Technical Project Manager

Job Description Job Summary Acquiring new customers and engaging with existing ones. Product: SAAS & PAAS software Solutions to enterprise Job Types - 70 % time on field ( customer facing) Responsibilities and Duties Key Result Areas Open for cold calling Explain our Solutions and be a story teller Fix and schedule meetings for self Meet customer aligned by Inside Sales and also support with new prospect lead Interact and Converting leads received from various marketing channels. Update daily reports and activities on CRM, Managing Email and content marketing automation applications Preparing short-term and long-term sales plan Excellent Communication skills - English and local language Self motivator and Eager to learn customer focus, and develop skills on to be competent and/or product knowledge Takes initiative. Does not wait to be asked. Plans efficiently and is accountable Smart in terms of working Develop a database of prospective client companies in Specified location & across various sectors. Responsible for identifying, scheduling and monitoring leads to prospect, qualify, develop, and document potential sales opportunities

About enguru
Enguru is India’s leading destination for online learning English, with over 4 crore learners who have used our products. enguru caters to multiple audiences, including adult and children learners looking to learn English through live group and/or personal classes.
About the role
You will get to lead backend development across the enguru product suite, including our spoken English app for adults and spoken English app for kids amongst others. You will work closely with other engineers and product managers to help optimise the architecture across our apps.
Desired Experiences & Skillsets
- Experience with Python/Django and worked with &amp
- End-to-end expertise in web application
- Strong understanding of structured & unstructured databases
- Proficient with JS Frameworks
- Dev-ops experience around handling deployments &amp
- Led and/or collaborated closely with team members
Proficiency with tools such as
- Python
- Django
- Rest APIs (and RESTful API principles)
- Angular
- React
- mongoDB
- AWS
- Docker

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

 

Responsibilities

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Integration of data storage solutions.

 

Skills And Qualifications

 

• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good understanding of server-side template languages
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding accessibility and security compliance
• Strong proficiency with JavaScript
• Knowledge of Node.js and frameworks available for it.
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git

 

About Tars:

Tars is a Conversational Marketing Platform which enables businesses to increase their conversion rate, generate more qualified leads by using chatbot landing pages and automated customer support. Some of our customers include American Express, Daimler, Vodacom, University of California and they have been using our chatbots for requirements in marketing, customer service, customer onboarding, engagement as well as internal operational aspects.


Till date, our product has enabled over 20,000 creators to build over 35,000 chatbots that have together completed over 50 million conversations.


What's more, we are poised for scale and growth, which is why we need more talent like yourself.


We believe in:

- Building a large profitable business: We envision building a capital-efficient, large, profitable business to achieve our mission. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building Value SaaS.
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

The Opportunity:

Tars is looking to hire an Account Executive to close new sales. In this role, your goal is to help:

- Marketers get better ROI in their campaigns
- Help customer support teams deliver a better experience with automation

You will be handed sales qualified leads that are generated through various inbound & outbound channels, and you will be responsible for handling that relationship until they sign a contract. Once they sign a contract, customer success will take over and help them succeed.


Our ideal candidate is confident, can communicate clearly, and has a passion for sales.


Please be aware that the market you will be selling into in this position currently will be the US. So you are expected to work during US EST hours.


Responsibilities:

- KPIs - Number of new deals closed, $ revenue added, opportunity to closed-won conversion rate.
- Follow a solution selling approach to understand the challenges customer is looking to solve and helping them realise why our product is the solution for them.
- Handle product demos for sales qualified leads - Show them how Tars can solve their challenges and achieve their goals. You’ll also present pricing, according to their requirements.
- Handle all further conversations from product questions to contract negotiations after an opportunity is created to eventually close the deal and handover to customer success team.
- Prioritize and consistently nurture all the leads in your pipeline with high quality followups.
- You will be supported by the rest of the team whenever you need assistance. Eg: if there are deep technical questions, an engineer can join the call with you. If there are questions about the product roadmap, a product manager will join the call. If you need help with negotiating a contract, the CEO will join the call with you.
- Identify insights and pain points from conversations with prospects, and contribute to the product roadmap by providing active feedback to the product team.

Requirements


Skills & Experience:


- Excellent written and verbal business communication skills.
- Experience in SaaS sales, to the US geography is a bonus.
Ability to learn quickly. Eg: learn the product, learn solution selling methodology, etc.

Personality traits:


- Fun & confident personality. Someone who loves to meet new people and build relationships.
- Pays great attention to detail, loves taking notes and maintains discipline with CRM.
- Highly motivated to work at a scaling startup.

What will a typical quarter look like?


- By the beginning of the quarter we’ll come up with the targets for the quarter, in terms of number of new deals closed, and $ revenue added.
- Based on the targets, you will prioritize the right leads to maximize your pipeline and close more revenue.
- You will participate in weekly deal reviews to discuss and get tactical advice to drive closure.
- In the last two weeks of the quarter we’ll start working on goals for the next quarter.

What will make you successful in this role?


- First and foremost, you need to be good at building rapport with prospects. Relationship building is very critical to be successful as a salesperson in this market. They need to first trust you before buying anything from you.
- You need to get really good at solution selling. Our product is not a commodity with simple features. You need to be able to connect the customer’s needs, don the consultant’s hat, and provide the right solution to them. That’s half the sale. You need to develop a good enough understanding of the product and the market to be effective at this.
- You need patience but you need to be proactive in nurturing the prospect to succeed in this role.
- You need to be resilient, be ready to face rejections and still keep going. Without an intrinsic motivation to perform well and constantly improve, this is a hard job. It will take time to succeed.
- You need to be disciplined and good at multi tasking. When you have many leads in your pipeline at any time, prioritization & context switching become critical skills. Otherwise, it’s easy to get overwhelmed.

How will we set you up for success in this role?

- We will provide you with detailed training to give you a head start. We’ll also talk about the competitive landscape, provide you access to hundreds of recorded conversations, and existing marketing materials. Our CRM is a treasure trove :)
- We will provide you an in-depth training into our product along with sandbox access to let you play around. The focus is for you to figure out how each piece helps toward solving the puzzle for customers.
- We’ll walk you through our current sales playbook and sales enablement materials. We’ll also do a deep dive on competitors and handling other objections, along with role plays to get you prepared.
- During the first 4 weeks, you will be invited to shadow plenty of sales calls just to listen in and understand how we go about sales currently. We believe everybody will learn different things from this process but it has worked very effectively in the past.
- We have a weekly 30 min standup for marketing, SDRs, and AEs to sync up along with the CEO. It ensures we are all aligned and understand the priorities. You will have a quarterly 1:1 review with the CEO to discuss your career goals and overall success, apart from regular mentoring.
- We will provide you access to the best SaaS sales resources and add you to a few SaaS sales communities so you can discuss with other people in similar roles - learn and teach at the same time. We’ve found that this is the fastest way to improve your skills.
- Most importantly, we will help you setup a one-on-one casual chat with every member of the Tars team so you get to know everyone well.

Why should you join Tars?


SaaS is set to explode in India and Inside Sales is one of the most critical functions for any growing SaaS company. Over the years we have developed some of the best practices in inside sales. In this role, you will get to learn a lot and become a highly skilled salesperson. At the same time, the team is still small enough for you to change how things are done and have an outsized impact.


Benefits

This is what our team members enjoy the most about Tars:

- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your personal boundaries, then this is the right place for you.
- Great Salary & Equity: For our top performers and leaders, we grant stock options. As Tars continues to grow, you’ll have a real opportunity to create wealth for yourself and your family. We'll ensure you are financially well-off in the end.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with Tars gives you that opportunity to experience it all first hand.
- Remote-work friendly: Allowances to setup workspace at home and recurring allowances to make you happier and more productive.

If all of this sounds exciting to you, join us for an exciting and fulfilling ride at Tars!

Selected intern's day-to-day responsibilities include:

1. Developing a video player website where students can learn various courses, view e-books, solve tests, etc.
2. Building the product to reach higher scalability
3. Developing software to integrate with internal back-end systems
4. Working on AWS cloud platform
5. Working on Amazon Ec2, Amazon S3 bucket, and Git
6. Working on the implementation of continuous integration and deployment pipelines using Jenkins (mandatory)
7. Monitoring, troubleshooting, and diagnosing infrastructure systems (excellent knowledge required for the same)
8. Building tools to reduce the occurrences of errors and improve customer experience
9. Should have experience in MERN Stack too.

Candidate should have :
Strong technical background in Java, spring (MVC), RESTFUL Web services and Postgres DB
Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
Validating user actions on the client side and providing responsive feedback
Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when neededSkills required for Direct & Channel Sales Insurance Expert -
Deep Understanding of Health Insurance, Car and General Insurance Products from different companies.
Must be able to comprehend products in easily understandable language to customers and agents.
Experience of lead conversion/sales pipeline is must.
Good interpersonal skills & Excellent conversion skills.
Must have follow up skills and talking to people over phone for multiple hours in a day (& in person if required)
Super-Organizers, good listener and possess analytical, presentation skills.
Must be comfortable working on laptop to book policy and work on CRM.

 Generating leads by field visits  Good in follow-up’s.  Understanding operators present business module & earnings.  Explaining & convincing to attach their vehicles on Meru platform.  Be active on ground by sharing competitor’s info & business schemes.

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