Key Account Manager

About MyOperator

MyOperator is a Business AI Operator platform that brings together WhatsApp, Calls, and AI-powered chat & voice bots to help businesses manage customer operations such as Sales, Support, Escalations, Feedback, and Refunds. With 12,000+ businesses using our platform, we operate at meaningful scale and power mission-critical communication workflows.

About the Role

We are looking for a Senior QA Engineer (SDET) to own and scale automation across our web, backend, mobile, and AI-driven workflows.

This is a hands-on automation engineering role, not a manual testing role. You will build and maintain Playwright-based automation, strengthen mobile and API testing, integrate automation into CI/CD, and work closely with engineering teams to catch issues before they reach production.

What You'll Do

• Design, build, and maintain Playwright-based end-to-end automation for web applications.
• Build and maintain mobile test automation for Android and/or iOS using Appium, Espresso, XCUITest, or equivalent tools.
• Develop automated tests for REST/GraphQL APIs and validate backend data using SQL.
• Integrate automated test suites into CI/CD pipelines and maintain reliable test execution.
• Identify and resolve flaky tests and continuously improve automation coverage and reliability.
• Use AI coding assistants such as Claude, GitHub Copilot, Cursor, or similar tools for test authoring, debugging, and test-data generation.
• Work closely with frontend, backend, and AI engineering teams to identify testability gaps early.
• Contribute to testing AI/LLM-driven features, where expected outputs may not always be deterministic.

Must Have

• 6–8 years of experience in QA/SDET or test automation roles.
• Strong hands-on experience with Playwright — mandatory.
• Hands-on mobile automation experience — mandatory using Appium, Espresso, XCUITest, or equivalent.
• Strong experience in API/backend automation using REST or GraphQL.
• Good knowledge of SQL for database validation.
• Strong programming and automation skills.
• Experience integrating automation into CI/CD pipelines.
• Practical experience using AI coding assistants such as Claude, GitHub Copilot, Cursor, or similar.
• Ability to independently own automation initiatives.

Good to Have

• Experience testing AI/LLM, chatbot, conversational AI, or voice bot products.
• Experience with Langfuse or similar LLM observability tools.
• Experience with Datadog or similar APM tools.
• Experience with GitHub Actions, Jenkins, or similar CI/CD tools.
• Exposure to performance/load testing tools such as k6 or JMeter.

This Role Is Not For

• Candidates whose experience is primarily in manual testing.
• Candidates with limited hands-on coding or automation experience.
• Candidates without practical Playwright experience.
• Candidates without mobile automation experience.
• Candidates who have only executed test cases on an existing framework without meaningful automation ownership.

Why MyOperator?

Work on an AI-first customer operations platform used by 12,000+ businesses, and build automation across web, backend, mobile, and AI workflows while working closely with engineering teams.

If you enjoy writing automation code, solving complex testing problems, and taking end-to-end ownership, we'd love to hear from you.

Title: Sr. Python Developer (Full-Stack & AI)

Location: Onsite – Mumbai, Maharashtra (Western Line)

Experience: 2 - 5+ years

Pay: ₹400,000.00 - ₹600,000.00 per year

Joining: Immediate

About the Role

We are building AI products for enterprise use and need a Senior Python Developer for our core team. You will be responsible for the full-stack architecture—designing both the backend and frontend. We want someone who works smart by using AI tools to build fast, but also has great skills to code manually when the logic is complex or needs high precision.

Key Responsibilities

• Build and maintain full-stack applications using Python and Django.
• Use AI-powered IDEs and development tools as your primary method to ship code quickly.
• Perform manual coding and deep debugging for complex logic that AI cannot handle alone.
• Collaborate with AI/ML teams to put machine learning models into production.
• Design how the entire system (frontend, backend, and database) works together.
• Optimize the application for speed, security, and reliability.
• Participate in technical discussions and help make architecture decisions.

Required Skills & Experience

• Minimum 5 years of professional Python development experience.
• Strong expertise in Django (Primary) and experience with FastAPI or Flask.
• Full-stack capability: Ability to design and build both the frontend and backend.
• Modern Tooling: High proficiency in using AI-powered IDEs and AI dev-agents to speed up your workflow.
• Manual Coding: Strong ability to write clean, manual code for complex backend logic.
• Solid understanding of databases like PostgreSQL, MySQL, or Redis.
• Familiarity with Cloud platforms (AWS/Azure/GCP) and Docker.
• Experience or strong interest in AI/ML pipeline integration.

Good to Have

• Experience with React or Next.js for the frontend.
• Exposure to message brokers like RabbitMQ or Kafka.
• Knowledge of Vector databases or RAG pipelines.
• Experience with CI/CD and basic DevOps.

Experience:

• Total: 3 years (Required)
• Python/Django: 3 years (Required)

Work Location: In person (Borivali, Mumbai)

Job Title: Senior Tableau Developer

Location: Marathahalli, Bangalore (Onsite)

Job Type: Full-time

Key Responsibilities:

·       Develop dashboards and reports using Power BI.

·       Work with Azure Synapse, Data Factory, and Azure SQL for data integration.

·       Build and optimize data models and DAX queries.

·       Collaborate with stakeholders to gather and analyze reporting needs

·       Ensure performance, security, and scalability of visual solutions

·       Strong experience in Tableau

Required Skills:

·       Power BI, DAX, Azure Synapse, ADF, SQL, Data Modeling, Data Storytelling

·       Tableau (Dashboard Development, Data Visualization, Calculated Fields,

·       LOD Expressions)

·       Microsoft Fabric 

Job Summary

We are looking for a motivated and results-driven Inside Sales Executive to support our IT sales initiatives. The role involves engaging with prospective clients, understanding their requirements, and driving sales for IT products and services through inside sales channels.

Key Responsibilities

• Generate and qualify leads through calls, emails, and digital platforms
• Pitch IT products and services to prospective customers
• Understand client requirements and propose appropriate solutions
• Maintain regular follow-ups with prospects to convert leads into sales
• Coordinate with technical and delivery teams for solution alignment
• Maintain accurate records of interactions, leads, and sales activities in CRM
• Achieve assigned sales targets and contribute to revenue growth
• Build and maintain strong client relationships
• Required Skills & Qualifications
• Excellent verbal and written communication skills
• Strong interpersonal and negotiation abilities
• Basic understanding or exposure to IT products and/or IT services sales
• Ability to articulate value propositions clearly and confidently
• Willingness to learn, adapt, and work in a fast-paced sales environment
• Proficiency in MS Office; CRM exposure is an added advantage

Experience

1. 0 to 2 years of experience in Inside Sales
2. Prior experience in IT product or IT services sales is preferred

Strong Business Development / Inside Sales profile

Mandatory (Experience): Must have 1+ year of experience in Business Development or Sales roles with a product company

Mandatory (Client Interaction): Experience interacting with SME / SMB business owners and converting leads to product demos or sales

Mandatory (Sales Skills): Strong cold calling, objection handling, and lead conversion skills

Mandatory (Communication): Excellent verbal and written communication skills

Mandatory (Company): Product companies (B2B SAAS preferred)

Mandatory (Note 1): This is a complete in-office position based in Mumbai

Mandatory (Note 2): This is an IC role

Mandatory (Note 3): The years of experience of the candidate should not exceed 4 years

Role: Sales/Business Development

Exp: 7 - 12 Years

CTC: up to 20 LPA

Location: Bangalore

Working Days: 5

🔹 Ideal Candidate Profile

• 7+ years of experience in B2B/enterprise sales within the packaging industry.
• Experience of curating multi million dollar pipelines and closing targets at close to 20 % closure rates.
• Ready to travel and be with the client at all stages on engagement - Initiation , Trials and closures
• Ability to bring industry experience and networks to get quick wins within the first few months
• Ready to hustle from lead to closure stage of engagement
• Well-networked, with a strong reputation and established relationships with decision-makers in key sectors.
• Excellent communication, negotiation, and presentation skills.
• Deep understanding of packaging solutions, materials, manufacturing, and industry trends.
• Techno-commercial mindset with the ability to bridge client needs and internal capabilities.
• Comfortable with CRM systems, data-driven reporting, and collaborative team culture.

Our Coffee is roasted in New Delhi, the centre of a new specialty coffee revolution. Experience something beyond jut a cup of caffeine.

Our coffee story is much wider, much higher and much deeper than meets the eye. We began in-depth coffee roasting during the worldwide lockdown caused by covid-19 pandemic and lass than 5 month late we founded Saltoro Coffee Roasters with an aim to serve the people great tasting coffee cultivated by Indian farm and roasted to perfection to get the quality products.

Overview: Saltoro Coffee Roasters is a boutique coffee roasting company that is passionate about sourcing, roasting, and delivering the finest quality coffee beans. With a commitment to excellence and a deep appreciation for the art of coffee, we aim to provide coffee enthusiasts with an exceptional and flavorful experience in every cup.

Responsibilities:

Lead Generation: Identify potential clients or customers through various means, such as cold calling, networking, market research, and online lead generation tools.

Market Research: Analyze market trends, customer needs, and competitor activities to identify opportunities for business growth.

Client Acquisition: Develop and maintain relationships with potential clients, understanding their needs, and presenting solutions that align with the company's products or services.

Sales Strategies: Develop and implement sales strategies and tactics to achieve and exceed sales targets.

Product Knowledge: Acquire in-depth knowledge of the company's products or services and effectively communicate their features and benefits to clients.

Presentation and Pitching: Prepare and deliver persuasive sales presentations and pitches to potential clients.

Negotiation: Negotiate contracts, pricing, and terms with clients, ensuring a mutually beneficial agreement.

Sales Reporting: Maintain accurate records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management.

Client Relationship Management: Build and maintain strong relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling or cross-selling.

Collaboration: Collaborate with internal teams, including marketing, product development, and customer service, to ensure a seamless customer experience.

Feedback Collection: Act as a liaison between clients and the company, collecting feedback and insights to improve products, services, and customer satisfaction.

Key Skills:

Sales Skills: Strong sales and negotiation skills are essential for closing deals and growing revenue.

Communication: Excellent communication skills, both verbal and written, are necessary for conveying product information and building relationships with clients.

Market Research: The ability to conduct market research to identify potential clients and stay informed about industry developments.

Product Knowledge: In-depth knowledge of the company's products or services is crucial for effectively presenting and selling them.

Networking: Building and nurturing relationships with potential clients, industry professionals, and partners.

Adaptability: The ability to adapt to changing market conditions and client needs.

Time Management: Effective time management skills to prioritize tasks and meet sales targets.

Customer Focus: A customer-centric approach, understanding and addressing customer needs and concerns.

Problem-Solving: The ability to identify challenges and propose solutions to meet customer requirements.

Team Collaboration: Collaboration with internal teams to ensure smooth operations and customer satisfaction.

Technological Proficiency: Familiarity with CRM software and sales-related tools for managing client relationships and tracking sales activities.

Data Analysis: Basic data analysis skills to interpret sales data and make informed decisions.

Ethical Conduct: Ethical behavior and integrity in all sales and customer interactions.

Resilience: The ability to handle rejection and persist in pursuing leads and opportunities.

Goal-Oriented: A strong focus on achieving and exceeding sales targets and business objectives.

Design and Build iOS product and Platform

• IOS coding using Objective C and Swift Ensuring quality deliverables, fixing application defects, maintaining code and implementing application updates.
• Designing coding, Documenting design, Defect free deliverables.
• Ensure the performance, quality, and responsiveness of application.