Jr.Customer Support Executive

About RapidClaims

RapidClaims is a leader in AI-driven revenue cycle management, transforming medical

coding and revenue operations with cutting-edge technology.

The company has raised $11 million in total funding from top investors, including Accel

and Together Fund.

Join us as we scale a cloud-native platform that runs transformer-based Large Language

Models rigorously fine-tuned on millions of clinical notes and claims every month. You’ll

engineer autonomous coding pipelines that parse ICD-10-CM, CPT® and HCPCS at

lightning speed, deliver reimbursement insights with sub-second latency and >99 %

accuracy, and tackle the deep-domain challenges that make clinical AI one of the

hardest—and most rewarding—problems in tech.

Engineering Manager- Job Overview

We are looking for an Engineering Manager who can lead a team of engineers while

staying deeply involved in technical decisions. This role requires a strong mix of people

leadership, system design expertise, and execution focus to deliver high-quality product

features at speed. You will work closely with Product and Leadership to translate

requirements into scalable technical solutions and build a high-performance engineering

culture.

Key Responsibilities:

● Lead, mentor, and grow a team of software engineers

● Drive end-to-end ownership of product features from design to deployment

● Work closely with Product to translate requirements into technical solutions

● Define architecture and ensure scalability, reliability, and performance

● Establish engineering best practices, code quality, and review standards

● Improve development velocity, sprint planning, and execution discipline

● Hire strong engineering talent and build a solid team

● Create a culture of accountability, ownership, and problem-solving

● Ensure timely releases without compromising quality

● Stay hands-on with critical technical decisions and reviews

.

Requirements:

● 5+ years of software engineering experience, with 2+ years in team leadership

● Strong experience in building and scaling backend systems and APIs

● Experience working in a product/startup environment

● Good understanding of system design, architecture, and databases

● Ability to manage engineers while remaining technically credible

● Strong problem-solving and decision-making skills

● Experience working closely with Product teams

● High ownership mindset and bias for action

Good to Have

● Experience in healthcare tech / automation / RPA / AI tools

● Experience building internal tools and workflow systems

● Exposure to cloud infrastructure (AWS/GCP/Azure)

Job Description

Position Title: Java Technical Lead/Manager

Position Type: Full Time, Permanent

Department: Research and Development

Reports to: R&D Manager, Indian Development Centre.

Company Background:

-CGLIA is a software development company building highly available, highly secure, cloud-based enterprise software products that helps speed the research process resulting in new drugs, new devices, and new treatments to improve the health and wellbeing of world population.

- At CGLIA, our work shows our dedication and passion for innovative quality software products that are intuitive and easy to use and exceeds every aspect of customer expectations.

- CGLIA, is the place that develops world-class professionals who would like to be innovative, creative, learn continuously, and build a solid foundation to build products that are special and delight the customer.

Job Summary:

As a Technical Manager, you will be providing the guidance to all the team members in designing, implementing and delivering the technical solutions.

Also, responsible to maintaining the existing product line with high quality and timely deliverables by working closely with product teams.

In this role, you will be hiring the new development staff, oversee each aspect of the development process, and act as a liaison between development team and upper management. Also ensures that team is fully trained and able to perform their jobs.

Should possess strong leadership skills and ability to resolve the challenges quickly.

Responsibilities:

• Participate and contribute to project planning and effort estimation.
• Demonstrate exceptional requirements gathering skills and support requirement gathering sessions.
• Contribute to technical design of business solutions.
• Support leadership team in development RFP’s and service offerings.
• Review and analyze relevant documentation to ensure the understanding of an organization function and capabilities.
• Conduct relevant research to increase understanding in support of developing comprehensive solutions.
• Comply with all the relevant policies and procedures and complete all the documents that are required.
• Conducting performance reviews, handling the employee complaints
• Willing to undertake additional tasks and responsibilities as may be reasonably expected of the role and as necessary in order to achieve the objectives of the organization.

Qualifications: (Education, Experience, Skills and Knowledge)

• Bachelor’s Degree in Computer Science or Information Technology or any equivalent degree.
• At least 8 plus years of hands on experience in developing cloud-based software along with 2 plus years of Management experience.
• Expertise with more than one of the Software Development Methodologies.
• Expertise in designing and developing cloud based high available distributed applications and must have extensive experience in object-oriented design.
• Strong hands on experience in using Java, Hibernate, Spring technology stack (Spring MVS, Spring Data, Spring Cloud, Spring Batch, Spring spiral, Spring security etc.) along with open source technologies.
• Experience building web and mobile applications using frontend technologies Angular (Angular 1/Angular 2), Bootstrap, Material Design, UX/UI, JavaScript, HTML5, and CSS.
• Demonstrated Experience on databases like MySQL, MS SQL, PostgreSQL, and Oracle.
• An understanding on handling of large data sources. (Desirable)
• Expertise on the Code Static Analyzer tools like SonarQube, PMD and, DevOps Tools.
• Expertise in using any Unit testing Frameworks like Junit.
• Knowledge in Security related to Web Applications and mobile applications. and other open source and commercial tools.
• Demonstrable and substantial experience in leading and managing teams of software developers.
• Impeccable written English skills, and Oral communication skills along with outstanding interpersonal skills.
• Results-oriented, detail-oriented, and well organized.

Technical Manager: Requires sufficient Managerial Skills and sufficient technical skills.

Main function has to be focused on people. He or She can and should learn new things in technology,  that is required for the role.

Position Overview:

As the Operations Manager, you will play a crucial role in ensuring that disabled individuals receive the best possible care and support from our team of associates. You will be responsible for managing the day-to-day operations, client relations, associate recruitment, training, and overall quality of services provided.

Key Responsibilities:

Onboarding

·       Create a team of associates who will visit the customers and provide services as mentioned in the introduction note. Will be responsible for onboarding this team.

Quality Assurance:

·       Establish and oversee quality assurance programs to monitor and evaluate the performance of associates.

·       Conduct regular assessments, feedback sessions, and performance reviews to maintain high standards of care.

Scheduling and Coordination:

·       Manage the scheduling and coordination of associates to ensure that clients receive timely and appropriate support.

·       Collaborate closely with the scheduling team to accommodate individual client needs and preferences.

Compliance and Regulations:

·       Stay informed about industry regulations and ensure that all operations adhere to legal and ethical standards.

·       Implement and enforce compliance protocols and guidelines.

Budget Management:

·       Efficiently manage the operations budget, allocating resources for recruitment, training, and ongoing support while maintaining cost-effectiveness.

Emergency Response:

·       Lead the development of emergency response protocols and ensure that associates are well-prepared to handle unforeseen situations while caring for disabled clients.

Continuous Improvement:

·       Seek feedback from clients, associates, and their families to identify areas for enhancement and innovation in the services provided.

·       Drive continuous improvement initiatives to enhance client outcomes.

Client Relations:

·       Build and maintain strong relationships with clients and their families.

·       Ensure that individual client needs and preferences are understood and met by our associates.

Associate Recruitment and Training:

·       Lead the recruitment process for associates, identifying candidates with the skills and empathy required to support disabled clients effectively.

·       Develop and implement comprehensive training programs to equip associates with the knowledge and sensitivity needed to deliver exceptional care.

Qualifications:

·       Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's degree preferred).

·       Proven experience of 4 -6 years in healthcare management, disability services, or a related field.

·       Strong leadership and team management skills.

·       Excellent communication and interpersonal abilities.

·       Knowledge of industry regulations and compliance standards.

·       Ability to analyze data and make informed decisions.

·       Compassion, empathy, and a genuine commitment to improving the lives of disabled individuals.

What are the Key Responsibilities:

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

What are we looking for:

• Bachelor’s degree in computer science, information technology, or a similar field.
• Previous experience working as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills

Job Title: SEO Executive

Responsibilities:

Conduct keyword research and optimize website content.

Implement on-page and off-page SEO strategies.

Monitor website analytics to assess performance.

Collaborate with content teams for SEO-friendly content.

Stay updated on search engine algorithms and trends.

Skills:

Proficient in SEO tools (e.g., Google Analytics, SEMrush).

Basic understanding of HTML, CSS, and web development.

Strong analytical and problem-solving abilities.

Excellent communication and teamwork skills.

Qualifications:

Bachelor's degree in Marketing, Communications, or related field.

3 years of experience in SEO roles.

The ideal candidate will have experience in creating mockups to present to teams, collecting feedback and creating a quality piece of work. This individual should be comfortable with building sitemaps, wireframes and prototypes to provide to project manners and inevitably execute based on outlined criteria. This candidate should have strong creative and design skills and be familiar with various design technologies.

Responsibilities

• Develop design solutions for mobile platforms
• Understand the Business thoroughly and exhibit creative solutions
• Clearly wireframe flows and demonstrate expertise and understand audience
• Build sitemaps, wireframes and prototypes to outline structure

Qualifications

• Bachelor's degree in user experience, design or related field
• 2 years of experience with UI design
• Knowledge of UI UX standards like Material Design for Android
• Prototyping and Wireframe Design skills
• Good UX content creation skills(logos, icons, images)

Ganit Inc. is the fastest growing Data Science & AI company in Chennai.

Founded in 2017, by 3 industry experts who are alumnus of IITs/SPJIMR with each of them having 17+ years of experience in the field of analytics.

We are in the business of maximising Decision Making Power (DMP) for companies by providing solutions at the intersection of hypothesis based analytics, discovery based AI and IoT. Our solutions are a combination of customised services and functional product suite.

We primarily operate as a US-based start-up and have clients across US, Asia-Pacific, Middle-East and have offices in USA - New Jersey & India - Chennai.

Started with 3 people, the company is fast growing with 100+ employees

1. What do we expect from you

- Should posses minimum 2 years of experience of data analytics model development and deployment

- Skills relating to core Statistics & Mathematics.

- Huge interest in handling numbers

- Ability to understand all domains in businesses across various sectors

- Natural passion towards numbers, business, coding, visualisation

2. Necessary skill set:

- Proficient in R/Python, Advanced Excel, SQL

- Should have worked with Retail/FMCG/CPG projects solving analytical problems in Sales/Marketing/Supply Chain functions

- Very good understanding of algorithms, mathematical models, statistical techniques, data mining, like Regression models, Clustering/ Segmentation, time series forecasting, Decision trees/Random forest, etc.

- Ability to choose the right model for the right data and translate that into code in R, Python, VBA (Proven capabilities)

- Should have handled large datasets and with through understanding of SQL

- Ability to handle a team of Data Analysts

3. Good to have skill set:

- Microsoft PowerBI / Tableau / Qlik View / Spotfire

4. Job Responsibilities:

- Translate business requirements into technical requirements

- Data extraction, preparation and transformation

- Identify, develop and implement statistical techniques and algorithms that address business challenges and adds value to the organisation

- Create and implement data models

- Interact with clients for queries and delivery adoption

5. Screening Methodology

- Problem Solving round (Telephonic Conversation)

- Technical discussion round (Telephonic Conversation)

- Final fitment discussion (Video Round

As a Zoop Designer, you will be responsible for all communication and graphic design for our marketing and product initiatives. 

This individual is a Martian, a storyteller and a visionary for design and its impact on everything. They are proactive in exploring trends and coming up with new thoughts and concepts without any caffeine.  

We all know design is highly abstract but unique and jaw dropping design strikes everyone out. Design practices lay the foundation of how our products and brand are perceived by customers. 

Job Role

• You will be responsible for gathering inspiration from unlimited resources, be our go-to guy for design. 
• You will always be working towards  levelling up your Photoshop, Illustrator and tool skills 
• Help us build a powerful brand with a sophisticated and experienced design acumen 
• will keep yourself Up to date with the latest graphic trends and techniques 
• You will possess creative flair, versatility, conceptual/visual ability and originality 

What you'll do: 

• Responsible for Designing Brand Assets & Collaterals 
• Create Graphic Illustrations, Components & Layouts 
• Designing of Branding and Advertising Assets 
• Creating wireframes, storyboards, sitemaps 
• Quick Mockups and Screen Flows 
• Animations 
• Video & GIF 
• Conceptual designing 
• Develop graphics for Social Media illustrations, Emailers, logos, websites, etc. as needed .

Tools and skills Required :

Must Have

• Adobe Photoshop 
• Adobe Illustrator 
• AdobeXD or Figma 
• Indesign 

Good to Have Skills

• Adobe After Effects 
• Adobe Premier Pro (Bonus Point) 
• Rive (Bonus Point) 

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs