Sales Development Representative (SaaS Sales)

at jhana

Posted by Careers Team Jhana

1 - 2 yrs

₹8L - ₹10L / yr

Bengaluru (Bangalore)

Skills

SaaS

Business Development

Mentorship

Client Servicing

Sales management

As a Sales Development Representative (SDR), you will be responsible for supporting the sales team by identifying, prospecting, and qualifying potential clients. This entry-level role is ideal for someone with 1-2 years of experience in sales development or customer-facing roles, who is looking to grow their career in SaaS sales. This position offers a fantastic opportunity to learn about SaaS sales processes, sharpen outreach skills, and build relationships with industry professionals. This position involves regular client interaction, both virtually and in-person, and requires travel. The day-to-day

Lead Generation and Outreach

● Research potential clients within target industries and initiate contact via email, phone, and social media channels.

● Qualify inbound and outbound leads based on initial criteria to identify high-potential opportunities for the sales team.

● Conduct discovery calls to understand prospect needs and determine fit with jhana.ai’s offerings. Pipeline Management

● Keep CRM records(e.g., Salesforce, HubSpot) updated with lead information, activities, and progress.

● Ensure timely follow-up with prospects and manage the lead handoff process smoothly with Account Managers.

Support Sales Strategy

● Work closely with the SDR team to align on messaging and outreach strategies that resonate with our ideal customer profiles (ICPs).

● Attend weekly meetings and actively participate in brainstorming and strategic discussions. Performance Tracking &Reporting

● Track personal outreach metrics (e.g., emails sent, calls made, meetings set) and meet or exceed weekly/monthly targets.

● Share insights from prospect interactions to help refine sales messaging and improve lead qualification criteria.

Qualifications & Skills

● Experience: 1-2 years in an SDR, customer service, or other client-facing role, ideally within the SaaS or technology industry.

● Strong Communication Skills: Excellent verbal and written communication skills with an ability to connect with people and convey value concisely.

● Adaptability and Resilience: Able to handle a fast-paced environment and manage constructive feedback, with a positive, solutions-oriented mindset

● Curiosity and Willingness to Learn: Strong interest in understanding customer needs and learning the sales process in depth.

● Organizational Skills: Ability to prioritize tasks effectively, manage time efficiently, and keep track of multiple interactions and leads.

● Tech-Savvy: Basic familiarity with CRM systems (e.g., Salesforce, HubSpot) and sales engagement tools (e.g., Outreach, SalesLoft). Comfortable with learning and using new software.

● Team Collaboration: Willingness to work closely with Account Managers, other SDRs, and Marketing to share insights and align on lead qualification strategies.

● Self-Motivated and Goal-Oriented: Driven to achieve targets, with a proactive approach to managing outreach and follow-up activities

. ● Understanding of SaaS Sales (Preferred): Basic knowledge of SaaS sales cycles and customer pain points, especially within legal or tech industries, is a plus.