Setter

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Company Description

Established in the year 2000, KGiSL Educational Institutions is the brainchild of Dr. Ashok Bakthavathsalam, founder and managing director of KG Information Systems Private Limited (KGISL).

Branded as the pioneers in industry-embedded education in the region, KG Group of Institutions at Saravanampatti boasts of being the only campus that fosters the perfect integration of institute – industry infrastructure in an environment of perfecting learning.

Role Description

This is a full-time, on-site role for a Program Mentor located in Coimbatore. The Program Mentor will guide and assist students in their academic and professional development. Responsibilities include mentoring students, conducting workshops, providing individual and group support, assisting with curriculum planning, and tracking mentee progress. The mentor will also collaborate with the faculty and administration to provide insights and feedback on program improvements.

Qualifications

• Mentor students in C and Python programming concepts and best practices
• Strong mentoring and coaching skills, with the ability to guide students toward their goals
• Experience in planning and conducting workshops or training sessions
• Excellent written and verbal communication skills
• Ability to collaborate effectively with faculty, students, and stakeholders
• Organizational and time management skills to track and support student progress
• Prior experience in an educational or related field is advantageous
• BE / B. Tech degree is preferred with CSE and IT background

Full Stack Developer

Job Description

Key Responsibilities

• Design, develop, and maintain both new and existing code, ranging from client-side development using JavaScript, HTML, and CSS, to server-side code using C# and ASP.NET MVC, Web API, Windows services, and ADO.NET for data persistence and retrieval.
• Write readable, extensible, testable code, while being mindful of performance requirements. • Create, maintain, and run unit tests for both new and existing code, with a goal of delivering defect-free and well-tested code to QA.
• Work with management to create and adhere to schedules, while maintaining flexibility to adapt to shifting market demands.
• Translate mockups and wireframes into functioning front-end code.
• Write and maintain documentation for new and existing features.
• Keep up-to-date on best practices and new technologies.
• Rapid prototyping, and presenting conceptual design and working prototypes to management.
• Conduct design and code reviews and collaborate to ensure your own code passes review.
• Work with Product Management to analyze require

Required Skills & Experience

General

• Solid understanding of OOP design principles
• Visual Studio 2017 and above, SQL Server 2016 and above
• Remote debugging
• Unit Testing

Front-end

• C#, ASP.NET MVC and MVC core, Web API and .Net Core web Api
• JavaScript, jQuery, AJAX
• HTML5, CSS3, Responsive Design understanding
• Understanding of web technology stack, including HTTP, REST, cookies, caching, and asset loading

Back-end

• Windows & web services, WCF, MSMQ
• C# and .NET Framework • Experience with scalable, performant design and architecture

Database

• Working knowledge of SQL and relational databases
• Should be able to read and write basic SQL queries, stored procedures, views, and functions
• ADO.NET & LINQ to SQL

Desired Skills & Experience

General

• Familiarity with Azure 
• Installation and deployment (Azure App)
• Experience with automated builds and deployment (Azure DevOps, TeamCity and Docker)
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills

Front-end

• Angular or React UI framework
• Experience with Logi Analytics (Graylog etc.)
• Experience with .NET Web Forms and migrating to MVC

Back-end

• Azure Function, Azure Service bus, Event hub, AWS Lambda, ElastiCache

Experience with NOSQL databases (Mongo or Cosmos)

Qualifications

• Minimum of a Bachelor's or Master’s degree in Computer Science, or a related four-year degree.
• Hands on experience in development
• Preferred experience in leading a team

Responsibilities:

Respond to customer queries in a timely and accurate way, via phone.

Identify customer needs and help customers use specific features.

Inform customers about new features and functionalities.

Gather customer feedback and share with our Product, Sales and Marketing teams.

Shift Timing: 1pm-9.30pm (UK)

8pm-5am (US)

** Must have excellent communication skill in English .

Freshers also can apply.

Interview Mode: Face to face

Contact: Sanjukta (HR) @ 90381^69266/ sanjukta.seal at the rate adretsoftware.com

As technical lead, you will be responsible for complete product development including 

1. Identification of technology
2. Shaping engineering practices
3. Hiring engineering team
4. Shaping up the product

Job type: Permanent with ACL Digital

Client: Concentrix

Required skills:

• MySQL, or Postgres
• Linux systems
• Agile Methodologies
• Good communication skills

(Outbound Sales Specialist)

Experience - 3 to 4 years

Location  - Pune & Bangalore

We are looking for a talented and competitive Sales Specialist who thrives in a quick sales cycle environment. If you're someone who loves travelling and has a strong desire to make a career in IT Sales, then you have reached the right place. The ideal candidate should have the hunger to perform consistently and meet expectations. You must be comfortable meeting end customers and discuss and understand mobility requirements.

Key Responsibilities

The individual role that you’ll play in our team:

• Establish and meet annual sales quotas for regions and territories; projecting expected sales volume for direct & through partner accounts.
• Meeting end customers to discuss their IT Mobility needs and requirements, Should be able to map customer organigram and propose the solution based on needs.
• Should be able to manage OEMs/Reseller/System Integration Partners for product promotion and push for targets. 
• Should be ready for Travels within South India regions.  
• Manage existing and potential new accounts as well as provide sales support to distribution partners to participate in closing and order or to facilitate and add value to the selling process. 
• Should be a team player and working with Internal stakeholders/Allied teams.
• Develop and implement new sales initiatives, strategies and programs to capture new customers
• Should be good at communication, Knowledge on using CRM is an added advantage.
• Maintain records of all sales leads and customer accounts
• Monitor the company’s industry competitors, new products, and  market conditions to understand a customer's specific needs.
• Develop and sustain knowledge of Product features,offerings and associated technologies.
• You will need to be proactive and manage your own sales pipeline.

What we want to see in the potential Candidate

• Strong verbal and written communication skills.
• Excellent selling and negotiation skills
• Great listening skills and a desire to learn proper consultative selling techniques.
• Sound  knowledge  of IT Mobility industry
• Self starter
• High-energy and positive attitude
• Ability to quickly learn and apply new information in customer-facing scenarios
• The ability to write reports and proposals
• The capacity to work well on your own or in a team
• The ability to manage your time and plan your day effectively
• Should have prior experience with a B2B product company
• Has good experience in SAAS B2B sales would be an added advantage
• MDM Domain understanding would be an added advantage.

Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)  

Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale. 

Promobi Technologies:   

ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.