Team Lead- Customer Support

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective

social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep

understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

● 2+ years of proven experience in social media management within a client-based agency or related environment.

● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best practices.

● Proven track record of generating exceptional results via integrated marketing strategies (online + offline).

JD – SAP EHS

This role is for a key player in the consulting team who can engage with our client Business and IT teams to help to discover and define the problem statement, evaluates the solution options and suggest recommendations. You will create detailed design, architecture/process artifacts and implement the deployment plan. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. 

• The candidate should have experience in SAP implementations methodology.  
• The candidate should be able to lead the team, drive requirement gathering workshops & fit Gap workshop with client. 
• The candidate have good exposure to custom solution development as per client need in SAP along with standard SAP S/4 HANA EHS Process flows.  
• Design and build SPA EHS solutions & perform mainteanance and support.  
• The candidate should have experience in AMS – Incident Management, Problem Management & Small change delivery management. 
• Provide support for SAP EHS Module to business users. 

Experience in Agrochemical Industry is an advantage. Know-how of new technologies like SAP EHS – Product compliance in chemical industry, Integration with SD, GTS.  

Expertise in the following areas of Environment health & safety are preferred. 

• Strong knowledge in SAP EHS & EHSM Modules ( Product safety, Dangerous Management, SVT, WWI , GLM , Incident Management , Risk Management).  
• Hands on experince in Specification , Phrases & Report Managements.  
• Experince on SAP writing functional specifications using SAP standard and custom tables, user exists, BADI,BAPI ALE & IDOC or other EDI related settings. 
• Good Integration knowledge with other SAP & 3rd Party software service providers. I.e., SAP S/4 HANA SD, GTS, Successfactors. 
• Experience with Standard operating procedure (SOP) development and training along with SAP EHS regulatory Compliance. 
• Experience in data migration projects, S/4 HANA EHS projects.  
• Provding a creative source of solutions to address problems 
• Dangerous Goods Management

Job Description

We are building an institutional-grade, fully automated equity research and decision-support system for Indian equities (NSE/BSE).

This is a backend-first, audit-grade system designed to function like an automated Investment Committee.

This is NOT:

• A trading bot
• A dashboard project
• A scraping tool
• A basic ML demo

It is a production-grade automation platform with strict data integrity and governance.

Core Responsibilities

• Design and implement automated ingestion of official NSE/BSE filings and authorized data sources
• Build PDF download, hashing (SHA256), deduplication, and versioning pipelines
• Implement deterministic BUY / HOLD / SELL rule engines in Python
• Enforce evidence validation before any AI/LLM processing
• Build audit logs, provenance tracking, and replayable pipelines
• Develop fault-tolerant scheduling, retries, and monitoring
• Ensure zero manual data handling

Technical Stack

• Python (primary)
• PostgreSQL
• REST / Authorized APIs
• Automated schedulers
• LLM parsing tools (e.g., LlamaParse or equivalent)
• Cloud deployment (AWS/GCP preferred)

Requirements

• 6+ years of backend / systems engineering experience
• Strong experience in building automated data pipelines
• Experience with financial / regulatory / compliance systems preferred
• Proven ability to deliver production-grade systems
• Comfortable working independently or leading a small team

Evaluation Process

Shortlisted candidates will be required to complete a paid Proof-of-Concept phase before long-term engagement.

This is a long-term opportunity for engineers who want to build serious, defensible financial infrastructure.

As a Technical Architect, you need to be

• Technology Expert
• Creative and self-driven
• Customer centric
• Visionary
• Comfortable operating in fast paced environment

You will closely work with Head of Product Engineering responsible for for the platform development, Chief Technology Officer driving the technology innovation, Software Development Leaders, Program Manager, SCRUM Masters, UX Designers

You will be responsible for

• Driving and defining the technical architecture of the Core SaaS platform
• Develop high-level technical specifications and design of the platform
• Define technical product roadmap to continuously enhance the platform.
• Communicate successfully all concepts and technical guidelines to development team
• Promotes and ensures use of appropriate techniques, methodologies and tools
• Bring in best of the class architectural practices in the platform

Your Qualifications

• 8 – 15 years of software product development experience, with majority of them is hands on experience developing in enterprise software product
• Experience in developing and hosting PaaS or SaaS based products/platform with hands on experience in multiple cloud platforms like AWS, Azure, Google Cloud and so on
• Experience developing enterprise- grade software products that can perform, scale, and integrate into a broad enterprise ecosystem
• Can mentor train existing team members on aspects of architecture, design and explain, document and elaborate architecture and design changes
• Strong background in architectural principles, patterns and anti-patterns
• Must have contributed to technology tools evaluation and technical proof of concept applications
• Should have experience in multiple tech-stacks including Data Analytics tech-stacks as well.

WHAT YOU WILL DO:

• Execute a full software development lifecycle (SDLC)
• Develop flowcharts, layouts, and documentation to identify requirements and solutions
• Write well-designed, testable, reusable code and libraries for future use
• Optimize the application for maximum speed and scalability
• Implement security and data protection
• Produce specifications and determine operational feasibility
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems
• Deploy programs and evaluate user feedback
• Comply with project plans and industry standards
• Ensure software is updated with latest features

REQUIRED SKILLS & QUALIFICATIONS:

• Good knowledge of Core Java (Minimum Version 8)
• J2EE with a good understanding of Servlets and JSP
• Experience in Spring Modules – Spring IOC and AOP, Spring Boot (version 2 plus), JDBC
• Expertise in design and development of various web and enterprise – level applications using Java/J2EE technologies such as Spring, Hibernate, Rest services.
• Web Services (including SOAP, XML, XML Schema, JSON, and REST)
• Tools required: Maven,Eclipse, Github, and Swagger
• Good knowledge of SQL and Redis (NOSql)
• Ability to document requirements and specifications
• Proven work experience as a Software Engineer or Software Developer
• Ability to develop software in Java or any other OOPS languages
• Excellent knowledge of relational databases, SQL and ORM technologies (JPA2, Hibernate)
• Experience in developing Web Applications using at least one popular Web Framework (Spring)
• Experience with test-driven development
• Proficiency in software engineering tools

PREFERRED SKILLS & QUALIFICATIONS:

• A Bachelor’s Degree in Computer Science, Software Engineering, or other related fields.
• Eight to Ten years of Software Engineering or Software Development experience, preferably in a related field.

REPORTING: This position will report to HOD

EMPLOYMENT TYPE: Full-Time

LOCATION: Remote (Pan India) & In-Office – Jaipur, India

SHIFT TIMINGS:

Summer - 1:30pm-10:30pm IST

Winter    - 2:30pm-11:30pm IST

Responsibilities:

Maintain and manage of current IT infrastructure.

Maintain and Manage current computer Network and Severs.

Provide right solution for user based query / requirement

Handle day to day IT related query / issue in given timeline.

Giving status report to Respective supervisor / Manager on daily basis.

Adherence to the expected roles and responsibilities w.r.t ISMS and QMS standards.

Required Skills:

Network and servers installation and configurations

Linux & Windows system management

Hardware and software installation and management

O365 and G-Suite Management

Client communication and follow up

Vendor communication, follow up