Business development Associate

Strong D2C Retention Marketing / CRM Marketing Profiles.

Mandatory (Experience 1): Must have 2+ years of hands-on experience in D2C Retention Marketing, managing customer engagement and repeat purchase strategies for D2C or E-commerce brands

Mandatory (Experience 2): Proven experience in designing and executing end-to-end lifecycle journeys across channels like WhatsApp, Email, and SMS, including flows such as welcome series, abandoned cart, post-purchase, and re-engagement campaigns

Mandatory (Experience 3): Strong hands-on expertise in WhatsApp Marketing & Automation (core focus), including building chatbot flows, broadcast campaigns, segmentation strategies, and optimizing messaging for higher conversion rates

Mandatory (Experience 4): Deep understanding of key retention metrics such as Repeat Purchase Rate, Customer Lifetime Value (LTV), retention revenue, and engagement metrics, with the ability to improve these through structured lifecycle programs

Mandatory (Experience 5): Strong experience in CRM data handling, including user segmentation based on behavior, lifecycle stages, and purchase patterns, along with cohort analysis to identify drop-offs and growth opportunities

Mandatory (Experience 6): Hands-on experience with lifecycle marketing and automation tools such as Klaviyo (Email & SMS), CleverTap / WebEngage, WhatsApp automation tools, and CRM platforms

Mandatory (Experience 7): Proven ability to build, manage, and optimize automated workflows and retention systems that are scalable, conversion-focused, and data-driven

Mandatory (Domain): Must have prior experience working with D2C / E-commerce / Consumer brands (in-house preferred over agency-only experience

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

Role

We are seeking an experienced Senior Fullstack Engineer to join our team, working closely with the global content platform and new initiatives team. Your primary focus will be on developing new products, creating prototypes, and exploring novel use cases with emerging technologies. In this role, you'll collaborate closely with product managers and the platform team to drive innovation, rapidly develop new applications, and push the boundaries of what's possible with cutting-edge tech. If you're passionate about pioneering solutions and want to shape our company's future through creative exploration of new possibilities, we want you on board.

Responsibilities

• Take a lead role in the full software development lifecycle for assigned applications, encompassing design, hands-on engineering, prototype development, and code reviews.
• Mentor and guide engineering peers while driving transformation within various technology domains.
• Serve as an engineering leader on an agile team, focusing on building scalable software solutions through consistent development practices, including tools, common components, and documentation.
• Lead and manage code reviews, ensuring high-quality codebase.
• Promote engineering excellence, particularly in the realm of automated unit testing.
• Collaborate closely with product owners to define product and engineering roadmaps.
• Tackle software debugging and identify code defects for remediation.
• Oversee the deployment, support, and monitoring of software in both development and production environments.
• Contribute to the automation of deployment processes in various environments.
• Work towards ensuring that all applications can scale and explore self-healing solutions.

Requirements

• 5+ years of experience with web application frameworks such as Symfony, Laravel, React, or similar. GraphQL experience is a plus.
• Experience with data-driven architecture and systems design, RESTful APIs, and microservices architecture.
• Proficiency utilizing SQL, NoSQL, in-memory, and distributed SQL (e.g., PostgreSQL, Redis, MongoDB, AuroraDB)
• Experience integrating with 3rd party APIs, external frameworks, and libraries
• Expert-level understanding and implementation of cloud-native architectures (AWS serverless or containers preferred) at scale in production
• Demonstrated understanding and implementation of software design principles such as SOLID and DRY with Software as a Service (SaaS), multi-tenancy application development
• Embraces the concepts of Agile Scrum software development and its related collaboration and issue-tracking tools (e.g., JIRA, Rally)
• Experience working in a Continuous Integration / Continuous Delivery (CICD) model, including GitHub and CI pipeline automation tools
• Ability to triage and resolve incidents and lead incident investigations.
• Must be able to ensure Agile/Scrum concepts and principles are adhered to and be a voice of reason.

Why Join JoVE?

• When working with JoVE, you can expect salary and benefit package competitively placed within the local market
• You will make a direct impact in accelerating science research and in improving student learning in science education
• Opportunity to work with global teams and in an environment that promotes innovation and collaboration
• Our strong promotion from within culture draws a clear path to advance your career with us

About The Role:

The products/services of Eclat Engineering Pvt. Ltd. are being used by some of the leading institutions in India and abroad. Our services/Products are rapidly growing in demand. We are looking for a capable and dynamic Senior DevOps engineer to help setup, maintain and scale the infrastructure operations. This Individual will have the challenging responsibility of channelling our IT infrastructure and offering customer services with stringent international standard levels of service quality. This individual will leverage the latest IT tools to automate and streamline the delivery of our services while implementing industry-standard processes and knowledge management.

Roles & Responsibilities:

- Infrastructure and Deployment Automation: Design, implement, and maintain automation for infrastructure

provisioning and application deployment. Own the CI/CD pipelines and ensure they are efficient, reliable, and

scalable.

- System Monitoring and Performance: -Take ownership of monitoring systems and ensure the health and

performance of the infrastructure. Proactively identify and address performance bottlenecks and system issues.

- Cloud Infrastructure Management: Manage cloud infrastructure (e.g., AWS, Azure, GCP) and optimize resource

usage. Implement cost-saving measures while maintaining scalability and reliability.

- Configuration Management: Manage configuration management tools (e.g., Ansible, Puppet, Chef) to ensure

consistency across environments. Automate configuration changes and updates.

- Security and Compliance: Own security policies, implement best practices, and ensure compliance with industry

standards. Lead efforts to secure infrastructure and applications, including patch management and access controls.

- Collaboration with Development and Operations Teams: Foster collaboration between development and

operations teams, promoting a DevOps culture. Be the go-to person for resolving cross-functional infrastructure

issues and improving the development process.

- Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and procedures. Ensure

business continuity in the event of system failures or other disruptions.

- Documentation and Knowledge Sharing: Create and maintain comprehensive documentation for configurations,

processes, and best practices. Share knowledge and mentor junior team members.

- Technical Leadership and Innovation: Stay up-to-date with industry trends and emerging technologies. Lead efforts

to introduce new tools and technologies that enhance DevOps practices.

- Problem Resolution and Troubleshooting: Be responsible for diagnosing and resolving complex issues related to

infrastructure and deployments. Implement preventive measures to reduce recurring problems.

Requirements:

● B.E / B.Tech / M.E / M.Tech / MCA / M.Sc.IT (if not should be able to demonstrate required skills)

● Overall 3+ years of experience in DevOps and Cloud operations specifically in AWS.

● Experience with Linux Administrator

● Experience with microservice architecture, containers, Kubernetes, and Helm is a must

● Experience in Configuration Management preferably Ansible

● Experience in Shell Scripting is a must

● Experience in developing and maintaining CI/CD processes using tools like Gitlab, Jenkins

● Experience in logging, monitoring and analytics

● An Understanding of writing Infrastructure as a Code using tools like Terraform

● Preferences - AWS, Kubernetes, Ansible

Must Have:

● Knowledge of AWS Cloud Platform.

● Good experience with microservice architecture, Kubernetes, helm and container-based technologies

● Hands-on experience with Ansible.

● Should have experience in working and maintaining CI/CD Processes.

● Hands-on experience in version control tools like GIT.

● Experience with monitoring tools such as Cloudwatch/Sysdig etc.

● Sound experience in administering Linux servers and Shell Scripting.

● Should have a good understanding of IT security and have the knowledge to secure production environments (OS and server software).

We are building the future of women’s wellness. We believe that the future of health and fitness is digital, and women will drive the digital fitness revolution in India. Existing digital health and fitness products are broken and we see a huge opportunity to build a truly aspirational product that will inspire and empower millions of women to lead healthier lives. If you are passionate about building a product that blends together technology, health sciences, content, and community, we would love to talk to you.

What are we looking or

1. Experience in Sales and/or customer consulting

2. Ability to understand and handle data sets through google sheets and Excel

Job Role:

1. Convert highly qualified leads into  members, by consulting and guiding them based on their conditions and requirement

2. Assess ways to optimize the overall top-of-funnel lead flow at Savage by working with external communities

3. Create weekly reports on work done, what worked and what did not work.

4. Be the voice of prospective customers in the system

Roles and Responsibilities

• Actively manage the entire sales process from lead generation to on-boarding.
• Build and Manage the sales pipeline.
• Ability to map-customer requirements with the product roadmap and contribute to driving product development efforts.
• Getting new accounts on-boarded and managing/growing Key Accounts.
• Manage customer relationship, including escalations

Skills & Qualifications

• Excellent Communication and Presentation skills.
• Strong problem-solving and Creative Skills.
• Teamwork and Leadership skills.
• Strong achiever in a target-driven role.
• Entrepreneurial Mind-set.
• Individual & Team Contributor.

Preferred Experience

• 2 Year experience in selling Enterprise SaaS Solutions to Indian Customers.
• Proven experience in interacting/working/networking with CXO’s.
• Experience of working in a start-up / growing organization