Our client is a Community Commerce company that focuses on fashion and accessories. Their community network and technology is leading a rejig of Fashion retail and supply chain in India. Their network creates users as buyers and sellers at the same time, offering unbeatable prices on products and rewards for sharing deals across social media.
The founders are alumnus of prestigious tech and business institutes, with expertise and experience with ECommerce and distribution facilities. They have ensured quality and fashion with the factory price tag, that works best when shared rapidly with communities on social networking.
As a Jr.Customer Support Executive, you will be managing and building strong relationship with the customer.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Providing feedback on the efficiency of the customer service process.
- Ensuring customer satisfaction and provide professional customer support
- Follow up on order status with internal teams.
- Convert Cancelled and Pending orders by calling customers.
- Effectively speaks, writes and presents clearly with persuasion.
What you need to have:
- Preferably experienced in dealing with fashion products.
- Command over MS Excel
- Enthusiasm to work with a passionate team.
- At least 1 year of working experience
- Fluency in English, Hindi, Kannada. Tamil & Telugu (preferred)
- Good E-Mail writing skills (Must)
Experience: 0 to 2 years
Annual CTC: Rupees 2,50,000 to 3,00,000
Similar jobs
Job title: React.js Developer
Location: Gurugram (Onsite)
Notice: Immediate joiner
Responsibilities:
• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.
Requirements:
• Bachelor’s degree in computer science, information technology, or a similar field.
• Previous experience working as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.
- Basic knowledge of Data Structure and Algorithm required
YOUR ‘OKR’ SUMMARY
OKR means Objective and Key Results.
As a Software Engineer at Coredge, you will help develop our next-generation cloud native core solution along with the product and the open-source community to build the Coredge.io vision.
What you will do?
- System engineering and implementation in Python and Golang.
- Working on performance issues using creative experiments and internally developed product features.
- Research, propose, and integrate relevant open-source projects based on product objectives.
- Write organized, efficient, and well documented Python/Golang code as an example for junior engineers.
- Participation in all levels of product definition, design, implementation, testing, and deployment.
- Must include the ability to discuss abstract system architectures from ideas through implementation and
- creatively apply domain experience to solve technical challenges.
- Mentoring software engineers, fostering an environment of trust and accountability.
What you will need?
- A strong sense of ownership, urgency, and drive. As an integral part of the development team, you will need the
- following skills to succeed.
- Strong Python skills to develop framework(s).
- Hands-on to design & develop re-usable framework components.
- Hands-On experience on developing framework, designing re-usable framework components.
- Experience in engineering practices such as code refactoring, design patterns, design driven
- development, Continuous Integration, building highly scalable applications, application security and functional programming.
Additional Skills:
- Knowledge of Cloud native would be an advantage.
- Understanding of Kubernetes from Architecture side and also understand the Standard API.
- Code contributed to CNCF or similar community will be plus.
- Performance benchmarking of K8’s or any cloud will be added advantage.
Additional Advantage:
- Deep understanding of technology and passionate about what you do.
- Background in designing high performant scalable software systems with strong focus to optimize
- hardware cost.
- Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and influence within a dynamic environment.
- Strong commitment to get the most performance out of a system being worked on.
- Prior development of a large software project using service-oriented architecture operating with real time constraints.
What's In It for You?
- You will get a chance to work on cloud-native and hyper-scale products
- You will be working with industry leaders in cloud.
- You can expect a steep learning curve.
- You will get the experience of solving real time problems, eventually you become a problem solver.
Benefits & Perks:
- Competitive Salary
- Health Insurance
- Open Learning - 100% Reimbursement for online technical courses.
- Fast Growth - opportunities to grow quickly and surely
- Creative Freedom + Flat hierarchy
- Sponsorship to all those employees who represent company in events and meet ups.
- Flexible working hours
- 5 days week
- Hybrid Working model (Office and WFH)
Our Hiring Process:
- Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)
- Initial Resume screening call with our Recruiting team
- Next, candidates will be invited to solve coding exercises.
- Next, candidates will be invited for first technical interview
- Next, candidates will be invited for final technical interview
- Finally, candidates will be invited for Culture Plus interview with HR
- Candidates may be asked to interview with the Leadership team
- Successful candidates will subsequently be made an offer via email
- As always, the interviews and screening call will be conducted via a mix of telephonic and video call.
So, if you are looking at an opportunity to really make a difference- make it with us…
Coredge.io provides equal employment opportunities to all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other
characteristic protected by applicable central, state or local laws.
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a Digital Marketing - Head, you will be responsible for Handling and guiding various digital marketing activities which include but are not limited to, SEO, PPC, Social Media Marketing, Content Marketing, Affiliated marketing etc. and also overseeing and guiding the overall digital campaign management.
What you will do:
- Creating, managing and guiding a team of digital marketing specialists
- Managing various existing digital marketing channels and also initiating and implementing measures to explore new channels
- Crafting digital or online marketing strategies and thus contributing towards the increase in business
- Creating and managing quality content in relevant online platforms to attract the correct audience at the correct time
- Extensively being involved in budgeting and planning of the company’s digital marketing division
- Evaluating important metrics that affect the company’s website traffic, online campaigns, and target audience
- Strategizing and implementing new digital marketing possibilities and also working constantly towards improving the current existing options and techniques
- Obtaining and constantly working on the feedback being received on the current digital marketing platforms
- Tracking, measuring, and working on the results obtained from SEO and SEM strategies and accordingly formulating effective measures
- Working closely with various internal as well as external stakeholders
What you need to have:
- 4 plus years of demonstrated track record of developing senior-level client relationships.
- Very strong understanding of Digital Analytics. Hands-on experience and deep expertise in Google Analytics, Google Adwords, and Facebook advertising.
- Strong relationship management skills.
- Excellent communication and presentation skills as well as a proven ability to develop well-positioned and thoughtful documents and presentations.
- Thorough knowledge of the principles of advertising, marketing & media with thought leadership around the dynamics of the digital and interactive space, specifically Social, Digital Media, and Search.
- Ability to use alternative analytical approaches to solve digital/interactive marketing problems.
Job Description
Dyte provides developer friendly live video SDKs that allows you to easily add 1:1 calls, group calls and webinars right within your platform. Our low code approach and user friendly documentation means you are ready to go live with less lines of code. Dyte also offers plugins that allow developers to add real time applications like whiteboard, youtube player and AI applications such as background changer and live audio transcription with a couple of lines of code.
About the role:
Would you like to write technical documentation that helps people understand the technology that empowers Dyte’s SDKs? We are currently looking to expand our docs team with tech writers who can learn API skills and synthesise that understanding into resources that help our incredible community succeed with Dyte.
We are growing rapidly and need a tech writer who can help create a foundation of reference and learning material that will scale up with our broad user base. Dyte is used by Developers to add live video in their products. If supporting these developers sounds like the kind of challenge you’d like to tackle, apply to join us!
What You'll Do :
- Structure and write technical blogs relevant to Dyte and our customers.
- Work closely with our customers to create case studies.
- Work with the engineering team and write the content for our product release notes and monthly newsletter.
- Work with design team and create and review the content on product features for our website.
- Create product guides and manuals as necessary.
- Own the docs for your dedicated feature set—you’ll be responsible for documenting a specific area of Dyte's product and will drive all docs efforts around it.
- Plan documentation in conjunction with product release cycles—you’ll work with engineers and product managers to learn about a feature from specifications, user research, and most importantly through your own hands experimentation with the product.
- Carry out editorial reviews on your docs teammates’ drafts—you’ll be providing constructive feedback that helps your colleagues to grow, as well as receiving it.
- Deliver high-quality, accurate documentation that acts as an effective learning resource, aligns with content strategy guidelines, and represents Dyte’s product to community and customers.
- Liaise with stakeholders across the company to establish and address docs needs.
Who you are:
- 3+ years of experience working with B2B Saas, Dev tools, API first companies or open source projects as a technical writer.
- Problem solver—you take a broad view of the role your docs work plays within the organisation and are comfortable with shifting priorities.
- User empathy—maybe you’ve been involved in tech support, in a community or customer facing role, you’ve helped people learn tech skills, or you’ve sought user feedback on docs in the past.
- Strong communicator—you’ve written technical material before, whether official documentation or just your own tutorials on tech skills you wanted to share, and your communication skills carry over into the way you engage with teammates.
- Self-directed learner—you can pick up tech skills with minimum support and have a curiosity about learning development workflows and practices.
- Experience using and documenting SaaS products.
- Nice skills to have: Experience with the Docs as Code/Docs like Code approach to documentation, writing Markdown- based content, working in an Agile environment, and using source control systems, especially Git.
Our Perks:
- Competitive Salary
- ESOPs
- Medical Insurances
- Friendly leaves policy
- 100% Remote Option
1. Identify the opportunity for omni channel optical retail
2. Planning the strategy for product, prioritization and roadmap (launch and growth)
3. Creating wireframes, PRD with prioritized features and justifications
4. Market research to understand right targeting, positioning, right product, and customer segments
5. Run beta and pilot programs with early-stage products and samples
6. Be an expert with respect to the competition
7. Data analytics
8. Translating business to technical requirements and vice versa
9. Work with external third parties to assess partnerships and other opportunities
10. Develop the core positioning and messaging for the product
11. Propose an overall budget to ensure success
12. Defining and tracking success metrics
13. Efficient cross functional communication and collaboration
14. Execution of the entire project while interfacing with sales, marketing, customer service, logistics and technology teams
Skills
1. Understanding of customer behaviour in a digital distribution setting
2. Technical background/knowledge to be able to work with tech teams
3. Analytical skills to optimise the product and channels
4. Ability to execute multiple projects in parallel and do prioritisation
5. Engineering degree is good to have
6. Ownership and Hunger
7. Leadership and teamwork skills
8. Excellent verbal and written communication skills
Persona
1. Tier 1 Engineering college or Tier 1 MBA college
2. 10+ Years of experience with atleast 2-3 years as a product manager in e-commerce or e-pharmacy or opticals
3. Experience of building product from scratch
4. Demonstrated success defining and launching excellent products/digital products/digital services
5. Execution experience in ground-up scaling while collaborating with cross-functional teams
6. Hyper-growth startup experience of at least 2 years
What you’ll do
- You will create REST/GraphQL based web services and APIs for consumption by mobile and web for distributed B2B platform
- You will code, test and operate Nodejs based services
- You willI implement new features in a highly collaborative environment with product managers, UI/UX experts, and fellow engineers
- You will contribute to a future-ready, high quality, and performance code base
- You will share your technical solutions and product ideas with the team
- You will mentor other engineering team members
- You will contribute to team and organizational improvements in process and infrastructure
- You will be part of a truly global team
- You will work in an exciting startup environment where you can be autonomous and try new things :)
You should apply if
- You have experience in backend development, using languages like Node.JS and Golang
- You have used TypeScript extensions
- You are familiar with NoSQL databases such as MongoDB or CouchDB, Web services, SOA patterns
- You have good working knowledge of design patterns, building and deploying microservices on the cloud
- You have hands on experience with REST APIs or GraphQL
- You have experience with Test Driven Development and know when to apply it
- You have knowledge of web libraries and frameworks such as ReactJS/VueJS, AngularJS, and Clojure
- You have experience working on AWS or other cloud stacks and Docker
- You have experience building / consuming OpenAPI and GraphQL specifications
- You have experience building microservices systems and testing them
- You have experience building systems with high data protection requirements, anonymous data and data encryption
Bonus points if
- You have worked with Blockchain technology
- You have domain expertise working with decentralised identity solutions
- You have experience of building systems that require cryptography
Logistics
Here is the interview process for this role:
- 30m interview with one of our Talent Team or Recruitment Partners
- 1h interview with our Engineers
- 1.5h pairing interview with one of our Engineers
- 3hs final interview meeting a variety of people including our CTO, Leads and other Engineers
We can be flexible with the structure if someone's circumstances or timescales require it for good reason, just let us know!
Please reach out if you have any specific requirements so we can be as accommodating as possible for you.
Job Description:
- Connect and engage with pre generated leads via outbound calls (approx. 80-100 calls).
- Reach out to new customers and explain to them about benefits of the Services/Product Offered.
- Initiate repeat sales by follow up phone calls from existing customers.
- Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
- Achieve sales targets by new customer acquisition and ensure growth / revenue from existing customers
- Adhere to quality standards and processes within defined metrics.
Required Skills:
- Good communication skills
- Active listening skills
- Strong convincing skills
- Client handling skills
- Ability to handle stress and rejection in soliciting clients
Desired Skills:
- Prior experience in sales/business development/voice process will be preferred
- Solution oriented with effective problem solving skills
- Knowledge of various online portals will be an added advantage.
Must skills:
2-3years experience on SSIS Pacakages.
2-3years experience on SQL Server.
1-2 years of strong experience on Tableau.
Vacancy Magento Developer
About us
We are Light Tree Ventures, a company specialized in Research, Development and Manufacturing of LED Light Therapy products for beauty and health. We have offices in the Netherlands, China, the US and India, with our headquarters in Rijswijk.
Our team of professionals are the heart of our company and encompass a wide variety of cultures, skills and competences. We love our work and share the ambition to be the best at what we do: create meaningful, well-designed products for LED Light therapy markets worldwide.
Light Tree Ventures (LTV) works with brands from all over the world. We develop custom light therapy devices that are being sold online and offline (in Sephora e.g.). This development is often a R&D sprint, designing a prototype and getting it ready for production. A fast and creative process, realizing the next generation product for a brand. LTV also owns several brands for which we develop our own innovative light therapy products.
In our Indian team we are looking for a growth marketing specialist that can build our brands. You will be working with our team to launch new brands and grow existing ones.
So, what will you do exactly?
Job Description
As a fulltime you will be responsible for the Development of Magento plugins, customizations and creating web applications, web sites etc. You will work within our international team to initiate and execute all the development and customization part.
Your Key Responsibility Areas will be:
- Develop and manage e-commerce websites, web applications & web sites.
- Analyze, design, code, debug, test, document & deploy applications.
- Participate in project & deployment planning.
- Expertise in Magento and Customizations.
Required skills set:
- Magento 2, WordPress, Drupal, Shopify, and other CMS based platform
- Core PHP,
- My SQL,
- AWS server Knowledge
- MVC Code Igniter,
- Laravel optional
- UI knowledge
- Theme integration and development
Required Candidate profile
- Must be a self-starter & be able to work with minimum supervision
- Exp. In modules/extensions development/customization.
- Exp. In Theme integration/customization.
- Exp. In API creation/integration.
- Preferred multi-level marketing experience.
Your Required Skill Set Are:
=> Hands on experience in Coding, Testing, Implementation/Maintenance Support in PHP and MySQL. => Extensive development of jQuery, JavaScript, => expert in using CakePHP, Codeigniter Framework to develop a web application and portal. => Strong in JavaScript, Ajax, jQuery and good knowledge of Node js, React js, Angular js, AJAX, DHTML, DOM, YUI, jQuery => OOPS PHP development. => Integration Ability: Strong in understanding and integrating third party web services. => Platforms: Windows Server, Linux Server => Webserver installation & configuration: Apache, AWS Amazon => have capacity to work independently and also as a part of team. => Understanding client requirements & functional specifications. => Developing and maintaining dynamic websites and web applications. => Quick learner and eager to learn new technologies.
Other Key skills:
- Photoshop, Illustrator, InDesign, Dreamweaver, Web Designing, Graphics, Maya, 3D Max etc.
- Academic Qualification Requirement: Education- Graduate+ any relevant certified course.
- Diploma/degree matching to this profile.
What We Offer:
- A highly motivated, young and energetic team.
- Fast growing company with a lot of opportunities to develop yourself.
- Salary as per Industry Standard Lucrative hike on current package.
- On-site visit opportunity in USA, China & Netherlands.
- Performance bonus.
- Plenty of tea and coffee.
- Thrilling team parties.
- Flexible work environment; and
- Opportunity to work closely with overseas clients.
Company Website: http://www.lighttreeventures.com">www.lighttreeventures.com
We are Light tree ventures looking to expand our team. Will you join us in this amazing adventure.