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JD -
Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)
- Drive Customer Experience Outcomes
- Define and Optimize Customer Lifecycle
- Manage Customer Experience Activities
- Measure the Effectiveness of Customer Experience processes
- Build a World-class Team
- Inspire Customer Success Across Company
Requirements -
- 1-4 years experience in leading customer-facing organizations
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background in E-commerce or Saas industries
- Strong empathy for customers AND passion for revenue and growth
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Enthusiastic and creative personality with the ability to inspire others
- Excellent communication and presentation skills
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About Clickpost
About
ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.
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Responsibilities:
- Design and produce high-quality graphics for digital and print materials, including websites, social media, advertisements, brochures, and presentations.
- Collaborate with the marketing and product teams to develop creative concepts and design solutions that align with our brand identity.
- Create and maintain brand guidelines to ensure consistency across all visual communications.
- Develop visually appealing layouts and graphics for email campaigns, landing pages, and other online marketing materials.
- Stay updated with the latest design trends, tools, and technologies to continuously improve design quality.
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Job Description:
Title: Senior Project Manager
Location: Fully-remote
Experience: 4 to 5+ Years
Academics: A bachelor's degree in IT, computer science, business management, or a related field. Any relevant project management related experience.
We are seeking a highly skilled and experienced Senior Project Manager to join our dynamic team. As a Senior Project Manager, you will be responsible for leading and managing projects from inception to successful completion. This is a fully remote position, allowing you to work from anywhere in the world.
Responsibilities:
- Lead and oversee the planning, execution, and delivery of complex projects, ensuring adherence to timelines, budgets, and quality standards.
- Collaborate with cross-functional teams, including developers, designers, and stakeholders, to define project goals, scope, and deliverables.
- Utilize your expertise in React, Node, and AWS to provide technical guidance and ensure the successful implementation of projects.
- Develop and maintain comprehensive project plans, including resource allocation, task assignments, and milestones.
- Identify and mitigate project risks by implementing effective risk management strategies and contingency plans.
- Demonstrate strong leadership skills to inspire and motivate project team members, fostering a collaborative and high-performing work environment.
- Monitor and control project budgets, track expenses, and provide accurate financial reports to stakeholders.
- Make informed decisions under pressure, considering project constraints, business objectives, and stakeholder expectations.
- Effectively communicate project progress, status updates, and issues to stakeholders, ensuring transparency and alignment throughout the project lifecycle.
Requirements:
- Bachelor's degree in IT, computer science, business management, or a related field.
- Minimum of 4 to 5+ years of experience in project management, preferably in the IT industry.
- Strong proficiency in React, Node, and AWS, with a solid understanding of their integration and deployment in project environments.
- Demonstrated experience in managing complex projects, including successful delivery within defined timelines and budgets.
- Excellent business acumen, with the ability to understand and align project objectives with organizational goals.
- Proven leadership skills, with the ability to inspire and guide project teams to achieve desired outcomes.
- Exceptional self-management and team-management skills, ensuring effective collaboration and accountability.
- Ability to effectively monitor and control project budgets, tracking expenses and making data-driven decisions to optimize resource allocation.
- Excellent decision-making skills, even under pressure, considering project constraints, risks, and business priorities.
We offer a competitive salary range of 6-8LPA (lakhs per annum), commensurate with experience and qualifications.
Join our team of talented professionals and play a crucial role in driving the successful delivery of cutting-edge projects. Apply today with your updated resume and showcase your expertise in project management and technical skills.
Job Type: Full-time
Salary: ₹600,000.00 - ₹800,000.00 per year
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
Education:
- Bachelor's (Required)
Experience:
- Project management: 4 years (Required)
Purpose of the Role:
· To create new revenue streams for GTS for their new products from the MNO segment.
· Develop strategies to grow revenues from new wins of Antifraud firewalls, network monetisation and exclusive gateway commitments along with global traffic aggregation.
· Participating & Winning RFPs that GTS is invited to and also proactively identifying MNOs to pitch GTS Antifraud network protection managed services and CPAAS platform products.
Key Deliverables of the role:
· Develop the company’s MNO Sales and engagement strategy.
· Build customer engagement and partner relationships and key strategic destination planning and execution of strategy.
· Candidate must plan his region/territory and evolve strategies to create opportunities and penetrate the GTS new products into the Mobile Operator segment.
· Develop a Key Account Plan to drive strategic ideas to improve wallet share and higher product penetration.
Key Activities of the role:
Ø Identify potential Mobile operators for New Product sales opportunities.
Ø Prepare commercial proposals and sales products presentations for the GTS products.
Ø Deliver the presentations to the senior managers of the operators.
Ø Analyse the regional MNO and assess the new business potential, conceptualize & execute strategies to drive sales, enhance revenue and achieve assigned Annual Operating Plan numbers.
Ø Generate and close opportunities and generate revenue from new products sales.
Ø Research and identify RFPs pertaining to Armour Firewall, Antifraud Network protection and A2P Monetisation, and CPAAS platform and respond to the same. Follow up and close bids into orders.
Ø Deliver annual margintarget booking with significant growth in subsequent years with an emphasis on the development of client relationships and customer delivery.
Ø Drive annual sales plans for GTS new products portfolio by extensive hunting new accounts opportunities.
Ø Represent GTS interest in several telecom Industry forums, associations & conferences in the region.
Key Skills and Attributes in the candidates for the role:
Ø Should have minimum understanding about solution sales cycle and steps involved in sale of Firewall, Antifraud Network protection and A2P Monetisation, and CPAAS platform.
Ø Should be able to generate, drive and close the leads for Firewall, Antifraud Network protection and A2P Monetisation, and CPAAS platform.
Ø Analytical mind capable of analysing the business cases of a potential lead, in specific geographies.
Ø Experience in responding to RFP/RFQ/RFI, and coordinating preparation of techno-commercial proposals and being able to do corporate/product presentations etc.
Ø Should be able to work with CFTCross Functional Teams & manage projects.
Ø Presentations Skills and negotiation Skills
Profile Qualifications and Experience
Ø Should have a strong Sales experience, and a goal & result oriented sales aptitude and attitude
Ø Graduate inSales or Marketing with minimum 8 -10years of experience in Telecom (Messaging or Voice or Roaming)
Ø Good knowledge of A2P and Voice Firewalls brands and anti-fraud policy implementation and the A2P & Voice network protection business.
Ø Should have experience in making. AntifraudNetwork protection & Monetisation proposals
Ø Should understand the business dynamics, trends, systems & process intricacies regarding wholesale Pricing, routing, and product features
Ø May have experience in Messaging Wholesale hubbing for traffic aggregation of voice or messaging
Ø May have worked in some Managed Services units in Telcos covering voice or data products & services
Ø Strong analytic skills and experience with metrics driven decision making.
Ø Should be able to work in a multi-cultural people’s organisation.
Ø Should have a good understanding of the regulations and legal nuances of the messaging and CPAAS business globally.
Ø Strong verbal and written communication skills.
Ø Collaborative and consensus driven approach; strong team player.
Ø Ability to multi-task, prioritize, and deliver.
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JOB SUMMARY
Great Manager Institute® (“Company”) is a global digital platform for personalized development and certification of people managers, having the vision of creating a world where every individual gets the opportunity to work with a Great People Manager.
Our vision is to ensure that everyone gets an opportunity to work with a great people manager. Our mission is to ensure that anyone can be a great people manager who delivers sustained results by building high-trust relationships.
We take pride in saying that our short-term plan is for 1000 years!
We need amazing Software Developers to evolve our solutions into world-class products and become a part of a journey that is setting off a movement on people management. Imagine the impact of creating a product that helps evolve human behavior in a scalable manner.
OUR DNA
- Customer Obsession: We believe in the concept of understanding customers deeply by putting ourselves in their shoes and gather and use relevant data to take decisions.
- Speed: Speed is paramount to become a global start-up.
- Global Outlook: We are creating a product for the world, and it can be possible only if we combine personalized and localized offerings with global outlook.
OUR VALUES
- Be Transparent
- Bring the Best
- Have Faith
- Care
- Respect Individuality
This is a unique opportunity at the high growth start-up. The Technology Head will be a part of the core executive group at the Company.
ROLE DESCRIPTION
- Development of features and modules of Great Manager Certification product
- Engagement in new innovations within the core products and various extensions of the core product
- Solving coding-related problems of the junior software developers in the team
- Mentoring and supporting new techies, helping create a team of rockstar developers
Who will this role report to?
This role will report to the Technology Head of the Company.
Growth Opportunities for You
- This role is a great opportunity for contributing to the growth of a global company
- This is a critical role that will shape the technology roadmap of the Company and gives an opportunity to lead from the front
- Become an entrepreneur. We operate in a highly entrepreneurial culture. Almost all roles at the Company are constructed to operate with an entrepreneurial mindset.
- The role prepares you to become Lead/Head of Technology while establishing your brand value as a rockstar developer
Who Should Apply?
- Candidates with 5+ years overall experience in full-stack software development
- Hands-on MEAN Stack is required
- Strong understanding of latest full-stack technologies and their strengths, shortcomings, and applicability to the Company’s context
- Excellent analytical skills with an attention to detail
- Integrity, with an ability to handle sensitive information
- Drive to build something. The role is not for those seeking comfort, stability and a strict 9-5 schedule. Building market leadership is not an easy path. Motivation and speed are essential qualifying criteria
- 5+ years of experience building real-time and distributed system architecture, from whiteboard to production
- Strong programming skills in Python, Scala and SQL.
- Versatility. Experience across the entire spectrum of data engineering, including:
- Data stores (e.g., AWS RDS, AWS Athena, AWS Aurora, AWS Redshift)
- Data pipeline and workflow orchestration tools (e.g., Azkaban, Airflow)
- Data processing technologies (e.g., Spark, Pentaho)
- Deployment and monitoring large database clusters in public cloud platforms (e.g., Docker, Terraform, Datadog)
- Creating ETL or ELT pipelines that transform and process petabytes of structured and unstructured data in real-time
- Industry experience building and productionizing innovative end-to-end Machine Learning systems is a plus.
Greetings from zealous services!!
We have Immediate requirements for Fresher in BPO Semi Voice Process @ Chennai
Interview Scheduled:
- Walk-in: Monday to Friday (10 AM to 4 PM)
Contact Details:
- Reference Name: PRAVALIKA- HR
Job Description:
- Process : International Semi Voice Process
- Designation: Customer Support Executive
- Qualification : Any graduation (Arts & Science, Engineering) / Diploma / ITI / 12th / Distance Education / Dropout ( 2017- 2021 passed outs only)
- Shift Timings: Night Shift (6.30PM - 4.30AM)
- Salary: 8,500 + Incentives Upto 3000(based on your performance) +Food & Refreshment
- Age limit : 18 - 26 Yrs.
- Work Location: Nungambakkam, Chennai.
Do mention as "PRAVALIKA -HR" on the right top of your resume while coming for the walk in. Also bring a copy of your AADHAAR card xerox copy. Along with educational documents for verification.
Note: Interested candidates can kindly walk in to the below mentioned venue.
Venue:
Zealous Services Pvt.Ltd ,
No:17/7, A Block ground floor
NRCS Towers, Kodambakkam high road
Nungambakkam, Chennai-60034
Landmark: Near to Palmgrove Hotel and News7 Channel
Refer to your Friends too!!! Spot Offer!!! Don't Miss It!!!
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1. Create and design winning PPTs using MS PowerPoint for regional teams in line with
company strategy and objectives for business reasons.
2. Edit and format PPTs to agreed timescales
3. Develop new processes , technologies to enhance efficiency
Candidate Profile:
1. PPT Specialist with strong skills in MS PowerPoint
2. Excellent written & spoken English communication
3. Desirable - Knowledge of Word & Excel, Google Drive, Slides, Docs and Sheets
Must have experience in Knowledge Base and Document & media OOBT portlet.
Must have experience with SQL Server (preferred).
Hands-on experience with JSR 286, OSGI, JAVA, J2EE, Portlet, Hooks, AJAX, Javascript, JQuery, Freemarker, HTML5, CSS3.
Expert in any relational database with SQL Unit testing, State management, git, SVN
The theme, Layout, AUI, Liferay patching, Gradle/Maven, Band, Kaleo workflows, SOAP, and Restful web services.
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Roles & Responsibilities
- You’ll be actively involved with and monitor the development of OS stack and firmware.
- You’ll be architecting and implementing best-in-class ‘real-time’ OS to power mobile phones in the market.
- You’ll be responsible for designing, implementation & maintenance of various embedded components and applications for mobile platforms.
- Communicate often & effectively about the status of new & ongoing development efforts within the company.
- Represent the OS engineering team at high-level meetings.
- Motivate, mentor and lead other team members by rolling up your sleeves and offering technical and project management insights and tips.
- Work closely with the design team to create exciting mobile user experiences as per the modern standard.
- You’ll be continuously keeping an eye on the latest cutting-edge Android technologies and leveraging these in one’s own and the team’s work as necessary.
Desired Candidates Profile:
- Experience in Android and OS firmware-based development for commercial consumer mobile phones.
- Embedded system programming and board bring up.
- System programming & OS internal skills.
- Strong Command over Java, C/C++
- Strong problem-solving skills.
- Strong knowledge of the Android build system.
- Android internal frameworks and device driver development expertise.
- Experience of working with core Android libraries like bionic, stagefright, etc.
- Cares about design & Very strong command of efficient layouts, including optimization for various mobile environments.
- Knowledgeable about caching mechanisms & tools like In-Memory cache.
- Experience of working with version control, bug tracking, continuous integration and other productivity enhancements software like Git, SVN, Bugzilla, Jira, etc.
- Passionate about software development & modern-day Android OS technologies like:
- Latest chipsets, GPUs, etc
- Latest releases from chipset companies like Spreadtrum, Mediatek, Qualcomm
- Android Lollipop
- Phonebloks
- LTE
- The ability to effectively manage technical people (internal & external development resources) and projects.
- Taking responsibility and ownership in the team’s work.
- 1+ years of work experience.
Additional Requirements:
- B.Tech/BS/BE/BS/MS/M.Tech/MS in Electronics or Computer Science from a premier institute in India (IITs, BITS, NITs, etc) or abroad.
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