Engineering Manager 1. Technical leadership to projects -- able to interface with different teams, solve their problems, design module and interfaces -- understanding and expertise of large relational and complex systems -- setup best practices for development and design technically robust and flexible and scalable solutions 2. Managerial skills - excellent leadership skills to mentor the engineers under you -- Manage a team of 15-20 developers -- Develop their career paths and help them grow internally -- Do their regular performance reviews and share feedback 3. Effective Project Management -- As an Engineering Manager you manage your business goals, contribute to product strategy and help develop your team -- Operating with scale and speed amidst chaos -- Project management skills - deliver high-quality projects on time -- Work with product team, design team, and other internal teams to roll out new features / products -- Perform well in uncertainties and collaborate and work with rapidly evolving org 4. Atleast 5 years of experience with technology and good people skills
Headout is evolving the way people discover the world by connecting them with exceptional experiences at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network and world-class operations to solve a huge basic human problem: how do we have a good time? What you'll do: Manage a team of Associates focused on Community Engagement & Customer Success Manage team KPIs and oversee multiple channels of communication with our customers Build workflow processes and engagement guidelines for the team Collaborate with Operations and Product teams to continuously improve our Customer experience Improve training and quality control to ensure a consistent high-quality experience across all channels and customer touchpoints Who you are: Customer centric: Obsessed with customer experience and genuinely empathise with our users Communication: Excellent written and oral communication skills Process-oriented: You love the idea of interworking systems and structured processes. Familiar with various SaaS tools. Time management: You have excellent time management and prioritization skills and can handle multiple tasks with ease. Problem-solver: You are able to solve problems quickly and effectively. 5+ years experience with 3+ years of experience managing a team in a customer success or community management role.
Minimum 5+ years of experience as a manager and overall 10+ years of industry experience in a variety of contexts, during which you've built scalable, robust, and fault-tolerant systems. You have a solid knowledge of the whole web stack: front-end, back-end, databases, cache layer, HTTP protocol, TCP/IP, Linux, CPU architecture, etc. You are comfortable jamming on complex architecture and design principles with senior engineers. Bias for action. You believe that speed and quality aren't mutually exclusive. You've shown good judgement about shipping as fast as possible while still making sure that products are built in a sustainable, responsible way. Mentorship/ Guidance. You know that the most important part of your job is setting the team up for success. Through mentoring, teaching, and reviewing, you help other engineers make sound architectural decisions, improve their code quality, and get out of their comfort zone. Commitment. You care tremendously about keeping the Uber experience consistent for users and strive to make any issues invisible to riders. You hold yourself personally accountable, jumping in and taking ownership of problems that might not even be in your team's scope. Hiring know-how. You're a thoughtful interviewer who constantly raises the bar for excellence. You believe that what seems amazing one day becomes the norm the next day, and that each new hire should significantly improve the team. Design and business vision. You help your team understand requirements beyond the written word and you thrive in an environment where you can uncover subtle details.. Even in the absence of a PM or a designer, you show great attention to the design and product aspect of anything your team ships.
1 to 4 years experience in lead generation/inside sales in a B2B environment Excellent communication – both written and verbal Must be a Graduate with no year gap Should have experience in prospecting / calling in International Market (US/Europe/Australia) Experience of using Microsoft tools(doc, excel, ppt, outlook, etc.,) Should be well versed working in different time zone. Highly Ambitious, energetic and organized in their work Self-motivated with never give up attitude Career Path After proving your success as a BDE – Inside Sales, you can grow into roles: Business Development Manager (managing a large team of several BDEs, both callers and Account research)