- provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.
- Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.
- Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.
- Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
- Document and follow-up customer suggestions for continued improvements to the Development Team.
- Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Improve Product user-guide and FAQs.
- ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.
- CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
- CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)

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*Vendor Coordination Mandatory*
The Admin Executive will be responsible for managing day-to-day administrative operations, office facilities, vendor coordination, employee support services, and overall workplace management to ensure smooth office functioning.
Key Responsibilities:
Administration & Facility Management
- Manage daily office administration activities and ensure smooth office operations.
- Oversee the day-to-day administrative activities of the office, ensuring all operations run seamlessly.
- Handle office maintenance, housekeeping, pantry, security, and office cleanliness.
- Coordinate AMC, repair, and maintenance activities for office equipment and facilities.
- Monitor office seating arrangements and workspace management.
- Ensure timely servicing and maintenance of AC, electrical, and office utility systems.
- Supervise, coordinate, and support administration activities for other branch offices as and when required.
Vendor Management:
- Coordinate with external vendors, service providers, and contractors.
- Handle vendor negotiations, quotations, comparative statements, and service agreements.
- Track vendor performance and ensure timely service delivery.
- Process invoices and maintain vendor payment records.
Asset, Inventory and data Management:
- Maintain records of office assets, stationery, consumables, and inventory.
- Ensure proper stock availability and control.
- Coordinate asset allocation and movement.
- Maintain admin-related records, contracts, agreements, and documentation.
- Ensure compliance with office safety and company policies.
- Support audit requirements related to administration and facilities.
Employee Support & Office Coordination:
- Support employees with office-related requirements and arrangements.
- Coordinate travel bookings, hotel reservations, transport, and guest management.
- Assist in organizing employee engagement activities, meetings, and events.
Health, Safety & Employee Engagement:
- Ensure office safety equipment and emergency systems are properly maintained and monitored.
- Assist in maintaining compliance with health, safety, and office administration guidelines.
- Organize and coordinate company events, employee engagement activities, annual functions, celebrations, town halls, and other administration-related events.
- Coordinate meeting room arrangements, event logistics, and employee hospitality during official events and visits.
Budget & Cost Control:
- Monitor administrative expenses and support cost optimization initiatives.
- Maintain petty cash and expense records, if applicable.
Job Title : Graphic Designer (With 3D Animation)
Experience : 2 to 10 years (flexible)
Location : Noida Sector 18
Job Summary :
We are looking for a creative Graphic Designer with expertise in 3D animation and knowledge or experience in Web3/Blockchain/Crypto projects.
The ideal candidate should bring strong visual storytelling, motion graphics, and design skills to craft engaging content for next-generation digital platforms.
Mandatory Skills : Graphic Design, 3D Animation/Motion Graphics (Blender/Maya/Cinema 4D), and knowledge or experience with Web3/Blockchain/Crypto/NFT projects.
Key Responsibilities :
- Design 3D animations, motion graphics, and visual assets for Web3/crypto-related projects.
- Collaborate with product, marketing, and development teams to bring blockchain concepts to life visually.
- Create high-quality graphics for websites, NFTs, social media, and promotional campaigns.
- Stay updated with Web3 design trends, crypto branding styles, and metaverse/immersive experiences.
Requirements :
- Proven experience as a Graphic Designer / 3D Artist / Motion Graphics Designer.
- Proficiency in tools such as Blender, Maya, Cinema 4D, After Effects, Photoshop, Illustrator.
- Knowledge and prior work on Web3, Blockchain, Crypto, NFT, or Metaverse projects.
- Strong creativity, visual storytelling, and attention to detail.
- Good communication skills and ability to work in a fast-paced environment.
Job Summary
We are seeking a QA Engineer with strong expertise in manual testing, automation using Selenium (Java), and SQL, with hands-on experience in finance applications such as banking systems, payments, or insurance platforms. The candidate should understand core financial processes and ensure high-quality, compliant software delivery.
Key Responsibilities
- Analyze financial business requirements and create detailed test scenarios
- Perform manual testing on finance applications (web/mobile)
- Develop and execute automation scripts using Java + Selenium
- Validate backend data using SQL queries (transactions, balances, reports)
- Test critical financial workflows like:
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- Fund transfers (NEFT, RTGS, IMPS)
- Loan processing
- Insurance policy lifecycle
- Payment gateways & reconciliation
- Perform functional, regression, integration, and UAT testing
- Log and track defects using JIRA
- Ensure compliance with financial regulations and data accuracy
- Collaborate with developers, BAs, and stakeholders
Required Skills
Testing & Automation
- Strong knowledge of Manual Testing concepts (STLC, SDLC)
- Hands-on experience with Java + Selenium WebDriver
- Experience in test case design & execution
- Understanding of regression and data-driven testing
About Wishup :
Wishup is India's largest remote work platform (since 2017), connecting global businesses with top remote professionals in roles such as Virtual Assistants, Operations/Admin Managers, Executive Assistants, Project Managers, Bookkeepers, and Accountants. With a stringent 0.1% acceptance rate, each professional is upskilled and managed via our AI-based remote work tool.
Backed by marquee investors (Orios Ventures, Inflection Point Ventures, 500 Startups, and Tracxn Labs), Wishups' leadership team includes alumni from premier institutes like IIT Madras, IIM Ahmedabad, IIT Kanpur, IIT Bombay, and DCE.
About the role:
Key notes:
Profile - Head of Marketing
Role - Full-time
Grade - AVP
Location - Bengaluru
Work hours - Mon to Fri
What will you do?
The Marketing Leader will own end-to-end marketing strategy, execution, and performance across paid, organic, influencer, affiliate, app, and brand channels.
This role requires a marketing leader who can:
- Scale demand generation efficiently
- Build and maintain strong brand positioning
- Improve lead quality and conversion rates
- Manage a multi-functional team
- Align closely with Sales, Product, and Customer Success
You will be responsible for both immediate performance outcomes and long-term brand equity.
Key Responsibilities
1. Multi-Channel Growth & Demand Generation
- Lead strategy and execution across Google Ads (Search, Demand Gen), Meta Ads, and Influencer
- Marketing, Affiliate Marketing, App Marketing, and Email Marketing.
- Optimize campaigns for SOW-qualified leads and revenue.
- Drive improvements in CAC, LTV/CAC ratio, and channel efficiency.
- Continuously test, iterate, and scale successful initiatives.
2. Organic Growth & Authority Building
- Own SEO strategy (blogs, pages, long-tail content, ICP-focused content).
- Improve AI Overview and LLM visibility through entity-based content strategy.
- Build brand authority via digital PR, thought leadership, and strategic placements.
- Implement AI-enabled content workflows for scalability.
3. Brand Strategy & Positioning
- Define and refine brand narrative and messaging.
- Ensure consistency across the website, campaigns, email, influencer, and PR.
- Position Wishup as an operations partner, not just a service provider.
- Collaborate with Product and Sales to ensure alignment between promise and delivery.
4. Team Leadership & Cross-Functional Collaboration
- Manage a team including performance marketers, SEO writers, social media managers, designers, and app marketing resources.
- Set KPIs, conduct regular performance reviews, and drive accountability.
- Build scalable marketing systems and reporting dashboards.
- Work closely with Sales and Customer Success to improve funnel quality and retention.
5. Data & Performance Management
- Build full-funnel visibility across marketing channels.
- Identify bottlenecks and improve lead-to-close conversion.
- Analyse brand search growth and channel-level attribution.
- Present regular performance insights to founders and leadership.
What are we looking for?
- 5+ years of experience in growth, performance, or full-stack marketing.
- 3+ years managing multi-functional marketing teams.
- Proven experience scaling paid channels (Google & Meta).
- Strong understanding of SEO and organic growth strategy.
- Experience with influencer and affiliate marketing ecosystems.
- Strong analytical skills with proficiency in Excel/Sheets and marketing attribution tools.
- Experience working closely with Sales and Customer Success teams.
Preferred :
- Experience in B2B services, SaaS, or outsourcing businesses.
- Experience building brand authority in competitive markets.
- Experience leveraging AI tools for marketing workflows.
Core Competencies :
- Strategic thinking with a strong execution focus
- Data-driven decision making
- Strong team leadership and stakeholder management
- High ownership and accountability
- Clear and structured communication
Success Metrics :
- Marketing-sourced revenue growth
- Improvement in channel-level CAC
- Growth in brand search volume
- Increase in AI/organic visibility
- Improvement in lead-to-SOW conversion rates
- Team performance and output velocity
What's in it for you?
- Receive a more-than-competitive salary plus benefits
- Performance-driven and transparent work culture
- Enjoy a culture with opportunities for growth and learning
Responsibilities
Ability to work on a cross-functional team within a very agile team, delivering on time and with high quality
Adjusts and defines new processes as they arise due to known and unknown customer/engineering requirements as it relates to frontend web development
Provides feedback on frontend architecture, code organization and CI/CD infrastructure for the team
Staying up to date with the best practices and future frontend development
Provides frontend leadership expertise and mentoring to other developers on not only the team, but the engineering organization as a whole
Takes pride in delivering ground breaking UI to web applications
Working closely with UX designers to turn their ideas into reality as it relates to creating visualizations for next generation cybersecurity
Qualifications
Proficient in developing large REACT Web Applications
Experience with Django applications
Proficient with TypeScript
Experience with Postgres or other relational database(s)
Experience developing REST APIs with authentication and scaling
Familiarity with some ORM (Object Relational Mapper) libraries
Cloud computing architectures (AWS, Azure, Google Cloud)
Experience with Docker a plus
We have divided this into the following two sections
#1 Working on features as a backend or front-end engineer (roughly 50% of the time)
Some of the responsibilities here will be:
- Depending on your skills you will be contributing to the codebase as a front-end or
backend developer
- You will be responsible to understand specifications created by the business division,
clarify on it, design and develop according to the specifications using ruby on rails or
react JS.
- Review code of other engineers
- Deploy and maintain production applications
- Work on fixing bugs
- Work on fixing technical debt
#2 Assistance in Development management
- communication with stakeholders (Development unit, Business Unit)
- Help in managing timeline, resource allocation, development plan, participate in
weekly product meetings along with the VP of Engineering
- Help to convert and discuss business specifications with engineers in English
- Communicate task progress to the business division promptly
- Work closely with the VP of Engineering on getting a strategy map created and
execution of the same
- Help in the hiring process
- Help in QA and release management
Our technology stack is:
● React for client applications
● Ruby on Rails as a Back End API
● PostgreSQL database
● Elasticsearch
● Amazon Web Services
● Stripe for payment handling
● Github for version control
● Slack for communication
● Figma for design
● Confluence and JIRA
Requirements
● At least 3 years of industry experience in software development
● At least 2 years of experience in working on Ruby on Rails projects or React
JS
● Strong communication skills in both English and Japanese
Job description
Job title: Sr. React Js Developer
Job Description:
- 3+ years of extensive experience in developing the Single Page Application with Web
responsive design for mobile and web using React JS, HTML 5, CSS 3 and Bootstrap. - Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object
model. - Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Thorough understanding of React.js and its core principles.
- Experience with common front-end development tools such as Babel, Webpack, NPM,
yarn, etc. - Familiarity with newer specifications of EcmaScript (ES6)
- Ability to understand business requirements and translate them into technical
requirements - Good verbal and written communication skills
- Excellent analytical and problem-solving skills.
- Strong ability to drive end-to-end service design from usability and experience
perspectives. - Working knowledge of ADA and designing for users with unique physical and mental
challenges.
Desired Skills:
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly-responsive user interface components using React
concepts. - Writing application interface codes using JavaScript following React.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates
- HTML/CSS/ES6 Javascript, Java 8 and any Java based web framework
- Adobe experience Manager (AEM) Apache Sling, JCR, OSGI
- Good knowledge in Apache Sling framework
- Good knowledge in Java content repository API
- Good knowledge in Apache Jack rabbbit framework
- Knowledge of OSGI and Declarative Services
- Strong understanding of REST Principles and Hands on experience REST based API development
- Knowledge of Patterns and good practices to design and develop quality and clean code
- Experience in Pair programming and code reviews
- Experience with testing at all levels unit, integration, functional and performance
- Experience in Agile Project (Scrum or SAFe) execution is a must
- Familiarity with git, basic git branching strategies, working in a peer-reviewed environment,able to code to existing patterns/styles
- Familiarity with task management, bug tracking and wiki-based documentation tools like Jiraand confluence
- AEM BE developers must have modern ES6 javascript experience as well as java developer experience
- Must be comfortable working with AEM workflows, scheduled jobs, creating/modifying jcr
- nodes via java code, and accessing REST endpoints via java code
- Ability to create custom AEM CQ components and a good exposure to both core and
- foundation components that can be inherited in AEM
- Good understanding of AEM web development framework using Apache Sling
- Create multiple OSGI Bundles in the AEM stack based on the requirements of the Project
Hello Greetings!!!
We are looking for “Quality Assurance" for Goregaon (Mumbai)/ Lucknow location.
Experience: 3 - 5 Years
Notice Period: up to 30 days
Location: Goregaon (Mumbai)/ LucknowL&H Full time Tester (QA).
Experience in both manual and automated testing on both web and mobile platforms having database testing skills (SQL, MongoDB)
Preferred - 3+ Years of experience in software testing.
Proven experience as a Quality Assurance Tester
- Experience in QA methodology and implementation
- Familiarity with Agile frameworks and regression testing
- API Testing
- Ability to document and troubleshoot errors
- Working knowledge of test management software (e.g. Jira) or Other test management tools
- Excellent communication skills
- Attention to detail
- Analytical mind and problem-solving aptitude
- Strong organizational skills
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- He or She will also be required to define Test Data, performance metrics collection and Test environment management approach for systems under test.
- Must have Knowledge in SQL, MySQL or MongoDB
- Knowledge in Selenium (Functional Automation for Regression)
- eCommerce domain knowledge should be an added advantage.
Please provide the following details:
- Current Location:
- Present CTC
- Expected CTC
- Notice Period
Desired skills:
- Bachelor’s degree or equivalent combination of education and experience in Computer Science.
- Ability to establish priorities, goals/objectives and timelines.
- Possess strong planning and time management skills.
- Demonstrated ability to delegate and oversee assignments to ensure successful and timely completion as well as to obtain the cooperation of others within and outside the unit. Works in a collaborative manner to achieve results.
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- Knowledge of RDBMS concepts and experience with Microsoft SQL Server, MySQL, etc.
- Knowledge and experience working with Node.js and related frameworks such as Express.js.
- Knowledge and experience working with web application frameworks such as Angular, AngularJS, or React and related frameworks such as Ionic.
- Familiarity with FHIR APIs and experience working with REST APIs.
- Experience working on full-stack projects.
- Familiarity with CI/CD pipelines










