
šØ Weāre Hiring | Customer Support Executive
Blended Process (Chat + Voice) | Work From Home
We are looking for enthusiastic and customer-focused professionals to join our remote support team. If you have strong communication skills and a reliable system setup, this is a great opportunity to build a long-term career from home.
š¹ Role Details
Position: Customer Support Executive
Process: Blended (Chat + Voice)
Work Mode: Work From Home / Remote
Languages Required: Hindi + English
š¹ Key Responsibilities
Handle customer queries via chat and voice calls
Provide accurate information and effective resolutions
Maintain professionalism, quality standards, and customer satisfaction
Document interactions clearly and correctly
š¹ Eligibility & Requirements
Excellent communication skills in English
Comfortable handling both chat and voice support
Ability to work in rotational shifts
š¹ System & Internet Requirements (Mandatory)
Laptop/Desktop with Windows 11
100 MBPS internet speed
UPS / Power backup to avoid downtime
š¹ Shift Details
24/7 Rotational shifts
6 days working, 1 rotational week off
š¹ Salary & Compensation
Freshers: ā¹19,000 CTC (ā¹15,000 approx. in-hand)
Experienced: ā¹21,000 CTC (ā¹17,000 approx. in-hand)
š¹ Interview Process
HR Round
Operations Round
Online Assessment
Client Round

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(optional)
Responsibilities
Ā·Ā Ā Ā Ā Ā Ā Ā Ā Handle inquiries and requests from customers and address their needs
Ā·Ā Ā Ā Ā Ā Ā Ā Ā Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
Ā·Ā Ā Ā Ā Ā Ā Ā Ā Meet regularly with other team members to discuss progress and find new ways to improve business
Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Serve as a brand ambassador for existing and new products, developingĀ Ā tailored sales pitches to each client.
Ā·Ā Ā Ā Ā Ā Ā Ā Ā Coordinate with Customer Support and Marketing to ensure customers satisfaction and appropriately introduce new products as they relate to client needs.
Ā·Ā Ā Ā Ā Ā Ā Ā Ā Generate progress reports for clients and senior leaders within the organization
Ā·Ā Ā Ā Ā Ā Ā Ā Ā Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Required skills and qualifications
Ā·Ā Ā Ā Ā Ā Ā Ā Ā Internship or professional experience in a sales or customer service role
Ā·Ā Ā Ā Ā Ā Ā Ā Ā Ability to multitask and juggle several responsibilities simultaneously
Ā·Ā Ā Ā Ā Ā Ā Ā Ā Strong written and verbal communication skillsĀ
Ā·Ā Ā Ā Ā Ā Ā Ā Ā Excellent organizational skills and attention to detail
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Information Security Specialist
Notice Period: 45 days / Immediate Joining
Ā
Banyan Data Services (BDS) is a US-based data-focused Company that specializes in comprehensive data solutions and services, headquartered in San Jose, California, USA.āÆ
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We are looking Information Security Specialist who has the expertise and deep knowledge of Information security regulations, compliance, and SIEM tools, and the ability to develop, describe and implement Security Baselines and Policies.
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It's a once-in-a-lifetime opportunity to join our rocket ship startup run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges.āÆ
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Key Qualifications
Ā
Ā· Design, deploy, and support Information Security Solutions provided by BDS
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Ā· Assist clients to carry out the IT Risk Management assessment on both on-prem and cloud platforms
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Ā· Provide subject matter expertise on IT security compliances during the security audits to meet various security governances.
Ā
Ā· Research and strategic analysis of existing, and evolving all IT and data security technologies
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Ā· Follow latest vulnerabilities and threats intelligence updates across a wide range of technologies and make recommendations for improvements in the security baselines.
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Ā· Minimum of 4 years relevant work experience in information/cyber security, audit, and compliance
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http://www.banyandata.com" target="_blank">www.banyandata.comĀ








