
JD -
Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)
- Drive Customer Experience Outcomes
- Define and Optimize Customer Lifecycle
- Manage Customer Experience Activities
- Measure the Effectiveness of Customer Experience processes
- Build a World-class Team
- Inspire Customer Success Across Company
Requirements -
- 1-4 years experience in leading customer-facing organizations
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background in E-commerce or Saas industries
- Strong empathy for customers AND passion for revenue and growth
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Enthusiastic and creative personality with the ability to inspire others
- Excellent communication and presentation skills

About Clickpost
About
ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.
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Qualifications:
- Master’s degree in Business Administration or any Graduate in IT or Computer Science or MCA.
- Minimum of 3 years of experience in business development within the IT services industry.
- Proven track record of achieving sales targets and driving business growth.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and presentation skills.
- Strategic thinker with the ability to execute plans effectively.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities
Key Responsibilities
- Responsible for managing end to end HR processes
- Design & implement recruiting strategies for each Business Unit by understanding the manpower requirements
- Lead and execute Recruitments for campus, Lateral, focusing on direct sourcing majorly
- Plan and execute the Talent Management process inclusive of performance appraisals, Career Development and advancement
- Candidates will be responsible to implement new HR programs and activities
- Plan & execute the employee engagement activities
- Solely responsible for maintaining the payroll & attendance system.
- Responsible for comp & ben, HR policies, other generalist activities or any ad hoc responsibilities.
Ideal candidate should have:
- Should have 3 Years of experience in HR generalist responsibilities with focus on Recruitment and Performance Management.
- Proficient in Excel, Powerpoint with ability to manage MIS and reporting
- Multitasker and able to manage any ad hoc tasks
- Desire to learn and develop.
- Strong organization skills - ability to meet deadlines, prioritize assignments, etc
- Capable of handling high pressure situations & excellent stakeholder management capabilities
Education: BE / B.Tech- EEE/ECE/E&I/ Instrumentation and Control
Experience: 3-6 years in the graduates.
Minimum 3+ years of experience in Industrial Automation applications for manufacturing environment.
Domain knowledge: In areas of Industrial Automation technology tools – PLC/DCS/SCADA/HMI for Manufacturing in one or more of the following verticals: Chemicals, Glass, Construction products, Automotive, Abrasives, ceramics industries.
Requirements:
- To be part of Digital Manufacturing and Industry 4.0 projects across Saint Gobain group of companies
- Design and develop Industrial automation applications for discrete, process and hybrid Manufacturing
- Experience in working with various Automation OEM or systems Integrators- Rockwell/Siemens/Schneider
- Experience in providing the network architecture for connectivity of PLC/DCS/OPC/HMI for software integration
- Experience in Industrial automation tools- feature selection, product evaluation for cost effective solution
- Expertise in Industrial automation - Best Practices, Industry Standards and integration methodologies
- Experience in various SCADA platforms such as - GE Proficy, Wonderware, Siemens Win CC, RA Factory Talk
- Collaborate with multi-functional teams to provide Industrial Automation solutions for Digital Manufacturing
- Part of end to end project of automation right from design to delivery of the project.
We’re seeking a talented developer to help build our platform from the ground up. As a critical member of a dynamic and highly-motivated team, you will take a critical developers role, and will be responsible for designing & coding new functionality from scratch.
Looking for folks with a hacker mindset
- Write “clean” and well-designed & scalable code
- Maniacal about creating flawless & defect-free delivery
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
- Maintain a positive and healthy work environment within the team and have fun while doing it
- Contribute in all phases of the development lifecycle right from requirements through till deployment
Hi
Location: Bangalore
Job Description:
● Min 4+ years of experience in Mobile application development
● Min 2+year Experience in React Native app development
● Firm grasp of the JavaScript and TypeScript language and its nuances, including ES6+ syntax
Follow best practices using Android Guidelines
● Knowledge of functional or object-oriented programming
● Technically strong in React-Redux/Mobx development and deep understanding of core mobile
concepts such as lifecycle, UI, networking, caching, device features, etc
● Experiences with automated testing suites, like Jest or Mocha
● Experience integrating third-party frameworks. Worked with logging and capturing user navigation
and app usage to Analytics and Crashlytics for understanding the most used features by users.
● Knowledge of mobile security and cryptography is an advantage.
● Good working knowledge of tools such as Git, JIRA, Jenkins, or any tools that are similar to
these.
● Experience with agile methodology is preferred
● Good communication skills
● Good knowledge of app telemetry integration & app performance management
● Have published at least 2 React Native apps on Play Store & Appstore
Key Skills:
● Implement robust app architectures and complex user interfaces
● Component Design and coding new features. includes unit tests, debugs, and solves defects
● Component Design/Coding/Unit Testing/Debugging
● Responsible for designing app architecture and integration design to various external systems
(APIs, 3rd Party SDK)
● Follow best practices using React Native Guidelines
● Understand reacting design patterns like HOC, Render Props, and their applications.
● Good understanding of atomic design principles
● Experience with CSS-in-js / styled-components
● Good understanding of Android & iOS working principles, Release process
● Ability to multi-task under pressure and work independently with minimal supervision
● Work on high-performance consumer-facing apps
● Understanding the nature of asynchronous programming and its quirks and workarounds.
● Good understanding of server-side templating languages (such as jade, EJS, and pug).
● Creating database schemas that represent and support business processes.
● Implementing automated testing platforms and unit tests.
● Basic understanding of front-end technologies, such as HTML5, SCSS, and CSS3.
● Ability to make recommendations on UI design and UX best practices.
Should be able to join in 30 days or less.
design/coding/testing and building large scale distributed web sites.
• Experience working with PHP framework (Zend )
• Experience working in a formal web/software development environment
• Experience with LAMP technologies and elastic serach
Good product Background
ESSENTIAL DUTIES AND RESPONSIBILITIES
Actively participate in the exchanging of ideas and information within the department
Participate in rollout of new business system integrations.
Serve as escalation point for system and troubleshooting issues, assist in resolving production issues.
Participate in or lead solution design sessions.
Ability to work effectively under pressure with changing priorities and tight deadlines
Provide technical advice, code reviews and assistance to other programmers.
Write complex integration solutions, optimized data extracts, updates and interfaces.
Interface with functional specialists to ensure solution design and integrity.
Devise sample input data to test accuracy of program.
Observe or runs test of program using sample or actual data, assist in user acceptance training.
Understand and embrace the global IT strategic direction
Adhere to all safety and health rules and regulations associated with this position and as directed by
superior.
Proactively organize verbal and written ideas clearly and use an appropriate business style
Be effective and consistent in providing regular updates to appropriate managers
Communication:
Ask questions; encourage input from team members
Able to work with and participate within a small multicultural professional team.
Provide regular updates to appropriate managers
Confer with reporting manager on complex or unusual situations
Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies
required to fulfill the job, this could include formal or self paced professional development. Participate in
the exchange of ideas and information within the department
Offer new ideas and suggestions for improvement. Identify and implement new practices and
processes that are “best in field”
Requirements:
KNOWLEDGE REQUIREMENTS
Experience in analysis, design, coding, and implementation of enterprise integration solutions.
Experience with webMethods components: Integration Server, Broker, Trading Networks, and SAP
Adapter. webMethods 10.x version preferred.
Experience with RosettaNet PIP’s and standards.
Experience with EDI Standards (ANSI X12) and AS2 protocols
Experience with XML/JSON and webservices (SOAP/REST).
Experience with PL/SQL.
Experience with FlatFile processing & SFTP
General understanding of scalability and high-availability systems.
Excellent communication/documentation skills
Experience in system administration a plus.
Experience with environment upgrading a plus (eg. version 9.X to 10.X)
EDUCATION & EXPERIENCE REQUIREMENTS
B.E./B.Tech/M.Tech/MCA
7 to 8 years experience in a relevant IT position OR equivalent external work experience
WORKING CONDITIONS
Location: Nodia
Travel requirements: Domestic and/or International, up to 10%.
Climate controlled office environment during normal business hours.
Role and Responsibilities
- Build a low latency serving layer that powers DataWeave's Dashboards, Reports, and Analytics functionality
- Build robust RESTful APIs that serve data and insights to DataWeave and other products
- Design user interaction workflows on our products and integrating them with data APIs
- Help stabilize and scale our existing systems. Help design the next generation systems.
- Scale our back end data and analytics pipeline to handle increasingly large amounts of data.
- Work closely with the Head of Products and UX designers to understand the product vision and design philosophy
- Lead/be a part of all major tech decisions. Bring in best practices. Mentor younger team members and interns.
- Constantly think scale, think automation. Measure everything. Optimize proactively.
- Be a tech thought leader. Add passion and vibrance to the team. Push the envelope.
Skills and Requirements
- 8- 15 years of experience building and scaling APIs and web applications.
- Experience building and managing large scale data/analytics systems.
- Have a strong grasp of CS fundamentals and excellent problem solving abilities. Have a good understanding of software design principles and architectural best practices.
- Be passionate about writing code and have experience coding in multiple languages, including at least one scripting language, preferably Python.
- Be able to argue convincingly why feature X of language Y rocks/sucks, or why a certain design decision is right/wrong, and so on.
- Be a self-starter—someone who thrives in fast paced environments with minimal ‘management’.
- Have experience working with multiple storage and indexing technologies such as MySQL, Redis, MongoDB, Cassandra, Elastic.
- Good knowledge (including internals) of messaging systems such as Kafka and RabbitMQ.
- Use the command line like a pro. Be proficient in Git and other essential software development tools.
- Working knowledge of large-scale computational models such as MapReduce and Spark is a bonus.
- Exposure to one or more centralized logging, monitoring, and instrumentation tools, such as Kibana, Graylog, StatsD, Datadog etc.
- Working knowledge of building websites and apps. Good understanding of integration complexities and dependencies.
- Working knowledge linux server administration as well as the AWS ecosystem is desirable.
- It's a huge bonus if you have some personal projects (including open source contributions) that you work on during your spare time. Show off some of your projects you have hosted on GitHub.







