
Company Profile:
EaseMyTrip embarked on its journey in 2008, initially focusing on the B2B2C (business to business to customer) distribution channel, offering travel agents access to its website to facilitate the booking of domestic airline tickets, thus catering to India's offline travel market. Subsequently, leveraging its stronghold in the B2B2C channel, the company expanded its operations into the B2C (business-to- customer) distribution channel in 2011, primarily targeting the growing travel requirements of the Indian middle-class population.
About:
We are seeking a highly motivated and proactive Flight Support Trainee for our team. As a Trainee, you will learn in various aspects of customer support like queries resolution, handling situations, interaction with customers. As a Customer Support Representative, you will be the main point of contact for our customers, providing assistance and resolving any issue they may have.
Responsibilities:
• Provide best-in-class customer service and problem resolution to customer queries over the voice-based phone service.
• Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.
• Clarify customer requirements; probe for and confirm understanding of requirements or problem.
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
• Listen attentively to customer needs and concerns; demonstrate empathy. Confirm customer understanding of the solution and provide additional customer education as needed.
• Prepare complete and accurate work and update customer file.
Requirements:
• Freshers with good communication skills • 6 Days working and one rotational week off
• Morning Shifts
• Knowledge of international/domestic travel voice process
• Be enthusiastic & have zeal to perform.
Note:
1. Duration of Internship is for Minimum 6 Months
2. Competitive Stipend amount is 12k
3. Certificate will be offered after completion of internship

About EaseMyTrip
About
Discover the best deals on flights, hotels, holiday packages, bus & train tickets. Exclusive offers to make travel dreams a reality at Easemytrip!
Candid answers by the company
Noida
Similar jobs
Job Role: Video Editor
Experience Level: 4+ years
Location: Bangalore, Onsite
About the Role:
We're looking for a Senior Video Editor with a strong creative eye and hands-on technical skills. You’ll be responsible for delivering engaging video content across a variety of formats — from high-impact short ads to long-form corporate and brand films. You’ll work closely with our creative and production teams and play a central role in shaping our visual storytelling. We need someone who is as comfortable with the details of sound and color as they are with cuts and transitions.
Responsibilities:
● Edit a wide range of video formats (social ads, reels, promos, interviews, explainers, documentaries)
● Lead post-production: editing, color grading, audio mixing, and final exports
● Collaborate with internal teams to bring creative ideas to life
● Maintain consistent output quality, even under tight timelines
● Receive and implement feedback constructively and efficiently
Skills & Tools:
● Proficiency with industry-standard tools, including:
● Video Editing: Adobe Premiere Pro, Adobe After Effects, DaVinci Resolve
● Color Grading: DaVinci Resolve
● Sound Editing/Mixing: Adobe Audition, Logic Pro X, Audacity (or equivalent)
● Asset & Media Handling: Adobe Media Encoder, Adobe Prelude, or similar
● Strong storytelling sense, pacing, rhythm, and visual clarity
● Understanding of different platform formats (YouTube, LinkedIn, Instagram, etc.)
Bonus Skills:
● Experience with basic motion graphics or templates in After Effects
● Working knowledge of collaborative tools like Frame.io, Notion, Trello, etc.
● Prior agency or content studio experience is a plus
We're hiring an HR professional with 4+ years blending generalist duties and recruitment expertise. If you excel in employee relations, compliance, and full-cycle hiring, apply now!
Should have worked in Founder's Office OR start up's
HR Generalist/Recruiter role supporting talent acquisition, onboarding, policy enforcement, and employee engagement in a dynamic team.
Key Requirements
4+ years in HR: generalist experience (payroll, benefits, compliance, performance management) + hands-on recruitment (sourcing, interviewing, ATS management).
Strong communication for stakeholder collaboration and candidate experience.
Opportunity to work with a funded, high-growth organization
High visibility role with leadership interaction
Collaborative culture and career growth opportunities
Experience Level : 5 – 6 Yrs.
Test Automation skills and experience
Ability to Automate test scripts through the following frameworks and skills
Robot Framework
Python
Selenium (optional)
Experience in working through JIRA tool for Testing and Automation
Experience in working through any IDE (Integrated Development Environment) for developing/executing/debugging for Automation scripts
Good experience over Protocols such as TCP/IP, SSH, UDP
Wireless network domain experience (preferred)
Worked in Wireless Network Security (preferred)
Experiences in networking logs (PCAPs) analysis through Wireshark tool is highly preferred
Basic to intermediate knowledge of Linux/unix Shell scripts skills preferred
Responsibilities:
1. Day-to-day HR operations, including recruitment, onboarding, employee engagement, and HR Database.
2. Support the recruitment process by sourcing candidates, scheduling interviews, and assisting with shortlisting.
3. Coordinate and manage employee attendance, leaves, and payroll.
4. Online banking with respect to payments
Requirements:
1. Degree in Human Resources or related field.
2. Strong communication and interpersonal skills.
3. Proficiency in MS Office.
Job Title: Sr. Business Development Executive
Location: Okhla Phase 1
Years of Experience: 1-2 years
Job Type: Full-Time, Onsite
Role Description:
The Sr. Business Development Executive is responsible for driving growth by developing relationships with new clients and maintaining fruitful relationships with existing ones. This role demands a strategic thinker with a keen understanding of digital marketing and sales processes. The successful candidate will be proactive in identifying new business opportunities, adept at negotiating deals, and skilled at closing sales to meet revenue targets.
Qualifications:
- Proven Experience: Demonstrable experience in sales, marketing, or a related field, preferably in the digital marketing or influencer marketing sectors.
- Digital Marketing Acumen: Strong understanding of digital marketing concepts, strategies, and industry-specific challenges.
- Communication Skills: Excellent communication and presentation skills, capable of effectively conveying information at all levels of the organisation.
- Independence: Ability to work independently with minimal supervision and as part of a team in dynamic and fast-paced environments.
- Educational Background: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- Language Proficiency: Proficiency in English and Hindi, both written and verbal.
- Technical Skills: Proficient with CRM software, data analysis tools, and MS Office or equivalent applications.
Responsibilities:
- Outreach and Lead Generation:
- Utilise a variety of techniques including personalised emails, LinkedIn outreach, cold calling, and other direct marketing methods to engage C-level executives, Marketing Heads, and key decision-makers.
- Develop and execute innovative strategies to expand the client base through effective lead generation and nurturing.
- Client Relationship Management and Sales Conversion:
- Cultivate lasting relationships with potential clients by understanding their business needs and aligning our services accordingly.
- Drive the sales process from plan to close, engaging necessary team members from other departments as required.
- Presentation and Communication:
- Develop and deliver compelling presentations and proposals tailored to meet specific client needs and requirements.
- Showcase exceptional written and verbal communication skills in interactions and presentations to potential clients.
- Sales Pipeline Management:
- Effectively manage and oversee the sales pipeline, ensuring a continuous flow of sales opportunities.
- Regularly track and report on lead generation, conversion rates, and achievement of sales targets.
- Market Analysis and Adaptation:
- Stay updated on the latest trends and developments within the digital marketing and broader business environment.
- Apply insights gained from market analysis to optimise strategies and approaches, adapting to changes in the market and industry to maintain a competitive edge.
- Team Collaboration and Leadership:
- Work closely with marketing, support, and product teams to achieve business goals.
- Mentor and assist in training less experienced team members to help them achieve their potential and the business objectives.
SEO Executive Job Description
We are looking for a result-driven SEO executive to be responsible for developing optimized web content. The SEO executive's responsibilities include working closely with the marketing team to achieve SEO objectives, measuring the success of SEO and ROI, and assisting with the maintenance of the website's architecture to ensure user friendliness.
To be successful as an SEO executive, you should have strong copywriting and analytical skills, and a commitment to constantly improving on key skills. Ultimately, an SEO executive should have outstanding knowledge of SEO, passion for the industry and time management skills.
SEO Executive Responsibilities:
- Improving the websites to increase web traffic.
- SEO will be responsible for planning, implementing and managing overall SEO strategy.
- Conducting on-site and off-site analysis of web SEO competition.
- Using google analytics to conduct performance reports regularly.
- Creating high-quality SEO content.
- Assisting with blog content.
- Leading keyword research and optimization of content.
- Keeping up-to-date with developments in SEM.
SEO Executive Requirements:
- Marketing degree or related.
- Extensive experience in SEO.
- Working knowledge of Google Analytics.
- Thorough understanding of web design and site structures.
We are looking for a great Go developer who possesses a strong understanding of how best to leverage and exploit the language’s unique paradigms, idioms, and syntax. Your primary focus will be on developing Go packages and programs that are scalable and maintainable. You will ensure that these Go packages and programs are well documented and has a reasonable test coverage. You will coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.
Responsibilities
-
Writing scalable, robust,, testable, efficient, and easily maintainable code
-
Translating software requirements into stable, working, high performance software
-
Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architectur
Skills
-
Strong knowledge of Go programming language, paradigms, constructs, and idioms
-
Knowledge of common Goroutine and channel patterns
-
Experience with the full site of Go frameworks and tools, including:
- Dependency management tools such as Godep, Sltr, etc.
- Go’s templating language
- Go’s code generation tools, such as Stringer
- Popular Go web frameworks, such as Revel
- Router packages, such as Gorilla Mux
-
Ability to write clean and effective Godoc comments
-
Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
Responsibilities:
- Produce well-researched content for publication online and in print
- Communicate using industry best practices
- Follow an editorial calendar, collaborating with team members to ensure timely delivery of materials
- Develop content for multiple platforms, like websites, email, datasheets, case studies, videos, and blogs
- Use SEO strategies and make the content keyword optimized to maximize the online visibility of the content in search results
- Draft responses to technical proposals with inputs from technical team
Eligibility Criteria
- 2-3 years of experience in working as a Technical Writer/Content Writer
- Proven expertise of writing impeccable English
- Ability to work independently with little or no daily supervision
- Good time management skills
- Graduate or Post Graduate

- Automate and maintain ML and Data pipelines at scale
- Collaborate with Data Scientists and Data Engineers on feature development teams to containerize and build out deployment pipelines for new modules
- Maintain and expand our on-prem deployments with spark clusters
- Design, build and optimize applications containerization and orchestration with Docker and Kubernetes and AWS or Azure
- 5 years of IT experience in data-driven or AI technology products
- Understanding of ML Model Deployment and Lifecycle
- Extensive experience in Apache airflow for MLOps workflow automation
- Experience is building and automating data pipelines
- Experience in working on Spark Cluster architecture
- Extensive experience with Unix/Linux environments
- Experience with standard concepts and technologies used in CI/CD build, deployment pipelines using Jenkins
- Strong experience in Python and PySpark and building required automation (using standard technologies such as Docker, Jenkins, and Ansible).
- Experience with Kubernetes or Docker Swarm
- Working technical knowledge of current systems software, protocols, and standards, including firewalls, Active Directory, etc.
- Basic knowledge of Multi-tier architectures: load balancers, caching, web servers, application servers, and databases.
- Experience with various virtualization technologies and multi-tenant, private and hybrid cloud environments.
- Hands-on software and hardware troubleshooting experience.
- Experience documenting and maintaining configuration and process information.
- Basic Knowledge of machine learning frameworks: Tensorflow, Caffe/Caffe2, Pytorch
Team Lead – Operations
· Must have work experience in a BPO of 1 year as a Team Lead
· Should be fluent in English and Hindi (able to clear Versant 4)
· Open to rotational shifts and week off (24/7 process)
· 6 day working
· Experience in Inbound calling
· Managing a team of at least 15 callers
· Must have qualities of a good leader









