Clickpost Careers
http://www.clickpost.in
Jobs at Clickpost
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
- Drive Customer Success Outcomes
- Increase renewal rates and reduce churn
- Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
- Drive new business growth through greater advocacy and reference-ability
- Optimize Customer Lifecycle
- Identify opportunities for continuous improvement
- Learn from best practices in industry
- Take Decisions on contentious issues during customer journey
- Manage Customer Success Activities
- Customer Support Management
- Customer Success Management
- Renewals
- Billing and Collections (along with finance)
- Advocating for Cross Sell and Upsell
- Inspire Customer Success Across Company
- Create company-wide culture of Customer Success
- Align with Marketing around marketing to existing clients
- Align with Product around driving product roadmap
- Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
- Create company-wide customer feedback loop
- Align with Finance around measurement and forecasting
- Align with Executive Team around key metrics and objectives
Requirements:
- 2+ years experience in B2B organizations
- Strong empathy for customers AND passion for revenue and growth
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background of post-sale and sales or business experience
- Excellent communication and presentation skills
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Relevant Bachelor’s degree; preference for computer science or related degrees
- Need - good excel skills. Want - good ppt skills
- Handling tough situations or unhappy customers
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
- 1-4 years of experience in US/Europe outbound calling is mandatory
Day-to-day responsibilities:
- Prospecting and qualifying leads through different communication channels for International markets
- Understand the current business of leads and communicate the value proposition of ClickPost
- Establish a strong rapport with potential clients via phone/email/LinkedIn to set up meetings for Account executives
- Learn, leverage, and help evolve the lead generation process.
- Craft email campaigns for potential markets and educate prospects about Clickpost's value proposition
Requirements:
- 1-4 years of experience in selling to companies from US/Europe (Mandatory)
- Excellent written and verbal communication skills
- Highly energetic and positive outlook
- Ability to understand client needs and evaluate product fitment
- Strong process-orientation
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
JD -
Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)
- Drive Customer Experience Outcomes
- Define and Optimize Customer Lifecycle
- Manage Customer Experience Activities
- Measure the Effectiveness of Customer Experience processes
- Build a World-class Team
- Inspire Customer Success Across Company
Requirements -
- 1-4 years experience in leading customer-facing organizations
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background in E-commerce or Saas industries
- Strong empathy for customers AND passion for revenue and growth
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Enthusiastic and creative personality with the ability to inspire others
- Excellent communication and presentation skills
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
We are funded by Times Internet, Rebright partners, and other marquee investors and are consecutively profitable. We have grown 5x in the past 1 year.
We are hiring a Frontend developer for our team. The person will be directly contributing to our exponential growth.
### Responsibilities
● Translate wireframes/designs to high-quality code.
● Design and maintain reusable, reliable and high-performance code.
● Ensuring web design is optimized for smartphones.
● Maintaining brand consistency throughout the design.
● Identify Bottlenecks and come up with the optimised and scalable solution.
● Help maintain code quality by code reviews and automation of operations.
### What you bring to us from the professional side
● 2+ Years experience in OO JavaScript and Front-end frameworks specifically.
● Expertise knowledge of HTML5/ CSS3/ JavaScript.
● Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system.
● Proficient with JavaScript frameworks/libraries such as React, AngularJs, jQuery, etc.
● Good understanding of asynchronous request handling, partial page updates, and Ajax.
● Proficient understanding of cross-browser compatibility issues and ways to work around them.
● Experience with various JavaScript module bundlers (e.g. webpack, gulp, etc.).
● Experience with graphic design applications such as Figma, Sketch, Adobe XD, Photoshop(PSD to HTML).
● Proficient understanding of code versioning tools, such as Git, Mercurial, or SVN.
### Nice to haves
● Bonus to have an understanding of backend technologies like NodeJs & Python.
● Knowledge of isomorphic React.
### You would be a good fit if?
● No, you need not know it all, but are inquisitive and have a willingness to learn.
● We don’t believe in micro-management hence, you should be open to feedback, take ownership of tasks, and has a tremendous passion for the work.
● Humble and Adaptive in approach.
● We are transparent as a company and expect you to be transparent and trustworthy.
● We are a growing startup, you should be able to catch up with the hustle and be proactive.
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