Job Description for Project Manager:-
1.Exposure to US/International Client Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.
2. Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and on emails.
3. Manage projects, establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.
4. Coordinate with various departments within the organization, including support, service, technology, and manage resources, in order to ensure seamless functioning of the client accounts.
5. Responsible for client receivables; planning and execution of monthly retention.
6. Candidates with Project Management, Digital Marketing & Technical Skills Preferred.
7. Preferred Location Noida.
8. Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.
9. Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.
10. Achieves strategic customer objectives and account plans defined by company management.
11. Good relationship-building skills (internal, external, and cross-cultural).
12. Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.
13. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.
14. Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer-expectations and assess customer needs on an ongoing basis.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Graygraph Technologies Pvt Ltd
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Greetings from the day!!
We are HIRING: Customer Support Executive(Voice Inbound Process)
No vacancy : 100+ (Work From office)
Job Role : Customer Support Executive
Work Location : Begumpet/Ameerpet
Language : Telugu/English/Hindi
Salaries : - 12K - 18K
Qualification : Graduation
Eligibility : Fresher/Experienced
Job brief :-
- Handle Inbound/Outbound calls
- Identify the needs of customers, resolve issues, and provide solutions
- Maintain good customer relations
- Attend mandatory training sessions to stay updated on product or company policy changes
- Input data into the company computer platform to keep each customer record updated
Roles and Responsibilities
· Supports customers by providing helpful information,
· Overseeing the customer service process.
· Resolving customer complaints brought to your attention.
· Answering questions, and responding to complaints.
· Maintaining a pleasant work environment for your team
· Conducting quality assurance surveys with customers and providing
feedback to the staff.
· Possessing excellent product knowledge to enhance customer suppor
· Handling Customer concerns and complaints in a timely manner
· Informing Customers of upcoming promotions, offers, updates and
much more
· Courier Tracking, contacting courier people, give a feedback to
customer
· Semi Voice process
Immediate Joiner Preferred
The job is applicable only for Mumbai-based candidates.
Digital Marketing Agency Experience preferred.
I. YOUR ROLE
Driving business objectives for the agency’s clientele through Paid marketing activities.
II. YOUR RESPONSIBILITIES
- Monitoring, Auditing and Executing Campaigns on Google display/search Ads, Facebook, and Instagram ads
- Ensuring campaign performance and identifying insights to drive incremental results.
- Collaborate with the Account Manager and creative teams for campaign planning.
- Drive positive curiosity and a hunger for learning and new ideas through the team.
- Initiate and drive case study creation that can be nominated for awards, post completion of noteworthy campaigns.
- Build trust with clients’ POCs and Digital Leads.
- Ability to represent the agency in account reviews and performance meetings
- Assisting the team in pitching for new business.
- Auditing Ad accounts of prospects and identifying opportunities for performance improvement.
- Deliver volume, quality leads , TAT & cost outcomes (in accordance with quarterly OKRs) for paid user acquisition (i.e. advertising)
III. ABOUT YOU
- Professional / Academic Requirements
- 2+ years of relevant work experience in Paid media
- A Degree in Engineering, Marketing, Advertising, Communication or another relevant field
- Technical Requirements
- Expert level command over Google Ads, Facebook/Instagram ads
- Exposure to multiple verticals like eCommerce, BFSI, Realty, Travel, etc.
- Proficient at Google Analytics, Apps-flyer, Similar web, Adobe solutions, etc.
- Master of decoding trends and analytics from data
- Proficient with the MS Office Software (PowerPoint, Excel)
- Superior communication and presentation skills
- Creative & Strategic thinking
- Up-to-date on creative and market trends
CTC upto Rs 3 LPA
Experience 2 years
Adobe XDWhat you’ll do (Roles & Responsibilities):
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- Operate in a scalable engineering culture that leverages modern principles of decoupled systems and automated CI/CD/testing/monitoring to drive. efficiencies.
Requirements:
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- Proven track record working in top talent and high performance environments.
- Experience working on large scale systems in rapid growth environments.
- Experience with modern web frameworks (e. g. Go/React), distributed computing (e. g. Spark), public cloud platforms (e. g. AWS) and data pipelines
- Familiarity with containerisation, microservices architecture, continuous integration and delivery.
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DockerWe are looking for 4+ years of experience as a Cloud Engineer or Administrator able to demonstrate in-depth knowledge of the cloud computing market, enterprise, and open-source technologies.
- Azure AZ-104 Certified Azure Administrator, AWS Certification or GCP Professional Certification required
Advanced scripting (Bash, PowerShell, Python) .E
experience in automation, configuration, etc. Ideally has experience with Puppet, Chef, Ansible, or equivalent.
Container technologies (Kubernetes, Rancher, Docker, CoreOS)
Experience in support and configuration of systems and application monitoring services (CloudWatch, Prometheus, StackDriver, Azure Monitor)
Experience with cloud management and governance technologies (CloudHealth, CloudCheckr)
Experience using, and configuring ITSM systems (Zendesk, ServiceNow)
Familiarity with running mission-critical infrastructure within 24x7 production environment
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HTML/CSS
jQuery
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon