- provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.
- Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.
- Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.
- Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
- Document and follow-up customer suggestions for continued improvements to the Development Team.
- Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Improve Product user-guide and FAQs.
- ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.
- CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
- CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)
Shubham Vishwakarma
Full Stack Developer - Averlon
About Enpass Technologies Private Limited
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Job Description: Personal Assistant to CXO
📍 Location: Thane
Job Overview
We are seeking a highly organized, proactive, and detail-oriented Personal Assistant to support our CXO in day-to-day operations. The ideal candidate will manage schedules, communications, and follow-ups efficiently, ensuring smooth coordination across internal teams and external stakeholders. This role requires a high level of professionalism, discretion, and the ability to handle multiple priorities in a fast-paced environment.
Key Responsibilities
- Manage the CXO’s calendar, appointments, meetings, travel arrangements, and daily schedule
- Track, document, and follow up on all tasks assigned to the CXO to ensure timely completion
- Prepare meeting agendas, take detailed minutes, and coordinate action items with internal teams
- Draft, proofread, and organize professional emails, presentations, reports, and documents
- Coordinate with internal departments and external stakeholders on behalf of the CXO
- Maintain confidentiality of sensitive information and ensure systematic documentation
- Anticipate requirements, provide timely reminders, and prepare necessary materials ahead of meetings
- Support ad-hoc administrative and operational tasks as required
Required Skills
- Excellent organizational and time-management skills
- Strong written and verbal communication abilities
- Multitasking and prioritization skills
- Attention to detail and accuracy
- Proactive problem-solving approach
- Professionalism, discretion, and confidentiality
- Ability to adapt quickly in a dynamic, fast-paced environment
- Proficiency in MS Office / Google Workspace
Qualifications & Experience
- Bachelor’s degree in Business Administration, Management, or a related field
- Minimum 1 year of experience as a Personal Assistant or Executive Assistant
- Experience in healthcare, technology, or startup environments is an added advantage
Good Communication skills
Logistics & supply chain undersating
invintory management, Data management, MS Excel.
Are you looking for an opportunity to solve new business challenges through innovative technology? If yes, Noon’s Private Label team is looking for TPM to build products/solutions for our Buyers/Vendors/Manufacturers.
You will investigate solutions to complex sourcing and supply chain problems, design solutions and work closely with the Engineering team to implement them.
You will work closely with business teams, technical teams and operational teams alike.
You'll need to work well cross functionally, have strong interpersonal and written communication skills, be able to operate successfully both strategically and tactically, and have a strong bias for action.
We’re looking for people who are passionate about innovation, can demonstrate a high degree of ownership, and want to have fun while they build excellent products.
JavaExpectations
- Sound knowledge of Core Java, JSP, Servlets & MVC, Spring
- Good knowledge of Java Script, Ajax
- Good knowledge of My SQL database server
- Experience in working with IDE like Eclipse or Netbeans
- Knowledge of Spring would be an advantage
- Great problem-solving attitude
- Strong OOP & OOAD fundamentals
- Knowledge of Java EE Design pattern
- Technical hands on Spring, Spring Security, Hibernate, JPA, Struts, OO JS, XML, Webservices (Restful, JAX-WS).
- Nice to have knowledge of Liferay, Amazon EC2, Google App Engine, Restful services, jQuery, YUI, EstJS (Sencha), frameworks.
Responsibilities
- Understand the BRS / SRS document
- Coordinate with Team lead/DBA to understand the System design and Database design
- Development and Unit Testing
- Bug fixing and Change Request implementation
We are looking for someone with deep analytical and product marketing skills to join our Product & Technology Team! As a Product Head, your primary responsibilities will include working with the team to identify opportunities to improve the product and build entirely new experiences that our community will love. You will conceptualize, design, and build applications to enable millions of businesses to move online with superior visual content. You will directly work with the technology team, you'll support the marketing, sales, and operations team with smart automated solutions to their most pressing problems.
Job Responsibilities
● Lead a team of 6-8 Product Managers and Design team members to build cutting-edge Vision products for the AI Cataloging space.
● Create a world-class Self Serve SaaS Product experience with data analysis at its center.
● Lead the Web, Mobile and API experience of the AI product stack.
● Talk to users - Large and Small to better understand their needs and motivations.
● Project management to align the technology team and ship products.
● Stay up to date with the latest research in Computer vision and best product practices and bring the most important features back to the company's products.
● Prioritization and Roadmap Management, Work alongside all stakeholders to represent a true picture of priorities and future initiatives.
● Diving deeper into the data to identify opportunities and learnings.
Job Requirements
● BTech/MBA degree in Computer Science, Engineering, or a related subject from a Tier-1 institute
● 3+ years of experience leading Product team in high growth Product companies
● 6+ years of Product Management experience in growth startups or Product companies
● Extremely self-motivated and autonomous. You'll be given direction but it's on you to figure out how to proceed.
● Analytical. You should have plenty of experience looking at the data to inform your decisions.
● Strong product intuition. You need to have an informed opinion to build a product from scratch.
● Systems thinker. You should understand how even the smallest change affects the entire system.
● Super detail-oriented. Small errors or oversights should jump off the screen for you.
● Team champion. We're serious about our work, but that doesn't mean we can't have fun together. :)
Main tasks
- Test preparation (test design, creation of test specifications and test cases for regression tests and tests of new and further developments)
- Sprint-accompanying testing in the Scrum team
- Test evaluation / documentation of the test results
- Further development of existing test automation processes
- Close cooperation with the SOL business unit and the test departments at other locations
Qualification profile
- Completed degree or comparable training with an IT background
- Affinity and many years of experience in systematic testing of software products
- Excellent ability to work in a team and an independent, structured way of working
- Practical knowledge of the application of test methods and quality management standards as well as test automation knowledge are advantageous
- Fluent in English
.NET
C#Should be able to join in 30 days or less.
ob Description: As a "Business Development Executive", you will be responsible for Lead generation, initial requirement analysis, scope analysis, creating functional flow documents & pre coding documentation like SRS, PPS, etc. technical and commercial documentation, client interaction and hand-holding during the project implementation. You are required to prepare project plan and execution strategy along with the Project Managers and serve as bridge between the client and the software development team. You will be handling client interaction and demos too. You can look at a decent base salary with lucrative incentives and a chance to work closely with the core team.
Requirements
Qualification: MCA/MBA in Systems, Commerce graduates with relevant exp also welcome.
Skill Set: Excellent command on written English, Business/System analysis, Project price/time estimation, Software marketing
Experience: 2-4 years
Location: Indore
* Brief knowledge of testing tools like JIRA, Scrum etc.
* Basic knowledge of PHP or worked on Wordpress/Laravel/CodeIgniter.
* Basic knowledge of any coding language too.
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Full Stack Developer - Averlon