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- Setting sales goals and developing sales strategies.
- Researching prospects and generating leads.
- Contacting potential and existing customers on the phone, by email, and in person.
- Handling customer questions, inquiries, and complaints.
- Preparing and sending quotes and proposals.
- Managing the sales process through specific software programs.
- Building and maintaining a CRM database.
- Meeting daily, weekly, and monthly sales targets.
- Participating in sales team meetings.
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Position Title:Customer Success Regional SPOC
Experience:8+ Year
Location:Bhopal, Indore, Hyderabad,Jaipur
Skill set: B2B Sales, Finacial Saas, Edu Fintech,
- Responsible for Embedded Stack - implementation between Institutes and LEO1
- Single point of support for ensuring seamless onboarding of students & coordination.
- Conducts Training (Product training to Institute management / training to institute staff/
- Review Calendars training / Onboarding student training)
- Responsible for communications between both the entities
- Responsible for ensuring weekly updates and monthly reviews are conducted
- Ensures to coordinate between the teams for all pointers mentioned on the Institute track Check sheet.
- He/she will ensure the review calendar rhythm is maintained and accomplished.
- Monthly calendar for institute visits and ensuring travel to institutes for monthly reviews
- Sharing data templates on time to institutes
- Assisting in uploading/ loading details
- Ensures Cards dispatch for his/ her institutes
- Ensure coordination to upload Fee structure from backend LEO1 teams
- Collate feedbacks and address them on war footing.
- Will be responsible for Lead traction, business conversions , tie up withs local vendors, banks etc and points of card usage
Required Key Skills :
- The role requires the person to interact with all top institutes, and their senior
- management teams we will need a seasoned resource.
- To be excellent in communicating skills and training skills
- They should be able to convince teams and staff on the products and get buy in.
- Should be open to travelling
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- Create, maintain, test, and fix back-end infrastructure, including databases, data integration, API, core application logic, and other processes that need to be done behind the curtain. Since the job responsibilities can be performed remotely, we simply want our back-end developer to analyze user needs and improve user experience according.
- proficient in server-side development and optimization of data, including database creation and management and debugging
- Integrate data from various back-end services and databases
- Create and maintain software documentation
- Create user-friendly and intuitive interfaces
- Create and analyze reliable and secure back-end functionality
- Maintain, expand, and scale designed database
- Collaborate with front-end developers and web designers to match visual design intent.
- Design RESTful APIs
- Experience working with relational database like mysql/oracle, Mangodb
- Communicate with customers, manage stakeholder expectations and ability to operate under pressure and meet project deadline
- Planning, deploying and managing the testing
- Deploying and managing resources for testing
- Keep track for QA and client releases
- Create, manage and make reports of testing related data
- Building up and leading the Testing Team to the success of project
- Lead and mentor QA team members
- Develop and execute test cases, scripts, plans and procedures
Skills :-
- Should have strong experience in Automation testing, developing and executing test cases.
- Should have strong experience in Selenium with Java
- Should have a good amount of experience working with Web Application and Mobile Application testing
- Hands-on experience on Functional, Regression, System and UAT Testing.
- Experienced with few of the Automation Testing tools : Selenium, Java, TestNG, SOAP UI/Rest API and Appium.
- Exposure to Agile Scrum, Jira or Confluence.
- Should be familiar with the Linux environment.
- Should have good written and verbal Communication Skills
• This position is responsible for developing, coordinating, and maintaining top-notch customer service tactics, customer relations and communication strategies through superior service. It will also play a key role in maintaining the required level of service and customer satisfaction and proactively identifying future improvement opportunities.
• Interact with clients and build relationships with them while ensuring their needs are being met.
• Strong client-facing and communication skills.
• A Customer Service Manager role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service
• A Customer Service Manager job description will describe the representative as acting on behalf of the company, so it is paramount that they know and understand the company values and always act in a professional manner, using language that aligns with that of the company
• Managing a large number of incoming calls and emails.
• A thorough knowledge of the product or service the company they work for is offering
• Liaising with internal stakeholders and follow up with external customers.
As a Software QA + Support engineer , you will be responsible for the test planning as well as writing and executing functional and non-functional test cases for sprints and releases. You will be a part of an Agile development team and would have full access to the complete development life cycle including opportunity to shape requirements. You will also be responsible to work with customers to help debug issues. We are looking for a relevant experience of about 5 years.
Requirements
- Strong knowledge of QA methodology and tools. Ability to translate use cases and/or technical specifications into test cases.
- Experience working directly with customers and/or clients to debug issues or provide resolutions
- Ensures creation of test data to support test case execution and supports creation and maintenance of libraries of reusable test data sets.
- Reviews requirements specifications for testability and verifying/ensuring traceability of testing to requirements and vice versa
- Possess a detailed understanding of the requirements elicitation, analysis, and specification process including user requirement specifications and functional specifications for larger, complex applications.
- Experience working with project management tools like Azure DevOps or JIRA is preferred.
- Good Verbal and Written communication skills to communicate quality cross-functionally and with customers in formal and informal settings.
OnScreen was started to chart a better path for Enterprises facing countless barriers to adoption and efficiency. Our Founders, Directors, and Investors have extensive experience dealing with these problems and are passionate about building and providing a solution that alleviates these chronic pain points.
To know more about OnScreen, please visit https://www.onscreen.us/
We are looking for lifelong learners who are not afraid to experiment and want to be an integral part of the team. If this sounds like a place where you would want to work, please apply.
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- Bachelor’s or Master’s degree in Computer Science or Engineering,
- 4-8 years of hands-on Experience in React native js
- Develop Hybrid Apps using React Native and integrate them with back-end services.
- Navigation model in Mobile apps.
- Minimum 3yrs of exp in building React native apps for android and iOS Solid understanding of iOS and Android ecosystems.
- Must have worked on hardware integration with the apps.
- Understanding of various navigation models in mobile apps Good at debugging, testing, performance optimization.
- Interpersonal skills: good team player, ready to take challenges ability to deliver in a fast-paced environment
- Able to build and maintain awesome react native applications with good code quality
- Implement pixel-perfect UI's that match designs.
- Work with native modules when required.
- Have developed at least 1 iOS/Android app which has been deployed in both Appstore and Google Play
- Excellent understanding of solid coding skills in React Native)
- Have a good understanding of REST APIs
- Good Communication
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JavaScript, CSS, JQuery, HTML5, React JS, Angular 4 or higher , Type Script
● Skilled at Object Oriented JavaScript and having a working knowledge of at least one of
the following MVC Frameworks (Angular, Ember, React etc.)
● In-depth understanding of the entire web development process (design, development,
and deployment)
● Understanding of common frontend design patterns for developing high performance,
user friendly and robust applications
● Understanding of layout aesthetics and appreciation for superior user experience
● Familiarity with software like Adobe Suite, Photoshop, and content management
systems
● Experience in configuration management process using tools such as Git
● Excellent verbal and written communication in English.
● Ability to work under pressure and commitment to meet customer expectations.
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