PRODUCT MANAGER

About The Company

In the ideal digital economy, the retail segment operates via a fully functional fintech mechanism, eliminating transactional delays, empowering MSME businesses to enable automated payments, and creating a hyperlocal digital financial system. 

Paywize is the one-step solution towards achieving this goal. We provide a fully integrated fintech software deck for retail stores in Tier I, II, III, and rural areas, further enabling them to become fintech service providers within their geographies. If India has to go truly digital, addressing the needs of MSME retailers is crucial and Paywize understands it!

About the Job

We are looking for a 2-year experienced UX/UI Designer to join our fintech team and contribute to creating exceptional designs for our digital products. The ideal candidate must be skilled in developing user interface applications with a pixel-perfect aesthetic, adhering to existing design systems while crafting new design systems for upcoming projects. A strong background in research and analysis is essential, as you will be expected to explore innovative approaches and solutions that enhance the user experience for our clients. 

Requirements

• Minimum of 2 years in UI/UX design, with a strong portfolio showcasing relevant projects.
• Proficiency in design software such as Figma, Adobe XD, Sketch, and InVision.
• Must be adept at the following: Theme designing, Colour Palette knowledge, Pitch Ideation, Typography, Layouting, Unique Concept Creation, UX Research, User Flows, Information Architecture, Imagery, UX Audit, and prototype.
• Proficient in Adobe Creative Suite (specifically Illustrator, InDesign and Photoshop)
• Strong understanding of user-centered design principles and methodologies.
• Ability to analyze user data and feedback to inform design decisions.
• Excellent communication skills for collaborating with cross-functional teams.
• Good understanding of brand visual language

Responsibilities

• Work on the entire UI/UX design process from concept to final product, ensuring high-quality outcomes.
• Develop wireframes, mockups, and prototypes that effectively communicate design ideas and user flows.
• Work closely with product managers, developers, and other stakeholders to align on project goals and deliverables.
• Maintain design consistency across all platforms by adhering to established style guides and best practices.
• Optimize existing user interface designs.
• Develop technical and business requirements and always strive to deliver intuitive and user-centered solutions.
• Combine creativity with an awareness of the design elements.

Interested candidates please share your details in the below link

It is an all-in-one e-commerce logistics platform using modern software to provide

fast and affordable fulfillment. Brands of all sizes use our full-service solution to

store inventory at warehouses near their customers and ship orders with the company carrier

network to improve transit times and shipping costs. Our deep integration with sales

channels enables brands to earn prime-like badges to accelerate their sales.

We are looking forward to onboard a committed Technical Writer who is motivated enough

to combine his analytical, communication and managerial skills in order to administer our

support and customers in the best possible manner.

Managing a team of support agents, providing training, monitoring, and mentoring as needed.

Developing and implementing policies and procedures related to support operations.

Collaborating with other members of different departments to identify and resolve escalated

issues.

Ensuring that support agents have the necessary tools and resources to do their jobs effectively.

Maintaining and reporting on key performance indicators (KPIs) related to support operations.

Developing and delivering training programs to improve the skills of the support team.

Continuously review and analyze business processes to identify areas of improvement and

develop strategies to enhance support performance.

Identifying and implementing process improvements to increase efficiency and customer

satisfaction.

Identifying and documenting business processes

Writing documents like help articles, SOPs, and other materials that explain complex technical

concepts in an easy-to-understand way.

Work with the subject matter experts to gather information about the products or processes

that they are documenting.

Editing and revising documents that have already been written by other team members or

subject matter experts to ensure accuracy and consistency.

Work closely with other teams to gather information, review documentation, and ensure that

the documentation meets the needs of the audience.

Managing the entire documentation process, from planning and research to writing and

publishing.

Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.

Very good verbal and written communication

Good knowledge of grammar and sentence formation

Engineering background shall be preferred

Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related

operations would be a plus point

It is an amalgamation of enthusiastic and genius people working on a remarkable

concept, making headway in this industry. It would not only provide you a scope for

professional and personal growth but would also provide you a lot of avenues to experiment

with and expertise in your skills.

Responsibilities

• Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo

• Binding of UI elements to JavaScript object models

• Creating RESTful services with Node.js

• Architect scalable web architectures

• Work in a cross-functional team to deliver a complete user experience

• Create Unit and Integration tests to ensure the quality of code

• Be responsive to change requests and feature requests

• Write code that is cross-platform and cross-device compatible

• Ability to wear many hats and learn new technologies quickly

• Develop detailed technical analysis and design specifications based on user stories.
• Collaborate heavily with fellow developers, designers, and analysts to solve problems.
• End-to-End Design and Development of cloud applications utilizing Service Fabric / Web API
• Develop complete front-end stack of projects using HTML/CSS and TypeScript with Angular.
• Integrate front-end UI with back-end services.
• Debug cross-browser compatibility issues.
• Ensure responsive implementation.

Critical Competencies / Leadership Anchors

• Builds strong commitment and promotes open dialogue.
• Defines success in terms of the entire team.
• Is action-oriented and has a strong sense of urgency.
• Uses logic and rigorous problem-solving skills to resolve difficult problems and drive effective solutions.
• Relentlessly customer-focused and dedicated to exceeding expectations of internal and external customers.
• Drives innovation to bring creative ideas to market.

Requirements

• Bachelor’s degree in computer science, engineering, or equivalent.
• 4+ years of experience developing dynamic, highly interactive user interfaces for the web.
• 4+ years of proven development experience using .NET/C# with a focus on Web API cloud applications
• 4 years experience with RESTful Web API and JSON
• Strong hands-on development with Single Page Applications with at least one year of experience focused on Angular Development
• Disciplined approach to testing and quality assurance.
• Experience with Git, Redux, Typescript, and Angular Material.
• Demonstrated ability to produce technical design documentation for assigned features and user stories.
• Strong drive to learn and produce beautiful code