
About the Position:
We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.
About EasyEcom:
EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 110+ members strong team, and being VC funded, we are continuing to expand over and beyond!
Roles & Responsibilities:
● Developing strong relationships between key clients and companies.
● Resolving key clients' issues and complaints promptly
● Understanding the business needs of key accounts, and providing them with an effective solution.
● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).
● Upselling to key accounts Presenting reports on account progress, and sharing future goals with other team members.
Requirements:
● Candidates with a bachelor's in technology or business are preferred.
● A minimum of 2+ years experience in account management.
● Excellent communication skills and listening skills.
● Fluency in both English and Hindi.
● Should be able to quickly get a thorough understanding of the company product.
● Should be able to multitask and manage time effectively.
● Should have strong interpersonal relationship skills.
● Ability to understand the company’s key clients and their position in the industry.

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· 5+ years of hands-on experience with React.js and its ecosystem (Redux, Context API, Hooks, etc.)
· Strong understanding of JavaScript (ES6+), HTML5, and CSS3.
· Experience with RESTful APIs, GraphQL, and WebSocket integration.
· Proficiency in modern build tools (Webpack, Vite, Babel, etc.).
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· Solid understanding of UI/UX principles and responsive design.
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We are looking for a Technical Recruiter to join our team.
In this role, you will be working with other recruiters to help us scale up and be a part of our growth journey.
Apply now for the role of Technical Recruiter at Codebuddy which is opening doors for skilled, energetic individuals who are looking to grow exponentially in their careers. If you are passionate, dedicated with good communication skills you would fit perfectly for this opportunity.
Roles and Responsibility:
- Writing job descriptions and posting to relevant media platforms
- Screening applicants for competency with the job requirements.
- Arranging telephonic, video, or in-person interviews.
- Presenting the resumes of the most suitable candidates to the hiring manager.
- Offering job positions and completing the relevant paperwork.
- Keeping track of all applicants as well as keeping applicants informed on the application process.
Required Candidate Profile:
- 1+ years of experience in IT technical recruitment.
- Excellent written and verbal English communication skills are a must.
- A good understanding of technology and technical skills like React JS, React Native, Node JS, QA, PHP, Laravel, WordPress, etc.
- Experience in end-to-end recruitment processes and platforms.
- Should be proactive
Position : India Practice Head We are seeking an experience and Dynamic individual to lead our Cyber Security services in India. As India Practice Head you will be responsible for driving business growth, managing client relationships, and delivering exceptional cyber security services to our clients.
You will work closely with leadership team
to develop and execute the strategic plan for the India Practice.
Key Responsibilities:
- Lead the Cyber security services practice in India including business development, client relationships management, service delivery and offshore business execution coming from US
- Develop and execute the strategic plan for the India practice in alignment with the global cybersecurity services strategy.
- Build and maintain strong relationships with key clients and stakeholders, ensuring their needs are met and exceeded.
- Drive business growth through the development of new services offerings, market analysis, and competitive intelligence.
- Manage and mentor a team of cybersecurity professionals, providing guidance and support to ensure quality service delivery.
- Ensure compliance with relevant laws, regulations, and industry standards in India.
Requirements:
- Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
- At least 15 years of experience in cybersecurity services, with a proven track record of successful business development and client relationship management.
- Strong knowledge of cybersecurity frameworks and standards, such as ISO 27001, NIST, and PCI DSS, CERT-In
- Experience in managing Departments and mentoring a team of cybersecurity professionals.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and stakeholders.
- Strong leadership skills, with a proven track record of building and leading high-performance teams. Experience in managing cyber security services for mid-enterprises.
- Ability to research and evaluate potential solutions to determine suitability for the organization’s needs. Capability to work in a fast-paced environment and manage multiple projects simultaneously.
- Keep up to date with the latest cybersecurity trends and technologies.
- If you are a driven and experienced cybersecurity professional with a passion for leading and growing a practice, we encourage you to apply for this exciting opportunity.
Operations and Technical Advice
Monitoring applications over WAF for Security incidents (24*7 Service Window)
WAF Implementation, and Day-to-Day Task ,Application Integration, Testing ,Learning ,Blocking , Migrations.
Application Security Understanding,Creating, modifying, or implementing policies or rules.
Add, remove, and modify, update security policy parameters and attack signatures policies as per Airtel Africa business requirement and standard practices
Understanding of Network Protocol
Hand-on Packet Capture /Analyser
Perform WAF signature & hotfix updates.
Quarterly review the created Policy/Rule with Client
Respond to Ticket management tool requests for WAF Incidents, Changes, and Services.
Coordinate with OEMs for product related issues and bugs
Integrate SIEM & monitoring tool with WAF virtual appliances
Upgrading the Radware OS version from N to N-1 shall be considered based on the criticality of discovered vulnerabilities during the VA scan.
Assist the Client team in mitigating vulnerabilities or observations reported during security audits, VA&PT, and regulatory technology audits (internal, external, and concurrent) for and in WAF
Analyse security breaches, make required changes/additions, and report RCA for any WAF security incident
Support Window 24X7 ,

Build new features, enhance existing functionality and fix issues in the Windows Desktop application.
Help develop and maintain UI component library (Windows, dialogs , complex widgets)
Advise and assist the other developers in the Desktop.
Skills required
- Very strong programming skills in UI development using Qt/C++
- A strong ability to think about components and modules as they relate to other components as part of a larger system.
- QML knowledge is a plus
- Cross platform application development knowledge is a plus, not mandatory
- A very strong attention to detail and the willingness to deliver pixel perfect UI according to the designs.
- Must have: Very strong in ModelView architecture
- Must have : In-depth C++, STL, and data structures knowledge
Desirable : Familiar with unit test frameworks like QtTest or Gtest
Desirable : Experienced with Agile methodology
Desirable : Knowledge in GIT or any other config management tool
Good understanding of object oriented techniques methodologies.
Good hands-on experience of C++ system programming and design.
Key Skills
C/C++, Qt, STL, Design, QML
Experience In product development is good to have



Behavior Labs team:
The Behavior Labs team sits at the centre of the company and curates the Mia coach, that produces the content and insights to bring about behavior change. It pushes out to enterprise users, insights about expected performance behavior during a business period. It enables enterprises to influence the behaviors of sales personnel from encouraging early starts to push for lightning finishes. It guides enterprises on how to monitor and manage the behavioural journey that would lead to positive outcomes. Thousands of sales and customer service personnel across the globe are influenced and nudged towards behavior change that results in better performance outcomes.
The behavior lab has two key tasks – use the latest thinking in the space of BE and employee performance to enable specific user groups performance and developing a holistic understanding of the user and mining those insights to consistently fine tune the product. This team contributes towards the development of the digital design interface through which users view the nudge. The team also prepares behavioral analytics decks for clients on a regular basis.
We are looking for a new age candidate for the position of a Behavioral Researcher to work in an environment that is in the frontier of using human behavioural understanding and technology to influence behavior change amongst enterprise workers.
Key responsibilities will include:
- Generating insights about behavior from a range of data sources; developing testable propositions
- Conducting original research (e.g. small-scale experiments; feasibility studies to test interventions, qualitative research); analysing quantitative and qualitative data. Understand the trade-offs between different research methods (i.e. quant vs qual, survey vs experiment, A/B tests etc.).
- Action the use of behavioral science concepts into the development of the nudge engine. Keep a continuous watch on new developments in the BE field to adopt and apply into product design.
- Use behavioural science to create contextual information, communication ideas that can influence action amongst user groups and drive them towards a behavioural journey.
- Be intellectually curious and open to innovation but maintain objectivity to ensure that the focus remains on the scientific foundation in which the product is built.
- Good communication and influencing skills, both verbal and written, for a product development & customer facing audience. Specifically, the ability to communicate to these audiences in industry language.
- This role requires a person with curiosity and a passion for inquiry, comfort with ambiguity, and an entrepreneurial/learning mindset. Self-motivated and flexible, this person will be adept at both creative and analytical thinking.
- This is a highly collaborative role which requires the ability to work across the organisation’s product & design teams to develop appropriate ways to bridge the intention – action gap amongst users.


- Strong knowledge in Java and Golang.
- REST API experience/writing gRPC services is a must.
- Experience with CI/CD, Docker, Kubernetes, AWS is necessary.
- Experience in building Android mobile applications a big plus.
- Strong knowledge of database systems and experience working on scalable systems is preferred.
- Experience in writing readable and maintainable code with proper documentation.
- Have burning desire and fire to work hard, quick learner, hunger to succeed, and have fun at the same time.
- No politics. No rules. No micromanagement. Just get the work done with great code quality.
- One who can understand product development and foresee future product features.

