50+ Team leadership Jobs in India

We are seeking a proactive and customer-first Team Lead - Customer Support to manage a team of senior and junior support associates. The ideal candidate takes ownership without waiting for instructions, drives ticket closure, manages day-to-day operations across shifts, and ensures a consistently high-quality customer experience. This role also requires strong stakeholder management to unblock dependencies and close tickets end-to-end.

Work Mode

• Work at the office - Bangalore Location

• 6 days/week

• Rotational shifts between 7:00 AM – 10:00 PM

Job Description: 

Key Responsibilities

• Lead, mentor, and manage a team of senior and junior customer support associates

• Monitor daily ticket queues, ensure SLA adherence, and drive timely closures

• Handle escalations with a customer-first mindset and ensure resolution end-to-end

• Maintain high standards of customer communication (clarity, empathy, accuracy)

• Plan and manage rosters, shift coverage, and hybrid team coordination

• Track productivity, adherence, attendance, and overall team performance

• Collaborate with Ops/Product/Tech/Finance teams to unblock and close tickets

• Identify recurring issues and drive process improvements to reduce repeat tickets

Key Result Areas

• SLA adherence: Consistent response and resolution performance

• Ticket closure & backlog: High closure rate and reduced aging/pending tickets

• Customer experience: Improved CSAT and reduced repeat contacts/escalations

• Escalation handling: Faster resolution and better ownership on critical cases

• Roster & shift management: Smooth coverage across rotational shifts with minimal gaps

• Team performance: Regular coaching and measurable improvement in productivity/quality

• Stakeholder coordination: Faster dependency closure and better cross-team collaboration

Mandate Skills :

• 3–5+ years of experience in Customer Experience and team management (TL experience preferred)

• Strong people management skills (handling senior + junior associates)

• Excellent written and verbal communication with a customer-first mindset

• Proactive ownership, strong time management, and ability to multitask

• Comfortable with rotational shifts, rosters, and hybrid team management

• Strong stakeholder management and ability to drive closure across teams

• Familiarity with ticketing tools (Freshdesk, Zendesk, Intercom, or similar) is a plus

Company Description

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

We are seeking a high-performing Sales Team Leader to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.

Key Responsibilities:

• Lead, manage, and mentor a team of inbound Business Consultants to achieve monthly revenue targets.
• Conduct daily stand-ups, pipeline discussions, and deal reviews to ensure effective conversion.
• Monitor individual performance through CRM dashboards and ensure process adherence.
• Track and report key performance metrics (calls, demos, closures, revenue).
• Drive team performance for consistent achievement of MRR and closure numbers.
• Ensure timely and high-quality follow-ups with all inbound leads.
• Support team members in deal negotiation, closure, and retention of key customers.
• Identify skill gaps and work with L&D to enhance sales capability and product knowledge.
• Conduct regular role-plays, feedback sessions, and performance improvement discussions.

Qualifications

• Experience: 3–6 years in B2B Inside Sales / SaaS Sales with at least 2 years of proven experience in leading a sales team.
• Must Have: Prior experience in handling inbound sales processes and achieving monthly revenue targets.
• Strong understanding of CRM systems (preferably Zoho or similar).
• Excellent communication, analytical, and leadership skills.
• High ownership mindset with the ability to drive results under pressure.
• Experience in cloud telephony, SaaS, or communication technology will be an added advantage.

Additional Information

• High-growth work environment
• Fixed salary + attractive performance incentives
• Opportunity to work on impactful SaaS solutions

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a high-performing Sales Team Leader to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.

Key Responsibilities:

1. Lead, manage, and mentor a team of inbound Business Consultants to achieve monthly revenue targets.

2. Conduct daily stand-ups, pipeline discussions, and deal reviews to ensure effective conversion.

3. Monitor individual performance through CRM dashboards and ensure process adherence.

4. Track and report key performance metrics (calls, demos, closures, revenue).

Revenue & Process Ownership:

1. Drive team performance for consistent achievement of MRR and closure numbers.

2. Ensure timely and high-quality follow-ups with all inbound leads.

3. Support team members in deal negotiation, closure, and retention of key customers.

Training & Development:

1. Identify skill gaps and work with L&D to enhance sales capability and product knowledge.

2. Conduct regular role-plays, feedback sessions, and performance improvement discussions.

Requirements:

1. Experience: 4–6 years in B2B Inside Sales / SaaS Sales with at least 2 years of proven experience in leading a sales team.

2. Must Have: Prior experience in handling inbound sales processes and achieving monthly revenue targets.

3. Strong understanding of CRM systems (preferably Zoho or similar).

4. Excellent communication, analytical, and leadership skills.

5. High ownership mindset with the ability to drive results under pressure.

6. ​Experience in cloud telephony, SaaS, or communication technology will be an added advantage.

Benefits:

1. High-growth work environment

2. Fixed salary + attractive performance incentives

3. Opportunity to work on impactful SaaS solutions

Job Details

- Job Title: Associate Director - Customer Success

- Industry: Healthcare

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Function: Operations

- Job Location: Mumbai

- CTC Range: Best in Industry

Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy

Criteria:

• Candidate should have minimum 6 years of client-facing experience.
• Candidate should have experience in a SaaS Business Model or Health-tech domain.
• Candidate should have worked on B2B model.
• Candidate should have experience from SAAS or B2B companies.
• Candidate must have minimum 2 years of experience in managing and leading teams.
• Proven experience in Customer Success lifecycle management from pre-launch to renewal.
• Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
• Candidate should have experience in cross-selling and up-selling.
• Strong client relationship management and stakeholder engagement skills
• Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
• Strong communication, analytical, and problem-solving skills

NOTE:

Any Manager / Sr. Manager candidate can work for this role.

Description

Job Description

We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.

Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.

Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations.  Generating reports and sharing executive summaries internally and externally based on business demand.

A successful applicant:

A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.

Responsibilities:

• Lead a high-performing team that works collaboratively with other supporting team members

• Achieve quarterly goals and growth objectives defined under OKRs

• Coach your team in analyzing opportunities be the catalyst in business growth

• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives

• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction 

Requirements:

• MBA degree or equivalent practical experience

• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec

• A mini. of 2 years of experience in managing teams

• Experience in collaborating with cross-functional teams

• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills

Benefits About Company: 

Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups. 

• Be part of a successful, high-growth B Series-funded startup with patented technology
• Work at the forefront of cutting-edge health-tech innovation
• Trusted by 1000+ companies across industries
• Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
• Attractive compensation with lucrative performance-based incentives
• ESOPs and rapid career growth with opportunities for multiple promotions in a year
• 360-degree appraisal process for holistic performance feedback
• Direct reporting to top management for high-impact exposure
• Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more

The Team Lead – Sales & Counselling role carries complete ownership of team performance, target achievement, and revenue growth. The role combines people leadership, process discipline, and strategic execution while ensuring high-quality student counselling and compliance with company systems.

Key Responsibilities

• Lead, mentor, and monitor a team of student counsellors
• Own team-level revenue targets and performance metrics
• Conduct daily reviews, training sessions, and performance improvement interventions
• Ensure CRM accuracy, follow-up discipline, and policy compliance
• Coordinate with senior management on sales strategy and execution
• Drive sustainable revenue growth, team stability, and retention

About Borderless Access

Borderless Access is a company that believes in fostering a culture of innovation and collaboration to build and deliver digital-first products for market research methodologies. This enables our customers to stay ahead of their competition.

We are committed to becoming the global leader in providing innovative digital offerings for consumers backed by advanced analytics, AI, ML, and cutting-edge technological capabilities.

Our Borderless Product Innovation and Operations team is dedicated to creating a top-tier market research platform that will drive our organization's growth. To achieve this, we're embracing modern technologies and a cutting-edge tech stack for faster, higher-quality product development.

The Product Development team is the core of our strategy, fostering collaboration and efficiency. If you're passionate about innovation and eager to contribute to our rapidly evolving market research domain, we invite you to join our team.

Key Responsibilities

• Lead, mentor, and grow a cross-functional team of engineers specializing.
• Foster a culture of collaboration, accountability, and continuous learning.
• Oversee the design and development of robust platform architecture with a focus on scalability, security, and maintainability.
• Establish and enforce engineering best practices including code reviews, unit testing, and CI/CD pipelines.
• Promote clean, maintainable, and well-documented code across the team.
• Lead architectural discussions and technical decision-making, with clear and concise documentation for software components and systems.
• Collaborate with Product, Design, and other stakeholders to define and prioritize platform features.
• Track and report on key performance indicators (KPIs) such as velocity, code quality, deployment frequency, and incident response times.
• Ensure timely delivery of high-quality software aligned with business goals.
• Work closely with DevOps to ensure platform reliability, scalability, and observability.
• Conduct regular 1:1s, performance reviews, and career development planning.
• Conduct code reviews and provide constructive feedback to ensure code quality and maintainability.
• Participate in the entire software development lifecycle, from requirements gathering to deployment and maintenance.

Added Responsibilities

• Defining and adhering to the development process.
• Taking part in regular external audits and maintaining artifacts.
• Identify opportunities for automation to reduce repetitive tasks.
• Mentor and coach team members in the teams.
• Continuously optimize application performance and scalability.
• Collaborate with the Marketing team to understand different user journeys.

Growth and Development

The following are some of the growth and development activities that you can look forward to at Borderless Access as an Engineering Manager:

• Develop leadership skills – Enhance your leadership abilities through workshops or coaching from Senior Leadership and Executive Leadership.
• Foster innovation – Become part of a culture of innovation and experimentation within the product development and operations team.
• Drive business objectives – Become part of defining and taking actions to meet the business objectives.

About You

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 8+ years of experience in software development.
• Experience with microservices architecture and container orchestration.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Solid understanding of data structures, algorithms, and software design patterns.
• Solid understanding of enterprise system architecture patterns.
• Experience in managing a small to medium-sized team with varied experiences.
• Strong proficiency in back-end development, including programming languages like Python, Java, or Node.js, and frameworks like Spring or Express.
• Strong proficiency in front-end development, including HTML, CSS, JavaScript, and popular frameworks like React or Angular.
• Experience with databases (e.g., MySQL, PostgreSQL, MongoDB).
• Experience with cloud platforms AWS, Azure, or GCP (preferred is Azure).
• Knowledge of containerization technologies Docker and Kubernetes.

About Integra Magna:

Integra Magna is a design and tech-first creative studio where designers, developers, and strategists collaborate to build meaningful brands and digital experiences. With 10+ years of industry experience and work across 100+ global brands, our core services focus on Branding, UI/UX Design, and Website Development. We are recognised with a 4.9 rating on Clutch and an Awwwards honour, reflecting a strong culture of quality, ownership, and craft.

What You’ll Be Doing:

• Lead visual design across brand identity, graphics, social media creatives, packaging, animation, and more
• Present concepts confidently to clients, explain rationale, and iterate based on feedback
• Mentor junior designers through clear, constructive feedback and hands-on guidance
• Generate original and innovative design ideas that align with project requirements.
• Manage multiple design projects independently, meeting deadlines with minimal supervision.
• Stay up to date with market trends and emerging technologies, adapting new tools and design methodologies, ensuring efficiency in all projects
• Translate strategy into clear, scalable visual systems that work across platforms.

What We’re Looking For:

• 2 to 4 years of professional experience in visual design (branding, graphic, motion design, packaging, and more)
• Solid strategic thinking, the ability to connect design decisions to business and brand goals
• Advanced proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign)
• Hands-on experience in animation, typography, grids, color systems, and visual hierarchy
• Knowledge of print and digital production standards
• Clear communication skills and confidence in presenting and defending design decisions
• Ability to collaborate smoothly with the teams and clients.

What You’ll Get:

• Opportunity to work on brand and digital projects for global clients
• A studio culture that values thinking, creativity, and clarity.
• Collaborative environment with strategists, developers, and designers
• A defined growth opportunity to mentor, lead design direction, and influence creative standards.

Store Manager – Apparel Retail

Job Summary:

We are looking for an experienced and customer-focused Store Manager to lead day-to-day retail operations in our apparel store. The role involves driving sales, managing store staff, maintaining visual merchandising standards, and ensuring excellent customer experience while achieving business targets.

Key Responsibilities:

Manage complete store operations including sales, staff, inventory, and customer service

Drive store sales and achieve monthly/quarterly targets

Recruit, train, motivate, and manage store team performance

Ensure high standards of customer service and handle customer escalations

Maintain visual merchandising as per brand guidelines

Monitor stock levels, minimize shrinkage, and ensure accurate inventory control

Analyze sales reports and implement action plans for improvement

Ensure compliance with company policies, SOPs, and safety standards

Key Skills & Competencies:

Strong leadership and team management skills

Excellent communication and customer-handling abilities

Sales-driven mindset with retail analytics knowledge

Visual merchandising and fashion sense

Problem-solving and decision-making skills

Qualifications & Experience:

Graduate in any discipline (MBA Retail preferred)

3–7 years of experience in apparel/fashion retail, with at least 1–2 years as Store Manager

Job Title: Team Leader – Outbound Sales

Process: IDFC First Bank

Openings: 10

Location: Thane

Job Description:

We are hiring experienced Team Leaders for the IDFC First Bank outbound sales process. The candidate will be responsible for managing a team of telecallers, driving sales performance, and ensuring daily targets are met.

Key Responsibilities:

Handle and manage an outbound sales team

Guide and motivate agents to achieve targets

Monitor daily performance and call quality

Ensure productivity and target achievement

Report daily MIS and team performance

Requirements:

Minimum 6 months to 1 year experience as a Team Leader

Experience in outbound sales process (any sales background acceptable)

Strong team-handling and leadership skills

Good communication and coordination skills

Immediate joiners preferred

Salary:

₹25,000 to ₹28,000 in-hand per month

Review Criteria:

Mandatory:

• Strong IT Infrastructure Lead Profile
• Must have 10+ years of hands-on experience in global IT Infrastructure management, including administration of Azure Entra ID, Office 365 Suite (Outlook, SharePoint, OneDrive), Azure Exchange, Microsoft Teams, Intune, and Windows Autopilot
• Must have strong expertise in Azure/Office 365 compliance and governance, including audit readiness, data governance policies, and global regulatory frameworks (e.g., GDPR, HIPAA)
• Must have solid experience managing IT operations end-to-end: user onboarding/offboarding, identity & access management, SAML/SSO integrations, and enterprise-wide provisioning/deprovisioning
• Must have strong knowledge and hands-on experience with FortiGate Firewalls, FortiGate WiFi, VPN, routing, subnetting, and overall network administration
• Must have proven capability in endpoint and device management: ManageEngine Endpoint Central, Assets Explorer, Antivirus Endpoint Security, JAMF (macOS), and multi-OS troubleshooting (Windows, Linux, Mac)
• Must have strong Jira/Confluence administration experience for global teams, including configuration, access control, and workflow governance
• Must have experience supporting, patching, updating, and troubleshooting multi-OS environments (Windows, Linux, macOS) with strong focus on security hardening and vulnerability fixes
• Must have strong hands-on experience in shell scripting / bash / PowerShell for automation, system tasks, and operational efficiency
• Must have experience in configuration and troubleshooting of Cisco/Polycom audio-video solutions and collaboration tools

Preferred:

• Experience with Highspot, HubSpot, Gong, or similar platforms for basic administration
• Strong background in cybersecurity frameworks, risk management, IT governance, incident response, and GRC practices
• Bachelor’s or master’s degree in information technology, Computer Science, or related field
• Candidates from NCR/Noida preferred

Role & Responsibilities:

The incumbent will be responsible for managing and enhancing the company’s IT infrastructure, cybersecurity, and IT operations globally. This role will require a strategic leader with a hands-on approach to overseeing infrastructure design, network security, data privacy, and compliance. The IT Head will drive initiatives to maintain a secure, efficient, and scalable technology environment that aligns with company’s business goals.

Key Responsibilities-

IT Infrastructure Management:

• Lead the design, implementation, and management of the IT infrastructure across company’s global offices.
• Oversee IT systems, network architecture, hardware, and software procurement, and ensure optimal performance and uptime.
• Plan and execute IT modernization and digital transformation initiatives to support business growth.

Cybersecurity and Risk Management:

• Establish and maintain robust cybersecurity policies, frameworks, and controls to protect the company’s data, systems, and intellectual property.
• Monitor, detect, and respond to cybersecurity threats, vulnerabilities, and breaches.
• Implement secure access controls, multi-factor authentication, and endpoint security measures to safeguard global IT environments.

Compliance and Data Privacy:

• Ensure compliance with global data privacy regulations, such as GDPR, HIPAA, and other applicable data protection laws.
• Support internal and external audits, ensuring adherence to regulatory and industry standards.

IT Governance and Strategy:

• Develop and execute the IT strategy in alignment with company’s business objectives.
• Create and enforce IT policies, procedures, and best practices for global operations.
• Prepare and manage the IT budget, ensuring cost-effective solutions for infrastructure and security investments.

Vendor Management and Contract Negotiations:

• Build and manage relationships with technology vendors, service providers, and consultants.
• Negotiate contracts to achieve favorable pricing and terms for the company.

Team Leadership and Development:

• Lead, mentor, and develop a high-performing IT team across multiple geographies.
• Foster a culture of innovation, collaboration, and continuous learning.

Ideal Candidate:

• Bachelor’s or master’s degree in information technology, Computer Science, or a related field.
• 10+ years of progressive experience in IT infrastructure, security, and operations, with at least 7 years in a senior leadership role.
• Strong experience in managing global IT environments, distributed teams, and multi-office setups.
• Administer and manage Azure Entra ID, Office 365 suite (Outlook, SharePoint, OneDrive), Azure Exchange, Microsoft Teams, Microsoft Intune, Windows Autopilot, and related services.
• Configure and manage SAML/Azure SSO integrations across enterprise applications.
• Ensure Office 365 compliance management, including audit readiness and data governance policies.
• Handle user onboarding and offboarding, ensuring secure and efficient account provisioning and deprovisioning.
• Oversee IT compliance frameworks, audit processes, and IT asset inventory management, attendance systems.
• Administer Jira, FortiGate firewalls and Wi-Fi, FortiGate EMS, antivirus solutions, and endpoint management systems.
• Provide network administration: routing, subnetting, VPNs, and firewall configurations.
• Support, patch, update, and troubleshoot Windows, Linux, and macOS environments, including applying vulnerability fixes and ensuring system security.
• Manage JAMF, ManageEngine Endpoint Central, and Assets Explorer for device and asset management.
• Provide configuration and basic administration knowledge for Highspot, HubSpot, and Gong platforms.
• Set up, manage, and troubleshoot Cisco and Polycom audio/video conferencing systems.
• Provide remote support for end-users, ensuring quick resolution of technical issues.
• Monitor IT systems and network for performance, security, and reliability, ensuring high availability.
• Collaborate with internal teams and external vendors to resolve issues and optimize systems.
• Working Knowledge of data privacy regulations (GDPR, HIPAA) and experience driving regulatory compliance.
• Strong project management, problem-solving, and stakeholder management skills.
• Document configurations, processes, and troubleshooting procedures for compliance and knowledge sharing.
• Ability to influence cross-functional teams and present technical information to non-technical stakeholders.
• Good Experience in driving GRC

Perks, Benefits and Work Culture:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

🔔 Hiring: Team Leaders – SBI Insurance Sales (6 Openings)

📍 Location: Thane

💼 Job Role: Team Leader – Insurance Sales (SBI Process)

💰 Salary: ₹25,000 – ₹30,000 (In-hand)

🎓 Qualification: HSC / Graduate

🕒 Experience Required:

Minimum 6 months to 1 year experience as Team Leader (on paper mandatory)

Insurance sales background is compulsory

Experience in Life / Health Insurance sales preferred

🛠 Roles & Responsibilities:

Handle and manage a team of insurance sales executives

Drive daily, weekly, and monthly sales targets

Monitor team performance and productivity

Guide team members on pitch, objection handling, and closures

Ensure quality sales and process compliance

Prepare daily MIS and performance reports

Support training and onboarding of new joiners

🧠 Relevant Skills:

Insurance Sales (Life / Health)

Team Handling & Leadership

Tele Sales / Inside Sales

Target Achievement

Communication & Negotiation Skills

BFSI Process Knowledge

CRM & MIS Handling

⏰ Shift & Joining:

Day shift

Immediate joiners preferred

1. Must have 5 to 7 years of full-cycle recruitment experience.

2. Must have atleast 2 to 3 years of experince in team leading or handling. (should be currently in team lead role and should have experience in handling a team of 9 to 10 members).

3. Must have experience hiring across multiple countries/regions (APAC, EMEA, Americas), ( global hiring experience is required ).

4. Must have experience working in SaaS, tech, or high-growth startup companies.

5. Candidate should have experience in Employee Branding. (preferably in SaaS based companies).

6. Must have hands-on expertise using global job boards (LinkedIn Recruiter, Indeed, JobStreet, Naukri, etc.).

7. Must have strong experience with Applicant Tracking Systems (Greenhouse, Lever, Workable, or similar).

8. Must be able to lead, coach, and manage a global TA team with daily hiring targets.

9. Must be capable of end-to-end hiring for critical and leadership roles across regions.

10. Must have excellent stakeholder management and communication skills across time zones.

11. Must have strong understanding of global talent markets, sourcing trends, and remote hiring practices.

12. Looking for someone who is Young & Dynamic

Sales Development Team Lead

Location: Ahmedabad (US Night Shift)

Department: Sales Development Operations

Reports To:Manager / Senior Manager

About our Client

They are a trusted growth partner to over 250 global enterprises, delivering high- impact marketing and sales development solutions. Our clients span industries such as Technology, Software, Retail, BFSI, Healthcare, and more. They specialize in lead generation, data intelligence, and campaign execution for B2B organizations—empowering their global sales and marketing teams with precision and scale.

About the Role

As a Sales Development Team Lead, you’ll play a hands-on role in guiding a team of Sales Development Representatives (SDRs) to meet and exceed their daily and weekly goals. This role is ideal for someone who is passionate about coaching, performance management, and operational excellence. You’ll be responsible for overseeing the day-to-day execution of sales outreach campaigns, ensuring quality standards are met, and supporting your team with the tools, training, and motivation they need to succeed.

You’ll work closely with Program Managers and other stakeholders to align campaign objectives, monitor progress, and provide feedback that helps improve both individual and team performance. This is a great opportunity for someone looking to step into a leadership role with direct impact on team outcomes and client success.

Key Responsibilities

·        Inspire and lead a team of SDRs by setting clear goals, providing real-time coaching, and celebrating wins—big and small.

·        Own campaign success by tracking daily performance metrics, identifying trends, and proactively addressing challenges to keep momentum strong.

·        Collaborate cross-functionally with Program, Operations Managers, Sales, and Customer Success teams to align on campaign goals and deliverables.

·        Drive continuous improvement by conducting regular performance reviews, creating personalized scorecards, and implementing targeted development plans.

·        Champion quality and compliance by monitoring calls, ensuring adherence to standards, and reinforcing best practices across the team.

·        Be the go-to expert for campaign knowledge—supporting SDRs with call strategies, objection handling, and product insights.

·        Streamline operations by managing team logistics such as attendance, shift planning, and lead allocation with precision.

·        Foster a positive team culture that values transparency, accountability, and professional growth.

Required Qualifications

·        Minimum 3–5 years of experience in US B2B sales development, inside sales, or business development, with at least 1–2 years in a team lead or supervisory role.

·        Demonstrated success in managing SDR teams and consistently meeting or exceeding lead generation targets.

·        Proficiency in CRM and sales engagement platforms such as Salesforce, Outreach, HubSpot, or similar tools.

·        Experience with sales performance analytics and the ability to translate data into actionable insights.

·        Excellent coaching and mentoring skills, with a track record of developing underperformers into consistent contributors.

·        Strong verbal and written communication skills, with the ability to influence across levels and functions.

·        Highly organized with the ability to prioritize and manage multiple campaigns and team needs simultaneously.

·        Familiarity with call quality assurance standards, compliance protocols, and performance improvement planning.

·        Bachelor’s degree in business, Marketing, Communications, or a related field preferred; relevant certifications are a plus.

JOB DETAILS:

* Job Title: Regional Sales Manager (USA)

* Industry: SAAS Industry

* Salary: Best in Industry

* Experience: 5 -10 years

* Location: USA

* Work Mode: WFH

* Working Day: 5

Required Skills: Data Analysis, Analytical thinking, Proficiency in CRM tools, Cross functional collaboration, Problem Solving & Decision Making

Criteria:

Need Native USA candidates ONLY.

Candidate must be from a B2B SaaS / Hospitality Tech (Hotel Tech) background.

Candidate must have 5–10 years of relevant sales experience in SaaS or hospitality technology.

Candidate must have strong team management experience, handling BDMs and Telesales teams.

Candidate must have proven ownership of regional revenue targets, pipeline management, and MRR growth.

Candidate must have strong knowledge of the USA hospitality market and enterprise hotel sales.

Candidate should be proficient in English (mandatory).

Candidate should be open to frequent travel across regions.

Candidate must be good with numbers, including revenue analysis, forecasting, pipeline metrics, and target tracking

Candidate must have hands-on experience with CRM tools; HubSpot experience is strongly preferred.

Description

About the Role:-

We are seeking a high-performing Regional Sales Manager (RSM) to lead and scale our sales operations in USA.

This role is responsible for driving revenue growth, expanding market presence, managing sales teams, and ensuring customer success within the hospitality sector.

Key Responsibilities:-

1. Sales Leadership & Team Management

• Lead and manage BDMs and Telesales teams
• Ensure achievement of 100%+ monthly and quarterly targets
• Conduct weekly coaching, reviews, and performance tracking
• Oversee hiring, onboarding, and training
• Ensure 100% CRM (HubSpot) compliance

2. Revenue & Target Achievement

• Deliver regional targets across new properties, licenses, and LTV
• Drive growth in ARPA and MRR
• Maintain a 3× healthy sales pipeline

3. Customer Retention & Account Growth

• Minimize churn and maximize customer satisfaction
• Build strong relationships with hotel owners, GMs, and key decision-makers
• Collaborate with Implementation & Support teams for seamless onboarding

4. Market Expansion & Enterprise Sales

• Expand YCS presence across key regions in USA.
• Close enterprise and multi-property hotel group deals (5+ properties)
• Build partnerships with hotel associations and tourism bodies
• Lead events, webinars, and roadshows

5. Internal Collaboration & Operations

• Provide accurate weekly and monthly sales forecasts
• Share market insights with Product, Marketing, and Support teams
• Ensure timely reporting and compliance with internal processes.

Key Competencies:-

• Sales Leadership & Team Management – Ability to lead, coach, and drive a high-performing sales team to exceed targets.
• Strategic Pipeline & Revenue Execution-– Strong skills in pipeline management, forecasting, and delivering consistent revenue growth.
• SaaS & Hospitality Market Expertise - Deep understanding of SaaS sales and the USA a hospitality ecosystem.
• Enterprise Sales & Negotiation – Proven capability to close multi-property deals and handle complex negotiations
• Customer Retention & Relationship Management– Strong focus on reducing churn and building long-term partnerships with key decision-makers.

Key Requirements:-

• 5–10 years of experience in SaaS, B2B, or Hospitality Tech sales
• Proven experience in managing sales teams and exceeding targets
• Strong understanding of the USA hospitality market
• Excellent communication and negotiation skills
• Hands-on experience with CRM tools (HubSpot preferred)
• Willingness to travel across regions as required

What you'll doing:

• Lead the product life cycle, including vision, strategy, roadmap, requirements, user experience, delivery, launch, and support.
• Lead interactions with cross-functional stakeholders in engineering, program/product management, business, and executive teams.
• Executing process improvement initiatives to build scalable systems to support business growth.
• Driving optimization opportunities/initiatives and implementing new product lines.
• Devise go-to-market summaries and introduce them to the rest of the department.
• Create a mission statement for product launch and forecast performance in individual channels. 

What we're looking for:

• Someone who can independently drive process improvements, analyse complex challenges, and deliver results with precision. The ideal individual excels in ambiguity, balances multiple priorities in fast-paced settings, pays close attention to detail, and has strong experience in managing programs end-to-end.
• Should have 4+ years of experience working alongside an agile environment focusing on an iterative approach and working with product owners and developers.
• Must have 3+ years of experience in taking a product from 0-1 in a startup environment.
• Ability to dive deep into data, existing processes, people and systems to invent, simplify and improve inefficient or unnecessarily complex processes.
• Proven and demonstrable experience as a creative visual designer working on user experience problems and UI design for interactive digital experiences.
• Experience user testing, usability testing, and working with user acceptance criteria and excellent proofreading skills.
• Knowledge of the market and industry (Understanding of SAAS Platforms, B2B products, B2C products etc.) 

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 

Key Skills: 

• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Additional Information 

• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

ROLES AND RESPONSIBILITIES:

We're seeking an exceptional design leader to manage and guide a team of talented multidisciplinary designers in one of the fastest growing tech startups of the nation to drive it towards becoming the best design team in the industry.

Roles and Responsibilities:

Manage the team and the work-

• Own a team of multi-disciplinary designers consisting of product designers, visual designers, visual communication designers and researchers.
• Along with the design leads, manage various design projects and their priorities.
• Help the team in resolving blockers. Ensure the output meets business goals,
• deadlines and the quality bar.

Shape up product direction and drive design-led projects-

• Take part in ideation, planning and prioritization of our diverse range of products & features keeping the short and long-term goals of the organization in mind.
• Find out new directions that we can take in our quest to make payments and finance easy and accessible to all.
• Strategise, prioritize and drive design-led projects. Also, help to extend the existing design systems and build new ones.

Mentor, Guide and Lead the Team-

• You will be responsible for the growth of the team. Help them grow their soft and hard skills. Help them define their career paths, identify opportunities and level up to do the best work of their lives.

Raise the Bar-

• You will set the bar high. You know what quality looks like and how to help product teams ship at that quality with minimal impact on velocity.

Drive and improve the design process-

• Iterate upon and improve the design processes to introduce the best practices within the team. Bring in users to the center of the process and encourage design decisions to be backed by user-behavior and data.
• Create frameworks and guidelines for the team to deliver better and faster.
• Conduct design reviews and status meetings. Facilitate design sprints, workshops, brainstorming sessions.
• Prioritize research and design improvement opportunities in a fast-paced, rapidly changing environment.
• Share engineering principles to guide

IDEAL CANDIDATE:

We're seeking an exceptional design leader to manage and guide a team of talented multidisciplinary designers in one of the fastest growing tech startups of the nation to drive it towards becoming the best design team in the industry.

PERKS, BENEFITS AND WORK CULTURE:

We treat all our employees as adults. We think that you can do your best with freedom to experiment, sense of ownership of your work, license to fail and when you have peers who care just as much as you about their art. We default to transparency because everyone can contribute to anything, and it's only possible if you get to know what's going on.

We believe in having the best tools for the job. We are happy paying customers of Adobe Creative Suite, Sketch, Invision, GitHub, Principle and Slack, some of the most important tools in our workflow.

We think that you can do your best with freedom to experiment, sense of ownership of your work, license to fail and when you have peers who care just as much as you about their art.

We prefer to mingle with the community through meetups and conferences on topics as broad as daylight. And at the end of the day we accept that we are humans, fallible to error, learning through errors together. After all, there's comedy in error too.

What We’re Looking for in You:

1. Qualifications: Bachelor’s Degree in Computer Science, Information Technology, or a related field

2. Certifications: NA

3. The Experience That Sets You Apart:

● Lead the development of responsive, pixel-perfect web interfaces using HTML, CSS, and JavaScript.

● Set and maintain frontend coding standards, structure, and best practices

● Collaborate with designers to bring UI/UX concepts to life with clean, maintainable code. ● Optimize web pages for performance, SEO, and cross-browser/device compatibility.

● Guide and mentor junior developers through code reviews and technical support.

● Own project timelines, quality assurance, and delivery for all frontend initiatives

4. Your Subject Matter Expertise:

● Team leadership — 2+ years leading 10+ member teams

● Strong communicator — aligns tech and non-tech teams

● Detail-driven — ensures UI and code precision

● Collaborative — fosters teamwork and mentorship

● Organized — manages time and parallel tasks efficiently

● Service-based mindset — experience in ~200-employee setups

● Composed under pressure — delivers in fast-paced environments

● Solution-focused — navigates challenges with clarity

Position Overview:

We are seeking a hands-on Engineering Lead with a strong background in cloud-native application development, microservices architecture, and team leadership. The ideal candidate will have a proven track record of delivering complex enterprise-grade applications and will

be capable of leading a large team to build scalable, secure, and high-

performance systems. This person will not only be a technical expert but also an effective people manager, fostering growth and collaboration within their team.

Key Responsibilities:

• Lead by example, mentor junior engineers, and contribute to team knowledge-sharing efforts.
• Provide guidance on best practices, architecture, and development processes.
• Drive the design and implementation of cloud-native enterprise applications, ensuring scalability, reliability, and maintainability.
• Champion the adoption of microservices principles and design patterns across the engineering team.
• Maintain a hands-on approach in software development, contributing directly to code while balancing leadership responsibilities.
• Collaborate with cross-functional teams (Product, UI/UX, DevOps,
• QA, Security) to ensure successful delivery of features and enhancements.
• Continuously evaluate and improve the development process, from CI/CD pipelines to code quality and testing.
• Ensure application security best practices are followed, addressing vulnerabilities and potential threats in a proactive manner.
• Help define technical roadmaps and provide input on architectural decisions that meet both current and future customer needs.
• Foster a culture of collaboration, continuous learning, and innovation within the engineering team.

Required Skills & Experience:

Technical Skills:

Core Technologies: Strong expertise in Node.js and Javascript,

with the ability to pick up new languages and technologies as required.

Cloud Expertise: Hands-on experience with cloud technologies,

particularly AWS, Azure, or Google Cloud Platform (GCP).

Microservices Architecture: Proven experience in building and

maintaining cloud-native, microservices-based applications.

Security Awareness: Deep understanding of security principles,

especially in the context of developing enterprise applications.

Development Tools: Proficiency in version control systems (Git),

CI/CD tools, containerization (Docker), and orchestration platforms

(Kubernetes).

Scalability & Performance: Strong knowledge of designing

systems for scalability and performance, with experience managing

large-scale systems.

Communication Skills:

• Exceptional verbal and written communication skills, with the ability to articulate complex business concepts to both technical and non-technical stakeholders.
• Strong presentation skills to effectively convey technical information and business value to clients.
• Ability to collaborate effectively with cross-functional teams and clients across different time zones and cultural backgrounds.

Experience:

• At least 5-10 years of experience in software engineering with at least 2-3 years in a leadership role managing a team of developers.
• Proven track-record for delivering performant and scalable applications.
• Experience working in client-facing roles, providing technical consulting, and managing client expectations.

Leadership Skills:

• Proven ability to manage, mentor, and motivate a team of engineers.
• Strong communication skills, capable of explaining complex technical concepts to non-technical stakeholders.
• Collaborative mindset with the ability to work effectively with cross-functional teams.

LIFE AT FOUNTANE:

• Fountane offers an environment where all members are supported, challenged, recognized & given opportunities to grow to their fullest potential.
• Competitive pay
• Health insurance
• Individual/team bonuses
• Employee stock ownership plan
• Fun/challenging variety of projects/industries
• Flexible workplace policy - remote/physical
• Flat organization - no micromanagement
• Individual contribution - set your deadlines
• Above all - culture that helps you grow exponentially.

Qualifications - No bachelor's degree required. Good communication skills are a must!

ABOUT US:

Established in 2017, Fountane Inc is a Ventures Lab incubating and investing in new competitive technology businesses from scratch. Thus far, we’ve created half a dozen multi-million valuation companies in the US and a handful of sister ventures for large corporations, including Target, US Ventures, and Imprint Engine.

We’re a team of 80 strong from around the world that are radically open-minded and believes in excellence, respecting one another, and pushing our boundaries to the furthest it's ever been.

Location: Baner, Pune.

Experience Level: 8+ Yrs.

Experience Level: UK Shift (1:00 PM – 10:00 PM)

Key Skills & Responsibilities:

• Lead the design, configuration, and implementation of SAP modules (e.g., MM, SD)

based on business requirements.

• Collaborate with business stakeholders to gather, analyze, and document functional

requirements.

• Strong functional expertise in SAP MM, and SD modules with focus on invoice

processing, tax configuration, and statutory reporting.

• Translate business needs into SAP solutions through process mapping and best practice

recommendations.

• Oversee the development of functional specifications for RICEFW objects (Reports,

Interfaces, Conversions, Enhancements, Forms, Workflows).

• Work with business stakeholders to understand statutory and good to have E-invoicing

knowledge

• Map business requirements to SAP functionalities, primarily within MM, and SD

modules.

• Coordinate with ABAP and middleware teams for API integration between SAP and

the government’s e-invoice/GST portal or third-party providers.

• In-depth knowledge of IDoc processing, troubleshooting, and interface management.

• Good understanding of API-based integrations between SAP and government/third-

party systems

• Excellent in preparing documentation (FS, TS, UAT scripts), and support go-live

activities.

• Manage change requests, issue resolution, and enhancements post-implementation.

• Provide functional guidance to junior consultants and coordinate across cross-functional

SAP teams.

• Prepare and present project status reports to management and stakeholders.

Job description

Role Overview:

We at Incruiter are seeking an experienced and dynamic Panel Onboarding Team Lead to oversee the onboarding process of freelance interview panels. This role requires managing a team of recruiters, ensuring smooth panel sourcing, onboarding, and maintaining high-quality service delivery to our clients.

EXCITED ABOUT YOUR TASKS?

Team Leadership:

• Lead, mentor, and manage a team of recruiters responsible for sourcing freelance interview panel members based on client requirements.
• Ensure that the team achieves its sourcing and onboarding targets effectively.

Panel Sourcing & Onboarding:

• Collaborate with recruiters to source potential panel members using various tools like Naukri and other databases.
• Oversee the onboarding process to ensure smooth integration of panel members into Incruiters system.
• Leverage technical expertise in IT profiles (e.g., software development, data science, DevOps, cloud computing, cybersecurity and niche technologies) to identify candidates with relevant skills and industry experience.

Relationship Management:

• Build and maintain strong relationships with onboarded panel members to ensure their satisfaction and continued collaboration.
• Handle escalations and resolve issues promptly and professionally.

Quality Assurance:

• Ensure that the panels provided to clients meet high-quality standards and align with the specific job descriptions shared by clients.

Reporting & Coordination:

• Provide regular updates and reports to higher management on team performance and onboarding progress.
• Work closely with the client success and operations teams to align goals and deliverables.

Qualifications:

A minimum of 4+ years of experience in recruitment or a similar role.

Proven team management experience is mandatory.

Proficiency in using recruitment tools and databases such as Naukri, LinkedIn, and other sourcing platforms.

Strong communication and interpersonal skills.

Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

Experience in relationship management with freelancers or external consultants is a plus

We are looking for a Technical Lead - GenAI with a strong foundation in Python, Data Analytics, Data Science or Data Engineering, system design, and practical experience in building and deploying Agentic Generative AI systems. The ideal candidate is passionate about solving complex problems using LLMs, understands the architecture of modern AI agent frameworks like LangChain/LangGraph, and can deliver scalable, cloud-native back-end services with a GenAI focus.

Key Responsibilities :

- Design and implement robust, scalable back-end systems for GenAI agent-based platforms.

- Work closely with AI researchers and front-end teams to integrate LLMs and agentic workflows into production services.

- Develop and maintain services using Python (FastAPI/Django/Flask), with best practices in modularity and performance.

- Leverage and extend frameworks like LangChain, LangGraph, and similar to orchestrate tool-augmented AI agents.

- Design and deploy systems in Azure Cloud, including usage of serverless functions, Kubernetes, and scalable data services.

- Build and maintain event-driven / streaming architectures using Kafka, Event Hubs, or other messaging frameworks.

- Implement inter-service communication using gRPC and REST.

- Contribute to architectural discussions, especially around distributed systems, data flow, and fault tolerance.

Required Skills & Qualifications :

- Strong hands-on back-end development experience in Python along with Data Analytics or Data Science.

- Strong track record on platforms like LeetCode or in real-world algorithmic/system problem-solving.

- Deep knowledge of at least one Python web framework (e.g., FastAPI, Flask, Django).

- Solid understanding of LangChain, LangGraph, or equivalent LLM agent orchestration tools.

- 2+ years of hands-on experience in Generative AI systems and LLM-based platforms.

- Proven experience with system architecture, distributed systems, and microservices.

- Strong familiarity with Any Cloud infrastructure and deployment practices.

- Should know about any Data Engineering or Analytics expertise (Preferred) e.g. Azure Data Factory, Snowflake, Databricks, ETL tools Talend, Informatica or Power BI, Tableau, Data modelling, Datawarehouse development.

What We’re Looking for in You:

1. Qualifications: Bachelor’s Degree in Computer Science, Information Technology, or a related field

2. Certifications: NA

3. The Experience That Sets You Apart:

● Lead the development of responsive, pixel-perfect web interfaces using HTML, CSS, and JavaScript also Shopify

● Set and maintain frontend coding standards, structure, and best practices

● Collaborate with designers to bring UI/UX concepts to life with clean, maintainable code.

● Optimize web pages for performance, SEO, and cross-browser/device compatibility.

● Guide and mentor junior developers through code reviews and technical support.

● Own project timelines, quality assurance, and delivery for all frontend initiatives

4. Your Subject Matter Expertise:

● Team leadership — 2+ years leading 10+ member teams

● Strong communicator — aligns tech and non-tech teams

● Detail-driven — ensures UI and code precision

● Collaborative — fosters teamwork and mentorship

● Organized — manages time and parallel tasks efficiently

● Service-based mindset — experience in ~200-employee setups

● Composed under pressure — delivers in fast-paced environments

● Solution-focused — navigates challenges with clarity

Director - Frontend | Snapmint

Location: Gurgaon (Unitech Cyber Park, Sector 39)

Work Days: Monday – Friday

Experience: 12-16 years

About Snapmint: Founded by serial entrepreneurs from IIT Bombay, Snapmint is redefining how banking works by building the experience from the ground up. Our flagship offering provides 0% interest purchase financing to over 300 million banked Indian consumers even those without credit cards — through instant credit scoring and advanced underwriting systems.

By evaluating hundreds of data points beyond traditional credit models, we deliver real-time credit approvals, seamless digital loan servicing, and repayments — revolutionizing financial access for the modern, smartphone-first Indian consumer.

https://snapmint.com/

Job Overview:

We’re looking for a Director of Frontend Engineering with a strong focus on Web (React/Next.js) to lead the design, architecture, and execution of Snapmint’s consumer-facing platforms. This role will own web engineering at scale, while also overseeing Android frontend teams to ensure consistency, performance, and a unified user experience across platforms.

You will be responsible for building and scaling high-performance, modular frontend systems that serve millions of users, with a strong emphasis on design thinking, component reusability, and engineering excellence. This is a strategic leadership role that demands a deep understanding of web technologies, system architecture, and modern frontend design patterns, coupled with the ability to mentor teams and drive execution at speed.

🔧 Key Responsibilities:

• Own the frontend web strategy, architecture, and roadmap, focusing on React.js, Next.js, and scalable design systems.
• Lead and mentor web engineers to build modular, maintainable, and high-performing web applications.
• Collaborate with Product, Design, and Backend teams to deliver intuitive and performant cross-platform experiences.
• Oversee the Android frontend team (Kotlin, Jetpack Compose), ensuring consistency in UX, shared design principles, and code quality across platforms.
• Drive the development of design systems and component libraries that scale across web and mobile.
• Champion frontend modularization and micro-frontend architecture to support faster development and easier codebase management.
• Ensure adherence to code quality, performance, security, and accessibility standards.
• Implement best-in-class observability, error tracking, and performance monitoring tools (e.g., Sentry, Firebase, Lighthouse).
• Lead UI experimentation efforts (e.g., A/B testing, feature flags), continuously improving UX based on data.
• Foster a culture of continuous learning, technical excellence, and collaborative innovation within the frontend engineering teams.
• Keep the engineering org updated with the latest in frontend tech, frameworks, and tooling.

✅ Requirements:

• Bachelor’s or Master’s in Computer Science, Engineering, or related field.
• 12+ years of software engineering experience, with 8+ years in frontend development and 5+ years in technical leadership roles.
• Deep hands-on expertise in:

○ React.js, Next.js, JavaScript/TypeScript

○ Component-driven architecture, server-side rendering (SSR), static site generation (SSG)

○ Building and scaling design systems and modular UIs

• Strong understanding of web performance optimization, SEO, cross-browser compatibility, and accessibility standards (WCAG).
• Experience building scalable consumer-facing applications with millions of users.
• Exposure to Android frontend development (Kotlin/Jetpack Compose) with ability to guide and align mobile teams on UI/UX consistency.
• Familiarity with DevOps for frontend: CI/CD pipelines, feature flagging, analytics, and deployment strategies.
• Passion for design thinking, user-centric product development, and pixel-perfect implementation.
• Strong problem-solving, project management, and communication skills.
• 
  

Team Leader (Software Sales)

In-Office  Bangalore, Karnataka, India  Sales

Company Overview:

We are a technology company that provides unique, bespoke and cutting-edge Experiential Marketing Solutions and Services to organisations across sectors by leveraging the latest developments of Augmented Reality.

A leader in innovation, service, and consultation, the organisation, with cumulative leadership experience of 80+ years, has grown into a formidable company represented by 25+ senior experts in various fields located across the globe – all driven by a passion for the business and genuine love for small businesses.

Based out of India’s technology capital, Bengaluru, 4point2technologies has been a trailblazer in website architecture and development, developing customised applications, custom publishing, and digital marketing since 2004. 

Job Role: 

We are seeking an enthusiastic and highly motivated Software Sales Team Lead to join our dynamic sales team. 

Key Responsibilities

• Lead and motivate a team of software sales representatives to achieve individual and team sales targets.
• Develop, implement, and oversee effective sales strategies and processes for software products.
• Monitor, analyze, and report on sales performance metrics, adjusting tactics as necessary.
• Provide coaching, mentoring, and ongoing training to team members, fostering high performance.
• Collaborate with marketing, product development, and other internal teams to ensure alignment of sales activities with organizational goals.
• Build and maintain strong relationships with key clients, handling escalated customer issues promptly.
• Prepare and present sales reports and forecasts to senior management.
• Recruit, train, and onboard new sales representatives as needed.

Pre-Requsities:

• Bachelor’s degree in Business, Marketing, Technology, or a related field.
• Proven experience in software sales, with prior leadership or team management responsibility.
• Strong understanding of CRM tools and software sales cycles, preferably including SaaS experience.
• Demonstrated ability to achieve and exceed sales targets.
• Skills
• Strong leadership and motivational abilities.
• Excellent communication, negotiation, and interpersonal skills.
• Analytical mindset with the ability to interpret sales data and market trends.
• Proficiency with CRM and analytics software, such as Salesforce.

Why to Join?

The role requires a dynamic and results-driven professional who can inspire teams, drive growth, and deliver excellence in a fast-paced technology sales environment.

Key Responsibilities

• Develop and implement a comprehensive L&D strategy aligned with business priorities and growth targets.
•  Act as a strategic advisor to senior leadership on talent development, succession planning, and sales readiness.       
• Promote a culture of continuous learning, high performance, and sales excellence.
• Build and maintain leadership pipelines, addressing critical skill gaps across the organization.
• Integrate market insights, product knowledge, customer-centric strategies, and competitive intelligence into learning journeys.
• Team Development: Build, mentor, and empower high-performing teams that are mission-aligned and impact-driven.

Key Competencies Required:

• Deep expertise in L&D strategy, payroll management, and talent acquisition.
• Ability to structure, monitor, and optimize team performance.
• Strong strategic thinking and ability to align HR initiatives with business objectives.
• Experienced in managing and developing large sales teams, driving capability and performance.

Job Title: Team Leader

Location: Jaipur

Shift: 9:00 AM – 8:00 PM (Day Shift)

We are hiring experienced professionals with strong sales expertise and leadership skills to manage and motivate our outbound sales team in Jaipur.

Requirements:

• Excellent communication & interpersonal skills
• Outbound sales experience preferred
• Strong sales background (highly desirable)
• Minimum 1 year of team handling experience

Key Responsibilities:

• Lead, mentor, and motivate the sales team to achieve targets
• Monitor performance and provide actionable feedback
• Ensure adherence to sales processes & quality standards
• Handle escalations and resolve customer issues
• Prepare reports on team performance
• Train and guide new members for better productivity

🚀 We’re Hiring: Tech Lead – Backend | Onsite in Mumbai

Are you a passionate backend engineer with strong leadership skills?

We’re looking for a Tech Lead (Backend) to drive architecture, design, and development for high-scale systems while mentoring a talented team of engineers.

What You’ll Do:

🔹 Lead backend development using Kotlin/Java (JVM stack)

🔹 Own system architecture & design discussions

🔹 Build scalable microservices & RESTful APIs (Spring Boot)

🔹 Collaborate with business stakeholders & cross-functional teams

🔹 Mentor and guide engineers, fostering best coding practices

🔹 Ensure high performance, scalability, and reliability in production

What We’re Looking For:

✅ 8+ years of backend experience (Java/Kotlin, Spring Boot, APIs)

✅ Strong exposure to cloud platforms (Azure preferred)

✅ Hands-on with microservices, API integration & databases (Postgres)

✅ Experience leading teams & delivering enterprise-scale projects

✅ Excellent communication and leadership skills

✅ Onsite role in Mumbai

This is an exciting opportunity to lead backend initiatives for a fast-growing enterprise, working with modern architectures and cloud-native solutions.

• Oversee daily store operations, ensuring everything runs smoothly and efficiently.
• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
• Maintain high standards of customer service, addressing customer concerns and feedback.
• Monitor inventory levels, order stock, and manage product displays.
• Analyze sales data and prepare reports for senior management.
• Implement promotional activities and sales strategies to drive revenue.
• Ensure compliance with all company policies, health and safety regulations, and local laws.
• Conduct regular store audits and ensure the store's appearance is up to company standards.
• Handle store budgets, payroll, and scheduling efficiently.

Job Description:

We are seeking a motivated and experienced Store Manager to oversee daily operations at our retail locations. The Store Manager will be responsible for ensuring the store operates efficiently, meeting sales targets, delivering exceptional customer service, and managing staff.

Key Responsibilities:

• Oversee daily store operations, ensuring everything runs smoothly and efficiently.
• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
• Maintain high standards of customer service, addressing customer concerns and feedback.
• Monitor inventory levels, order stock, and manage product displays.
• Analyze sales data and prepare reports for senior management.
• Implement promotional activities and sales strategies to drive revenue.
• Ensure compliance with all company policies, health and safety regulations, and local laws.
• Conduct regular store audits and ensure the store's appearance is up to company standards.
• Handle store budgets, payroll, and scheduling efficiently.
• 
  

Requirements:

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Proven experience as a Store Manager or in a similar retail management role.
• Strong leadership and interpersonal skills.
• Excellent communication and organizational abilities.
• Ability to manage multiple tasks simultaneously and work under pressure.
• Proficiency in MS Office and retail management software.
• Flexibility to work in different shifts, including weekends.
• 
  

Preferred Qualifications:

• Experience in retail sales or customer service.

General Manager – Sales & Barter Deals

Location: Mumbai. ( Head Office )

About the Role

We are seeking an experienced General Manager to lead the Sales & Barter Deals team at BXI – Barter Exchange of India. The role involves managing Pan-India sales operations, driving annual revenue goals,

and ensuring strong business governance through P&L, MIS, and reporting.

Key Responsibilities

• Lead and mentor the Pan-India sales team to achieve revenue targets.

• Manage P&L, MIS, and business reporting for performance tracking.

• Build CXO-level relationships and close high-value barter deals across categories: Media, Hotels, Gift Vouchers & Electronics.

• Represent BXI at national industry forums and networking events.

• Ensure operational efficiency and day-to-day team performance.

• Travel across India to support team activities and client engagements.

Requirements

• Education: MBA preferred.

• Experience: 6–10 years in Sales / Business Development, including 4+ years in leadership.

• Proven track record of managing P&L and delivering revenue growth.

• Strong leadership, client management, and negotiation skills.

• Strategic thinker with execution focus; open to extensive travel.

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers,learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Associate Art Director -Social Media

Experience Level: 5+ years

Location: Bangalore, Onsite

**Please attach Portfolio in your resume to optimize this Opportunity**

Roles and Responsibilities:

1. Driving Organization Culture:

● Play an active and supportive role in driving the vision for the company in coordination with the Copy and SM and communicating the same to the employees within the Team

● Focus on Leadership actions impacting team members' performance to create better customer experiences and business results.

● Key focus on trying to plug any existing issues within the Organization as a whole

● Setting the democratic leadership tone for the organization

2. Business Strategy, Direction & Positioning:

● Involvement in existing brand strategy discussions and brainstorming sessions

● Develop creative programs and design concepts that meet the business objectives of the organization and that advance the brand strategies

● Lead initiatives and define future brand design direction

● Ensure design quality and that design directives are followed.

● Knowledge of the strategic direction of all accounts handled by his/her team

3. Account Mining & Partnerships:

● Work collaboratively with the SMM and strategy team to develop innovative concepts

identify potential problems, and formulate recommendations

● Contributing to pitch presentations

4. Account Management:

● Detailed knowledge of the design strategy formulated for different brands.

● Ensure effective and timely implementation of strategies

● Communicate and represent the brand from the design perspective, in and outside the design team

● Briefing and managing social media and development teams

● Take regular feedback from the client regarding the quality of work and areas of improvement

● Attend important and strategic Client meetings

5. Team Management:

● Foster growth and skill development of team members

● Creative Direction. Helping to drive innovation and creativity within the team

● Internal communication to streamline and standardize service quality in line with Moshi Moshi’s positioning

● Provide leadership of the account team and client, and ensure best-in-class work is delivered consistently.

6. Planning and prioritizing the team’s work:

● Improving the tracking and monitoring of team members as they progress through their work and skill set, and providing support such as counseling and extra training, where needed

● Project Manage work and ensure all deadlines are met

● Actively participate in the hiring process as part of interviewing and assessing candidates for their team as per the requirements of the accounts.

● Keep a tab/lower the attrition factors within the team and advise and inform the management accordingly

● Training Needs Analysis and other Employee Development activities of new joiners and team members

● Track and report the length of time for the training required on various training modules and suggest improvements to the company

● Perform Quarterly Evaluations and Annual Appraisals for the team members periodically and

update the HR and Management on the progress

● Strong Inter – department coordination to avoid any confusion

Moshi Moshi is looking for a talented and experienced Associate Art Director to join our Digital Marketing Team in Bangalore.

If you are passionate about Designs larger than life. - You are meant for this role!

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

Job Title: Team Leader – Operations

Location: Mohali / Karnal

Shift: Morning / Evening / Night

Experience: 3+ Years in KPO / BPO / Service Industry

Languages: English & Punjabi

About the Role:

We are seeking a dynamic and results-driven Team Leader – Operations to join our growing team. The ideal candidate will have prior experience in managing teams in a KPO, BPO, or Service Industry setup, with strong focus on process excellence and performance metrics.

Key Responsibilities:

• Lead, mentor, and motivate a team to achieve operational goals.
• Monitor daily operations to ensure productivity, quality, and SLA adherence.
• Drive performance improvements using data and process-driven insights.
• Conduct team reviews, provide feedback, and create development plans.
• Handle escalations and ensure effective client communication.
• Ensure compliance with organizational policies and operational standards.

Skills & Requirements:

• Minimum 3 years of experience in KPO/BPO/Service industry with team management exposure.
• Strong people management and problem-solving skills.
• Excellent communication in English & Punjabi.
• Proven ability to track and improve performance metrics.
• Flexible to work in rotational shifts (morning, evening, night).

What We Offer:

• Competitive salary with performance-linked growth.
• Exposure to a dynamic work environment.
• Opportunity to lead high-performing teams.

EXCITED ABOUT YOUR TASKS?

Team Leadership:

● Lead, mentor, and manage a team of recruiters responsible for sourcing freelance interview panel members based on client requirements.

● Ensure that the team achieves its sourcing and onboarding targets effectively.

Panel Sourcing & Onboarding:

● Collaborate with recruiters to source potential panel members using various tools like Naukri and other databases.

● Oversee the onboarding process to ensure smooth integration of panel members into Incruiter’s system.

● Leverage technical expertise in IT profiles (e.g., software development, data science, DevOps, cloud computing, cybersecurity and niche technologies) to identify candidates with relevant skills and industry experience.

Relationship Management:

● Build and maintain strong relationships with onboarded panel members to ensure their satisfaction and continued collaboration.

● Handle escalations and resolve issues promptly and professionally.

Quality Assurance:

● Ensure that the panels provided to clients meet high-quality standards and align with the specific job descriptions shared by clients.

Reporting & Coordination:

● Provide regular updates and reports to higher management on team performance and onboarding progress.

● Work closely with the client success and operations teams to align goals and deliverables.

Qualifications:

● A minimum of 10+ years of experience in recruitment or a similar role.

● Proven team management experience is mandatory.

● Proficiency in using recruitment tools and databases such as Naukri, LinkedIn, and other sourcing platforms.

● Strong communication and interpersonal skills.

● Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

● Experience in relationship management with freelancers or external consultants is a plus.

Why Join Us?

● Be part of a fast-growing platform revolutionizing the way companies hire interview panels.

● Opportunity to lead a team and make a significant impact on client success.

● Work in a collaborative and innovative environment.

Key Responsibilities

• Responsible for achieving both individual and team sales targets.
• Monitor team performance and ensure collective success.
• Conduct cold calling to generate leads and close deals.
• Assist clients with their grievances and ensure timely resolution
• Work across all three domains: Signal Services, Broking, and Copy Trading.
• Develop and implement new sales strategies to drive revenue generation.
• Research and explore global Forex & Comex markets for potential business growth.
• Ensure adherence to company policies, industry regulations, and compliance standards.
• Guide and mentor the team to enhance performance.

Qualifications:

• Minimum Graduate or Post Graduate.
• Proven experience in a client-facing role, preferably in client success, account management, or customer service.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and other relevant tools.

Perks & Benefits:

• Overseas trip by the company
• Monthly Contest & Trophies.
• Quarterly and Annual Rewards and Recognition. 

Nature of the Role

Our Campus Ambassador position is designed for motivated and proactive individuals passionate about promoting educational initiatives on campus. Ambassadors will:

• Act as the official representative of The Pro Educator and its programs within your university.
• Serve as the primary liaison between The Pro Educator and your campus community.
• Coordinate promotional events (both physical and virtual), workshops, webinars, and outreach efforts.
• Leverage your social media presence—Instagram, LinkedIn, Facebook, Telegram groups, group chats, etc.—to drive awareness and registrations.
• Identify and engage with target student groups—such as engineering, business, and design cohorts—to promote relevant initiatives.
• Share structured performance reports regularly, including referral counts, event participation, and audience reach insights.
• Collaborate on generating short content such as posts, stories, reels, or videos to highlight The Pro Educator’s offerings and student success stories.

This role provides not only the opportunity to build valuable professional experience—ranging from marketing and leadership to project coordination—but also to enhance your resume and portfolio with tangible campus-driven results.

Verification Details

To help us verify your association with your university and evaluate your application, please include:

• A link to your university email account (e.g., endings in *.edu or *.ac.in) used for verification, or any official campus ID details.
• Your social media profiles or handles (Instagram, Facebook, LinkedIn, Telegram, WhatsApp group membership, etc.) that you are actively using to connect with campus communities.
• Membership information for any student clubs or societies you belong to (engineering association, literary club, entrepreneurship cell, etc.).
• Any past promotional experience—such as event coordination, content creation, marketing campaigns, or referral programs—along with platform metrics if available.
• Optionally, links to your personal website or portfolio (if relevant), along with any previous work samples highlighting your outreach or leadership experience.

These details will help us confirm your eligibility and assess how effectively you can represent and coordinate events for The Pro Educator on your campus.

Job Title : Lead System Administrator / Team Leader – Server Administration (NOC)

Experience : 12 to 16 Years

Location : Bengaluru (Whitefield / Domlur) or Coimbatore

Work Mode : Initially Work From Office (5 days/week during probation), Hybrid thereafter (3 days WFO)

Salary : Up to ₹28 LPA (including 8% variable)

Notice Period : Immediate / Serving / up to 30 days

Shift Time : Flexible (11:00 AM – 8:00 PM)

Role Overview :

We are seeking an experienced Lead System Administrator / Team Leader to manage our server administration team and ensure the stability, performance, and security of our infrastructure. This is a hands-on leadership role that demands technical depth, strategic thinking, and excellent team management capabilities.

Mandatory Skills :

• Windows Server Administration
• Citrix, VMware, and Hypervisor Platforms
• 1–2 Years of Team Lead / Leadership Experience
• Scripting (PowerShell, Bash, etc.)
• Infrastructure as Code – Terraform / Ansible
• Monitoring, Backup, and Compliance Tools Exposure
• Experience in 24/7 Production Environments
• Strong Communication & Documentation Skills

Key Responsibilities :

• Lead and mentor a team of system/server administrators.
• Manage installation, configuration, and support of Windows-based physical & virtual servers.
• Ensure optimal uptime, performance, and availability of server infrastructure.
• Oversee Active Directory, DNS, DHCP, file servers, and backup systems.
• Implement disaster recovery strategies & capacity planning.
• Collaborate with security, application, and network teams.
• Create and maintain SOPs, asset inventories, and architectural documentation.
• Drive compliance with IT policies and audit standards.
• Provide on-call support and lead incident management for server-related issues.

Qualifications :

• Bachelor’s degree in Computer Science, IT, or related field.
• 10+ Years in server/system administration, including 1 to 2 years in a leadership capacity.
• Strong knowledge of Windows Server environments.
• Hands-on experience with Citrix, VMware, Nutanix, Hyper-V.
• Familiarity with Azure cloud platforms.
• Proficient in automation and scripting tools (PowerShell, Bash).
• Knowledge of Infrastructure as Code using Terraform and Ansible.
• Certifications like MCSA/MCSE, RHCE are a plus.
• Excellent communication, documentation, and team management skills.

Interview Process :

1. L1 – Technical Interview (with Partner Team)
2. L2 – Technical Interview (Client)
3. L3 – Techno-Managerial Round
4. L4 – HR Discussion

Job Title: Java Engineering Manager/Lead

Experience range:- 10 + Years

Location:- Pune / Mumbai

Knowledge and Skills:

• Strong proficiency in Core Java, Spring Boot.
• Experience with RESTful APIs, microservices, and multithreading.
• Solid understanding of RDBMS (MySQL/PostgreSQL).
• Exposure to cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
• Familiarity with CI/CD tools like Jenkins, GitLab, or GitHub Actions.
• Background in Fintech, particularly Digital Lending, Supply Chain Finance, or Banking products.
• Experience working in agile/scrum environments.
• At least 3 years of experience leading/managing a team of Java developers.

Key Responsibilities:

• Lead and mentor a team of Java developers, ensuring technical excellence and timely delivery.
• Actively participate in coding, code reviews, architecture decisions, and system design.
• Collaborate with cross-functional teams including Product Managers, QA, and DevOps.
• Maintain a strong hands-on presence in backend Java development and microservices architecture.
• Own the end-to-end lifecycle of features from requirement to deployment and post-release support

Roles and Responsibilities:

• Willing to familiarize yourself with the company's vision and mission seeking to accomplish set goals and objectives.
• Collating and maintaining client information in the CRM database and keeping the track of the team
• Strong Team leader who keeps the team on track
• Email & WhatsApp conversations with potential leads.
• Make potential leads understand our courses.
• Convert potential leads into customers.
• Learning & using our customer relations management software & others related computer software.
• 
  

Requirements:

• Excellent written and verbal communication skills
• Experience in Team leading in the International process
• Ability to work under pressure.
• Laptop is mandatory.
• Willing to work in a start-up environment (fast paced).
• Willing to work 6 days a week.
• Employment Type-Full-time

Key Responsibilities: Subject Matter Knowledge

● Detailed understanding of various standards and frameworks in information security, cybersecurity, business continuity, privacy, regulatory compliance requirements for various industries (such as ISO 27001, NIST Cybersecurity Framework, ISO 22301, SEBI, RBI, IRDA,, GDPR, CCPA (Data Privacy Regulations)

● Knowledge of Security Domains: Familiarity with key areas of cybersecurity,

including:

○ Network Security (Firewalls, IDS/IPS, VPNs)

○ Cloud Security (AWS, Azure, GCP security principles, container security)

○ Application Security / DevSecOps (Secure coding practices, SAST/DAST)

○ New emerging technologies landscape

○ Identity and Access Management (IAM) (Authentication, authorization,

privileged access)

○ Endpoint Security (Antivirus, EDR, mobile device management)

● Threat Landscape Awareness: Staying current with common attack vectors (e.g.,phishing, ransomware, zero-day exploits), threat actors, and cybersecurity trends.

● Incident Response (IR) Lifecycle: Knowledge of the stages of incident response

(Preparation, Detection, Containment, Eradication, Recovery, Lessons Learned) to manage projects that improve IR capabilities or even help coordinate during a crisis.

● Read, research, build templates and deliverables specific to customer or general templates for the work at hand

Project Lifecycle Management & Ownership:

● Accountable for overall project success, client relationships, profitability, and meeting strategic objectives.

● Primary escalation point for key client stakeholders; building and nurturing

long-term client relationships; identifying new business opportunities.

● Develop project plans, including weekly activity schedules/Sprint planning, ensuring

alignment with project goals and client expectations.

● Monitors overall project timelines; milestones, tracks and ensure billing, address resource conflicts across projects.

Communication & Stakeholder Management:

● Serve as the primary point of contact for the client, maintaining a professional and collaborative relationship throughout the project duration.

● Lead periodic client and internal project calls, communicating progress, identifying

day-to-day issues, and driving resolutions.

● Promptly identify, highlight, and escalate any project challenges, hindrances, or potential delays in milestones to the Management and client, proposing solutions where possible.

Team Leadership & Mentorship:

● Actively mentor and guide consultants working on the project.

● Clearly define and align consultants on their respective tasks, setting precise expectations for quality, timeliness, and output.

● Regularly obtain updates from consultants, providing feedback and directing them for task completion.

PreSales and Business Development

● Actively participates in pre-sales, proposal development, and identifying new business within existing accounts.

● Helps organization ideate new services and business lines

Qualifications:

● Bachelor’s degree in IT, Computer Science, Cybersecurity, or a related field.

● Certiications such as CISA, CISSP, CISM, CEH,etc.

● Good communication skills and a willingness to learn.

What We Look For:

● Strong written and verbal communication skills.

● Expert-level knowledge of the Information Security industry, with a deep and current

understanding of relevant frameworks, threats, and trends.

● Ability to learn and fit into our company culture.

● Proven track record in client relationship management, business development, and pre-sales.

Why Join Us?

● Work with experienced professionals in cybersecurity.

● Enjoy continuous learning and growth in a supportive environment.

Job Title : Enterprise Architect

Experience : 10+ Years

Location : Trivandrum / Kochi

Budget : Up to ₹35 LPA

Notice Period : Immediate to 15 Days

Job Overview :

We’re seeking a seasoned Enterprise Architect with strong experience in the BFSI domain to lead enterprise-wide architecture design and technology strategy. The role involves aligning IT with business goals, designing scalable systems, and driving digital transformation across the organization.

Mandatory Skills :

Enterprise architecture (TOGAF/Zachman), cloud architecture, application & infrastructure design, BFSI domain experience, system integration, stakeholder management, and technical leadership.

Key Responsibilities :

• Define and execute enterprise architecture strategy, vision, and roadmap.
• Design architecture across applications, data, infrastructure, and security.
• Lead technical decisions, architecture reviews, and standardization efforts.
• Collaborate with business, IT, and vendor teams to ensure aligned solutions.
• Ensure compliance with security, governance, and regulatory standards.
• Stay updated on emerging tech and recommend innovations.

Required Skills :

• Proven experience in enterprise architecture frameworks (TOGAF/Zachman).
• Strong understanding of cloud, microservices, application development, and data management.
• Experience in automation, CI/CD, and DevOps practices.
• Excellent communication, leadership, and stakeholder management skills.
• Domain expertise in BFSI (Retail/Healthcare is a plus).
• Certifications like TOGAF, CEH preferred.

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Role Overview:

We are seeking a dynamic and revenue-driven Lead Strategic Partnerships & Alliances to lead, train, and scale our Partnership & Alliances team. You will be responsible for driving strategic partnerships, channel alliances, and revenue growth while optimizing the partnership ecosystem. This role requires a proven track record in revenue generation through partnerships, strong leadership skills, and an ability to build long-term alliances.

Responsibilities:

• Own and lead the partnerships strategy by identifying, onboarding, and scaling strategic partners, resellers, and alliances.
• Train and mentor the partnerships team to enhance their performance and drive revenue.
• Develop and execute partnership programs that generate revenue and expand market reach.
• Build strong relationships with key industry players, resellers, and technology partners.
• Streamline onboarding, engagement, and revenue-sharing models for efficiency.
• Negotiate and close high-impact deals, working closely with leadership to structure long-term business success.
• Track key KPIs such as partner revenue contribution, retention, and deal closures while optimizing strategy accordingly.
• Collaborate with Sales, Marketing, and Product teams to align partnerships with business objectives.

Qualifications:

• Minimum 5 - 7 years of experience in Strategic Partnerships, Channel Sales, or Alliances, preferably in a SaaS/product-based company.
• Proven track record in generating revenue through partnerships and alliances.
• Strong leadership skills with experience in training and managing high-performance teams.
• Excellent negotiation skills with the ability to structure and close complex partnership deals.
• Strategic thinker with the ability to identify growth opportunities and execute data-driven partnership strategies.
• Strong relationship-building skills with an existing network in SaaS, telecom, or cloud-based industries being a plus.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Perks & Benefits:

• Lead and scale the Partnerships & Alliances function in a fast-growing SaaS company.
• Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Directly impact business growth and revenue through high-value collaborations.
• Competitive compensation with a lucrative variable component.
• Opportunity to work with leading partners and industry leaders.

Job Title : Lead Web Developer / Frontend Engineer

Experience Required : 10+ Years

Location : Bangalore (Hybrid – 3 Days Work From Office)

Work Timings : 11:00 AM to 8:00 PM IST

Notice Period : Immediate or Up to 30 Days (Preferred)

Work Mode : Hybrid

Interview Mode : Face-to-Face mandatory (for Round 2)

Role Overview :

We are hiring a Lead Frontend Engineer with 10+ Years of experience to drive the development of scalable, modern, and high-performance web applications.

This is a hands-on technical leadership role focused on React.js, micro-frontends, and Backend for Frontend (BFF) architecture, requiring both coding expertise and team leadership skills.

Mandatory Skills :

React.js, JavaScript/TypeScript, HTML, CSS, micro-frontend architecture, Backend for Frontend (BFF), Webpack, Jenkins (CI/CD), GCP, RDBMS/SQL, Git, and team leadership.

Core Responsibilities :

• Design and develop cloud-based web applications using React.js, HTML, CSS.
• Collaborate with UX/UI designers and backend engineers to implement seamless user experiences.
• Lead and mentor a team of frontend developers.
• Write clean, well-documented, scalable code using modern JavaScript/TypeScript practices.
• Implement CI/CD pipelines using Jenkins, deploy applications to CDNs.
• Integrate with GCP services, optimize front-end performance.
• Stay updated with modern frontend technologies and design patterns.
• Use Git for version control and collaborative workflows.
• Implement JavaScript libraries for web analytics and performance monitoring.

Key Requirements :

• 10+ Years of experience as a frontend/web developer.
• Strong proficiency in React.js, JavaScript/TypeScript, HTML, CSS.
• Experience with micro-frontend architecture and Backend for Frontend (BFF) patterns.
• Proficiency in frontend design frameworks and libraries (jQuery, Node.js).
• Strong understanding of build tools like Webpack, CI/CD using Jenkins.
• Experience with GCP and deploying to CDNs.
• Solid experience in RDBMS, SQL.
• Familiarity with Git and agile development practices.
• Excellent debugging, problem-solving, and communication skills.
• Bachelor’s/Master’s in Computer Science or a related field.

Nice to Have :

• Experience with Node.js.
• Previous experience working with web analytics frameworks.
• Exposure to JavaScript observability tools.

Interview Process :

1. Round 1 : Online Technical Interview (via Geektrust – 1 Hour)

2. Round 2 : Face-to-Face Interview with the Indian team in Bangalore (3 Hours – Mandatory)

3. Round 3 : Online Interview with CEO (30 Minutes)

Important Notes :

• Face-to-face interview in Bangalore is mandatory for Round 2.
• Preference given to candidates currently in Bangalore or willing to travel for interviews.
• Remote applicants who cannot attend the in-person round will not be considered.

Job Summary:

We are looking for a dynamic and experienced Graphic Design Manager / Assistant Design Manager with 8–10 years of relevant industry experience. The ideal candidate should possess excellent communication and managerial abilities, a strong creative vision, and hands-on expertise in graphic design. This role requires someone capable of leading a team of designers, managing client relationships, and driving projects from concept through execution with strategic insight and creative excellence.

Key Responsibilities:

• Team Leadership: Manage, mentor, and guide a team of graphic designers, ensuring consistent delivery of high-quality work.
• Project Management: Oversee the end-to-end design process for multiple projects, ensuring deadlines, quality, and brand consistency are met.
• Client Interaction: Serve as a key point of contact for clients, understanding their design needs, presenting creative concepts, and integrating feedback efficiently.
• Creative Strategy: Collaborate with marketing, product, and leadership teams to define and execute impactful visual communication strategies.
• Design Execution: Supervise the creation of visual assets including branding, digital campaigns, social media creatives, print collateral, presentations, etc.
• Quality Control: Review and approve all design deliverables to ensure they meet brand guidelines, visual standards, and project objectives.
• Resource Planning: Allocate tasks, manage workloads, and ensure optimal utilization of team resources.
• Innovation: Stay updated with design trends, tools, and technologies to continuously elevate the creative output.

Requirements:

• Bachelor's or Master's degree in Graphic Design, Visual Communication, Fine Arts, or a related field.
• 8–10 years of professional experience in graphic design, with at least 2–3 years in a managerial or leadership role.
• Strong portfolio demonstrating a range of creative projects across digital and print media.
• Excellent knowledge of design software: Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD, After Effects), Figma, etc.
• Proven ability to handle multiple projects and clients simultaneously with effective time and team management.
• Exceptional communication and interpersonal skills; able to clearly articulate design concepts and rationale.
• Solid understanding of branding, visual storytelling, and marketing principles.

Preferred Qualifications:

• Experience working in a design agency, advertising firm, or in-house marketing/design team.
• Knowledge of motion graphics or video editing tools is a plus.
• Familiarity with UI/UX design principles is an added advantage.

What We Offer:

• A creative and collaborative work environment
• Opportunity to lead a talented design team
• Exposure to diverse and high-impact projects
• Competitive compensation and benefits

Job Title: Sr. Sales & Marketing Executive

Introduction: The upcoming years are going to be filled with exciting new developments at Organization, and we are looking for exceptional people to make the Organization of tomorrow beautiful, usable and inventive. Working from our Mumbai [Head Office], you will be part of a small and rapidly growing team. You will spend your days at Purple Tuche performing tasks such as calling clients, fixing appointments, meeting clients, and converting leads into sales. At Organization, we are passionate about what we do. We look for strong-minded people with a clear vision who will do whatever it takes to get the job done. Significant professional experience is preferred.

Job Profile: Area of operation: Sr. Sales & Marketing Executive

Job Responsibilities:

● Creating relationships with potential and existing clients via networking, calls, emails and in-person meetings.

● Building and sustaining long-lasting relationships with existing and potential clients.

● Researching potential clients' products or services and determining the geographic location of most of their target customers.

● Meet with potential clients to present company offerings and proposals and address their concerns.

● Assisting the marketing team in the preparation of media kits and promotional plans.

● Attending networking meetings, sales meetings, trade shows, exhibitions and workshops as required.

● Generate a sales funnel for the company’s various offerings.

● Convincing clients to purchase company products and services by communicating the benefits.

● Generating leads and efficiently keeping in regular contact with existing prospects.

● Understanding and keeping up-to-date with constant developments in the communications industry and agency market.

● Identifying areas for expansion and development.

● Create weekly/monthly forecasts on revenue/target management and end-of-month revenue and market performance reports.

● Delivering against these targets to ensure revenue expectations are met.

● Maximising networking opportunities and regularly using conferences, events and trade shows to increase awareness and develop a further network of contacts.

● Maintaining Client Database from all available sources.

● Make sure that monthly, quarterly and annual sales targets are met.

Key Skills /Requirements:

● Minimum 3+ years experience in the field of Sales & Marketing of Media / Agency / IT Background (face-to-face experience imperative; experience within the Agency sales preferred)

● Educated to degree level or equivalent

● Self-starter who is target-driven and self-motivated and must be comfortable in a target-oriented environment.

● Excellent communication and presentation skills (telephone, written and face-to-face)

● Consultative sales skills: our audience is made up of agencies/media owners and requires a balance of soft sell approach and hard sell closure

● Excellent time management, an individual who thrives on working autonomously

● Experience working in IT sales with a bit of technical knowledge and understanding of and passion for the industry.

● The ideal candidate will be determined, outgoing, positive, articulate and diplomatic.

Experience: Min. 3 years+ (Fresher’s strictly don’t apply)

Candidates Preferred: Male & Female - mandatory in the media, events, and advertising.

Working Hrs. 10.00 a.m. to 7.00 p.m. [Monday – Friday][Alternate Saturdays] 

If interested Candidate apply through link:- https://tiny.cc/NGtalent  

We are looking for an Executive Assistant who will play a crucial role in ensuring the smooth and efficient operation of our accounting firm. The successful candidate will provide comprehensive administrative and basic accounting support to our team of professionals, enabling them to focus on delivering outstanding financial solutions to our clients.

Key Responsibilities:

1. Administrative Support: Manage calendars and schedules for senior executives.

• Coordinate internal and client meetings, appointments, conference calls.
• Provide excellent client service by addressing inquiries and ensuring documentation is received on time.
• Maintain and update internal databases and filing systems.
• Manage office supplies and liaise with vendors as required.

2.Time & Attendance: Maintain accurate records of employee attendance and work hours.

• Assist in the preparation of timesheets and payroll data.
• Invoicing and Collections: Generate and send invoices to clients accurately and in a timely manner.
• Maintain records of invoices and payment receipts.
• Monitor outstanding client payments and follow up to ensure timely collections.
• Coordinate with the finance team to resolve payment issues.

3.Tracking Budget vs. Actuals & KPI’s:

• Assist the finance department in tracking budget performance.
• Generate reports comparing budget projections with actual financial results.
• Help monitor other key performance indicators.

4.Basic Accounting Functions:

• Perform data entry of financial transactions into accounting software.
• Assist with bank reconciliations and ledger maintenance.
• Support preparation of expense reports and petty cash reconciliations.
• Help in compiling supporting documents for audits or financial reporting.
• Coordinate with the bookkeeping team on document collection and classification.

Only females are preferred

Qualifications:

• Bachelor’s degree in Business Administration, Accounting, or a related field is preferred.
• Prior experience as an executive assistant or in a similar administrative role.
• Familiarity with accounting principles and financial documents.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (especially Excel); familiarity with accounting software is an advantage.

• Oversee business operations across multiple territories (Western, Central & Harbour lines of Mumbai)
• Lead, mentor, and motivate a team of Area Business Managers (ABMs) and Medical Representatives
• Drive sales performance and ensure achievement of monthly and quarterly targets
• Strategically manage key accounts and expand the customer base within assigned regions
• Build strong relationships with healthcare professionals, including doctors and pharmacists
• Conduct regular field visits, joint calls, and training sessions to monitor performance and coach team members
• Analyze market trends and competitor activity to implement effective business strategies
• Collaborate with internal stakeholders for product promotion, marketing initiatives, and brand visibility
• Ensure compliance with company standards and ethical practices

Requirements:

• Bachelor’s degree in Pharmacy, Science, or any related field
• Minimum 5 years of proven experience in pharmaceutical sales, with at least 1–2 years in a managerial or supervisory role
• Experience in the Nephrology segment preferred; Cardio-Diabetic background may also be considered
• Strong leadership and team management capabilities
• Excellent communication, negotiation, and interpersonal skills
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Ability to thrive in a fast-paced, target-driven environment

Job Title: Sr. Sales & Marketing Executive

Job Profile:

Area of operation: Sr. Sales & Marketing Executive

Job Responsibilities:

● Creating relationships with potential and existing clients via networking, calls, emails and in-person meetings.

● Building and sustaining long-lasting relationships with existing and potential clients.

● Researching potential clients' products or services and determining the geographic location of most of their target customers.

● Meet with potential clients to present company offerings and proposals and address their concerns

● Assisting the marketing team in the preparation of media kits and promotional plans.

● Attending networking meetings, sales meetings, trade shows, exhibitions and workshops as required.

● Generate a sales funnel for the company’s various offerings.

● Convincing clients to purchase company products and services by communicating the benefits.

● Generating leads and efficiently keeping in regular contact with existing prospects.

● Understanding and keeping up-to-date with constant developments in the communications industry and agency market.

● Identifying areas for expansion and development.

● Create weekly/monthly forecasts on revenue/target management and end-of-month revenue and market performance reports.

● Delivering against these targets to ensure revenue expectations are met.

● Maximizing networking opportunities and regularly using conferences, events and trade shows to increase awareness and develop a further network of contacts.

● Maintaining Client Database from all available sources.

● Make sure that monthly, quarterly and annual sales targets are met.

Key Skills /Requirements:

● Minimum 3+ years experience in the field of Sales & Marketing of Media / Agency / IT Background (face-to-face experience imperative; experience within the Agency sales preferred)

● Educated to degree level or equivalent

● Self-starter who is target-driven and self-motivated and must be comfortable in a target-oriented environment.

● Excellent communication and presentation skills (telephone, written and face-to-face)

● Consultative sales skills: our audience is made up of agencies/media owners and requires a balance of soft sell approach and hard sell closure

● Excellent time management, an individual who thrives on working autonomously

● Experience working in IT sales with a bit of technical knowledge and understanding of and passion for the industry.

● The ideal candidate will be determined, outgoing, positive, articulate and diplomatic.

Experience: Min. 3 years+ (Fresher’s strictly don’t apply) Candidates Preferred: Only females - mandatory in the media, events, and advertising.

Working Hrs. 10.00 a.m. to 7.00 p.m. [Monday – Friday][Alternate Saturdays]

If Anyone interested apply through link :-  https://tiny.cc/NGtalent