Kitty Technologies Pvt Ltd

Job Description:

• This is BPO Night shift job (US Voice process) in Nagercoil.

• This is purely night shift with fix saturday sunday off .

• This is not sales or tele marketing, it is to help the US citizens .

• It is work from office only. with salary range 15000 to 25000 per month along with unlimited incentives based on leads that you generate.(per lead you get Rs 500)

Responsibilities:

• Handle outbound calls to international customers.

• This is US Government project that you will be working on where you get the details of customers and complete the further process.

• Maintain accurate and detailed records of customer interactions and transactions.

• Collaborate with team members to achieve individual and team goals.

• Strive to achieve customer satisfaction and ensure positive feedback.

Requirements:

• Freshers and Experienced both can apply.

• Excellent communication skills / Fluency in English.

• Ensure Timely& Professional Responses to all queries.

• Strong ability to multitask and take fast decisions independently.

• Night shift only.(7.30 PM to 4.30 AM.)

Benefits:

• Competitive salary + incentives.

• After shift Drop facility for females only.

• ESI, PF, and insurance benefits

Job Title: E-Commerce Executive

Salary: ₹16,000 - ₹25,000 per month

Experience: Minimum 1 year in e-commerce

Job Description:

We are seeking a motivated and detail-oriented E-Commerce Executive to join our dynamic team. The ideal candidate will have a solid understanding of e-commerce platforms, particularly Amazon, and will be responsible for managing and optimizing our online sales channels.

Key Responsibilities:

- Manage and optimize product listings on Amazon and other e-commerce platforms.

- Monitor inventory levels and coordinate with suppliers to ensure timely stock replenishment.

- Analyze sales data and market trends to identify opportunities for growth.

- Implement marketing strategies to enhance product visibility and drive sales.

- Handle customer inquiries and resolve issues related to online orders.

- Collaborate with the marketing team to create promotional campaigns.

- Stay updated on e-commerce trends and best practices.

Qualifications:

- Minimum 1 year of experience in e-commerce management.

- Knowledge of Amazon Seller Central and other e-commerce platforms.

- Strong analytical skills and attention to detail.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Proficiency in Microsoft Office and e-commerce management tools.

Package Bike Delivery Boy for Dubai

Job Description:

We are looking for reliable and hardworking individuals to join our team as Bike Delivery Boys in Dubai. This is an excellent opportunity for individuals looking to start or further their career in the delivery industry.

Key Responsibilities:

• Safely and efficiently deliver packages to designated locations.
• Ensure timely delivery of goods as per the company’s schedule.
• Maintain the condition of the bike and report any issues immediately.
• Follow traffic rules and company safety guidelines.
• Provide excellent customer service by being polite and professional.

Qualifications and Requirements:

• Age: 21 to 40 years old.
• Language: Basic English is required.
• Physical Ability: Must be physically fit to ride a bike for extended periods.
• License: No prior bike license required; training and license will be provided.

Location: Dubai, UAE

Salary: Fixed AED 2,150 per month

Overtime: AED 7.5 per delivery commission

Employment Type: Direct Employment Visa

Process Timeline:

- India Process: 15 to 20 days.

- Dubai Process: 1 to 1.5 months to obtain a bike license.

Benefits:

• Free accommodation.
• Emirates ID provided.
• International bike license.
• Bike, fuel, and maintenance costs covered by the company.
• SIM card and recharge provided by the company.
• Comprehensive insurance coverage.

• Minimum of 1 year experience in Call center / freshers can also apply
• 12th or any degree
• Languages : Tamil, Malayalam , Basic English

We are seeking a dynamic and results-oriented Digital Marketing Executive to join our team. The ideal candidate will have a minimum of one year of experience in digital marketing and a proven track record of success. This role involves developing and executing digital marketing campaigns to achieve business objectives.

 Responsibilities: 

1) Campaign Management: Plan, create and execute digital marketing campaigns on Google Search, Google Display Network, Linkedin and Meta platforms.

2) Lead Generation: Develop and implement lead generation strategies to drive high-quality leads across various industries, with a special emphasis on real estate.

3) Performance Marketing: Monitor and optimize campaign performance to achieve maximum ROl.

4) Analytics and Reporting: Analyze campaign data using Google Analytics, generate insights, and provide comprehensive reports to stakeholders.

5) Content Ideation and Calendar: Assist in creating content calendars and ideation for clients' social media pages.

6) Social Media Growth: Contribute ideas for the growth and enhancement of clients' social media pages.

7) Industry Research: Stay updated with the latest trends and best practices in digital marketing and apply this knowledge to enhance campaign performance.

8) Client Management: Work with multiple clients across diverse industries, ensuring their digital marketing needs are met effectively.

9) ROAS campaigns & E-commerce campaigns - Should have knowledge of these type of campaigns too

10) In-depth knowledge of digital marketing channels, including SEO, SEM, PPC, social media, email marketing, and web analytics

11) Conduct keyword research and implement on-page and off-page SEO strategies to improve organic search visibility

Curate and manage a content calendar for social media platforms (Meta, X, LinkedIn, Instagram, etc.)

12) Leverage web analytics tools (GA4, GSC, etc.) to track and analyze campaign performance, and optimize strategies accordingly

 Requirements: 

1) Minimum of 1 year of experience in digital marketing.

2) Strong understanding of digital marketing concepts and strategies.

3) Excellent communication and interpersonal skills.

4) Proficiency in using social media platforms and digital marketing tools.

5) Ability to work independently and as part of a team.

6) Basic knowledge of SEO, SEM, and PPC.

 Tools and Technologies: 

1) Proficiency in digital marketing tools (SEMrush, GA4, GSC, Google Ads, Meta Ads Manager, etc.)

2) Familiarity with content management systems (CMS) and email marketing platforms

Experience with project management and collaboration tools

 Preferred Qualifications: 

1. Degree in Marketing, Communications, or Any degree.

2. Experience in content creation and management.

3. Knowledge of analytics tools (Google Analytics, etc.)

 We are committed to fostering a diverse and inclusive workplace and welcome applications from both male and female candidates. 

 If you are a passionate and driven individual with a proven track record in digital marketing, we encourage you to apply.

Job Summary: We are seeking enthusiastic and reliable individuals to join our dynamic team as International Voice Process Executives. The role involves handling inbound and outbound calls from/to international customers, providing excellent customer service, resolving queries, and ensuring customer satisfaction.

Responsibilities:

• Handle inbound and outbound calls from international customers.
• Provide information about products and services, respond to customer queries, and resolve issues effectively.
• Ensure timely and professional follow-up on customer issues.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with team members to achieve individual and team goals.
• Adhere to company policies and procedures to maintain operational efficiency.
• Strive to achieve customer satisfaction and ensure positive feedback.

Requirements:

• 1-year bond commitment required
• Minimum 6 months of Experience required in an International BPO/ Call centre.
• Excellent communication skills.
• Customer Centric &Logical thinking and need to be enough spontaneous
• Ensure Timely& Professional Responses to all queries.
• Analytical & Probing skill.
• Strong ability to multitask and take fast decisions independently.
• Night shift only.
• The shift timings will be 7.30 PM to 4.30 AM.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Fixed shift
• Night shift
• US shift

Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Identify customer needs and recommend appropriate solutions.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Proven customer support experience or experience as a client service representative.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Preferred Skills:

• Experience in a call center or BPO environment.
• Knowledge of customer relationship management (CRM) systems.
• Fluency in English.

Note: Cab facility (only drop) available for female candidates.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Shift:

• Night shift
• US shift

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Other Benefits:

• Performance bonus