JD -
Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)
- Drive Customer Experience Outcomes
- Define and Optimize Customer Lifecycle
- Manage Customer Experience Activities
- Measure the Effectiveness of Customer Experience processes
- Build a World-class Team
- Inspire Customer Success Across Company
Requirements -
- 1-4 years experience in leading customer-facing organizations
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background in E-commerce or Saas industries
- Strong empathy for customers AND passion for revenue and growth
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Enthusiastic and creative personality with the ability to inspire others
- Excellent communication and presentation skills
About Clickpost
About
ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.
Connect with the team
Company social profiles
Similar jobs
Software Developers - 4 E level developers
Location – Bangalore
Exp- 3- 8yrs
Diversity- 50% of profiles mandatory
Skills and JD– Java, Microservices, AWS , reactJS
Responsibilities
- Writing high-quality, efficient and reusable design.
- Propose solution to complex problem, simplify business use cases with new and better processes.
- Provide software solutions to solve the business problems.
- Document the design artefacts in UML and key design artefacts.
- Work closely with Solution and Tech Architect to consult and follow the strategic vision and roadmap.
- Able to produce low level design artefact with fine details demonstrating the solution in technical artefacts – UMLs, sequence diagrams, entity modelling, entity relationship, process flows, service interaction, interface and payload.
- Should be able to design robust and reusable modules and building blocks.
- Designs should be scalable and reusable.
- Collaborating with cross-functional teams to align technical solutions with business goals.
- Ensuring that software design and architecture meet scalability, performance, and security requirements.
- Implementing and promoting industry best practices.
- Drive architecture governance process.
- Investigating and resolving complex technical issues.
- Collaborating with product owners to understand project requirements and deliver quality software.
- Staying current with industry trends and emerging technologies.
- Continuously improving skills and staying informed about advancements in software engineering
- Can write good technical documentation or use industry standard tools to generate same.
- Drive a culture to work with a diverse team across organization and locations.
- Can adapt to new tools and technologies, should be able to groom the new talent.
- Can be a good team player and work in a collaborative environment.
- Thrive for excellence and have attitude and aptitude to get the things done
Skills
- Proficiency in one or more of these programming languages
- 1. Dot net core OR
- 2. Java OR
- 3. React OR
- 4. Flutter
- Have worked on distributed architecture and microservices framework.
- Have strong understanding of object-oriented concepts.
- Have exposure to cloud architecture and have basic understanding of deploying applications on AWS.
- Strong analytical and problem-solving skills to tackle complex technical challenges.
- Adherence to best coding practices, clean code principles, and coding standards.
- Skill in conducting thorough and constructive code reviews for peers.
- Proficiency in version control systems like Git for collaborative development.
- Understanding of database systems and proficiency in writing efficient query.
- Knowledge of CI CD pipelines for automated software delivery
- Ability to adapt to new technologies and methodologies as needed.
- Proactive identification and resolution of potential issues before they become critic.
- Proficiency in creating clear and comprehensive technical documentation.
Experience
- Effective communication skills, verbal and written.
- Ability to independently drive change within the team that will improve the overall efficiency and throughput.
- A clear understanding of the business imperatives and how they align with the wider company strategy.
- The ability to build a strong and effective network of relationships that can be exploited to ensure that issues get resolved quicker.
- Commitment to the role with flexibility to ways of working and deliver the project needs as required.
- Focus on driving solutions rather than highlighting problems, working collaboratively across teams.
- Experience in working with technically complex deliveries.
- Experience developing and designing Enterprise Application development Projects from an Engineering perspective.
- Drive innovation and thriving culture for organization.
- Self-starter who can lead the way by setting up prototypes for technical teams to follow.
- Contribute to the definition of the team processes and standards
Qualification
- Possess B. Tech or B.E. degree in Computer Science or related field
- Possess typically above 3 years of previous software engineering or related experience.
- Possess strong skills in delivering agile.
- Essential certifications around key development skills would be added advantage.
- Possess excellent written and oral communication skills.
- Possess skills to handle operations challenges and in life issues.
- Experience in producing event driven microservices and scalable solutions.
- Strong fundamentals in Java / .net / React / Flutter, Microservices, Algorithms & performance tuning.
- Experience with Apache Spark, Hive and Relational Database (Postgres, SQL Server, MySQL, etc.)
- Experience with Cloud technology (AWS, OCI or similar) is desired.
- Proficiency in a development language (Java, .net core, React or Flutter) is desired.
- Strong ANSI SQL proficiency
- Have knowledge of machine learning and artificial intelligence concepts and generative AI tools.
🌟 Join Our Creative Dream Team: Senior Content Alchemist Wanted! 🌟
Company: MarkAge360🏢
Location: Dwarka 🌍
Are you ready to unleash your creative superpowers? We're on the hunt for a Content Alchemist who can turn words into magic. If you've got a passion for crafting compelling stories, casting marketing spells, and making SEO sorcery work, then we want you on our quest for digital greatness! 📜✨🔮
Role Overview:
As our Senior Content Alchemist, your mission is to transform the ordinary into the extraordinary. You will be the architect of content strategies, the weaver of enchanting stories, and the guardian of SEO secrets. Join us in a realm where every word has the power to captivate, and every campaign is a spellbinding journey. 📖✒️🌟
Key Responsibilities:
- Weave content strategies that align with clients' dreams and objectives.
- Conjure captivating and SEO-optimized content for websites, blogs, and social media.
- Craft bewitching marketing spells in the form of whitepapers, case studies, and newsletters.
- Collaborate with a fellowship of marketers to unleash marketing campaigns of legend.
- Maintain content calendars as if they were ancient scrolls, ensuring timely delivery of content treasures.
- Use mystical data insights to refine your spells and enchantments.
- Stay attuned to industry spells and magic to ensure your powers are always at their peak. 🗓️🪄📊
Qualifications:
- 2-6 years of experience in wielding the quill of content and the staff of digital marketing.
- Proven history of crafting content spells that produce real results.
- Mastery of the dark arts of SEO optimization and keyword conjuring.
- Profound knowledge of digital marketing sorcery and best practices.
- Exceptional communication and writing skills - your words shall cast a spell on all who read them.
- The ability to juggle projects with the grace of a circus performer.
- Familiarity with the scrolls of content management and marketing tools (e.g., WordPress, HubSpot, SEMrush).
- A degree in the arcane arts, also known as Marketing, Communications, or related fields. 📚🧙♂️💼
Perks and Benefits:
✨ Be a part of an innovative and forward-thinking team that values your ideas.
✨ Work in a collaborative environment that nurtures your personal and professional growth.
✨ Enjoy a competitive compensation package with performance-based bonuses.
✨ Shape the future of digital marketing while working with industry pioneers.
✨ Salary - Rs 15,000 - Rs 55,000 per month
Please note that this is a Work from Office position in Dwarka, Delhi
Shift Timings: 10:30 am to 7:30 pm, Monday to Friday.
Join us in weaving tales of legend in the digital marketing realm! 🚀🌟🌠
#ContentAlchemist #DigitalMarketingMagic #SEOEnchantment #HiringWizards #JoinOurQuest #WeaveContentSpells
Job Title : API Connect Gateway, IIB & MQ Administrator
Job Location : Bangalore
Shift : 24*7
Only Male candidates are required for this position.
Essential Roles & Responsibilities:
- Experience in creating, installing, managing and supporting the API components of IBM which includes Datapower & API Connect
- Overall responsible for upgradation, fixpacks, configuration, and maintenance of DP, APIC.
- Use the API Dev Portal to manage the lifecycle of APIs across multiple API catalogs
- Maintain security profile of IBM DP, APIC and APC using TLS profiles and other mechanisms to ensure a secure operating environment
- Configurations using CMC – organisations, catalogues, spaces, Authentication, plans etc.,
- Monitor the performance of APIs and address any issues in a timely manner
- Backup and restore of IBM API Connect & APC configuration data
- Perform DR of APC & APIC as per bank requirement
- Documentation of system configurations, processes, procedures and also follow them.
- Strong written and verbal communication and interpersonal skills
- Applying the security/application patches whenever suggested by the IBM
- Coordinating with OEM for resolving the tickets and security points raised by internal security team
- Hands on experience on up-gradating the existing platforms to latest version of IBM products
- Patching activities should be carried out
- Troubleshooting the application and provide the RCA to the respective teams
- Proper Analysis and taking right action at the right time.
- Manages technical rollout, perform PIR and post deliverable support/technical strategy
- User management for developer activities, manage RBAC and privileges for Integration layer
- Provide technical support, guide developers and other stake holders(including/coordinating with IBM Tech Support) in troubleshooting and debugging issues related to API Connect, Datapower, API connect & IIB and MQ.
- Overall responsible for upgradation, fixpacks, configuration, and maintenance of DP, APIC, APC & IIB and MQ
- Use the API Dev Portal to manage the lifecycle of APIs across multiple API catalogs
- Maintain security profile of IBM DP, APIC and APC using TLS profiles and other mechanisms to ensure a secure operating environment
- Manages technical rollout, perform PIR and post deliverable support/technical strategy
- User management for developer activities, manage RBAC and privileges for Integration layer
- Configurations using CMC – organisations, catalogues, spaces, Authentication, plans etc.,
- Monitor the performance of APIs and address any issues in a timely manner
- Backup and restore of IBM APIConnect & APC configuration data
- Perform DR of APC & APIC as per bank requirement
- Documentation of system configurations, processes, procedures and also follow them.
- Strong written and verbal communication and interpersonal skills
- 8+ years of professional experience in Enterprise Application Integration using IBM WebSphere MQ and IBM integration Bus.
- Installation, configuration, upgrading, troubleshooting and system administration of WebSphere MQ and IIB on various platforms like Unix, AIX and Windows platforms.
- Having very good experience in Web Sphere MQ v7.0, v7.5, v8.0, v9.0 and IIB 9.0, v10.0
- and configuring Queue managers.
- Troubleshooting and Managing IBM Web sphere MQ queues, channels, listeners, intercommunications (TCP/IP).
- Enabling Triggering on MQ queues based on the requirement of various interfaces.
- Installation and configuration IBM Web sphere MQ v8.0, v9.0 and IIB v10.0 on Linux and windows servers.
- Performed admin tasks using MQSC scripts and Monitoring the Queue managers.
- Configured and implemented Distributed Queuing on Client/Server architectures.
- Experienced in setting up MQ queue manager Cluster environment like Cluster Distribution and Workload Balance Management environments.
- Create and maintain good technical documentation.
- Knowledge on IBM integration bus to create the Integration nodes, Configuration Manager & Integration servers.
- Good Knowledge in MQ SI commands to Create, Start &Stop of the Broker Objects.
- Good knowledge on Upgradation & Migration process.
- Good knowledge on Bar file deployments through toolkit as well as command mode also.
- Configuring Integration nodes by setting up the database connections like, ODBC/JDBC connections.
- Experience in working with RDBMS like Oracle and SQL Server.
- Working knowledge with Incident tickets and Change requests on day-to-day basis.
- Guided the new team members on the project description.
- MQ Backup & Recovery process.
- to work in different shift timing to support customers.
- 24x7 Production control support and on-call support.
- Good attitude towards corporate environment.
- Good communication skills, Need to participate in client meetings.
- Handle regular day to day IT Infra operations.
- Working on Service Desk tickets.
- Coordinating with IT stake holders to fix the issues.
- Participate in internal/external audits to showcase the IT compliance status.
- Perform the IT related task and update the status higher management on regularly.
- Participating in Day/Weekly status review meetings
- Excellent oral and written communication skills
- Experience in tuning and configurations.
- Ability to obtain and maintain a Minimum Background Investigation (MBI)
- A minimum of 3+ years of overall experience in IT Middleware Domain with proven experience in Middleware Operations.
- Client Meetings, External Audit.
Required Professional and Technical Expertise:
- A minimum of 3+ years of overall experience in IT API Gateway, IIB & MQ with proven experience in Middleware Operations.
Preferred Professional and Technical Expertise:
- BE/ BTech/MCA/Diploma.
About the Company:
Our client is an Entertainment Network that owns 73 frequencies and is an advertising partner for another 3, across 63 cities, making it India's largest private FM radio broadcaster. With the highest listenership across the country and a track record of developing innovative content, it has been expanding and retaining its audiences and advertisers through the years.
KEY RESPONSIBILITIES :
Brand Management
- Custodian of Brand for the State; leads the Agenda of Brand Building
- Creates the Brand Marketing Plan and executes marketing calendar for the main station and supports the cluster stations for their marketing activities.
- Leads the consumer immersion for the Station to ensure there is regular interaction with the youth of the city and regular inputs are provided to Programming on Content.
- Creating Buzz around the Brand to improve Brand Saliency and Imagery scores
- Leads the Digital Initiative for the State and champions the Digital marketing calendar to grow the online presence
- Growing the Listenership Base by developing a Full year Marketing calendar with a focus on specific TG. Driving Market Research analytics and feeding into the Product portfolio to grow listenership
- Working closely with Programming to develop content in terms of Music, Content, Movie tie-ups
- Collaboration with the Local Movie industry and Premium Events in the City
- Leveraging the content and star cast to get the halo effect on the Brand
- Tie-ups: Partnering with One large Non-Movie Event like Beauty and Sports to build Brand Salience
- Support revenue functions (internally) with idea generation, execution of plans and data reports.
Reporting and MIS
- Mining IRS and other research reports to generate insights for both programming and Sales function
Digital
- Tracking Social media, Youtube analytics for station pages to gain insights into content formats that work and give such feedback to the team and ensure compliance.
- Updating station-level pages on the website
- Growing brand online radio listenership through suggestions on data analytics and marketing campaigns
INTERNAL & EXTERNAL STAKEHOLDER MANAGEMENT
- Finance
- Sales
- MA
- FIM
- Corporate Marketing
REQUIREMENTS
- Post Graduate with 5-10yrs of experience in Brand Marketing
- Excellent communication skills
- Team player
- Collaboration
- Must know Kannad/Telugu
Skills Set:
ü Good at communication skills.
ü Excellent Analytical, Problem solving skills.
ü Strong Programming skills in HTML, CSS, JavaScript, Ionic, Cordova, NodeJS.
ü Good exposure to Object oriented programming and MVC coding standards.
ü Excellent knowledge of MySQL/MS SQL Database is required in terms of designing database, SQL queries.
ü Knowledge of optimizing techniques.
We are looking for an ASP.NET MVC developer that will be able to develop new applications and must have experience in financial / Account project development. The main scope of work will include everything from back-end to client-side code, using optimal and efficient technologies, frameworks, and patterns. Your primary responsibilities will be to design and develop these applications. Therefore, it's essential that you are skilled at problem solving, solution design, and high-quality coding
Position: 01
Experience: Developer 2 – 5 Years
Proficiency in C#, Experience in using .NET
1-2 Yrs. Experience in Financial / Account application development is must.
Experience in developing ( ASP.NET MVC | ASP.NET Core MVC ) applications
Experience of HTML, JS, jQuery and CSS
Senior knowledge of ( Entity Framework 6.* ADO.NET )
Proficient knowledge in (MSSQL)
Database design including indexes and data integrity (if RDBMS is required)
Eligibility Criteria:
Min 1-2 years of relevant experience in Financial / Accounts module development is must.
Excellent English communication skills
Ability to work independently and multi-task effectively
Ability to understand the Client's requirement and need to attend the demo's.
Experience in creating project/task related documents
Candidate willing to join immediately or less then 15 Days' notice period and willing to sign an agreement for a minimum 24 Months period from date of joining .
CTC will be based on the Technical knowledge and experiences.
design, functionality, testing and support
• Ability to develop large scale web/database applications
• Ability to work on multiple projects with multiple deadlines
• Ability to communicate clearly with business users and project manager
• Ability to innovate and provide functional applications with intuitive interfaces
• Proven experience with Microsoft .NET technologies including, .Net Core, ASP.NET,
ADO.NET
• Strong in Jquery/javascrpit/CSS/Bootstrap
• Familiarity with architecture styles/APIs (REST, RPC)
• Knowledge of Design/architectural patterns (e.g. MVC)
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills
• Excellent documentation skills for Technical Documentation
• Working knowledge of Entity Framework
• Hands on knowledge of JSON, XML, Web API 2, Entity Frame work
• Hands on Knowledge of PostgreSQL/SQL Server or similar databases
• Working knowledge of Angular JS/ React using .net platform is a plus
• Need to be willing to work in a start-up environment
• Ability to work independently and pickup new skills on the go
TechUnity is looking for a highly motivated and skilled React JS / React Native software developer who is comfortable with both front and back-end programming. Developer will be designing and implementing attractive and intuitive Web-based user interface and developing backend services to support front-end requests. Developer will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.
Other Responsibilities:
- Seeing through a project from conception to finished product
- Designing and coding of frontend web architecture
- Designing user interactions on web pages
- Developing backend server architecture
- Creating specification for servers and databases needed
- Ensuring responsive performance of applications.
- Designing and developing APIs.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages
- Good problem-solving skills.
- Excellent verbal communication skills
Simultaneously develop app and target for both Android and iOS using third party SDKs and APIs
Required – React Native, Firebase Integration, Third Party SDK integrations