Team Lead- Customer Support

Company: Billion-dollar US-based Retail

About the Role:

We are seeking a talented and experienced Fullstack Engineer with a strong focus on frontend development to join our dynamic team. You will work with modern web technologies to design and implement highly scalable and user-friendly interfaces for our global e-commerce platform. This is a hybrid role requiring 3 days a week from the office and 2 days remote.

Key Responsibilities:

Develop and maintain high-performance web applications with a primary focus on frontend features.

Collaborate with designers, backend engineers, and product managers to deliver seamless user experiences.

Write clean, maintainable, and scalable code using React.js, Vue.js, and other modern frameworks.

Integrate and optimize backend services using Node.js and PostgreSQL.

Participate in code reviews, mentoring sessions, and team discussions to uphold engineering excellence.

Stay up-to-date with emerging trends and technologies in fullstack and frontend development.

Required Skills and Experience:

8+ years of professional experience in software development, focusing on fullstack engineering.

Strong proficiency in React.js and/or Vue.js for frontend development.

Solid understanding of Node.js for backend services.

Experience with relational databases like PostgreSQL.

Proficiency in building responsive, cross-browser-compatible, and accessible user interfaces.

Familiarity with agile development methodologies and version control systems like Git.

Excellent problem-solving skills and the ability to work effectively in a team-oriented environment.

Preferred Qualifications:

Previous experience in the retail/ E-commerce / and finance domain a plus.

Job Summary

We are looking for an organized and detail-oriented Operations & Project Coordination Executive to support cross-functional projects, manage operational workflows, maintain shared resources, and ensure timely execution of business tasks.

Key Responsibilities

• Coordinate with multiple teams to ensure smooth project execution
• Track action items, timelines, and deliverables across departments
• Create and maintain trackers, tables, process flows, and reports
• Support process documentation, SOP updates, and training material enhancements
• Manage shared drives (SharePoint/Google Drive) and maintain file organization
• Ensure operational tasks are followed up and completed on time

Required Skills

·      Strong organizational and coordination abilities

·      High attention to detail and process discipline

·      Proficiency in MS Office is a must

·      Ability to design tables, trackers, process flows, and structured documentation

·      Clear written and verbal communication

·      Ability to work cross-functionally with multiple teams

·      Comfortable managing timelines, tasks, and shared resources

Preferred Profile

·      Experience in operations, project coordination, business support, or program management

·      Prior experience in corporate operations, consulting support, or business teams is a plus

·      Freshers with strong organizational skills may also be considered

Position: Lead Backend Engineer

Location: Remote

Experience: 10+ Years

Budget: 1.7 LPM

Employment Type: [Contract]

Required Skills & Qualifications:

• 10+ years of proven backend engineering experience.
• Strong proficiency in Python.
• Expertise in SQL (Postgres) and database optimization.
• Hands-on experience with OpenAI APIs.
• Strong command of FastAPI and microservices architecture.
• Solid knowledge of debugging, troubleshooting, and performance tuning.

Nice to Have:

• Experience with Agentic Systems or ability to quickly adopt them.
• Exposure to modern CI/CD pipelines, containerization (Docker/Kubernetes), and cloud platforms (AWS, Azure, or GCP).

Primary Responsibilities:

• Work in alignment with the strategic goals, vision, and mission of the company.

Market Development:

• Market mapping and identification of potential industries and companies.

• Understand and document customer product requirements

Sales Process Management:

• Conduct market visits to generate new enquiries.

• Generate and track enquiries effectively.

• Prepare quotations and follow up for approvals.

• Maintain accurate records of customer interactions.

• Review customer orders thoroughly before processing.

Commercial Documentation:

• Maintain and track all quotations.

• Prepare and update costing sheets for each enquiry.

Factory Coordination:

• Track customer orders through production to dispatch.

• Ensure timely deliveries in coordination with the factory and logistics team.

Customer Relationship Management:

• Address and track customer complaints until resolution.

• Ensure all customer documentation is complete and closed on time.

• Maintain structured reporting systems for:

• Customer follow-ups

• Sales performance

• Revenue tracking

Revenue & Collection Targets:

• Achieve total revenue targets as set by management.

• Meet machine-wise revenue targets.

• Ensure timely collection of payments and outstanding dues. 

Additional Responsibilities:

• Carry out any other tasks assigned by management from time to time based on business requirements.

If Anyone interested applied through link:- https://tiny.cc/NGtalent 

ROLES & RESPONSIBILITIES

·      Creative Logos

·      Banners for Websites & Social Medias

·      Flex Banners

·      Flyer Design

·      Brochure & Pamphlet Design

·      very good understanding of color theory and usage of colors.

·      Test graphics across various media

·      Schedule projects and define budget constraints for Graphic Designer JD

·      Motion Graphics & Video Editing.

• Roles and Responsibilities:
  
  Hands-on experience on Angular, CSS, Scripting, NodeJs/express
  Experience in Responsive Web, Automation, CI/CD, Github, Microservices, Postgres (or any other RDBMS)
  Experience in AWS (SQS, SNS, Cognito)
  Implementing Observability/Monitoring.
  Strong experience in REST APIs

Idea Clan is an Internet Marketing company that works with a lot of global ecommerce, Social Media and performance marketing clients. We own an Influencer network called Viral Sparks. We work with huge brands like twentytwowords.com, ranker, diply, littlethings.com, boredometherapy, providr etc. We are a Certified GOLD partner with Microsoft and an expert at CPA (Cost per action) marketing solutions. Everyone that works at IdeaClan is family. And we grow as one.

We are looking for a Java developer responsible for building Java applications. This includes anything between complex groups of back-end services and their client-end (desktop and mobile) counterparts. Your primary responsibility will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated design, and product quality is essential.

- Translate application storyboards and use cases into functional applications

- Design, build, and maintain efficient, reusable, and reliable Java code

- Ensure the best possible performance, quality, and responsiveness of the applications

- Identify bottlenecks and bugs, and devise solutions to these problems

- Help maintain code quality, organization, and automatization

- Proficient in Java, with a good knowledge of its ecosystems

- Proficient in Springboot, Hibernate, RabbitMQ

- Solid understanding of object-oriented programming

- Familiar with various design and architectural patterns

- Skill for writing reusable Java libraries

- Knowledge of concurrency patterns in Java

- Familiarity with concepts of MVC, JDBC, and RESTful, GraphQL

- Experience with popular web application frameworks, such as Play and Spark

- Knack for writing clean, readable Java code

- Experience with both external and embedded databases

- Understanding fundamental design principles behind a scalable application

- Basic understanding of the class loading mechanism in Java

- Creating database schemas that represent and support business processes

- Basic understanding of JVM, its limitations, weaknesses, and workarounds

- Implementing automated testing platforms and unit tests

- Proficient understanding of code versioning tools, such as Git

- Familiarity with build tools such as Ant, Maven, and Gradle

- Familiarity with continuous integration