Sales Lead

An L2 Technical Support Engineer with Python knowledge is responsible for handling escalated, more complex technical issues that the Level 1 (L1) support team cannot resolve. Your primary goal is to perform deep-dive analysis, troubleshooting, and problem resolution to minimize customer downtime and ensure system stability.

Python is a key skill, used for scripting, automation, debugging, and data analysis in this role.

Key Responsibilities

• Advanced Troubleshooting & Incident Management:
• Serve as the escalation point for complex technical issues (often involving software bugs, system integrations, backend services, and APIs) that L1 support cannot resolve.
• Diagnose, analyze, and resolve problems, often requiring in-depth log analysis, code review, and database querying.
• Own the technical resolution of incidents end-to-end, adhering strictly to established Service Level Agreements (SLAs).
• Participate in on-call rotation for critical (P1) incident support outside of regular business hours.
• Python-Specific Tasks:
• Develop and maintain Python scripts for automation of repetitive support tasks, system health checks, and data manipulation.
• Use Python for debugging and troubleshooting by analyzing application code, API responses, or data pipeline issues.
• Write ad-hoc scripts to extract, analyze, or modify data in databases for diagnostic or resolution purposes.
• Potentially apply basic-to-intermediate code fixes in Python applications in collaboration with development teams.
• Collaboration and Escalation:
• Collaborate closely with L3 Support, Software Engineers, DevOps, and Product Teams to report bugs, propose permanent fixes, and provide comprehensive investigation details.
• Escalate issues that require significant product changes or deeper engineering expertise to the L3 team, providing clear, detailed documentation of all steps taken.
• Documentation and Process Improvement:
• Conduct Root Cause Analysis (RCA) for major incidents, documenting the cause, resolution, and preventative actions.
• Create and maintain a Knowledge Base (KB), runbooks, and Standard Operating Procedures (SOPs) for recurring issues to empower L1 and enable customer self-service.
• Proactively identify technical deficiencies in processes and systems and recommend improvements to enhance service quality.
• Customer Communication:
• Maintain professional, clear, and timely communication with customers, explaining complex technical issues and resolutions in an understandable manner.
• 
  

Required Technical Skills

• Programming/Scripting:
• Strong proficiency in Python (for scripting, automation, debugging, and data manipulation).
• Experience with other scripting languages like Bash or Shell
• Databases:
• Proficiency in SQL for complex querying, debugging data flow issues, and data extraction.
• Application/Web Technologies:
• Understanding of API concepts (RESTful/SOAP) and experience troubleshooting them using tools like Postman or curl.
• Knowledge of application architectures (e.g., microservices, SOA) is a plus.
• Monitoring & Tools:
• Experience with support ticketing systems (e.g., JIRA, ServiceNow).
• Familiarity with log aggregation and monitoring tools (Kibana, Splunk, ELK Stack, Grafana)

Job Description:

We are looking for enthusiastic and motivated Business Development Executive (BDE) Freshers to join our growing team. This is an excellent opportunity for candidates who want to start their career in sales, business development, and client handling.

As a BDE, you will be responsible for generating leads, connecting with potential clients, understanding their requirements, and converting leads into sales through calls, emails, and online meetings.

Key Responsibilities:

• Identify and generate new business opportunities
• Make outbound calls to potential clients
• Explain company products/services clearly and confidently
• Follow up with interested leads and close deals
• Maintain client data and daily sales reports
• Coordinate with the internal team for smooth onboarding

Required Skills:

• Good communication skills (English & Hindi)
• Basic knowledge of sales or marketing (training will be provided)
• Confidence, negotiation, and convincing skills
• Willingness to learn and grow in a sales environment
• Basic computer knowledge (MS Excel, Email, CRM – optional)

What We Offer:

• Fixed salary + attractive performance incentives
• Complete training and mentorship
• Career growth opportunities
• Friendly and professional work culture

Who Can Apply:

• Freshers / Recent graduates
• Candidates with internship or sales exposure preferred
• Immediate joiners preferred

Role: QA Manager

Location : HYD, BLR, NCR

Hybrid Mode - WFO – 3 days

Experience: 8+ years (with 3+ years in a QA leadership role)

Required Skills:

• 8+ years of QA experience, with deep exposure to Oracle EBS (11i/R12) modules.
• Solid knowledge of testing methodologies and test automation tools (e.g., Oracle ATS, Selenium, or UFT).
• Experience with QA processes for Oracle EBS customizations, interfaces, workflows, and concurrent programs.
• Hands-on experience with test management tools (e.g., HP ALM, JIRA, Zephyr).
• Strong understanding of ERP processes (Finance, SCM, HR).
• Excellent communication, stakeholder management, and leadership skills.

Key Responsibilities:

• Lead end-to-end QA strategy, planning, execution, and reporting for Oracle EBS modules.
• Manage a team of QA engineers (manual and automation) across multiple projects/releases.
• Collaborate with functional, development, and business teams to define test requirements.
• Develop test plans, test scripts, and automation strategies for Oracle EBS applications.
• Oversee defect tracking, resolution, and root cause analysis.
• Ensure quality and compliance with SOX, ITGC, and other regulatory standards.
• Support testing during Oracle patches, upgrades, and integrations.

• Experience in Solutioning IT Services solutions in multi-service areas: Infrastructure Services, Applications Development, Applications Maintenance, Business Process Outsourcing
• Deep experience in three key functional areas: Technical Solutioning, Competitive Analysis, Pricing & Analysis
• 8+ years’ experience in these three functional areas.
• Demonstrated track record of winning deals.
• Knowledge of IT Services vendors in the competitive landscape, with a deep knowledge of 1-2 vendors Solutioning and go to market approach.
• Exceptional data analysis and creative problem-solving skills.
• Self-motivated and entrepreneurial.
• Ability to learn new skills quickly.
• Ability to communicate at the Executive level.
• Deep MS Excel skills.
• BS and/or MS in computer science or equivalent experience.

FURNISHKA is seeking a creative and detail-oriented Visual Content Specialist to join our dynamic team. As a key member of our marketing department, you will be responsible for producing high-quality videography and photography for our diverse range of furniture products. The ideal candidate will possess a keen eye for aesthetics, technical proficiency in both shooting and editing, and a passion for creating visually compelling content.

Responsibilities:

1. Conduct product photoshoots and videography sessions, ensuring to capture key features and aesthetics.

2. Edit raw images and videos to enhance visual appeal and maintain brand consistency.

3. Collaborate closely with the marketing team to understand and align with FURNISHKA's visual content strategy.

4. Stay updated on industry trends and innovative techniques to continuously elevate the quality of our visual content.

5. Manage and organize an extensive library of visual assets, ensuring accessibility for various marketing channels.

6. Work efficiently to meet project deadlines while maintaining the highest standard of quality.

Qualifications:

1. Proven experience in product videography and photography, preferably in the furniture or home decor industry.

2. Proficiency in using industry-standard editing software for both images and videos.

3. Strong portfolio showcasing a range of visual content creation, including before-and-after examples of editing work.

4. Excellent attention to detail and a creative mindset.

5. Ability to work collaboratively in a team environment.

6. Strong time management and organizational skills.

If you are passionate about bringing furniture products to life through captivating visual storytelling, we invite you to apply for this exciting opportunity at FURNISHKA.

Job functions/Description:

• Work on building custom web pages and websites for departmental applications.
• Work on improvements to existing web pages and sites, as well as connecting to backend databases to extract and store data.
• Build reports as needed for user requirements.
• Evaluate new technologies around reporting, low-code webpage development and others.
• Assist team lead in testing new enhancements to our websites and reporting solutions.
• Test of the website enhancements that we are doing, especially from a compliance/audit perspective.
• Support and ongoing patching/maintenance of our systems.

Must to have skills : 

• .NET – mandatory skill
• C#, ADO.net, MVC 
• SQL Server, T-SQL, stored procedure
• Javascript, jQuery
• AWS – important, but can learn on the job.
• Power BI – Very important skill, but can learn on the job

Must to have skills : 

• .NET – mandatory skill
• C#, ADO.net, MVC 
• SQL server, T-SQL, stored procedure
• Java script, jQuery
• AWS – important, but can learn on the job.
• Power BI – Very important skill, but can learn on the job

• We are looking for a Video Editor who is creative and enthusiastic about creating high-quality, engaging content.

• Use creative video editing techniques to produce innovative content for Daily social media posting, Advertising/Marketing, Awareness campaigns etc.

• Experience in Adobe After Effects, Adobe Premiere Pro, Adobe Photoshop, Adobe Illustrator & Audacity is a must.

• Post-production and editing of all photography and videography.
• Develop graphical animations, GIFs, videos, Typography, and integrate voice-overs.

• Ability to think up creative ideas to promote a brand's products in innovative ways.

• Excellent creative skills and a great eye for detail.

Brewhackers Technologies is a place for creative people to develop themselves and thrive in a rapidly changing world. We are developing a service to help people consume and share ideas that matter faster and more efficiently. We deliver this through an app for iOS and Android.

To meet this end, we are looking for a senior software engineer with very strong technical and problem solving skills, someone who loves to work on hard problems and is great with building scalable solutions.

As part of the founding team, the tech lead will have various responsibilites, such as designing the app architecture, writing the first version of the app from scratch, and building and leading the core technical team. 

Following key skills are expected : 

1. Strong grasp for good product design.
2. Minimum 2 Years Experience working with Node.js, MySQL/PostgresQL.
3. Should have excellent coding skills in Javascript/ES6.
4. Strong conceptual grasp of React Native or Flutter and minimum 1 year experience in the same.
5. Strong knowledge of AWS.
6. Good product architectural sensibilities to take product from concept to implementation
7. Deep understanding of OO concepts, Database design, REST APIs, GraphQL & Service design. 
8. Knowledge of agile development and version control tools like GIT.

Now on the personality side : 

1. We are looking for an independent, responsible person. Mainly because there is no time for micro-management. We expect you to be able to carry your own weight and be a reliable partner.
2. We are looking for a fast learner. We may need to use technologies that you never used before. That should not scare, but excite you. In most cases we may not even know what we need and you may have to propose something.
3. We are looking for you to get stuff done. We work in weekly sprints because we believe in consistent delivery over big lengthy releases.
4. We want you to be proactive. We appreciate conviction way more than consensus. Words are nice, opinions are cute, but proactivity in action is golden.
5. We want you to be a partner for your colleagues in the dev team. Help or lead the planning process, code reviews, commits etc. Provide guidance and help your colleagues when they get stuck.
6. We want you to be an over-communicator. We are remote-first and it’s up to you to show your work, explain your ideas or highlight problems.