Technical Support

About the job

As a Community Manager Intern at PedalStart, you will play a crucial role in building and nurturing our community . You will work closely with our marketing and social media teams to develop and execute strategies for community engagement, brand advocacy, and user retention.

Responsibilities:

• Monitor and engage with our community across various online platforms, including social media channels, forums, and community forums.
• Respond to comments, messages, and inquiries from community members in a timely and professional manner, fostering positive interactions and building relationships.
• Create and curate engaging content to share with our community, including blog posts, articles, videos, and social media posts.
• Organize and facilitate online events, such as webinars, Q&A sessions, and virtual meetups, to connect with our community and provide value-added experiences.
• Identify and cultivate brand advocates and influencers within our community, encouraging them to share their experiences and promote our brand.
• Collaborate with cross-functional teams to gather feedback from the community and communicate insights and trends to inform product development, marketing strategies, and customer support efforts.

Requirements:

• Currently enrolled in a Bachelor's or Master's degree program in Marketing, Communications, Business Administration, or a related field.
• Strong written and verbal communication skills, with the ability to communicate effectively with diverse audiences.
• Passion for building and engaging with online communities, with a deep understanding of social media platforms and online community dynamics.
• Creative thinking and problem-solving skills, with the ability to generate innovative ideas to drive community engagement and growth.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Positive attitude, willingness to learn, and eagerness to contribute to a collaborative team environment.

Duration 

This is a 6-month internship position, with the possibility of extension based on performance and company needs.

Work Arrangement:

The internship is 6 Days working onsite in in our office in Bengaluru, Karnataka

How to Apply:

Interested candidates should submit their resume to the link- 

https://forms.gle/sYjDbLAP8Yif9Kpx5

We look forward to reviewing your application and discussing how you can contribute to our team!

Location: HSR Layout, Bengaluru, Karnataka

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction

Roles and Responsibilities :

• Speech Recognition model development across multiple languages.
• Solve critical real-world scenarios - Noisy channel ASR performance, Multi speaker detection, etc.
• Implement and deliver PoC's /UATs products on the Rezo platform.
• Responsible for product performance, robustness and reliability.

Requirements:

• 2+ years Experience with Bachelors's/Master degree with a focus on CS, Machine Learning, and Signal Processing.
• Strong knowledge of various ML concepts/algorithms and hands-on experience in relevant projects.
• Experience in machine learning platforms such as TensorFlow, and Pytorch and solid programming development skills (Python, C, C++ etc).
• Ability to learn new tools, languages and frameworks quickly.
• Familiarity with databases, data transformation techniques, and ability to work with unstructured data like OCR/ speech/text data.
• Previous experience with working in Conversational AI is a plus.
• Git portfolios will be helpful.

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/">www.rezo.ai

Requirements:

• Bachelor’s degree in computer science, computer engineering, or related field.
• Experience working with ruby on rails as well as libraries like Resque and RSpec.
• Ability to write clean ruby code.
• Proficiency with code versioning tools including Git, Github, SVN, and Mercurial.
• Familiarity with MVC, Mocking, RESTful, and ORM.
• Good understanding of front-end technologies including HTML5, JavaScript, and CSS3.
• Knowledge of server-side templating languages including Slim and Liquid.
• Familiarity with testing tools.

• 2+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

• 4+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

Company Introduction :

My Next Developer is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Responsibilities

- Ensure security in the development activities.

- Implement risk management techniques and threat modeling.

- Implement infrastructure automation, monitoring and alerts as part of ISO 27001 and SOC 2 certifications.

- Collaborate with internal teams to produce the best security solutions

Minimum requirements :

- Bachelor's/Master's degree in degree in computer science, cybersecurity, engineering, or equivalent degree.

- 3+ years of experience as a DevSecOps engineer.

- Proficiency in back-end technologies such as NodeJs or Python.

- Expertise in using DevOps tools like GitHub, dependency management, and CI/CD.

- Profound knowledge of AWS cloud, DevOps culture and automation tools.

- Fluent in both spoken and written English communication.

- Ability to work full-time (40 hours/week) with a 2-3 hour overlap with European time zone.

- Stay up-to-date on cybersecurity threats and follow the best practices.

- Previous project experience related to ISO 27001 and SOC 2 certifications.

Responsibilities

• Identify and Source candidates with matching skills and experience as specified in the requirements
• Interview and qualify shortlisted candidates to confirm suitability (technical, administrative and personal), attitude, honesty and reliability
• Confirm that the chosen candidates are willing to be deputed to work at our clients’ premises
• Build confidence and trust in the candidates that they are our team and full-time employees
• Follow-up with candidates by sharing with and obtaining from the candidates all information promptly and periodically throughout the recruitment process  

Location: Chennai

Experience: 3+ years

Domain: Domestic Staffing Industry

Skills: Recruitment of IT and other engineers for Telecom Industry

Geographical Coverage: Pan India

Work Hours: 6 Days Week except Second Saturday

Location: Pune, Maharashtra, India

We at FlytBase are looking for passionate and hardworking Software QA Automation Engineers to join our rapidly growing team. As a Software QA Automation Engineer, you will be responsible for the planning and implementation of tests that prove the functional and non-functional requirements of the system.

Role and Responsibilities:

1. Designing and developing test automation scripts for a MEAN stack application.
2. Using test automation guidelines.
3. Testing and proving that the software meets major architectural requirements.
4. Proving for scalability and performance of a software.
5. Ensuring the quality of the system as a whole.
6. Supporting the development team and software engineers during the development and testing phase.
7. Build tools and frameworks to aid continuous delivery, deployment and debugging.
8. Prepare defect reports and report test progress.

Qualifications and Requirements:

1. At Least 2 years of experience in Automation Testing or similar role for MEAN stack application
2. Experience with Jasmine, Karma, Protractor or similar end-to-end testing tool.
3. Excellent knowledge in testing skills (design test plan and test strategy, writing and executing test cases, opening bugs, verifying bugs etc)
4. A team player, fast learner with good interpersonal, verbal and written communication skills.

Good to have:

1. Experience or keen interest in aerial robots i.e. drones.
   
   

   What Will I Earn?

   This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit and alignment with FlytBase’s long-term business strategy.

    

    

   
   Perks:

   1. Fast-paced Startup culture
   2. Hacker mode environment
   3. Enthusiastic and approachable team
   4. Professional autonomy
   5. Strong meritocracy
   6. Zero bureaucracy 
   7. Company-wide sense of purpose
   8. Flexible work hours
   9. Informal dress code