PRODUCT MANAGER

Market & Customer Intelligence

• Market Analysis: Conduct continuous research on the competitive landscape, market trends, and industry developments to identify opportunities and challenges.
• Customer Insights: Deeply understand target personas, their pain points, and how they use the product. Gather and synthesize qualitative and quantitative feedback from customers, sales, and support teams.
• Pricing Strategy: Collaborate with Product and Finance teams on pricing and packaging strategies based on market value and competitive analysis.

2. Positioning & Messaging

• Develop clear, differentiated, and compelling product positioning and messaging that resonates with target audiences and highlights unique value propositions.
• Create and maintain core messaging documentation (e.g., messaging matrices, key benefits, and use cases) for all product lines.

3. Product Launch & GTM Strategy

• Lead the planning and execution of comprehensive Go-to-Market strategies for new features and major product releases.
• Coordinate across departments (Sales, PR, Demand Generation) to ensure all teams are aligned on the launch plan, target audience, and messaging.
• Define the ideal customer journey and map marketing tactics to drive adoption and usage.

4. Sales Enablement & Content

• Create essential sales enablement tools and materials, including pitch decks, battle cards, competitive analysis guides, and demo scripts, to equip the Sales team for success.
• Develop customer-facing marketing content, such as website copy, landing pages, case studies, product videos, webinars, and technical blog posts, aligned with the messaging and SEO strategy.
• Train Sales, Support, and Marketing teams on new product features, value propositions, and successful objection handling.

5. Performance Monitoring

• Measure and analyze the effectiveness of marketing programs and product launches (e.g., adoption rates, conversion rates, and revenue impact).
• Use data to iterate on messaging, targeting, and GTM strategy for continuous improvement.

Required Qualifications

• Experience: 3-5 years of experience in Product Marketing, preferably for a SaaS, software, or technology company.
• GTM Expertise: Proven experience defining and executing successful Go-to-Market strategies and product launches.
• Content & Storytelling: Exceptional writing, communication, and presentation skills with a demonstrated ability to translate complex technical concepts into clear, engaging marketing stories.
• Technical Familiarity: Comfort with technology and the ability to work closely with Product Management and Engineering teams.
• Tools: Familiarity with CRM (e.g., Salesforce), Marketing Automation (e.g., HubSpot, Marketo), and Web Analytics tools (e.g., Google Analytics).
• Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.

Job Title: Customer Success Associate

Work Mode: Work From Office

Location: Gurugram, Haryana

Job Description:

We are hiring Customer Success Associates. The role involves handling customer queries efficiently and providing accurate information while ensuring a positive customer experience.

Key Responsibilities:

• Handle inbound/outbound customer queries professionally
• Provide timely and effective resolutions to customer concerns
• Maintain clear and accurate communication with customers

Eligibility Criteria:

• Qualification: Graduation mandatory
• Skills: Excellent verbal and written communication skills in English and Hindi

Shift & Working Days:

• 24/7 Rotational Shifts
• 6 Days working, 1 Weekly Off

Immediate Joiners Preferred. Notice Period - Immediate to 30 Days

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are seeking a Senior/Architect ServiceNow Developer to join our team. In this role, you will take ownership of ServiceNow development projects, leading the technical implementation of solutions. You will customize ServiceNow applications to meet specific client requirements, ensuring optimal functionality and user experience. 

Responsibilities:

• Independent, technically demanding (further) development of ServiceNow-solutions: Take ownership of ServiceNow development projects, leading the technical implementation of solutions.
• Configuration and customization of ServiceNow applications: Customize ServiceNow applications to meet specific client requirements, ensuring optimal functionality and user experience.
• Development of components for system integration: Create and implement integrations like SSO, LDAP, REST API, SOAP, etc., to ensure seamless data flow.
• Collaborate with business consultants: Work closely with business consultants to understand client needs and translate them into technical solutions, with a focus on ServiceNow (modules ITSM, ITOM, CSM, FSM, IRM, SecOps, Custom plus industry products).
• Configuration of ServiceNow components: Configure Workflows, Business Rules, UI Policies, UI Actions, and Client/Server Scripts to optimize ServiceNow functionality.
• Configuration of Service Portal: Customize and configure Service Portals to provide intuitive user interfaces.
• Create reports, dashboards, and NOW-Performance Analytics widgets.
• Technical documentation: Prepare and maintain detailed technical documentation for developed solutions and configurations.
• Support Competence Center development: Actively support the establishment and growth of the Competence Center in the company.
• Knowledge transfer: Provide mentorship and knowledge transfer to ServiceNow developers, ensuring the team's continuous improvement.

Requirements:

• Several years of experience in the development environment with a focus on ServiceNow.
• Very good knowledge of solution and interface concepts, as well as industry standards such as Ajax, CSS, REST API, Angular, Web Services, SOAP, and XML.
• Excellent programming/scripting skills, ideally in JavaScript.
• Experience in +2 of ServiceNow applications "Customer Service Management", "Field Service Management", "Security Operations", "Integrated Risk Management / Governance, Risk and Compliance", "Financial Services Operations" and/or "IT Service Management", plus custom apps.
• ServiceNow certifications: "ServiceNow Certified System Administrator" (NOW-CSA) and “ServiceNow Certified Application Developer” (NOW-CAD).
• Strong communication skills with very good English language skills (German skills are a plus).
• A degree in computer science or comparable training is required.

Skills & Requirements

ServiceNow development, Ajax, CSS, REST API, Angular, Web Services, SOAP, XML, JavaScript, Customer Service Management, Field Service Management, Security Operations, Integrated Risk Management, Governance Risk and Compliance, Financial Services Operations, IT Service Management, ServiceNow custom applications, ServiceNow Certified System Administrator (NOW-CSA), ServiceNow Certified Application Developer (NOW-CAD).

Technical Solutions Specialist, App

• Understanding of products’ integration flows from a technical and sales perspective
• Work with the internal stakeholders in Criteo to understand client business objectives
• Providing feedback to our internal and/or client’s engineering team
• Be responsible and have ownership for the designed end to end solution’s projects
• Work in a fast-paced innovative environment and be cool under pressure
• Thrive when confronted with complex problems that require innovative solutions
• Act as a Subject matter expert on App related queries
• Leverages technical knowledge of products to meet customer needs
• Participate with the wider global team to improve and develop new tools and processes.
• Play a leading role in the testing and deployment phases of new products and customized solutions for our app business.
• Proactive development of tools and solutions that will have an impact on our campaign performance or set up to support the growth of our South APAC team
• Provide guidance to other team members on areas of expertise
• Identify bugs, report them, and work close to our internal teams for resolution

Who You Are

• Engineering background with a computer science-related degree
• Fluent in spoken & written English
• Experience with ad technology is a strong advantage, though not mandatory
• Experience in developing or reviewing/debugging code for mobile apps, ideally on both iOS and Android
• Experience with development and/or debugging MMP partner SDK's like AppsFlyer, Branch etc. will be a big plus
• Other web programming languages is a plus (JavaScript, HTML, …)
• Strong interpersonal and communication skills across all levels of interlocutors
• Ability to work on multiple projects at once, prioritize and execute a large number of tasks, and resolve issues quickly
• Proactivity associated with a “can do” way of working
• Problem-solving and a positive attitude in a fast-paced environment
• Autonomous personality and interested in taking initiatives and leading on projects
• Team spirit oriented, sharing best practices, and open to train other team members
• Attention to detail to act as a consultant and be reactive in front of any potential situations
• Passion for new media, internet trends, and continual learning

The database market is massive (the IDC estimates it to be $119B+ by 2025!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB is expanding our global team of consulting engineers to further our ongoing plans for worldwide growth!

MongoDB Professional Services works with customers of all shapes and sizes in all verticals, from tier-1 banks to small web startups, on a variety of interesting use cases from e-commerce platforms to trading systems to social media applications. Solve interesting problems, gain incredible cross-stack experience, work with the best and brightest people in the business, network with industry leaders, and see new places - all in a day’s work!

MongoDB consulting exists to support the development of our customers’ vision, accelerate customers’ time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernizing legacy applications or migrating to the cloud. Our consulting solutions ensure that organizations get the best out of MongoDB.

Be one of the recognized experts in this rapidly growing field in a high-growth software company successfully challenging the status quo of the database industry. 

Shift Timing

You will get an opportunity to work with Global customers (APAC, EMEA, and North America) So this would require you to work in monthly rotational shifts.

This role can be based out of our Gurugram/Bangalore Office or remotely in the India region.

Candidate Profile

We’re looking for a highly technical individual, with strong problem-solving and communication skills, and is comfortable working closely with customers. 

Our ideal candidate will have

• Excellent analytical, diagnostic skills, and problem-solving skills
• High motivation for a role that combines deep technical and customer-management dimensions
• Confidence speaking and presenting in a collaborative customer setting
• 4+ years of software development/consulting/support experience, preferably in a number of distinct industries/verticals
• Familiarity with enterprise-scale software architectures, application development methodologies, and software deployment and operations
• Competence in at least one of the following languages (in no particular order): Java, C#, Python, Node.js (JavaScript), Ruby, Go.
• Experience with databases such as MongoDB, Oracle, MS SQL Server, PostgreSQL
• Familiarity with Linux diagnostics and tuning; Windows tuning knowledge is a plus
• Should have the strong capability with, minimally, both English and any local language - as necessary

As a core member of the MongoDB Professional Services team, you will

• Contribute to helping migrate customers from self-hosted MongoDB on-prem/cloud to Atlas
• Contribute to customer implementations at any or all phases of the application lifecycle: portfolio assessment, application planning, and design, deployment architectures, development and build, integration and release configuration, system testing, production operations, application optimization, and best practices adoption
• Work as part of a wider delivery team comprising fellow consulting engineers, project managers, and account teams
• Cultivate your individual MongoDB reputation as a trusted advisor to guide MongoDB and our customers into the future
• Partner with Product and Engineering teams to influence the direction of the MongoDB product roadmap

Success Measures

As a Consulting Engineer, you will be successful in this role when you can execute the following

• Become a field expert in “everything MongoDB”
• Communicate complex technical proposals simply and convincingly to a wide range of audiences
• Gain a reputation as a trusted advisor with your clients, large and small
• Ensure your client’s success with their MongoDB endeavors
• Maintain the required level of billable utilization
• Influence MongoDB product development by contributing experience from the field
• Successfully communicate the product roadmap to external clients
• Constantly work on improving yourself, our products and our team

Do you know, Why MongoDB is a fantastic place to work and build your career?

• Top NoSQL database in the world
• Largest Ecosystem and the fastest growing database in the world
• Close to 26,800 customers in more than 100 countries and over 175+ million downloads
• Sequoia Capital and a number of other Top VC firms have invested in MongoDB. Sequoia Capital calls us out as one of their flagship portfolios; Sequoia has also invested in Apple, Google, Youtube, and WhatsApp
• 9-figure revenue company, with very high double-digit growth rates  
• Be a part of the company that’s reinventing the database, focused on innovation and speed
• Enjoy a fun, inspiring culture that is engineering focused
• Work with talented people around the globe
• Learn, contribute, and make an impact on the product and community

Life at MongoDB

Our India office culture

• 300+ people, with teams in Sales, Engineering, HR, Finance, IT & Marketing
• Regular group outings and opportunities to get to know your colleagues
• Employee affinity groups

 Our Benefits

• Competitive salary and equity
• Comprehensive Health cover, dental cover, travel insurance & Life Insurance.
• Free lunch twice per week and a fully stocked kitchen with healthy and sweet treats in office.
• Macbooks are company standard
• 26 weeks Maternity & 20 Paternity leave to spend time with new arrivals

let’s check out the below link to know more about the role and Flex Consulting Team in India:

https://www.mongodb.com/blog/post/meet-our-growing-flex-consulting-team

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.https://www.mongodb.com/blog/channel/culture"> Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

About Zuddl

Zuddl allows companies and organisations to set up their premier flagship event from anywhere in the world within 20 minutes. The one platform for all enterprise events, internal or external, hybrid or virtual. Over the last few months, we have had companies like Microsoft, Deloitte, HSBC, Adobe, Barclays, Ab InBev, Razorpay, Synopsys, WhiteHat Jr, Groww etc host their events on Zuddl. NASSCOM uses Zuddl to host their marquee conferences like Product Conclave, ER&D Summit and GCC Conclave.

Responsibilities / Things you would do

Things you would do

• Work on highly interactive React app with video, live streaming, real-time engagement etc
• Handle backend with thousands of concurrent users on large-scale events
• Optimising app performance and build for low-latency and efficient bundle size
• Follow best practices to build high quality app with unit testing
• Modern stack with React, Redux, Java 11, Postgres, Redis
• Collaborate with engineers and designers in fast-paced and high growth environment
• Passion for clean and appropriately tested code
•  

Things you would need

• 3-5 years of experience as Full Stack Developer
• Key expertise in React, Java
• Well rounded Full-Stack developer with exposure to all layers of application and development
• Proficiency with fundamental front end languages such as HTML, CSS, and Javascript
• Strong understanding of different software development practices, infrastructure
• Strong background in technology and application design
• Self-starter, able to deliver project on time meeting high quality standards

Nice to Have

• Experience with WebRTC, Live Streaming or other related video technologies
• Previously worked at high growth Indian startups and/or startup founders highly preferred