About the Position:
We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.
About EasyEcom:
EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 160+ members strong team, and being VC funded, we are continuing to expand over and beyond!
Roles & Responsibilities:
● Developing strong relationships between key clients and companies.
● Resolving key clients' issues and complaints promptly
● Understanding the business needs of key accounts, and providing them with an effective solution.
● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).
● Upselling to key accounts presenting reports on account progress, and sharing future goals with other team members.
Requirements:
● Candidates with a bachelor's in technology or business are preferred.
● A minimum of 2+ years of experience in account management.
● Excellent communication skills and listening skills.
● Fluency in both English and Tamil.
● Should be able to quickly get a thorough understanding of the company's product.
● Should be able to multitask and manage time effectively.
● Should have strong interpersonal relationship skills.
● Ability to understand the company’s key clients and their position in the industry.
Shubham Vishwakarma
Full Stack Developer - Averlon
About EASYECOM
About
Company social profiles
Similar jobs
Amazon Web Services (AWS)🚀 RECRUITING BOND HIRING
Role: CLOUD OPERATIONS & MONITORING ENGINEER - (THE GUARDIAN OF UPTIME)
⚡ THIS IS NOT A MONITORING ROLE
THIS IS A COMMAND ROLE
You don’t watch dashboards.
You control outcomes.
You don’t react to incidents.
You eliminate them before they escalate.
This role powers an AI-driven SaaS + IoT platform where:
---> Uptime is non-negotiable
---> Latency is hunted
---> Failures are never allowed to repeat
Incidents don’t grow.
Problems don’t hide.
Uptime is enforced.
🧠 WHAT YOU’LL OWN
(Real Work. Real Impact.)
🔍 Total Observability
---> Real-time visibility across cloud, application, database & infrastructure
---> High-signal dashboards (Grafana + cloud-native tools)
---> Performance trends tracked before growth breaks systems
🚨 Smart Alerting (No Noise)
---> Alerts that fire only when action is required
---> Zero false positives. Zero alert fatigue
Right signal → right person → right time
⚙ Automation as a Weapon
---> End-to-end automation of operational tasks
---> Standardized logging, metrics & alerting
---> Systems that scale without human friction
🧯 Incident Command & Reliability
---> First responder for critical incidents (on-call rotation)
---> Root cause analysis across network, app, DB & storage
Fix fast — then harden so it never breaks the same way again
📘 Operational Excellence
---> Battle-tested runbooks
---> Documentation that actually works under pressure
Every incident → a stronger platform
🛠️ TECHNOLOGIES YOU’LL MASTER
☁ Cloud: AWS | Azure | Google Cloud
📊 Monitoring: Grafana | Metrics | Traces | Logs
📡 Alerting: Production-grade alerting systems
🌐 Networking: DNS | Routing | Load Balancers | Security
🗄 Databases: Production systems under real pressure
⚙ DevOps: Automation | Reliability Engineering
🎯 WHO WE’RE LOOKING FOR
Engineers who take uptime personally.
You bring:
---> 3+ years in Cloud Ops / DevOps / SRE
---> Live production SaaS experience
---> Deep AWS / Azure / GCP expertise
---> Strong monitoring & alerting experience
---> Solid networking fundamentals
---> Calm, methodical incident response
---> Bonus (Highly Preferred):
---> B2B SaaS + IoT / hybrid platforms
---> Strong automation mindset
---> Engineers who think in systems, not tickets
💼 JOB DETAILS
📍 Bengaluru
🏢 Hybrid (WFH)
💰 (Final CTC depends on experience & interviews)
🌟 WHY THIS ROLE?
Most cloud teams manage uptime. We weaponize it.
Your work won’t just keep systems running — it will keep customers confident, operations flawless, and competitors wondering how it all works so smoothly.
📩 APPLY / REFER : 🔗 Know someone who lives for reliability, observability & cloud excellence?
Machine Learning (ML)
Data Science
Deep Learning
PythonSkills: Machine Learning,Deep Learning,Artificial Intelligence,python.
Location:Chennai
Domain knowledge: Data cleaning, modelling, analytics, statistics, machine learning, AI
Requirements:
· To be part of Digital Manufacturing and Industrie 4.0 projects across Saint Gobain group of companies
· Design and develop AI//ML models to be deployed across SG factories
· Knowledge on Hadoop, Apache Spark, MapReduce, Scala, Python programming, SQL and NoSQL databases is required
· Should be strong in statistics, data analysis, data modelling, machine learning techniques and Neural Networks
· Prior experience in developing AI and ML models is required
· Experience with data from the Manufacturing Industry would be a plus
Roles and Responsibilities:
· Develop AI and ML models for the Manufacturing Industry with a focus on Energy, Asset Performance Optimization and Logistics
· Multitasking, good communication necessary
· Entrepreneurial attitude.
Job Profile:
The Customer Success Manager will be a global evangelist for the platform and ensure all customers understand the value that the platform offers.
You will be the primary point of contact to ensure customers implement and derive maximum value from the platform.
Owning every aspect of the lifecycle of a customer; working with them through implementation, launch, ongoing account support, and working with the Director of Customer Success to eventually grow the relationship.
Building strong relationships with our customers and influencing key decision-makers to adopt our best practices.
Understanding the specific goals of our individual customers, and how our platform can help them achieve those goals.
Collaborating with the engineering team to communicate the critical priorities of our customers, and to relay back appropriate timelines for completion.
Maintaining regular communications (usually weekly) with customers, providing them with success metrics, gathering feedback for product enhancements, and understanding any of their concerns.
Managing the majority of written and verbal communication with our customers, both when things are going well and when they aren't.
Performing detailed analysis to drive actionable insights for our customers.
Keeping track of potential risks with our individual customers, developing mitigation strategies, and taking ownership of the outcome.
Available to work at hours suitable to our customers in a broad range of time zones
Travel will be required. We estimate 1-2 weeks of international travel per month.
Requirements:
A demonstrated track record of success as a Customer Success Manager, ideally with an early-stage SaaS company working with a smaller group of clients and large deal sizes
Strong written and verbal skills, comfort navigating uncomfortable situations, exceptional "diplomacy" skills and emotional intelligence
An advanced level of Excel knowledge (experience in QuickSight, think-cell and SQL are a plus)
Familiarity with (or a strong interest in) the airline/travel / entertainment industries is desirable
English fluency, and fluency in Spanish and/or Portuguese not required but are a plus
1. Employee Management at your Fingertips. PagarBook - India's Best Payroll and Attendance
2. Management tool for Small & Medium Enterprises. Using PagarBook, a business owner can maintain all the records of their employees digitally and can get insights around the same.
3. PagarBook is free & easy to use employee management, work & payroll management software app where you can manage all your staff and employee’s attendance, record the work done by your staff and employees and their salary, payments & advances can also be recorded in this app.
4. Sms & WhatsApp notification to employees and staff about payments, bonuses, daily work, attendance & leaves.
5. The Sales would be done for premium desktop version of the application
6. Benefits of desktop application:
a. Better and Easier accessibility, also available on mobile web
b. Access to rich reports which gives you business knowledge, spend
c. Unlimited free upgrades for a year
About Sales team:
The field sales team at PagarBook is all about solving SME’s customer problems and ensuring we deliver compelling value propositions.
On a typical day, the sales team:
● drives the adoption of a premium version of Pagarbook, sold at a subscription fee per annum
● never-say-no attitude, and comes with a win-all attitude
● At the same time, a core ingredient of the DNA is customer empathy
● We should always ensure the customer is well informed of all the benefits of the solution, before we close the sales.
Responsibilities and Duties of sales city lead:
● Lead a team of PagarBook sales associates on the field
○ You will pitch about PagarBook desktop solution on field to customers
○ You will explain the benefits of PagarBook desktop solution to customers
■ Better and Easier accessibility, also available on mobile web
■ Access to rich reports which gives you business knowledge
■ Unlimited free upgrades for a year
■ The users can register on the desktop for a free trial for 7 days
■ Expense manager
■ Bulk update features
○ Sales associate would convert the customer into a paid customer
● You will have sales target in INR per month revenue
○ Incentives would be given based on slabs of target achieved by the team
Mandatory requirements
● Local language knowledge in the city of operations is a must
Benefits:
● Targets based incentives (extremely attractive, based on targets achieved)
● Petrol allowance ~upto INR 3,000 (on actual bills)
Key Areas of Responsibility (KRAs):
● Onboarding of Customers per associate
● Retaining customer accounts
○ While we build new businesses, cross-selling would be key
○ Customers should keep using PagarBook desktop beyond 30 days of activation
● Grow customer basket size
○ Identify key SME clusters in the city and prepare an acquisition plan
○ Go aggressive and acquire
● Business acumen & key skills
○ Strong knowledge on PagarBook sales process, services and product
○ Local Market and competition knowledge and clear articulation of PagarBook advantages
○ Strong negotiation and influencing skills to create win-win
○ Give continuous feedback to internal teams to improve our customer service level
Finally, remember, you are the PagarBook brand ambassador on the ground! All the best.
PHP
Javascript
React.js
Angular (2+)
AngularJS (1.x)Responsibilities
- Integration of user-facing elements developed by front-end developers
- Build efficient, testable, and reusable PHP modules
- Solve complex performance problems and architectural challenges
- Integration of data storage solutions.
Skills And Qualifications
- Strong knowledge of PHP web frameworks (such as Laravel, Yii, CodeIgniter)
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of object - oriented PHP programming
domain in particular or we can say we need a Social Media Marketing
Expert
SEO Specialization
Graphics Designing
Digital Marketing- Facebook
Digital Marketing- Google
Content Writing
Google Trends
Website technology understanding
Experience: 3-6 years
Working hours: 9 hours
Working days: Monday to Saturday
Working mode: On Site
Any benefits: No extra incentive
PythonPHP
Ruby on Rails (ROR)
NodeJS (Node.js)
MongoDB
ExpressJavascript
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon