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Team leadership Jobs in Kolkata

3+ Team leadership Jobs in Kolkata | Team leadership Job openings in Kolkata

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2 - 7 yrs
₹3L - ₹5L / yr
International sales
Team leadership

IGLOBAL IMPACT ITES PVT. LTD. is hiring Experienced Team Leaders for Website Sales Process for Kolkata location (Night Shift).

Job description


Leading a team of Customer Services Associates

Define monthly target for Team and devise a strategy to achieve the goals

Guide the team to achieve the daily, weekly and monthly goals

Proactive in identifying the opportunity areas in the program and work towards solution

Conduct rigorous performance reviews with the advisors in the team, on the target management

Identify opportunity areas, review daily reports like APR, agent Quality scores etc. and provide constructive feedback to the advisors

Listen to calls daily to keep a close track on the advisors call quality

Strong planning skills and abilities to project the months performance with the ongoing trends and do a course correction, if needed to bring back the desired performance

Act as a mentor for the team and lead by example

Acts as a subject matter expert by demonstrating and training team on consultative sales approach

Responsible for all aspects of performance management for the program - setting goals / expectations, observing, coaching, counseling, recognizing and rewarding Ensure proper escalation procedures.

Must be Fluent in English (verbal and written)

Out- bound Sales, International sales experienced.

Soft calling to Business and talking feedback for their web work that we have done before.

Maintain strong-relationship with the clients and customers Send quotations to the customers on the basis of inquiries and telephonic discussions. Follow- up quotations / proposals and try to convert them to customer and achieve sales targets set by the Company.

Responsible for handling customer complaints, and efficient daily operations.

To explain the concept of company s services to clients.

Keep track of developments and price changes that take place in the competitive products.

Responsible for interacting for entire Sales Process.

Responsible for accurate and timely issue of quotations.

Responsible for completion of Order process smoothly.

Evaluating new business opportunities and exploring potential markets by conducting market research to understand gather the market area to get the maximum business and projects.

Ability to work under pressure and meet deadlines.

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Agency job
via Milestone Hr Consultancy by Haina khan
Mumbai, Bengaluru (Bangalore), Hyderabad, Chennai, Indore, Noida, Kolkata, multiple
4 - 12 yrs
₹4L - ₹25L / yr
Team leadership

We have requirement of Team Lead(ASM) in reputed firm

Location: Pan India,(Any location consider)

Exp: 4-12+yrs

Should have Leadership quality
Can manage 10 - 15 + team members on Field 
Team management
Proper feedback to seniors regularly.
Read more
MET Technologies pvtLimited

at MET Technologies pvtLimited

1 video
1 recruiter
Priya Shaw
Posted by Priya Shaw
1 - 11 yrs
₹2L - ₹4L / yr
Business Development
Team leadership
Website Sales
+1 more
We are Hiring Website Experienced Team Lead/Process Trainer/ Account Manager Please Find the Criterias below , Whoever having Good experience in website sales process are Elible for Hire on Above profiles 

Location- Kolkata
Process- Website

Essential Criteria:-

We therefore welcome candidates who meet the below criteria:
·        Must have website Process Experience (International Outbound Voice)
·        Must have minimum 4 Years of International BPO exposure
·        Must be in same Role (Team Leader/ Supervisor /Accounts Manager) in Web Process
·        Excellent written and verbal communication
·        Good facilitation & Leadership skills
Salary: Best in Industry
For Queries: Please contact in between 11 to 6 pm only Monday- Friday
HR Priya 
Looking forward to hearing from you.

Best Regards
Priya Shaw
Lead Human Resource
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