
JD -
Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)
- Drive Customer Experience Outcomes
- Define and Optimize Customer Lifecycle
- Manage Customer Experience Activities
- Measure the Effectiveness of Customer Experience processes
- Build a World-class Team
- Inspire Customer Success Across Company
Requirements -
- 1-4 years experience in leading customer-facing organizations
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background in E-commerce or Saas industries
- Strong empathy for customers AND passion for revenue and growth
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Enthusiastic and creative personality with the ability to inspire others
- Excellent communication and presentation skills

About Clickpost
About
ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.
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Responsibilities
• Model Development and Optimization: Design, build, and deploy NLP models, including transformer models (e.g., BERT, GPT, T5) and other SOTA architectures, as well as traditional machine learning algorithms (e.g., SVMs, Logistic Regression) for specific applications.
• Data Processing and Feature Engineering: Develop robust pipelines for text preprocessing, feature extraction, and data augmentation for structured and unstructured data.
• Model Fine-Tuning and Transfer Learning:
Fine-tune large language models for specific applications, leveraging transfer learning techniques, domain adaptation, and a mix of deep learning and traditional ML models.
• Performance Optimization: Optimize model performance for scalability and latency, applying techniques such as quantization, ONNX formats etc.
• Research and Innovation: Stay updated with the latest research in NLP, Deep Learning, and Generative AI, applying innovative solutions and techniques (e.g., RAG applications, Prompt engineering, Self-supervised learning).
• Stakeholder Communication: Collaborate with stakeholders to gather requirements, conduct due diligence, and communicate project updates effectively, ensuring alignment between technical solutions and business goals.
• Evaluation and Testing: Establish metrics, benchmarks, and methodologies for model evaluation, including cross-validation, and error analysis, ensuring models meet accuracy, fairness, and reliability standards. • Deployment and Monitoring: Oversee the deployment of NLP models in production, ensuring seamless integration, model monitoring, and retraining processes.

Job Title
Technology Lead – Frontend
Job Responsibilities:
- Collaboratively work with UX team, product managers, back-end engineers and other technical teams to create new, delightful and scalable UI
- Mentor junior members through training and individual support
- Responsible for all front end development on a project
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Identify and troubleshoot UX problems (e.g. responsiveness)
- Conduct layout adjustments based on user feedback
- Adhere to style standards on fonts, colors and images
- Optimize existing user interface designs
- Proactively learn and accordingly apply new technologies, best design practices and usability patterns
The ideal candidate must -
- 5+ years of experience working with React or React-based frameworks
- Proficiency with browser-based debugging and performance testing
- Proficiency in Git and version control
- Considerable experience with a testing framework (Jest/Mocha)
- Familiarity with RESTful APIs and GraphQL
- Knowledge of modern authorization mechanisms, such as JWT Tokens
- Good understanding of common front-end development tools such as Babel, Webpack, NPM, Yarn etc
- Hands-on experience with CSS-in-JS libraries
- Proficient understanding of cross-browser compatibility issues and ways to work around them
- Keen to learn, mentor and willingness to take ownership of work items
- Possess strong communication and self-accountability
Skills
REACT.JS

Roles and Responsibilities :
- To analyze business requirements, prepare design and implementation recommendations and estimate development effort
- Collaborate with cross-functional teams to define, design, and ship new features
- Lead or participate in design reviews, code reviews and architecture evolution discussions
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Skills Required :
- Experienced with front end programming language with React JS.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Thorough understanding of React.js and its core principles.
- Experience with popular React.JS workflows (such as Flux or Redux).
- Knowledge of modern authorization mechanisms, such as JSON Web Token.
- Familiarity with modern front-end build pipelines and tools.
- Familiarity with code versioning tools (such as Git, SVN, ).
- Candidates with Good communication Skills.


Looking for a MEAN / MERN Stack Developer.
Looking for Someone with good experience with below skills.
* Minimum 3+ years of professional experience with any of the below stacks.
* Proven experience as a Frontend Developer (or) Backend Developer (or) Full stack Developer.
* Experience developing desktop and mobile applications.
* Familiarity with common stacks.
* Front-end – ReactJs, HTML/ CSS, JavaScript, Typescript, XML, jQuery.
* Back-end – JavaScript frameworks with Nodejs.
* Full Stack : ReactJs, NodeJs, HTML/ CSS, JavaScript, Typescript, XML, jQuery.


Responsibilities:
- Help design and implement functional requirements
- Build efficient back-end features in Python
- Integrate front-end components into applications
- Manage testing and bug fixes
- Prepare technical documentation
- Collaborate with UX/UI designers to implement design into the code
- Code review
- Implement software enhancements and suggest improvements
What we are looking for:
- Solid experience as Python Developer
- Experience with Python frameworks (e.g. Django, Flask, Bottle)
- Familiarity with Amazon Web Services (AWS) and REST API
- Understanding of databases and SQL
- Attention to detail
- Leadership skills
- Self-starter, able to work independently
Bonus skills:
- Cloud deployment services - Docker, Kubernetes/AWS/Azure/Openshift/GCS etc.
- API deployment / WSGI frameworks - Flask/Django/Bottle/FastAPI etc.
- Basic database operations with Python (CRUD)

- Having around 10+ years of Experience in IT industry in Software Development.
- Having strong Python full stack developer.
- Having work Experience in OpenStack,Ansible, Shellscript, Chef, Puppet, Docker,ELK,OpenTSDB, Kafka, Zookeeper, Grafan
- Having work experience in SDN/NFV
- Having work experience in AWS,AZURE Cloud
- Experience in Python, HTML, CSS
- Having work experience in Open source and Open Flow Controller(SDN).
- Having work experience in Zabbix, Nagiso, OpenNMs Monitoring tool.
- Experience in Aglie methodology.
- Having work experience in Type1&Type2 Hypervisors and KVM.
- Having good knowledge on OOP'S concepts and Django ORM.
- Good Knowledge on MySQL ,Postgresql, HDFS, Timeseries
- Basic Knowledge on Javascript and Jquery.
- Good Knowledge on ONOS,OpenKilda,Mininet.
- Having work experience in SDN/NFV, Orchestration
- Having work experience in Supply Chain Management system.
- Having work experience in MVT/MVC architecture.
- Having good knowledge networks, devices, service modeling and automation in systems.
- Having work experience on API & JSON implementation.
- Good Understanding of Software Development (i.e. SDLC)
- Good team player enthusiastic and quick learner
- Good interpersonal skill, commitment, result oriented with a quest and learn new technologies and understanding challenging tasks
Content Writer's responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types, and proofreading articles before publication.
Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.
Responsibilities
- Research industry-related topics
- Write clear marketing copy to promote our products/services
- Proofread and edit blog posts before publication
- Submit work to the team for input and approval
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Identify customers’ needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, images, and tone)
- Update website content as needed
Technology Development Manager
Location : Bangalore (5 Days WFH)
Education Qualification : B.Tech/M.Tech
(Must have good communication skills)
Skills Required : Java, JEE, Spring Frameworks, REST, Object Oriented Analysis and Design,Microservices Architecture, MySQL, MongoDb, ElasticSearch, Git, Jenkins, Microservices, JSON, Javascript, Node.js, Amazon Web Services or any other cloud
Experience : 8 to 17 years
Role :
- As a Technology Development Manager, be passionate about technology strategy & vision, hands-on solution design, critical analytical thinking and team management
- Responsible for Peer review, design, deployment, production support & mentoring the team
- Be a self-starter based on your experience and be able to deliver world-class capabilities for one of the fastest growing startups in the Global Digital Identity space
- Ability to thrive in a fast-paced, results-oriented, execution-focused environment while handling the day to day operations and having full control over the business technology organization
- Be energised in the fine balance between managing team and being a technologist
- Be comfortable with ambiguity. As with any startup, this role and the company will evolve and pivot and times will show more unknowns than known.
Requirements:
- 8-15 years of progressive technology experience as an engineer, an architect, project manager, and a team leader in cross functional teams
- Results driven! Demonstrated ability to successfully have brought a product to market
- Experience with full-stack software development including newer front-end frameworks
- Java, JEE, Python, Spring Frameworks, REST, Object Oriented Analysis and Design, Microservices Architecture, MySQL, MongoDb, ElasticSearch, Git, Jenkins, Microservices, JSON, Javascript, Node.js, Amazon Web Services all important
- Experience and knowledge in Machine Learning & Computer Vision a plus
- Hands-on product management and software development life-cycle experience (especially Agile methodologies)
- Experience leading teams in the successful delivery of large technology projects
- Demonstrated ability to make good technology trade-off decisions, i.e. managing technical debt
- Drives the CI/CD strategy for the product
- Served as technical lead throughout the full development lifecycle, end-to-end, from scoping, planning, conception, design, implementation and testing to documentation, delivery and maintenance
Competencies:
- Can identify leading indicators for problems that is likely to surface in the future
- Can identify large problem patterns, systemic issues and opportunities for larger re-architecture and redesign
- Can troubleshoot the entire product ecosystem effectively
- Considered as a Guru in a language, its internals and the application of the language in a wider context
- Defines coding standards and design approaches across the organization
- Can independently design multi systems and systems with complex interactions
- Can design generic platforms for a wider usage across teams
- Accountable for all designs in the team
- Deep knowledge, understanding and experience with working of different architectural styles
- Responsible and accountable for NFR aspects of the product
- Responsible for Architecture and Tech stack across the team(s)
- Ability to define (in collaboration with cross functions), plan, deliver and operationalize large releases.
- Create formal mentoring plans and identify mentoring needs for a team
- Contribution to open source projects, open standards
- Flag bearer of
- Freedom and responsibility
- First Principles
- Bias for action
- Earn your badge
- Customer Empathy
- Truth seeking

We provide Onboarding and KYC solution by harnessing the power of AI & Blockchain which helps Banks, NBFCs, Insurance firms, Fintech, AMFs, and other Financial Institutions.
Key Responsibilities -
1. Managing and owning all aspects of Technical development & delivery.
2. Responsible for providing expertise in the software development life
cycle, from concept, architecture, design, implementation, & testing.
3. Leading & mentoring small-sized teams.
4. Responsible for understanding requirements & writing technical
architecture documents from customers.
5. Ensuring the code reviews & development best practices/processes to be
followed.
6. Responsible for planning the end-to-end technical scope of the project &
customer engagement areas including planning sprint & deliveries.
7. Be part of regular client communication.
8. Estimates efforts, identify risks & provide technical support whenever
needed.
Key Skills:-
1. 4+ years of experience in software architecture, SaaS system design &
development.
2. Extensive development experience in Python programming.
3. Strong fundamentals in Object-Oriented Design and Data Structures.
4. Experience in working with the customer directly which includes initial
requirement gathering, day-to-day technical discussions, technical
demos, and project delivery.
5. Experience in developing RESTful Web based Microservices using any framework.
6. Experience with Agile development methodologies is must.
7. Prior experience in leading/mentoring a team is must.
8. Should possess excellent oral, written, problem-solving and analytical
skills.
9. Must be able to succeed with Optimal resource and Minimal supervision.

Responsibilities:
- Thorough understanding of Reconciliation and hands on development experience on Intellimatch 9.2.7 or higher version
- Comprehensive understanding of SDLC in developing new Reconciliations in IntelliMatch. Involvement across all stages of Software Development life cycle (SDLC) including business requirement analysis, data mapping, validate data against requirement, build, unit testing, peer reviews, systems integration and user acceptance testing.
- Analyze & develop Test Strategies, design Test Plans, & generate and execute Test Cases.
- Should be able to perform enhancements, whereby need to analyze existing set-up and understand the requirement by performing proper impact analysis, provide estimate and deliver quality code.
- Independent player should be able to liaise with different team to re-solve/get dependencies on time. Should be able to for-see issue/risk and intimate the same to team lead / project manager.
- Should be able to guide support team.
- Deep knowledge on IntelliMatch Database linkage and functionalities is necessary for timely resolution of user queries.
- Propose improvements related to the development and support activity.
- Develop stored procedures to build reports for the end users using SQL 2016

