Technical Support

Job description

Experience with API testing using Postman or similar tools.

Knowledge of CI/CD pipelines and version control tools like Git.

Familiarity with performance testing tools (JMeter).

Experience in Agile/Scrum environments

Your Impact:

•                 Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards

•                 Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design

•                 Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements

•                 Guides the performance tuning and scalability of the ecommerce solution

•                 Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

•                 1-3 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years

•                 If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/.Net and understand REST/SOAP webservices.

•                 Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality

•                 Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications

•                 Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps

•                 Collaborate with architect to define implementation processes and quality gates and standards

•                 Identifies risks and issues, and help monitor them

•                 Guides the development of reference and resource materials

•                 Mentors developers in improving their platform knowledge and development skills

•                 Communicate technical design to the developers and help/guide them in the implementation

•                 Participates in Agile sprints

Set Yourself Apart With:

•                 eCommerce platform certification

Job description

Language known: English / Hindi

Industry: Healthcare / Fitness/ wellness

Education and Experience

· Candidate should be a graduate / Undergraduate

. Six months of healthcare domain would be preferred.

· Excellent Communication skills and listening skills

Responsibilities

·  Have to resolve customer queries over Calls

·  Answering queries politely and provide accurate replies to the query.

· Directing calls to the concerned department and services of the company

·  Diagnostics Knowledge preferable

Key Skills

Customer care, Good communication skill , Telecalling, English, Hindi

We are hiring UI/UX lead for luxury-commerce platform that is well-funded and is now ready for its next level of growth. It is backed by reputed investors and is already a leader in its space. The focus for the coming years will be heavily on scaling the platform through technology. 

Responsibilities:

• Create wireframes, storyboards and sketches to deliver beautiful and intuitive products.
• Define product workflows, interactions and UI specifications in close collaboration with product managers and the engineering team
• Perform user studies to understand the impact of design and constantly innovate to improve user experience.
• Leadership of UI/UX team, including hiring and mentoring.
• Develop personas and usage scenarios and conduct usability testing.

Requirements:

• Enthusiasm for working in a demanding, startup environment.
• Superb communication and collaboration skills.
• Passion for extraordinary design.
• 3+ years of user design or equivalent practical experience at a consumer-focused product company.
• Dedication to exceptional user experiences with obsessive attention to detail.
• Experience with prototyping with UX design tools required.
• Ability to apply design principles across web, mobile and native platforms.
• Experience with building a team of UI/UX designers and leading them through complex projects a plus.
• CSS, HTML, and Java Script not required, but would be a plus.
• 5-7+ years of proven UI/UX design and interactive work experience.
• High proficiency in popular design and prototyping tools such as Sketch, InVision Studio, Figma, Photoshop and After Effects
• Excellent project management and communication skills to ensure deadlines are a must.
• Must be an analytical and creative designer who is able to grasp user needs and solve problems
• Strong desire to solve challenging problems, learn new things and wear many hats as part of an early-stage company
• Bachelor’s degree in a related field, or equivalent combination of education and work experience.

• Java, J2EE
• Microservices
• Spring Boot
• JPA, REST API, JSON, JWT, OAuth, Spring Security, Swagger
• Oracle / MySQL / Postgres DB
• Angular / React / React Native
• JIRA, Bitbucket

Must-Have -

• Excellent knowledge of Core Java and Spring
• Strong experience in REST API and web services
• Experience in Oracle / Mysql / Postgres DB
• Should be efficient with Java J2EE and related technologies
• Should have very good communication skills and analytical skills.
• Should have good knowledge in Software Development Life Cycle and Agile methodologies.
• Good knowledge of current / emerging technologies and trends
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills. High levels of initiative and creativity
• Good communication skills with all stakeholders, good team player with the ability to mentor juniors

Good to Have:

• Knowledge in Banking Domain
• Full-stack developers with knowledge and understanding of Javascript and associated technologies like React, Angular, HTML5, CSS will have an advantage.

About the Role

The Dremio India team owns the development of the cloud infrastructure and services that power Dremio's Data Lake Engine. With focus on query performance optimization, supporting modern table formats like Iceberg, Deltalake and Nessie, this team provides endless opportunities to to define the products for next generation of data analytics.

In this role, you will get opportunities to impact high performance system software and scalable SaaS services through application of continuous performance management. You will plan, design,  automate, execute the runs followed by deep analysis and identification of key performance fixes in collaboration with developers. Open and flexible work culture combined with providing employees ownership of the work they do will help you develop as a leader. The inclusive culture of the company will provide you a platform to bring fresh ideas and innovate. 

Responsibilities

• Deliver end to end performance testing independently using agile methodologies
• Prepare performance test plans, load simulators and test harnesses to thoroughly test the products against the approved specifications
• Translate deep insight of architecture, product & usage into an enhanced automated performance measurement & evaluation framework to support continuous performance management.
• Evaluate & apply the latest tools, techniques and research insights to drive improvements into a world-class data analytics engine
• Collaborate with other engineering and customer success functions to simulate customer data and usage patterns, workloads to execute performance runs, identify and  fix customer issues and make sure that customers get highly performant, optimized and scalable Dremio experience 
• Analyze performance bottlenecks, root cause issues, file defects, follow up with developers, documentation and other teams on the resolution.
• Publish performance benchmark report based on test runs in accordance with industry standards
• Regularly communicate leadership team with an assessment of the performance, scalability, reliability, and robustness of products before they are exposed to customers
• Analyze and debug performance issues in customer environments.
• Understand and reason about concurrency and parallelization to deliver scalability and performance in a multithreaded and distributed environment.
• Actively participate in code and design reviews to maintain exceptional quality and deepen your understanding of the system architecture and implementation

Basic Requirements

• B.Tech/M.Tech/Equivalent in Computer Science or a related technical field 
• 8+ years of performance automation engineering experience on large scale distributed systems
• Proficiency in any of Java/C++/Python/Go and automation frameworks
• Hands on experience in integration performance automation using CI/CD tools like Jenkins
• Experience in planning and executing performance engineering tasks to completion and taking ownership of performance epics during a set of sprints.
• Experience in designing, implementing, executing and analyzing automated performance tests for complex, production system software.
• Experience in analyzing performance bottlenecks in system, performing root cause analysis, and following issue resolution workflow to tune the system to provide optimized performance
• Ability to derive meaningful insights from the collected performance data, articulate performance findings effectively with senior team members to evaluate design choices.
• Experience with database systems internals, query optimization, understanding and tuning query access plans, and query execution instrumentation.
• Hands on experience of working projects on AWS, Azure and Google Cloud Platform 
• Understanding of distributed file systems like S3 or ADLS or HDFS and HIVE
• Ability to create reusable components to automate repeatable, manual activities
• Ability to write technical reports and summary and present to leadership team
• Passion for learning and delivering using latest technologies
• Excellent communication skills and affinity for collaboration and teamwork
• Passion and ability to work in a fast paced and agile development environment.

Preferred Qualification 

• Hands on experience of multi-threaded and asynchronous programming models
• Hands on experience  in query processing or optimization, distributed systems, concurrency control, data replication, code generation, networking, storage systems

Objective of the Role:
We are here to build a world-class tech organization with elite engineers and change-agents who would spearhead this change. Currently, we are looking for engineers who are skilled, passionate, driven and a wee bit crazy (yes, crazy works!) to join our tribe. The current position is for the supply chain teams and our primary focus is on scale and cost optimization. The small tweaks you make, the processes you alter, experiments you run and the business decisions you drive will have reverberating effects on our ability to add value to our customers and keep them coming back for more.

Role & Responsibilities

• Design and build the system which enables the logistics team to store and deliver 15 million products per month to customers across 20 cities in India
• Work on the vision, roadmap, and processes that make customer delivery experience more delightful
• Work across teams to design a platform that scales and is flexible enough for various kinds of future scenarios
• Work on optimizing the whole logistics supply chain from warehouse to customer
• Innovate to improve the efficiency of the existing supply chain systems
  Desired skills & abilities:
• 3-6 years of experience in software development
• B.Tech. / B.E. degree in Computer Science or equivalent software engineering degree/experience
• Experience in architecture and system design 2Experience in running high performance distributed systems
• Understanding and implementation of security and data
• Highly experienced in back-end programming languages like Python, Java, JavaScript
• Experience with cloud message APIs and usage of push
• Knowledge of code versioning tools such as Git, Mercurial or SVN
• Solid experience in software development practices
• Ability to mentor and manage teams
• Exposure to Agile/Scrum and Design thinking approaches
  
  
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