Call center executive

Company: AISpire360 Role: Senior Voice AI Engineer (Independent Contractor, Full-Time Engagement) Location: Remote (India-based preferred; must overlap 4–6 hours daily with London + US Eastern) Engagement: Full-time independent contractor — long-term Compensation: Competitive, paid in USD, monthly. Senior staff-level rates.

About AISpire360

We are building the operating system for medical practices in the US. Our flagship product is ARIA, an AI receptionist that handles inbound and outbound calls, intake, scheduling, eligibility, prior authorization workflows, and after-hours coverage for medical practices. We are in active production deployment with our first practice — a spine surgery practice at the Hospital for Special Surgery in New York. Multiple specialty practices are in our deployment pipeline.

The platform is built to be specialty-agnostic. The voice agent stack is the universal foundation. Knowledge layers (spine surgery, primary care, behavioral health, dermatology, cardiology, pediatrics, etc.) plug in as configuration. One platform, many specialties.

We are venture-backed, founder-led, and shipping. The technical decisions you make here will be in production within weeks.

What You'll Own

You are the technical anchor for the voice agent. You will be responsible for:

Real-time voice system

• Voice agent stack on ElevenLabs Conversational AI (and evaluation of Retell, Vapi, LiveKit alternatives as we scale)
• STT and TTS configuration, voice tuning, language and accent handling
• Turn-taking, barge-in, end-of-speech detection, latency budgets
• Driving end-to-end voice latency below 700ms (we currently target 600ms)
• Quality vs. cost tradeoffs across voice tier selection (Premium / Turbo / Standard)
• Silence-detection optimization for outbound calls (95% silence-discount realization)

HIPAA + PHI infrastructure

• BAA-compliant hosting architecture (AWS-based, BAA in place)
• PHI detection and redaction pipeline (AWS Comprehend Medical + custom pre-filters)
• Encryption in transit and at rest, audit logging, 7-year retention compliance
• Access controls, RBAC, kill-switch infrastructure
• HIPAA Security Rule compliance for technical safeguards

Agent orchestration and tools

• LLM integration (GPT-4o, Claude Sonnet, with model routing for cost optimization)
• Tool calling for scheduling, eligibility checks, prior auth lookups, calendar booking, task creation
• Multi-turn conversation state management
• Multi-topic call handling and structured task generation
• Safety-critical keyword detection and escalation routing

Integrations

• EHR integration (Epic, Athena, eClinicalWorks — at least one in V1)
• Insurance eligibility APIs (Availity, Change Healthcare, payer-specific)
• Calendar integration (Google Calendar, Microsoft 365, Cal.com)
• SMS and email gateways (Twilio, SendGrid)
• Practice-specific webhooks for task manager surfacing

Multi-tenant platform foundations

• Per-practice configuration loading (specialty profile + practice profile)
• Per-tenant isolation, data segregation
• Specialty-specific intake schemas, triage rules, safety keywords
• Production observability (tracing, metrics, latency monitoring per practice)

Required Experience

You should be able to demonstrate, in a live walkthrough with code in hand, that you have shipped production voice AI systems. Specifically:

• 3+ years of production voice/conversational AI experience. Not chatbots — actual real-time voice agents handling live phone calls. ElevenLabs, Retell, Vapi, LiveKit, OpenAI Realtime, Deepgram, or equivalent.
• Deep familiarity with at least 2 of: ElevenLabs Conversational AI, Retell AI, Vapi, LiveKit Agents, OpenAI Realtime API. Production deployment experience required, not demo experience.
• HIPAA and PHI handling experience in production. Not theoretical. You have signed BAAs, deployed in HIPAA-compliant environments, and built PHI redaction pipelines.
• AWS infrastructure expertise. Specifically: ECS or Fargate, Lambda, S3 with encryption, KMS, CloudWatch, IAM, VPC, BAA-eligible service selection.
• AWS Comprehend Medical or equivalent PHI detection experience.
• Twilio or equivalent telephony provider experience. SIP trunking, inbound/outbound call flows, recording and transcription pipelines.
• Latency optimization in real-time systems. You have hit sub-700ms voice latency in production and can explain the trade-offs you made.
• LLM production experience. GPT-4o, Claude, or equivalent. Prompt engineering, tool calling, structured outputs, model routing for cost.
• Python or TypeScript fluency. Production code, not scripts.
• API integration experience. REST, webhooks, OAuth, async patterns. Bonus if you've integrated with EHRs (Epic FHIR, Athena, eClinicalWorks).

Nice to Have

• Healthcare domain experience (EHRs, clinical workflows, medical terminology)
• Prior auth or eligibility verification workflow experience
• Multi-tenant SaaS architecture experience
• SOC 2 audit experience
• Experience with knowledge graphs (PostgreSQL + pgvector, Neo4j, or similar)
• Open-source contributions to LangChain, LiveKit, Pipecat, or similar voice/agent frameworks
• Demonstrated ability to ship to production fast (not perfectionism — pragmatic engineering)

What This Engagement Looks Like

• Independent contractor. You invoice us monthly. We pay in USD via wire transfer or Wise.
• Full-time engagement. This is your primary work. We expect ~40 hours/week of focused output.
• Long-term. We are not looking for a 3-month engagement. Expect this to run 12+ months.
• You sign a BAA with us. This is non-negotiable due to the nature of the work.
• You are eligible for future equity grants as we formalize the team structure.
• Direct working relationship with our CTO (London-based) and founders (NYC and India).
• Time-zone overlap required: at least 4–6 hours of daily overlap with both London and US Eastern. Indian Standard Time evenings (6 PM IST onward) work well.

How We'll Evaluate You

Our hiring process is fast and substantive. No take-homes. No multi-round bureaucracy.

1. Initial screen (30 min): Background, what you've shipped, compensation expectations, BAA-readiness.
2. Technical deep-dive (90 min): Walk us through a production voice AI system you've shipped. Code in hand. Architecture diagrams. Real production numbers — latency, cost per call, scale. We will ask follow-up questions about specific decisions you made.
3. System design (90 min, live): We give you a design problem — a HIPAA-compliant voice agent for a medical specialty we don't yet support. You design end-to-end on a whiteboard / Excalidraw. We probe trade-offs.
4. Founders + CTO conversation (60 min): Mutual fit. You ask us hard questions. We answer honestly.

Total: 4–5 hours of your time. We'll move from first conversation to offer in 7–10 days for the right candidate.

What We Will NOT Accept

• Take-home assignments produced by other AI tools. We will ask you to walk through code live; if you can't explain decisions you didn't make, the interview ends.
• Resume claims you can't substantiate. We verify employment via EPFO/UAN where applicable.
• "I've done LLM chatbots" experience without production voice agent experience. They are not the same skill.
• Engagement structures that conflict with this being your primary work.

How to Apply

Send a brief message with:

1. A link to a production voice AI system you've shipped (or, if NDA'd, a description of the architecture and your specific contribution).
2. Two or three sentences on why this role fits you specifically — not a generic cover letter.
3. Your current compensation expectation in USD per month.
4. Your earliest start date and current time-zone availability.

We read every message. We respond within 5 business days, including with "no" answers. We don't ghost.

Company Overview 

Boolment Software Development Pvt. Ltd. is a fast-growing technology company delivering innovative software solutions across diverse industries. Our mission is to empower businesses through scalable and high-quality technology products. We foster a culture of innovation, collaboration, and continuous learning, providing employees with opportunities to work on cutting-edge technologies and projects. 

Job Title: Video Editor 

Department: UX/UI 

Location: Gurgaon, Haryana 

Employment Type: Full-Time / Internship (3 months) 

Working Mode: On-site 

Shifts: 6 Day (9:30 AM – 6:30 PM)  

Reporting To: Manager 

Vacancies: 3–5 

Experience: 0–3 years (Freshers eligible) 

Salary Range: ₹3 LPA – ₹6.5 LPA | Internship Stipend: ₹0–₹15,000/month 

Job Purpose / Summary: 

We are seeking a creative and detail-oriented Video Editor to produce engaging, high-quality videos for multiple platforms. The role involves editing, motion graphics, audio mixing, and post-production work to deliver visually appealing content that aligns with client objectives and project requirements. 

Key Responsibilities: 

• Edit raw footage into polished, professional videos that tell a compelling story and meet client requirements. 
• Trim, assemble, and sequence clips to maintain coherence, pacing, and visual appeal. 
• Apply audio, sound effects, background music, and voiceovers to enhance video quality. 
• Incorporate motion graphics, visual effects (VFX), transitions, and animations using After Effects or similar tools. 
• Optimize videos for multiple platforms (YouTube, Instagram, TikTok, LinkedIn, and Facebook) with correct aspect ratios and compression settings. 
• Perform color correction, color grading, and visual enhancement to ensure a cinematic look. 
• Manage and organize project files, assets, and video libraries efficiently. 
• Collaborate with content creators, designers, and project managers to align on creative vision. 
• Stay updated with video trends, emerging formats, and platform-specific best practices. 
• Ensure timely delivery of video projects while maintaining high-quality standards. 

Skills (Must-Have / Technical Skills): 

• Expertise in video editing software: Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve. 
• Motion graphics and animation skills: Adobe After Effects, Cinema 4D. 
• Knowledge of audio mixing, sound design, and music synchronization. 
• Strong understanding of video formats, resolutions, codecs, and aspect ratios. 
• Proficiency in color correction and grading tools. 
• Basic knowledge of storyboarding and script interpretation. 
• Familiarity with social media video trends, short-form content, reels, and TikTok videos. 

Good-to-Have Skills: 

• 3D animation and motion tracking (Blender, Maya) 
• Basic graphic design skills (Photoshop, Illustrator) 
• Knowledge of AI-assisted video editing tools (Runway, Pictory, Descript) 
• Experience in multi-camera editing 

Qualifications: 

• Degree in Film Production, Media Arts, Digital Media, or related field preferred (not mandatory). 
• Certification in relevant video editing software is required. 

Preferred Candidate Profile: 

• Creative mindset with strong attention to detail. 
• Ability to work under pressure and meet deadlines. 
• Good communication skills for collaboration with team members. 
• Passion for storytelling and visual content creation. 

Compensation & Benefits 

• Competitive salary (based on experience). 
• Health & Medical Insurance, Gratuity, and Retirement Benefits. 
• Paid Leaves, Travel Reimbursements, and Performance Bonuses. 
• Access to training programs, certifications, and mentorship. 
• Cross-functional exposure and opportunities for career growth and advancement 

Company: PluginLive

About the company:

PluginLive Technology Pvt Ltd is a leading provider of innovative HR solutions. Our mission is to transform the hiring process through technology and make it easier for organizations to find, attract, and hire top talent. We are looking for a passionate and experienced Data Engineering Lead to guide the data strategy and engineering efforts for our Campus Hiring Digital Recruitment SaaS Platform.

Role Overview:

The Data Engineering Lead will be responsible for leading the data engineering team and driving the development of data infrastructure, pipelines, and analytics capabilities for our Campus Hiring Digital Recruitment SaaS Platform. This role requires a deep understanding of data engineering, big data technologies, and team leadership. The ideal candidate will have a strong technical background, excellent leadership skills, and a proven track record of building robust data systems.

Job Description

Position: Data Engineering Lead - Campus Hiring Digital Recruitment SaaS Platform

Location: Chennai

Minimum Qualification:  Bachelor’s degree in computer science, Engineering, Data Science, or a related field. Master’s degree or equivalent is a plus.

Experience:  7+ years of experience in data engineering, with at least 3 years in a leadership role.

CTC:  20-30 LPA 

Employment Type:  Full Time

Key Responsibilities:

Data Strategy and Vision:

• Develop and communicate a clear data strategy and vision for the Campus Hiring Digital Recruitment SaaS Platform.
• Conduct market research and competitive analysis to identify trends, opportunities, and data needs.
• Define and prioritize the data roadmap, aligning it with business goals and customer requirements.

Data Infrastructure Development:

• Design, build, and maintain scalable data infrastructure and pipelines to support data collection, storage, processing, and analysis.
• Ensure the reliability, scalability, and performance of the data infrastructure.
• Implement best practices in data management, including data governance, data quality, and data security.

Data Pipeline Management:

• Oversee the development and maintenance of ETL (Extract, Transform, Load) processes.
• Ensure data is accurately and efficiently processed and available for analytics and reporting.
• Monitor and optimize data pipelines for performance and cost efficiency.

Data Analytics and Reporting:

• Collaborate with data analysts and data scientists to build and deploy advanced analytics and machine learning models.
• Develop and maintain data models, dashboards, and reports to provide insights and support decision-making.
• Ensure data is easily accessible and usable by stakeholders across the organization.

Team Leadership:

• Lead, mentor, and guide a team of data engineers, fostering a culture of collaboration, continuous improvement, and innovation.
• Conduct code reviews, provide constructive feedback, and ensure adherence to development standards.
• Collaborate with cross-functional teams including product, engineering, and marketing to ensure alignment and delivery of data goals.

Stakeholder Collaboration:

• Work closely with stakeholders to understand business requirements and translate them into technical specifications.
• Communicate effectively with non-technical stakeholders to explain data concepts and progress.
• Participate in strategic planning and decision-making processes.

Skills Required:

• Proven experience in designing and building scalable data infrastructures and pipelines.
• Strong proficiency in programming languages such as Python, R, Data visualization tools like Power BI, Tableau, Qlik, Google Analytics
• Expertise in big data technologies such as Apache Airflow, Hadoop, Spark, Kafka, and cloud data platforms like AWS, Oracle Cloud.
• Solid understanding of database technologies, both SQL and NoSQL.
• Experience with data modeling, data warehousing, and ETL processes.
• Strong analytical and problem-solving abilities.
• Excellent communication, collaboration, and leadership skills.

Preferred Qualifications:

• 
  
• Experience in HR technology or recruitment platforms.
• Familiarity with machine learning and AI technologies.
• Knowledge of data governance and data security best practices.
• Contributions to open-source projects or active participation in the tech community.

Position Overview:

We are seeking a skilled Software Developer with a focus on Front-End Development with Strong proficiency in HTML, JavaScript, CSS, Sass, Bootstrap and modern JavaScript frameworks including ReactJS and jQuery to join our team. The successful candidate will be responsible for writing clean, efficient, and maintainable code that enhances workflow organization and automates various internal processes within the organization. The role involves continuous improvement of our software solutions to save man-hours and ensure overall organizational efficiency. Key tasks include development, testing, debugging, troubleshooting, and maintenance of both new and existing programs.

Key responsibilities:

1)    Software Development: Write clean, efficient, and maintainable code/flows that automate internal processes and improve workflow efficiency.

2)    Testing and Maintenance: Perform testing, debugging, troubleshooting, and daily maintenance of created or integrated programs.

3)    UI/UX Development and Design: Design and develop intuitive and visually appealing user interfaces in the software.

4)    Web Services Integration: Integrate UI with web services to ensure seamless functionality.

5)    Adherence to Standards: Follow preferred development methodologies and adhere to organizational development standards.

6)    Collaboration: To work closely with other team members to ensure the successful implementation of projects. Maintain clear and concise documentation of code, APIs, and software components to aid in knowledge sharing and future development.

7)    Stay Current: Keep up to date with the latest developments in the Frond end development ecosystem and engage in best practices of software engineering.

We are building new-age billing and pricing infrastructure for SaaS companies. As SaaS pricing evolves from vanilla subscription-based models to more granular usage-based models, billing and pricing infrastructure needs to be completely reimagined.

We're building our founding team and are looking for a front-end developer, who can take ownership of the user-facing side of our product. Your primary roles and responsibilities will evolve as the team grows.

Responsibilities:

• Taking full ownership of building a pixel-perfect frontend product
• Understanding code quality, maintainability, modularity, and scalability
• Break down large tasks into independent smaller chunks
• Implementing good testing practices to ensure rapid iteration
• Communicating with both technical and non-technical stakeholders to understand their points of view and to discuss your own ideas

Requirements:

• A basic understanding of backend development is a plus
• 1-3 years of experience
• Capable of building the frontend part of web applications with minimal guidance
• Proficiency in Javascript, Reactjs, HTML, and CSS
• Knowledge of other Javascript frameworks is a plus. Tailwind CSS/Tailwind UI experience is preferred but not required.
• Comfortable with frontend build systems
• Good understanding of frontend optimization
• Good at making a designer's design come to pixel-perfect reality
• Good at making decent interfaces from basic wireframes (without a designer's help) when needed
• Understanding of SSR is a plus, but not required
• Familiarity with billing systems, CPQ, and accounting systems is a plus
• Entrepreneurial mindset
• Self-driven individual with high ownership and a strong work ethic
• Good communication skills.

Benefits:

• Health insurance
• Generous vacation policy
• Learning and development budget
• Team events and company offsites
• Choose your laptop
• Maternity and Paternity benefits

Lead Software Engineer (Bangalore, Remote option available) 6+ years of experience 

Zepto (www.zeptonow.com)

Why should you look at this role?

Salary 50-65 lakh per annum

Paid leave

Sick leave

Provident Fund

What Else?

• High growth startup in quick commerce space (10 min delivery)
• Given our very high hiring bar, we offer a very competitive salary and substantial equity to create everlasting wealth for our early believers as the company grows.
• Work on real world logistics problems & benefit from the rocket ship Zepto is!

Tech Team: 40-50 (200+ in few months)

About the Employer

Zepto is a fast-growing startup that delivers products in 10 minutes through an optimised network of dark stores that we're building across the country!

Just 6 months after launching, we've raised $160 million from marquee

investors in Silicon Valley and India. Our investors include Y Combinator, Nexus Venture Partners, and many more! We’ve built out one of the best startup teams in India, with Senior Executives from Uber, Flipkart, Dream11, PhonePe, Goldman Sachs, Pepperfry, and institutions like Stanford, INSEAD, IITs, and IIMs.

The magic of Zepto is our ability to consistently deliver 2,500+ products in 10 minutes flat. It's the core of what we do, and the reason why we’ve been able to grow so fast with phenomenal customer love. Our mission is simple: to make 10-minute delivery the new normal.

Funding:

Funding Zepto has raised a total of $160M in funding over 3 rounds.

Their latest funding was raised on Dec 20, 2021 from a Series C round.

Employer Reviews:

“High Ownership, Lots of Learning, Broad Roles, Accessible Leaders”

"Alot of benefits like ZeptoJoy coupon, internet bill reimbursement and cab reimbursement is also taken care of. Overtime is paid."

Reporting structure:

Software Engineer -> Sr Software Engineer -> Lead -> EM -> AD / Director / VP -> Head of Engineering -> CTO

This role would be by and large an Individual Contributor role.

Interview Process:

1. Discussion on past experience and problem discussion based on projects done
2. Low level design
3. High level design

(One of the rounds will test scenario management via case study since it’s a managerial role) 

What You will do Everyday?

• Work very closely with the Tech Leadership and lead end-to-end development.
• Write maintainable/scalable/efficient code.
• Design and architect technical solutions for the business problems of a very large e-commerce portal.
• Work in cross-functional team, collaborating with peers during entire SDLC.
• Follow coding standards, unit-testing, code reviews etc.
• Follow release cycles and commitment to deadlines.

Your Superpowers

• 6+ years of experience in building large scale applications or products.
• A “Bring It On” attitude; bias for action; self-driven, end-to-end ownership; entrepreneurial approach; focus on operational excellence; ability to work with ambiguity.
• Strong in problem solving skills, data structures and algorithms.
• Very good understanding of one or more of RDBMS/NoSQL/Messaging/ Caching technologies.
• Excellent understanding of and coding skills in following technologies: Java
• B Tech/BE in Computer Science or equivalent from a reputed institution.

CLICK HERE TO APPLY: https://forms.gle/v8P54gfPvUZGeJ3u6">https://forms.gle/v8P54gfPvUZGeJ3u6

The ideal candidate is a highly resourceful and innovative developer with extensive knowledge in the layout, design and coding of websites specifically in PHP format. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases. 

Responsibilities

• Perform a mix of maintenance, enhancements, and new development as required
• Work in a data analyst role and with business intelligence applications
• Document features, technical specifications & infrastructure Responsibilities
• Work cross-functionally to convert business needs into technical specifications

Qualifications

• Trained PHP Candidates
• Need to have good skills in web development and software design
• Expertise in front-end technologies (HTML, JavaScript, CSS), PHP frameworks, and MySQL databases