Leadership- Minimum of 1 year experience in Call center / freshers can also apply
- 12th or any degree
- Languages : Tamil, Malayalam , Basic English
Shubham Vishwakarma
Full Stack Developer - Averlon
About Kitty Technologies Pvt Ltd
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Job Description
We are seeking a detail-oriented and customer-focused Product Support Executive to join our team in Hyderabad. This role involves supporting global customers during pilot, implementation, and post-go-live phases by ensuring smooth product adoption and issue resolution. You will work cross-functionally with internal teams to address client queries, provide timely support, and help maintain a positive customer experience. This is a critical role for individuals who thrive in dynamic environments and are open to working rotational shifts.
Key Responsibilities
Customer Engagement & Support
- Provide first-level support to customers during onboarding, implementation, and post-implementation stages.
- Respond to and resolve customer queries through email, chat, and calls with a consultative and solution-oriented approach.
Product Understanding & Troubleshooting
- Maintain a thorough understanding of SmartWinnr’s features, updates, and functionality.
- Identify and troubleshoot product issues, escalating to the appropriate internal teams when required.
Documentation & Process Adherence
- Maintain detailed records of customer interactions and resolutions using internal tools.
- Follow defined processes for issue tracking, escalation, and communication.
Internal Collaboration
- Work closely with the product and engineering teams to relay feedback and recurring issues.
- Coordinate with the Customer Success team for smooth handovers and ongoing account support.
Requirements
Education
- Bachelor’s degree in B.Tech, BCA, B.SC or a related field.
Professional Experience
- 1–3 years of experience in a customer or product support role, preferably in a SaaS or tech environment.
- Experience working in with global clients is an added advantage
- Experience & comfortable working in night shifts.
Skills & Tools
- Strong written and verbal communication skills in English.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace tools.
- Ability to learn and work with web-based platforms and support tools.
Personal Attributes
- Self-motivated with a high sense of ownership and accountability.
- Strong analytical and problem-solving abilities.
- Flexible and willing to work rotational and night shifts as required.
What We Offer
- Competitive compensation and benefits package.
- Opportunity to work with a global SaaS platform impacting enterprise sales teams.
- A collaborative and fast-paced environment with room for learning and growth.
- Cross-functional exposure across product, engineering, and customer success teams.
We are looking for an Lead Generation Specialist to join our IT team. 75way Technologies has the reputation of being one of the top design and technology companies in India.
Requirement
Experience: 2 - 6 years
Notice Period: Immediate Joiner will be considerable.
We are looking for a result-driven Email Marketer for Lead Generation to be responsible for developing strategies to generate Leads on LinkedIn, or LinkedIn Sales Navigator.
- The candidate should have experience of 2 years in email marketing, and generate leads for mobile apps and websites.
- Design and implement direct email marketing campaigns.
- Lead generation of mobile apps and websites.
- Create email databases for lead generation.
- Design and implement direct email marketing campaigns.
- Report on sales revenue generated from email marketing efforts.
- Excellent hands-on experience with LinkedIn Sales Navigator.
We are seeking a highly motivated and experienced Senior Sales Executive & Team Leader to lead a team of real estate agents and drive business growth through sales strategy, market expertise, and team development. The ideal candidate will be a dynamic leader with a strong background in real estate sales, client relationship management, and team performance optimization
Adobe IllustratorJob Details*
We're a Saas startup and are looking for a passionate UI/UX cum Product Designer to join our team in order to assist with UI/UX design. We're working on next age customer service automation technology and our unique training methodology can truly help us usher a paradigm shift in the way that customer service is delivered across the world.
- Able to work in good coordination with production managers and engineers.
- Capable of generating new ideas.
- Should have hands-on experience with Photoshop and Illustrator.
- Should have experience with logo design, corporate brand identity design, web UI design, app UI design.
- Identify and troubleshoot UX problems.
- Discuss the idea with the internal team.
- Knowledge about style standards on fonts, colors, and images.
- Develop UI mockups and prototypes.
Join us and watch your designs come to fruition. We'll let your creative ideas truly come to life!
Job Summary*
We're working on next age customer service automation technology and our unique training methodology can truly help us usher a paradigm shift in the way that customer service is delivered across the world.
Java
Spring BootRocketlane is building a unified workspace that enables customers to collaborate on onboarding projects. Rocketlane streamlines work collaboration and communication with customers across projects, both real-time or async. It features visibility, consistency, customer experience, collaboration, and productivity. It was launched in 2020 and is based
in Walnut, California, United States.
About Us:
Bansal Classes in Chinchwad is a renowned educational institute specializing in IIT, JEE, and NEET coaching. We are seeking an experienced Marketing Executive to join our team and contribute to our mission of nurturing future leaders.
Job Description:
· Developing and improving marketing plans unique to different products and services
· Conceiving and improving existing marketing strategies
· Networking with suppliers, large contractors, partner organizations and other business stakeholders
· Conducting marketing research and analysis to produce relevant marketing information and evaluate trends
· Monitoring ongoing marketing campaigns and spending based on the budget allocated
· Creating and generating reports related to the key performance indicator (KPIs) of an ongoing marketing campaign
· Creating engaging and grammatically correct marketing collaterals
· Ensuring distribution of marketing materials
· Monitoring market trends and analysing customer activities to identify business opportunities
Requirements:
- Minimum of 3 years of experience in Marketing, preferably in the education sector.
- Excellent verbal and written communication skills.
- Empathy and the ability to connect with students and parents.
- Understanding of the IIT, JEE, and NEET coaching industry is a plus.
- Strong organizational skills and attention to detail.
- A passion for education and a commitment to the success of our students.
- The ability to handle marketing responsibilities effectively.
What you will do:
- Identifying and developing potential suppliers
- Monitoring project budget, process budget and forecasting cash flow requirements
- Preparing and processing purchase orders and documents in accordance with company policies and procedures and sending the same to suppliers and sub-contractors
- Following-up with the vendors to check the status of outstanding orders in conjunction with the expeditor and ensuring that outstanding commitments are accurately reflected in the supply chain system
- Renewing contracts and software licenses within the due date
- Verifying of payment claim form based on PO and invoice
- Liaisoning with the finance team and ensuring timely release of payments
- Obtaining payment details from finance and reconciling with vendors
- Developing long-term partnerships with suppliers, negotiating contracts and managing day-to-day supplier performance to ensure meeting of service, cost, delivery and quality norms
- Evaluating vendor performance based on PQD (Product/ Quality/ Delivery) for higher quality of services from vendors in liaison with user departments
- Retaining/ deleting of vendors based on vendor performance evaluation
- Reviewing of RFPs, POs released which are not executed completely
- Providing MIS report to Managers about transactions made against each category
What you need to have:
- Preferred Work experience in electronic accessories
- Experience in sourcing, vendor development, purchase
- Handled electronic components, PCB, mechanical parts
- Ability to get or suggest best low-cost components
- Knowledge about import, export, costing, projects
Java
Javascript
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Full Stack Developer - Averlon