- provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.
- Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.
- Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.
- Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
- Document and follow-up customer suggestions for continued improvements to the Development Team.
- Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Improve Product user-guide and FAQs.
- ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.
- CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
- CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)

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Title: Account Manager- (SaaS – US Market)
Experience: 3–8 Years
Location-Bangalore work from the office
Department: Sales
Industry: B2B SaaS
Sales Segment: Small & Medium Businesses (SMB)
Market: United States
Employment Type: Full-time
Key Responsibilities
Own the end-to-end SMB sales cycle (prospecting to close) for U.S.-based customers
Handle inbound and outbound leads, including cold outreach
Conduct product demos, discovery calls, and negotiations
Build and manage a healthy sales pipeline and accurate forecasts
Consistently achieve or exceed monthly and quarterly quotas
Maintain accurate CRM records and sales activity tracking
Required Qualifications
3–8 years of experience as an Account Executive in B2B SaaS
Strong experience selling to SMB customers (not enterprise-only profiles)
Direct exposure to selling in the U.S. market
Proven track record of quota achievement
Excellent communication, negotiation, and closing skills
Hands-on experience with CRM tools such as HubSpot
Strong understanding of U.S. buyer behavior and SMB needs
Preferred Qualifications
Experience in fast-paced SaaS startups or growth-stage companies
Familiarity with high-volume deal environments ($5k–$100k ARR)
Strong consultative selling approach
Strong understanding of U.S. buyer behavior and SMB needs
Key Responsibilities
Reporting & Analytics Development
• Design, develop, and maintain complex reporting solutions serving mission-critical emergency
response operations
• Build interactive dashboards and data visualizations that transform large datasets into
actionable insights
• Develop advanced analytics features including trend analysis, predictive metrics, and
operational intelligence
• Create self-service reporting capabilities enabling stakeholders to access critical data
independently
• Implement real-time and scheduled reporting systems with appropriate caching and
optimization strategies
SQL & Database Architecture
• Write and optimize complex SQL queries involving multiple joins, subqueries, CTEs, window
functions, and aggregations
• Review existing database architectures and identify performance bottlenecks and optimization
opportunities
• Design and implement database schema enhancements to support evolving reporting
requirements
• Develop and maintain stored procedures, functions, and views optimized for reporting
workloads
• Perform comprehensive query performance analysis and implement tuning strategies across
PostgreSQL and AWS Aurora environments
• Create efficient indexing strategies and data access patterns for large-scale datasets
• Establish data modeling best practices for dimensional and transactional reporting needs
Performance Optimization
• Conduct systematic performance analysis of reporting queries processing millions of records
• Implement query optimization techniques including execution plan analysis, index tuning, and
query refactoring
• Design and implement data aggregation strategies, materialized views, and summary tables for
improved performance
• Monitor and optimize database performance metrics including query response times, resource
utilization, and concurrency
• Develop ETL processes and data pipelines optimized for reporting and analytics workloads
• Implement caching strategies and data archival policies to maintain optimal system
performance
Technical Collaboration
• Partner with Product and stakeholder teams to translate business reporting requirements into
technical solutions
• Conduct code reviews focused on SQL quality, performance, and best practices
• Provide technical guidance to development teams on reporting architecture and database
optimization
• Document database schemas, reporting architectures, and optimization strategies
• Collaborate with DevOps on database infrastructure, monitoring, and scaling initiatives
Required Qualifications
Experience & Background
• 8+ years of software engineering experience with significant focus on reporting, analytics, or
business intelligence
• 5+ years of hands-on experience writing complex SQL in production environments
• 3+ years working with large-scale databases (millions+ records) and optimizing query
performance
• Proven track record developing enterprise reporting solutions and analytics platforms
• Experience conducting database architecture reviews and implementing performance
improvements
Technical Expertise - SQL & Databases
• Expert-level SQL proficiency including complex joins, subqueries, CTEs, window functions, and
advanced aggregations
• Deep PostgreSQL expertise with production experience in query optimization and performance
tuning
• Strong understanding of database internals including execution plans, indexing strategies, and
query optimization
• Experience with AWS Aurora or other cloud-based PostgreSQL solutions
• Proficiency in stored procedures, triggers, functions, and database programming
• Advanced knowledge of database design principles, normalization, and dimensional modeling
• Experience with database performance monitoring and profiling tools
• Strong programming skills in PHP (Yii framework or similar MVC frameworks preferred)
• Solid experience with Vue.js or similar modern JavaScript frameworks for building reporting
interfaces
What You'll Work With
• Databases: PostgreSQL, AWS Aurora, multi-tenant architectures
• Backend: PHP (Yii framework), RESTful APIs
• Frontend: Vue.js (Vue 2/3), modern JavaScript, data visualization libraries
• Infrastructure: AWS (RDS, Aurora, S3, Lambda), Postgres
• Tools: Git/GitHub, JIRA, Agile development workflows
Work Location
Hyderabad, India - On-site position with flexible working arrangements to accommodate both India
and onsite teams
Candidate must be proficient in using oracle database as a powerful
RAD platform. Must possess the following skills
MANDATORY SKILLS
Oracle Application Express
Oracle SQL
Oracle PL/SQL
Oracle Data Modelling
Oracle Database performance and tuning
OPTIONAL SKILLS
HTML5
CSS
Web design
Data security
Web security
Experience of at least 2-3 Years of Business Application development
Company: UpGrad
Position
Academic Counselor
Location
Gurgaon
Salary
Gurgaon INR 3.15 LPA to 6 LPA (Based on skills,interview, experience)
Working days :
6 days
4 days inside sales (work from office)
2 days field sales (expenses would be reimbursed by the company)
Working hours : 10am to 7pm
Experience Required
Minimum 1 Year in ED TECH Sales
About the Role
We are looking for passionate and highly driven Academic Counselors to join our dynamic team. The ideal candidate will play a pivotal role in guiding students in their upskilling journey by recommending suitable courses in Data Science and other emerging Tech.
domains. If you have a flair for sales, excellent communication skills, and a passion for education, we'd love to meet you.
Key Responsibilities
- Counsel prospective learners via phone, email, or in-person to help them understand the value and benefits of our tech programs.
- Drive sales conversion by identifying student needs and recommending suitable programs.
- Manage the complete sales cycle: lead qualification, counseling, follow-ups, and closure.
- Maintain accurate records of leads, interactions, and outcomes using CRM tools.
- Meet or exceed monthly targets and KPIs.
- Provide detailed course information, industry insights, and address queries effectively.
Required Skills & Qualifications
- Bachelor's degree in any field.
- Minimum 1 year of experience in a Ed-Tech Sales
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills with the ability to influence and negotiate.
- Self-motivated and target-driven with a problem-solving attitude.
- Tech-savvy and comfortable working in a fast-paced environment.
Preferred Qualifications
- Prior experience in selling Data Science, Tech, or Professional Certification Courses is a plus.
- Knowledge of CRM software (e.g., Salesforce, Zoho) preferred.
What We Offer
- Opportunity to work with a high-growth and mission-driven team.
- Continuous learning and growth opportunities in the ed-tech space.
- A vibrant and collaborative work culture.
Call to Action
Apply now if you're ready to transform careers and make a lasting impact in the tech education ecosystem!
Job Responsibilities:
- Design, test, and build scalable backend python services
- Closely collaborate with marketing and product teams to build innovative, robust and easy-to-use features that serve.
- Developing high quality code based on detailed designs that cater to the product requirements.
- Responsible for troubleshooting, testing and maintaining the core product software and databases to ensure strong optimisation and functionality
Required Skills:
- Degree in Computer Science, Software Engineering or equivalent.
- Minimum 3+ years experience in software development.
- Expertise in Python 3.7, Django 2.2+ and REST APIs.
- Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment
- Hands-on, self-starter, capable of working independently
- True love for technology and what you do
- Maniacal attention to detail
Job Title: Senior iOS Software Developer
Location: Tardeo, Mumbai
Job Description: We are seeking a highly skilled and experienced Senior iOS Software Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining high-quality iOS applications. You will collaborate closely with cross-functional teams, including product management, design, and backend engineering, to deliver innovative and user-friendly mobile experiences. As a senior developer, you will also mentor junior developers, contribute to architectural decisions, and ensure the scalability and performance of our mobile applications.
Key Responsibilities:
- Design and Development: Lead the design and development of complex iOS applications for a diverse range of verticals including Finance, retail and Healthcare from concept to release, ensuring a seamless user experience.
- Architecture: Make architectural decisions, design scalable solutions, and optimize performance across a range of iOS devices.
- Collaboration: Work closely with product managers, designers, and backend engineers to define, design, and ship new features.
- Code Quality: Write clean, maintainable, and efficient code following best practices for software development, including unit testing and continuous integration.
- Mentorship: Provide technical guidance and mentorship to junior developers, fostering a collaborative and learning-driven environment.
- Problem Solving: Identify and resolve performance issues, bugs, and other technical challenges, ensuring the stability and responsiveness of applications.
- Innovation: You , and actively contribute to the continuous improvement of our development processes.
- Documentation: Create and maintain technical documentation to support development processes, onboarding, and knowledge sharing.
Qualifications:
- Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, or equivalent experience.
- Experience: Minimum of 5 years of experience in iOS development with a strong portfolio of released applications that can be shared for review.
- Technical Skills:
- Proficiency in Swift and Objective-C.
- Solid understanding of object-oriented programming
- Knowledge of memory management and multi-threading
- Experience with embedded databases and other system data stores
- Strong understanding of iOS frameworks such as UIKit, Core Data, Core Animation, and Core Graphics.
- Good knowledge of performance limits and characteristics
- Good sense of UI design execution principles
- Experience with RESTful APIs, JSON, and third-party libraries to connect to backend services.
- Knowledge of mobile app architecture patterns such as MVC, MVVM, and VIPER.
- Experience with version control systems, preferably Git.
- Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.
- Implementation of automated testing platforms and unit tests, benchmarking and optimization
- Understanding of Apple’s design principles and interface guidelines.
- Soft Skills:
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Leadership experience or potential to lead projects and teams.
Preferred Qualifications:
- Experience with modern iOS tools and frameworks such as SwiftUI and Combine.
- Knowledge of iOS accessibility features and best practices.
- Familiarity with y best practices.
- Experience with automated testing frameworks like XCTest.
- Contributions to open-source projects or active participation in the iOS developer community.
Job Types: Full-time, Permanent
Pay: ₹400,000.00 - ₹1,000,000.00 per year
Location Type:
- In-person
Schedule:
- Day shift
Ability to commute/relocate:
- Tardeo, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
SSE/TL/ STL – Java Full Stack Dev
Overview of the Role –SSE/TL/ STL– Java Full Stack Dev (Java + React js)
Location: Chennai / Hyderabad
Reporting To: Project Manager
Role Description
We are looking for a candidate with Java backend experience combined with UI exposure preferably with React JS. The candidate shall be required to member of a SW Development team, demonstrating technical person. The candidate would be required to demonstrate high degree of ownership; velocity and mentor the team members.
Responsibilities
- · In this role, you should be able to work independently with little supervision.
- · You should have excellent organization and problem-solving skills.
- · If you also have hands-on experience in software development and agile methodologies, we’d like to meet you.
- · You will be responsible to develop high-quality software that is aligned with user needs and business goals.
Qualification
- · 4 to 10 years of end-to-end development using Java & UI technology (ReactJS)
- · Good knowledge of any relational database
- · Experience in JavaScript along with an OOP language
- · Well versed with testing concepts and methodologies
- · Agile/Scrum development and full SDLC from development to production deployment.
- · Analytical mind with problem-solving aptitude.
- · Ability to work independently.
- · Excellent written and oral communication skills.
Application Integration Engineer - HR/Payroll
Skills:
· Experience on HR Payroll SaaS
o HR/Payroll applications: Ideally UKG, multiple others ok
o Financial applications: ideally knowledge of how HR/Payroll systems interact with ERPs (ideally NetSuite), and other personnel expenses (i.e., Expensify, Concur)
· Knowledge of various Integrations approaches:
o Native connectors
o SFTP files
o API – schema, design
· Knowledge of multiple coding languages: Java script, XML, REST, SOAP etc.
· Ability to work with data bases (ideally SQL, Oracle, PostgreSQL), including ETL
· Some knowledge of Azure services, mainly SQL and Oracle databases, storage, analytics
· Experience working with global teams
· Ability to overlap some work hours with US EST/CT time
· Solid communication skills
· Proactive, takes initiative, out-spoken
Experience
· 5-8 of years
As a Zoop Designer, you will be responsible for all communication and graphic design for our marketing and product initiatives.
This individual is a Martian, a storyteller and a visionary for design and its impact on everything. They are proactive in exploring trends and coming up with new thoughts and concepts without any caffeine.
We all know design is highly abstract but unique and jaw dropping design strikes everyone out. Design practices lay the foundation of how our products and brand are perceived by customers.
Job Role
- You will be responsible for gathering inspiration from unlimited resources, be our go-to guy for design.
- You will always be working towards levelling up your Photoshop, Illustrator and tool skills
- Help us build a powerful brand with a sophisticated and experienced design acumen
- will keep yourself Up to date with the latest graphic trends and techniques
- You will possess creative flair, versatility, conceptual/visual ability and originality
What you'll do:
- Responsible for Designing Brand Assets & Collaterals
- Create Graphic Illustrations, Components & Layouts
- Designing of Branding and Advertising Assets
- Creating wireframes, storyboards, sitemaps
- Quick Mockups and Screen Flows
- Animations
- Video & GIF
- Conceptual designing
- Develop graphics for Social Media illustrations, Emailers, logos, websites, etc. as needed .
Tools and skills Required :
Must Have
- Adobe Photoshop
- Adobe Illustrator
- AdobeXD or Figma
- Indesign
Good to Have Skills
- Adobe After Effects
- Adobe Premier Pro (Bonus Point)
- Rive (Bonus Point)
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each and every day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
- Health Memberships
- Sports Subscriptions
- Entertainment Subscriptions
- Key Conferences and Event Passes
- Learning Stipend
- Team Lunches and Parties
- Travel Reimbursements
- ESOPs
Thast what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!









