Customer Relationship Manager (Loyalty Program)- Fashion Industry

Role & Responsibilities

• Edit short-form and long-form videos for social media and digital platforms (reels, posts, ads, event
• clips, product and lifestyle content)
• Turn raw footage and rough ideas into clean, relatable videos
• Focus on flow, timing, and clarity — not overdoing effects
• Make edits that feel right for the platform and the brand
• Rework videos based on feedback and improve them step by step
• Manage your own timelines and deliver consistently
• Work closely with the design and content teams to keep everything on brand

Ideal Candidate

• Strong in Video Editor (Digital Content / Social Media / Lifestyle Brands)
• Mandatory (Experience 1):Must have 2+ years of hands-on experience in video editing, working on digital content for social media or digital platforms (reels, posts, ads, event clips, product/lifestyle content).
• Mandatory (Experience 2):Must have strong practical skills in Premiere Pro and/or After Effects, capable of turning raw footage into clean, engaging, and brand-consistent videos.
• Mandatory (Experience 3):Experience in editing both short-form and long-form content, with attention to flow, timing, clarity, and storytelling across various digital formats
• Mandatory (Skill 1):Strong understanding of pacing, sequencing, and narrative construction in videos, with ability to rework and refine edits based on feedback.
• Mandatory (Skill 2):Ability to work independently, manage timelines, and consistently deliver high-quality videos in a fast-paced daily content environment.
• Mandatory (Portfolio):Must showcase 2-3 video projects or content pieces demonstrating strong storytelling, technical editing skills, and adaptability to different formats/platforms.
• Preferred (Domain Experience):Experience or interest in lifestyle, wellness, or skincare content; familiarity with basic Photoshop or static design; ability to suggest creative cuts or improvements while editing.

MUST-HAVES:

• LLM, AI, Prompt Engineering LLM Integration & Prompt Engineering
• Context & Knowledge Base Design.
• Context & Knowledge Base Design.
• Experience running LLM evals

NOTICE PERIOD: Immediate – 30 Days

SKILLS: LLM, AI, PROMPT ENGINEERING

NICE TO HAVES:

Data Literacy & Modelling Awareness Familiarity with Databricks, AWS, and ChatGPT Environments

ROLE PROFICIENCY:

Role Scope / Deliverables:

• Scope of Role Serve as the link between business intelligence, data engineering, and AI application teams, ensuring the Large Language Model (LLM) interacts effectively with the modeled dataset.
• Define and curate the context and knowledge base that enables GPT to provide accurate, relevant, and compliant business insights.
• Collaborate with Data Analysts and System SMEs to identify, structure, and tag data elements that feed the LLM environment.
• Design, test, and refine prompt strategies and context frameworks that align GPT outputs with business objectives.
• Conduct evaluation and performance testing (evals) to validate LLM responses for accuracy, completeness, and relevance.
• Partner with IT and governance stakeholders to ensure secure, ethical, and controlled AI behavior within enterprise boundaries.

KEY DELIVERABLES:

• LLM Interaction Design Framework: Documentation of how GPT connects to the modeled dataset, including context injection, prompt templates, and retrieval logic.
• Knowledge Base Configuration: Curated and structured domain knowledge to enable precise and useful GPT responses (e.g., commercial definitions, data context, business rules).
• Evaluation Scripts & Test Results: Defined eval sets, scoring criteria, and output analysis to measure GPT accuracy and quality over time.
• Prompt Library & Usage Guidelines: Standardized prompts and design patterns to ensure consistent business interactions and outcomes.
• AI Performance Dashboard / Reporting: Visualizations or reports summarizing GPT response quality, usage trends, and continuous improvement metrics.
• Governance & Compliance Documentation: Inputs to data security, bias prevention, and responsible AI practices in collaboration with IT and compliance teams.

KEY SKILLS:

Technical & Analytical Skills:

• LLM Integration & Prompt Engineering – Understanding of how GPT models interact with structured and unstructured data to generate business-relevant insights.
• Context & Knowledge Base Design – Skilled in curating, structuring, and managing contextual data to optimize GPT accuracy and reliability.
• Evaluation & Testing Methods – Experience running LLM evals, defining scoring criteria, and assessing model quality across use cases.
• Data Literacy & Modeling Awareness – Familiar with relational and analytical data models to ensure alignment between data structures and AI responses.
• Familiarity with Databricks, AWS, and ChatGPT Environments – Capable of working in cloud-based analytics and AI environments for development, testing, and deployment.
• Scripting & Query Skills (e.g., SQL, Python) – Ability to extract, transform, and validate data for model training and evaluation workflows.
• Business & Collaboration Skills Cross-Functional Collaboration – Works effectively with business, data, and IT teams to align GPT capabilities with business objectives.
• Analytical Thinking & Problem Solving – Evaluates LLM outputs critically, identifies improvement opportunities, and translates findings into actionable refinements.
• Commercial Context Awareness – Understands how sales and marketing intelligence data should be represented and leveraged by GPT.
• Governance & Responsible AI Mindset – Applies enterprise AI standards for data security, privacy, and ethical use.
• Communication & Documentation – Clearly articulates AI logic, context structures, and testing results for both technical and non-technical audiences.

Role/ Job Title: Specialist-IT Governance & Compliance (IT Operational Risk Management)

Function/ Department: Information Technology

Roles & Responsibilities:

• Review of Policies, Product Notes, Product notes / Standard Operating Procedures from Operational Risk perspective and documentation of risk register for banking channels/products for e.g. Internet banking, Mobile Banking, UPI, Corporate Internet Banking, ENACH, E-Toll, SMS, IVR Banking etc. and IT & ISG
• Control Self testing to be conducted, to evaluate efficiency of controls claimed as per the Risk and Control Matrix.
• Identification and monitoring of Key Risk Indicators (KRI’s) for units ensuring that deteriorating KRIs are tracked for resolution and remedial measures for getting back to acceptable levels.
• Tracking & Monitoring of Incidents reported, corrective/preventive actions taken in timely manner by assigned units for e.g. Digital banking units, IT and ISG. Investigating the same and assuring that necessary corrective action and preventive action are provided by the unit before finalizing the same with the ORM team.
• Review of the action points implemented and leading the remediation of the Audit observations to closure whereby the controls implemented stand the test of review and avoidance of recurrence.
• Defining, implementing and functionalizing a Risk Management Frameworks and Programs in collaboration with various stake holders.
• Strengthen Operational Risk Framework and ensure implementation and governance process through periodic MIS and engagements with stake holders on remedial plans.
• Help and train stakeholders in ensuring adherence to Operational Risk Frameworks.
• Senior Management reporting work such as preparation of presentations, minutes of meeting etc.
• Excellent written and verbal communications skills.

Required Skills:

• Technical, functional knowledge and experience of working in risk team and have relevant experience of working in Banking channels for e.g. Internet Banking & Mobile banking, UPI etc and IT and ISG areas.
• Shall have good knowledge and experience of Information Technology (IT) applications and IT/Information Security risks and controls review.
• Shall have good knowledge and understanding of Third party/vendor involvement and various fintech models involved in digital banking space.
• Ability to drive periodic updates to senior management and remediation programs in line with Risk Management Practices
• Ability to Drive Remediation Programs on corrective Action plans in a timely manner through effective governance.

Education Qualification (Fulltime):

Certified Chartered Accountant (CA)

Preferred Certifications: CISA, ISO27001/002 (ISMS), ISO22301(BCMS), CISM, CRISC.

Experience:

Minimum of 5+ Years in IT ORM, IT applications risks and controls reviews.

Job Title: C++ Buffer Developer

Location: Pune, India

Experience: 2-3 years

Salary: 8 LPA

Notice Period: 0-15 days

Job Description:

We are seeking a skilled and passionate C++ Buffer Developer to join our team in Pune. As a C++ Buffer Developer, you will be responsible for designing, developing, and maintaining high-performance buffer systems for our software applications. You will collaborate with cross-functional teams to analyze requirements, implement solutions, and ensure the overall quality of the software.

Responsibilities:

1. Design, develop, and maintain C++ buffer systems to meet the requirements of our software applications.
2. Collaborate with cross-functional teams, including software engineers, designers, and product managers, to understand project requirements and deliver high-quality solutions.
3. Write clean, efficient, and maintainable code following best practices and coding standards.
4. Conduct thorough testing and debugging to ensure the stability and performance of the buffer systems.
5. Optimize and enhance existing code to improve overall system efficiency and performance.
6. Participate in code reviews to provide and receive constructive feedback for continuous improvement.
7. Stay up-to-date with the latest industry trends and technologies related to C++ programming and buffer systems.
8. Document the design, implementation, and maintenance of the buffer systems for future reference.

Requirements:

1. Bachelor's degree in Computer Science, Software Engineering, or a related field.
2. 2-3 years of hands-on experience in C++ programming, specifically in designing and developing buffer systems.
3. Strong knowledge of data structures, algorithms, and object-oriented programming principles.
4. Proficiency in using C++11 or higher versions.
5. Experience with memory management techniques and performance optimization.
6. Familiarity with Linux/Unix environments and development tools.
7. Good understanding of software development lifecycle and agile methodologies.
8. Excellent problem-solving and analytical skills.
9. Strong communication and collaboration abilities.
10. Ability to work independently and handle multiple tasks simultaneously.
11. Knowledge of network protocols and socket programming is a plus.
12. Experience with version control systems (e.g., Git) is preferred.

If you are a talented C++ developer with a passion for buffer systems and want to contribute to the success of our software applications, we would love to hear from you. Apply now and join our dynamic team in Pune!

Note: The salary mentioned is as per the budget and may be subject to negotiation based on the candidate's skills and experience.

process of managing a business for millions of Indian MSMEs.

The software allows users to create business transactions, share them with their

customers, manage their inventory, keep track of their receivable/payable and manage

end-to-end taxation.

The Sales Head is a leadership position with the responsibility of enabling new business through high-quality leads, prospects, and connections with high revenue potential.

Responsibilities:-

• Develop and implement effective sales and growth strategies
• Ability to take targets and deliver it
• Ability to crack enterprise projects in blockchain space
• Develop Policy & Procedures related to Sales Management
• Prepare monthly, quarterly and annual sales, contribution and SG&A expenses forecasts
• Lead sales team members to achieve sales revenue, network development and profitability targets
• Design, monitor and analyse performance metrics (KRAs & KPIs) for Sales Team Members and suggest improvements
• Manage assigned Key Channel partners and Key customers accounts directly to develop productive and professional relationships
• Negotiate and close agreements with large major channel partners & customers
• Perform research and identify new potential channel partners & customers and new market & product opportunities
• Provide timely and effective solutions aligned with clients needs and company's policies
• Liaise with Marketing, Technical Services, Accounts, Logistics and Product Development departments to ensure brand consistency, brand strengthening and deliverable of targeted services
• Stay up-to-date with market & competitive landscape and new product launches
• Ensure recruitment planning as per need and continuous development of sales team members

Desired Candidate Profile:-

• Great Problem-solving skills.
• Proven work experience as a Sales Head or Sales Manager
• Experience of managing a high performance sales team
• Ability to understand and analyse sales performance metrics
• Solid customer service attitude with excellent negotiation skills
• Good Leadership & Team management skills
• Strong communication skills, both written & verbal
• Analytical skills with a problem-solving attitude
• Availability to travel as needed
• Blockchain Knowledge will be added advantage
• MBA/B-Tech/BE from a reputed institute
• Good problem-solving skills.
• Attention to detail.

Rejolut - As a Career Differentiator

 - We are a young and dynamic team who are obsessed with solving futuristic and evolutionary business problems at scale with the next generation technology like blockchain, crypto and machine learning. Focuses on empowering people across the globe to be technically efficient, making advancements in technology and providing new capabilities that were previously thought impossible.

- We provide exposure to higher learning opportunities so that you can work on complex and cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly. Strong expertise in  blockchain and crypto technology and working with the networks like Hedera Hashgraph, Tezos, BlockApps, Algorand, Cardano.

- We maintain high end transparency with clients and employees as Visibility unlocks Efficiency and trust unlocks Visibility.

- Company is backed by two technology Co-founders, well-versed with consumer applications and their work has been downloaded millions of times and a Sales/Marketing Co-founder, exceptionally well at managing relationships, networking and business collaborations. All three comes with a diverse and unconventional background in thought and technology leadership positions in companies like Samsung, Purplle, Loylty Rewardz.

Benefits :

> Health Insurance

> Work from Home

> Fast growth and more visibility into the company

> Experience to work on the latest technology

> Competitive Learning Environment with supportive co-workers

> Employee friendly HR Policies

> Paid leaves up to certain limits

> Competitive salaries & Bonuses

> Liberal working atmosphere

> Get mentored by the best in the industry

Schedule:

Day Shift

Monday to Friday