Cutshort logo
Disruptive Fashion Commerce company logo
Jr.Customer Support Executive
Disruptive Fashion Commerce company
Jr.Customer Support Executive
Disruptive Fashion Commerce company's logo

Jr.Customer Support Executive

at Disruptive Fashion Commerce company

Agency job
via Unnati
0 - 2 yrs
₹2.5L - ₹3L / yr
Bengaluru (Bangalore)
Skills
Customer Support
Customer Service
Customer Retention
Client Servicing
Communication Skills
MS-Excel
Customer Complaint
Customer Interaction
Client Relationship
Multi Lingual
Do you want to be part of a rapidly growing fashion start up and experience the fast paced growth in your career along with being up to date with fashion? Then read on.

Our client is a Community Commerce company that focuses on fashion and accessories. Their community network and technology is leading a rejig of Fashion retail and supply chain in India. Their network creates users as buyers and sellers at the same time, offering unbeatable prices on products and rewards for sharing deals across social media.

The founders are alumnus of prestigious tech and business institutes, with expertise and experience with ECommerce and distribution facilities. They have ensured quality and fashion with the factory price tag, that works best when shared rapidly with communities on social networking.

As a Jr.Customer Support Executive, you will be managing and building strong relationship with the customer.
 
What you will do:
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Providing feedback on the efficiency of the customer service process.
  • Ensuring customer satisfaction and provide professional customer support
  • Follow up on order status with internal teams.
  • Convert Cancelled and Pending orders by calling customers.
  • Effectively speaks, writes and presents clearly with persuasion.

 


Candidate Profile:

What you need to have:

  • Preferably experienced in dealing with fashion products.
  • Command over MS Excel
  • Enthusiasm to work with a passionate team.
  • At least 1 year of working experience
  • Fluency in English, Hindi, Kannada. Tamil & Telugu (preferred)
  • Good E-Mail writing skills (Must)    

 


Experience: 0 to 2 years

Annual CTC: Rupees 2,50,000 to 3,00,000

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

NeoGenCode Technologies Pvt Ltd
Ritika Verma
Posted by Ritika Verma
Bengaluru (Bangalore)
6 - 9 yrs
₹20L - ₹30L / yr
skill iconNodeJS (Node.js)
Relational Database (RDBMS)
SQL

Role overview

1) Overall 5 to 7 years of experience. Node.js experience is must.

2) At least 3+ years of experience or couple of large-scale products delivered on microservices.

3) Strong design skills on microservices and AWS platform infrastructure.

4) Excellent programming skill in Python, Node.js and Java.

5) Hands on development in rest API’s.

6) Good understanding of nuances of distributed systems, scalability, and availability.

Read more
MHFAIndia
Chennai
2 - 8 yrs
₹2L - ₹8L / yr
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
Social Media Marketing (SMM)
Email Marketing
Lead Generation
+1 more

Roles and Responsibilities

 

Functional Responsibilities:

1.    Digital Marketing Planning:

·      Plan actions and initiatives that are aligned to the business strategy, and supports the overall marketing goals of MHFA India products

2.    Social Media Coordination:

·      Manage and optimize social media accounts across platforms (Facebook, Twitter, LinkedIn, Instagram, etc.).

·      Create, curate, and share content that encourages engagement, drives traffic, and builds brand awareness.

·      Manage content calendars, scheduling, and publishing to maintain a consistent online presence.

·      Monitor social media conversations, respond to comments, messages, and reviews, and manage online community interactions.

3.    Email Marketing:

·      Plan, execute, and analyze email marketing campaigns to nurture leads, engage customers, and drive conversions.

·      Segment email lists for targeted messaging and personalize content to improve open rates and click-through rates.

·      Monitor and improve email campaign performance based on key metrics and A/B testing.

4.    SEO and SEM:

·      Optimize website content for search engines (SEO) to improve organic visibility and drive traffic.

·      Manage pay-per-click (PPC) campaigns using platforms like Google Ads, monitoring keyword performance, ad copy, and budgets.

·      Analyze and report on keyword rankings, website traffic, and conversion rates to refine strategies.

5.    Analytics and Reporting:

·      Use analytics tools (e.g., Google Analytics, social media insights) to track and measure the performance of digital campaigns.

·      Create regular reports detailing key performance indicators (KPIs), trends, and actionable insights.

·      Make data-driven recommendations for improvements and optimizations based on campaign results.

6.    Stay Current with Trends:

·      Keep up-to-date with the latest trends, tools, and technologies in digital marketing, communication, and relevant industries.

·      Recommend innovative approaches to improve campaign effectiveness and achieve better results.

Organizational Responsibilities

·      Initiate activities in line with to MHFA India strategy and work plan

·      Support director and team in development of MHFA India digital marketing and communications function

·      Support in any other task that may be assigned by the organization

·      Attention to detail and a commitment to maintaining high-quality content and functionality

Read more
Planetspark
at Planetspark
2 candid answers
Muskan Rani
Posted by Muskan Rani
Gurugram
1 - 5 yrs
₹3L - ₹7L / yr
skill iconRuby
skill iconRuby on Rails (ROR)
PSQL
MVC Framework
skill iconHTML/CSS
+1 more

This Role is ,perfect for someone looking to further their experience in web application and software development. to help maintain and improve our platform. Proficiency in Backend Development Someone with previous experience in ROR


1.Design and build reusable and efficient ruby code


2. Architect and install new infrastructure


3. Plan and implement new features


4. Integrate data sources and databases into one system

Read more
Novo
at Novo
2 recruiters
Viraj Bhavsar
Posted by Viraj Bhavsar
Ahmedabad, Gurugram
5 - 9 yrs
₹1L - ₹25L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
Selenium Web driver
+2 more

We are looking for a QA Automation  Engineer who understands how to ensure the quality of a product that is changing very fast. If you're passionate about writing code to test financial products at scale , then we want to chat. Are you ready to revolutionize the small business banking industry with us?

 

About the Role

  • Collaborate with developers and product managers to deliver the highest quality with each release
  • Own the acceptance criteria process with developers and create detailed, comprehensive, and well-structured test plans and test cases for features
  • Create the necessary automation library and framework as required and build automation tests and integrated them to CI/CD pipeline
  • Communicate using synchronous and asynchronous channels to collaborate effectively


Requirements for the Role

  • 5+ years experience with manual and automation testing
  • Experience with QA methodologies for large scale web and mobile applications, understanding of software development process
  • Experience with mobile,(android and iOS) web and API automation testing using tools such as Selenium, Appium and Postman
  • Demonstrated ability to work well with others in a team environment and with geographically distributed teams
  • Experience working with SCM tools like Git
  • Experience in implementing CI/CD regression pipelines
Read more
iTech India Private Limited
PJoshua Prabhakar
Posted by PJoshua Prabhakar
Chennai, Coimbatore, Trichur
2 - 5 yrs
₹2L - ₹5L / yr
Oracle B2B
B2B Marketing
Inside Sales
Sales
Sales strategy

About the Company

iTech India is a premier digital transformation services organization established in 2003. With over 21 years of operations, we have achieved significant milestones by serving a diverse range of domestic and international clients. Our team of over 400 employees operates from multiple locations. Our mission is to drive the success of our clients by delivering innovative solutions and exceptional service. We specialize in providing end-to-end digital transformation services that enable businesses to leverage cutting-edge technologies and optimize their operations. Our expertise spans across various domains, including software development, IT consulting, data analytics, and more. Join us at iTech India, where we are committed to making a difference through technology and innovation.


About the Role:

We are looking for ambitious sales professionals to join our team. The Inside sales executive is responsible for bringing clients onboard in the US Market. They will be creating visibility through high volume of Lead Generation, cold calling, targeted email campaigns and networking.


Key Responsibilities:

  • Understand offerings clearly to effectively communicate with prospects and result oriented and aggressive.
  • Know and understand the assigned territory.
  • Validate and Manage assigned Target Accounts on CRM.
  • Effective Prospecting (via cold calling, inbound calls, emailing, and networking).
  • Tailor pitch according to account/contact profile and effectively engage a prospect (at various stages of sales cycle cold call/follow-up).
  • Good Knowledge of tools like LinkedIn Sales Navigator, ZoomInfo & other tools.
  • Qualify by BANT (Budget Authority Need & Time).
  • Present value prop over telecon and web sessions to Leaders as per the account profiling.
  • Engage the Sales team / Support Team as and when needed.
  • Working with internal teams to get SOW/Proposals in line with client discussions Negotiation/Closure.
  • Work closely with Sales Manager and support in engaging with Key Accounts by qualifying prospects and drive new opportunities.
  • Strives to meet or exceed Lead targets on a daily, weekly, monthly, and quarterly basis.

 

Key Requirements and Skills

  • A bachelor’s degree in Sales and Marketing or an MBA with Sales and Marketing Specialization.
  • 2 - 5 years’ experience in IT Services Sales for International markets.
  • Excellent communication skills (especially engaging customers over the phone and email).
  • Organized, disciplined, and a Hunter by choice.
  • Key Skills: Business Development, Inside Sales, International Sales, and Sales
Read more
primathonin
at primathonin
2 recruiters
Sagar Patidar
Posted by Sagar Patidar
Remote, Gurugram
2 - 8 yrs
₹6L - ₹12L / yr
skill iconReact.js
skill iconJavascript
skill iconHTML/CSS
skill iconAngularJS (1.x)
Ember.js
+2 more
  1. We are looking for champions for scalable web application development with experience in
React. You would be working on React, Angular, Progressive web apps & some infusion of
NodeJS. What you need to have worked upon is React, leave the rest on us!

Roles and Responsibility:
Responsible for maintaining frontend development and building products for clients' consumers Hiring new frontend developers and guide new joiners Building pixel-perfect products. Building your frontend capability in complex problems and expanding your horizon of technologies.

Required Experience, Skills, and Qualifications:
  • Minimum 2Years of industry experience with Frontend development (React)
  • Have experience with JavaScript and any Front End framework like React Have experience with HTML and CSS(Sass or Less)
  • Have experience working with REST APIs Have basic design sense Be confident with Git and with Unix shell.
  • Have good communication and collaboration skills.
Educational Qualifications:
B.Tech or Equivalent

Work Experience:
2 -8years

Good to have skills:
Experience in Angular, NodeJS and able to write technical blog posts.
Read more
Sankey Solutions
at Sankey Solutions
4 recruiters
Aniket Patil
Posted by Aniket Patil
Navi Mumbai
5 - 15 yrs
₹9L - ₹23L / yr
skill iconJava
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+5 more

Sankey Solutions, Thane.

We are looking for a Tech PM role – who are having the ability and keenness, to adapt and implement new technologies fast, and has a learning attitude and preference for learning over knowing. Organized, customer-facing, analytical, and technically sound lead who is interested in guiding key business decisions. The position holder will be working as a technical lead for Sankey Solutions and play a key role in driving projects through the whole lifecycle. Be able to think about all aspects of the problem and propose the right business and technical solutions.


Technical skills

• 5 to 10 years’ experience in Project Management and handling team

• Take end to end ownership to lead cross-functional teams to successfully deliver multiple software development projects supporting various business units.

• Design, Architect, develop application using multiple tech stack.

• Understanding of client-side web technologies like React/Redux Js JavaScript, J-Query, HTML, CSS.

• Understanding one of the core technologies like Java/Python/Php/.Net • Understanding of DB in PL/SQL, SQL DB design/ performance analysis for DB. Knowledge of cloud technologies will be added advantage.

• Ensure that solutions are being delivered as per standards of availability, scalability and security point of view and that are done on time with the highest quality.

• Ensure that all delivery artefacts are reviewed and are according to the standards and guidelines Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.


Soft Skills

• Should have good communication and direct interaction with customer on daily basis.

• Should grasp things quickly on new technologies and implement it for Project requirements.

• Handle resources and get hands on to solve technical problems faced by the delivery team.

• Maintain comprehensive knowledge of industry standards, methodologies, processes and best practices


Requirements:

  1. Role- Tech PM
  2. Job Qualifications: Only IT graduate (Technical background)
  3. Job Location(s) – Mumbai, Thane
  4. Industry Type IT - Software, Software Services
  5. Functional Area IT Software - Application Programming
  6. Maintenance Employment Type - Full Time, Permanent
  7. Role Category- Project Management
Read more
fish and seafood supply chain platform
fish and seafood supply chain platform
Agency job
via Qrata by Revathi Satish
Bengaluru (Bangalore)
3 - 8 yrs
₹12L - ₹25L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconAmazon Web Services (AWS)

JOB DESCRIPTION

Senior Software Engineer

 

It is a fish and seafood supply chain platform.It is a B2B marketplace leveraging technology to deliver the fastest harvest-to-retail in the industry.Building the future of meat and seafood supply chain.We are building smart supply chain to deliver the highest quality seafood and meat for the Indian consumer. Our innovations in process management and workforce orchestration along with strong industry credentials are enabling us to deliver the fastest harvest-to-fork in the industry.Our endeavor is to leverage experience across various parts of the value chain – farming, production, delivery to marquee brands – to deliver similar value to the Indian consumers.

Role

As a senior software engineer, you will contribute to our end to end supply chain platform. You'll work with all key stakeholders to deliver scalable, maintainable backend code and work with frontend developers to deliver amazing user experiences. We are building a design and process-centric culture where you'll play a key role in the implementation of the foundation of all our systems. Up for a challenge?

You are:

  • A self-starter with a sense of what it takes to be successful as a team
  • Agile - welcome change, do as less as possible and embrace continuous delivery
  • Conscious about how quality is carried through from the UI to all layers underneath
  • Opinionated, but flexible to accommodate the big picture

Responsibilities

  • Analyse requirements, provide estimates and deliver code in an agile setup
  • Stay on top of all owned work and raise red flags as early as possible
  • Define the architecture, best practices and coding standards
  • Support continuous technical improvement by investigating alternatives and technologies and present them for architectural review 
  • Motivate team members, coach junior members and extend goodwill to other employees

 

Must have

  • Prior startup experience, preferably with war stories to share
  • 4-6 years of software industry experience
  • Solid understanding of software design, development, testing, and problem-solving 
  • Expertise in coding efficient, high quality and modularized software 
  • Expertise in JavaScript, node.js based backend development
  • Expertise in common design patterns and anti-patterns in Javascript
  • Experience in building and scaling service-oriented architecture and microservices
  • Expertise in relational and non-relational databases and expertise in at least one database system
  • Experience with planning, execution and maintenance of test infrastructure for backend workflows
  • Experience with CI/CD and setting up a monitoring infrastructure
  • Knowledge of AWS, specifically building scalable cloud-native architectures using services like Lambda, AWS Gateway, Aurora, etc
  • Knowledge of Unix shell and source control systems and tools such as git 
  • Strong technical leadership skills
  • Strong communication skills
  • Technical mentoring skills

Great to have

  • Experience with GraphQL, meteor.js and other modern JS ecosystems
  • Experience with blockchain and interest in ML
  • Experience working on high traffic systems
  • Bachelor’s degree in Computer Science or a related discipline.
Read more
Syncnicia Software Private Limited
Akash Kamble
Posted by Akash Kamble
Pune
1 - 3 yrs
₹2L - ₹4L / yr
Spring
skill iconJava
J2EE
Struts
Hibernate (Java)
+2 more
Responsibilities

Develop Apps using Java and Open Source Technologies Work on Web Development using Bootstrap / AngularJS Working on Core Java, Hibernate, Spring Boot, JavaScript, jQuery and Oracle / PostgreSQL / MySQL Hands on in AWS and Mongo DB will be preferred.

Requirements

Experience in Application Development using Java and Open Source Technologies.

Strong expertise in Core Java, Hibernate, Spring Boot, JavaScript, jQuery.

Candidates with experience in Web Development using Bootstrap / AngularJS would be preferred.

Should have experience working with Oracle / PostgreSQL / MySQL databases.

Expertise in AWS and Mongo DB 

Fluent in English language

Skills: Java,Core Java,Spring Boot,Hibernate,Angular JS, AWS, MongoDB, JavaScript, Oracle, PostgreSQL, Mysql, jQuery
Read more
JS TechAlliance Consulting Pvt Ltd.
Shivani Patil
Posted by Shivani Patil
Indore
0 - 2 yrs
₹0L - ₹1L / yr
Software Testing (QA)
manual testing
JIRA
Dear Candidate , The JS TechAlliance is looking for Expert Software Testing/QA Engineer. Basically, the candidate should have strong skills in Mobile App Testing with Manual & Automation tools. This QA Engineer position will be responsible to add content, improve our product and continue to produce quality while maintaining our production release sprints. Criteria Job Location : Indore, Vijay Nagar Job Time : 10-12 hours (UK Time Jone) Joining : Immediate Prefer Male candidate only** Communication skill should be good** Salary : open (Depend on Interview performance Roles & Responsibilities Develop and manage test plan and test case creation based on user stories Identify and encourage test process automation opportunities Key member of efficient agile team performing testing and validation in two week sprint intervals Assist development in issue analysis/debugging, preparing test environment, etc as needed Education: BA/BS in computer engineering or related field preferred, but not required Training in Software Testing Strong knowledge with manual & automation tools Experience: 6 months to 1 year software testing experience Experience with Test Automation Tools Good knowledge of the software testing lifecycle (STLC) and the process tools. Ability to analyze problems and provide clear recommendations Strong customer service skills and communication skills Experience with Jira, Jmeter and git Experience in working with remote teams Experience in supporting technology products to the messenger Detail oriented, with focus on quality Experience working in agile environment Good knowledge of software quality assurance and defining quality strategies for projects and client engagements. Good knowledge of release management. Proficient in Black Box Testing, Functional Testing, Integration Testing, System Testing, Regression Testing Discovering Defects & finding resolution in coordination with Development teams Understanding of Priority and Severity of a Defect Possess good communication, analytical, logical and problem-solving skills Ability to anticipate issues and formulate remedial actions. Sound interpersonal and team working skills If you are interested for the position send updated resume on [email protected] or call on 0731-4049100 . Company Address : JS TechAlliance Pvt Ltd. Plot No.- 117, Scheme No.- 53 Ratanlok Colony, Vijay Nagar, Indore, MP Landmark- Near Medanta Hospital & Hotel Orange Lilly We’re looking forward to meeting with you Regards HR
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos