Customer Support Executive

Surety Seven Technologies Pvt. Ltd.

Job Description – Corporate Sales Manager

Job Overview

We are seeking a motivated and experienced Sales Professional with strong expertise in commercial insurance, sum control, and surety bonds. The ideal candidate will have a proven track record in B2B insurance sales and a deep understanding of delivering surety bond solutions for large-scale infrastructure projects.

Key Responsibilities

• Drive the sales process targeting infrastructure companies, contractors, and large corporates.
• Build and maintain strong relationships with contractors, project owners, insurers, and brokers.
• Understand client requirements and provide tailored insurance solutions.
• Develop and manage a pipeline of prospective clients, including contract negotiations and deal closures.
• Coordinate with underwriters and oversee policy issuance processes.
• Ensure accurate documentation, sum insured control, and comprehensive risk assessment.
• Achieve sales targets and contribute to overall business growth.

Required Skills & Qualifications

• Minimum 5 years of experience in commercial insurance or surety bond sales.
• Strong knowledge of surety bond products, underwriting principles, and project risk evaluation.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to handle placement and premium discussions with insurers.
• Self-driven, customer-focused, and solutions-oriented mindset.
• Graduate/Postgraduate in Insurance, Business, or a related field (preferred).

Why Join Us?

• Career advancement and professional growth opportunities.
• Supportive and collaborative work environment with continuous learning.

Job Details

• Position: Corporate Sales Manager
• Location: Head Office – Rajendra Place, Delhi
• Company: Surety Seven Technologies Pvt. Ltd.
• Experience Required: 5–7 years
• Salary Range: ₹30,000 to ₹100,000 per month
• Employment Type: Full-time

If you are an experienced, driven, and client-focused professional ready to make an impact, we would love to hear from you!

 Roles and responsibilities

• Work with founders, to understand business objectives and customer insights
• Work with product, engineering and customers to co-create the product with early customers
• Prepare wireframes, mockups, and prototypes to take ideas from inception to execution
• Build a design strategy, establish high-quality design processes, and create a culture of design within.
• Drive user research to identify problems and experiment with solutions; inform the product roadmap by advocating for user needs
• Strategize, develop, and extend the visual design systems and pattern libraries

• 4+ years of relevant experience
• Self-driven individual with high ownership and a strong work ethic
• Ability to turn complex design problems into beautiful, intuitive solutions
• Ability to collaborate with cross-functional teams to define, design and ship new features
• Aesthetic appeal - you have an eye for beautiful designs/visuals
• Expertise in product thinking & user empathy; being able to identify the key user needs and connect them with effective solutions
• Excellent craft skills, such as visual storytelling, pixel-perfect UI design, and prototyping
• Excellent communication skills, both verbal and written
• Comfortable running a full design process from beginning to end
• Ability to conduct user research studies

Job Summary:

We are seeking an experienced Back-end Developer to join our IT team. You will be responsible for the server-side of web applications. If you have excellent programming skills and a passion for developing or improving applications, we would like to meet you.

As a Back-end Developer, you will work closely with our team to ensure system consistency and enhance the user experience. Ultimately, you should be able to develop and maintain functional and stable web applications that meet our company's needs.

Responsibilities and Duties:

• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Troubleshoot and debug applications
• Perform unit tests to optimize performance
• Manage cutting-edge technologies to improve legacy applications
• Collaborate with front-end developers to integrate user-facing elements with server-side logic
• Gather and address technical and design requirements
• Provide training and support to internal teams
• Build reusable code and libraries for future use
• Liaise with developers, designers, and system administrators to identify new features required

Skills and Qualifications:

• Proven work experience as a Back-end Developer
• In-depth understanding of the entire web development process (design, development, and deployment)
• Hands-on experience with JS, ES6, Node.js, Express.js, MongoDB, building REST APIs, and GraphQL
• Excellent analytical and time management skills
• Strong teamwork skills with a problem-solving attitude
• BSc/BE or BTech degree in Computer Science or a relevant field

Skills:

• Node.js
• MongoDB
• JavaScript
• Express

An exciting opportunity has arisen for a 1st Line Technician to join our growing InVentry support team. This team is a vital part of the organization, as we're the first point of call for our 8,000+ customer base (and growing! ). We aim to deliver world-class service & make customers feel part of the team, working closely together to resolve technical issues.

Responsibilities:

• Answering incoming support queries from our customers via calls and live chat
• Logging and responding to customers through our ticketing system, Zendesk
• Managing assigned tickets promptly, ensuring customers are kept up to date
• Resolve customer queries using remote support software, following all correct processes to come to a timely resolution
• Assist in updating and building our customer knowledge base & best practice guides
• Meeting SLA's and KPI's

Requirements:

• Tech-savvy and have a passion for customer service
• A strong problem solver and think logically at all times
• An advocator of our one-team mentality and a great team player
• A great listener and pride themselves on their impeccable communication skills
• Great at driving their personal development

We are looking for 2-3 years experienced Django Developer to join immediately in Delhi.

Responsibilities

As a Backend Developer,  you will be responsible for -

•  Building the Complete Backend of our web application and Mobile App from scratch.
• Work closely with the Frontend Engineer to integrate the algorithmic input from the Frontend Framework.
• Work closely with the product owners to create dynamic infographics with intuitive user controls.
• Participate in UAT, troubleshoot, bugs and application integration issues
• Optimize applications for best user experience
• Create and maintain documentation related to the developed processes and applications

Qualification & Experience

• 2-3 years of demonstrable experience designing, building, and working as a Django Developer for enterprise web application
• Ideally, this would include the following:
• Expert-level proficiency with Python, Django, and Django Rest Framework.
• Understanding of REST concepts and interacting with REST APIs
• Understanding of  Postgresql 
• Basic Understanding of Frontend Framework like React.js
• Deep understanding of a few Backend concepts:
• Familiarity with Elastic Search and AWS Technology
• Familiarity with Apache and Ngnix etc.
• Understanding of Python coding Standards
• In addition, the ideal candidate would have great problem-solving skills and familiarity with code versioning tools such as Github

Location:- Delhi