CARZFIXUP

🚀 **We’re Hiring!**

**Position:** SEO & Ads Specialist

*Company:* Bikefixup.com

*Location:* FBD One Complex, Unit - 202A, 2nd Floor, By Pass Road, Badarpur, Sector - 37, Faridabad, Haryana, 121003

*Work Schedule:* 6 days a week (9 AM–6 PM)

*About Bikefixup*

Bikefixup is a leading automobile aftermarket service company specializing in repairing, maintaining, and providing quality services for motorcycles and cars. We are committed to delivering seamless customer experiences and top-notch services every step of the way.

*Job Summary*

We are looking for a *results-driven SEO & Ads Specialist* to join our team at Bikefixup. The ideal candidate will be responsible for improving our website’s search rankings, driving organic traffic, and managing paid ad campaigns (Google Ads, Facebook/Instagram Ads) to generate leads and maximize ROI.

 🔑 *Key Responsibilities*

* Conduct *keyword research* and competitor analysis for SEO & Ads targeting.

* Implement *on-page, off-page, and technical SEO* strategies to boost rankings.

* Perform *website audits* and recommend improvements for better performance.

* Optimize website content, landing pages, and blogs for SEO and conversions.

* Plan, execute, and manage *Google Ads & Social Media Ads campaigns* (Facebook, Instagram, etc.).

* Monitor ad spend, optimize CPC/CTR, and ensure campaigns meet ROI targets.

* Use **analytics tools* (Google Analytics, Search Console, SEMrush, Ahrefs) to track performance.

* Prepare regular performance reports and share insights with management.

* Stay updated with *Google algorithm changes, SEO trends, and PPC best practices*.

 💼 *Requirements*

*Education:* Bachelor’s degree in Marketing, IT, Business, or related field (preferred).

*Experience:* 0.6 - 2years of proven experience in SEO and Ads campaign management.

*Skills:*

* Strong knowledge of **SEO tools** (Google Analytics, Search Console, SEMrush, Ahrefs, Moz, etc.).

* Expertise in **on-page, off-page & technical SEO**.

* Hands-on experience with **Google Ads & Facebook/Instagram Ads**.

* Ability to optimize campaigns for **CPC, CTR, and conversions**.

* Experience in **WordPress/CMS management** (basic HTML/CSS is a plus).

* Strong analytical and problem-solving skills.

* Proven track record of improving **search rankings, traffic, and ROI from ads**.

 *Personal Attributes*

* Analytical thinker with a creative approach.

* Goal-oriented and performance-driven.

* Detail-focused with problem-solving skills.

* Team player with proactive attitude.

✨ **Why Join Bikefixup?**

* Opportunity to lead SEO and Ads strategy in a growing automobile aftermarket company.

* Exposure to both **organic growth + paid marketing campaigns**.

* Collaborative and innovative work environment.

* Career growth and continuous learning opportunities.

*Application Process*

Interested candidates can send their updated resume on WhatsApp.

🚀 We're Hiring:

*Position:* Digital Marketing Specialist cum SEO Expert

*Company:* Bikefixup.com

*Location:* FBD One Complex, Unit - 202A, 2nd Floor, By Pass Road, Badarpur, Sector - 37, Faridabad, Haryana, 121003

*Work Schedule:* 6 days a week (9 AM–6 PM)

*About Bikefixup:*

Bikefixup is a leading automobile aftermarket service company specializing in repairing, maintaining, and providing quality services for motorcycles and cars. We are committed to delivering seamless customer experiences and top-notch services every step of the way.

*Job Summary:*

We are looking for a talented and results-driven Digital Marketing Specialist cum SEO Expert to join our team at Bikefixup. The ideal candidate will be responsible for planning, executing, and optimizing digital marketing strategies across multiple channels to boost our online presence, generate quality leads, and improve search engine rankings.

🔑 *Key Respo•sibilities:*

* Develop and implement digital marketing campaigns (SEO, SEM, Social Media, Email, Conte•t Marketing).

* Conduct keyword research, competitor analysis, and on-page/off-page SEO to im•rove rankings.

* Optimize website content, landing pages, and blog articles for•search engines.

* Manage paid campaigns (Google Ads, Facebook/Instagram Ads, etc.)•to maximize ROI.

* Monitor and analyze web traffic, engagement, and conversion rates usin• analytics tools.

* Create engaging content strategies for social media platforms to dri•e brand awareness.

* Collaborate with design, content, and development teams for effective•campaign execution.

* Stay updated with the latest digital marketing and SEO trends, tools• and best practices.

* Prepare performance reports and present insights to management for continuous improvement.

💼 *Requirements:*

*Education:* Bachelor’s degree in Marketing, Digital Marketing, Business, IT, or a related field.

*Experience:* 6– 2years of experience in digital marketing and SEO (preferably in service-based or auto•otive industry).

*Skills:*

* Strong knowledge of SEO tools (Google Analytics, Google Search Con•ole, SEMrush, Ahrefs, etc.).

* Expertise in on-page• off-page, and technical SEO.

* Hands-on experience in Google Ads, Faceboo• Ads, and other PPC campaigns.

* Proficiency in social media m•nagement and content marketing.

* Strong analytical skills with the ability to inte•pret data and generate insights.

* Knowledge of WordPress/website CMS and basic HTML is a plus.

*Personal Attributes:* Creative, analytical thinker, detail-oriented, g•al-driven.

✨ **Why Join Bikefixup?**

* Opportunity to build and scale digital presence in a•growing automobile aftermarket company.

* Colla•orative and innovative work environment.

* Continuous learning opportunities•in SEO, digital campaigns, and analytics.

* Career growth and skill enhancement opportunities.

*Application Process:*

Interested candidates can send their updated resume on WhatsApp.

We're Hiring: Escalation Handling Cum Operations Executive

📍 Location: FBD One Complex, Unit - 202A, 2nd Floor, By Pass Road, Badarpur, Sector - 37, Faridabad, Haryana – 121003

🕘 Work Schedule: 6 Days a Week | 9:00 AM – 6:00 PM 📅

🏢 About Us: Bikefixup.com

At Bikefixup, we're redefining the automobile aftermarket service industry! we provide expert repairs, doorstep service, and hassle-free maintenance with a customer-first approach. Our mission is simple: deliver quality, convenience, and trust in every ride.

As we expand rapidly across India, we’re looking for a smart, calm, and solution-oriented professional who can handle escalated customer complaints, manage smooth operations, and ensure customer delight.

👤Your Role: Escalation Handling & Operations Executive

In this role, you’ll be responsible for resolving high-priority customer complaints while also ensuring smooth daily operations. You’ll act as the bridge between customers, mechanics, and internal teams, making sure issues are resolved quickly and customers leave happy.

🔑 Key Responsibilities:

✅ Handle escalated customer complaints with empathy, patience, and professionalism

✅ Coordinate with mechanics, operations, and finance teams to resolve issues on time

✅ Track, document, and close all escalations while ensuring customer satisfaction

✅ Conduct root cause analysis (RCA) and suggest process improvements 

✅ Monitor service quality and ensure compliance with company standards 

✅ Support daily operational activities like scheduling, service tracking, and reporting

✅ Share weekly/monthly reports of escalations and operational challenges with management

🎯 Who You Are:

✔️2+ years of experience in customer support, complaint handling, or operations (BPO/automobile/service industry preferred) 

✔️ Excellent communication skills (Hindi + English) 

✔️ Strong problem-solving, negotiation, and conflict resolution abilities 

✔️ Calm under pressure with the ability to handle angry/frustrated customers

✔️ Basic knowledge of MS Excel/Google Sheets for reporting & tracking 

✔️ Self-motivated, proactive, and a strong team player

💼 Perks of Working with Bikefixup:

🌱 Opportunity to grow with a fast-scaling automobile service brand

🏍️ Direct involvement in ensuring customer satisfaction and operational excellence

🏆 Attractive incentives & performance-based career growth

📈 Chance to build a career in customer experience & operations management

Job Description: Customer Support (Female)

Position: Customer Support Representative (Female)

Location: [Faridabad]

Salary: ₹8,000 - ₹12,000 per month (in-hand)

Working Hours: [9 AM – 6 PM, Monday – Saturday]

Job Overview:

We are looking for a dedicated and proactive Female Customer Support Representative to join our team at [Bikefixup], a leading bike service provider company. As a Customer Support Representative, you will be responsible for assisting customers, addressing inquiries, and ensuring an exceptional customer experience related to our services.

Key Responsibilities:

Customer Assistance: Handle customer inquiries via phone, email, chat, and in-person, providing accurate information about bike services, pricing, and maintenance

.

Issue Resolution: Resolve customer complaints or issues related to service bookings, repairs, or billing, ensuring timely and effective solutions.

Service Coordination: Schedule service appointments, track service progress, and follow up with customers to ensure satisfaction.

Product Knowledge: Maintain in-depth knowledge of our services, promotions, and policies to assist customers efficiently.

Feedback Collection: Gather customer feedback to identify areas for improvement in service quality and customer experience.

Billing and Payments: Assist customers with billing inquiries and guide them through payment processes as needed.

Customer Retention: Promote customer loyalty by ensuring a positive experience and addressing any concerns professionally.

Documentation: Maintain accurate records of customer interactions, service requests, and resolutions.

Requirements:

Female candidates preferred.

Excellent communication skills (both written and verbal).

Strong problem-solving abilities and a customer-centric attitude.  

Prior experience in customer support or in a service-oriented industry is a plus.

Basic knowledge of bike services (or willingness to learn).

Ability to work efficiently in a fast-paced environment.

Proficiency in computer skills (MS Office, CRM software, etc.).

Benefits:

Friendly and supportive work environment.

Opportunities for career growth and skill development.

Job Title: Sales & Customer Support Executive (Voice Process)

Company Brand Name: BikeFixup

Location: Faridabad

Work Mode: Work from Office

Working Days: 6 Days a Week (Rotational Off)*

Key Responsibilities:

Sales Responsibilities:

Achieve monthly sales targets for memberships.

Conduct outbound and inbound calls to pitch plans and convert inquiries into sales.

Provide detailed product knowledge and promote BikeFixup’s services effectively.

Maintain and update lead databases, ensuring timely follow-ups.

Prepare daily/weekly sales reports and analyze customer feedback.

Collaborate with the operations team for seamless service delivery.

Customer Service & Support Responsibilities:

Handle customer inquiries and resolve issues promptly with a professional attitude.

Ensure customer satisfaction by providing clear, accurate, and empathetic communication.

Assist customers in booking services and guide them through the process.

Address complaints or concerns and escalate unresolved issues to the appropriate team.

Follow up with customers post-service to ensure a high level of satisfaction and identify areas for improvement.

Qualifications & Skills:

Education: Minimum graduates preferred.

Experience: Minimum 1 year in sales or customer service roles with excellent communication skills.

Skills:

Strong communication skills in Hindi & English.

Persuasive abilities and a target-driven mindset.

Empathy and problem-solving skills for customer support.

Basic computer knowledge for lead tracking and reporting.

Benefits:

Fixed salary + performance-based incentives.

Training and growth opportunities in a premium two-wheeler service brand.

Opportunity to build a rewarding career in a fast-growing industry.

Franchise Sales Manager to lead our franchise expansion across multiple cities in India. The role involves extensive client interaction, legal documentation, and operational oversight.  

Key Responsibilities:

- Drive franchise sales and onboard new franchise partners across India.  

- Present the franchise model and conduct multiple meetings to close deals.  

- Handle end-to-end legal documentation and ensure timely agreement signings.  

- Manage complete setup of franchise stores, ensuring seamless execution.  

- Build strong relationships with franchise partners and guide them on ROI and break-even strategies.  

- Collaborate with the marketing team to align franchise sales efforts with promotional activities.  

- Provide regular progress reports to the Chief Executive Officer.  

- Travel frequently to meet clients, conduct site visits, and oversee franchise operations.  

Qualifications & Skills:

- Proven experience in franchise sales or a similar role.  

- Strong understanding of franchise models, ROI, and break-even analysis.  

- Excellent communication, negotiation, and relationship-building skills.  

- Proficiency in handling legal documentation and agreements.  

- Ability to work under pressure and achieve sales targets.  

- Willingness to travel extensively.  

- Strong organizational and project management abilities.  

We are looking for Franchise Sales Manager to lead our franchise expansion across multiple cities in India. The role involves extensive client interaction, legal documentation, and operational oversight.  

Key Responsibilities:

- Drive franchise sales and onboard new franchise partners across India.  

- Present the franchise model and conduct multiple meetings to close deals.  

- Handle end-to-end legal documentation and ensure timely agreement signings.  

- Manage complete setup of franchise stores, ensuring seamless execution.  

- Build strong relationships with franchise partners and guide them on ROI and break-even strategies.  

- Collaborate with the marketing team to align franchise sales efforts with promotional activities.  

- Provide regular progress reports to the Chief Executive Officer.  

- Travel frequently to meet clients, conduct site visits, and oversee franchise operations.  

Qualifications & Skills:

- Proven experience in franchise sales or a similar role.  

- Strong understanding of franchise models, ROI, and break-even analysis.  

- Excellent communication, negotiation, and relationship-building skills.  

- Proficiency in handling legal documentation and agreements.  

- Ability to work under pressure and achieve sales targets.  

- Willingness to travel extensively.  

- Strong organizational and project management abilities.

We are looking for an experienced and results-driven Franchise Sales Manager to lead our franchise expansion across multiple cities in India. The role involves extensive client interaction, legal documentation, and operational oversight.  

Key Responsibilities:

- Drive franchise sales and onboard new franchise partners across India.  

- Present the franchise model and conduct multiple meetings to close deals.  

- Handle end-to-end legal documentation and ensure timely agreement signings.  

- Manage complete setup of franchise stores, ensuring seamless execution.  

- Build strong relationships with franchise partners and guide them on ROI and break-even strategies.  

- Collaborate with the marketing team to align franchise sales efforts with promotional activities.  

- Provide regular progress reports to the Chief Executive Officer.  

- Travel frequently to meet clients, conduct site visits, and oversee franchise operations.  

Qualifications & Skills:

- Proven experience in franchise sales or a similar role.  

- Strong understanding of franchise models, ROI, and break-even analysis.  

- Excellent communication, negotiation, and relationship-building skills.  

- Proficiency in handling legal documentation and agreements.  

- Ability to work under pressure and achieve sales targets.  

- Willingness to travel extensively.  

- Strong organizational and project management abilities.  

We are looking for an experienced and results-driven Franchise Sales Manager to lead our franchise expansion across multiple cities in India. The role involves extensive client interaction, legal documentation, and operational oversight.  

Key Responsibilities:

- Drive franchise sales and onboard new franchise partners across India.  

- Present the franchise model and conduct multiple meetings to close deals.  

- Handle end-to-end legal documentation and ensure timely agreement signings.  

- Manage complete setup of franchise stores, ensuring seamless execution.  

- Build strong relationships with franchise partners and guide them on ROI and break-even strategies.  

- Collaborate with the marketing team to align franchise sales efforts with promotional activities.  

- Provide regular progress reports to the Chief Executive Officer.  

- Travel frequently to meet clients, conduct site visits, and oversee franchise operations.  

Qualifications & Skills:

- Proven experience in franchise sales or a similar role.  

- Strong understanding of franchise models, ROI, and break-even analysis.  

- Excellent communication, negotiation, and relationship-building skills.  

- Proficiency in handling legal documentation and agreements.  

- Ability to work under pressure and achieve sales targets.  

- Willingness to travel extensively.  

- Strong organizational and project management abilities.