- provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.
- Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.
- Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.
- Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
- Document and follow-up customer suggestions for continued improvements to the Development Team.
- Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Improve Product user-guide and FAQs.
- ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.
- CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
- CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)

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- 0-2 years of experience or training received as a Software Tester for web and mobile applications or similar roles.
- Strong knowledge of Test case preparation and Covering Test Scenarios.
- Excellent written and verbal communication skills.
- Strong analytical and documentation skills to present findings to team members.
- Analyze client requirements for validity and feasibility
- Good logical and analytical thinking
- Execute all levels of testing - Software Tester - Manual testing
- Detect and track defects and inconsistencies
- Experience with Restful API services
- Strong Knowledge in using the JIRA tool.
As a Primary Teacher, you will deliver subject-based lessons to young learners and ensure an interactive and inclusive learning experience. You will focus on developing foundational knowledge in core subjects, track student progress, and maintain a structured classroom environment.
Benefits:
● Exposure to innovative teaching methodologies
● Opportunities for professional development
● Work in a supportive academic environment
Key Responsibilities:
✔ Teach subjects like English, Mathematics, Science, and Social Studies
✔ Design lesson plans aligned with the curriculum
✔ Assess student performance through tests and assignments
✔ Collaborate with parents and fellow educators for student growth
Requirements:
● Bachelor’s degree in Education (B.Ed.) or relevant subject
● Teaching experience in primary grades preferred
Roles and Responsibilities
- Have to attend Walk in Customers and convert into sales.
- Have to manage ground level team
- Submit timely reports
Requirements-
For Female Candidates:
- Good Communication
- Should be presentable
- Language proficiency should be Hindi and English both
For Male Candidates:
- Must have good communication
- Must be presentable
- Must have driving license
- Must be able to drive both automatic and manual cars

- Own the product analytics of bidgely’s end user-facing products, measure and identify areas of improvement through data
- Liaise with Product Managers and Business Leaders to understand the product issues, priorities and hence support them through relevant product analytics
- Own the automation of product analytics through good SQL knowledge
- Develop early warning metrics for production and highlight issues and breakdowns for resolution
- Resolve client escalations and concerns regarding key business metrics
- Define and own execution
- Own the Energy Efficiency program designs, dashboard development, and monitoring of existing Energy efficiency program
- Deliver data-backed analysis and statistically proven solutions
- Research and implement best practices
- Mentor team of analysts
Qualifications and Education Requirements
- B.Tech from a premier institute with 5+ years analytics experience or Full-time MBA from a premier b-school with 3+ years of experience in analytics/business or product analytics
- Bachelor's degree in Business, Computer Science, Computer Information Systems, Engineering, Mathematics, or other business/analytical disciplines
Skills needed to excel
- Proven analytical and quantitative skills and an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause
analyses - Excellent understanding of retention, churn, and acquisition of user base
- Ability to employ statistics and anomaly detection techniques for data-driven
analytics - Ability to put yourself in the shoes of the end customer and understand what
“product excellence” means - Ability to rethink existing products and use analytics to identify new features and product improvements.
- Ability to rethink existing processes and design new processes for more effective analyses
- Strong SQL knowledge, working experience with Looker and Tableau a great plus
- Strong commitment to quality visible in the thoroughness of analysis and techniques employed
- Strong project management and leadership skills
- Excellent communication (oral and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams
- Ability to coach and mentor analysts on technical and analytical skills
- Good knowledge of statistics, basic machine learning, and AB Testing is
preferable - Experience as a Growth hacker and/or in Product analytics is a big plus
1.Drive monthly sales achievements by connecting with working professionals on phone calls.
2. Understand needs and requirements of prospects and help them select the right program
3. Develop in-depth knowledge of product features and benefits and become “go-to” resource when it comes to
product knowledge
4. Help customers understand the USPs of the program and build trust
5. Proactively follow up with prospects to help them with any additional information required for closing sales
6. Maintain detailed data of each prospect data in CRM and lead tracking tools.
- Knowledge of Selenium Test Environment (STE) and the ability to configure it
- Ability to customize Selenium in various integrations
- Automation of various projects, for example, a framework
- Communication and interaction with customers to solve their problems
- Development of equipment automation plans and their approval



Hood is a new-age anonymous social network.
Hood has recently raised $3.2Mn seed funding and is backed by top VCs, 16+ unicorn founders including Vijay Shekhar Sharma - PayTM CEO, Ritesh Agarwal- OYO CEO, Kunal Shah - Cred CEO and outstanding management team.
Role & Responsibilities
- Execute full lifecycle software development
- Architect and conceptualize the product from initiation
- Program well-designed, testable, efficient code Develop flowcharts, layouts, and documentation to identify requirements and solutions
- Integrate software components into a fully functional software system
Qualifications: -
- Bachelor's degree in Computer Science, Software Engineering or a related technical discipline.
- 2-4 years of experience in software design and development.
- Strong coding skills (JavaScript/Typescript, Node.js).
- Strong database design (MySQL/DynamoDB) and query writing skills with a commitment to performance and efficiency.
- Working knowledge of RESTful API paradigms.
- Experience building distributed domain-driven microservices.
- Strong understanding of database and storage fundamentals.
- Experience with AWS stack.
- Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis.
- Knowledge of React.js is a plus.
- Startup experience is a plus.
What you can expect from us
1.Learning Budget: If there's a workshop, book, or event you think will help you learn, we'll cover your bill.
2.Health insurance for you and your family.
What happens after you apply?
Step 1: Within 7 days of your application our wholesome, original & expressive - our People Team will reach out to you for a quick chat.
Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role.
Step 3: If all goes well, we’ll schedule a call with your future manager to deep dive into the role with you and for you to show off your skills through a small task.
Step 4: After a quick interaction with the People Team, If our vibes match, a quick call with our Founders.
If we mutually enjoy the 4 steps, we onboard you with a big smile :)
NOTE
At any step, if things don't work out, we will proactively send out an email. You are welcome to
ask for detailed feedback and re-apply in the future.
We prefer [Passion>Skills>Education]
- Total of 2 to 8 years experience as a Sails.js/Node.js developer
technologies in a fast phase environment.
• Assist AWS infrastructure in running the required services.
• Have strong knowledge in Linux systems and server management.
• Able to efficiently configure AWS Elastic Beanstalk, Cloudwatch, IAM, Route 53, Elasticache, Redis and others.
• Adopts best development practices and modern tools such as Git, VM, Vagrant, Docker etc.
• Ensure good documentation practices and benchmark and optimize performance as necessary
• Promote infrastructure best practices like security, release management,
monitoring.
• Design infrastructure that is resilient, secured and build highly available platform.
• Facilitate the building and releasing of features by the engineering team.
• Build tools and processes that increase the productivity of other engineers and ensure an efficient release pipeline.
• Promote and nurture good team practices such as TDD, system security, code reviews, and pair programming.
• Bring vision to the team in the form of new technology recommendations, ideas and approaches.
• Provide Level 3 Support and create/integrate support infrastructure.
• Automate deployments according to best practices.
• Provide quality codes by testing and using up to date technologies.
• Learn needed technologies and assist team when in need of assistance.
Desired Skills On this Role:
• Knowledge of ORM Framework
• JSON,
• Strong Node.js knowledge (mandatory).
• Express JS, Sails JS
• Able to understand PHP and codes designed in CodeIgnitor framework.
• Able to smoothly integrate third party services when needed, and handle curl operations.
• Understands how the following technologies work: JWT, SSL, WebSocket.
• Able to implement database solutions for new or existing features using MySQL / PostgreSQL (mandatory)
• Have expert knowledge on caching using redis or memcached.
• Strong in Javascript language and experienced in non-relational database is a plus.
• Assist a team of software engineers when additional help is required
- Develop digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
- Plan and execute all digital marketing, including SEO/SEM, keywords, marketing database, email, social media and display advertising campaigns.
- Plan, monitoring & maintaining company online presence on social media.
- Employing online marketing analytics to gather information from web and social media pages.
- Measure and report performance of all digital marketing campaigns, and assess against goals.
- Acquire insight in online marketing trends and keep strategies up-to-date.
- Manage all digital marketing channels - FB, Insta, Marketplaces such as Amazon, Flipkart.
- Ability to execute campaigns across all online selling platforms.
- Prepare and manage digital marketing budgets, analytics & reports.

