Tele Caller

Role Overview:

Zolvit is looking for a highly skilled and self-driven Lead Machine Learning Engineer / Lead Data Scientist to lead the design and development of scalable, production-grade ML systems. This role is ideal for someone who thrives on solving complex problems using data, is deeply passionate about machine learning, and has a strong understanding of both classical techniques and modern AI systems like Large Language Models (LLMs).

You will work closely with engineering, product, and business teams to identify impactful ML use cases, build data pipelines, design training workflows, and ensure the deployment of robust, high-performance models at scale.

Key Responsibilities:

● Design and implement scalable ML systems, from experimentation to deployment.

● Build and maintain end-to-end data pipelines for data ingestion, preprocessing, feature engineering, and monitoring.

● Lead the development and deployment of ML models across a variety of use cases — including classical ML and LLM-based applications like summarization, classification, document understanding, and more.

● Define model training and evaluation pipelines, ensuring reproducibility and performance tracking.

● Apply statistical methods to interpret data, validate assumptions, and inform modeling decisions.

● Collaborate cross-functionally with engineers, data analysts, and product managers to solve high-impact business problems using ML.

● Ensure proper MLOps practices are in place for model versioning, monitoring, retraining, and performance management.

● Keep up-to-date with the latest advancements in AI/ML, and actively evaluate and incorporate LLM capabilities and frameworks into solutions.

● Mentor junior ML engineers and data scientists, and help scale the ML function across the organization.

Required Qualifications:

● 7+ years of hands-on experience in ML/AI, building real-world ML systems at scale.

● Proven experience with classical ML algorithms (e.g., regression, classification,

clustering, ensemble models).

● Deep expertise in modern LLM frameworks (e.g., OpenAI, HuggingFace, LangChain)

and their integration into production workflows.

● Strong experience with Python, and frameworks such as Scikit-learn, TensorFlow,

PyTorch, or equivalent.

● Solid background in statistics and the ability to apply statistical thinking to real-world

problems.

● Experience with data engineering tools and platforms (e.g., Spark, Airflow, SQL,

Pandas, AWS Glue, etc.).

● Familiarity with cloud services (AWS preferred) and containerization tools (Docker,

Kubernetes) is a plus.

● Strong communication and leadership skills, with experience mentoring and guiding

junior team members.

● Self-starter attitude with a bias for action and ability to thrive in fast-paced environments.

● Master’s degree in Machine Learning, Artificial Intelligence, Statistics, or a related

field is preferred.

Preferred Qualifications:

● Experience deploying ML systems in microservices or event-driven architectures.

● Hands-on experience with vector databases, embeddings, and retrieval-augmented

generation (RAG) systems.

● Understanding of Responsible AI principles and practices.

Why Join Us?

● Lead the ML charter in a mission-driven company solving real-world challenges.

● Work on cutting-edge LLM use cases and platformize ML capabilities for scale.

● Collaborate with a passionate and technically strong team in a high-impact environment.

● Competitive compensation, flexible working model, and ample growth opportunities.

Customer Support - Patient Calling (US Healthcare) Responsibilities: • Patient calling representatives address patients' concerns about their accounts • Help with billing issues and negotiate to collect unpaid debt • Their duties include creating payment plans and taking patients' payments • When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment • Good phone communication skills help working with patients and clearly explaining policies and details.

Desired Candidate Profile: • Experience in AR calling is an added advantage • Excellent verbal and written communication skills • Good knowledge in MS Excel and word • Flexible with Night shift timings • Adaptability and willingness to go the extra mile when needed.

Requirements:

 Strong development skills in Core / Advanced Java, and J2EE.

 Knowledge of Bamboo, Jira, Spring AOP, Junit, SQL query optimization and fine tuning, is a

plus.

 Strong analytical skills.

 Good in Design Patterns.

 Should have experience on JMS/Messaging and middleware like IBM MQ/Apache Kafka.

 Strong in design and technical documentation.

 Strong in Java SDK 1.8, Java SDK 11, Spring Boot (Embedded Tomcat), REST & SOAP API skills.

 Strong in Spring frameworks (MVC, IOC, Boot, Batch) and ORM framework like Hibernate.

 Hands-on experience in SQL.

 Core Java, J2EE, SOA based Web Services, RESTful Web Services, Hibernate, Spring MVC,

XSD, XML and WSDL, DB, Microservices.

 Understanding of Kafka and Netflix conductor.

 Should have worked with Maven/Gradle, JIRA/Rally, Bamboo/Jenkins/Hudson.

 Extensive development experience with Web Services (SOAP and REST).

We are looking for a Java Developer with minimum 3 to 8 years of experience.

Responsibilities and Duties:

• Java/Java EE application development while providing expertise in the full software development life cycle, from concept and design to testing.
• Contribute to all phases of the development life cycle
• Write well-designed, testable, efficient code
• Ensure designs comply with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

• 3-5 years of experience developing and implementing software applications.
• Previous experience working as a React.js Developer.
• Knowledge in e-Commerce domain will be a plus.
• In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with REST API's 
• In-depth understanding of Javascript, the DOM, and relevant concepts.
• Knowledge of modern authorization mechanisms, such as JSON Web Token. 
• Experience with user interface design.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Experience with browser-based debugging and performance testing software.
• Proficient understanding of code versioning tools, such as Git, Github.
• Excellent troubleshooting skills.

This innovative startup offers ready to drink alcoholic beverages for the global Indian. They are disrupting a $35bn market by offering consumers more choice, better packaging and an aspirational experience. The company is on track to be sold in more than 1000 outlets by the end of the year, and has raised a seed round of ~ $500mn from well known VCs and founders including First Cheque, Letsventure and Bhavish Agarwal.

The company was founded by an IIT Bombay alum who has more than a decade of experience in established global FMCG companies like P&G, as well as startups like Ola and FoodPanda.

As a Key Account Manager, you will be developing and managing a portfolio of Key Accounts and handling off-premise as well on on-premise sales.

What you will do:

• Handling key accounts, strategizing and driving sales and ensuring increase in business for the company
• Acquiring a thorough understanding of the business needs and requirements of the key customers
• Educating and updating the customers about the company’s products
• Serving as an important link of communication between key customers and the management
• Building and maintaining long-term professional relationships with the customers, obtaining feedback from customers and also handling escalations, if any
• Handling contracts and renewal with regards to the key accounts assigned
• Handling the commercial agreements, pricing, quotations etc. of the key accounts managed and reporting the same to the management
• Periodic review and course correction of sales plans as well as the key accounts and reporting the same to the management
• Handling internal stakeholders such as various internal teams and external stakeholders such as customers
• Analyzing and having an in-depth knowledge of competition and current market trends and reporting the same to the management in regular intervals
• Ensuring compliance of Government rules, laws and regulations while handling various documents, contracts and agreements

Desired Candidate Profile

Your job as a business development manager is to identify sales leads, pitch services to new clients and maintain a good working relationship with new contacts and exisitng customers.

Your role will include:

• Following up new business opportunities and setting up meetings
• Planning and preparing presentations 
• Communicating new services to prospective clients
• Overseeing the development of marketing literature
• Writing reports
• Providing management with feedback
• Using effective communication skills to build and develop relaionships in the industry