Jr.Customer Support Executive

Alphabin Technology Consulting 

Alphabin is an innovative Software Testing firm that leverages automation, RPA, generative, and applied AI. We create custom automation testing solutions that test the software within a short time, to change the game our clients are playing. 

Our approach integrates cutting-edge automation technology with our extensive experience, enabling our clients to accelerate their releases. By aligning harmoniously with our clients' strategic objectives and offering fully customized Testing/QA solutions that expedite the release cycle, we set ourselves apart from traditional software testing companies. 

Address: 1100 Silver Business Point, Near VIP Circle, Utran, Surat – 394105

Location: Surat –  https://goo.gl/maps/owdWTzESYSSirsLNA

Job Type: Full-time

🌟 Kickstart Your Writing Career with Alphabin! 🌟

Are you a recent graduate with a knack for writing and a passion for technology? Do you dream of creating engaging content that simplifies complex ideas? If yes, then Alphabin is your gateway to an exciting career in Technical Content Writing!

• Learn and Explore: Dive into the world of software testing, AI, and automation while honing your writing skills.
• Shape Ideas: Craft compelling content that bridges the gap between technology and its users.
• Grow and Thrive: This is your chance to grow in a collaborative environment where challenges lead to growth.

Role Responsibilities:

As a Technical Content Writer, you’ll:

Learn and Write:

• Research and write blogs, articles, and whitepapers on topics like software testing, automation, and AI.
• Simplify technical concepts into easy-to-understand content for diverse audiences.

Create Engaging Materials:

• Develop user-friendly guides, FAQs, and tutorials for Alphabin’s tools and solutions.
• Contribute to case studies, product descriptions, and marketing collateral.

Collaborate with Experts:

• Work closely with QA engineers, developers, and AI experts to ensure content accuracy.
• Participate in brainstorming sessions to bring fresh ideas to the table.

Optimize for Impact:

• Learn and apply basic SEO practices to ensure content reaches the right audience.
• Use feedback from readers and stakeholders to continuously improve content quality.

Support Innovation:

• Stay updated on industry trends in AI, automation, and QA to write relevant and impactful content.

Qualifications:

Must-Haves:

• A Bachelor’s degree in English, Journalism, Computer Science, or a related field.
• Excellent writing and communication skills.
• Strong research skills with the ability to learn new concepts quickly.
• Interest in technology, software development, or AI.
• Eagerness to learn SEO, content management systems, and other writing tools.
• Basic understanding of software testing, QA methodologies, or automation tools.
• Familiarity with writing tools like WordPress, Grammarly, or Canva.
• Awareness of AI technologies like GPT or automation trends.

Preferred Skills :

• Strong research skills to write on highly technical topics.
• Experience using content management systems (CMS) like WordPress or HubSpot.
• Knowledge of SEO tools like Google Analytics, Ahrefs, or SEMrush.
• Proficiency in graphic design tools like Canva or Figma to create visuals for technical content.
• Exposure to scripting languages (Python, JavaScript) or technical documentation tools is a plus.

Why Join Alphabin?

• Learn from Experts: Start your journey in a supportive environment with guidance from experienced professionals.
• Build a Portfolio: Gain hands-on experience with real-world content creation that showcases your skills.
• Upskill: Access training sessions, certifications, and workshops to enhance your knowledge in technology and content writing.
• Collaborative Culture: Be part of a team that values fresh ideas and teamwork.
• Flexibility: Enjoy occasional WFO flexibility and flexible working hours within a decided shift.

Benefits: 

• Competitive salary. 
• Standard 21 + 8 paid leave policy per annum 
• WFH flexibility on special cases 
• Opportunities for career growth and professional development 
• Dynamic and collaborative work environment 
• Flexible working hours within a decided shift 

About the organization:

Bhanzu is a Math EdTech company which has recently raised a Series B round led by Epiq Capital with participation from Z3 partners and existing investors and is rapidly scaling across geographies with online live classes and games.

About the Founder & CEO - Neelakantha Bhanu

Neelakantha Bhanu Prakash is the world's fastest human calculator and India’s mental math Olympic Gold Medalist. Alongside holding four world records and 50 Limca book records, Mr. Bhanu is also a TEDx speaker and educator. He believes that the skill he has been gifted with can be passed on and taught using the right methodology and initiates in the same direction. Giving his vision of completely eradicating Math phobia a head start, Mr. Bhanu has led numerous projects for developing Arithmetic skills in students across the globe.

He has addressed audiences across 23 countries at the Commonwealth Conclaves, Future city Summits, ISB, IITs, and Multiple other global institutions and meets about the importance of Arithmetic learning in the overall development of a child.

Website:-  https://www.bhanzu.com/

Role: Marketing Intern (WFO)

Location: Bangalore, HSR Layout.

Key Responsibilities:

1.  Collect, organize, and maintain data for marketing activities.
2.  Ensure accuracy and timely updates of information and projects
3.  Conduct market research and competitor analysis.
4.  Provide insights and recommendations based on findings.
5.  Assist in preparing detailed reports for ongoing activities.

Requirements:

1.  Currently pursuing or recently completed a degree in Marketing, Business, or related fields.
2.  Strong organizational and multitasking skills.
3.  Proficiency in MS Office/Google Workspace.
4.  Analytical mindset with attention to detail.
5.  Excellent communication and interpersonal skills.

Note: A Pre-Placement Offer (PPO) will be provided based on performance.

Role: Mobile Automation Engineer (SDET) — On-site, India

Role & Responsibilities

• Design, build and maintain scalable mobile test automation frameworks for Android and iOS using Appium, Espresso, XCUITest or equivalent tools to support continuous delivery.
• Create and own automated test suites (functional, regression, UI, and smoke) that run reliably in CI/CD pipelines (Jenkins/GitHub Actions) and on cloud device farms (BrowserStack/Sauce Labs).
• Collaborate with Developers and Product Owners to translate requirements into test strategies, write robust test cases, and automate end-to-end and integration scenarios (including API tests).
• Investigate, triage, and debug failures — use device logs, ADB, Xcode traces, and performance tools to isolate flakiness and reliability issues and drive fixes.
• Integrate automated tests into build pipelines, enforce quality gates, and provide actionable reporting and metrics for release readiness.
• Advocate and implement test automation best practices: code quality, modular frameworks, reusability, CI parallelization, and maintainable test data strategies.

Skills & Qualifications

• Must-Have
• 3+ years in mobile QA/automation with hands-on experience in Appium or native frameworks (Espresso/XCUITest) across Android and iOS.
• Strong programming skills in Java/Kotlin or Swift and working knowledge of Python or JavaScript for scripting and test tooling.
• Experience integrating automated suites into CI/CD (Jenkins/GitHub Actions) and executing on real & virtual device clouds (BrowserStack/Sauce Labs).
• Practical experience with API testing (REST), test frameworks (TestNG/JUnit/Mocha), and source control (Git).
• Solid debugging skills using ADB, Xcode, Android SDK, and familiarity with mobile performance profiling.
• Preferred
• Experience building custom automation frameworks, parallel test execution, and reliability/flakiness reduction strategies.
• Knowledge of CI orchestration, containerized test runners, and mobile security or accessibility testing.
• ISTQB or equivalent QA certification, prior experience in Agile/Scrum teams, and exposure to device lab management.

About the co.– Our client is an agency of the world’s largest media investment company which is a part of WPP. It is a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels. 

Job Location: Gurgaon

Reporting of the role This role reports to the Technology Architect,

Key Accountabilities: This role is for a Technical Specialist who can understand and solves complex functional, technical, and architectural practices that cover data and can understand the end-to-end data lifecycle capabilities and technologies and provide architectural guidance in the selection, articulation, and use of the chosen solutions.

The successful candidate will be expected to interact with all levels of the business and technical community, seeking strong engagement with all stakeholders. The candidate should be an expert in functional data architecture & design, including strong data modelling. A candidate who is self-disciplined, with a keenness to master, suggest, and work with different technologies & toolsets. The role would also involve intensive interaction with the business and other technology functions, so good communication skills and the ability to work under pressure is essential

What you’ll bring:

 5-7 years of strong experience in working with SQL, Python, ETL development, and AWS.

 Strong Experience in writing complex SQLs

 Good Communication skills  Work with senior staff and business leaders to identify requirements for data/information across the core business domains

 Work with Project Managers Business Analysts and other subject matter experts to identify and understand requirements

 Good experience working with any BI tool like Tableau, or Power BI.  Familiar with various cloud technologies and their offerings within data specialization and Data Warehousing.

 Snowflake is good to have. 

Minimum qualifications:

 B. Tech./MCA preferred

 Excellent 5 years Hand on experience in Big data, ETL Development, and Data Processing

Regards

Team Merito

Company Overview: Vision 360 Visionary Business Solutions Private Limited is a rapidly growing business consulting firm that provides comprehensive solutions to businesses in various industries. We are committed to providing our clients with exceptional service and innovative solutions that help them achieve their goals.

Job Overview:

We are looking for an experienced HR Manager to join our team. The HR Manager will be responsible for managing all aspects of human resources, including but not limited to recruitment, employee relations, performance management, compensation and benefits, and compliance. The successful candidate will be a strategic thinker with excellent communication and leadership skills.

Key Responsibilities:

• Develop and implement HR policies and procedures that are aligned with the company's goals and objectives.
• Manage the full cycle of recruitment, including sourcing, screening, interviewing, and onboarding new employees.
• Foster positive employee relations and provide guidance and support to employees on HR-related matters.
• Manage performance management processes, including setting goals, conducting performance reviews, and developing performance improvement plans.
• Manage compensation and benefits programs to ensure competitiveness and compliance with relevant laws and regulations.
• Ensure compliance with labor laws and regulations and maintain accurate HR records.
• Develop and implement employee training and development programs.
• Oversee the administration of the company's employee engagement programs.
• Develop and maintain effective relationships with key stakeholders, including managers, employees, and external partners.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration or a related field.
• At least 5 years of experience in HR management, preferably in a consulting or professional services environment.
• Strong understanding of HR policies, practices, and regulations.
• Excellent communication and interpersonal skills.
• Demonstrated leadership skills and ability to manage a team.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

We offer a competitive salary package, a positive and dynamic work environment, and opportunities for growth and development. If you are passionate about HR and are looking for an exciting new opportunity, we encourage you to apply for this position.

Location: Bangalore, Delhi, Gurgaon

Function: Software Engineering → Frontend Development

Requirements:

• 2-5 years of experience in building large complex and performant web applications using JavaScript, HTML, and CSS across multiple browsers.
• Strong Object Oriented JavaScript fundamentals.
• Experience in java script frameworks such as React and a good understanding of the basics of these frameworks and their life cycles.
• Deep understanding of various deployment strategies and their pros and cons.
• Understanding of Docker.
• SSR experience is a must.
• You should have enough understanding of SEO principles.
• Experience of working with React Hooks desirable.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript (ES6 ES7).
• Experience with server-side rendering using nextjs, express, hapi etc.
• Hands-on experience with any unit testing framework (mocha/chai, jest etc).
• Deeper understanding of Chrome Dev Tools.
• Should understand nuances of the timeline for perf monitoring.
• Deeper knowledge of UI optimizations and performance.
• Deeper understanding of network layer, HTTP, HTTPS, cookies, local storage.
• Understanding of JavaScript Design patterns and ability to use them in applicable scenarios.
• Good understanding of data structures and algorithms and their space and time complexities.
• Strong in open source technologies, agile development.
• Excellent communication skills, good visual design sense, in-depth experience in developing web-based applications.
• Familiarity with code versioning tools such as Git, SVN, and Mercurial.

Web Development Interview:

• Technical Round 1 JS + Web fundamentals + React (Based on Experience)
• Technical Round 2 React JS - Problem solving (Machine coding round)
• Technical Round 3 Technical evaluation/Team fitment
• HR Round

YOUR RESPONSIBILITIES

·         Automated testing of complex SPA Web application (brand-new software products based on unified platform, new features, bug verification), requirement testing, analysis and clarification (direct communication with product owner),

·         Communication with different cross-functional teams

·         Following automation testing standards set in the team

·         Help to build fully automated testing pipeline

 REQUIRED SKILLS AND EXPERIENCE                                                                                                

• 3-5 years of experience in automation testing
  
• Testing web-applications (UI and API), including SPA
• Black box testing (boundary values, equivalence partitioning)
• UI/UX Testing
• C# experience of 2+ years
  
• NUnit or similar
  
• Selenium WebDriver
• CSS-selectors                                                

DESIRABLE SKILLS AND EXPERIENCE                             

• Basic knowledge of core JavaScript
•  Desire to learn tools and techniques
• Confluence or similar
• Bug tracking system (Jira)
• TeamCity
• Allure or similar
  
• Jira X-Ray or similar
• Performance testing experience
• Cross-browser testing experience
• Security testing experience

PERSONAL SKILLS

·         Strong spirit skills set: conflict resistant, self -motivated, result-oriented, responsible, honest, “open”, courageous