Key Account Manager at EASYECOM · Surat, Ahmedabad · 1 - 3 years · ₹5L - ₹10L / yr · Raised funding · Posted 4 Nov 2026

About the Position:
We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.
About EasyEcom:
EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 160+ members strong team, and being VC funded, we are continuing to expand over and beyond!
Roles & Responsibilities:
● Developing strong relationships between key clients and companies.
● Resolving key clients' issues and complaints promptly
● Understanding the business needs of key accounts, and providing them with an effective solution.
● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).
● Upselling to key accounts presenting reports on account progress, and sharing future goals with other team members.
Requirements:
● Candidates with a bachelor's in technology or business are preferred.
● Candidate should speak gujarati fluently.
● A minimum of 2+ years of experience in account management.
● Excellent communication skills and listening skills.
● Fluency in both English and Tamil.
● Should be able to quickly get a thorough understanding of the company's product.
● Should be able to multitask and manage time effectively.
● Should have strong interpersonal relationship skills.
● Ability to understand the company’s key clients and their position in the industry.

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About Codemonk
Codemonk is a product and digital engineering (PDE) services company. We build custom software across three service lines: Enterprise AI (knowledge retrieval, agentic workflows, process automation), Enterprise Application Engineering (portals, platforms, and enterprise integrations), and Computer Vision & Industrial AI (safety monitoring, quality inspection, spatial intelligence). We work with global enterprises, including a long-standing relationship with a Fortune 500 FMCG company, alongside specialized industrial and technology clients across India and Japan. About the role You'll own a portfolio of existing accounts spanning our largest strategic relationships and a set of smaller, recurring accounts. Twelve months in, you will be running structured account plans for your top accounts, owning the commercial relationship — pricing, negotiation, deal shaping — rather than relaying proposals from our pre-sales team. You'll have built a track record of self-originated cross sell and upsell opportunities across all three of Codemonk's service lines. On our very largest accounts, you'll operate alongside company leadership, who stay involved as executive sponsors — this role is the account strategist and day-to-day commercial owner, not a replacement for that senior relationship.
What you'll do
• Own the commercial relationship for a named portfolio of existing accounts, spanning global enterprise and mid-market industrial clients, from high-touch strategic accounts to lighter touch recurring ones
• Build and maintain structured account expansion plans — growth levers, quarterly roadmap, risk register — for your top accounts, and run regular account reviews.
• Proactively identify and pitch cross-sell and upsell opportunities across Codemonk's three service lines, rather than waiting for the client to ask
• Own pricing strategy and commercial structuring for deals within your accounts, partnering with our pre-sales team for technical scoping and estimates rather than simply passing their output through
• Track account health signals — utilization, satisfaction, delivery feedback — in partnership with delivery teams, and convert them into commercial conversations before they become risks
• Keep CRM records for your accounts accurate and complete, as a byproduct of running the account well — not as the job itself
• Partner with company leadership on executive-level engagement (client visits, roadmap workshops) for your most strategic relationships
What we're looking for
Required
• 5–7 years of experience in account management, client partnership, or enterprise sales within a project-based professional services, IT services, or software consulting environment (not primarily subscription/SaaS customer success)
• Experience owning commercial outcomes for enterprise accounts — pricing conversations, contract negotiation, deal structuring — not just relationship maintenance
• A track record of growing revenue within existing accounts through self-originated cross sell or upsell, not only responding to inbound requests
• Comfort translating technical capability into business value for enterprise stakeholders, and partnering closely with technical or pre-sales teams for deeper scoping
• Strong CRM discipline and follow-through
• Excellent stakeholder management skills, comfortable navigating multiple levels of a large enterprise organization Preferred
• Experience managing accounts in FMCG, manufacturing, or industrial sectors
• Experience selling AI, data, or software services specifically
• Exposure to international client engagement, particularly Japan
• Experience building and running structured account plans or quarterly business reviews
Job Title: Key Account Manager – Q-Commerce
Location: Bangalore, Chennai, Kolkata
Employment Type: Full-Time
Job Summary
We are looking for an experienced Key Account Manager – Q-Commerce to manage and grow business across leading Quick Commerce platforms. The role is responsible for driving sales, managing key accounts, ensuring product availability, promotions, forecasting, and overall business growth.
Key Responsibilities
- Manage key Q-Commerce accounts and drive sales growth.
- Build strong relationships with category managers and platform stakeholders.
- Ensure product availability, pricing, listings, and promotional execution.
- Monitor inventory, fill rates, and resolve stock availability issues.
- Expand product assortment and improve distribution across fulfillment centers.
- Plan and execute promotional campaigns while analyzing ROI.
- Prepare sales forecasts and coordinate with supply chain teams.
- Track business performance through dashboards, reports, and analytics.
- Conduct regular business reviews and identify growth opportunities.
- Collaborate with cross-functional teams to ensure seamless execution.
- Support inventory health, supply planning, and operational excellence.
Requirements
- 4–8 years of experience in FMCG, Food & Beverage, or Q-Commerce/E-commerce sales.
- Minimum 2 years of experience managing Q-Commerce or E-commerce key accounts.
- Strong knowledge of account management, promotions, catalog management, forecasting, and sales planning.
- Advanced Excel skills and experience with business analytics tools.
- Excellent communication, negotiation, and stakeholder management skills.
- Graduate degree required; MBA preferred.
Preferred Skills
- Experience in FMCG, food, beverages, frozen, ambient, dairy, or consumer goods.
- Strong analytical and problem-solving skills.
- Ability to work independently and manage multiple accounts.
- Results-driven with a high sense of ownership and accountability.
Account Manager
Sales · Revenue
📍 Noida · 🕐 Full-Time · 🧭 7-12 Years
The Mission
We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.
Advance revenue growth by nurturing and expanding key accounts through strategic relationship management.
The Pillars of Impact
🚀 1. Account Expansion (50%)
- –Drive product adoption within key accounts.
- –Identify and execute upsell opportunities.
- –Expand footprint through cross-selling initiatives.
- –Maintain high-level client satisfaction and loyalty.
⚙️ 2. Stakeholder Engagement (30%)
- –Manage complex stakeholder relationships effectively.
- –Serve as primary contact for all client communications.
- –Navigate client organizations to identify key decision makers.
🧠 3. Strategic Insight (20%)
- –Analyze account performance to inform growth strategies.
- –Provide feedback to product teams for continuous improvement.
- –Utilize industry insights to enhance client engagement.
Must-Haves — Do not apply unless you have these
- ✓You must have experience in relationship management.
- ✓You must have the ability to identify upsell opportunities.
- ✓You must have experience in managing stakeholder relationships.
The Bar — What you must prove
Proven revenue growth from key account management.
Increased revenue by 30% year-over-year in previous roles.
Demonstrated ability to execute upsell strategies.
Successfully upsold products, achieving a 20% increase in sales.
Effective stakeholder relationship management.
Managed and retained top-tier clients for over 5 years.
Strong product adoption initiatives.
Led initiatives that boosted product adoption by 40%.
Location: Goregaon, Mumbai
Job Type: Full-Time
Experience: 5+ Years
Industry: Event Management
Job Summary
We are hiring an experienced Client Servicing Manager to manage client relationships, understand business requirements, and ensure seamless execution of projects. The ideal candidate should have strong communication skills, a client-first approach, and the ability to coordinate effectively with internal teams to deliver exceptional results.
Key Responsibilities
- Serve as the primary point of contact for clients.
- Build and maintain long-term client relationships.
- Understand client objectives and communicate requirements to internal teams.
- Coordinate across multiple departments to ensure timely project execution.
- Manage client expectations and provide effective solutions when needed.
- Track project progress and maintain regular communication with stakeholders.
- Prepare account status reports and post-project reviews.
- Identify opportunities to expand and strengthen existing client accounts.
- Address client concerns promptly and ensure high satisfaction levels.
- Stay informed about industry trends and market developments.
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, Hospitality, or a related field.
- Minimum 5 years of experience in client servicing, account management, or a similar role.
- Strong relationship management and stakeholder handling skills.
- Excellent verbal and written communication skills.
- Ability to manage multiple projects simultaneously.
- Proficiency in MS Office and CRM tools.
Preferred Skills
- Strong problem-solving and organizational abilities.
- Detail-oriented with a proactive approach.
- Ability to work in a fast-paced environment and meet deadlines.
- Professional and customer-focused mindset.
Benefits
- Competitive compensation package.
- Career growth and development opportunities.
- Collaborative and professional work environment.
- Exposure to diverse and challenging projects.
Apply now if you have a passion for client relationship management and delivering exceptional customer experiences.

Position: Key Account manager/ sales Manager (Building material- Cladding/ Flooring/ Interior product)
Location: Kolkata, Delhi, Mumbai, Bangalore, Jaipur
Experience: 5+ year experience in Building material product sales
salary: Negotiable
candidate will be responsible for leading and managing the sales team to achieve sales targets, drive customer satisfaction, and grow market share. This role demands a strategic thinker with strong leadership skills, excellent knowledge of the building materials industry, and a proven track record in sales management. The ideal candidate will focus on developing and maintaining relationships with interior designers, individual customers, trade partners, key accounts, and specialized segments such as healthcare and hospitality, office segment and others.
Key Responsibilities:
Sales Strategy and Execution:
- Develop and implement sales strategies to meet and exceed sales targets.
- Monitor market trends, competitor activities, and customer preferences to adjust strategies accordingly.
- Collaborate with marketing and product teams to align sales efforts with overall business objectives.
Customer Relationship Management:
- Build and maintain strong relationships with key customers, including Architects, PMCs, Developers, Interior Designers, individual customers, trade partners, and key accounts.
- Foster long-term relationships to enhance customer loyalty and increase lifetime value.
- Identify new business opportunities and develop strategies to penetrate new markets.
Customer Service Metrics:
- Establish and monitor customer service metrics to ensure high levels of customer satisfaction.
- Implement feedback mechanisms to gather customer insights and improve service delivery.
- Address and resolve customer issues and complaints promptly and effectively.
Performance Monitoring and Reporting:
- Track and analyze sales performance metrics, including sales targets, customer acquisition, retention rates, and market share.
- Prepare and present regular sales reports to senior management.
- Use data-driven insights to make informed decisions and drive continuous improvement.
Cross-functional Collaboration:
- Work closely with other departments, such as marketing, product development, and operations, to ensure cohesive and effective sales strategies.
- Coordinate with logistics and supply chain teams to ensure timely delivery and installation of flooring products.
Key Competencies:
- Strategic thinker with a customer-focused mindset.
- Strong leadership and team management abilities.
- Excellent problem-solving and decision-making skills.
- Ability to build and maintain strong customer relationships.
- Results-oriented with a track record of achieving sales targets.
Mail updated resume with salary details-
Email: etalenthire[at]gmail[dot]com
satish: 88O 27 49 743
As an Account Management Operations Intern, you will own the entire sales journey start to finish and beyond. You will take qualified opportunities through discovery, demos, relationship-building, negotiation, closure, and ongoing account management.
There’s no passing the baton here. Once an account is yours, you own it. From closing the deal to keeping the relationship strong and the customer engaged, you’ll be the go-to person throughout the journey.
We’re looking for someone who is sharp, persuasive, commercially savvy, and great with people someone who communicates with confidence, builds trust, thinks on their feet, stays driven through challenges, and knows how to turn opportunities into wins.
High ownership. High impact. One person. One account. End to end.
What You'll Do:
- Take It From “Hello” to “Closed”: Own the entire sales journey from first conversation and discovery to demos, negotiations, follow-ups, and the final handshake.
- Sell the Problem, Not Just the Product: Understand what’s keeping the prospect up at night and show them how Outbox can solve it.
- Keep the Deal Moving: Chase the right follow-ups, handle objections, negotiate smartly, and make sure promising opportunities don't go cold.
- Keep Your Pipeline Clean: Own your CRM like it’s your dashboard. Keep leads, conversations, next steps, and follow-ups updated—no lead left behind.
- The Deal Doesn't End at “Yes”: Once the deal closes, the account is still yours. Be the primary point of contact, build the relationship, coordinate with internal teams, and make sure the customer gets value.
- Close. Retain. Grow: Own your targets and turn customers into long-term accounts.
The Outbox Rule
You don't just close accounts. You own them.
From the first “Hey” to “Let’s renew” the account is yours end-to-end.
Candidate Profile
- A natural communicator and relationship builder confident in conversations, sharp at uncovering customer needs, and skilled at building trust, influencing decisions, and creating lasting relationships.
- Commercially driven with a strong bias for action you set ambitious targets, create momentum, stay persistent through the sales cycle, and consistently look for ways to move the needle.
- Tech-savvy and sales-stack fluent comfortable using CRMs, sales engagement platforms, automation tools, and data to stay organised, efficient, and ahead of the pipeline.
- Startup-ready mindset curious, adaptable, resourceful, and comfortable with ambiguity. You take ownership, move fast, and bring the energy to figure things out rather than wait for them to be figured out.
What are we looking for
- Own it, don’t outsource it. You take responsibility, follow through, and see things to the finish line no handoffs, no “someone else will handle it.”
- Bias for action, with results in mind. You’re proactive, resourceful, and always looking for the smartest way to turn a problem into progress.
- Think fast, communicate clearly. You can navigate challenges, ask the right questions, and keep everyone aligned without creating unnecessary noise.
- Comfortable with the unexpected. Priorities can shift, plans can change, and sometimes the job description goes out the window — you’re happy to step up, adapt, and contribute wherever the team needs you.
- Team-first, growth-minded. You enjoy collaborating, learning on the fly, sharing ideas, and celebrating wins together. You bring the energy, curiosity, and drive to make things happen.
Screening Process
We value transparency, open communication, and a great attitude just as much as technical skills. We look for people who are curious, adaptable, and excited to take on challenges. Our screening process is designed to assess the whole person ,not just the resume.
- Resume → First Look, We’ll look beyond job titles to understand your B2B SaaS sales experience, impact, and what you’ve actually owned.
- Screening → Let’s Talk, A conversation around your sales approach, problem-solving, communication style, and how you think on your feet.
- Sales Deep Dive → Show Us Your Game , Expect real-world scenarios around selling, pitching, demos, negotiation, and handling the unexpected.
- Final Round → The Big Picture, A two-way conversation to see if there’s a strong fit between you, the role, and the Outbox way of working.
The capsule for you to get a call
- You are a doer, not just a planner.
- Curiosity is your default setting.
- You thrive in chaos (the productive kind).
- You are always looking for a smarter way to do things.
- You would rather create impact than count hours.
Think you are a fit? Prove it. We are excited to meet the people who don't just dream big, they build bigger.
Lets get started!
TECHJAYS
Senior Account Manager
Position: Senior Account Manager
Experience: 10+ Years
Industry: IT Services / Software Development / Technology Consulting
Location: Coimbatore / Hybrid
Joining: Immediate / Within 30 Days
Primary Skills: Enterprise Account Management, Strategic Client Relationships, Revenue Growth, Account Expansion, Consultative Selling, Commercial Negotiations, Account Profitability, Stakeholder Management.
Preferred Skills: AI/ML Services, Digital Transformation, Enterprise Software, HubSpot CRM, International Account Management, Agile Delivery.
About Techjays
At Techjays, we're helping businesses reimagine how they build, operate, and scale with AI at the core. We partner with organizations worldwide to design and deliver AI-powered software solutions that solve complex business challenges and create measurable business value.
Our global team brings together experienced technology professionals from organizations such as Google, Akamai, NetApp, ADP, Cognizant Consulting, and Capgemini.
We work with clients ranging from innovative startups to large enterprises, delivering custom AI solutions, software engineering services, and digital transformation initiatives.
We're looking for a Senior Account Manager who can take ownership of strategic client relationships, drive account growth, and build long-term partnerships with enterprise customers.
This role goes beyond traditional account management. You will be responsible for understanding client business objectives, identifying new opportunities, growing existing engagements, managing commercial relationships, and ensuring long-term account success.
The ideal candidate combines strong business acumen, consultative selling capabilities, commercial ownership, and the ability to engage confidently with senior executive stakeholders.
Key Responsibilities
1. Strategic Account & Client Relationship Management
- Own and manage a portfolio of strategic enterprise accounts, acting as the primary point of contact for client leadership.
- Build and maintain strong relationships with CXOs, VPs, Directors, and other key decision-makers.
- Understand client business objectives, technology roadmaps, operational challenges, and long-term priorities.
- Develop strategic account plans covering revenue targets, stakeholder mapping, growth opportunities, risks, and client retention.
- Act as a trusted advisor to clients, identifying opportunities where technology and AI solutions can create business value.
- Maintain strong client engagement throughout discovery, solutioning, project execution, and account expansion.
2. Revenue Growth & Business Development
- Own annual account revenue targets and drive consistent growth across assigned accounts.
- Identify opportunities for upselling, cross-selling, new projects, additional engineering teams, and new service offerings.
- Develop account expansion strategies based on client requirements and emerging business opportunities.
- Lead consultative discovery discussions to understand business challenges and identify potential technology solutions.
- Build business cases, ROI models, and commercial proposals to support client investment decisions.
- Maintain a healthy sales pipeline and provide accurate revenue forecasts.
- Drive renewals, contract extensions, and long-term engagement opportunities.
3. Commercial Ownership & Negotiations
- Lead commercial discussions and negotiations involving pricing, contracts, and engagement models.
- Manage Master Service Agreements (MSAs), Statements of Work (SOWs), rate cards, renewals, and change requests.
- Monitor account revenue, gross margins, delivery costs, and overall profitability.
- Identify commercial risks and take proactive measures to protect account margins.
- Work closely with finance, pre-sales, and delivery teams to ensure commercial commitments are realistic and sustainable.
- Balance client expectations with business objectives and organizational profitability.
4. Delivery Governance & Client Success
- Partner with engineering and delivery leaders to ensure projects meet agreed scope, quality, timelines, and commercial expectations.
- Participate in project planning, scoping discussions, and SOW preparation.
- Establish account governance through regular client reviews, monthly business reviews, steering committee meetings, and Quarterly Business Reviews (QBRs).
- Monitor client satisfaction, account health, delivery performance, and potential relationship risks.
- Manage senior-level escalations and lead recovery plans for at-risk accounts.
- Ensure effective communication between clients and internal delivery teams.
- Stay involved beyond contract closure to ensure successful execution and long-term client retention.
5. Consultative Selling & Solutioning
- Work closely with pre-sales and technical teams to understand client requirements and develop relevant technology solutions.
- Lead client discovery sessions and translate business challenges into solution opportunities.
- Drive proposals, solution presentations, and commercial discussions.
- Position Techjays' AI, software engineering, automation, and digital transformation capabilities based on client business needs.
- Communicate the business value, expected outcomes, and ROI of proposed solutions.
- Ensure that client expectations and commercial commitments are aligned with actual delivery capabilities.
6. Leadership & Account Management Excellence
- Mentor and guide junior account managers and support the development of account management capabilities.
- Establish structured account management processes, playbooks, reporting standards, and account health metrics.
- Improve pipeline visibility, revenue forecasting, and account performance reporting through CRM systems.
- Share market intelligence, client feedback, and growth opportunities with senior leadership.
- Contribute to service offering development and go-to-market strategies based on client insights.
Required Skills & Experience
Account Management & Enterprise Sales
- 10+ years of experience in enterprise account management, strategic client management, or consultative sales within the IT services or software industry.
- Proven track record of managing and growing high-value enterprise accounts.
- Demonstrated experience in account expansion, upselling, cross-selling, renewals, and revenue generation.
- Strong experience managing long-term, complex client engagements and multiple stakeholders.
- Experience handling international clients and global enterprise accounts.
Business & Commercial Acumen
- Strong understanding of account revenue, gross margins, profitability, pricing, and commercial planning.
- Hands-on experience negotiating MSAs, SOWs, rate cards, contract renewals, and change requests.
- Ability to develop account growth strategies, business cases, and ROI models.
- Experience managing revenue forecasts, sales pipelines, and account financial performance.
- Understanding of IT services engagement models, including Fixed Price, Time & Material (T&M), and Dedicated Teams.
Client & Stakeholder Management
- Proven ability to engage with CEOs, CFOs, COOs, VPs, and senior technology leaders.
- Strong consultative discovery and executive-level communication skills.
- Ability to identify key decision-makers, understand stakeholder dynamics, and influence complex buying decisions.
- Experience managing client escalations, resolving relationship challenges, and turning around at-risk accounts.
Technology & Delivery Understanding
- Good understanding of the software development lifecycle (SDLC), software engineering, and technology delivery models.
- Familiarity with AI/ML, automation, enterprise software, and digital transformation services.
- Ability to collaborate effectively with engineering, pre-sales, product, and delivery teams.
- Understanding of Agile methodologies and distributed delivery environments.
Tools & Reporting
- Hands-on experience with CRM platforms, preferably HubSpot.
- Familiarity with pipeline management, revenue forecasting, account reporting, and account health metrics.
- Strong presentation, negotiation, and business communication skills.
What We're Looking For Beyond Skills
- Business Ownership: Takes responsibility for account revenue, profitability, retention, and long-term growth.
- Strategic Thinking: Understands the bigger business picture and identifies opportunities beyond immediate client requirements.
- Executive Presence: Can confidently engage with senior decision-makers and build trusted business relationships.
- Commercial Mindset: Understands the balance between client satisfaction, delivery commitments, revenue, and profitability.
- Consultative Approach: Asks the right questions, understands business challenges, and positions solutions that deliver measurable value.
- Accountability: Remains involved throughout the client lifecycle, from opportunity discovery to successful delivery and expansion.
- Problem-Solving: Handles difficult client situations, escalations, and commercial challenges with a structured approach.
- Leadership: Can guide internal teams, mentor junior account managers, and influence stakeholders without relying on formal authority.
Nice to Have
- Experience building or scaling an account management function.
- Experience developing account management processes, playbooks, and performance metrics from scratch.
- Previous experience mentoring or leading a team of account managers.
- Familiarity with AI/ML services, intelligent automation, and enterprise AI solutions.
- Experience working with global clients and distributed engineering teams.
- MBA or relevant postgraduate qualification.
Join Techjays
If you're someone who can build lasting enterprise relationships, identify business opportunities, drive account revenue, and turn client partnerships into long-term business growth, we'd love to hear from you.
ACCOUNT EXECUTIVE - APAC & EMEA
Sales · Revenue
📍 Noida 🕐 Full-Time 🧭 5-10 Years
THE MISSION
We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.
Drive revenue growth by closing deals with precision and client-focused solutions.
THE PILLARS OF IMPACT
🚀 1. Sales Execution (50%)
– Meet or exceed quarterly and annual sales targets.
– Conduct thorough needs analysis to tailor solutions.
– Develop client-centric product presentations.
– Negotiate and close deals efficiently.
⚙️ 2. Client Relationship Management (30%)
– Foster long-term client partnerships.
– Address and resolve client issues promptly.
– Maintain a high level of client satisfaction.
🧠 3. Market Insight & Strategy (20%)
– Analyze market trends to identify opportunities.
– Report on sales activities and market feedback.
– Contribute to strategic sales planning.
MUST-HAVES — DO NOT APPLY UNLESS YOU HAVE THESE
– 3-7 years of experience in hunting and new business development.
– Flawless communication skills, both written and oral.
– Demonstrated ability to work solo and as a team member.
– Strong work ethic and customer problem-solving passion.
THE BAR — WHAT YOU MUST PROVE
New Business Development: Successfully closed $1M+ in new business annually.
Communication Skills: Delivered impactful presentations to C-level executives.
Independence & Teamwork: Led solo initiatives and collaborated on team projects.
Work Ethic: Consistently exceeded sales targets through dedication and drive.
YOUR PATH
Reports to Regional Sales Manager. Potential growth into Senior Account Executive or Sales Manager within 12-18 months.
Your growth at TestMu AI is mapped to what you ship — not how long you've been here.
Client Servicing Manager
Location: Goregaon, Mumbai
Experience: 3–8 Years
Employment Type: Full-Time
Industry: Event Management
Job Summary
We are looking for an experienced Client Servicing Manager to manage client relationships, understand client requirements, coordinate event execution and ensure successful delivery of events.
The ideal candidate should have strong client-facing skills and experience in event management, corporate events, experiential marketing, BTL or related industries.
Key Responsibilities
- Act as the primary point of contact for clients and build strong, long-term relationships.
- Understand client requirements, briefs and objectives.
- Coordinate with internal teams, vendors and stakeholders for smooth event execution.
- Manage client expectations and provide appropriate solutions and alternatives.
- Ensure timely and successful delivery of events as per client requirements.
- Prepare regular account status reports and conduct post-event evaluations.
- Identify opportunities for account growth, upselling and cross-selling.
- Handle client concerns and resolve issues effectively.
- Maintain high levels of client satisfaction.
- Stay updated on event industry trends and provide relevant insights.
- Manage multiple projects simultaneously while meeting deadlines and quality expectations.
Candidate Requirements
- 3–8 years of experience in Client Servicing / Account Management.
- Experience in Event Management / Experiential Marketing / BTL / Corporate Events preferred.
- Strong client relationship and stakeholder management skills.
- Excellent verbal and written communication skills.
- Strong presentation, negotiation and coordination skills.
- Ability to manage multiple projects and work under pressure.
- Strong problem-solving and organizational abilities.
- Good knowledge of MS Office and CRM software.
- Bachelor's degree in Business Administration, Marketing, Hospitality or a related field.
- Candidates based in Mumbai preferred.
Having min 5 to 8 years’ experience in B2B and B2C sales
. • Knows every aspects of International B2B and B2C sales and market.
• Minimum Graduate
• Proficiency in English language.
• Proficiency in MS Office. Hands-on experience with CRM software is a plus
• Prior Sales Skills Training will be a plus.
• Self-motivated with a results-driven approach











