Magpie Placement Services
https://magpieplacementservices.comAbout
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Jobs at Magpie Placement Services
Job Description:
About the Company
The Company is one of India’s leading premium bath fittings and sanitaryware brands, known for quality, innovation, and design excellence. The brand has a strong presence across residential, commercial, and hospitality segments.
Job Overview
We are hiring a driven and customer-focused Retail Salesperson (Counter Sales) to handle showroom walk-in clients and convert inquiries into successful sales. This is a pure in-store role with no field work involved. The ideal candidate must be confident, persuasive, and capable of managing customers professionally from inquiry to deal closure.
Key Responsibilities
- Handle walk-in customers professionally and confidently
- Understand customer requirements and recommend suitable products
- Explain and demonstrate product features clearly
- Negotiate pricing and resolve customer concerns effectively
- Assist customers in closing deals and achieving sales targets
- Maintain smooth day-to-day in-store sales operations
- Ensure high levels of customer satisfaction
Requirements
- Minimum 6 months of sales experience (retail/showroom sales preferred)
- Strong communication and negotiation skills
- Customer-oriented mindset
- Presentable personality with a professional approach
- Ability to handle multiple customers during peak hours
Working Details
- Working Days: 6 Days a Week
- Shift Timings: 10:00 AM – 8:00 PM
- Location: Near 200 Ft Bypass, Jaipur
Candidates who are confident in face-to-face selling and ready to drive showroom sales performance are encouraged to apply
Language:
- English (Preferred)
Work Location: In person
Job Responsibilities
- Handle inbound/outbound customer queries for international clients via voice, chat, and email.
- Provide accurate information and resolve customer issues professionally and efficiently.
- Maintain high standards of customer satisfaction and service quality.
- Document customer interactions and update CRM systems accurately.
- Follow international communication and compliance guidelines.
- Meet performance metrics like CSAT, AHT, and quality scores (yes, numbers matter).
Required Skills & Qualifications
- Excellent spoken and written English (neutral accent is a big plus).
- Strong communication, listening, and problem-solving skills.
- Ability to handle customers calmly?even when they?re having a bad day.
- Basic computer skills and comfort with CRM/tools.
- Willingness to work night shifts / rotational shifts.
- Graduate in any discipline preferred (attitude > degree).
What We Offer
- Competitive salary + performance-based incentives.
- Professional work environment with global exposure.
- Training provided for freshers (we train skills, not egos).
- Career growth opportunities in international BPO operations.
Who Should Apply
- Freshers looking to start a career in the international BPO industry.
- Experienced customer support executives ready to level up.
- People who can talk clearly, think fast, and don't panic under pressure.
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