
Role Overview
Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.
Key Responsibilities
- Respond to customer queries via chat and phone calls in a timely manner
- Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
- Guide users through onboarding steps
- Document common issues and grab insights to contribute to internal knowledge bases
- Escalate complex issues to the product or tech team
- Collect and relay customer feedback
- Maintain high customer satisfaction
Requirements
- At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
- Strong communication skills in English and Hindi.
- Ability to explain technical concepts clearly to non-technical users
- Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
- Experience using tools like Freshdesk, Google Suit and Excel.
- Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
- Exposure to working in a startup or fast-paced SaaS environment

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
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Job description:
We are seeking an experienced Senior Accountant with a strong background in banking and financial operations. The ideal candidate will handle end-to-end accounting activities, financial reporting, reconciliations, compliance, and support audits while ensuring accuracy and adherence to banking and regulatory standards.
Key Responsibilities
Manage day-to-day accounting operations, including journal entries, ledger management, and month-end closing.
Handle bank reconciliations, cash flow management, and ensure accuracy of financial transactions.
Manage accounts payable and receivable, vendor payments, and customer collections.
Prepare financial statements, MIS reports, and banking-related reports.
Ensure compliance with accounting standards, internal controls, and regulatory guidelines.
Coordinate with banks for loan documentation, fund transfers, BGs, LCs, and other banking activities.
Support internal and external audits with proper documentation.
Monitor financial performance and provide insights for decision-making.
Assist management with budgeting, forecasting, and financial planning.
Required Skills & Qualifications
Bachelor’s degree in Commerce, Finance, Accounting, or related field; MBA/CA Inter preferred.
Strong knowledge of accounting principles (Tally / ERP / GST / TDS).
Experience in banking operations such as loan processing, reconciliations, and cash flow management.
Proficiency in MS Excel, financial analytics, and reporting.
Strong attention to detail and accuracy.
Excellent communication and problem-solving skills.
Preferred Experience
4–10 years of experience in accounting.
Mandatory experience handling banking operations or working in a bank/financial institution.
Required Skills:
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● Solid understanding of data warehousing principles, architecture, and its implementation in complex environments.
● Good experience in OLTP and OLAP systems
● Excellent Data Analysis skills
● Good understanding of one or more ETL tools and data ingestion frameworks.
● Experience as a designer of complex Dimensional data models for analytics services
● Experience with various testing methodologies and user acceptance testing.
● Experience on one or more cloud platforms (e.g. AWS, Azure, GCP) ● Understanding of Data Quality and Data Governance
● Understanding of Industry Data Models
● Experience in leading the large teams
● Experience with processing large datasets from multiple sources.
● Ability to operate effectively and independently in a dynamic, fluid environment.
● Good understanding of agile methodology
● Strong verbal and written communications skills with experience in relating complex concepts to non-technical users.
● Demonstrated ability to exchange ideas and convey complex information clearly and concisely
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● Exposure to Data Modeling Tools
○ ERwin ○ Power Designer ○ Business Glossary ○ ER/Studio ○ Enterprise Architect, ○ MagicDraw
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Are you a dynamic Full Stack Developer seeking your next challenge? We are a rapidly expanding technology-focused Consulting Agency renowned for its innovative approach. We are seeking an exceptionally skilled Full Stack Developer to join our engineering team. If you're eager to demonstrate your expertise and collaborate with a talented group of developers, this role is ideal for you!
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Your Role: Full Stack Developer
As a Full Stack Developer, you will be a vital collaborator within the development team, contributing to the completion of web and mobile projects. Your exceptional communication, organizational, and time management skills will set a high standard for your peers.
Responsibilities:
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Qualifications:
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About You:
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Job Title: Field Network Engineer Department
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Personal Specification
Any Graduate
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