
Role Overview
Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.
Key Responsibilities
- Respond to customer queries via chat and phone calls in a timely manner
- Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
- Guide users through onboarding steps
- Document common issues and grab insights to contribute to internal knowledge bases
- Escalate complex issues to the product or tech team
- Collect and relay customer feedback
- Maintain high customer satisfaction
Requirements
- At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
- Strong communication skills in English and Hindi.
- Ability to explain technical concepts clearly to non-technical users
- Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
- Experience using tools like Freshdesk, Google Suit and Excel.
- Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
- Exposure to working in a startup or fast-paced SaaS environment

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
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The client is 17-year-old Multinational Company headquartered in Bangalore, Whitefield, and having another delivery center in Pune, Hinjewadi. It also has offices in US and Germany and are working with several OEM’s and Product Companies in about 12 countries and is a 200+ strong team worldwide.
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Power BI front-end developer in the Data Domain (Manufacturing, Sales & Marketing, Purchasing, Logistics, …).Responsible for the Power BI front-end design, development, and delivery of highly visible data-driven applications in the Compressor Technique. You always take a quality-first approach where you ensure the data is visualized in a clear, accurate, and user-friendly manner. You always ensure standards and best practices are followed and ensure documentation is created and maintained. Where needed, you take initiative and make
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- Developing technical specifications.
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- Excellent problem-solving skills.
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Role Description
The SDE 2/3 will be part of the engineering/development team in Games24x7 Pvt. Ltd. and will be responsible for taking ownership of the core products of the company. The applicant must have good communication, interpersonal, technical and analytical skills in order to take part in the collaborative and cooperative development process that delivers the high quality software we use to provide the best possible playing experience to our players. He/she must be an expert in the Java programming language and needs to be familiar with popular IDEs, tools and scripting languages on the Linux operating system. Familiarity with an RDBMS, preferably PostgreSQL, is essential to succeed in this position.
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- Write high level code, code review, unit testing and deployment.
- Ensure practical application of design principles with a focus on the user experience, usability, template designs, cross browser issues and client server concepts.
- Contribute to the development of project estimates, scheduling, and deliverables.
- Work closely with QA team to determine testing requirements to ensure full coverage and best quality of product.
- Take up the opportunities to mentor and guide junior team members in excelling their jobs.
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- B.E. /B.Tech. in Computer Science or MCA from a reputed university.
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- Hands on experience in core Java, multithreading, RMI, socket programing, JDBC, NIO, webservices and design patterns.
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- Experience as a participant in agile methodologies.
- Excellent written and verbal communication skills and presentation skills.
- This is not a fullstack requirement, we are looking for a purely backend expert.
- Deep hands-on experience in designing & developing Python based applications
- Hands-on experience building database-backed web applications using Python based frameworks
- Excellent knowledge of Linux and experience developing Python applications that are deployed in Linux environments
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- Experience in containerization and container orchestration systems like Docker, Kubernetes, etc.
- Experience with NoSQL document stores like the Elastic Stack (Elasticsearch, Logstash, Kibana)
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- Owning and executing the company affiliate strategy for the U.S. market
- Recruiting, onboarding and growing our affiliates
- Reporting on affiliate program performance to ensure partners' targets are met
- Building creative assets and documentation, while also reviewing live affiliate content to ensure accuracy
- Implementing tests across landing pages, suggesting creative optimizations and commission structures commensurate with internal metrics and competitive program expectations
- Coordinating and guiding internal stakeholders to ensure program success (Growth, Analytics, Product Marketing, Infrastructure) while maintaining relationships with external platform owners, affiliate contractors, and agencies
- Staying in tune with competition in the financial market to ensure affiliate partners are delivering value
- Working closely with Business team leads, Product and Engineering teams to scope new projects, document requirements and ongoing feature improvements
- Acting as the primary point of contact, escalation point, and thought leader for Affiliate Partners Onboarded
- Troubleshoot integrations, pixels, UTM tags, tracking and instrumentation
What you will do:
- 5+ years of experience running an affiliate strategy from the brand side, with a verifiable track-record of successes, preferably in the B2C finance or ecommerce spaces
- Experience with one or more of leading affiliate platforms (e.g. Reseller Club,vCommission, Impact Radius, Partnerstack, CJ, Shareasale, Rakuten)
- Comprehensive knowledge of marketing channels and how affiliate marketing fits into a growth strategy
- Strong work ethic and results oriented individual
- Experience setting and communicating strategy with internal stakeholders and management
- Experience with responsibilities such as regular reporting, collaborative and thoughtful planning, performance management, and forecasting
- A strong sense of independence and self-motivation, a bias towards action over deliberation, and a high work rate, even in a remote work environment
- In-depth understanding of marketing KPIs and usage of performance model as per business requirements
- Good with excel and analysis of business metrics
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- Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
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Digital Marketing Qualifications / Skills:
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Check website :- http://nearpe.com
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- Excellent Command over JAVA, DS, Algorithms, Postgres or similar RDBMS.
- Knowledge of full-stack development including Front end or Android native development is plus (not mandatory though).
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- Good sense of humor is must, along with beer every week :)
- At least 3-4 years of hardcore development experience with product companies along with managing small team.
Experience: 3+ years hands on experience in Java/J2EE development and programming.
Your Key Responsibilities
You will build robust, secure and scalable micro-services
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- Take part in code reviews and architecture development
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What to Bring
B.Tech/ B.E. in Computer Science from a reputed college or related technical discipline with 5-8 years of experience in software development
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- Experience with reactive programming
- Experience in building RESTful APIs with monitoring, fault tolerance and metrics
- Exposure to relational and NoSQL databases (MongoDB, Redis)
- Exposure to server-side services using ElasticSearch and ESB - Camel, ActiveMQ
- Experience in MEAN stack development
- Strong experience with AWS Stack








