Customer Support Executive

🎨 UI/UX Design Internship (3 Months)

Location: [ “Remote”]

Duration: 3 Months

Stipend: ₹5,000 – ₹7,000 per month

Internship Type: / Remote

About the Role

We are looking for a passionate and creative UI/UX Design Intern to join our design team. This internship offers hands-on experience in user interface design, user experience research, and product prototyping.

You’ll collaborate with developers, product managers, and marketing teams to create intuitive and visually appealing digital experiences.

Key Responsibilities

• Assist in designing user interfaces for web and mobile applications
• Conduct user research and usability testing to understand user needs
• Create wireframes, mockups, and interactive prototypes using design tools
• Support in defining user journeys and information architecture
• Collaborate with developers to ensure design consistency during implementation
• Help maintain and improve design systems and UI components
• Stay updated with the latest UI/UX trends and best practices

Required Skills

• Proficiency in Figma, Adobe XD, or Sketch
• Basic understanding of user-centered design principles
• Creative thinking and strong attention to detail
• Good communication and teamwork skills
• Ability to translate ideas into design visuals
• Familiarity with tools like Canva, Illustrator, or Photoshop (optional but a plus)

Eligibility

• Students / Recent graduates in Design, Computer Science, Fine Arts, or related fields
• A portfolio or sample work demonstrating UI/UX projects (academic or personal)
• Available for a 3-month full-time internship
• Immediate joiners preferred

Perks & Benefits

• Internship Certificate
• Letter of Recommendation (based on performance)
• Real-world experience in UI/UX design projects
• Mentorship from experienced designers
• Opportunity for a full-time role after internship

About us:

IndieFolio is rethinking the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

As an Account Executive, you will work closely with the Key Account Manager to support client relationships, manage project execution, and ensure smooth day-to-day coordination across accounts. This role is ideal for someone who wants to learn how strong accounts are built and managed from the ground up. You will get exposure to large client accounts while also gradually taking responsibility for smaller projects and selected client interactions over time. If you are someone who enjoys working with people, solving problems, and learning by doing, this role will give you broad exposure and a strong foundation in account management.

Responsibilities:

• Account & Project Support: Support the Account Manager in managing ongoing client accounts and projects while helping drive smooth communication, timely follow-ups, and strong execution across teams and stakeholders.
• Client Coordination: Assist in building strong client relationships through timely communication, responsiveness, and attention to detail while supporting client calls, requirement gathering, follow-ups, and status updates across projects.
• Talent Coordination & Quality Support: Help identify and coordinate the right creative talent for different project needs while learning how talent is evaluated based on quality, fit, availability, and budget.
• Proposal Building, Pricing & Commercial Exposure: Assist in creating proposals, scopes, and project plans for client requirements while working closely with the team to understand how pricing decisions are made and how projects are scoped commercially.
• Reporting & Operations: Track project progress, maintain account updates, and help keep documentation organized across proposals, timelines, deliverables, and key account updates.

Requirements

• 1-2 years of experience in account management, client servicing, project coordination, operations, or a similar role.
• Strong communication and coordination skills.
• Highly organized, detail-oriented, and dependable.
• Eagerness to learn client management, project execution, pricing, and talent coordination.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Ownership mindset with a willingness to take initiative.

Why Join Us?

• Work with Leading Brands: Get exposure to some of the biggest brands in India and learn how high-quality creative projects are managed at scale.
• Learn the Business Hands-On: Work closely with experienced account leaders and learn the fundamentals of client servicing, project management, pricing, proposals, and talent coordination.
• Grow with Responsibility: Start by supporting core account functions and gradually take on more responsibility as your confidence and capability grow.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
• High-Trust Environment: Be part of a team that values initiative, accountability, and strong execution.
• Remote-First Flexibility: Work in a setup that gives you autonomy while staying closely connected to a collaborative team.

30–60–90 Day Plan

First 30 Days – Understand the Business

• Learn IndieFolio’s business model, services, clients, and internal workflows.
• Understand how projects are scoped, talent is selected, and accounts are managed.
• Get familiar with tools, reporting formats, and communication processes.

Days 31–60 – Shadow & Support Closely

• Work closely with the Account Manager across active projects and client accounts.
• Start contributing to client coordination, follow-ups, proposals, and internal execution.
• Build context on pricing, talent decisions, and project workflows through day-to-day exposure.

Days 61–90 – Start Implementing on Smaller Pieces

• Begin taking ownership of smaller tasks and project components with guidance.
• Support selected client interactions, project coordination, and execution responsibilities more independently.
• Show strong reliability, responsiveness, and judgment in day-to-day account support

• Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7x365 uptime service
• Engineering of systems administration-related solutions for various project and operational needs
• Maintain best practices on managing systems and services across all environments
• Fault finding, analysis and of logging information for reporting of performance exceptions
• Proactively monitoring system performance and capacity planning
• Manage, coordinate, and implement software upgrades, patches, hot fixes on servers, workstations, and network hardware
• Create and modify scripts or applications to perform tasks
• Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
• Collaborate with other teams and team members to develop automation strategies and deployment processes

• Previous working experience as a Linux Administrator for minimum 3 years
• Bachelor's degree in Computer Science, Information Systems or similar relevant degree 
• Strong problem solving and communication skills
• Rich experience on Web servers administration
• Good exposure in Implementation for FTP server on Linux