
Role Overview
Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.
Key Responsibilities
- Respond to customer queries via chat and phone calls in a timely manner
- Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
- Guide users through onboarding steps
- Document common issues and grab insights to contribute to internal knowledge bases
- Escalate complex issues to the product or tech team
- Collect and relay customer feedback
- Maintain high customer satisfaction
Requirements
- At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
- Strong communication skills in English and Hindi.
- Ability to explain technical concepts clearly to non-technical users
- Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
- Experience using tools like Freshdesk, Google Suit and Excel.
- Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
- Exposure to working in a startup or fast-paced SaaS environment

About MyOperator - VoiceTree Technologies
About
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
Company video


Connect with the team
Similar jobs
Job Title: Python Developer (Full Time)
Location: Hyderabad (Onsite)
Interview: Virtual and Face to Face Interview (Last round)
Experience Required: 4 + Years
Working Days: 5 Days
About the Role
We are seeking a highly skilled Lead Python Developer with a strong background in building scalable and secure applications. The ideal candidate will have hands-on expertise in Python frameworks, API integrations, and modern application architectures. This role requires a tech leader who can balance innovation, performance, and compliance while driving successful project delivery.
Key Responsibilities
- Application Development
- Architect and develop robust, high-performance applications using Django, Flask, and FastAPI.
- API Integration
- Design and implement seamless integration with third-party APIs (including travel-related APIs, payment gateways, and external service providers).
- Data Management
- Develop and optimize ETL pipelines for structured and unstructured data using data lakes and distributed storage solutions.
- Microservices Architecture
- Build modular, scalable applications using microservices principles for independent deployment and high availability.
- Performance Optimization
- Enhance application performance through load balancing, caching, and query optimization to deliver superior user experiences.
- Security & Compliance
- Apply secure coding practices, implement data encryption, and ensure compliance with industry security and privacy standards (e.g., PCI DSS, GDPR).
- Automation & Deployment
- Utilize CI/CD pipelines, Docker/Kubernetes, and monitoring tools for automated testing, deployment, and production monitoring.
- Collaboration
- Partner with front-end developers, product managers, and stakeholders to deliver user-centric, business-aligned solutions.
Requirements
Education
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
Technical Expertise
- 4+ years of hands-on experience with Python frameworks (Django, Flask, FastAPI).
- Proficiency in RESTful APIs, GraphQL, and asynchronous programming.
- Strong knowledge of SQL/NoSQL databases (PostgreSQL, MongoDB) and big data tools (Spark, Kafka).
- Familiarity with Kibana, Grafana, Prometheus for monitoring and visualization.
- Experience with AWS, Azure, or Google Cloud, containerization (Docker, Kubernetes), and CI/CD tools (Jenkins, GitLab CI).
- Working knowledge of testing tools: PyTest, Selenium, SonarQube.
- Experience with API integrations, booking flows, and payment gateway integrations (travel domain knowledge is a plus, but not mandatory).
Soft Skills
- Strong problem-solving and analytical skills.
- Excellent communication, presentation, and teamwork abilities.
- Proactive, ownership-driven mindset with the ability to perform under pressure.
Director – Fundraising & Partnerships
Location: Pune / Mumbai / Delhi NCR / Bangalore / Hyderabad / Remote (Hybrid Flexibility)
Experience: 10 – 15 years
Reports to: CEO
Type: Full-time
Working days: 5.5 Days
Timings: 9:30 AM to 6:30 PM
The Role
We are seeking a mission-driven, results-oriented leader to join as Director – Fundraising & Partnerships.
In this high-impact leadership role, you will:
• Report directly to the Co-Founders
• Scale fundraising capacity 3x in the next 2 years
• Secure long-term, outcome-linked funding from CSR, HNIs, philanthropic foundations, and global development partners
• Represent organisation in key donor forums and build a high-performing fundraising team
Key Responsibilities
1. Fundraising Strategy & Leadership
• Lead execution of our's 2–3 year fundraising strategy aligned with growth goals
• Own annual fundraising targets, set KPIs, and ensure transparent reporting
• Drive donor lifecycle: prospecting, proposals, grant reporting, and relationship management
• Act as external face in funder interactions with CSR leaders, philanthropies, and impact investors
• Build systems for agility, compliance, and long-term donor trust
2. Partnership Development & Network Building
• Develop pipeline of 50+ CSR leads, philanthropists, and ecosystem enablers
• Mobilize donor and champion networks to unlock opportunities
• Represent firm at sector forums and donor convenings
3. Communications & Collateral Oversight
• Oversee donor-facing communications: proposals, pitch decks, reports, and campaigns
• Ensure clarity and alignment with brand and impact narrative
• Use storytelling, data, and design for compelling funder engagement
4. Team Leadership & Systems Building
• Build and mentor a high-performing fundraising team
• Establish robust systems for donor CRM, compliance, reporting, and audits
• Work with internal teams to develop tailored grant materials
5. Relationship Management
• Shape trust-based donor journeys for long-term investment
• Design engagement pathways for new, existing, and repeat funders
6. Cross-Functional Collaboration
• Partner with Programs, Finance, and Impact teams to align fundraising with program needs
• Work with M&E/Data teams to define outcomes and deliver performance-linked commitments
Who You Are
• Fundraising is more than a function for you; it’s a lever for systemic change.
• Strategic executor: equally comfortable with vision decks and complex donor conversations.
• 12–15 years’ experience in fundraising, partnerships, or business development in nonprofit, CSR, or impact investing.
• Proven success in multi-crore, multi-year partnerships (₹12Cr+).
• Strong storyteller and sharp writer.
• Deep knowledge of India’s social impact ecosystem and funder motivations.
• Thrives in high-autonomy, high-accountability environments.
• Bonus: experience in growth-stage nonprofits or multi-state fundraising.
Why Join Us?
Here you won’t inherit a stale pipeline — you’ll build the engine that helps lakhs of children unlock their future.
• Lead with vision: Own strategy, partnerships, and growth
• Scale with purpose: Fund one of India’s most scalable, tech-forward education models
• Learn with peers: Collaborate with co-founders, donors, and sector leaders
• Work from anywhere: Flexible hybrid work model
• Grow fast, grow real: Clear path to Chief Growth Officer
What You Can Expect
• Ownership & trust: Lead strategy and fundraising, not just execute
• Flexibility: Hybrid work from Pune, Mumbai, Delhi NCR, or remote
• Learning & visibility: Represent at national forums
• Supportive culture: Startup-fast, values-first, prioritizing well-being
• Competitive salary: Sector-leading pay with transparency on growth paths
FOY for you is a hyper-personalised Smart Beauty and Personal Care e-commerce
platform with the vision of revolutionizing the BPC industry with immersive experiences
and innovative solutions. FOY aims to become India’s first customer centric retail
ecommerce platform which helps in making informed and quick purchases. We foster a
collaborative and results-oriented environment where innovation is encouraged and
employees are empowered to make a real impact on the future of beauty and personal
care.
Job Summary:
We are looking for an API Tester with UI Testing experience to join our QA team. If
you’re passionate about ensuring the quality of web and mobile applications, and have
experience testing APIs alongside UI, we want to hear from you!
Key Responsibilities:
API Testing:
● Design, develop, and execute functional and non-functional API test cases using
tools like Postman or similar.
● Validate API responses, request formats, status codes, authentication, and
authorization mechanisms.
● Perform automated API testing using scripting languages (Python, JavaScript,
etc.) or test automation frameworks (Pytest, Robot, etc.).
● Monitor and log API test results, identifying issues and providing clear defect
reports.
UI Testing:
● Collaborate with product teams to understand UI requirements and ensure the
front-end meets functional and design specifications.
● Perform manual and automated UI testing of web and mobile applications using
tools like Selenium and Appium.
● Conduct cross-browser and cross-platform testing to ensure consistent user
experiences.
● Identify UI defects, track them, and validate fixes across different versions and
devices.
Collaboration:
● Work closely with Developers, Product Managers, and other QA team members
to ensure comprehensive test coverage and efficient issue resolution.
● Provide input into product design, usability, and UI/UX improvements based on
findings from testing.
● Ensure quality standards are met throughout the software development life cycle.
Documentation and Reporting:
● Maintain detailed test cases, test scripts, and results documentation.
● Provide regular reports on testing progress, API stability, and UI test outcomes to
stakeholders.
Experience:
● 3+ years of experience in API testing and UI testing, preferably in a fast-paced
environment.
● Hands-on experience with API testing tools (Postman, Rest Assured, etc.) and UI
testing tools (Selenium, Appium, etc.).
● Familiarity with both manual and automated testing techniques for APIs and UI.
Technical Skills:
● Experience in scripting languages like Python for automation.
● Should have knowledge of databases, SQL and its query methods like SELECT,
INSERT, UPDATE, JOINs, DELETE.
● Strong understanding of RESTful APIs, JSON, XML, and web services.
● Experience with CI/CD pipelines and integrating tests into automation workflows.
● Should have working experience on Agile (Scrum or Kanban) methodologies and
test management tools (JIRA, etc.).
Nice to Have:
● Familiarity with cloud-based testing environments and tools like AWS Device
Farm or BrowserStack or LambdaTest.
● Knowledge of performance testing tools for APIs (JMeter, LoadRunner)
Business Development Executive (Fresher)
Are you ready to dive into a vibrant and creative industry? This is your chance!
YellowRed Photography is a leading wedding photography company with locations in Bengaluru, Hyderabad, and Hubli. We’re passionate about capturing life’s most beautiful moments, and now, we’re seeking enthusiastic and dynamic individuals to join our team as Business Development Executives.
If you’re eager to help us grow and connect with more couples as they plan their unforgettable weddings, we’d love to hear from you!
Roles & Responsibilities:
● Handle inbound inquiries through calls, social media DMs, and web inquiries.
● Create and present personalized wedding photography packages.
● Manage the end-to-end sales process: from the first inquiry, through proposal creation, to closing the sale.
● Manage client expectations, particularly regarding deliverables, timelines, and budgets.
● Attend weddings, pre-wedding shoots, or client meetings as required to nurture relationships and cross-sell additional services
● Post-event follow-up to ensure client satisfaction and collect referrals/reviews.
Why You’ll Love This Role
● Client Connection: Engage with excited couples during one of the happiest times of their lives — their wedding planning journey!
● Creative Industry Exposure: Work in a vibrant, creative industry with endless opportunities for learning and growth.
● Performance-Based Rewards: Competitive salary package with attractive incentives based on your performance.
● Support for Freshers: We welcome fresh graduates! Your enthusiasm, potential, and ideas are just as valuable to us as experience.
● Collaborative Culture: Join a fun, supportive team where your contributions and ideas matter. Every day brings a new adventure!
Skills & Qualifications
We’re looking for someone who is excited about sales and passionate about working in the
wedding industry:
● Communication: Strong communication skills in English and Kannada are essential.
Proficiency in Telugu would be an added advantage.
● Negotiation & Persuasion: Ability to negotiate, handle objections, and close deals.
● Freshers Welcome: Recent graduates (BBA, BCom, MBA, etc.) are encouraged to apply. We value enthusiasm, a learning mindset, and adaptability.
● Open to Experienced Candidates: If you have experience in sales, marketing, or business development, we’d love to hear from you too!
Location: Near to Vajarahalli metro station, kanakapura road, South Bangalore.
Annual CTC: Two lakhs to Four lakhs plus incentives
For more information, feel free to contact us
- Good knowledge of ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET.
- Design, code and test new Windows and web software applications
- Enhance existing systems by analyzing business objectives, preparing an action
- Plan and identifying areas for modification and improvement
- Maintain existing software systems by identifying and correcting software defects
- Investigate and develop skills in new technologies
- Create technical specifications and test
- Tech/BS in computer science or a related field.
**Looking for Immediate Joiners**
Job Details:
Role: Software Developer
Mode of Employment: Permanent
Work Location: Visakhapatnam.
Initially Remote work is allowed
Strong design, and development experience using c#, .net core, Web API, angular, asp.net mvc.
•3+ years of strong development experience using sqlserver/oracle, complex procedures and ssis, ssrs
•Experience working with container based technologies like docker, Kubernetes, openshift and cloud platform - Preferred
•Experience working with DevOps, source code management tools like git, svn, jira, ucd, jenkins. - Preferred
•Experience working with Agile/Scrum/RAD development methodology
•Familiar with cloud-based technologies - Preferred
•Strong technical analytical skills to solve complex problems
•Strategic thinker with excellent interpersonal skills to work across functions and businesses.
· Strong knowledge of core java & spring boot
· Hands-on experience on payment switch integration
· Good knowledge of ISO8583 and EMV Data.
· Hands-on experience on any database like MySQL, oracle...etc.
· Should be strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.
· In depth knowledge of Card Scheme Specifications (VISA, MasterCard, Rupay and AMEX), Card
· Well versed with payment standards and ISO8583 and EMV data (mandatory),
· Hands on experience with Switch payment integration
· Resolve technical issues for designers and developers during project lifecycle
· Excellent problem solving/troubleshooting skills on Java/J2EE technologies
· Result oriented and a versatile engineer who is expert in providing solutions, creating architecture and designs.
· Excellent communication (written and verbal) and interpersonal skills
Payment card industry preferred
Skills & Qualifications
- Proven experience as a Full Stack Developer or similar role
- Experience developing desktop and mobile applications
- Familiarity with common stacks
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of multiple back-end languages (e.g. PHP, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Knowledge of AWS Cloud (EC2,S3,Lambda,SES)
- Familiarity with databases (e.g. MySQL, DynamoDB, MongoDB), web servers (e.g. Apache, Nginx, Tomcat) and UI/UX design
Knowledge of code versioning tools (such as Git, SVN). - Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills
- An analytical mind
- Degree in Computer Science, or relevant field
- Benefits
- Being part of a startup that’s turning out to be a game-changer, you will be blessed with:
- Freedom to try new things.
- 2 Saturday’s off.
- Dress code – Casual.
- Take-it-when-you-need-it vacation.
- No. of working days:- 05
Work days: Sunday to Thursday
Day shift
http://www.fragmadata.com" target="_blank">www.fragmadata.com
Job Description:
We are looking for a Business Data Analyst who will help our business and leadership teams take data-centric decisions based on information and insights gained from analyzing a vast amount of data. - Candidate should have knowledge in SQL and manipulating large data sets in a database. - Advanced Excel proficiency including Pivot tables, vlookup / hlookup, graphs, etc. - Knowledge and experience in the Banking industry are preferred.
Key Responsibilities:
1. Will be the point of contact for reporting/data management needs and will be responsible to drive complex data analysis and propose improvement opportunities in existing tools and reports.
2. The Business Analyst will be responsible to establish best practices in data management, data visualization, and report distribution.
3. Understanding requirements and converting them into technical and business delivers.
4. Leverage data warehouse and other data sources to answer business queries.
5. Doing the ad-hoc analysis and presenting results in a clear manner.
6. Should also be responsible for coordinating with the development team and will be involved in reviewing and making final changes in the report as well.
This is a Contract Based role only
Not a "Fulltime opportunity"
Role Summary:
The Robotics Process Automation Senior Developer is responsible for designing and coding the automation process components. The RPA Senior developer develops the automation design to ensure it meets the specifications. The design must handle concurrency, scalability, restart and recovery, auditing & object reuse for all the automations that are designed and developed. The senor developer will also validate the automation by performing appropriate unit testing, and ensure configuration control is maintained at all times. The senior developer mentors junior developers and performs QC checks on code components developed by them.
DUTIES / ACCOUNTABILITIES
Responsibilities include, but may not be restricted to:
- Design technical specifications for RPA that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
- Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
- Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
- Complies with and helps to enforce design and coding standards, policies and procedures.
- Ensures documentation is well maintained.
- Ensures quality of coded components by performing thorough unit testing.
- Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
- Reports status, issues and risks to tech leads on a regular basis
- Improves skills in automation products by completing automation certification.
- Mentors junior developers and performs code reviews for quality control.
Qualifications
EDUCATION
- Bachelor university degree in Engineering/Computer Science.
KEY SKILLS
- 5- 8 years of IT experience and having good understanding of programming concepts. Should be from a programming background on any coding language (.Net, Java).
- Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
- Understands development methodology and lifecycle
- Should be trained on RPA tools (Blue Prism/Automation Anywhere).
- Self-motivated, team player, action and results oriented.
- Well organized, good communication and reporting skills.
Desirable:
- Prior experience in UI automation, Robotics process automation is an added advantage.
- Certification in Robotics













