
Job Title: Customer Support Consultant
Experience: 2–4 Years
Location Preference: Delhi NCR (Preferred)
Industry: IT / Tech
About the Role:
We are looking for a proactive and customer-focused Customer Support Consultant to join our Customer Success team. The ideal candidate will have 2–4 years of experience in a customer-facing support role within the IT or tech sector.
Key Responsibilities:
- Handle client queries and provide prompt resolutions via email, chat, or calls.
- Troubleshoot basic product or service-related issues.
- Maintain accurate records of customer interactions.
- Collaborate with internal teams to ensure seamless customer experience.
- Provide feedback for process and product improvements.
Requirements:
- 2–4 years of experience in customer support, preferably in the IT sector.
- Excellent communication and interpersonal skills.
- Strong problem-solving attitude and ability to multitask.
- Preference will be given to candidates from Delhi NCR.

Similar jobs
Responsibilities: Design Development:
· Lead the design development process, ensuring that concepts align with client preferences, project goals, and industry standards.
· Develop comprehensive interior design schemes, including space planning, color schemes, and material selections.
Drawings and Documentation:
· Create detailed interior drawings, plans, and elevations using industry-standard software.
· Collaborate with architects and other design professionals to integrate interior design elements seamlessly into overall project documentation.
Vendor Coordination:
· Establish and maintain relationships with vendors, suppliers, and manufacturers.
· Coordinate with vendors to source and procure materials, furniture, and fixtures that meet project specifications and budget constraints.
Shop Drawings and Specifications
· Review and approve shop drawings to ensure they comply with design intent and project requirements.
• Develop and communicate detailed specifications for construction and installation processes.
Quotes and Budget Management:
· Prepare accurate and detailed project cost estimates and quotes.
· Work closely with the project management team to monitor and manage project budgets effectively
FF&E Selection:
· Lead the selection of furniture, fixtures, and equipment based on design concepts, client preferences, and project requirements.
· Stay updated on industry trends and product innovations to enhance design offerings
Qualifications:
· Bachelor's degree in Interior Design or a related field.
· 1 to 4 years of proven experience in interior design with a focus on commercial or residential projects.
· Proficient in AutoCAD, Adobe Creative Suite, and other relevant design software
· Strong knowledge of materials, finishes, and furniture procurement.
· Excellent communication and interpersonal skills.
· Ability to lead and collaborate within aa team environment.
· Project management skills, including the ability to manage timelines and budgets effectively.
- Lead design initiatives end to end to help us build a delightful & intuitive user experience for our online world.
- Work closely with the founders, PMs, engineers, learning designers & content creators to conceptualize & realize our product vision.
- Get your hands dirty via prototypes, mock-ups, and wireframes.
- Continuously solicit feedback from users & ingrain that in our design process.
- Help create our organization’s design language & drive adoption across teams.
- Grow our team of designers & evangelize our mission to the design community over time!
Must Haves:
- At least 4 years of experience in digital product
design and/or service design.
- Ability to clearly communicate concepts and designs
through sketches, wireframes, high fidelity comps,
and prototypes.
- Ability to work well cross-functionally. This role will
work closely with product, brand and experiences
teams and it’s crucial to effectively foster good
relationships.
- End to end journey thinking: It’s essential to step out
of the details to understand the holistic journey of our
users.
- First principles thinker since we’ll be chartering new
waters in the field of education globally
- Exceptional attention to detail & obsession to
constantly improve design quality
- Have cross-platform design experiences (iOS,
Android, Web, H5 etc.)
Awesome to have:
- 2 years of experience leading a team
of of UI/UX designers
- Experience working on social or
consumer facing products
- Zero to one experiences building
products from concept to launch
- Ability to holistically combine online
and offline experiences
- Diverse graphic capabilities (basic
illustration & motion skills)

We are looking for:
• 2+ years of expertise in software development with one or more of the general programming languages (e.g., Python, Java, C/C++, Go). Experience in Python and Django is recommended.
• Deep understanding of how to build an application with optimized RESTful APIs.
• Knowledge of a web framework like Django or similar with ORM or multi-tier, multi-DB-based data-heavy web application development will help your profile stand out.
• Knowledge of Gen AI tools and technologies is a plus.
• Sound knowledge of SQL queries & DB like PostgreSQL(must) or MySQL. Working knowledge of NoSQL DBs (Elasticsearch, Mongo, Redis, etc.) is a plus.
• Knowledge of graph DB like Neo4j or AWS Neptune adds extra credits to your profile.
• Knowing queue-based messaging frameworks like Celery, RQ, Kafka, etc., and distributed system understanding will be advantageous.
• Understands a programming language's limitations to exploit the language behavior to the fullest potential.
• Understanding of accessibility and security compliances
• Ability to communicate complex technical concepts to both technical and non- technical audiences with ease
• Diversity in skills like version control tools, CI/CD, cloud basics, good debugging skills, and test-driven development will help your profile stand out.


Relevant Experience:
• 3-5 years
Required Skills
• In-depth experience with Python and OO concepts
• Experience with using NumPy, Pandas, or similar AI/ML libraries
• Deep understanding of multi-process architecture and threading limitations of Python
• Expert knowledge of Python and related frameworks including Django and Flask.
• Experience in Machine Learning and Artificial Intelligence
• Good understanding of relational data modeling concepts and comfortable with SQL
• databases.
• Good understanding of AWS / Azure cloud
• Nice to have
• Experience / Exposure in Chat BOT or Voice BOT
• Experience in Lambda Function OR Azure Functions
• Exposure to Financial Domain
Additional Skillsets Desired:
• Ability to work with clients and key stakeholders to ensure requirements are met
• Strong problem-solving and debugging skills
• Passion to work in a start-up environment and readiness to dabble with challenging
• Ability to work in both a solo and team environment
• Proven ability to communicate technical information coherently, both verbally and into internal team and external customers, maintaining a customer focused
Dear All Automotive professionals, Global Tech Infosolutions currently hiring for multiple positions.
We are looking for a professional Embedded Developer for Pune/Bangalore to execute a complete embedded software development lifecycle.
Requirement:
Must have 2 to 5 years of experience in the Automotive domain.
Bachelor's degree in Electronics Engineering or computer science.
Experience in writing software for embedded controllers 16/32-bit MCUs like Freescale, and Renesas (RL78/ RH850x).
Must have programming experience in Embedded C (i.e., experience in multi-threading, understanding of variable scopes, pointer operations and following general coding guidelines
Designing and implementing software for embedded devices and systems
Designing, developing, coding, testing, and debugging system software
Working experience on Communication Protocols like CAN 2.0, CAN FD,
Understanding of J1939, UDS, BLE.
Working experience on low-level device drivers like UART, I2C, SPI, CAN
Skills:
Knowledge of Key Peripherals: USB Ethernet Bluetooth, PCIe, CAN, SPI, I2C & UART TIMERS
CAN, Microcontroller Microprocessor
Team player
Able to articulate issues/fix and participate in discussions
#Apply now
Location- Pune (on-site)
#automotivejobs #automotivecareer #GThiring #Punejobs #bangalorejobs #embeddeddevelopers
ABOUT US. (https://www.ashnik.com/" target="_blank">https://www.ashnik.com/)
Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
As a team culture, Ashnik is a family for its team members. Each member brings in different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver best solutions to our customers using open source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create vibrant environment for growth and excellence.
THE POSITION
Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.
QUALIFICATION AND EXPERIENCE
- Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
- Experience of working in a production support environment
- Engineering or Equivalent degree
- Passion for open-source technologies is desired
ADDITIONAL SKILLS
- Install & Configure PostgreSQL, Enterprise DB
- Technical capabilities PostgreSQL 9.x, 10.x, 11.x
- Server tuning
- Troubleshooting of Database issues
- Linux Shell Scripting
- Install, Configure and maintain Fail Over mechanism
- Backup - Restoration, Point in time database recovery
- A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
RESPONSIBILITIES
- Monitoring database performance
- Optimizing Queries and handle escalations
- Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
- Implement security features
- DR implementation and switch over
LOCATION: Pune
Experience: 2 yrs plus
An awesome SDET with 2 years of experience with testing scalable distributed systems,
exceedingly comfortable with writing code in JS.CHAI+MOCHA / JEST
Experience with test automation suites and have implemented an automated test using
selenium.
Experience with functional and load testing for RESTful APIs.
Comfortable digging/investigating the architecture of systems looking for potential problems
and/or experience with bug tracking tools.
Problem solver who is not limited/hindered by programming languages. Open to learning new
technologies to expand personal impact.
Bonus Qualifications:
Experience with testing real time applications like chatbots, games etc.
Experience with WebRTC.
Prior experience at a small startup.

Kamatan is disrupting the decades-old existing supply chain from farmers to businesses that consist of many middlemen and is mired with many inefficiencies on both demand and supply side. Kamatan has endeavored to solve this problem by building an efficient supply chain that eliminates middlemen, reduces wastage, and passes on the gains on either side of the supply chain.
In the last 2+ years, Kamatan has sourced from 34 locations across 8 states of India and delivered to 48 locations across 14 states, underscoring the strength of its nationwide network.
Kamatan was founded by IIT and IIM graduates with more than 16+ yrs of industry experience each at companies like Redbus, Myntra, TaxiForSure, and Hindustan Lever. Headed by an ex-IAS officer with 35 years of service, the team is passionate about delivering an awesome experience to customers by leveraging technology as the key differentiator.
Kamatan is a Series-B funded startup backed by Elevar Equity, Global Innovation Fund (UK), and Samunnati Agro Solutions. Kamatan was covered by Economic Times, Business Standard, and CIO Insider. It was listed as a Top 100 Startups to watch in 2020.
**THE TEAM**
Kamatan is expanding the initial team, to further build the technology platform.
The platform consists of multiple subsystems built for different stakeholders in the ecosystem: Farmers, FPOs, Suppliers. Scalable distributed server infra is built on LAMP and MEAN stack using Service Oriented Architecture (SOA) principles, to support the performance and scalability needs of a fast-growing business.
If you're excited to solve problems like commodity price forecasting, unstructured data management, demand and supply prediction algorithms using cutting-edge technology, this is the place you should be at!
We're looking for passionate and highly motivated individuals who are open to learning and innovation and those who want to make a difference by solving real-world problems of 'Bharat', rural India.
**JOB ROLE AND RESPONSIBILITIES**
● Prepare test data by using XML/Excel
● Perform in Functional Testing, Regression Testing and Ad - Hoc Testing
● Identify, confirm, report, and manage defects through resolution.
JOB REQUIREMENTS
● Min 2 Yrs. of Experience in the Software Testing:
● Strong knowledge of Postman or alike tools and web developer tools is a must.
● Excellent in test case design, writing test cases, and execution
● Experience in manual testing and system analysis
● Good understanding of Defect Reporting, Sanity, Regression, Integration System Testing
● Good hands-on testing concepts, testing life cycle and bug life cycle


