Software Implementation Consultant

Software Implementation Consultant at TraceX Technologies · Bengaluru (Bangalore) · 0 - 3 years · ₹5L - ₹12L / yr · Raised funding · Posted 5 Oct 2022

Software Implementation Consultant

at TraceX Technologies

Posted by Abhinandan Abhaya

0 - 3 yrs

₹5L - ₹12L / yr

Bengaluru (Bangalore)

Skills

Project Management

Management consulting

Communication Skills

Client Management

Client Servicing

Responsibilities

Engage and individually manage customers from inception of the project until the solution is live
Provide technical, business consulting and product expertise to customers enabling comprehensive solution to be delivered to the customers
Facilitate technical discussions and white boarding for project integrations and technical solutions from one to many technical applications
Determine the scope of the implementation technology solution and the resources required to successfully complete
Develop client requirements specifications for integrations, product extension and enhancements
Produce requirements specifications for the product management and engineering teams clearly articulating end-state requirements to meet customer expectations
Produce and manage client-facing documentation such as business requirements document, Gap document, Acceptance documents, solution mapping documents and so on
Ensure successful implementation/configuration of standard product suite and any additional customizations for each customer
Participate in project planning activities, including defining detailed project tasks/activities
Conduct implementation pilots and help customer envision final solution
Train new clients on the essentials of systems to get them started on implementations

Minimum & Preferred Qualifications & Qualities

Bachelor's degree or an equivalent combination of education and experience preferred
Passion to solve complex problems of agriculture in a dynamic start-up environment
Flexible, curious, exploratory, and can-do attitude
Great sense of ownership and ability to work with very limited supervision
Prior experience of working in software Industry especially in the Agri Sector will be preferred
Experience handling customer success and delivery
Experience or familiarity of blockchain protocols like Hyperledger Fabric a big advantage
Ability to speak English fluently
PMP, ITIL Certifications is a plus

Responsibilities

Engage and individually manage customers from inception of the project until the solution is live
Provide technical, business consulting and product expertise to customers enabling comprehensive solution to be delivered to the customers
Facilitate technical discussions and white boarding for project integrations and technical solutions from one to many technical applications
Determine the scope of the implementation technology solution and the resources required to successfully complete
Develop client requirements specifications for integrations, product extension and enhancements
Produce requirements specifications for the product management and engineering teams clearly articulating end-state requirements to meet customer expectations
Produce and manage client-facing documentation such as business requirements document, Gap document, Acceptance documents, solution mapping documents and so on
Ensure successful implementation/configuration of standard product suite and any additional customizations for each customer
Participate in project planning activities, including defining detailed project tasks/activities
Conduct implementation pilots and help customer envision final solution
Train new clients on the essentials of systems to get them started on implementations

Minimum & Preferred Qualifications & Qualities

Bachelor's degree or an equivalent combination of education and experience preferred
Passion to solve complex problems of agriculture in a dynamic start-up environment
Flexible, curious, exploratory, and can-do attitude
Great sense of ownership and ability to work with very limited supervision
Prior experience of working in software Industry especially in the Agri Sector will be preferred
Experience handling customer success and delivery
Experience or familiarity of blockchain protocols like Hyperledger Fabric a big advantage
Ability to speak English fluently
PMP, ITIL Certifications is a plus

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