- provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.
- Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.
- Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.
- Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
- Document and follow-up customer suggestions for continued improvements to the Development Team.
- Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Improve Product user-guide and FAQs.
- ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.
- CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
- CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)

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You'll be trained first on content writing through online meets. After that, you'll be required to do the assigned tasks.
- Day-to-day tasks will be given
- Remote work
- Flexible timings
- Duration - 2 months
- Earning opportunities will be introduced
- Certificate and Letter Of Recommendation on completion
Experience-1year-3 year
job Description:
Role Will Be to Define, Develop, Test, Analyze, and Maintain New and Current Software Applications in Support of the Achievement of Business Requirements. this Includes Writing, Coding, Testing, and Analyzing Software Programs and Applications. You Will also Research, Design, Document, and Modify Software Specifications Throughout the Production Life Cycle.
Skills: Asp.net, C#, Net Framework 1.1, 2.0, Programming, Application Development, C#, Net Framework 1.1, Programming, Application Development
Only apply ....if you want to relocate at ahmedabad location
only walking interview
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Create Graphic assets for EdTech Platform, Social Media, and Email Campaigns. |
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Qualifications
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Bachelor's degree in field.
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2 + years of experience in graphic design.
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Knowledge of layouts, graphic fundamentals, typography, print, and the web.
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Knowledge of Adobe PhotoShop, Illustrator, Sketch, InDesign, and other graphic design software.
| • Java 1.8+ or Open JDK 11+ • Core spring framework • Spring Boot • Spring Rest Services • Any RDBMS • Gradel or Maven • JPA / Hibernate • GIT / Bitbucket • Apache Spark |
Key aspects of this role:
• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React
concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.
To be the right fit, you'll need:
• Minimum 4+ years relevant experience in application development and React JS.
• Knowledge of React hooks such that use Context, use Reducer, use Effect.
• Knowledge of React props and state management (both functional and class component)
• Strong understanding of Error boundary concept of react.
• Work experience with any react based UI library or Redux is preferable
• Experience in building cross-browser layouts with CSS and HTML
Visual Designer role demands creativity with good expertise in craft and keen attention to detail. You are the right fit if you enjoy creating interfaces, love challenges, and designing digital products with good communication and presentation skills.
Role & Responsibilities
Create visual interfaces for consumer/enterprise mobile apps (iOS, Android & Hybrid), responsive web apps, and responsive websites
Create scalable design systems & component libraries
Identify and create micro-interactions/transitions/gestures
Create visualizations and infographics as per the need
Collaborate with other designers and stakeholders to achieve the goals of the project
Create deliverables/visual assets that communicate the mood, tone, look/feel to help position the product or service
Create assets and style guides for smooth handover of files to development teams Must have Skills
Visual design craft & expertise
Very keen attention to detail
Knowledge of grid systems, typography, and color theory
Proficiency with modern design and prototyping tools like Figma
Ability to present and explain your work to others
Ability to plan & deliver projects on time.
Expected Outcomes
Excellent pixel-perfect visual designs for any application you're working on to meet th goals of the project
Continuous communication between internal teams, project managers, and stakeholders
Independent documentation of UI
Timely delivery for any task assigned
Special Notes
Freshers are not eligible
Education criteria is not strict
Detailed portfolio is must in which only individual projects / work must be showcased.
Ability to create illustrations is preferred.
- Design and construction of platform with the best possible encryption and security mechanisms
- Compare different design options and take technology-driven design decision
- Define Data model/Information model
- Define services and convert functional requirements to design
- Define APIs and implement them
- Build front end based on user experience design
- Test and Debug as required
- Write Technical Documentation
- Optimize code and design for Performance
- Design and implementation of continuous integration and deployment pipelines
Expected Qualifications and Key Skills
- Working experience in Spring, Spring-boot or equivalent, Hibernate or equivalent persistence framework.
- Working experience of No SQL databases such as MongoDB or equivalent
- Working experience of setting up Production environment including SSL certificates, logging, backup, archival, etc.
- Working experience of JavaScript frameworks such as React JS, JQuery, etc.
- Working experience of API gateways and Web services such as REST
- Working experience of using GIT
- Working experience of a dev-ops tool such as Jenkins
- Deployment experience on Azure/AWS
- Microservices design and development
- Excellent understanding of Data Structures and Algorithms
- Understanding of OOP and Design Patterns
- Works well in a team setting
- Can multitask, adapt to shifting priorities, detail-oriented
- Good work ethic, including a sense of individual responsibility
- Comfortable working on changing requirements in a growing company
- Must be analytical, flexible, innovative, and self-motivated
- Experience with payment platforms and processors would be a plus
Management & Organization:
- Develop unique and engaging content to meet in-house and clients’ multiple requirements
- Create a wide variety of content across industry verticals like case studies, white papers, corporate brochures, emails, blogs, articles, social media snippets, and more
- Create social media and search engine optimized content.
- Communicate effectively with clients, meet strict deadlines, and follow clients' editorial guidelines.
- Bachelor’s Degree with preferred Major in English, Journalism, Marketing, Advertising or Communications.
- Minimum of five years’ experience as a copywriter/content writer.
- Knowledge of website marketing and search engine marketing.
- Knowledge of information gathering, planning, and organizing methods and principles.
- Experience with desktop publishing tools.
- Experience working on software programs like Photoshop, CorelDraw, HTML.







