Work From Home - Customer Support

JOB DESCRIPTION

Experience: 5+ years

Location: Bangalore

Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. 

Required Skills:

• Exp. - 5+ years
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather

than a company.

Job Role - Social Media Marketing Intern

Experience Level - 0 to 1 year

Location - Bangalore

Job Overview:

We are seeking a creative and enthusiastic Social Media Intern to join our dynamic Digital Marketing team. The ideal candidate will be passionate about social media trends and digital marketing

strategies, with a keen interest in developing and implementing engaging social media campaigns. This internship offers hands-on experience in a fast-paced environment, where you will assist in

managing our social media presence and contributing to our overall marketing goals.

Key Responsibilities:

● Content Creation: Assist in creating and curating engaging content for various social media platforms, including Facebook, Instagram, Twitter, LinkedIn, and TikTok.

● Social Media Management: Support the scheduling and posting of content across social media channels, ensuring consistency and alignment with the company’s brand voice and marketing objectives.

● Engagement: Monitor social media channels for customer interactions, respond to comments and messages in a timely and professional manner, and engage with followers to build a strong online community.

● Analytics: Track and analyze social media metrics and performance, providing insights and recommendations for improvement based on data trends and reports.

● Campaign Support: Assist in the planning and execution of social media campaigns and promotions, including writing copy, designing visuals, and tracking results.

● Research: Stay updated on the latest social media trends, tools, and best practices, and provide recommendations for incorporating new strategies into our social media efforts.

● Collaboration: Work closely with the Digital Marketing team to align social media strategies with broader marketing goals and initiatives.

Dynamic CRM Develoepr

Experience - 8+yrs

Location Pan india 

Required Skills & Qualifications:

Bachelor’s degree in computer science, Engineering, or related field.

8+ years of professional experience in Dynamics 365 CE/CRM development.

Strong hands-on expertise in:

C# plugin development

Custom workflow activities

JavaScript, HTML, CSS

Dynamics 365 CE SDK & Dataverse

Deep understanding of CRM concepts: entities, form scripting, security model, solution management.

Experience automating business processes using Power Automate (Cloud Flows, Desktop optional).

Knowledge of REST/ODATA APIs, Azure AD authentication, and integration patterns.

Experience with Azure DevOps/Git for version control, ALM, and solution deployment.

Strong debugging, problem-solving, and performance optimization skills.

Key Responsibilities:

Design and implement customizations, configurations, and extensions in Dynamics 365 CE/CRM.

Develop C# plugins, custom workflow activities, and Azure functions to support advanced business logic.

Create and enhance JavaScript, HTML, and web resources for UI customization and improved user experience.

Build and maintain Power Automate flows for business automation, integrations, and data orchestration.

Configure entities, forms, views, business rules, business process flows, and security roles.

Integrate CRM with external systems via APIs, Azure services, or custom connectors.

Analyze business requirements and translate them into scalable CRM solutions.

Optimize system performance, troubleshoot issues, and provide long-term technical support.

Collaborate with functional consultants, testers, and business stakeholders to ensure high-quality delivery.

Support solution deployments using DevOps pipelines, solution layering, and best practices.

Maintain documentation and follow coding, security, and version control standards.

We are looking for a proactive and client-focused Client Servicing Executive – SEO to join our digital marketing team. The ideal candidate will act as a bridge between clients and the SEO team, ensuring seamless communication, timely delivery of tasks, and high-quality service. This role requires strong coordination skills, understanding of SEO fundamentals, and the ability to manage multiple projects efficiently.

Key Responsibilities

• Serve as the primary point of contact for assigned SEO clients.
• Understand client requirements, goals, and expectations to convey them effectively to the internal SEO team.
• Coordinate with SEO strategists, content writers, and technical team to ensure timely and accurate execution of deliverables.
• Prepare and share SEO performance reports, updates, and insights with clients.
• Ensure client satisfaction by addressing queries, resolving issues, and maintaining strong relationships.
• Conduct regular follow-ups and schedule review meetings with clients.
• Assist in strategy development by understanding client industries and competitor landscapes.
• Monitor project timelines, deliverables, and overall progress to ensure everything stays on track.
• Work with the team to improve processes and enhance client experience.
• Maintain documentation of client communications, project updates, and feedback.

Required Skills & Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or related field.
• 1–3 years of experience in SEO client servicing, account management, or digital marketing.
• Basic understanding of SEO concepts (keywords, on-page, backlinks, analytics, etc.).
• Strong communication and interpersonal skills.
• Ability to multitask, prioritize, and manage multiple client accounts.
• Proficiency in MS Office, Google Workspace, and project management tools.
• Excellent problem-solving attitude with a customer-centric approach.
• Prior experience working in a digital marketing agency.
• Knowledge of SEO tools like Google Analytics, Search Console, Ahrefs, SEMrush, Moz, etc.
• Ability to analyze SEO reports and give meaningful insights to clients.
• Competitive salary and growth opportunities.
• A collaborative and supportive work environment.
• Opportunity to work with diverse brands and industries.
• Skill development and training in SEO & digital marketing.

We are looking for a passionate and experienced Business Analyst Trainer to join our training team. This role involves delivering high-quality training programs on business analysis tools, methodologies, and best practices, both in-person and online.

Xoxoday is looking for an AVP of Empuls product. Empuls is an employee engagement SaaS platform focussed on USA & EMEA markets. The Empuls product is going through a 10X to 100X growth journey and we are looking for a seasoned product professional who has experience of taking products from 10X to 100X growth journeys. This role ll report to the CTO of the Empuls product. 

As an AVP Product you will be responsible for the product roadmap, product metrics, feature details, designs and GTM, . This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirements, driving this through development teams, and getting the go-to-market for various product features.

To read more about the kind of qualities we are looking for in this role, please check this link -https://a16z.com/2012/06/15/good-product-managerbad-product-manager/"> https://a16z.com/2012/06/15/good-product-managerbad-product-manager/

• Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, RICE metrics and go to market. 
• Solve customer problems and build functional, technical, and design specifications for the solution.
• Map the user journey for various customer profiles - simplify and bring more structure and clarity to problem statements which translate into product solutions. 
• Have strong systems thinking - understanding the impact of process/technology decisions and trade-offs in order to achieve the best possible outcomes to solve the problem.
• Holistic approach covering all aspects including edge cases and future possibilities.
• Abreast with the latest Innovations happening in the Employee Experience, Employee Benefits & Workplace culture domain. Experience in the HR Tech industry will be important in this role. 
• Help define the value proposition of the product for the sales team and work closely with the sales-marketing team for GTM and SaaS revenues.

• An enthusiastic individual with 8+ years of product management function in a product or SaaS company.
• Have experience in leading product management of fast-growing products (or) major modules of fast large products (or) been an entrepreneur in the past.
• Strong desire to disrupt, re-invent, and optimize existing processes to build next-generation Enterprise solutions.
• We'll look forward to the technical skills required for a product role along with the soft skills required to manage multiple stakeholder roles.
• Candidates should have strong experience in problem solving, UI/UX, analytics, team management, customer success & sales enablement. 
• Candidates from HR Tech, rewards, and employee benefits experience will be preferred.
• Candidates from IIM, IIT, NIT, BITS, NSIT, and other premier engineering colleges will be preferred.
• Experience in managing onboarding, customer success, and support functions preferred.

Challenging opportunity, tough problems, and a very good growth path. An excellent opportunity to work with a team of highly talented young professionals. We also offer a competitive salary and a whole load of benefits to make your stay enjoyable with Xoxoday.

You will closely work with technology, design, sales and customer care teams. You will report to the CTO of Empuls. You will provide constant updates to the stakeholders of the product.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 3500 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 400+ strong team with four global offices in Bangalore, San Francisco, Dublin, Singapore, Dubai.

We look forward to connecting with you. Once we review your resume, the next step will be a discovery call followed by detailed interview rounds. There will be three rounds of interviews. We will prefer candidates who are located in Bangalore and ready to work in hybrid work arrangements (partly in office, partly WFH). 

Job Title: Sr. MIS Executive

Location: Noida

Job Type: Full-time

Job Overview:

We are seeking a skilled and detail-oriented MIS (Management Information Systems) Executive to join our [department name] team. The ideal candidate will have a strong background in Excel and data management, with at least 1 year of experience in a similar role. The MIS Executive will be responsible for collecting, analyzing, and presenting data to support strategic decision-making and operational processes within the organization.

Key Responsibilities:

• Develop and maintain MIS reports and dashboards using Excel and other data management tools.
• Extract data from various sources and consolidate it for analysis.
• Interpret data, analyze results using statistical techniques, and provide ongoing reports.
• Identify trends, anomalies, and areas for improvement based on data analysis.
• Prepare and present reports, findings, and recommendations to management.
• Ensure data accuracy and integrity through regular audits and validation.
• Collaborate with cross-functional teams to gather data requirements and streamline data processes.
• Assist in the implementation of new data management tools and systems.
• Provide training and support to team members on data analysis and reporting tools.

Skills and Qualifications:

• Proven experience as an MIS Executive or similar role, with at least 1 year of experience.
• Advanced proficiency in Excel (pivot tables, VLOOKUP, macros, etc.) and other data management tools.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Knowledge of databases and SQL will be an added advantage.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

• Competitive salary package
• Health insurance
• Retirement benefits
• Paid time off
• Professional development opportunities

You should have in-depth knowledge of object-oriented PHP programming and MySQL, an understanding of MVC designs specifically Code Igniter, JSON, JavaScript, and working knowledge of front-end technologies including HTML5, JavaScript, and CSS3.

Roles and Responsibilities:

- Development and maintenance of Web applications in Code igniter framework.

- DB Schema designing

- UI Designing

- Web services/API endpoint implementation

- Development of back-end process

- UML designing

- Strong in SQL Queries

Company Brief- Bangalore -

NowApps Technologies Pvt Ltd. (http://www.nowappstech.com/index.php) is a company focused exclusively on providing solutions for extended enterprises Our aim is to build a platform that creates more wealth for every stakeholder who directly or indirectly participates in the upstream and downstream supply chain process. We envisage a world wherein every business that operates through channel partners - irrespective of small, medium, or large - can get connected and work on a single platform to provide a unified experience to its customers. For additional information, visit channelkonnect.com.

Share your Cv with below email

operations at nowappstech.com

Responsibilities

Providing a strong leadership for the Tech QA department to move to greater heights of value and maturity.

Develop functional and performance test plans and cases for internal and external facing software systems

Driving tools and frameworks for functional automation and performance  testing

Participate in required activities and validation gates running up to a General Availability release

Building a strong, highly motivated, vibrant, innovative and highly engaged teams

Building a strong competence in project management, process management and QA practices

Responsible for the delivery from the project management, improvements in software engineering practices, process adoption and quality aspects of all the releases of products and features.

Responsible for all the projects managed and stakeholder satisfaction

Responsible for the quality of the deliverables signed off by the QA teams

Responsible for building a  strong knowledge base in product, domain and functional areas

High level of maturity in delivery management in terms of project planning, execution, quality and stakeholder expectation management

Active participation and contributions in organization building activities across divisions

Influence, collaborate and communicate effectively with various leaders

Work in fast paced development environment, interacting with product owners, developers and other stakeholders across the globe

Demonstrates a product engineering mindset, ability to strategize and implement the vision & mission

Ideal Candidate Profile

7 to 15 years of product QA experience, with at least 2 years of experience as QEM or EM

7+ years of experience as a SDET/automation engineer

5+ years of experience Testing software for mobile applications/ web applications on devices(Android/IPhone)

Bachelor's or Master's degree in engineering, or equivalent technical domain

Preferably with product based startup experience

Should have built automation competency using selenium, appium, web services and performance testing

Knowledge and application of concepts such as continuous integration, continuous build, dev ops.

Shows creativity and initiative to improve Test coverage and effectiveness.

Strong competency in project management, process management, Product quality management, people management and delivery management skills and experience

Good understanding and experience in working product development organisations, B2C product line, and mobile products.

Ability to mentor teams and guide them to identify http://solutions.good/">solutions.

http://solutions.good/">Good working experience in test strategies, planning, estimation and test automations

Strong people management skills including building, enabling, managing, retaining highly talented team of engineers with varied level of experiences and expertise

Excellent  communication – oral, written, presentation and interpersonal skills

Good leader who believes in influencing, collaboration and teamwork

High in energy, confidence ability to adapt to fast pace development

Shows creativity and initiative to improve Test coverage and effectiveness.

Experience running teams using the Scrum method for agile software development preferred