BRD CAR WORLD

SPARE WORK

SPARE WORK

SPARE WORK

SPARE WORK

SPARE WORK

SPARE WORK

SPARE WORK

SPARE WORK

SPARE WORK

SPARE WORK

SPARE WORK

VEHICLE MAINTENANCE

VEHICLE MAINTENANCE

VEHICLE MAINTENANCE

VEHICLE MAINTENANCE

VEHICLE MAINTENANCE

VEHICLE MAINTENANCE

VEHICLE MAINTENANCE

INSURANCE RENEWAL

DATA ENTRY

TELE CALLING

INSURANCE RENEWAL

DATA ENTRY

TELE CALLING

INSURANCE RENEWAL

DATA ENTRY

TELE CALLING

REPORT BUILDING

OVERTIME CALCULATION

INCENTIVE CALCULATION

REPORT BUILDING

OVERTIME CALCULATION

INCENTIVE CALCULATION

DRIVING SKILLS

COMMUNICATION SKILL

DRIVING SKILLS

COMMUNICATION SKILL

DRIVING SKILLS

COMMUNICATION SKILL

DRIVING SKILLS

COMMUNICATION SKILL

DRIVING SKILLS

COMMUNICATION SKILL

1. FIELD JOBS
2. COMMUNICATION SKILL
3. PRODUCT KNOWLEDGE
4. FIELD JOBS
5. COMMUNICATION SKILL
6. PRODUCT KNOWLEDGE
7. FIELD JOBS
8. COMMUNICATION SKILL
9. PRODUCT KNOWLEDGE
10. FIELD JOBS
11. COMMUNICATION SKILL
12. PRODUCT KNOWLEDGE

2.   Making fresh calls on daily basis.

3. Enquiry Generation : Generating 2 enquiries on daily basis and be responsible for keeping 

commitments in a timely manner. Generate at least 40 Nos. of quality enquiries by conducting 

displays, Field visits, Group demos, existing Customer follow-up, Tete-calling, Generating 

referrals from other Employees of BRD Group etc.

4.   Enquiry Follow-up: Timely follow up of each enquiry generated/referral received and 

recording

it. Feedback should be provided to the person who provides you the referral properly.

5. Record Maintenance: You are supposed to maintain DCR, Tracking cards, update your enquiries in 

Team Leader's EBR planner. All these records should be updated daily. Tracking cards should be kept 

in 3 files namely Closed, Live and Current month.

6.  Booking, Billing, Delivery: All the prospective enquiry Customers should be  

followed up

meticulousJy and converted to booking. All booking cases should be followed up for their finance 

arrangement and get billed at the earliest. Any part payment cases at the month end (Min 1 car and 

Cllstomer declaration is must) should be delivered by 15111 of next month. You should do the

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follow up of delivery Customers. You should be present during the delivery time and ensure that

the Customer is fully satisfied .

7.   MGA, MT, EW, and Finance: In addition to achieving your sales target , you are supposed to 

promote MGA. M.I, EW Maruti Finance to all Customers.

8.  Billing and Registration: You should ensure that the file sent for billing is properly 

filled with all relevant information.

9.  Test drives and Home visits: Maximum no. of enquiries should be provided with test drives

(coordinate with Test drive Co-ordinator). Home visits should be done for all prospective Customers 

within 2 days. Home visits and Test drive should be done for 100% Showroom walk­ in customers and 

referral cases.

10. Closing sales by building rapport with the potential Clients, clarifying on the benefits of 

BRD's solutions and service capabilities.

II. To carry out the 20th day home visit and hand over the delivery photographs to Customer.

12. Follow up of existing customers for getting leads.

13. You must report to your Team Leader properly on daily basis.

14. To contribute information to Team Leader regarding the strategies of Co-dealers and 

competitors from the field.

1  Work under the Managers (Service Section) to learn to plan and direct the work of the

organization.

2. Help to set policies.

3. Learns line and Staff functions, Operations, Management viewpoints and Company policies and 

practices that affect each phase of business.

4.  Evaluate work output.

5. Work in all departments to acquire knowledge of methods, procedures, and standards

required for performance of departmental duties.

6. Work with and through Management to develop and implement actions that protect company assets 

and profitability.

7.  Responsible to extract all workshop reports fromiDMS and handover ot WM.

8. Assist pickup & drop allocation.

9. Assist front office job card closing & billing.

10. Assist walkin customers allocation to Service Advisor's