Client Onboarding Manager

Job Description: Accounts Executive

Position: Accounts Executive

Location: Bangalore

Department: Finance & Accounts

Key Responsibilities:

At least 1-2 yrs year experience

JV/CN/DN knowledge - Journal Vouchers , Credit note, Debit note

Sound Knowledge of GST & Income Tax/ TDS

Technical Skills:

· Proficiency in SAP Business one for financial and tax management.

· Advanced Excel skills.

· Strong Understanding of Indian GST laws & regulations.

Soft skills

· Excellent analytical and problem solving abilities.

· Strong attention to detail and accuracy.

· Good communication and interpersonal skills.

· Ability to work independently and as part of a team

Responsibilities :-

·        Discuss training plans with customers to build custom courses to suit their needs.

• Maintain records of training activities, participant progress, and program effectiveness.
• Develop programs and processes that provide a service to industry, business, students, and/or other external/internal clients.
• Serve as technical assistant or point of contact with customer until 'go live' date and hand-off to support.
• Update course documentation as needed to ensure timeliness and relevance.
• Has a mix of being a technical instructor, a solution architect, and an evangelist.
• Coordination of training schedules to ensure the most efficient use of resources.
• Work in tandem with peers in technical training to develop best in class training department across all areas of training.
• Responsible for lectures, demonstration, discussion, and related instructional delivery methods.
• Deliver standard and customized training based on field needs and the delivery of new product and technology training in support of field readiness.
• Help to create, test, and review new and existing courseware.
• Build relationships with OCI product development teams to understand roadmaps and plan for content updates or new training offerings.
• Keep informed of and maintain proficiency with all company products.
• Coordinate logistics for instruction events, including scheduling classes reserving classrooms, travel arrangements and preparing workstations.

Skills

Teaching

Adaptability

Public speaking

Active listening

Communication

• Bachelor's or Graduate's Degree in business, business administration, computer science or railroad engineering or equivalent experience.
• Experience with LMS, Cloud, Cloud computing, computing, and Camtasia processes, software and systems.
• A leader and collaborator with strict attention to detail.
• Comfortable making decisions and suggesting problem solving measures.
• Can run expercies and other mechanisms.
• Prior consulting experience.
• Demonstrated skill at time management.

• Managing distributors and seller and improve the efficiencies in terms of both- retention (% active, D90 retention etc.) and transaction (% transacting, count and amount of transactions from different user cohorts) of newly acquired and existing base
• Designing promotional pricing schemes, subscription packs, communication plans and taking other tactical and strategic steps to increase transactions and engagement on the platform
• Working across departments(i.e. data science, CX, sales, marketing etc.) to deliver a superior experience for distributors and sellers
• Building the needed infrastructure and continuously innovating on ways to reach new and returning users through a variety of communication channels
• Partnering with product teams throughout the organization to leverage and influence existing internal growth and engagement technologies
• Conducting competitive analysis to understand industry trends for how to engage and convert users
• Working closely with product, marketing and data science to identify the right features essential for growth of business and engagement of users
• Measuring and assessing the impact of experiments, their business impact and sharing them with leadership

Desired Candidate Profile

• B.E./ B.Tech and/or MBA
• 7 to 8 years of total experience and 2 to 5 years of experience in handling sales, business development, city operations in an operations intensive role
• People management experience
• A proactive approach to problem solving with high focus on customer empathy    

We are looking for an Android developer interested in building performant mobile apps on Android platforms. You will be responsible for architecting and building the applications, as well as coordinating with the teams responsible for other layers of the product infrastructure.

Requirements

• Build pixel-perfect, buttery smooth UIs Android platform.
• Leverage native APIs for deep integrations with Android platform.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes.
• Maintain code and write automated tests to ensure the product is of the highest quality.

Skills

• Firm grasp of the Kotlin language and its nuances.
• Knowledge of functional or object-oriented programming Ability to write well-documented and clean code.
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like Gradle , Android Studio, IntelliJ and Play console. Understanding of REST APIs, the document request model, and offline storage

Interpersonal Skills

• Self-motivated, team player, action--and-results oriented.
• Well organized, good communication and reporting skills.
• Ability to successfully work under tight project deadlines.

          Experience in Kotlin is mandatory .

• Work directly with enterprise customers to replicate, troubleshoot, and resolve complex technical issues
• Build out a growing technical team distributed across the Asia-Pacific region with core support process and skills
• Work with our developers to identify defects and opportunities for product improvement
• Improve the serviceability of the product by testing new features and developing tools to scale our deployments and auto-support infrastructure
• Define and inspire changes to our product with our development engineering team based on feedback from customers and partner implementations
• Develop and contribute to internal and external knowledge bases
• Provide support on weekdays and also off-hours on an as-needed and scheduled rotational basis
• Be a champion for our customers. Go above and beyond to ensure customers are getting the most out of their investment in the company platform.

You'll need:

• Excellent written and verbal communication skills – you’re able to work with a wide variety of people and collaborate with geographically distributed teams and effectively communicate everything from data points to critical feedback
• Entrepreneurial spirit and are not afraid to take on new challenges
• Customer Obsession – you are passionate about delivering a high-quality support experience and providing customers with the tools they need to succeed. You judge our own success by the success of the team and the happiness of our customers.
• Professional experience troubleshooting at least five of the following: Linux Sysadmin experience, Kubernetes, ansible, Postgres, MongoDB, MySQL, Cassandra, Database Administration, management of distributed systems, network troubleshooting including tcpdump, query performance, performance troubleshooting with tools like perf and strace
• Well recommended candidates will have experience scripting and writing code in Python, Bash, and Java, or have some full-stack web development experience.
• 12+ years in a technical support role required
• Prior experience as a technical lead preferred

• Deeply understand what drives customer purchase decisions, what companies do today to meet those customer needs, and how 3D/AR technology can address current pain points.
• Ideate new formats for interactive 3D/AR commerce that deliver customer delight. 
• Build the engine that powers the next stage of interactive shopping experiences – current on smartphones and future on AR glasses.
• Build cutting-edge products with real-time computer vision, NLP, and other machine learning technologies.
• Ride the massive Augmented Reality wave with the introduction of AR glasses.
• Explore the trillion-dollar global potential of 3D and AR-powered commerce.

What we look for:

• Minimum of 4+ years of software product management experience, preferably in the Product based, e-Commerce, or Retail industry.
• Ability to solve complex problems using first principles thinking and translate these solutions for engineering teams to execute.
• Have solid execution capability and can inspire a team to deliver challenging projects with high-quality delivery. 
• Up to date with the latest developments in AR and AI technologies.
• Preferably with previous experience as a software engineer and moved to a product management role.
• Preferably have experience working on e-commerce product descriptions or brand pages.
• Preferably have experience building and launching deep learning AI (computer vision, NLP, etc) products.
• Someone who loves learning and can step out of your comfort zone to quickly pick up and apply new technologies and concepts.

What’s in it for you? 

• Join a highly energetic and innovative team 
• Be part of the key function of the business transformation 
• Competitive compensation and enjoy a workplace flexibility culture

Good knowledge and experience of working with backend systems; 

designing server-side architecture, including production maintenance experience are must-haves.

At least 1-2 years of experience in any programming languages like Java, Ruby, PHP, Python and Node.js(Node.js preferred).

Understanding of micro-services oriented architecture.

Experience with Databases design (SQL, NoSQL) and analytics

Experience in driving and delivering complex features/software modules from technical design to launch.

Expertise with unit testing & Test Driven Development (TDD)

• Java / Java Script code development using frameworks like Spring, Hibernate , Rest web services,  AWS services.
• · Dev-Ops activities using Maven, Eclipse and other tools
• · Contribute to providing estimates for implementation of new requirements and work diligently towards delivering within the estimates
• · Ensure Quality of the releases by adhering to SDLC best-practices such as, unit tests,continuous integration, system testing
• · Re-use code. Ensure delivered code is modular and extensible
• · Ensure adequate coverage of functional and non-functional requirements in test plans Position Requirements
• · 3-5+ years of hands on experience in Java/J2EE development. Experience with the implementation of a distributed, enterprise JAVA/J2EE solution is strongly preferred
• · Experience in JAVA/J2EE Frameworks such as Spring, hibernate is strongly preferred
• · Experience in SOA and SOA related technologies, solutions and products as well as experience with implementation of REST full web services is preferred
• · Experience with data modelling and experience with relational databases like MySQL, SQL Server or Oracle is desirable
• · Mobile application development experience on Android or iOS is desirable