Business Developer

• Overall Synopsis (Skills to focus) 
• Brush up your skills in Photoshop & Illustrator
• Illustrator tools - Pen tool, Gradient, Pathfinder, Blending modes, type on a path, rotate and reflect, mesh tool, selection tool, etc.
• Photoshop tools – change the color of the background, remove a selection, pen tool etc. 
• Make sure to revise to recreate curves, and nodes smoothly while doing vectorization.
• Try making some logo designs, and work on the curves & texture.

This is FULL TIME WFH NIGHT SHIFT role.

If interested kindly share your updated cv at 82008 31681

Responsibilities

• Vision, Architect solution proposal and Support business development
• Lead the design, planning and implementation of innovative DevOps solutions
• Should have worked in a Practice/COE team
• Work with the customer to establish DevOps migration roadmaps and priorities and get implementation signoff
• Develop and Validate technical feasibility and target DevOps solution architecture
• Collaborating with engineering and client team to evaluate and identify optimal DevOps solutions       
• Reviewing architecture design in accordance with DevOps best practices, making recommendations on security shift left practices
• Identifying, analysing, and resolving application build and deployment issues
• Interacting with clients, providing DevOps support, and making recommendations based on client needs

Competencies

• 8+ years of total industry experience and more than 6+ years of DevOps experience
• Experience in DevOps Continuous Integration and Delivery practices and CICD tools chain on ADO, Jenkins, GitLab etc.
• Must have experience in Security shift left practices and implementation of SAST, DAST, SCA tools. Knowledge of SBOM is a plus.
• Experience in developing Accelerators as per DevOps implementation best practices 
• Must have worked on RFP/RFQ responses and deliver solutions and prepare proposal responses
• Experience in conducting DevOps Discovery and Assessments and developing a roadmap
• Understanding of the best practices related to DevOps and their configurations.
• Sound understanding of GitOps, Kubernetes, SRE, IaC and Cloud platforms
• Understanding of Platform Engineering and Internal Developer Platforms is a Plus
• Troubleshooting and analytical skills
• Good communication and collaboration skills
• Good client management skills

Roles and Responsibilities

• Leading the Cloud and DevSecOps Centre of Innovation (COI)
• Developing Go to Market offerings, solutions, capabilities and accelerators in DevSecOps
• Delivering transformation solutions and influencing revenue in Cloud and DevSecOps across verticals
• Responsible for Customer presentations, RFP’s and proposals responses
• Driving proactive proposals and customer connects for new business
• Developing strategic partnerships with DevOps tools vendors and enablement
• Enabling Sales and Delivery teams with DevSecOps capabilities and collaterals
• Thought leadership on DevSecOps practices and trends and development of capabilities 

Responsibilities:

• Research, design and build highly reliable, available and scalable solutions that can

handle Millions of API calls across systems.

• Own large technical deliverables and execute in a structured manner, complete ownership

of functional Services that your team is responsible for.

• Take the accountability of the overall health of the products you build and predictability

of the deliverables of your team.

• Platformism components as libraries, utilities and service and promote reuse.

• Be able to conceptualize and develop prototypes quickly.

Requirements

• Ability to take ownership of projects under the guidance of your mentor.

• Must be an excellent problem solver.

• Must be familiar with one of the languages Java, Spring, Hibernate, microservices etc.

object-oriented high level proprietary or open-source language with strong programming

constructs.

• Solid understanding of DS and algorithms, OOP concepts, and MVC architecture.

1. Design and Development:

• Design, create, and modify websites.
• Convert written, graphic, audio, and video components to compatible web formats.
• Create website layout/user interfaces by using standard HTML/CSS practices.
• Integrate data from various back-end services and databases.

1. Maintenance and Evaluation:

• Regularly update websites to ensure they are visually appealing, accurate, and reflect the latest content.
• Test websites for ease of use, speed, and other quality factors.
• Fix any bugs or issues that arise.

1. Collaboration and Communication:

• Work closely with web designers and programmers to produce the website.
• Communicate with clients or management about ongoing projects.
• Provide technical support and instruction to other staff or clients.

1. Technical Skills and Knowledge:

• Proficient in HTML, CSS, JavaScript, and other relevant web design coding languages.
• Familiarity with content management systems (e.g., WordPress).
• Experience in server-side frameworks such as python, ruby, php, Java, ASP, ASP.NET.
• Understanding of search engine optimization principles.

1. Project Management:

• Manage individual project priorities, deadlines, and deliverables.
• Maintain and expand/enhance the website once built.

 Technical Customer Support

• Ability to work in team environment
• Familiarity with customer service software (CRM,ticketing systems) for chat and call process.
• Ability to work flexible hours ,including evenings and weekends.
• Earlier experience into chat and call support process.(Technical support experience)
• Customer oriented approach and ability to adapt different situations 
• Hands on experience on MS office suite.
• Ability to multitask and problem solving skills
• 0-2 years of experience 
• Excellent communications skills written and verbal.

Responsible for :

1. Respond to customer queries via chat or phone in a timely and professional manner.
2. Proactively responding on tickets or issues.
3. Resolve customer queries or issues with required solutions 
4. Coordinate with internal teams for query resolution.
5. Provide required information about products and services offered by Provakil.
6. Update customer information and issue details in ticketing platform
7. Analysing the challenges faced by clients and passing the details to technical team.
8. Should be aware of product feature updates.
9. Flexible in working shifts

Requirement: 

1. Respond to customer queries or technical issues via email in a timely and professional manner.
2. Resolve customer complaints or issues by providing appropriate solution or alternatives.
3. Should have knowledge of API integration, cloud based tool.
4. Interact with cross team to get the issues resolved.
5. Hands on experience on CRM or any ticketing system.
6. Should be able to lead meetings and training sessions.
7. Worked in customer facing environment.
8. Troubleshoot technical issues at level 1 and level 2 .
9. Handled customer escalations and worked on escalation matrix 
10. Provide weekly status on ticket received and resolved 

Additionally,

Excellent communication  verbal and written.

Handled enterprise client issues in previous experience.

Bachelor’s degree in CS or IT or related field.

• 
  
• Daily coordination with consultant / clinic head basis of the treatment advised by them.
• Helps patient to understand the value of treatment (Convincing patient to commit to treatment)   
• Explain the tariff of the respective procedures/investigations to patients in detail and upselling the packages
• Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
• Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
• Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
• Follow up with patients at all stages.
• Doctor for life - Responsible for long term relationship management with the patient.

Desired Candidate Profile

Job Summary :

We are looking to hire a talented PHP Developer to manage our back-end services and ensure a seamless interchange of data between the server and our users. As a PHP Developer, you will be responsible for developing and coding all server-side logic.

• Bachelor’s degree in Computer Science or similar field.
• Knowledge of PHP web frameworks like Yii2, Laravel, and CodeIgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Familiarity with SQL/NoSQL databases.
• Good problem-solving skills.

• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Integrating data storage solutions.
• Updating and altering application features to enhance performance.