Cutshort logo
MyOperator - VoiceTree Technologies logo
Customer Support Executive
MyOperator - VoiceTree Technologies's logo

Customer Support Executive

Vijay Muthu's profile picture
Posted by Vijay Muthu
1 - 3 yrs
₹3L - ₹4.5L / yr
Noida
Skills
Customer Support
API
Customer Service
Customer Relationship Management (CRM)
Troubleshooting
Communication Skills

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.


Key Responsibilities

  • Respond to customer queries via chat and phone calls in a timely manner
  • Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
  • Guide users through onboarding steps
  • Document common issues and grab insights to contribute to internal knowledge bases
  • Escalate complex issues to the product or tech team 
  • Collect and relay customer feedback
  • Maintain high customer satisfaction


Requirements

  • At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
  • Strong communication skills in English and Hindi.
  • Ability to explain technical concepts clearly to non-technical users
  • Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
  • Experience using tools like Freshdesk, Google Suit and Excel. 
  • Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
  • Exposure to working in a startup or fast-paced SaaS environment


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About MyOperator - VoiceTree Technologies

Founded :
2013
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.


Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.


Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.



Read more

Company video

MyOperator - VoiceTree Technologies's video section
MyOperator - VoiceTree Technologies's video section

Connect with the team

Profile picture
Ranjith Selvaraj
Profile picture
Vijay Muthu

Company social profiles

bloglinkedin

Similar jobs

Healthtech and Wellness
Healthtech and Wellness
Agency job
via PeopleX Ventures by Rhythm Gupta
Bengaluru (Bangalore)
3 - 8 yrs
₹15L - ₹20L / yr
Sales
Solution selling
Lead Generation
Lead Prospecting
New business development
+5 more

We are looking for a B2B Partnership Sales Manager to build and scale corporate partnerships for wellness organizations.This role will focus on solution selling to B2B clients such as startups, enterprises, and institutions—positioning the wellness offerings as high-impact programs for employees and leadership teams.

This role is ideal for someone who has already worked in B2B sales within the services domain, understands relationship-led enterprise selling, and can build long-term partnerships (not transactional selling).


Key Responsibilities

  • Own the end-to-end B2B sales lifecycle: prospecting, discovery, pitch, proposal, negotiation, and closures.
  • Build partnerships with corporates to offer wellness memberships / therapy programs / curated wellness solutions to their employees and leadership teams.
  • Identify and develop key stakeholder relationships across HR, Admin, People Ops, CHRO offices, and Founders/Leadership.
  • Understand client needs through consultative discovery and propose customized corporate wellness solutions.
  • Collaborate with internal teams to design corporate packages, pricing structures, and engagement models.
  • Maintain partnership pipeline and revenue forecasting through structured CRM updates and reporting.
  • Create and manage channels for renewals, upsells, and long-term contract expansion.
  • Represent the organization at corporate networking forums, events, and strategic collaboration meets.


What You Bring


  • 2–4 years of experience in B2B sales / partnership selling (services domain preferred).
  • Proven ability to manage mid-to-large ticket B2B deals with longer sales cycles.
  • Strong executive communication skills and confidence in presenting to senior stakeholders.
  • Ability to negotiate contracts and close partnerships with ownership mindset.
  • High accountability, strong pipeline discipline, and goal orientation.


Read more
We are 17-year-old Multinational Company headquartered in Ba
We are 17-year-old Multinational Company headquartered in Ba
Agency job
via Merito by Jinita Sumaria
Bengaluru (Bangalore)
5 - 10 yrs
Best in industry
ETL
Informatica
Data Warehouse (DWH)
PowerBI
databricks
+4 more

About The Company


 The client is 17-year-old Multinational Company headquartered in Bangalore, Whitefield, and having another delivery center in Pune, Hinjewadi. It also has offices in US and Germany and are working with several OEM’s and Product Companies in about 12 countries and is a 200+ strong team worldwide. 


The Role


Power BI front-end developer in the Data Domain (Manufacturing, Sales & Marketing, Purchasing, Logistics, …).Responsible for the Power BI front-end design, development, and delivery of highly visible data-driven applications in the Compressor Technique. You always take a quality-first approach where you ensure the data is visualized in a clear, accurate, and user-friendly manner. You always ensure standards and best practices are followed and ensure documentation is created and maintained. Where needed, you take initiative and make

recommendations to drive improvements. In this role you will also be involved in the tracking, monitoring and performance analysis

of production issues and the implementation of bugfixes and enhancements.


Skills & Experience


• The ideal candidate has a degree in Computer Science, Information Technology or equal through experience.

• Strong knowledge on BI development principles, time intelligence, functions, dimensional modeling and data visualization is required.

• Advanced knowledge and 5-10 years experience with professional BI development & data visualization is preferred.

• You are familiar with data warehouse concepts.

• Knowledge on MS Azure (data lake, databricks, SQL) is considered as a plus.

• Experience and knowledge on scripting languages such as PowerShell and Python to setup and automate Power BI platform related activities is an asset.

• Good knowledge (oral and written) of English is required.

Read more
TechUnity Software Systems India Pvt Ltd;
Coimbatore
3 - 5 yrs
₹3L - ₹5L / yr
skill icon.NET
MVC Framework
ASP.NET
We are looking for an experienced Senior .NET developer to oversee the development of functional .NET applications and websites. You will be acting in a managerial role, overseeing the functions of the junior .NET development staff. You will be directly involved with .NET application coding, system debugging, code reviewing, and the development of operational procedures.

Responsibilities:

  • Meeting with technology managers to determine application and website requirements.
  • Upgrading existing .NET websites and applications.
  • Analyzing system requirements and delegating development tasks.
  • Developing technical specifications.
  • Writing scalable code for .NET software applications.
  • Reviewing and debugging .NET applications.
  • Providing support for junior developers.
  • Deploying functional websites, programs, and applications.
  • Drafting software and application operating procedures.
  • Training junior staff.

Requirements:

  • Bachelor’s degree in computer science or information technology.
  • Previous experience as a .NET developer.
  • High-level managerial skills.
  • Knowledge of .NET languages including C#, Visual Basic.NET, C++/CLI, J#, and JScript.NET.
  • Proficient with front-end development languages including JavaScript, HTML5, and CSS.
  • Ability to project manage.
  • Excellent problem-solving skills.
  • Good verbal and written communication skills.

 

Read more
Online Gaming Firm
Online Gaming Firm
Agency job
via zyoin by RAKESH RANJAN
Bengaluru (Bangalore)
3 - 12 yrs
₹20L - ₹50L / yr
skill iconJava
J2EE
skill iconSpring Boot
Microservices
Distributed Systems

Role Description

 

The SDE 2/3 will be part of the engineering/development team in Games24x7 Pvt. Ltd. and will be responsible for taking ownership of the core products of the company. The applicant must have good communication, interpersonal, technical and analytical skills in order to take part in the collaborative and cooperative development process that delivers the high quality software we use to provide the best possible playing experience to our players. He/she must be an expert in the Java programming language and needs to be familiar with popular IDEs, tools and scripting languages on the Linux operating system. Familiarity with an RDBMS, preferably PostgreSQL, is essential to succeed in this position.

 

General Accountabilities/Job Responsibilities:

 

  • Participate in the requirements analysis, design, development and testing of applications.
  • Write clean and efficient code and stay hands-on with it.
  • Write high level code, code review, unit testing and deployment.
  • Ensure practical application of design principles with a focus on the user experience, usability, template designs, cross browser issues and client server concepts.
  • Contribute to the development of project estimates, scheduling, and deliverables.
  • Work closely with QA team to determine testing requirements to ensure full coverage and best quality of product.
  • Take up the opportunities to mentor and guide junior team members in excelling their jobs.

 

Requirements:

 

  • B.E. /B.Tech. in Computer Science or MCA from a reputed university.
  • 3-12 years of experience in software development, with emphasis on JAVA/J2EE Server side programming.
  • Hands on experience in core Java, multithreading, RMI, socket programing, JDBC, NIO, webservices and design patterns.
  • Knowledge of distributed system, distributed caching, messaging frameworks, ESB etc.
  • Experience in Linux operating system and PostgreSQL/MySQL/MongoDB/Cassandra database
  • Additionally, knowledge of HBase, Hadoop and Hive is desirable.
  • Familiarity with message queue systems and AMQP and Kafka is desirable.
  • Experience as a participant in agile methodologies.
  • Excellent written and verbal communication skills and presentation skills.
  • This is not a fullstack requirement, we are looking for a purely backend expert.
Read more
Innovatily
at Innovatily
5 recruiters
Jayasri S
Posted by Jayasri S
Bengaluru (Bangalore)
4 - 10 yrs
₹10L - ₹15L / yr
skill iconPython
skill iconDjango
skill iconAmazon Web Services (AWS)
Windows Azure
DevOps
  • Deep hands-on experience in designing & developing Python based applications
  • Hands-on experience building database-backed web applications using Python based frameworks
  • Excellent knowledge of Linux and experience developing Python applications that are deployed in Linux environments
  • Experience building client-side and server-side API-level integrations in Python
  • Experience in containerization and container orchestration systems like Docker, Kubernetes, etc.
  • Experience with NoSQL document stores like the Elastic Stack (Elasticsearch, Logstash, Kibana)
  • Development experience with modern JavaScript based front end frameworks, especially Vue.js
  • Experience in test automation and TDD
  • Experience testing interactive applications with unit testing frameworks for the various technology stacks
  • Experience in using and managing Git based version control systems - Azure DevOps, GitHub, Bitbucket etc.
  • Experience in using project management tools like Jira, Azure DevOps etc.
  • Expertise in Cloud based development and deployment using cloud providers like AWS or Azure
Read more
Tax & Expense Mgmt Fintech
Tax & Expense Mgmt Fintech
Agency job
via Unnati by Rakhi Gayen
India, Remote
5 - 9 yrs
₹15L - ₹25L / yr
Affiliate marketing
Marketing
KPI
Integration
affiliate partners
+4 more
Work with a world-class team of finance and tech experts and grow with a leading MNC startup!!
 
Our client is a VC-backed fintech platform that focuses on automating the tax and financial systems for individuals across the globe. Their app uses a smart AI process and calculates various taxes and expenses as per the local law to show accurate deductions and charges in real-time and in an itemised manner. This helps the users to identify and manage their expenses and save more time and money. Secured by Mastercard and other well-known Payment Gateway products, the app makes sure not to store or share any user details like names and passwords, upholding utmost data security. With the founders and the team working out of the US and India, they are ensuring that their customers don’t have to worry about any expense ever again!
 
As a Sr. Affiliate Marketing Manager, you will be leading company's affiliate program, reporting to the Head of Business Development, you will be an essential part of company's growing B2C business and will focus on building and scaling the affiliate program.
 
 
 
What you will do:
  • Owning and executing the company affiliate strategy for the U.S. market
  • Recruiting, onboarding and growing our affiliates
  • Reporting on affiliate program performance to ensure partners' targets are met
  • Building creative assets and documentation, while also reviewing live affiliate content to ensure accuracy
  • Implementing tests across landing pages, suggesting creative optimizations and commission structures commensurate with internal metrics and competitive program expectations
  • Coordinating and guiding internal stakeholders to ensure program success (Growth, Analytics, Product Marketing, Infrastructure) while maintaining relationships with external platform owners, affiliate contractors, and agencies
  • Staying in tune with competition in the financial market to ensure affiliate partners are delivering value
  • Working closely with Business team leads, Product and Engineering teams to scope new projects, document requirements and ongoing feature improvements
  • Acting as the primary point of contact, escalation point, and thought leader for Affiliate Partners Onboarded
  • Troubleshoot integrations, pixels, UTM tags, tracking and instrumentation

 


Candidate Profile:

What you will do:

  • 5+ years of experience running an affiliate strategy from the brand side, with a verifiable track-record of successes, preferably in the B2C finance or ecommerce spaces
  • Experience with one or more of leading affiliate platforms (e.g. Reseller Club,vCommission, Impact Radius, Partnerstack, CJ, Shareasale, Rakuten)
  • Comprehensive knowledge of marketing channels and how affiliate marketing fits into a growth strategy
  • Strong work ethic and results oriented individual
  • Experience setting and communicating strategy with internal stakeholders and management
  • Experience with responsibilities such as regular reporting, collaborative and thoughtful planning, performance management, and forecasting
  • A strong sense of independence and self-motivation, a bias towards action over deliberation, and a high work rate, even in a remote work environment
  • In-depth understanding of marketing KPIs and usage of performance model as per business requirements
  • Good with excel and analysis of business metrics                           

 

Read more
Merkle
at Merkle
8 recruiters
Aftarahmad Mulla
Posted by Aftarahmad Mulla
Pune
1 - 4 yrs
₹3L - ₹7L / yr
DevOps
skill iconDocker
CI/CD
skill iconJava
skill iconPython
+4 more
  • Implementing various development, testing, automation tools, and IT infrastructure
  • Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
  • Incidence management and root cause analysis
  • Selecting and deploying appropriate CI/CD tools
  • Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
  • Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
Read more
Trilingual Kids Academy
Sha K
Posted by Sha K
Remote only
0 - 1 yrs
₹3000 - ₹5000 / mo
Digital Marketing
Google Adwords
Web Analytics
skill iconGoogle Analytics
Facebook Marketing
+1 more

Digital Marketing Job Responsibilities:

  • Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
  • Designs, builds, and maintains our social media presence.
  • Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
  • Identifies trends and insights and optimizes spend and performance based on the insights.
  • Brainstorms new and creative growth strategies through digital marketing.
  • Plans, executes, and measures experiments and conversion tests.
  • Collaborates with internal teams to create landing pages and optimize user experience.
  • Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
  • Identifies critical conversion points and drop off points and optimizes user funnels.
  • Collaborates with agencies and other vendor partners.
  • Evaluates emerging technologies.
  • Provides thought leadership and perspective for adoption where appropriate.

 

Digital Marketing Qualifications / Skills:

  • Creating and maintaining client relationships
  • Self-motivated yet customer-focused
  • Proficient in marketing research and statistical analysis
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate

Education, Experience, and Licensing Requirements:

  • Bachelor’s or master’s degree in marketing or a related field
  • Proven working experience in digital marketing, particularly within the industry
  • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
  • Experience in optimizing landing pages and user funnels
  • Experience with A/B and multivariate experiments
  • Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
  • Working knowledge of ad serving tools
  • Experience in setting up and optimizing PPC campaigns on all major search engines
  • Working knowledge of HTML, CSS, and JavaScript development and constraints

 

Read more
NearePe
at NearePe
2 recruiters
Himanshu Garg
Posted by Himanshu Garg
Noida, NCR (Delhi | Gurgaon | Noida)
1 - 7 yrs
₹5L - ₹15L / yr
skill iconJava
J2EE
Hibernate (Java)
skill iconSpring Boot
We are enabling 500 million smartphone users in India to buy online by paying offline using a vast retailer network, working as local cash collection point. We are exposing this network as payment gateway api to online companies.
Check website :- http://nearpe.com
You are suppose to take care of all the technology requirements end to end. Our stack is in java+springboot+postgres, deployed on AWS with native android application. 

General requirements :-

- Design and build highly scalable java based transactional web applications.

- End to end responsibility of delivery of requirements within timeframe.

- Managing a team of 3-4 engineers.

- Direct interaction with internal and external clients to understand requirements and for integration purpose.

- Write clean, maintainable code with best standard practices.

- Participate in all phases of development including requirement gathering, development and deployment.

- Mentor & lead the team.

- Excellent Command over JAVA, DS, Algorithms, Postgres or similar RDBMS.

- Knowledge of full-stack development including Front end or Android native development is plus (not mandatory though).

- Good sense of customer behaviour, satisfaction and product development is required.

- Good sense of humor is must, along with beer every week :)

- At least 3-4 years of hardcore development experience with product companies along with managing small team.

Experience: 3+ years hands on experience in Java/J2EE development and programming.
Read more
Elaachi Pvt Ltd
at Elaachi Pvt Ltd
1 recruiter
Jhansi Pala
Posted by Jhansi Pala
Bengaluru (Bangalore)
6 - 8 yrs
₹8L - ₹10L / yr
MEAN stack
skill iconNodeJS (Node.js)
skill iconMongoDB
skill iconAngular (2+)
skill iconElastic Search
+5 more

Your Key Responsibilities



You will build robust, secure and scalable micro-services

  • You will be responsible to implement RESTful service
  • You will take ownership to build scalable, reliable and performant code that complies with our internal code guidelines
  • Take part in code reviews and architecture development
  • You will influence how we build individual features and products, and bring in best practices and patterns that can be used for engineering lifecycle
  • You will be driving architecture and design discussions and will be responsible to run and maintain good infrastructure


What to Bring

B.Tech/ B.E. in Computer Science from a reputed college or related technical discipline with 5-8 years of experience in software development

  • Knowledge for data structure and an eye for architecture
  • Familiar with Git Architecture
  • Experience with reactive programming
  • Experience in building RESTful APIs with monitoring, fault tolerance and metrics
  • Exposure to relational and NoSQL databases (MongoDB, Redis)
  • Exposure to server-side services using ElasticSearch and ESB - Camel, ActiveMQ
  • Experience in MEAN stack development
  • Strong experience with AWS Stack
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos