Business Development Manager

About the job

About OptimHire

OptimHire is a fast-growing talent solutions and consultancy services provider, dedicated to helping clients source top-notch professionals for their critical business needs. We pride ourselves on fostering an environment of growth, innovation, and collaboration.

• Job SummarySenior Manager / Head of Salesend-to-end salesKey ResponsibilitiesBusiness Development & StrategyUS staffing and consultancy servicesClient Relationship ManagementCXOs and key decision-makersEnd-to-End Sales Cycleinitial outreachTeam Leadership & DevelopmentLead, mentor, and motivate a sales team, setting clear goals and targets.
• Provide

Qualifications & Requirements7+ years

About the job

MangoApps builds enterprise products that make employees at organizations across the globe

more effective and productive in their day-to-day work. We seek tech pros, great

communicators, collaborators, and efficient team players for this role.

Job Description:

Experience: 5+yrs (Relevant experience as a SRE)

Open positions: 2

Job Responsibilities as a SRE

• Must have very strong experience in Linux (Ubuntu) administration
• Strong in network troubleshooting
• Experienced in handling and diagnosing the root cause of compute and database outages
• Strong experience required with cloud platforms, specifically Azure or GCP (proficiency in at least one is mandatory)
• Must have very strong experience in designing, implementing, and maintaining highly available and scalable systems
• Must have expertise in CloudWatch or similar log systems and troubleshooting using them
• Proficiency in scripting and programming languages such as Python, Go, or Bash is essential
• Familiarity with configuration management tools such as Ansible, Puppet, or Chef is required
• Must possess knowledge of database/SQL optimization and performance tuning.
• Respond promptly to and resolve incidents to minimize downtime
• Implement and manage infrastructure using IaC tools like Terraform, Ansible, or Cloud Formation
• Excellent problem-solving skills with a proactive approach to identifying and resolving issues are essential.

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have

• 5-7 years of experience on Android Java-based mobile applications and systems development
• Strong command of Android Java. Exposure towards Android SDK
• Strong knowledge of the various packages on the Android App development stack layouts, intents, widgets, content providers, touch handling, drawing, location services, media interfaces, network, storage, security/cryptography, SQLite, etc.
• Knowledge of web services and serialization techniques like REST, SOAP, XML, JSON & framing
• A strong penchant for Object-Oriented Design and CS fundamentals
• Experience in working with version control, bug tracking, continuous integration, and other productivity enhancement software like TFS, Bugzilla, Jira, etc.
• Prior experience in working in Agile software methodologies
• Taking responsibility and ownership in the team's work, team player, and good communication skills
• Hands-on experience in developing native Android applications.
• Understanding of Android design patterns, memory management, file I/O, concurrency, and multithreading.
• Knowledge of working with network & battery optimizations, APIs, external libs, SDKs, Analytics, UI, visualizations & animations
• Preferred knowledge on Connectivity, Bluetooth protocols/ BLE.
• Working knowledge and hands-on with Database management such as SQL and contemporary technologies at their backend
• Experience in Unit Testing and TDD practices. Usage of Junit/Mockito/Espresso kind of test frameworks
• Eclipse or any IDE usage
• Published one or more applications in an Android marketplace and knowledge on the process of making the app live.
• Experience in working on applications with react native is a plus.
• Able to create a UI and UX that would make the app simple to use and delight users.
• Able to fix the occurring bugs and iteratively improve the app, include newer features, and keep the app up to date with all the Android updates/ libraries that will be released.
• Have an eye for new upcoming technologies and be able to evaluate and implement the same to enhance development efficiency.
• To succeed in this role, you should have the following skills and experience
• B.E/B.Tech/M.Tech/MCA or equivalent qualification

JOB ROLE-

 Technical Recruiters - US Staffing (Night Shift).
Having experience with Banking & Finance clietnts

Sourcing and screening potential IT candidates from effective usage of Internal Systems.
Hiring candidates for US Clients .
Postings vacancies on portals and Networking within time frame.
Screening candidate as per required details, matching IT resources.
Based on technological skills, rates and location preferences from the available pool of Resources.

Desired Candidate Profile

Very good communication skills

should be presentable and has to have technical knowledge.

EXP - 5-6yrs
Budget- 5LPA

• Software Developer (Must have experience in all technologies .Net, Angular JS, MVC, jQuery & Sql Server) – 4 to 5 years’ experience

The Role

We are looking for full-stack developers with experience in building user interface components for serverless applications using React. 

The role involves working with the product management team, understand the business requirements, and take full responsibility of design, development, test and release of the applications. 

Requirements:

• Passion for building and delivering great software with a strong sense of ownership. 
• 2+ years of experience in building web applications using React with strong CSS skills.
• Independently develop new user-facing features from designs and wireframes
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Experience with popular React.js workflows (such as Flux or Redux)
• Building reusable components and front-end libraries for future use

Good to have:

• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Knowledge of AWS platform and scalable application architecture
• Experience with Build and Release, Agile processes and Estimation/Planning
• Knowledge of CSS pre-processors like SCSS and LESS