As a Sales Development Representative (SDR), you will be responsible for supporting the sales team by identifying, prospecting, and qualifying potential clients. This entry-level role is ideal for someone with 1-2 years of experience in sales development or customer-facing roles, who is looking to grow their career in SaaS sales. This position offers a fantastic opportunity to learn about SaaS sales processes, sharpen outreach skills, and build relationships with industry professionals. This position involves regular client interaction, both virtually and in-person, and requires travel. The day-to-day
Lead Generation and Outreach
● Research potential clients within target industries and initiate contact via email, phone, and social media channels.
● Qualify inbound and outbound leads based on initial criteria to identify high-potential opportunities for the sales team.
● Conduct discovery calls to understand prospect needs and determine fit with jhana.ai’s offerings. Pipeline Management
● Keep CRM records(e.g., Salesforce, HubSpot) updated with lead information, activities, and progress.
● Ensure timely follow-up with prospects and manage the lead handoff process smoothly with Account Managers.
Support Sales Strategy
● Work closely with the SDR team to align on messaging and outreach strategies that resonate with our ideal customer profiles (ICPs).
● Attend weekly meetings and actively participate in brainstorming and strategic discussions. Performance Tracking &Reporting
● Track personal outreach metrics (e.g., emails sent, calls made, meetings set) and meet or exceed weekly/monthly targets.
● Share insights from prospect interactions to help refine sales messaging and improve lead qualification criteria.
Qualifications & Skills
● Experience: 1-2 years in an SDR, customer service, or other client-facing role, ideally within the SaaS or technology industry.
● Strong Communication Skills: Excellent verbal and written communication skills with an ability to connect with people and convey value concisely.
● Adaptability and Resilience: Able to handle a fast-paced environment and manage constructive feedback, with a positive, solutions-oriented mindset
● Curiosity and Willingness to Learn: Strong interest in understanding customer needs and learning the sales process in depth.
● Organizational Skills: Ability to prioritize tasks effectively, manage time efficiently, and keep track of multiple interactions and leads.
● Tech-Savvy: Basic familiarity with CRM systems (e.g., Salesforce, HubSpot) and sales engagement tools (e.g., Outreach, SalesLoft). Comfortable with learning and using new software.
● Team Collaboration: Willingness to work closely with Account Managers, other SDRs, and Marketing to share insights and align on lead qualification strategies.
● Self-Motivated and Goal-Oriented: Driven to achieve targets, with a proactive approach to managing outreach and follow-up activities
. ● Understanding of SaaS Sales (Preferred): Basic knowledge of SaaS sales cycles and customer pain points, especially within legal or tech industries, is a plus.
Shubham Vishwakarma
Full Stack Developer - Averlon
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About Fundamento
Fundamento is a skills readiness platform for customer-facing teams.
Companies can integrate the platform with existing CRMs and other tools so employees can be trained in the flow of work. Bite-sized interventions that are accessible on demand and also reinforced periodically ensure that sales and CX teams are equipped to deliver high performance and improve priority business metrics, including win rates and customer retention.
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[24]7.ai uses artificial intelligence, human insight, and deep vertical expertise to produce personalized, consistent, and satisfying customer experiences. The company's advanced conversational AI platform, combined with more than 20 years of contact center operational expertise, empowers the world's largest and most recognizable brands to deliver natural, frictionless conversations across all digital and voice channels. For more information, visit http://www.247.ai/">http://www.247.ai.
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QE – Automation Engineers and Leads |
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Permanent |
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Gurugram / Hyderabad/ Pune (WFH Presently) |
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Technical Skill Requirements |
Jira, Java, Selenium, Desired- Restassured |
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https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">Check out our company pitch (6 min video) to understand the goal - https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">https://www.youtube.com/watch?v=7QnyJsKedz8
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon