- provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.
- Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.
- Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.
- Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
- Document and follow-up customer suggestions for continued improvements to the Development Team.
- Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Improve Product user-guide and FAQs.
- ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.
- CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
- CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)

Similar jobs
Location: In-house, Dehradun
We are looking for an Assistant Video Editor who is eager to learn, experiment, and grow in visual storytelling.
Key Responsibilities
- Edit short-form and long-form videos
- Support motion graphics and basic animation tasks
- Work closely with the design and content team
- Ensure timely delivery of video assets
What We’re Looking For
- Diploma or graduation in Animation, Design, or a related field
- Minimum 6 months of experience
- Working knowledge of Adobe Premiere Pro, After Effects, and Canva
- Basic understanding of design and typography
- Strong interest in design and visual media
- Portfolio is mandatory
iOS Developer SE
Gurugram, Haryana, India– Engineering /Full-Time/ Work from Office
At OLX India, we work together to build a more sustainable world through trade.
We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more.
We are looking for an iOS Engineer who is a talented super ninja programmer and is interested in being part of a platform that handles millions of requests per day. Continuous integration, auto-scaled rolling releases, event-driven microservice architectures are all part of the daily gig.
What You will be doing :
● You will work closely with other teams from the early stages of design all the way through identifying and resolving production issues.
● You will support a wide range of products focusing on automation, availability and performance and above all reliability as well as supporting other engineers and business intelligence leading up to, during and after each sprint.
● You will live true to our ambitions of building an industry leading platform which is relentlessly focused on innovation.
● Write architecturally sound and maintainable code following best programming practices.
● Work in a mentoring capacity within a peer-programming environment and provide guidance on tasks, irrespective of complexity or scale.
● Handle the entire software development life cycle, end to end.
● Unit-test code for robustness, including edge cases, usability and reliability.
● Working with our testing team to ensure 100% test coverage.
● Discovering and implementing the newest technologies.
Who we are looking for:
● 4-6 years experience of iOS development and Swift.
● Strong command on Swift, UIKit, CoreDataDeep knowledge of latest mobile architectures [MVC, MVVM, etc], design patterns, SOLIDA good understanding of RESTful applications
● Experience working in cross-functional teams (ability to coordinate with product, design, BE devs and QA)
● Have published at least one iOS App to the market
● You can talk all day about GCD, multi threading, process and memory optimisations
● The ability to create beautiful, elegant and pixel perfect user interfaces
● Understanding of Agile methodologies and SCRUM
● You understand git commands and have worked with Github, Gitlab or any git repository platform
● Ability to prioritise tasks and quickly adjust in a rapidly changing environment.
● Working with our testing team to ensure 100% test coverage [UTs, FTs, etc]iOS platform testing strategies (Unit Tests, Snapshot Tests, etc) is a plus
● Reactive programming (RxSwift) is a plusCI/CD (Bitrise, Gitlab, Fastlane) is a plus
● Experience working with BFF [backend-for-frontend] layer is a plus
What we'll give you:
An opportunity to shape a largely unorganised industry and help millions of car buyers and sellers transact with trust and efficiency. Passionate team and leadership colleagues who will share the dream and drive to deliver the most trusted, convenient and innovative car buying and selling experiences.
Opportunities to speed up your learning and development across your role relevant areas At OLX, we are committed to creating a diverse, inclusive, and authentic workplace. We strongly encourage people of all races, ethnicities, disabilities, ages, gender identities or expressions, sexual orientations, religions, backgrounds, and experiences to apply.
We embrace diversity and welcome applicants from all backgrounds. If you are as excited as us about this position and our company, we hope you join us!
"Our Success is fueled by diverse perspectives and talents"
If you love interacting with high-net worth people, and maintaining strong long-term relationships, this is the position for you!
The WH/TL is a dynamic professional with experience in Business Development, Portfolio Management & Client Relationship Management in the Financial Services sector. (S)he would be responsible for driving teams to exceed sales targets and client relationship management by delivering the best standards of services.(S)he would be helping the teams to establish strong ties with them by designing & implementing their financial plans; and then by ensuring that they receive and execute on the right advice. (S)he would be a business manager as he would be responsible for P&L of his team.
Wealth Management, Financial Services, Broking
Responsible for development and management of respective zone teams, comprising Team Leaders, RMS
Responsibilities:
Handling a team of Wealth Managers and planning and achieving Sales Targets for Wealth Management products through the team by motivating, Inspiring and providing guidance to the team to keep the performance levels high
Maintaining profitability targets by ensuring good IRR and cross sell
Identifying streams for revenue growth & developing business plans to build consumer preference
Responsible for creation a client base in direct equity by acquiring new Private Wealth / HNI Clients / Corporate clients by interacting & developing rapport with all external/internal constituents of client at all levels; for maximum client retention & achievement of revenues
Monitoring client’s portfolio performance and rendering sustained advisory services for securing high ROI
Proven track record of establishing systems/ procedures, thereby contributing in a major way towards augmented growth and profitability level
Fulfilling the compliance standards in Financial Planning, Asset Allocation and Product Sales and managing Delinquencies by ensuring proper Sales Process
Recruiting, training and ensuring seamless induction to the newly joined team members and managing attrition within the team
To ensure achievement of acquisition ,activation and other Cross sell targets .To also ensure achievement of sub targets within acquisition with a special focus on Premium segment customers
To ensure achievement of business and revenue targets attributed for the company.
Conduct performance reviews for effective monitoring and measuring of results.
Qualifications: Graduate/ MBA/PGDM in Finance
Position Title: Angular
Department: Development
Location: Mali Maharaj Road, Somwar Peth, Pune
Job Summary:
As an Angular Developer at Blend IT Solutions, you will play a key role in crafting and enhancing web applications using the Angular framework. Collaborating with a dynamic team of developers, you will contribute to the entire application lifecycle, from concept and design to testing and deployment. Your expertise in front-end technologies, problem-solving skills, and dedication to delivering high-quality software will be essential in creating innovative solutions for our sector. If you are passionate about staying at the forefront of web development and enjoy working in a collaborative environment, we invite you to join our team and make a meaningful impact on our projects.
Responsibilities:
- Develop and maintain web applications using Angular.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Optimize application for maximum speed and scalability.
- Collaborate with other developers and stakeholders to deliver high-quality software solutions.
- Stay up-to-date with the latest industry trends and technologies to ensure our applications are at the forefront of innovation.
- Troubleshoot, debug and resolve software defects and issues.
Requirements:
- Proven experience as an Angular Developer.
- Strong understanding of JavaScript, HTML5, and CSS3.
- Experience with RESTful API integration.
- Knowledge of front-end build tools, such as Grunt and Gulp.
- Familiarity with testing frameworks (e.g., Jasmine).
- Good understanding of version control systems (e.g., Git).
- Excellent problem-solving and communication skills.
- Ability to work well in a collaborative team environment.
- Bachelor's degree in Computer Science or related field (or equivalent experience).
Preferred:
- Experience with Angular 1 year or other modern JavaScript frameworks.
- Knowledge of responsive design principles.
- Experience with Agile/Scrum methodologies.
- Familiarity with back-end technologies such as Node.js.
TrueFan is a celebrity-fan experience platform that enables fans to connect with their favorite celebrities. The business runs on a mobile application where fans compete in an online quiz contest designed on the life of their favorite celebrity (their movies, trivia, facts, etc.) and the winners get a personalized video message from them.
We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Responsibilities
- Designing, deploying, and managing web and mobile applications that can run on multiple platforms.
- Utilizing React Native to design and develop UI components for web and mobile apps based on JavaScript.
- Writing effective, scalable, and reusable JavaScript code can help create interchangeable front-end modules.
- Improving front-end performance by diagnosing and fixing all system errors and bugs.
- Collaborating with design, development, and customer service teams to properly understand client requirements and build top-notch apps within the stipulated time and budget.
- Using other JavaScript libraries (like “Redux”) to make asynchronous API calls and enhance website/mobile app performance.
- Creating plans to transition React-based web and mobile apps to React Native.
Requirements
- Possess at least 3 years of hands-on experience in React Native.
- Should have a good working knowledge of HTML and CSS.
- You are well-versed in all aspects of JavaScript.
- Experience in leading a team is preferred.
- Should have in-depth knowledge of UI/UX designs and wireframes.
- You possess an expert-level understanding of React.js and its fundamentals.
- You are familiar with Gradle, XCode, and other native build tools.
- You deeply understand REST APIs, offline storage, and the document request model.
- You have strong problem-solving and critical-thinking abilities.
Good knowledge of accounting regulations, financial documents and procedures.
Manage all accounting transactions, purchase and journal entries, general ledgers, and invoicing.
Reconciliation of accounts payable and receivable.
Manage Expense Management, PO Raising, Invoice Management, and Reimbursements.
Ensure accurate and timely recording of all accounting transactions on daily basis.
Good proficiency in Microsoft Excel and any accounting software.
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to the backend
- Collaborate with other team members and stakeholders
Skills And Qualifications
- Proficient understanding of web markup, including HTML5, CSS3
- Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Good understanding of advanced JavaScript libraries and ReactJS frameworks.
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Proficient understanding of code versioning tools, such as Git / Mercurial / SVN.
- Self-motivated and a good team player.
- Good communication and interpersonal skills.
- Preferred years of experience- 2- 3 years
- Bachelor’s Degree in Engineering from a reputed Institute.
CasaOne - CasaOne is a home furniture rental company that helps property managers, realtors, stagers and residents experience and access furniture, furnishings, decor, and equipment on demand. Our full-service offering includes a wide selection of products, affordable monthly rental plans, 3D visualizations, rent-to-own options and white-glove service in as early as 2-3 business days. www.casaone.com
BureauOne - BureauOne converts furniture into a utility for businesses. BureauOne is a furniture rental company that helps businesses experience and access furniture, fixtures, and equipment without going through the myriad challenges that are associated with buying office furniture. BureauOne offers a full-service product including white-glove storage, delivery, and installation on-site. www.bureauone.com.
We are backed by Accel Partners & other prominent investors and have offices in the SF Bay Area (HQ), LA, DC, NY, NJ,Chicago, Philadelphia, San Diego, Connecticut & Bangalore.
Our teams consist of high performing individuals who enable each other to bring their best to every concept, resulting in brands renowned in their markets for perfect insight, impeccable service & the constant ability to surprise with excellence. We onboard experts who inspire us in the way they design solutions, craft brands or simply add sense to our products & services.
We believe technology is only a tool for great engineering minds. Your understanding of core principles is of greater value to us than the tools used.
At CasaOne and BureauOne you will have an opportunity:
• to increase your rate of learning exponentially by defining hard problems and solving them
• to partake in a high-growth journey and increase revenues 5x+ Y-o-Y
• to be an early innovator in the shifting trend: ‘ownership economy’ -> ‘access economy’
• to build a category-defining platform for FF&E (Furniture, Fixture, and Equipment) leasing
• to build high-performance teams.
What you will work on:
Build a scalable API platform that will enhance our customer experience & propel our logistics. You will be part of our Bangalore
team of ambitious and talented engineers, who put their best together to build architecturally sound & scalable systems.
Requirements and Qualifications
• Bachelor’s or Master’s degree in engineering
• Good understanding of algorithms, data structures & design patterns
• A minimum of 4 years of work experience
• Building distributed systems & service-oriented architecture
• Asynchronous programming, Test Driven Development (TDD)
• Writing (delightful) APIs & integration patterns
• RDBMS & NoSql databases
• Continuous integration & deployment (CI/CD) tools like git, Jenkins
• Cloud computing platforms - AWS/ Azure/ Google Cloud
Good to know
CasaOne backend services are written in NodeJS. Experience in NodeJS is good to have, not a must. We believe technology is only a tool for great engineers. We value your understanding of core principles more than the tools used.
What happens next
You read this, you say ‘ah, that’s me, that’s what I would love to do in the near future!. Submit your resume and someone from our team will reach out to you.
CasaOne is an equal opportunity employer (EEO) & we value diversity in our teams.











