FIIC Ventures LLC
https://fiic.venturesAbout
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Jobs at FIIC Ventures LLC
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LeadershipAbout the Role
We are seeking an experienced and customer-focused Product Manager to join our team. In this role, you will be responsible for defining and executing the product vision, strategy, and roadmap. You will collaborate closely with cross-functional teams, including engineering, design, marketing, and sales, to deliver innovative solutions that solve customer pain points and align with our business objectives.
Key Responsibilities
Product Strategy and Vision
- Define and communicate a clear product vision and strategy.
- Align product goals with business objectives and customer needs.
- Conduct market research to identify trends, opportunities, and competitive positioning.
Roadmap and Prioritization
- Develop and maintain a product roadmap that balances short-term deliverables with long-term goals.
- Use prioritization frameworks (e.g., RICE, MoSCoW) to evaluate and prioritize product features.
Customer-Centric Development
- Gather and analyze user feedback through interviews, surveys, and data analytics.
- Advocate for the customer by translating their needs into actionable requirements.
Cross-Functional Collaboration
- Work with engineering teams to define and deliver high-quality, scalable products.
- Partner with designers to create user-friendly interfaces and experiences.
- Collaborate with marketing and sales teams to ensure successful product launches and adoption.
Data-Driven Decision Making
- Define and track key performance indicators (KPIs) to measure product success.
- Leverage analytics tools (e.g., Mixpanel, Google Analytics) to identify trends and optimize performance.
Agile Product Development
- Manage the product backlog and sprint planning in Agile or Scrum environments.
- Drive continuous improvement through iterative product releases.
Qualifications
Must-Have:
- 3–5 years of experience in product management or a related field.
- Proven ability to define and execute product strategies that achieve business goals.
- Strong communication and stakeholder management skills.
- Experience working with Agile development teams.
- Proficiency with product management tools (e.g., Jira, Trello, Asana) and analytics platforms (e.g., Mixpanel, Google Analytics).
Nice-to-Have:
- Familiarity with technical concepts (e.g., APIs, databases, or system architecture).
- Experience in [SaaS, B2B, Recruitment].
- Basic understanding of UX design principles and tools (e.g., Figma, Miro).
- Exposure to A/B testing and data-driven optimization techniques.
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HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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