Business Development (Sales)

Job Description for Business Manager

• Meet with prospective wedding couples for planning and site inspections.
• Determine and confirm availability of event space.
• Create proposals based on needs, interests and expectations of the client.
• Close sales and all aspects of sales management.
• Work closely with Sales Coordinators to update the destination forecasting templates and reports as needed.
• Participate in weekly Team Meetings, addressing issues and concerns relative to the wedding segment.
• Follow standard billing procedures to ensure entire amount of sale is received by collecting payment in advance for the entire amount and collecting payment for any charge incurred on the day of the event by the end of the event, in conjunction with established billing policies and procedures.
• Be on-site to execute assigned weddings.
• Handling of payments for clients.
• Review sales receipt to ensure accuracy of all departmental back-ups.
• Prepare all necessary purchase orders.
• Act as a Customer Service representative to solve guest issues before and during events.
• Investigate client issues that may result before, during or after their event(s). Work closely with the Sales team to provide the appropriate resolution to those issues.
• Work closely to coordinate and implement wedding product and pricing updates on an annual basis.

Location: Chennai

Experience : 2+ yrs

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Schedule:

• Morning shift

Experience:

• total work: 2 years (Preferred)
• Sales: 2 years (Preferred)
• INSIDES: 2 years (Preferred)
• Event planning: 2 years (Preferred)
• EVENT: 2 years (Preferred)

Work Location: In person ( CHENNAI)

Customer Support at Contlo

Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.

With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.

At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities-

• ● Respond to customer queries in a timely and accurate way, via phone, email or chat
• ● Identify customer needs and help customers use specific features
• ● Analyze and report product malfunctions (for example, by testing different scenarios or
• impersonating users)
• ● Update our internal databases with information about technical issues and useful
• discussions with customers
• ● Monitor customer complaints on social media and reach out to provide assistance
• ● Share feature requests and effective workarounds with team members
• ● Inform customers about new features and functionalities
• ● Follow up with customers to ensure their technical issues are resolved
• ● Gather customer feedback and share with our Product, Sales and Marketing teams
• ● Assist in training junior Customer Support Representatives

Requirements and skills-

• ● Experience as a Customer Support Specialist or similar CS roles
• ● Familiarity with our IT SaaS industry is a must
• ● Experience using help desk software and remote support tools
• ● Understanding of how CRM systems work
• ● Excellent communication and problem-solving skills
• ● Multi-tasking abilities
• ● Patience when handling tough cases
• ● B.Tech/BCA degree 

Looking for PHP Developer responsible for managing back end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

You will also be responsible for integrating the front-end elements built by your co-workers into the application.

Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities :

- Integration of user-facing elements developed by front-end developers

- Build efficient, testable, and reusable PHP modules

- Solve complex performance problems and architectural challenges

- Integration of data storage solutions

Skills And Qualifications :

- Strong knowledge of PHP web frameworks especially Laravel

- Understanding the fully synchronous behavior of PHP

- Understanding of MVC design patterns

- Understanding of front-end technologies, such as JavaScript, HTML 5, and CSS 3

- Knowledge of object oriented PHP programming

- Understanding accessibility and security compliance

- Strong knowledge of the common PHP or web server exploits and their solutions

- Understanding fundamental design principles behind a scalable application

- User authentication and authorization between multiple systems, servers, and environments

- Integration of multiple data sources and databases into one system

- Familiarity with limitations of PHP as a platform and its workarounds

- Creating database schemas that represent and support business processes

- Familiarity with SQL/NoSQL databases and their declarative query languages

- Proficient understanding of code versioning tools, such as Git

Role – Dynamics 365

Experience – 3 years & above

Location – Remote, Jaipur , Pune , Ajmer, Gurgaon, Noida

Job Description:

• Gather requirements from the client
• Proactively builds and manages relationship with client management
• Developing business cases, project plans and project documentation.
• Deliver projects/work on-time, on-budget, and in a way that accomplishes client goals 
• Reviews and ensures high quality of work is delivered  
• Meets deadlines and manages competing priorities under pressure 
• Apply creative thinking to identify possible reporting solution alternatives 
• Travel to client locations as per the project and/or client needs 

Must Have:

• 5+ years of project experience and Min 2+ years’ experience in Power Platform development and customizations.
• Deep understanding of D365 capabilities, architecture, and deployment of online solutions.
• Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules like Sales, Service, Marketing and Field Service.
• Skills Driving Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy.
• Experience in leveraging Microsoft Power Platform capabilities for MS Dynamics CRM using PowerApps, Power Automate and Power BI.
• Proficiency in use of C# - CRM SDK, Web APIs, Batch Jobs, Azure functions, JavaScript, SQL, SSRS, SSIS, Plugins, 3^rd party APIs, and Custom Workflows with Dynamics CRM.
• Good experience in Portals and USD development with CRM.
• Experience in assisting with integration of CRM with other business systems and applications.
• Assists the functional resources/business analysts with requirements gathering and provides design guidance for mid to large sized Dynamics 365 CRM projects.
• Proficiency in OOB Customizations like Business Rules, Workflows, Actions, Security roles configurations.
• Good knowledge in code and project management using Azure DevOps.
• Experience in the Power Apps component framework

 Good To Have: 

• Microsoft Dynamics CRM and Power Platform certifications.

  Desired Candidate Skills: 

• Excellent interpersonal and leadership skills.  
• Superior understanding of current applications and trends in IT.  
• Good knowledge of all phases of IT including network administration, computer support, help desk, software development or specialization in one area.  
• Experience in client communication 
• Proficient in communication.
• Mentoring skills of junior resources.
• Excellent foundational consulting skills including critical thinking and analysis, verbal and written communications, executive presence, facilitation and presentation skills, business analysis 
• Ability to conduct business user workshops, design reviews, executive presentations, and 
• lead other senior stakeholder/sponsor meetings 
• Experience in delivering end to end reports
• Must be able to travel to client locations if needed
• Is detail oriented and deliverables focused 

 Key Skills: Dynamics 365 & Power Platform, Azure DevOps

• Hands on  of developer or tester role on  guidewire suite
• Working through backlog with minimal supervision
• Develop/test on guidewire components, integration components , guidewire batches, policy enter, claim enter, API plug-ins, messaging and workflows
• Experience working in agile teams
• Able to contribute towards better quality outcomes
• Java experience desirable
• Database experience
• Excellent communication skills

HUGHES SYSTIQUE CORPORATION (HSC) is an award-winning software solutions and services company that has been instrumental in steering the digital transformation journey of its clients from the forefront.  Headquartered in Rockville, Maryland USA with development centres in Gurgaon and Bengaluru, India, we work for a wide variety of clients ranging from Fortune 100 Tier 1 equipment vendors & ISVs to small and innovative start-ups with operations in US, Europe, UK, South East Asia, Japan, India etc.

Skillset Required:

• Strong experience in Java coding and Selenium
• Experience in developing automation frameworks from scratch
• Good experience in API testing
• Strong background and experience of working in tooling or QA automation
• Proficient with bug tracking and test management toolsets to support development processes
• Strong problem-solving and analytical skills

Key Work Responsibilities:

• Provide thought leadership in providing the test methods to be adopted as per project needs.
• Designing, developing and supporting frameworks for our test infrastructure and providing automation expertise to our development teams
• Research, recommendation and implementing tools as needed with the goal of increasing automation
• Prepare test plan, test estimates for committed work
• Assess the dependencies from different teams, communicate well in advance and work to close the dependencies.