customer support executive

Job Title : Cognos BI Developer

Experience : 6+ Years

Location : Bangalore / Hyderabad (Hybrid)

Notice Period : Immediate Joiners Preferred (Candidates serving notice with 10–15 days left can be considered)

Interview Mode : Virtual

Job Description :

We are seeking an experienced Cognos BI Developer with strong data modeling, dashboarding, and reporting expertise to join our growing team. The ideal candidate should have a solid background in business intelligence, data visualization, and performance analysis, and be comfortable working in a hybrid setup from Bangalore or Hyderabad.

Mandatory Skills :

Cognos BI, Framework Manager, Cognos Dashboarding, SQL, Data Modeling, Report Development (charts, lists, cross tabs, maps), ETL Concepts, KPIs, Drill-through, Macros, Prompts, Filters, Calculations.

Key Responsibilities :

1. Understand business requirements in the BI context and design data models using Framework Manager to transform raw data into meaningful insights.
2. Develop interactive dashboards and reports using Cognos Dashboard.
3. Identify and define KPIs and create reports to monitor them effectively.
4. Analyze data and present actionable insights to support business decision-making.
5. Translate business requirements into technical specifications and determine timelines for execution.
6. Design and develop models in Framework Manager, publish packages, manage security, and create reports based on these packages.
7. Develop various types of reports, including charts, lists, cross tabs, and maps, and design dashboards combining multiple reports.
8. Implement reports using macros, prompts, filters, and calculations.
9. Perform data warehouse development activities and ensure seamless data flow.
10. Write and optimize SQL queries to investigate data and resolve performance issues.
11. Utilize Cognos features such as master-detail reports, drill-throughs, bookmarks, and page sets.
12. Analyze and improve ETL processes to enhance data integration.
13. Apply technical enhancements to existing BI systems to improve their performance and usability.
14. Possess solid understanding of database fundamentals, including relational and multidimensional database design.
15. Hands-on experience with Cognos Data Modules (data modeling) and dashboarding.

Job Title: Audit Specialist

Location: Noida

Experience Required: 2-5 years

Employment Type: Full-Time

We are seeking a detail-oriented Audit Specialist to join our compliance team. The ideal candidate will have experience in auditing and ensuring compliance with PCI DSS, ISO 27001, ISO 9001, SOC 2, and other regulatory frameworks. You will conduct internal audits, manage compliance processes, and collaborate with teams to ensure alignment with regulations.

*Key Responsibilities:

1- Conduct internal audits for PCI DSS, ISO 27001, ISO 9001, and other compliance frameworks.

2- Develop and implement audit plans and ensure regular assessments.

3- Identify compliance gaps, document findings, and recommend corrective actions.

4- Prepare detailed audit reports and track remediation progress.

5- Assist with external audits and liaise with regulatory bodies.

6- Provide training on compliance best practices.

*Required Skills & Qualifications:

1- Strong knowledge of compliance standards (PCI DSS, ISO 27001, ISO 9001, SOC 2, etc.).

2- Experience in internal and external auditing, risk assessment, and compliance processes.

3- Strong analytical, problem-solving, and communication skills.

4- Preferred certifications: CISA, CISM, ISO 27001 Lead Auditor, CRISC (not mandatory).

Job Title: Remote Client Relations Specialist

Location: Remote (Work from Home)

Hours: US Business Hours

Employment Type: Full-time/Part-time

Job Overview:

We are looking for a smart, highly communicative, and polished individual to join our team as a Remote Client Relations Specialist. The ideal candidate will be responsible for handling calls and providing exceptional service to our US-based clients. We need someone with a fast-paced mindset who is comfortable making and receiving calls while maintaining professionalism and clarity at all times.

Responsibilities:

• Make outbound and receive inbound calls to/from US clients
• Provide clear, concise, and professional communication with clients
• Address client inquiries and provide solutions promptly
• Maintain strong client relationships through effective communication
• Troubleshoot and resolve client issues, ensuring a positive experience
• Document interactions and follow up on necessary actions
• Collaborate with internal teams to ensure client needs are met
• Adapt quickly to new processes or updates in client services
• Meet key performance metrics and deadlines consistently

Requirements:

• Excellent Communication Skills: Must be able to articulate ideas clearly and be highly polished in both written and verbal communication
• Fast and Efficient: Ability to think on your feet, multitask, and keep up with a fast-paced work environment
• Client-Focused: Comfortable building relationships with clients and providing exceptional customer service
• Tech-Savvy: Proficient with CRM software, email, and call systems
• Reliable: Strong organizational skills, attention to detail, and ability to meet deadlines
• US Work Hours: Available to work US business hours (9 AM - 5 PM EST/PST)
• Previous Experience: Experience in a client-facing role or customer service is a plus
• Polished: Professional appearance and demeanor on calls and emails

Job Title: Java Developer

Location: Mumbai

Job Type: Full-Time 

Experience Level: 4- 8 years

Job Overview:

We are looking for a highly skilled Java Developer to join our development team. As a Java Developer, you will be responsible for designing, developing, and maintaining robust Java applications that meet high standards of performance and reliability. The ideal candidate will have strong analytical skills, excellent problem-solving capabilities, and a deep understanding of Java and its ecosystem.

Key Responsibilities:

• Design, develop, and maintain reliable Java applications.
• Collaborate with cross-functional teams to analyze requirements and translate them into technical solutions.
• Write clean, efficient, and scalable code.
• Develop and integrate APIs and web services.
• Conduct software analysis, testing, and debugging.
• Optimize application performance, scalability, and security.
• Participate in code reviews and contribute to best practices.

Required Skills:

• Proficiency in Java and Java EE (Enterprise Edition).
• Strong understanding of Object-Oriented Programming (OOP) concepts.
• Experience with Spring Framework (Spring Boot, Spring MVC) and Hibernate.
• Familiarity with RESTful API design and development.
• Knowledge of SQL and database management systems like MySQL, PostgreSQL, or Oracle.
• Experience with version control systems like Git.
• Familiarity with build tools like Maven or Gradle.
• Solid understanding of application security, data protection, and performance optimization.

Role – Full Stack Developer

Job description

About NuVeda:

NuVeda is the strategic growth partner for any organizations providing Learning & Development Solutions. We help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

We promise an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Responsibilities

·      Full Stack Development.

·      Design, Develop and Deliver complete software systems end-to-end.

·      Collaborate with engineers, PMs and designers, to quickly ship new front-end experiments.

·      Take on tough design and product problems while working cross-functionally across design and engineering to polish the product experience.

·      Solve complex performance problems and architectural challenges.

·      Thrive in a culture of continuous improvement by optimizing web products and related components to achieve and maintain high performance of business applications.

Requirements

·      2 - 3 years of working experience in professional Web Development.

·     1 -2 yrs experience in VueJs preferred. Or React.Js is a must.

·     Excellent working knowledge of php and codeigniter.

·      Excellent Software Design and Architecting capabilities.

·      Complete familiarity with client-side scripting and Angular JS, Ember JS, JavaScript frameworks, including jQuery.

·      Complete familiarity and expertise in web markup, including HTML5, CSS3.

·      Expertise in third party API integration - payment gateways, Storage, Streaming services, etc.

·      Complete familiarity and experience working with JSON / XML and REST API structure.

·      Familiar with Continuous Integration/Continuous Deployment technologies such as Bitbucket, Jenkins and Git.

·      AWS/Google Cloud Deployment is a must; Devops capability is a plus.

·      Excellent knowledge of relational databases, version control tools and of developing web services.

·      Sound Database experience with MySQL and PostgreSQL experience.

·      A sound knowledge of Object-Oriented (OOPS) Programming & Design Pattern.

·      Agile and Iterative (TDD) development expertise.

·      Excellent Communication Skills.

Qualification: MBA Marketing/ BBA/BBM or Equivalent Degree & Experience

Industry: Preferably User Experience (UX/UI), Digital Design, Software Development, IT Services, Advertising Agency or relevant domain

Primary Responsibilities

• Do market research, competitive analysis, Prospecting & client profiling.
• Data Mining: Finding & generating leads and converting them into the sale
• Manage end-to-end sales process, arrange and attend meetings and explore potential business opportunities.
• Strategically communicate, and circulate marketing & branding content
• Client relationship management & address their requirements on time to time basis
• Active involvement in project scoping, SLA compliance & timely invoice collection
• Handle company promotions & social media communications, PR & Press relationship
• Travel and attend networking events & client meetings.
• Training & nurturing peers

Skills Requirements

• Excellent Written & Verbal communication skills - English
• Extremely good at Client Presentation, Pitching & Negotiations
• Revenue Focused, Ability to meet financial goals
• Writing content on social media, blog, press etc.
• Time & Priority Management
• Knowledge of SEO, SMO and SEM is plus
• Familiar with IT terminology specifically in UI Design & Development Area.

Special Benefits

• Attractive incentives & timely recognition
• Collaborative & creative culture. A passionate team with diverse backgrounds & skills
• Exposure to various challenging opportunities & mentoring from seniors.
• Work with well respected & award-winning design studio

We are looking for a Senior iOS Developer, who should be able to

1. Strong knowledge on iPad, iPhone And Mobile compatibility developments.
2. Solid understanding of iOS application architecture patterns (e.g., MVC, MVVM).
3. Proficient in working with RESTful APIs and integrating third-party libraries.
4. Strong knowledge of software engineering principles, design patterns, and best practices.
5. Familiarity with agile development methodologies.
6. Excellent problem-solving and analytical skills.
7. Ability to work independently.
8. Strong communication and interpersonal skills.

Hi All,

Greetings from LMV Group !!!

We are hiring for Policy Renewal Executive Domain for Insurance policy Renewal Calls , MIS,M.S.Office ,MSExcel,Handling Illustration

Experiance Required -0-3yrs

Intrested Candidates can directly apply

Job Description

Roles and Responsibilities

• Take prospect from initial contact phase to qualified phase over the phone
• Generate revenue by pitching prospects and converting them to sales.
• Meet and exceed pipeline contribution goals
• Respond quickly to assigned leads
• Willingness to be measured by weekly and monthly metrics.
• Use and become an expert on the Customer Relationship Management (CRM) system.
• Fully Responsible for meeting targets as assigned Periodically
• Comfortable with cold calling

Desired Candidate Profile

• If you are a party animal and know live performers' space well. StarClinch is the place for you.
• Experience in Event Industry and Artist Management space is a must
• Brilliant Negotiations Skills
• Good Communication Skills, Smart Worker
• Flexible, Able To Shift Priorities To Accommodate Changing Demands
• The ability to break the ice, and engage in extensive networking & socializing at various platforms
• Experience in working on CRM (eg- PipeDrive, Salesforce, Zoho) would be a plus

Nature of Job:

• No. of opening - 2
• Work From Office
• Work Experience - 1-3years

Benefits:

StarClinch offers the thrill of working with a young team, the ability to make an immediate impact, and the opportunity to work with a game-changing product that is disrupting the live entertainment business forever. In simple words, StarClinch is India's largest artist booking and discovery platform. We own and execute the entire process from artist shortlist, availability check, negotiation, booking, payment, and escrow.

Our extensive list of models, dance troupe, live bands, photographers, instrumentalists, singers, and performers, serves as a tool to find the best of talents, well suited for any gathering. Our aim is to bridge the gap between a host and an artist, through a secure, cost-effective, and transparent medium, for a successful collaboration. Our office is located in Okhla Phase II, Okhla Industrial Area, New Delhi-110020.

Perks:

• Health + Accidental Insurance
• Free Doctor Consultations
• Exposure to how things work in a startup
• The extensive learning curve in the field
• Informal dress code
• Flexible working hours
• Premium Office and workspace