Human Resource Specialist

Role Summary

We are seeking a skilled and detail-oriented Member of Technical Staff focusing on Network Infrastructure, Linux Administration and Automation. The role involves managing and maintaining Linux-based systems and infrastructure, automating repetitive tasks, and ensuring smooth operation.

Key Responsibilities

● Network Infrastructure Management: Configure, manage, and troubleshoot routers, switches, firewalls, and wireless networks, Maintain and optimize network performance to ensure reliability and security.

● Linux Administration: Manage and maintain Linux-based systems, ensuring high availability and performance.

● Infrastructure Management: Managing servers, networks, storage, and other infrastructure components, capacity planning, and disaster recovery.

● Automation: Scripting (Bash, Python, Golang, etc.), configuration management (Ansible, Puppet, Chef), and CI/CD pipeline development.

● Virtualization: Design, implement, and manage virtualized environments, ensuring optimal performance and resource efficiency.

Required Qualifications

● In-depth experience with Linux systems (configuration, troubleshooting, networking, and administration)

● Network infrastructure management knowledge. CCNA/CCNP or an equivalent certification is a plus

● Scripting skills in at least one language (e.g., Bash, Python, Go).

● Knowledge of version control systems like Git and experience with branching, merging, and tagging workflows

● Experience with virtualization technologies such as VMware or KVM, including the design, implementation, and management of virtualized infrastructures. Understanding of virtual machine provisioning, resource management, and performance optimization in virtual environments.

● Experience with containerization technologies like Docker

● Familiarity with monitoring and logging tools for CI/CD environment

● Expertise in CI/CD tools like Jenkins, GitLab CI/CD, CircleCI, or equivalent.

About Us:

WisdmLabs is a leading web development company offering quality products and services, with a focus on building SaaS products, WordPress and open source technologies. We're a young, vibrant team driven by our values and mission to build simple solutions that delight customers. We offer a dynamic environment that encourages innovation, rapid learning, and adaptability.

Job Summary:

The software engineer will be responsible for both back-end and front-end development, including creating and maintaining WordPress plugins.

Responsibilities and Duties:

• Design and implement new features and functionalities for WordPress-based solutions.
• Create and maintain technical documentation for all development work.
• Develop scalable and maintainable web-based applications using PHP/MySQL.
• Manage project tasks, timelines, and communication effectively.
• Deliver solutions following engineering best practices and coding standards.
• Create and execute test cases to ensure quality and reliability of developed work.
• Provide technical support and assistance to resolve client issues.

Required Skills and Qualifications:

• Bachelor’s degree in computer science or a related field with 1 to 4 years of experience as a WordPress developer.
• Expertise in creating WordPress plugins (hooks and filters) and themes from scratch.
• Proficiency in debugging, wp_query, meta_query, wp-cli, and Git.
• Experience with page builders like Elementor and Gutenberg, along with localization (i18n).
• Familiarity with eCommerce plugins (e.g., WooCommerce) and eLearning plugins (e.g., LearnDash).
• Strong coding logic, analytical skills, and ability to design test scenarios.
• Excellent written and verbal communication skills, especially for interacting with US/UK clients.
• Enthusiasm for learning and adapting to new technologies.
• Team player with experience in direct client interaction (preferred).

Compensation: based on your performance in the interview and your current salary.

Why Join Us?

• Opportunity to work on exciting projects with a talented team.
• Continuous learning and professional development opportunities.
• Friendly and inclusive work environment.
• Chance to make a real impact and grow your career.
• 5 days working (Saturday & Sunday week-off)
• Remote working

Preferred Qualifications: Graduation

Location: Remote

Type: Full-Time

Software Development QA Engineer (Automation and Manual)

Juntrax Solutions is a SF/Bengaluru-based company developing and innovating SaaS-based products. Currently working on developing a brand new product, so great opportunity to be part of product lifecycle development and core team.

Roles and Responsibilities

• Understand and update project requirements documents as necessary
• create & execute test cases
• Design, develop and execute automated test scripts for regression testing.
• Test, report, and manage defect pipeline and communicate with the team.
• Collaborate with the design and development team to provide input as it relates to the requirements
• Setup test automation frameworks for multiple application platforms like Web and Mobile. Manage and execute test scripts on these frameworks.
• Investigate customer problems referred by the technical support team.
• Able to build different test scenarios and validate acceptance test cases.
• Handle technical communications with stakeholders and team 

Skills

• Bachelor's in Computer Science, Engineering, and minimum 1-2 years of industry experience as a Software Development Test Engineer.
• Must have excellent verbal and written communication skills.
• Testing materials like test cases, plans, test strategies, bug reports created should be easy to read and comprehend.
• Must efficiently manage multiple tasks, have high productivity, time management skills
• You should be able to upgrade your technical skills with the changing technologies.
• Able to work independently and take ownership of the product testing role
• should have a product mindset and spirit to work in an early-stage start-up.
• Should have previously set up an automation framework.

Other

• Must be able to work in Bangalore.
• Salary based on qualifications and experience.
• Excellent growth opportunity

Subject Matter Expert also referred to as SME, is a person who has special skills or knowledge on a particular job or topic. An SME is considered an expert on a certain topic – not only educated on the subject but has the capacity to share their knowledge with other team members.

Qualification for SME Insurance:

1. 3-5 experience in the insurance industry
2. Experience in insurance products (all products including life, health & general) and processes and the insurance industry chain
3. Bachelor’s degree (or equivalent)
4. English: Fluent

Roles and responsibilities

1. Strong Process & product knowledge of the Insurance products
2. Keeping up-to-date with industry developments. Offer solutions and suggestions for process and product improvement to management.
3. Responsible for facilitating OJT for the new joiners on all Insurance related products and processes. 
4. Help in designing a best-in-class customer support and engagement journey for insurance products.
5. Liaise with different stakeholders/partners for quicker resolution of customer inquiries and requests.
6. Ability to take ownership and work for early resolution and closure of customer issues.
7. Ability to accept change and make the best of any situation.
8. Proactive in highlighting/ escalating issues/ concerns/ Areas Of Improvements/ opportunities to the leadership team to get their help as and when needed
9. Handling and monitoring of all complaints received through all mediums through tracking in defined TATs
10. Ensure that complaint closure quality (RCA) is tracked closely by ensuring first understanding all the issues highlighted by the customer. Maintenance of all RCAs and process improvements undertaken for relevant complaints
11. Keeping up to date with all the regulatory requirements and changes in the Insurance industry

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

3.6 Years in Java experience mandatory.

Looking for immediate joiners

Role Description

This is a full-time on-site role for a Java Software Engineer located in Pune. As a Java Software Engineer, you will be responsible for software development, microservices, programming, Spring Framework, and Java. Your day-to-day tasks will include designing and implementing software solutions, debugging and testing code, developing and maintaining technical documentation, and collaborating with cross-functional teams to deliver high-quality solutions.

Qualifications

• Proficiency in Software Development and Programming
• Experience with Microservices Architecture and Spring Framework
• Expertise in Java programming language
• Excellent problem-solving skills and attention to detail
• Bachelor's or Master’s degree in Computer Science, Computer Engineering, or a related field
• Experience in agile development methodologies is a plus
• Experience with cloud technologies such as AWS or Azure is a plus

• Proficient in creating Web (Responsive) applications using Angular 8+, AngularJS, JavaScript, JQuery. 
• Experience developing/consuming RESTAPIs
• Knowledge of multiple back-end languages Like Java, Python and JavaScript frameworks(e.g. Node.js)
• Familiarity with databases (e.g.MSSQL, MySQL), and UI/UX design
• Hands-on experience with code versioning systems like Git, SVN. 

About the role: We’re looking for a Node.Js Developer who can adapt to new tech stacks and innovate with cutting-edge technology solutions, to build eCommerce platforms that are unique, disruptive, and powerful.

What you'll do:
● Integrate user-facing elements developed by front-end developers with server-side logic
● Write reusable, testable, and efficient code
● Design and implement low-latency, high-availability, and performant applications
● Implement security and data protection integrations
● Integrate data storage solutions such as databases, key-value stores, blob stores, etc.
● Optimize components for maximum performance across a vast array of web-capable devices and browsers
● Ensure high performance and responsiveness to requests from the front-end.

What you'll need:
● Bachelor's degree with minimum 3 years of work experience as a Node Js.
● Strong proficiency in JavaScript or Typescript
● Understanding of Node.js and its frameworks such as Express or StrongLoop
● Understanding of the nature of asynchronous programming and its quirks and workarounds
● Basic understanding of front-end technologies, such as HTML5, and CSS3
● Understanding of accessibility, security compliance, user authentication and authorization between multiple systems, servers, and environments
● Understanding fundamental design principles behind a scalable application
● Understanding of code versioning tools, such as GIT
● Integration of multiple data sources and databases into one system
● Understanding of the differences between multiple delivery platforms, such as mobile and desktop and its optimization output
● Knowledge on creating database schemas that represent and support business processes
● Knowledge on implementing automated testing platforms and unit tests

Who Should Consider Joining:
● If you like challenges and think from a first principle basis,
● If you are driven to take ownership and are adept at rolling with the punches,
● If you have the aspiration to grow fast in the dynamic environment of a start-up,
● If you are a collaborative team member, who believes in collective success,
● If you are someone who makes objective, fact-based decisions

Who should not consider joining:
● If the role description does not excite you, then you should not join us
● We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us
● If you are not a self-starter who is willing to learn & experiment more, then you should not join us.

What We Offer:
● Limitless growth and learning opportunities
● Exposure to cutting edge technology solutions and upcoming stacks in the market
● In house technical training on GIT, Automated Testing, Code Coverage, Language Training and much more
● A collaborative and positive culture — Your team will be as smart and driven as you.
● Guidance and mentorship from industry experts and renowned IIT Alumnus
● An opportunity to make an impact — Your work will contribute directly to our strategy and growth

Role: Backend Developer-SDE2

• 3-5 years of exp into

Responsibilities:

• Work on the development backend systems for our first product.
• Build reliable, secure and performant backend systems.
• Drive test coverage and continuous delivery automation within the team.

Requirements:

• 3-4 years of software development experience.
• Strong computer science fundamentals.
• Good knowledge of Java ecosystem.
• Can write code that is readable, maintainable and performant.
• Good understanding of relational databases, transactions, entity-relationship modeling.
• Comfortable writing multi-threaded programs.

•Hands on experience with Microsoft technology stack Microsoft .NET WCF, C#, http://asp.net/" target="_blank">ASP.NET, MVC, SQL Server, VSS / TFS, Entity Framework, Web Services, etc.

•Good knowledge of Design Patterns SOLID principles.

•Experience on creating web user interfaces using HTML, CSS, and JavaScript (specifically jQuery).

•Expertise in latest client side technologies like Angular JS/ VUE.JS/ Node.js/ Angular 2.0/ Bootstrap JS etc.

•Experience in SQL Server

•Must have excellent spoken and written English