Inside Sales Manager

About the Position:

We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.

About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 110+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles & Responsibilities:

● Developing strong relationships between key clients and companies.

● Resolving key clients' issues and complaints promptly

● Understanding the business needs of key accounts, and providing them with an effective solution.

● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).

● Upselling to key accounts Presenting reports on account progress, and sharing future goals with other team members.

Requirements:

● Candidates with a bachelor's in technology or business are preferred.

● A minimum of 2+ years experience in account management.

● Excellent communication skills and listening skills.

● Fluency in both English and Hindi.

● Should be able to quickly get a thorough understanding of the company product.

● Should be able to multitask and manage time effectively.

● Should have strong interpersonal relationship skills.

● Ability to understand the company’s key clients and their position in the industry.

INTRODUCTORY STATEMENT 

Anaxee has 9000 ‘Digital Runners’ spread across 11000 pin codes of India, providing REACH in deep rural hinterland all over India. We further aim to create 250000 Runners across India. To have effective communication with all these Runners, we want to set up a in-house Department of Communication, where we need a team of Social Growth Hackers who know how to use the latest social media platforms and communicate exceptionally well in words, in Hindi & English. 

On one side they need to reach out to our Digital Runners who come from humble backgrounds, residing in rural areas but entrepreneurial in nature, and on another side, write blogs which can attract our Customers who are amongst whos who of Corporate India. Apply if you are involved in one/or more of the following:

Content Writer | Creative & Copywriting | Video Maker | Video Editor | Social Marketing | Digital Marketing | Newsletter | Blogs | PR | Public Relations | Email Automation | Marketing Automation

Video: https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">Check out our company pitch (6 min video) to understand the goal - https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">https://www.youtube.com/watch?v=7QnyJsKedz8

 If you are a self-driven and ambitious tech-savvy professional we would love to meet you! Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

Job role:

We're looking for a skilled content writer to work with teams across the company and craft valuable content that will educate our customers and wow our prospects. Your work will have you fiddling with taglines on website pages, writing blog posts for feature announcements, putting together thought leadership posts for guest publications, sketching educational collateral, framing scripts for feature videos, building presentations to better explain features, birthday cards and so on. Your projects will be your own to run, with complete creative freedom, but your content will need to align with brand guidelines.

Job Location: Indore | Full Time | Experience: 0 to 5 yrs | Salary ∝ Expertise | Rs.1.8L ~ Rs.3.6L |

Responsibilities:

• Develop, write and deliver persuasive copy for the website, email marketing campaigns, sales collateral, videos and blogs
• Build and run an editorial calendar; coordinate with other content crafters to ensure standards
• Optimize all content for SEO to better reach
• Measure impact and perform analysis to improve critical metrics.
• Help with localization of process and content to ensure consistency across regions
• Review and implement process changes to drive operational excellence

Requirements:

• 2 years of working as a content marketer or in a similar position
• Bachelor's degree in English, communications, linguistics, or related field (Master's degree, a plus)
• Tech-savvy with the ability to explain complex technical matters in a simple manner without using jargon
• Excellent attention to detail and ability to multi-task projects and deliverables
• Confirmed experience working with deadlines to deliver high-quality output in a short span of time
• Ability to work independently or in a team
• Ability to multitask and monitor several projects and accounts on a daily basis
• Experience with technologies and best practices for campaigns across multiple platforms

What we offer

• Startup exposure.
• Great working atmosphere in a comfortable office.
• And an opportunity to get associated with a fast-growing VC funded startup.

Required Skills 

1) Good experience in React/Angular

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

Do you want to build the next BYJU'S but better? As a Senior Software Engineer at an exponential-growth startup (+30% month-over-month) you will be responsible for architecting, building, and implementing end-to-end features throughout the stack that will impact millions of students around the world across hundreds of career paths. This role is perfect for a highly-skilled engineer who wants to explore new technologies, push their skills to the limit, have creative freedom, and feel like they have significant ownership of major features that change lives around the world.

• 4+ years experience as a backend or full-stack engineer
• Expert in Node.js and serverless technologies (e.g. AWS Lambda)
• Expert in NoSQL databases (e.g. DynamoDB, Neptune)
• Expert in GraphQL APIs
• Excellent communication and interpersonal skills
• Passionate about education

• AI/ML for predictive study algorithms
• Innovative content authoring: Quantum Questions
• Hybrid DB architecture (Graph + DynamoDB)
• New interactive learning types
• Gamification, leaderboards, and achievements
• Offline mode for mobile and desktop apps
• Real-time user collaboration
• Data visualizations and insights
• NLP assistant for content authoring and imports
• And much, much, much more!

• API: Node.js, Lambda, GraphQL, AppSync
• DBs: DynamoDB, Neptune, S3
• Frontend: React.js, React native, Next.js

• Jira, Confluence, Slack, Drive, Bitrise, Sentry, GitHub, Zoom

Monitor, analyze and fix issues for consumer and business VoIP services and endpoints.

Roles and Responsibilities:

• As a senior engineer, take complete ownership of supporting customer VoIP deployments by debugging issues and providing fixes.
• Document existing call flows
• Build customer confidence to grow/lead local team
• Support customer during PST timezone during critical releases

Required Skills:

• 5+ yrs of supporting VoIP services/applications on Linux platform
• Strong scripting skills with bash/python/perl
• Expertise in SIP call flow analysis and debugging using Wireshark
• Experience in debugging Kamailio and Freeswitch/asterisk based applications is a must
• Good problem solving/analytical skills
• Excellent written and verbal communication

Preferred Skills:

• Experience working with open source projects
• Exposure to Level 3-Carrier Integration
• Knowledge of networking protocols

Roles and Responsibilities:

• Perform day-to-day management of campaigns, including oversight of bid recommendations, execution details, and budgets.

• Conduct thorough keyword analysis by: creating keyword lists, analyzing search volume, and making recommendations.
• Experiment with new platforms and channels.
• Ensure ads are creative and displayed appropriately.
• Monitor costs and return on investment (ROI).
• End to End campaign management & setup.
• Continual testing and optimization.

Skills and Qualifications:

• Bachelor’s degree required.
• 1-2 years of experience in Google Campaigns. 
• Relevant previous experience and success within a similar PPC or Digital Marketing focused role. 
• Google Ads and Google Analytics certified.
• Current knowledge of Google Analytics and other digital marketing software and tools.
• Strong analytical ability and experience to work with a variety of data sources.
• Strong Excel experience.
• Ability to communicate effectively.

Key Result Areas

• Min. 3 years of PHP coding experience in PHP frameworks
• Mandatory knowledge of any/all of these frameworks like CakePHP, Laravel, CI, Zend (Preferably CakePHP).
• Should have strong CORE PHP skills
• Should have strong MYSQL skills - Query writing, Indexing , Store procedure
• Should have API writing Skills with security.

Job Responsibilities: 

This role requires you to work on Linux systems and their associated services which provide the capability for IG to run their trading platform. Team responsibilities include daily troubleshooting and resolution of incidents, operational maintenance, and support for proactive and preventative analysis of Production and Development systems. 

1. Managing the Linux Infrastructure and web technologies
2. Patching and upgrades of Redhat Linux OS and server firmware. 
3. General Redhat Linux system administration and networking. 
   iii. Troubleshooting and Issue Resolution of OS and network stack incidents. 
   iv. Configurations management using puppet and version control. 
   v. Systems monitoring and availability. 
   vi. Web applications and application routing. 
   vii. Web-site infrastructure, content delivery, and security. 
4. Day to day responsibilities will include: Completing service requests, responding to Incidents and Problems as they arise as well as providing day to day support and troubleshooting for Production and Development systems. 
   3. Create a run book of operational processes and follow a support matrix of products. 
   4. Ensuring Internal Handovers are completed, and all OS documentation is updated. 
   5. Troubleshoot system issues, plan for future capacity, and monitor systems performance. 
   6. Proactive monitoring of the Linux platform and ownership of these tools/dashboards. 
   7. Work with the delivery and engineering teams to develop the platform and technologies, striving to automate where possible. 
   8. Continuously improve the team, tools, and processes, support regular agile releases of applications and architectural improvements. 
   9. The role includes participating in a team Rota to provide out-of-hours support. 

Person Specification: 
Ability / Expertise 

This position is suited to an engineer with at least 8 years of Redhat Linux / Centos Systems Administration experience that is looking to broaden their range of technologies and work using modern tools and techniques. 

We are looking for someone with the right attitude: - 

• 
  Eager to learn new technologies, tools, and techniques alongside applying their existing skills and judgment. 
  • Pragmatic approach to balancing different work priorities such as incidents, requests and 

Page Break troubleshooting. 

• Can do/Proactive in improving the environments around them. 
  • Sets the desired goal and the plans to achieve it. 
  • Proud of their achievements and keen to improve further. 

This will be a busy role in a team so the successful candidate’s behaviors will need to strongly align with our values: 
• Champion the client: customer service is a passion, cultivates trust, has clarity and communicates well, works with pace and momentum 
• Lead the way: innovative and resilient, strong learning agility and curiosity 
• Love what we do: Conscientiousness - has high self-discipline, carefulness, thoroughness, and organization, Flexible and adaptable 

 The successful candidate will be able to relate to the statements above and give examples that back them up.  We believe that previous achievements signpost a good fit at IG. 
 

Qualifications 

Essential: 

• At least 4 years’ Systems Administration experience with Redhat Enterprise Linux / Centos 5/6/7 managed through a Satellite infrastructure. 
• Managed an estate of 1000+ hosts and performed general system administration, networking, backup, and restore monitoring and troubleshooting functions on that estate. 
• 1 Years of experience with scripting languages (bash/Perl/Ruby) and automating tasks with Puppet and Redhat Satellite. Experience with custom RPM generation. 
• Strong analytical and troubleshooting skills. You will have resolved complex systems issues in your last role and have a solid understanding of the tools needed to do so. 
• Excellent Communication (Listening, speaking, the transmission of concepts with/without examples, etc). 
• Calm under pressure and work to tight deadlines. You will have brought critical production systems back to life.