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You will work in the India office (INO), which currently comprises ~1000 Firm members and external workers. You would oversee, guide and direct operations and strategy for all functions pertaining to Location management, Travel (Air, Ground transportation, Hotels and Guesthouses), Executive Assistants (90 members), Visual Graphics (50 members), Events management for the office, as well as personnel practices for our support staff.
You would work very closely with the Office Manager and senior leadership of the Firm in this role. You will also engage extensively with the Director of Professional Development, Director of Finance and Director of Strategic Initiatives for the India office. You would connect and collaborate with the local Partner group and different office functional teams (e.g., IT/ finance, etc.) besides your regional/ global counterparts.
What You'll Do:
- You would be responsible for end-to-end planning, strategy, and guidance on all activities pertaining to Real estate, Assistants cohort, Visual Graphics, Travel, Events and operations for the office, and personnel management for the support staff.
- You will engage with stakeholders at multiple levels to strategize, manage and problem-solve on-the-job to ensure that the office is compliant with all legal and regulatory requirements surrounding these areas of work.
- You would design and oversee personnel practices for support staff across departments, including recruiting, evaluation, compensation, benefits, training, and development.
- In addition, you would mentor and provide leadership support to functional managers to ensure that high-quality support is provided to consultants; establish and monitor adherence to core processes and policies and constantly innovate support models to continuously enhance efficiency and effectiveness.
- You would be responsible for overseeing physical facilities (e.g., lease arrangements, construction projects), working with leadership and Firm Real Estate to design optimal solutions that balance cost and functionality. You would work with functional managers to develop financial plans and track/report key performance metrics; with office leadership and finance team, manage office support economics and proactively identify and execute improvement opportunities.
- As appropriate, you would need to facilitate external administrative interactions - e.g., government and regulatory bodies, service agents, tax, corporate registrations. As and when needed, you would be required to support office leadership in risk management, including client arrangements, confidentiality and working papers processes, disaster preparations and business continuity planning.
- You would oversee the events function within the office; providing guidance on every event undertaken by the team.
- You would also manage the travel function for INO, driving strategic partnerships and providing oversight on travel operations.
- You would be expected to liaise with Firm/regional leaders and other cells to integrate the office with relevant administrative networks, processes and policies and share and implement best practices where appropriate.
Qualifications :
The ideal candidate will have:
- 15+ years' experience in managing administration, travel and personnel-related operations, strategy, and compliances for a large-sized organization or multinational company
- At least a Bachelor's degree; an MBA would be an added advantage
- Broad business acumen; finance/ operations knowledge will be a plus
- Thorough familiarity with office administration, real estate, personnel management, travel, and events
- Senior presence and ability to develop strong, collaborative relationships with office/practice leaders
- Excellent problem solving, analytic, and project management skills
- Outstanding communication and negotiation skills
- Strong team leadership and people development ability
Coordinate office activities and operations to secure efficiency and compliance to company policies
Supervise administrative staff and divide responsibilities to ensure performance
Manage agendas / travel arrangements / appointments etc. for the upper management
Manage phone calls and correspondence (e-mail, letters, packages etc.)
Support budgeting and bookkeeping procedures
Create and update records and databases with personnel, financial and other data
Track stocks of office supplies and place orders when necessary
Submit timely reports and prepare presentations / proposals as assigned
Assist colleagues whenever necessary
Requirements and skills
Proven experience as an office administrator, office assistant or relevant role
Outstanding communication and interpersonal abilities
Excellent organizational and leadership skills
Familiarity with office management procedures and basic accounting principles
Excellent knowledge of MS Office and office
About Us
Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.
What We Are Looking For :
We are looking for a receptionist to be responsible for greeting clients, and visitors to our office and handling a variety of administrative tasks; including answering phones, receiving visitors, preparing meeting and training rooms, making travel plans, event coordination, vendor management etc.
Role & Job Responsibilities:
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Notifies company personnel of visitor arrival.
- Maintains security and telecommunications system.
- Informs visitors by answering or referring inquiries.
- Maintains security by following procedures, monitoring the logbook and issuing visitor badges
- Assisting with a variety of administrative tasks including copying, faxing, stay booking, food ordering, stationary and making travel plans.
- Preparing meeting and training rooms.
- Performing ad-hoc administrative duties.
Responsibilities
- Operational tasks
- Should be able to work in the US East Time zone idenpendtly
- Ensure the day-to-day functioning of team members operating hybrid is seamless.
- Ensure all team members are provided with all the necessary software, applications, assets, etc.
- Make co-working arrangements when the need arises
- Find the best options in the procurement of assets, tools, software, and services with regard to quality and cost.
- Take necessary steps to ensure all the operational tasks are undertaken with an eye on quality and value for money.
- IT Support
- Maintain IT software, tools, and applications repository.
- User management with regards to all the required software, tools, and applications generic and project-specific.
- Purchase, renewal, and cancellation of the software, tools, and applications.
- Ensure all the software, tools and applications have the least possible downtime.
- Logistics
- Take ownership of the logistical arrangements for company initiatives, programs or events.
- Vendor management
- Team Member Engagement
- Initiate, support, or coordinate events that play a role in team member engagement.
- Collaborate with other support teams, technology teams, and other stakeholders in their initiatives.
- Own the health insurance platform, its user management, team member support, renewal, and cost optimization by ensuring we are getting the best from the vendor.
- Other
- Own timely communications to all stakeholders about new initiatives, changes, downtimes, maintenance, etc.
- Achieve and maintain quality and efficiency in all tasks assigned.
- Align with the company's core values, respect, and adhere to all company guidelines.
- Operate with utmost integrity, behave ethically, and maintain respect for all.
- Event management
Qualifications
- Bachelor's Degree in Human Resources or related field MBA-IT Systems/Operations, BCA with MBA.
- Good communication skills
- Any prior experience is good to have
- People-oriented and results-driven
- Working knowledge of Google Workspace, Gmail, Docs, Sheets, Slides, and Drive.
- Working knowledge of system and data security tools.
- Should be a tech-savvy individual with the ability to learn new tools, software, and applications. Their uses, management, and basic troubleshooting.
- The ability to work as part of a team.
- Resourceful, self-motivated, and proactive.
- Strong analytical and problem-solving skills.
- Excellent administrative and organizational skills.
Job Description
We are looking for a reliable Administration Executive. He will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently. The ideal candidate will be competent in prioritizing and working with little supervision. The administration executive will ensure smooth running of our company’s office.
Key Responsibilities:
- Admin & daily office facility work
- Ordering Office supplies (stationery, pantry and other inventory)
- Maintenance & repair of Assets/Laptops
- Bills & payment records.
- Supervision & Staffing of the office.
- Tracking budget expenses.
Desired Candidate Profile:
- Good verbal and written communication skills.
- Technical bent of mind to isolate a problem quickly.
- Have proven experience in the same domain.
- Proficient with Microsoft Office, Excel software and phone systems.
Education-
Education: Any Graduate
Job Description:
We are searching for a highly qualified management support executive to work closely with our Management team. He will be responsible for productivity, streamlining strategic initiatives, overseeing program management, and communicating objectives between departments. The ideal candidate will have proven experience in a business management role, with a special focus on executive-level advising and inter-departmental collaboration.
Objectives of this Role:
- Oversee strategic business initiatives from development through successful execution under the guidance of senior leadership and departmental heads
- Assist and communicate with executives in decision-making, program management, and initiative implementation
- Review, design and execute on improvements to organisational structure, find knowledge and skills gaps and help address them
- Improve current processes and coordinate organizational procedures for optimized efficiency and productivity
- Serve as liaison between staff, executives, senior leaders, and Founders, regarding company climate, employee well-being, project updates, proposals, and planning
- Oversee daily operations through collaboration with senior management and department leaders
- Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and Executives on special projects.
- Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications
- Assist and communicate with Team Heads in decision-making, program management, and initiative implementation
- Ensuring periodic progress tracking and Level 1 problem solving on behalf of founders
- Setting up company wide tracking dashboards
- Analyze it to deliver actionable insights and define key programs
- Assisting founders in investor decks and pitches
- MIS and Analytics for investor pitches
Skills and Qualifications :
- MBA from Tier-1 business school. Technical undergraduate background would be a plus
- Proven experience organizing and directing multiple teams and departments
- Excellent communicator in written and verbal form
- Extremely versatile, dedicated to efficient productivity
- Experience planning and leading strategic initiatives
- Experience with budget management
- Consulting experience with a focus on operations management
- Strong project reporting skills, with a focus on interdepartmental communication
Our client works as a battery swapping network so that instead of purchasing, it allows electric auto rickshaw drivers to swap batteries and pay for it as they use it. Their focus is on advantages like earning a non-stop battery for 150 KM, no waiting to charge till 100 KM and pay-as-you-go option till 50 KM.
Our client works as an App that focuses on providing comfort to people in terms of ride sharing, ride hailing and cashless payments. Their prominent features include digital payments, trained drivers, doorstep pickup, daily affordable pricing etc.
Headquartered in Delhi, our client was co-founded by three veteran entrepreneurs who are BITS Pilani alumni.
As a Office Administrator, you will be responsible for coordinating office activities and operations to secure efficiency and compliance with company policies.
What you will do:
- Supervising administrative staff and dividing responsibilities to ensure performance
- Managing agendas/ travel arrangements/ appointments etc. for the upper management
- Managing the requirements of all stations
- Helping the teams to setup new station by making sure all requirements are fullfilled
- Managing phone calls and correspondence (e-mail, letters, packages etc.)
- Supporting budgeting and bookkeeping procedures
- Creating and updating records and databases with personnel, financial and other data
- Tracking stocks of office supplies and placing orders when necessary
- Submitting timely reports and preparing presentations/ proposals as assigned
- Assisting colleagues whenever necessary
Desired Candidate Profile
What you need to have:- High school diploma; BSc/ BA in office administration or relevant field is preferred
- Proven experience as an office administrator or relevant role
- Real- Estate or Infra working background will be a plus
- Outstanding communication and interpersonal abilities
- Excellent organizational and leadership skills
- Familiarity with office management procedures and basic accounting principles
- Excellent knowledge of MS Office and office management software (ERP etc.)
• Completes a broad variety of administrative tasks for the CEO including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings. • Good with Office tools- word, PowerPoint, excel. Working experience on google sheets/ GSuite tools will be an advantage. Expert- level is written and verbal communication skills. • Completes a broad variety of administrative tasks for the CEO including managing an extremely active, Calendar of appointments; completing expense reports; • Plans, coordinates and ensures the CEO schedule is followed and respected. Provides "gatekeeper' and "gateway"; role, creating win- win situations for direct access to the CEO's time and office. • Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company. • Prioritizes conflicting needs; handles matter expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures. • Works closely and effectively with the CEO to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the President updated. • Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the President, some of which may have organizational impact. • Project Coordination - Co-ordinate with the various departments on the projects initiated from the CEO's office.
• Project Lead Management - Lead projects initiated from the CEO's office and draw a project plan along with respective milestones, responsibilities, dependencies and timelines
What we look for: • Master’s degree in MBA major Finance preferred. • Strong work tenure: 2 to 4years of experience supporting C-Level Executives. • Experience and interest in internal and external communications, partnership development, and fundraising. • Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms. • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response. • Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Notifies company personnel of visitor arrivals.
- Informs visitors by answering or referring inquiries.
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
Good communication skills.Back end office job to get work done by other employees.To boast sales and ensure that the work is done on time.
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