Customer Support Executive

• Total experience of 10-12 years with excellent credentials in BI/DW and having retail domain experience
• Minimum 5 years of project management experience delivering medium to large engagements
• Experience in Agile project management and scrum methodology
• Must have experience of delivering engagements with Azure Data Platform (Azure, Databricks, ADF, PySpark) and/or Microstrategy/Business Objects
• Should be able to plan, manage and execute projects end to end independently
• Should have experience of drafting SOWs, project status reports and financials management

About Gate6

At Gate6, we’re more than a tech company — we’re a team that grows together. Many of our people have been with us for over 10, even 20 years — a rare legacy in the fast-changing digital world. Why? Because we believe in challenging work, creative freedom, and building real impact through innovation.

With offices in Scottsdale, AZ and Indore, India, we craft cutting-edge digital solutions while nurturing a culture where talent thrives, ideas matter, and careers last. If you’re ready to grow with a team that’s in it for the long run — Gate6 is your place.

About the Role

We are hiring an experienced Senior Python Developer to design and build high-quality web applications and APIs. You will play a key role in system architecture & code quality. The ideal candidate has hands-on experience with backend frameworks, frontend integration, and cloud deployments.

Key Responsibilities

• Design and implement end-to-end web applications using Python (Django, Flask, or FastAPI).
• Develop and consume RESTful APIs and ensure security (JWT, OAuth2).
• Integrate with third-party services such as payment gateways or CRMs.
• Work with relational and NoSQL databases (MySQL, PostgreSQL, MongoDB).
• Optimize backend performance and database queries.

Required Skills

• Strong knowledge of Python frameworks, JavaScript (Angular), and SQL.
• Hands-on experience with API development and version control (Git).
• Understanding of Microservices architecture.
• Familiarity with AWS cloud.

Technical Skills Required:

• Frontend: Proficiency in HTML, CSS, JavaScript, and frameworks like React.js or Vue js.
• Backend: Hands-on experience with Node.js, PHP, or along with frameworks like Express.
• Database: Experience with relational databases like MySQL, PostgreSQL,
• Version Control: Familiarity with Git and Git-based workflows.
• Understanding of RESTful APIs and integration with third-party services.
• Basic knowledge of DevOps practices, CI/CD pipelines, and cloud platforms is a plus.

Qualifications:

• Bachelor’s degree in Computer Science, IT, or a related field.
• Proven experience working on full-stack development projects.
• Strong problem-solving and analytical skills.

Promote Medical Products: Conduct regular visits to clinics, hospitals, and healthcare facilities to promote our products and educate healthcare professionals about their benefits.

Sales Achievement: Meet or exceed sales targets by developing strategies to attract new clients and retain existing ones.

Product Knowledge: Stay updated on product features, competitive positioning, and the latest industry trends to provide accurate information and address customer inquiries effectively.

Customer Relationship Management: Build strong relationships with doctors, pharmacists, and other key stakeholders to increase brand visibility and foster loyalty.

Reporting: Keep detailed records of daily activities, including client interactions, sales, and any issues encountered, and provide regular feedback to the management team.

Key Responsibilities

• Lead the automation testing effort of our cloud management platform.

• Create and maintain automation test cases and test suites.

• Work closely with the development team to ensure that the automation tests are integrated into the development process.

• Collaborate with other QA team members to identify and resolve defects.

• Implement automation testing best practices and continuously improve the automation testing framework.

• Develop and maintain automation test scripts using programming languages such as Python.

• Conduct performance testing using tools such as JMeter, Gatling, or Locust.

• Monitor and report on automation testing and performance testing progress and results.

• Ensure that the automation testing and performance testing strategy aligns with overall product quality goals and objectives.

• Manage and mentor a team of automation QA engineers.

Requirements

• Bachelor's degree in Computer Science or a related field.

• Minimum of 8+ years of experience in automation testing and performance testing.

• Experience in leading and managing automation testing teams.

• Strong experience with automation testing frameworks including Robot Framework.

• Strong experience with programming languages, including Python.

• Strong understanding of software development lifecycle and agile methodologies.

• Experience with testing cloud-based applications.

• Good understanding of Cloud services & ecosystem, specifically AWS.

• Experience with performance testing tools such as JMeter, Gatling, or Locust.

• Excellent analytical and problem-solving skills.

• Excellent written and verbal communication skills.

• Ability to work independently and in a team environment.

• Passionate about automation testing and performance testing.

As a back-end developer, you’ll work on our back-end app that is built with Ruby on Rails. You’ll help to plan and develop new features, review other people’s code, fix bugs, help in technological and business decisions, and support the internal team.

Responsibilities

• Work in our main app back end built with Ruby on Rails
• Act as an architect of new features
• Review other people's code
• Fix bugs
• Help in decisions of technology and business
• Support internal team
• Refactor code

Requirements

• At least 3 years of industry experience
• At least 1 year of experience working on Ruby on Rails projects
• Comfortable in dealing with server infrastructure and deployment processes
• Experience with continuous delivery and automated testing.
• Experience with refactoring Ruby on Rails applications
• Experience in designing, developing and maintaining APIs
• Can work for at least a couple of hours during Japanese business hours

Nice to haves

These aren’t required, but be sure to mention them in your application if you have them.

• UI/UX design principles
• Good understanding of coding best practices and design patterns
• Understanding of security technologies (encryption, authentication, OAuth 2.0)
• Contribution to open source projects
• Interest and ability to learn other coding languages as needed
• Agile Development experience

• Understanding position requirements and the hiring function’s deliverables in depth.
• Sourcing, screening, and developing a candidate pipeline.
• Ensuring a healthy pipeline till closure, report sourcing risks upfront.
• Managing candidate expectations and negotiating compensation packages for new hires.
• Developing external contacts to stay abreast of new hiring practices and trends in the industry.
• Providing recruitment reports and metrics.
• Exposure to both tech and non tech positions across levels and experience in hiring high budget resources.
• Utilize the existing recruiting database and tools to maximize the output.
• Work with agencies to explain the hiring needs and give regular update about the candidates received on ATS.
• Work on recruiting projects to improve recruiting process efficiency.
• Maintain market intelligence on the hiring landscape and utilize this information for hiring the best talent in the firm.

Talent Management

• Provide support in the following areas: performance management, data analysis, employee relations, learning and development, and strategic development.
• Utilize data strategically: Identify trends in both qualitative and quantitative data to help improve organizational health, understand when data will assist in making informed decisions.
• Partner with team members to roll out programs to support employees on talent programs.

Requirements (Must Have):

• Comfortable working in fast-paced, high growth, dynamic business environment.
• Effective influencing and communication skills, with the ability to build relationships with employees, leaders, and a variety of stakeholders to drive organizational change.
• Outstanding interpersonal skills; demonstrated ability to develop relationships within the organization;
• Excellent communication skills.