Customer Support Executive

Job Title: State Sales Head

Experience Required: Minimum 7+ years of experience in franchise sales profile, preferably in FMCG, Cement, Paint, Insurance and all Retail, or Franchise Business.

Job Type: Full Time & Hybrid (Office Field Work)

Job locations : Karnataka / Hyderabad / Raipur / Nagpur / Navi Mumbai / Orissa

Role Overview:

The State Sales Head will be responsible for driving state-level sales growth through effective management of Area Sales Managers. The primary responsibility will be to appoint, guide, and monitor

Area Sales Managers to ensure smooth execution of business objectives. The role involves recruiting and expanding Management Role Franchises as well as Shop Franchises under Genericart.

The State Sales Head will act as a key driver to achieve revenue targets, maintain strong franchise relations, and ensure consistent growth in line with company goals.

Key Responsibilities:

• Appoint, train, and supervise Area Sales Managers to deliver on state-level sales and business objectives.

• Drive recruitment of Management Role Franchises and Shop Franchises in alignment with

Genericarts expansion strategy.

• Ensure achievement of state-wise revenue targets through effective planning, execution, and monitoring.

• Develop and maintain healthy business relations with all Management Role Franchises to maximize revenue generation.

• Create strategies for continuous franchise growth, support, and business development.

• Track performance of Area Sales Managers and franchises through KRA (Key Result Areas) and

KPI (Key Performance Indicators).

• Provide regular reporting and market feedback to senior management.

• Resolve franchise-related issues proactively to maintain smooth operations.

• Ensure compliance with company policies, standards, and ethical practices.

Key Performance Indicators (KPIs):

• Achievement of monthly, quarterly, and annual revenue targets.

• Number of new Management Role Franchises and Shop Franchises appointed.

• Performance and productivity of Area Sales Managers.

• Franchise satisfaction and retention rate.

• Growth in state-wide business penetration and brand presence.

Required Qualification & Skills:

• Bachelors/Masters degree in Business Administration, Marketing, or related field.

• Minimum 7-10 years of sales leadership experience, preferably in FMCG, Cement, Paint and all Retail, or Franchise Business.

• Strong team management and leadership skills.

• Proven track record in meeting and exceeding sales targets.

• Excellent communication, negotiation, and relationship management skills.

• Entrepreneurial mindset with problem-solving ability.

• Willingness to travel extensively within the state.

Company Profile

Telth Healthcare is a forward-thinking healthcare organization committed to transforming community health and improving access to quality care through innovative solutions and collaborative teamwork. We value integrity, excellence and professional growth.

About Role

The Sales Director will be responsible for driving revenue growth, expanding market presence, and building strategic partnerships for Telth Healthcare. This role requires a results-driven leader with expertise in international care plans, digital sales and network expansion. The position requires frequent travel, strategic planning and collaboration with multiple departments.

Core Duties

• Develop and execute aggressive sales strategies to promote and sell international care plans across target markets.
• Drive online sales initiatives and lead digital marketing campaigns for India and the UK.
• Expand and strengthen the Harley network in key regions including Delhi and Mumbai.
• Build and manage a robust agent network to ensure wider market reach and customer acquisition.
• Partner closely with HR to recruit, train, and manage sales and agent teams.
• Design and deliver online training, product-based training, and agent-focused training programs.
• Promote and ensure distribution of care plan cards across channels.
• Take accountability for achieving sales targets and maintaining workplace excellence.
• Travel internationally (UK & Middle East) as required for business expansion, client meetings, and training.
• Monitor and analyze market trends to identify growth opportunities and adjust strategies accordingly.
• Maintain strong relationships with key clients, partners, and stakeholders to ensure business sustainability.

What do we need

• Minimum 10 years of proven experience as a Sales Director, preferably in healthcare or international care services.
• Strong understanding of online sales, digital marketing and international business development.
• Excellent leadership, team management and network-building skills.
• Ability to create and deliver training programs for agents and the internal teams.
• Exceptional communication, negotiation and interpersonal skills.
• Willingness and flexibility to travel internationally as needed.
• Familiarity with market expansion strategies and multi-channel sales.
• Bachelor’s or Master’s degree in Business Administration, Marketing, Healthcare Management or related field.
• Additional certifications in Digital Marketing, International Sales or Healthcare Management are a plus.

Responsibilities:-

• Extensive hands-on experience with frontend technology React Native.
• Build dynamic and reusable components using React Native
• Implement state management for better app performance.
• Use modern JavaScript features for efficient and maintainable code.
• Improve page load times with lazy loading, code splitting, and caching, while ensuring code quality through unit and integration testing.

Requirements:-

• 3-5 years of experience in frontend development working in a fintech industry, with a focus on highly scalable systems.
• Excellent leadership and communication skills, with experience managing teams of engineers and coordinating cross-functional efforts.
• Ability to solve complex problems under pressure, with a focus on delivering innovative solutions.
• Strong decision-making ability in fast-paced, dynamic environments.
• Self-motivated, proactive, and able to work independently while also collaborating in a team.

Job description:



We are seeking an experienced software engineer to join our small and dynamic startup team. As a software

engineer, you will be responsible for developing and maintaining both the front-end and back-end components of

our web-based applications. This is an excellent opportunity to work in a fast-paced startup environment and have

a direct impact on the growth and success of our company.

Responsibilities:

1. Design, develop, and maintain efficient and scalable web-based applications from inception to

deployment.

2. Collaborate with cross-functional teams, including product managers, designers, and other developers, to

define and implement innovative solutions for our products.

3. Write clean, reusable, and well-documented code using modern programming languages and

frameworks.

4. Build responsive and user-friendly interfaces that deliver an exceptional user experience.

5. Implement and maintain server-side logic and databases for optimum performance and reliability.

6. Conduct thorough testing and debugging to ensure the quality and stability of applications.

7. Stay updated with emerging technologies, industry trends, and best practices in web development.

8. Participate in code reviews and provide constructive feedback to maintain code quality standards.

9. Troubleshoot and resolve issues, bugs, and performance bottlenecks in a timely manner.

10. Collaborate with the team to prioritize and manage multiple projects simultaneously, adhering to project

timelines and deadlines.

Target profile:

1. Bachelor's degree in Computer Science, Engineering, or a related field.

2. Minimum of 2 years of experience as a software engineer.

3. Strong proficiency in front-end development languages such as HTML, CSS, and JavaScript, as well as

modern frameworks such as React, Angular, or Vue.js.

4. Proficiency in server-side languages such as Node.js, Java.

5. Experience working with relational databases such as MySQL, PostgreSQL, or MongoDB.

6. Knowledge of version control systems (e.g., Git) and familiarity with CI/CD processes.

7. Solid understanding of software development principles, design patterns, and best practices.

8. Familiarity with cloud platforms such as AWS, Azure, or GCP is a plus.

9. Excellent problem-solving and analytical skills with a keen attention to detail.

10. Strong communication and collaboration skills to work effectively within a small team.

Our offering:

1. A great work environment with massive ownership and growth opportunities

2. Work closely with the founding and the leadership team on key projects

3. Opportunity to be on top of industry trends and learn from the industry leaders

4. Compensation: Market standards

Responsibilities:

Your Major Job Responsibilities as an ODOO Developer would be:

· You will lead and participate in various development projects for our products and services and be involved in all development-related aspects of our technical operations.

· Take Initiative for the required changes in the software development process to manage overall quality.

· Solve complex performance and other critical problems and architectural challenges.

· Develop applications/features that affect everyday life.

Required Skills Sets:

· Strong knowledge of Python and programming concepts.

· Complete understanding of ODOO basic flow.

· Knowledge of data models available in ODOO core.

· Proven expertise in developing custom modules in ODOO.

· ODOO Technical functional knowledge.

· Experience in developing the latest versions of ODOO and Excellent debugging skills in Odoo.

· Experience in migrating from earlier ODOO versions to latest versions.

· Core knowledge about the current features available in ODOO – Sales, Purchase, CRM, Accounts, Inventory, Projects, Timesheet, HR etc.

· Knowledge in handling ODOO front end (XML and Java Script)

· Good knowledge of PostgreSQL with the ability to write SQL queries.

· View customization – work on Widgets, Wizards, Java Script, view XML etc.

· Q-Web reports creation.

· Data import using ODOO import as well as custom import using Python.

· Knowledge of Version Control Systems like git.

Full Stack Developer Responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Requirements

• Degree in computer science.
• Experience with ( React+Node ) Or ( react + Angular) Or ( Node + Angular)
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks
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• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

Responsibilities:

• Work with development teams and product managers to ideate scalable software solutions
• Design client-side and server-side architecture
• Design, develop and manage well-functioning databases and applications
• Develop web applications implementing MVT architecture using Django web application frameworks
• Write effective APIs using industry standard design patterns
• Manage the complete software development process from conception to deployment
• Maintaining and upgrading the software following deployment
• Should be able to visualize a proposed system and be able to build it
• Development of applications leveraging Django/Flask based REST APIs

• Work with server-side technologies including databases and MVC/MVT patterns
• Maintain version control system such as GIT
• Should know all the phases of SDLC from requirement gathering to support and maintenance.

Requirements:

• 3-7 years provable experience as a Back End Developer
• Familiarity with common solution stacks 
• Strong understanding of algorithms, data structures and system design, for scale, performance and security
• Ability to develop back-end website applications
• Knowledge of middleware languages (Python – Flask/Django) and/or JavaScript framework like Node.js
• Familiarity with databases (RDBMS – MySQL/PostgreSQL, optionally NoSQL DBs like MongoDB), web servers (Apache) and UI/UX design
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science or relevant field

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

• Bachelor's degree in computer science, information science, or similar.
• At least two years of experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours
• Should know CI/CD process

Mandatory: Hands on experience working with Java or Kotlin. Very strong logical skills. Good hold on operating system concepts and data structure. Experience with web services , SQL Lite , camera kit , image caching concepts, keychain , past experience working with one of the design patterns like MVC / MVVM / MVP , network check implementation.

Good to have:  Rx-Swift experience , video / image filter experience , media player usage , complex UX effects , couch-db , RealM.Knowledge of GIT management , Continuous Integration and Continuous Development practices.

Soft Skills: Strong communication skills , high spirited , eager to learn , able to perform in a high pressure environment