- provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.
- Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.
- Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.
- Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
- Document and follow-up customer suggestions for continued improvements to the Development Team.
- Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Improve Product user-guide and FAQs.
- ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.
- CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
- CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)

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Job Description For Video Editor
Job Profile: Video Editor – YT, Podcast & Social Media Content
Location: Bangalore
Job Mode: On-site
Notice Period: Immediate joiners preferred
Job Responsibilities:
- Edit long-form podcast episodes for platforms like YouTube.
- Repurpose podcast content into engaging short-form clips for Instagram Reels, YouTube Shorts, and other social channels.
- Create dynamic and visually appealing video content for social media marketing across multiple brands.
- Ensure videos meet platform-specific requirements and brand guidelines.
- Collaborate with content creators, marketing teams, and brand managers for creative alignment and consistency.
- Maintain high production quality with proper transitions, audio syncing, motion graphics, and visual effects.
Eligibility Criteria:
- 1–2 years of relevant video editing experience is preferred; strong portfolios will be considered regardless of tenure.
- Candidate must have worked for varied platforms and domains.
- Must have prior experience into advertising agencies before.
- Proficient in editing tools such as Adobe Premiere Pro, Final Cut Pro, After Effects, or similar software.
- Solid understanding of current trends in video content on social media platforms (Instagram, YouTube, LinkedIn, etc.).
- Creative storytelling skills and high attention to detail.
- Must be available for in-office work in Bangalore; in-person interviews required.
Remuneration:
₹35,000–₹40,000 per month.
Required skills
- 4-8 years of web-based application development in Python/Django
- Experience in Terrafoam.
- Competence in using scripting languages to automate tasks (Perl, Bash, PowerShell, Ruby, Python/Django or similar).
- Experience in working with Linux/Unix platforms.
Location : Bangalore (Work from home till pandemic).
We are looking for an experienced QA Manager to oversee and manage the Quality Assurance (QA) process for a critical project. The role involves coordinating with multiple stakeholders (clients and vendors), ensuring QA transparency, tracking bugs, keeping QA activities on schedule, and providing overall QA reporting.
Key Responsibilities:
- Act as the primary point of contact for all QA-related activities across multiple stakeholders.
- Manage and coordinate the QA process, ensuring smooth collaboration between the client and vendors.
- Utilize ASANA to track and manage QA tasks, issues, and progress.
- Ensure transparency in QA issues by maintaining comprehensive documentation and reporting.
- Track and monitor bug resolution progress while ensuring timely follow-ups.
- Provide regular status updates and reports on QA activities, issues, and resolutions.
- Identify and mitigate potential QA risks and bottlenecks.
- Work closely with development, product, and vendor teams to ensure quality standards are met.
- Establish and enforce QA best practices and process improvements.
- Ensure QA efforts align with project timelines and overall business objectives.
Required Skills & Qualifications:
- Proven experience as a QA Manager or in a similar QA leadership role (10+ years).
- Hands-on experience with ASANA for project and task management (4-5 years).
- Strong stakeholder management skills with the ability to coordinate between clients and vendors.
- Experience in bug tracking and defect management.
- Excellent reporting and documentation skills.
- Strong understanding of QA methodologies, testing processes, and best practices.
- Ability to identify risks and proactively resolve QA challenges.
- Experience working in agile environments is a plus.
- Strong communication and interpersonal skills.
- Flexibility to work in the New York time zone (onshore or offshore).
Time: As per NY time zone (6 pm - 3 am)
Location: Mumbai/Remote
What you will do:
- Writing in-depth user guides, release updates, product descriptions for the company's suite of products and solutions
- Writing for a variety of audiences, from non-technical end-users to programmers, system administrators, and integrators
- Overseeing peer editing and production review work
- Integrating use case and functional data into user documentation and examples
Desired Candidate Profile
What you need to have:- 3+ years of technical writing experience
- Strong written and verbal communications and experience working with content in multiple mediums
- Experience working cross-departmentally to communicate the nuts and bolts of a product
- Strong experience owning an end-to-end documentation creation process
- Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment
- A positive attitude, willingness to jump in and tackle new challenges
- Experience working with the following tools preferred: Confluence/JIRA, Git & Github, HTML, CSS, Jinja, JavaScript, Python, Postman, etc
We are looking to hire an experienced Net Developer for a MLM Company in Kota. Apply today!
Roles and Responsibilities
- Write clean, scalable code using .NET programming languages
- Remain up to date with the terminology, concepts and best practices for coding mobile apps
- Develop technical interfaces, specifications, and architecture
- Use and adapt existing web applications for apps
- Create and test software prototypes
- Develop client displays and user interfaces
- Assist software personnel in handling project related work and other requirements
- Coordinate with other software professionals and developers
Qualifications
- Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
- 5 years of development experience using C# .NET
- Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Understanding of Agile methodologies
- Strong attention to detail
- Excellent troubleshooting and communication skills
- Knowledge of REST and RPC APIs
- Able to work well in a team setting
JOB DESCRIPTION -
● Writing tested, idiomatic, and documented TypeScript, JQuery, HTML5,
CSS
● Proven experience working with Angular 2+ versions and good to have
experience on angular material
● Strong understanding of front-end WEB technologies
● Familiarity with design concepts and constraints on web
● Able to write Unit-test code for robustness
● Proficient in Problem Solving
● Hands on experience in Responsive Web Development
● Hands on experience in developing dynamic web applications based on
REST APIs
● Good to have hands on experience on Agile methodology
A Technical Delivery Manager/Project Manager is required to join the team that will be delivering a large-scale business initiative.
The role is accountable for the technical delivery of a large-scale technical transformation project focusing on upgrading the network fabric of our key data centres. Delivery teams are located in various locations around the globe.
Specific Responsibilities / Accountabilities:
- Technology delivery – lead the delivery across all technology teams in the workstream throughout the end to end delivery chain
- Planning - Accountable for all technology planning activities, including working closely with Workstream Lead to ensure technology plans are fully and correctly reflected in overall workstream plans and roadmaps
- Dependency management - Ensures all impacts of dependencies are addressed in the overall project plan. Effectively work across the organization to ensure all dependent teams are aligned with the project plans and schedules
- Risk and Issue Management – Ability to proactively manage risk and issues for the workstream in a timely manner and have the confidence to make decisions to mitigate or resolve when required. Work closely with workstream lead to ensure RAIDS are fully documented, mitigated and escalated as required.
- Leadership – Lead and work closely with all members of the team, including business analysts, architects, QA and development management to ensure all aspects from intake, requirements, design and testing are fit for purpose and delivered in a timely manner for planning and execution
- Team performance - Work closely with the Scrum Masters and Vendor management (where required) and QA to ensure the delivery performance of the teams throughout execution and identify opportunities to optimize to improve timeliness, throughput and quality.
- Problem solving and decision making – sound judgment at a senior management level using assertiveness and influencing skills to ensure items are discussed and decisions made and agreed in a timely manner
- Governance – Manage any workstream technology team governance and adhere to the overall programme governance to ensure all stakeholders and team members are aligned and effective in delivery
- Reporting – Ensure reporting is provided as required on a regular basis against roadmap, plans and any performance KPI’s and OKR’s for your teams
- Communication - Working closely and collaboratively with the Project management office to identify and manage all stakeholders, providing visibility and transparency
- Financial Management and Project Accounting – Providing the critical data required for the project management function to monitor and track financial health, analysing resource requirements across multiple projects or across programmes to meet strategic goals
Essential Skills/Experience Required:
- Experience in running scaled agile teams
- Previous experience of working in a large scale, Top Tier Investment Bank or for a wider Financial Services Organisation
- Experience of setting up and working on a Greenfield Programme of work
- Proven experience in delivering large-scale technical programmes in a hands-on capacity
- A software delivery background would be highly beneficial due to the technical nature of the deliverables
- Extensive stakeholder management experience up to senior level, alongside the management of external vendor relationships
- Experience of working in a complex, high-paced environment with a global team
- Excellent communication skills both written and verbal
Key Stakeholders
- Workstream Lead
- PMO
- Scrum Masters/Scrum of Scrums
- Other Delivery Managers for dependencies
- Development leads
- QA Lead
- Product Owners
- Business Sponsors
- Lead BA
- Lead Solutions architects
- Service (Release to BAU)
Job Description :
- Should have handson experience of more than 1+ years
- Good knowledge of NodeJS, ExpressJS or Restify
- Should have good knowledge of JavaScript.
- Experience implementing frontend using Angular 2+.
- Any database knowledge (SQL.Mongo or NoSQL)
- Basic understanding of version control using GIT
- TypeScript knowledge would be a plus
- Should have good logical skills.
Job Description:
- Creation and execution of content strategy across social media platforms (Facebook, Twitter, LinkedIn, Instagram, TikTok, etc.) adhering to the brand's requirements and guidelines
- Develop engaging, creative, innovative campaigns and content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages
Technical Skills required:
- Working knowledge on prominent social media content updation dashboards.
- Understanding of key social media engagement metrices.
- Working knowledge of MS Excel and MS Power point. Good hands on knowledge on MS Excel is a plus.
Other requirements:
- Ability to work in a small yet closely-knit team and be willing to go an extra mile to help colleagues in time of need.
- Keenness to learn new things and grow.
- Good communication skills. May be required to speak to clients directly often.
- Ability to put across own PoV.
- Agreement to work long hours and even on weekends if required during peak work load periods. These would be seldom though may occur.
- Jovial and hardworking nature.









