
As a Sales Development Representative (SDR), you will be responsible for supporting the sales team by identifying, prospecting, and qualifying potential clients. This entry-level role is ideal for someone with 1-2 years of experience in sales development or customer-facing roles, who is looking to grow their career in SaaS sales. This position offers a fantastic opportunity to learn about SaaS sales processes, sharpen outreach skills, and build relationships with industry professionals. This position involves regular client interaction, both virtually and in-person, and requires travel. The day-to-day
Lead Generation and Outreach
● Research potential clients within target industries and initiate contact via email, phone, and social media channels.
● Qualify inbound and outbound leads based on initial criteria to identify high-potential opportunities for the sales team.
● Conduct discovery calls to understand prospect needs and determine fit with jhana.ai’s offerings. Pipeline Management
● Keep CRM records(e.g., Salesforce, HubSpot) updated with lead information, activities, and progress.
● Ensure timely follow-up with prospects and manage the lead handoff process smoothly with Account Managers.
Support Sales Strategy
● Work closely with the SDR team to align on messaging and outreach strategies that resonate with our ideal customer profiles (ICPs).
● Attend weekly meetings and actively participate in brainstorming and strategic discussions. Performance Tracking &Reporting
● Track personal outreach metrics (e.g., emails sent, calls made, meetings set) and meet or exceed weekly/monthly targets.
● Share insights from prospect interactions to help refine sales messaging and improve lead qualification criteria.
Qualifications & Skills
● Experience: 1-2 years in an SDR, customer service, or other client-facing role, ideally within the SaaS or technology industry.
● Strong Communication Skills: Excellent verbal and written communication skills with an ability to connect with people and convey value concisely.
● Adaptability and Resilience: Able to handle a fast-paced environment and manage constructive feedback, with a positive, solutions-oriented mindset
● Curiosity and Willingness to Learn: Strong interest in understanding customer needs and learning the sales process in depth.
● Organizational Skills: Ability to prioritize tasks effectively, manage time efficiently, and keep track of multiple interactions and leads.
● Tech-Savvy: Basic familiarity with CRM systems (e.g., Salesforce, HubSpot) and sales engagement tools (e.g., Outreach, SalesLoft). Comfortable with learning and using new software.
● Team Collaboration: Willingness to work closely with Account Managers, other SDRs, and Marketing to share insights and align on lead qualification strategies.
● Self-Motivated and Goal-Oriented: Driven to achieve targets, with a proactive approach to managing outreach and follow-up activities
. ● Understanding of SaaS Sales (Preferred): Basic knowledge of SaaS sales cycles and customer pain points, especially within legal or tech industries, is a plus.

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Must Have Skills : Core Java ,Microservices , Angular8, Spring boot framework
Minimum 4-8 years of experience in design, development, and deployment of JAVA/J2EE-based applications, writing PL/SQL queries/store procedures.
Strong hands-on experience in design, development, and deployment of J2EE based application database design, PL/SQL complex queries, and Store procedures XML, HTML, JavaScript, AJAX
- Expertise on XML, HTML, JavaScript, AJAX
- Proficient in handling and writing complex PL/SQL queries and Stored procedures
- preferable work experience on JBOSS as an application server or any other J2EE application server
- Should have sound knowledge in product customization, implementation, and maintenance aspects
- Foresighted & good judgment in problem-solving.
- Capable of paying attention to detail.
- Good analytical and logical thinking.
- Prioritizing and organizing
- Team Player with a positive attitude.
- Process knowledge/Technical expertise
- Good Written and Verbal communication Skills
Experience - 2 to 5 year
Social Media manager -
● Take ownership of social media channels (LinkedIn & Twitter) specifically.
● Grow audience and engagement by delivering quality content across all social media channels.
● Independently generate new content ideas, plan and execute monthly social calendars, working together with various internal departments.
● Own Community Management across channels, including responding to questions & engaging in conversation.
● Collaborating with other teams, like marketing, sales, and customer service to ensure brand consistency
● Communicating with followers, responding to queries in a timely manner, and monitoring customer reviews
● Overseeing social media accounts’ design (e.g. Linkedin timeline cover, profile pictures, etc)
● Establish KPIs for measuring content performance and report on a weekly and monthly basis.
● Own all social media KPIs across all channels and work towards improving them every day.
Requirements:
You should be a data-driven graduate with 1-3 years of experience who has hands-on experience in -
1) Minimum 2 years of managing different social media accounts.
2) Worked with social media management tools.
3) Strong analytical skills, Extremely KPI-focused, result-oriented mindset.
4) Ability to prioritize and multi-task in a fast-paced startup environment. 5)Strong understanding of social media best practices & trends.
6) Strong working knowledge of MS Excel.
7) Can work in a Team and Individually.
8) Excellent verbal and written communication skills (English and Hindi)
9) Knowledge of Personal finance will be a big plus.
Job Resonsibilities:
-Performance Marketer
-As an initial member of the Marketing and Growth team, you'll be expected to setup repeatable processes and helping us scale the function as we grow
-Drive paid marketing efforts across a variety of channels and monitor their performance
-Identify key audience segments and growth opportunities and transform these through effective campaigns
-Use customer research, hard data and metrics to assess efficacy of marketing campaigns
-Partner with product & growth team to enable ground level learnings and contribute to product-led growth
What are we looking for?
-5+ years working in the marketing or growth function, preferably in a startup.
-Hands on experience in Google Adwords and Facebook/Instagram ads is a must. Expertise in both is a requisite.
-You are a self-starter and can make decisions on your feet with minimal supervision, end-to-end ownership to drive outcomes.
-You possess deep customer empathy and love getting your hands dirty with data
Location: Bangalore/ open to remote working as well in other cities.
We are looking for a DevOps Engineer (individual contributor) to maintain and build upon our next-generation infrastructure. We aim to ensure that our systems are secure, reliable and high-performing by constantly striving to achieve best-in-class infrastructure and security by:
- Leveraging a variety of tools to ensure all configuration is codified (using tools like Terraform and Flux) and applied in a secure, repeatable way (via CI)
- Routinely identifying new technologies and processes that enable us to streamline our operations and improve overall security
- Holistically monitoring our overall DevOps setup and health to ensure our roadmap constantly delivers high-impact improvements
- Eliminating toil by automating as many operational aspects of our day-to-day work as possible using internally created, third party and/or open-source tools
- Maintain a culture of empowerment and self-service by minimizing friction for developers to understand and use our infrastructure through a combination of innovative tools, excellent documentation and teamwork
Tech stack: Microservices primarily written in JavaScript, Kotlin, Scala, and Python. The majority of our infrastructure sits within EKS on AWS, using Istio. We use Terraform and Helm/Flux when working with AWS and EKS (k8s). Deployments are managed with a combination of Jenkins and Flux. We rely heavily on Kafka, Cassandra, Mongo and Postgres and are increasingly leveraging AWS-managed services (e.g. RDS, lambda).


Our team is looking for experienced backend engineers to lead the development of our cloud-based software products and be responsible for major technical decisions associated with them and accountable for their successful execution.
In this position on the software engineering team, you’ll have the opportunity to contribute to client and internal facing products. FarmSetu’s suite of products spans multiple technical domains and disciplines in software and hardware, and experience in end-to-end systems thinking across distributed components is key for this role.
What You Will Do
- Design, implement and deploy back-end services
- Lead the delivery of software projects in a team-based environment
- Collaborate cross-functionally with business users, product managers, customer success representatives and other engineers to define, design, scope and ship new features using elegant solutions.
- Provide recommendations for continuous improvement.
- Work alongside other engineers on the team to elevate technology and consistently apply best practices.
- Help others to improve the quality of their work through regular design and code reviews
- Deliver new features to production environments and support them in operation
- Participate in building the open engineering culture at FarmSetu
FarmSetu’s technology stack includes (but will not be limited to) Python, Django/Flask/FastAPI, GraphQL, Hasura, React, Flutter, Dart, Postgres, Celery, Docker, Git/Bitbucket to be deployed on Digitalocean/GCP infrastructure. We’re also quick to adopt better tools and processes, so you’ll be more than welcome to help shape our tool suite.
What You Will Bring to FarmSetu
- 2+ years of experience developing applications at an enterprise scale using the front and back-end technologies in our stack
- Ability to develop robust and scalable backend services defined by GraphQL and RESTful APIs in Python using OpenAPI standards
- Familiarity with Cloud/SaaS architectures and how to build secure and maintainable services
- Strong understanding of unit testing, design patterns and usage of tools like profilers
- Experience with source control and continuous integration tools
- Worked in an Agile multi-functional team
- Thrive in an environment that requires you to partner with multiple cross-functional teams as stakeholders/customers
- Great oral and written communication skills
What We Offer
- Competitive salary
- Annual compensation reviews
- 12 days of annual leave plus public holidays
- Ongoing investment in you and your skills
- The right equipment for the job
● Mentor and lead a team of SDETs and QAs across multiple business units
● Lead programmatic best practices by example, be a hands on programmer and
should be able to actively participate in technical discussions
● Bringing industry best practices in QA processes
● Define and monitor quality assurance metrics for continuous quality & process
improvements across multiple engineering tracks
● Manage the automation projects and ensure their success
● Communicating clearly and openly with internal and external stakeholders
regarding progress, roadblocks, and timelines
● Hiring and training of team members
Our Requirements
● BTech/MTech in Computer Science or equivalent
● Highly skilled in writing test cases, test scripts and handling corner cases
● Should have worked on developing tools or frameworks to test complex
micro-services, client applications, systems at scale.
● Expert level knowledge in one or more programming languages(preferably in
JavaScript/Java)
● Good knowledge on the Infrastructure, CI/CD toolchains and ecosystem
● Excellent knowledge of databases and querying language
- Manage Denial procedures
- Process guidelines management
Key Performance Areas:
- Applying patient and insurance payments and corresponding contractual adjustment/write[1]offs/Offset for all bill types to accounts.
- Electronic scanning of Explanation of Benefits
- Preparing and processing credits and patient and insurance refunds and posting.
- Resolving misdirected payments and returning incorrect payments to sender.
- Copies any zero payments (denial) to the appropriate Patient Account representative for follow-up and post.
- Appealing both denied or underpayments.
- Correct and most debit/credit adjustments of misapplied payments to ensure accurate and timely reporting of accounts.
- Claim scrubbing and Claim submission
- Posting of Electronic Remittance Advice (ERA)
- Knowledge of Durable Medical Equipment is recommended
Skills required:
- Analytical skills
- Typing speed- at least 40 wpm
- MS office skills- MS excel proficiency is preferred
- Eye for details- error-free work
- Fair skills of English language knowledge and understanding
- Domain knowledge on medical billing is preferred but not mandatory
Educational Qualification & Work Experience
- Graduation in any stream
- Additional certification in typing, a medical prescription will be preferred
Individual abilities:
- Willing to work in night shift
- Self- driven/ self-starter
- Problem-solving ability- proactive approach to finding solutions
- Good interpersonal ability
- Career-oriented
Job description
Experience: 5+ years
Location: Bangalore
Roles and Responsibilities
- Design and code features in the back-end as per the specifications provided by the Product and Design teams.
- Ship features in fast moving agile sprints.
- Work closely with Product Design and Product Management teams to brainstorm and chalk out details of features.
- Ability to build a feature from scratch & drive it to completion.
- Strong skills in architecting database models.
- Ability to document your code as this will be an open-core project.
- Ability to write unit, integration, and end to end tests.
- Conduct peer code review.
Skills
Must have:
- Strong understanding of Javascript and NodeJS.
- Good understanding of asynchronous programming, callback, and closures.
- Experience developing applications that use queues like SQS, RabbitMQ, Kafka, etc.
- Experience with AWS services like S3, EC2, etc.
- Experience with Docker.
- Should be strong in Postgres database.
- Test driven development and use of frameworks like Mocha, Cypress.
- Strong proficiency in English and writing skills.
Good to have
- Basic knowledge of CI, CD
- Intermediate knowledge in any cloud services (AWS, GCP)
- Have created GraphQL APIs or worked with the Apollo framework.
- Have built previous functionality for CRM, marketing, or customer support tools.
- Have worked in open source project previously.


