Headout is evolving the way people discover the world by connecting them with exceptional experiences at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network and world-class operations to solve a huge basic human problem: how do we have a good time? What you'll do: Manage a team of Associates focused on Community Engagement & Customer Success Manage team KPIs and oversee multiple channels of communication with our customers Build workflow processes and engagement guidelines for the team Collaborate with Operations and Product teams to continuously improve our Customer experience Improve training and quality control to ensure a consistent high-quality experience across all channels and customer touchpoints Who you are: Customer centric: Obsessed with customer experience and genuinely empathise with our users Communication: Excellent written and oral communication skills Process-oriented: You love the idea of interworking systems and structured processes. Familiar with various SaaS tools. Time management: You have excellent time management and prioritization skills and can handle multiple tasks with ease. Problem-solver: You are able to solve problems quickly and effectively. 5+ years experience with 3+ years of experience managing a team in a customer success or community management role.
Minimum 5+ years of experience as a manager and overall 10+ years of industry experience in a variety of contexts, during which you've built scalable, robust, and fault-tolerant systems. You have a solid knowledge of the whole web stack: front-end, back-end, databases, cache layer, HTTP protocol, TCP/IP, Linux, CPU architecture, etc. You are comfortable jamming on complex architecture and design principles with senior engineers. Bias for action. You believe that speed and quality aren't mutually exclusive. You've shown good judgement about shipping as fast as possible while still making sure that products are built in a sustainable, responsible way. Mentorship/ Guidance. You know that the most important part of your job is setting the team up for success. Through mentoring, teaching, and reviewing, you help other engineers make sound architectural decisions, improve their code quality, and get out of their comfort zone. Commitment. You care tremendously about keeping the Uber experience consistent for users and strive to make any issues invisible to riders. You hold yourself personally accountable, jumping in and taking ownership of problems that might not even be in your team's scope. Hiring know-how. You're a thoughtful interviewer who constantly raises the bar for excellence. You believe that what seems amazing one day becomes the norm the next day, and that each new hire should significantly improve the team. Design and business vision. You help your team understand requirements beyond the written word and you thrive in an environment where you can uncover subtle details.. Even in the absence of a PM or a designer, you show great attention to the design and product aspect of anything your team ships.
Job Description – Team Manager Field Sales, Toppr.com COMPANY Toppr is India’s best learning app that provides personalized learning for students studying for boards, Olympiads and various engineering and medical competitive exams. Toppr enables students to study comprehensively and perform at their best in CBSE, ICSE, State Boards along with JEE, NEET and other competitive exams. Toppr was founded in 2013 and is backed by Saif Partners, Helion Ventures and Fidelity Growth Partners (Eight Road Ventures). Based out of Mumbai, Toppr currently caters to 20L+ registered students in classes 5-12, who are taking advantage of its deep-structured content and powerful adaptive algorithms. Toppr has experienced phenomenal top line growth (400% over the last year) at a significant contribution margin, making it one of the few sustainable start-ups in the Indian ecosystem. The company has sales offices in 15 cities from where students can get access to further counselling assistance. The aim is to double the city presence by the end of 2017. ROLE We are looking Team Manager – Field Sales with the following qualities: • Dynamic Professional in Leading & Driving the Sales Team, setting up Revenue Targets in line with Organisational Goals. Motivating & Mentoring team to achieve & Exceed Individual & Team Targets. Design & Develop Business Models. • Ability to forge alliances quickly. KEY RESPONSIBILITIES: • Provide team with a vision and objectives and manage key performance indicators • Set the monthly ,weekly, daily Targets for the team and ensure that the targets are achieved • Maintain the sales report of the Team • Needs to own hiring and firing and deliverables of at least 10 people for TL role • Practically Driving Team to work in the bracket from 11.00 AM – 12.00 Late Night QUALIFICATIONS: Must Have: • Able to Manage Team of 15 – 20 Sales Exec. Conducting weekly reviews for Performance & Training. Identifying the areas of Improvements & KPI’s • Involved in lot of calling on phone for negotiation and objection handling • Good communication skill – Voice Modulation, Clear Pronunciation • Experience in to Data Analysis. • Experience of at least 4- 5 yrs in to Field Sales in B2C Segment Preferred candidate who have sold services (like insurance, vacation plans, matrimony) or people who have sold product cost between 5k - 100k • Excel or Google sheet expertise is a must. Good to Have: • Experience with sales/operations function into Field Sales in B2C – Educational Domain preferred.
1 to 4 years experience in lead generation/inside sales in a B2B environment Excellent communication – both written and verbal Must be a Graduate with no year gap Should have experience in prospecting / calling in International Market (US/Europe/Australia) Experience of using Microsoft tools(doc, excel, ppt, outlook, etc.,) Should be well versed working in different time zone. Highly Ambitious, energetic and organized in their work Self-motivated with never give up attitude Career Path After proving your success as a BDE – Inside Sales, you can grow into roles: Business Development Manager (managing a large team of several BDEs, both callers and Account research)
Buddy4Study is India's largest Scholarship Platform with a team of 65 people. We are looking for a HR manager as a core member who can help us to recruit the best people as our team member. Must be an excellent communicator and be able to propagate our company vision to the potential candidates effectively. Team bonding activities, Policies adherence are other important activities.
We are seeking ambitious, talented Head of Digital Marketing who thrive in a challenging, agile, high octane, culturally diverse and fun-loving environment. One who is highly motivated, creative individual with experience and a passion for developing strategies with current and future marketing goals of the organisation. The opportunity will allow the individual to learn and experience new things, build skills and enhance network that are normally impossible in a corporate environment and be on a trajectory to exponential personal and professional growth! The individual will work directly with the founder and CEO on the strategies for the digital campaigns on the mobile app, website and social media platforms. Job Description Develop, execute and manage all aspects of the company’s marketing strategy across the following channels: Search, Social, Display & Remarketing Create and manage campaigns in Google AdWords, Facebook, etc Monitor and analyze cross-channel conversion data in order to optimize the media mix and identify new growth opportunities Identify high value customer segments and tailor online marketing content to attract and retain these customers while maximizing LTV Analyze campaign and mobile app performance to identify opportunities for growth Establish and monitor metrics to track campaign performance, targets and goals, including providing detailed ROI analysis and forecasting Manage, mentor and develop a team of marketing professionals to help meet strategic growth objectives Write and test strong ad copy Foster a culture of continuous improvement by developing and implementing a framework for testing Skills required 3+ years of digital marketing experience (required) Substantial experience working with performance marketing metrics (CPM, CPI, CPA, CPC & LTV) Proven record managing a monthly app installs SEM budget & Facebook budget of over $10k+, focused on customer acquisition and retention Strong analytical background, with extensive experience in synthesizing data into actionable results Passion for online marketing and search in particular Strong leadership, interpersonal, and creative thinking capabilities Organized and detail oriented with excellent written and oral communication skills Keep up with the ever-evolving digital landscape and continually look for new
Responsibilities Interact proactively with client to understand client requirements Understand requirements and analyze the business processes Identify business processes that need to be re-engineered or newly implemented Lay out system workflows related to client requirements Suggest solutions and bring innovations to current processes Research and identify industry trends applicable to the software product Wireframe designing and creation Effectively communicate client requirements to stakeholders development and testing team Skills And Qualifications 1-3 years of experience in the industry as Business Analyst Experience In Client Interaction Experience In Requirement Collection, Management, Communication and Analysis Good Knowledge About SDLC Effective Communication Skills in Written, Verbal and Presentation Form. Passion For Product and Innovation Empathy Towards Customers and Their Needs Leadership Skills
We are seeking an enthusiastic sales professional with very strong communication skills to be a key member of our sales & marketing team. The role is a senior position reporting to and working closely with the two co-founders of the Company to achieve Namaste Credit’s key strategic objectives. We are planning to grow the team meaningfully over the coming year, which will result in significant growth potential for this role. Key responsibilities of the role include: 1. Build strong relationships with key partners 2. Constantly develop direct sales strategies to reach out to SMEs in your region 3. Initiate and execute new campaign ideas & incentives programs to ensure growth of channel programs 4. Implement programs that will further engage existing channel partners, including awareness & retention 5. Proactively seek feedback, respond to inquiries and resolve concerns of our channel partners and clients 6. Develop and implement sales strategies to build Namaste Credit’s number and depth of channel partners 7. Monitor channel activity, analyze performance, identify areas of improvement, & recommend ways to increase affiliate-generated revenues 8. Work closely with all product & technology team members to ensure proper prioritization, efficient feedback loops & smooth partner engagement
At least 4-5 years of experience in MNCs. This role requires coordination with other companies and finding out their job requirements. Once the requirements are in place, then organize job drives and place the Barclays trained students in other companies. Excellent communication is required as she/he will has to speak with TA heads of other companies. Ability to organize job drives across India.
Hi, This is Rinky from Global Talent Track, we are looking for soft skill trainer for our Pune office. exp- 2 yrs+ Roles & Responsibility 1. Establish and define the structure of the learning context. 2. Observe and track learning progress of students. 3. Support and guide students by training them to acquire effective communication skills 4. To conduct Train the Trainer sessions 5. To understand the curriculum to be delivered 6. To develop content as and when required 7. To get calibrated for the course to be delivered. 8. To take class attendance. 9. To conduct training as per session plan. 10. To send attendance and day-end report to Training Manager 11. Conduct regular assessment (pre-test, midsession test and post-test) and keep track of 12. To provide feedback to students based on their performance in class and assessments. 13. To provide feedback to Training Manager on content and assessment question papers as required. 14. To get sign off from students on their performance sheets and module completion checklist and submits the same to Training Manager. If you are interested, please send me your profile on email@example.com or call me on 8446116188
Expertise in Web and Mobile Product Development and Team leading ability. Alumnus from Premier Institute.
Roles and Responsibility - Tracking and monitoring DG attendance aligned to him - Track delivery per DG and ensure strong follow-up - Ensure execution of Operational plan and strategy - Report DG grievance to Operations Head + HR team - Report DG grievance to Operations Head + HR team - Build rapport and relationship with DG's to ensure high performance output - Maintain relevant report for MIS purpose as assigned individually - Give inputs and suggestions to improve daily operational efficiency
A Software Development Lead at Optymyze typically reports to Software Development Manager and will be responsible for multiple project teams involved in developing and maintaining a group of modules and products belonging to Optymyze’s applications.