
About the Position:
We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.
About EasyEcom:
EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 160+ members strong team, and being VC funded, we are continuing to expand over and beyond!
Roles & Responsibilities:
● Developing strong relationships between key clients and companies.
● Resolving key clients' issues and complaints promptly
● Understanding the business needs of key accounts, and providing them with an effective solution.
● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).
● Upselling to key accounts presenting reports on account progress, and sharing future goals with other team members.
Requirements:
● Candidates with a bachelor's in technology or business are preferred.
● A minimum of 2+ years of experience in account management.
● Excellent communication skills and listening skills.
● Fluency in both English and Tamil.
● Should be able to quickly get a thorough understanding of the company's product.
● Should be able to multitask and manage time effectively.
● Should have strong interpersonal relationship skills.
● Ability to understand the company’s key clients and their position in the industry.

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About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Account Manager - Digital Growth
Experience Level: 2+ Years
Location: Bangalore, Karnataka (On-site)
Job Overview:
We’re looking for a proactive and detail-oriented Account Manager to drive brand growth and digital success. This role is not just about managing digital campaigns but also about identifying business opportunities, enhancing brand visibility, and using digital strategies to scale revenue.
You’ll be the main point of contact (POC), working closely with clients and internal teams to ensure smooth execution across SEO, social media, paid marketing, and brand strategy.
What You’ll Do:
Brand & Business Growth
Understand the brand’s business goals and find new ways to grow revenue.
Identify partnerships, collaborations, and digital strategies to scale the brand.
Client & Project Management
Act as the primary POC for clients, ensuring smooth coordination and execution.
Keep track of all deliverables, deadlines, and feedback loops.
SEO & Digital Strategy
Work on SEO, content marketing, social media, and paid ads to boost visibility.
Monitor campaign performance, analyze data, and optimize strategies for better results.
Execution & Performance Tracking
Collaborate with designers, content creators, and performance marketers to execute campaigns.
Track key metrics, generate reports, and suggest improvements based on data insights.
What We’re Looking For:
- 2-3 years of experience in account management, digital marketing, or business strategy.
- A mix of business thinking + digital expertise (SEO, social media, paid ads, growth strategies).
- Strong communication and relationship-building skills.
- Ability to manage multiple projects, stay organized, and ensure timely execution.
- A problem-solver with a proactive and “get-things-done” attitude
Logistics:
- Daily freight rate Update to concerned departments.
- Negotiation of Ocean freight rate and arrange Quotation
- Booking Vessel and Container
- Daily Shipment status updation on excel sheet
- Monitoring the Lift on and Lift out of containers
- Monitoring daily Containers stuffing
- Monitoring the movement of export documents
- Co-ordination with operations team, CHA and Forwarder
- Tracking the shipment till delivery at destination
- Third party agency certifications & coordination
- Monitor freight & transportation invoices & coordinate on the same with Accounts department, CHA,
Forwarder, Vendors
- Reporting and tracking additional local charges
- Handling trouble shooting situations
- Miscellaneous routine tasks
- Follow up with Forwarders for release of D.O & container bookings etc.
- Prepare and maintain daily/Weekly & Monthly MIS Report
Reporting/Filing:
Conduct periodic reporting of all activities
- Manage documentation, filing, and record-keeping
Ad-hoc Activities:
- Assist in Ad-hoc activities
- Preparing reports - as required by Reporting Manager / Directors/ MD
- Develop and update Standard Operating Procedures (SOPs)
- Periodic logistics related visits, & meeting with vendors, CHA, forwarders as & when required by Reporting
Manager for smooth work
Working Relationship:
- External: Customers, Suppliers, and Service Providers
- Internal: Directors, Managing Director Reporting Manager, Assistant, employees from other departments, and
colleagues within the same department
KNOWLEDGE & EXPERIENCE
List educational requirements to qualify for
this position, including Specific Degrees,
Technical Training, Post-High School Course
Work, Field of Study, etc. Any licenses/
Certifications
- Sex: Male
- Age: 25-40 years
- Qualification: Any Graduate and Diploma holder
-
Ideal Experience/ Knowledge
Please list any other key attributes such as
knowledge, skills, or abilities crucial to
fulfilling the position’s duties.
- Post Qualification Experience: 4-5 Years
- Industry Experience: Shipping Line/ Forwarder/CHA
- Advanced skills in Excel and MS Office
- Ability to provide accurate and timely reports to the Reporting Manager and
Directors Experience in implementing company policies and procedures
- Skilled in document management and official correspondence
- Strong communication skills · Excellent interpersonal abilities, with
experience interacting with various levels of staff
- Effective time management and reporting skills
- Strong attention to detail
Wfh job (project basis can be called Hyderabad)
Experience 3+yrs
Salary Experience *3
Required Skills:
• Basic understanding of machine learning concepts and algorithms
• Proficiency in Python and relevant libraries (NumPy, Pandas, scikit-learn)
• Familiarity with data preprocessing techniques
• Knowledge of basic statistical concepts
• Understanding of model evaluation metrics
• Basic experience with at least one deep learning framework (TensorFlow, PyTorch)
• Strong analytical and problem-solving abilities
Application Process: Create your profile on our platform, submit your portfolio, GitHub profile, or sample projects.
Roles and Responsibilities
§ Writing, editing and publishing engaging content for various social networks, including Instagram, Linkedin, Twitter and Facebook etc.
§ Tracking and reporting on social media responses by analyzing traffic to the site
§ Update our social media pages with compelling company news, events, celebrations or solutions and services
§ Respond to questions and comments on our social media pages in a timely and accurate manner
§ Maintaining a visible online on social media presence and adhering to the marketing goals
§ Increasing the company's awareness and readership by using relevant advertising techniques
§ Optimize social media content (language, message, tone) on the basis of the behaviour of our target audience
§ Familiarity with paid advertisement and aware about different websites, and tools for creating graphics, images and video content
§ To create a range of engaging digital content such as Marketing and
Promotional videos and Reels to be used across a variety of online
platforms and social media channels.
§ To help us maximise our online profile and develop our ever-growing social media presence through the creation of video driven strategies and digital media content.
§ Pays attention to trends on Instagram Reels creating and analyzing what works for our business.
§ Coordinate with the creative department to create advertising/engagement posts (e.g. for Company Events, Job posts, etc.)
§ Contribute to the creation of various content materials including: Blogs, Articles, Website Pages, Email templates, Social Media posts etc
§ Develop a deep understanding of MHFAI’s business, brand voice, and target audiences.
§ Develop posts and articles on a wide range of topics that resonate with our target audience and drive traffic to our website
§ Proofread and edit content to ensure high-quality standards, including grammar, spelling, and punctuation
§ Continuously discover and implement new editing technologies and industry best practices to maximize efficiency
§ Requirements and skills
§ 3+ years of solid experience in digital content marketing or related fields
§ Excellent written and oral Communication skills
§ The ability to create original web content with images or videos
§ Proven work experience as a Social Media content writer or a similar role
§ Hands-on experience using various social media platforms to advertise
§ Proven record of excellent writing demonstrated in a professional portfolio
§ Ability to work independently with little or no daily supervision
§ Working knowledge of SEO, analytics tools, and keyword research
§ Strong research skills and the ability to synthesize complex information into clear and concise content
§ Creative thinking and the ability to generate innovative ideas
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
- Working with individuals, families or groups
- Keeping confidential records
- Building a relationship of trust and respect with clients
- Listening to clients' concerns, empathizing with them, and helping them to see things more clearly or in a different way
What you need to have:
- Effective oral and written communication skills
- Candidates who have already worked in any customer support role will have an edge
- Candidates should have a good command over email communication
- Professional people who believe in end to end resolution of all the queries can apply










