Tech Lead - Data Engineering

Ontrac Solutions is a leading technology consulting firm specializing in cutting-edge solutions that drive business transformation. We partner with organizations to modernize their infrastructure, streamline processes, and deliver tangible results.

Our client is actively seeking a Conversational AI Engineer with deep hands-on experience in Google Contact Center AI (CCAI) to join a high-impact digital transformation project via a GCP Premier Partner. As part of a staff augmentation model, you will be embedded within the client’s technology or contact center innovation team, delivering scalable virtual agent solutions that improve customer experience, agent productivity, and call deflection.

Key Responsibilities:

• Lead the design and buildout of Dialogflow CX/ES agents across chat and voice channels.
• Integrate virtual agents with client systems and platforms (e.g., Genesys, Twilio, NICE CXone, Salesforce).
• Develop fulfillment logic using Google Cloud Functions, Cloud Run, and backend integrations (via REST APIs and webhooks).
• Collaborate with stakeholders to define intent models, entity schemas, and user flows.
• Implement Agent Assist and CCAI Insights to augment live agent productivity.
• Leverage Google Cloud tools including Pub/Sub, Logging, and BigQuery to support and monitor the solution.
• Support tuning, regression testing, and enhancement of NLP performance using live utterance data.
• Ensure adherence to enterprise security and compliance requirements.

Required Skills & Qualifications:

• 3+ years developing conversational AI experiences, including at least 1–2 years with Google Dialogflow CX or ES.
• Solid experience across GCP services (Functions, Cloud Run, IAM, BigQuery, etc.).
• Strong skills in Python or Node.js for webhook fulfillment and backend logic.
• Knowledge of NLU/NLP modeling, training, and performance tuning.
• Prior experience working in client-facing or embedded roles via consulting or staff augmentation.
• Ability to communicate effectively with technical and business stakeholders.

Nice to Have:

• Hands-on experience with Agent Assist, CCAI Insights, or third-party CCaaS tools (Genesys, Twilio Flex, NICE CXone).
• Familiarity with Vertex AI, AutoML, or other GCP ML services.
• Experience in regulated industries (healthcare, finance, insurance, etc.).
• Google Cloud certification in Cloud Developer or CCAI Engineer.

Job Title: Salesforce QA Engineer

Experience: 6+ Years

Location: Bangalore - Hybrid (Manyata Tech Park)

Job description:

6+ years of hands on experience with both Manual and Automated testing with strong preference of experience using AccelQ on Salesforce ans SAP platforms.

Proven expertise in Salesforce particularly within the Sales Cloud module.

Proficient in writing complex SOQL and SQL queries for data validation and backend testing.

Extensive experience in designing and developing robust, reusable automated test scripts for Salesforce environments.

Highly skilled at early issue detection, with a deep understanding of backend configurations, process flows and validation rules.

Should have a strong background in Salesforce testing, with hands-on experience in automation tools such as Selenium, Provar, or TestNG. 

You will be responsible for creating and maintaining automated test scripts, executing test cases, identifying bugs, and ensuring the quality and reliability of Salesforce applications. 

A solid understanding of Salesforce modules (Sales Cloud, Service Cloud, etc.) and APIs is essential. 

Experience with CI/CD tools like Jenkins and version control systems like Git is preferred. 

You will work closely with developers, business analysts, and stakeholders to define test strategies and improve the overall QA process. 

Role Description

We are seeking a full-time AI Developer specializing in Generative AI and Large Language Models (LLMs) to join UpSolve Solutions in Mumbai. This client-facing, on-site role involves designing, developing, and deploying AI models, specifically focusing on GenAI and LLMs. The AI Developer will leverage expertise in machine learning, natural language processing, and data science to build cutting-edge AI solutions that drive business innovation and solve complex challenges.

Qualifications

• Expertise in Generative AI and Large Language Models (LLMs)
• Strong background in machine learning algorithms, natural language processing, and predictive modeling
• Proficiency in programming languages such as Python
• Expertise in GCP, AWS or Azure
• Experience with large-scale data processing and model training
• Excellent problem-solving, critical thinking, and analytical skills
• Ability to work with complex datasets, perform data preprocessing, and optimize AI models
• Strong communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders
• Bachelor's or Master’s degree in a relevant field (e.g., Computer Science, Artificial Intelligence, Data Science)
• Experience with video and text analytics is a plus

Back-End Developer

Experience 3-8 years

Job Qualifications and Skill Sets(T3-T4)

T3:

1. Bachelor's degree or above, computer or related major, more than 3 years of Java EE development experience.

2. Have a solid foundation in JAVA, have strong OOP and OOD development ideas, and be familiar with common design patterns. Have strong coding skills, have business design experience, and be able to solve more complex technical problems.

3. Proficient in using mainstream JAVA open-source frameworks, such as Spring, Spring boot, Spring cloud, myBatis, etc.

4. Familiar with MySql, capable of database design and optimization, familiar with redis caching technology, familiar with message middleware, and ElasticSearch.

5. Have strong learning ability, communication ability, teamwork ability and independent problem-solving ability, high sense of responsibility, and be able to withstand greater work pressure. Able to guide junior engineers and specialists to complete simple business development work.

6. Those with Internet platform development experience and familiarity with distribution and concurrency will be given priority

T4:

1. Bachelor's degree or above, computer or related major, more than 5 years of Java EE development experience.

2. Have a solid foundation in JAVA, have strong OOP and OOD development ideas, and be familiar with various design patterns. Have strong coding skills, have business design experience, and be able to solve more complex technical problems.

3. Proficient in using mainstream JAVA open-source frameworks, such as Spring, Spring boot, Spring cloud, myBatis, etc.

4. Familiar with MySql, capable of database design and optimization, familiar with redis caching technology, familiar with message middleware, and ElasticSearch.

5. Familiar with distributed development and application scenarios of distributed components

6. Have some experience in concurrent processing and be familiar with performance optimization

7. Have strong learning ability, communication ability, teamwork ability and independent problem-solving ability, high sense of responsibility, and be able to withstand greater work pressure. Able to guide junior engineers and specialists to complete simple business development work.

Note: Kindly apply only if your open to Work from Office Bangalore and available to join immediate to 10 days.

Interested candidates connect @Bhavani P on the LinkedIn

or message your number/ id on the cut short chat.

Job Description:

Our client, a leading fashion authority with 7 boutiques in Mumbai, Delhi, and Hyderabad, and a thriving online portal, is seeking a Digital Marketing Manager. The role involves planning, executing, and managing digital marketing campaigns to achieve set KPIs. As a key player, you will develop innovative strategies to enhance the brand and product visibility, maintaining ROI & KPIs through data analysis on various ad platforms and tools.

Responsibilities:

- Plan and execute digital marketing campaigns, ensuring they align with set KPIs.

- Develop creative strategies to promote the brand and products effectively.

- Analyze, measure, and optimize ROI & KPIs by identifying trends and insights using ad platforms and analytical tools.

- Conduct experiments, conversion tests, and optimize user funnels.

- Prepare insightful reports and analytics on the overall performance of marketing campaigns.

- Utilize strong analytical skills to evaluate end-to-end customer experience across channels and touchpoints.

Requirements:

- Degree in Marketing or a related field.

- Hands-on experience in ad setup and execution on various Ad platforms.

- 5-10 years' experience in a similar role.

- Strong analytical and data-driven mindset with a track record of handling large-scale budgets.

- Experience in e-commerce is a plus, along with a good sense of luxury fashion.

Job Description:

Key Responsibilities:

• Assist in the execution of digital marketing campaigns across various channels, including Search Engine Marketing, Social Media Marketing, Email Marketing, and WhatsApp Marketing.

• Create and curate engaging and relevant content for the company's online platforms to drive brand awareness and engagement.

• Conduct market research and competitive analysis to identify trends and opportunities.

• Monitor and analyze the performance of digital marketing initiatives using various analytics tools.

• Collaborate with the team to brainstorm and implement new strategies.

• Help maintain and update the company's website and social media profiles.

• Support in the creation of visual and written content, such as graphics, blog posts, and promotional materials.

Qualifications:

• Currently enrolled in or recent graduate with a degree in Marketing, Communications, Business, or a related field.

• Strong written and verbal communication skills.

• Knowledge of digital marketing principles and techniques.

• Familiarity with social media platforms and content management systems.

• Proficiency in Microsoft Office Suite and basic design software.

• Analytical mindset with the ability to interpret data and draw insights.

• Self-motivated, creative, and eager to learn.

• A positive attitude and a strong team player.

Benefits:

• Hands-on experience in digital marketing, providing a solid foundation for a future career in the field.

• Opportunity to work closely with a supportive and experienced marketing expert.

• Exposure to various aspects of digital marketing, including content creation, SEO, ASO, and data analysis.

• Potential for future career opportunities within the company.

• Competitive stipend for the duration of the internship.