Team Lead- Customer Support

About the Company:

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Our client is led by seasoned bankers and works with the largest and most reputed investors.

About the Role:

Role: PMS Operations

This role reports to Managing Director – PMS

Location - Ahmedabad

Candidate shall be responsible for:

• Managing day-to-day operational activities like preparing & executing transactions, updating portfolio sheets, etc

• Month-end reports reconciliation as per SEBI format

• Preparation of MIS

• Assisting the sales team with client/distributor information requests

Qualification:

• 5+ years of experience in PMS / Broking Operations

• Advanced proficiency in Microsoft Excel

• Graduate with a basic understanding of the stock market & PMS

Responsibilities:

• Educating customers about our business solutions.

• Presenting product to prospective clients.

• Negotiate agreements and keep records of sales and data.

• Closing customer contracts and generating new sales.

• Using automation tools to track progress and report goals.

• Analyzing consumer needs and developing innovative solutions.

• Remain in regular contact with your clients to understand and meet their needs.

Qualifications:

•Experience in the field of Saas
Strong interpersonal skills. Must be able to negotiate and problem-solve.

• Knowledge of current marketing and advertising trends and best practices.

• Strong leadership and decision-making skills.

• Demonstrable business acumen and a deep understanding of business sales processes.

• Proven experience as an Account Executive, or similar sales/customer service role

• Knowledge of market research, sales and negotiating principles

• Excellent communication/presentation skills and ability to build relationships

• Organizational and time-management skills

• Enthusiastic and passionate

Why should you join us?

We at Fieldproxy provide more than just a startup experience. Some of the perks you will be getting include:

1. Competitive Salary

2. Company paid Health Insurance

3. Friendly and supportive work culture

4. Other perks such as free snacks and an informal dress code

Metalpace.com is seeking a talented UX Designer to join our team. As a UX Designer, you will be responsible for creating exceptional user experiences across all of our digital platforms. The ideal candidate has a strong background in user-centered design principles and methodologies, as well as a keen eye for detail.

Responsibilities:

• Work with cross-functional teams to understand business and user needs and create design solutions that are visually appealing and intuitive to use
• Develop and maintain wireframes, prototypes, and user flows that effectively communicate design concepts and solutions
• Conduct user research, testing, and analysis to inform design decisions and validate design solutions
• Collaborate with front-end developers and other stakeholders to ensure designs are implemented as intended
• Continuously monitor and iterate on the user experience to ensure it aligns with business objectives and user needs

Requirements:

• Bachelor's degree in Design, Human-Computer Interaction (HCI), or related field
• 3+ years of experience in UX design for digital products
• Proficiency with design and prototyping tools such as Sketch, Figma, Adobe Creative Suite, InVision, etc.
• Strong portfolio showcasing previous UX design work with clear explanations of design decisions and outcomes
• Experience conducting user research, testing, and analysis
• Excellent communication skills and ability to work collaboratively with cross-functional teams

At Metalpace.com, we value diversity and are committed to creating an inclusive environment for all employees.

We offer competitive compensation packages, opportunities for career growth, and a fun and dynamic work culture. If you're passionate about creating exceptional user experiences and want to be part of a talented team, we encourage you to apply for this exciting opportunity.

The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices.

Responsibilities

• Recruitment and Hiring.
• Training and Development.
• Employer-Employee Relations.
• Maintain Company Culture.
• Manage Employee Benefits.
• Create a Safe Work Environment.
• Handle Disciplinary Actions.
•  

Qualifications

• Bachelor's degree or relevant experience
• Strong recruiting and demonstrated ability to improve talent acquisition strategies
• Demonstrated expertise in training managers and employees
• Strong organizational, critical thinking and communications skills
• Attention to detail and good judgement

Years of Experience:- 1.5+

Qualification:- BE Computer Engineering/MCA

Industry:- Software
Location:- Andheri