TRAKR by Hacklab Solutions Private Limited

We are seeking a dedicated and skilled AI Project Field Engineer to join our team. The successful candidate will be responsible for executing AI projects on-site, ensuring the seamless deployment and operation of AI models and systems. This role requires a combination of technical expertise, problem-solving skills, and a strong customer focus.

Responsibilities:

• Execute and manage AI projects on customer sites, ensuring timely and successful deployment.
• Deploy and run AI models using PyTorch on various hardware configurations.
• Set up and maintain computer networks, particularly those involving IP cameras.
• Write and maintain shell scripts to automate deployment and monitoring tasks.
• Develop and troubleshoot Python code related to AI models and their deployment.
• Collaborate with customers to understand their needs and ensure their success with our AI solutions.
• Perform on-site visits as required to install, test, and troubleshoot AI systems.
• Provide training and support to customers on the use and maintenance of deployed AI systems.
• Work closely with the development team to provide feedback and insights from the field.
• Document all processes, configurations, and customer interactions for future reference.

Job Responsibilities: 

• Builds business by identifying and selling prospects; maintaining relationships with clients. 
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. 
• Sells products by establishing contact and developing relationships with prospects; recommending solutions. 
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. 
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. 
• Prepares reports by collecting, analyzing, and summarizing information. 
• Maintains quality service by establishing and enforcing organization standards. 
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. 
• Contributes to team effort by accomplishing related results as needed. 

Working Conditions: 

• Sales engineers will drive the sales growth from their respective zones (it may be Bangalore/Chennai). 
• Work timings are from 9:30 AM to 07: 30 PM with suitable time offs for lunch and snacks. (Monday to Friday) 
• Travelling to prospective clients may be required for demo/trial as and when required.