Call center executive

About Infinity Learn

Infinity Learn, backed by the prestigious Sri Chaitanya Education Group, is a dynamic hub of digital talent dedicated to redefining education for the future. Our passionate team focuses on delivering a fun, result-oriented, and innovative learning experience. By combining cutting-edge technology with flexible course structures, we empower learners from Grades 6 to 12+ to engage in education both online and offline. Our mission is to continuously improve and innovate to meet the evolving needs of our learning community.

About the Role

As an Academic Counsellor, you will be the face of Infinity Learn, guiding students and parents in leveraging our products for optimal learning outcomes. This role involves being an individual contributor in a high-performance, employee-oriented environment, driving Infinity Learn's vision of unique and impactful education.

Key Responsibilities

Sales Achievement:

• Drive sales growth through consultative outbound and follow-up calls with prospective students and parents.
• Build and maintain a robust sales pipeline, managing the sales process to closure.
• Consistently achieve and exceed monthly and quarterly revenue targets.

Client Engagement:

• Address objections, negotiate pricing, and generate sales revenue.
• Build long-term relationships with students and parents by providing excellent after-sales support.
• Conduct need analysis to recommend the most suitable programs.

Product Knowledge:

• Develop a comprehensive understanding of the company's offerings and effectively communicate their benefits to clients.
• Stay updated on industry trends, competitors, and new product launches.

Reporting & Collaboration:

• Maintain accurate records in the CRM and update progress regularly.
• Work closely with the marketing and operations teams to ensure smooth student onboarding.
• Provide regular feedback to management to improve sales strategies.

Desired Skills

• Strong sales acumen with a results-oriented mindset.
• Excellent communication and negotiation skills to build trust and rapport with clients.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in CRM software and other sales tools.
• Comfortable with a 6-day work week.
• Strong presentation skills to deliver impactful demos.
• Ability to adapt to changing market conditions and client needs.

Qualifications

• Minimum 1 years of sales experience with a proven track record of achieving or exceeding sales targets and earning incentives.
• At least 1 year of experience in the K-12 EdTech industry.
• Familiarity with test prep products/services for the K-12 education sector is highly preferred.
• Bachelor's degree is required.

Working Conditions

• 6-day work week, with Monday as a fixed day off.
• Candidates must bring their own device.
• Flexible working hours with the possibility of hybrid/remote work in specific cases.
• Attractive incentive structure with performance-based rewards.
• Opportunities for career growth and professional development.

Experience: 3-7 Years

Qualification- Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)

Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)

Roles and Responsibilities:

• Must have experience in Microservice architecture with the ability to collaborate effectively with team members and build positive working relationships.
• Design and build and deploy APIs to meet business requirements.
• High level of commitment to business satisfaction and agility.
• Strong work ethic and a passion for the role, with a positive attitude and a willingness to learn.
• Communicate effectively with the tech lead to thoroughly understand the requirements and highlight any blockers immediately.
• Handle programming and software development, including requirement gathering, bug fixing, testing, documenting, and implementation.
• Work in an agile environment to deliver high-quality solutions.
• Understand and implement Security, Logging, Auditing, Policy Management, and Performance Monitoring.
• Familiarity with relational databases (E.g.: Oracle), non-relational databases (E.g.: MongoDB), MSK Kafka, Docker, Kubernetes, and CICD Technologies (Jenkins, GitHub, Maven)

1. Curriculum Development: Collaborate with Academic Advisory Committee and Marketing team members to design and develop comprehensive curriculum for data science programs at undergraduate and graduate levels. Ensure alignment with industry trends, emerging technologies, and best practices in data science education.
2. Faculty Recruitment and Development: Lead the recruitment, selection, and development of faculty members with expertise in data science. Provide mentorship, support, and professional development opportunities to faculty to enhance teaching effectiveness and academic performance.
3. Quality Assurance: Establish and maintain robust mechanisms for quality assurance and academic oversight. Implement assessment strategies, evaluation criteria, and continuous improvement processes to ensure the delivery of high-quality education and student outcomes.
4. Student Engagement: Foster a culture of student engagement, innovation, and success. Develop initiatives to support student learning, retention, and career readiness in the field of data science. Provide academic counselling and support services to students as needed.
5. Industry Collaboration: Collaborate with industry partners, employers, and professional organizations to enhance experiential learning opportunities, internships, and job placement prospects for students. Organize industry events, guest lectures, and networking opportunities to facilitate knowledge exchange and industry engagement.
6. Research and Innovation: Encourage research and innovation in data science education. Facilitate faculty research projects, interdisciplinary collaborations, and scholarly activities to advance knowledge and contribute to the academic community.

Budget Management: Develop and manage the academic budget in collaboration with the finance department. Ensure efficient allocation of resources to support academic programs, faculty development, and student services.

Job Title: Java Lead – Software Engineering

Location: Mohali | Panchkula | Gurugram (Onsite)

Experience: 7+ Years

About the Role:

We are seeking a highly skilled and passionate Java Lead who will be responsible for designing, developing, and leading the implementation of scalable and maintainable product features. As a Lead, you will play a key role in guiding a team, ensuring coding best practices, and resolving complex technical challenges. This is a great opportunity for someone who thrives in a fast-paced environment, is passionate about solving technical problems, and is excited about leading product development end-to-end.

Key Responsibilities:

· Lead a team of developers in designing and building micro-services using Java.

· Decompose feature requests into sizable and estimable pieces of work.

· Deliver scalable, maintainable, and high-quality code within defined timelines.

· Conduct code reviews to ensure adherence to coding standards and best practices.

· Collaborate with cross-functional teams to solve complex technical challenges.

· Act as a subject matter expert for specific product components.

· Debug and resolve critical production issues with detailed root cause analysis.

· Drive adoption of Agile practices, ensuring proper planning, estimation, and delivery.

Required Qualifications:

· Bachelor’s degree in Computer Science or a related field.

· 7+ years of strong experience in Java development.

· 3+ years of hands-on experience in developing and delivering productized software applications.

· Experience in leading teams and mentoring developers.

· Proven ability to design and deliver scalable and maintainable applications.

· Strong problem-solving and analytical skills with a self-driven mindset.

· Excellent written and verbal communication skills.

Preferred Skills:

· Hands-on experience with Java micro-services.

· Familiarity with CI/CD pipelines.

· Strong understanding of Agile methodologies.

· Cloud and containerization exposure with AWS and Docker.

Technology Stack:

· Java

· Micro-services

· SQL

· AWS

· Docker

1. Minimum 2.5 years of experience as a Python Developer.
2. Minimum 2.5 years of experience in any framework like Django/Flask/Fast API
3. Minimum 2.5 years of experience in SQL/ Postgress
4. Minimum 2.5 years of experience in Git/Gitlab/Bit-Bucket
5. Minimum 2+ years of experience in deployment (CICD with Jenkins)
6. Minimum 2.5 years of experience in any cloud like AWS/GCP/Azure

Gobillion is a YCombinator backed IIM-NIT alumni co-founded social commerce startup headquartered in San Francisco, USA with offices in New Delhi, Bangalore and Guwahati. We are bringing e-commerce 2.0 to the next 400 million online customers across India, through a community and social driven approach. Our co-founding has diversified experience with prestigious organizations including McKinsey & Company, Deloitte US, EY, Adobe and SAP Labs.

Gobillion has been rapidly scaling and is backed by some of the world’s most prestigious investors from US, Europe, SE Asia and India including - YCombinator, Justin Mateen (Founder - Tinder), Pioneer Fund, Soma Capital, Venture Souq, Goodwater Capital, LetsVenture, Vikalp Sahni (Co-Founder- Gobibibo) amongst others.

We have been selected for and globally validated by the world’s leading investors/accelerators including YCombinator, Founder Institute Silicon Valley, NASSCOM 10000 Startups - India and Assam Startup. We have been named as the Top 10 Global startup for YCombinator S21 by Alex Mitchell.

Summary of role:

As a Developer, you will be working alongside our product team in the conceptualization, design and development of app and frontend components. You will be doing the following on the job

• Write clean, manageable code and maintain proper documentation
• Reviewing application requirements and interface designs.
• Developing and implementing highly-responsive user interface components using Android material design concepts
• Writing application interface codes using Java, Android
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.

Why Join Us?

• You will have a chance to be a leader and have the responsibility to scale Gobillon across India's most fast growing cities
• The opportunity to join one of India’s fastest growing companies at an early stage - We are giving our early team members to benefit from a strong ESOP pool and be part of our growth journey
• Joining an amazing team of Gobillion rockstars from colleges like IIMs, IITs, NITs etc. and from organizations including McKinsey & Company, Deloitte US, EY, Adobe, SAP Labs, Urban Company, Udaan, Amazon, Delivery, Ninjacart, Accenture etc.
• Wear the Gobillion badge with pride - We are looking for owners with a founder’s mindset - not just employees. If you are passionate about our mission about making e-commerce social for the next 400M customers in India and serve as culture carriers - we are the right place for you!

Key Responsibilities of this Role:

• At least three years of production level experience in working with native Android using Kotlin, Java
• Bachelors in Computer Science (or equivalent work experience) is preferred
• Understanding of key design principles.
• At least one Android app developed by you must be live
• Experience with responsive and adaptive design.
• In-depth knowledge and passion for Java, Kotlin, CSS, HTML, OOPs and front-end languages
• If you have worked on an app (on Android) used by 100K+ users, you will be preferred.