Cutshort logo
Glan management Consultancy logo
Customer Relationship Manager (Loyalty Program)- Fashion Industry
Customer Relationship Manager (Loyalty Program)- Fashion Industry
Glan management Consultancy's logo

Customer Relationship Manager (Loyalty Program)- Fashion Industry

satish Agrawal's profile picture
Posted by satish Agrawal
3 - 10 yrs
₹4L - ₹7L / yr
Gurugram
Skills
Loyalty program
Customer Relationship Management (CRM)
Customer Service
customer loyalty program
crm analyst
crm campaign

Position: CRM and Customer Service Associate (Loyalty Program) Fashion Industry

Location Gurgaon

Experience 3-6 year

Industry: Fashion/apparel/Leather

Qualifications: Bachelor degree in Marketing, Business Administration, or a related field

 

We are seeking a detail-oriented and proactive CRM Associate to join our team. This role involves calling customer, managing customer data, analyzing customer behavior, and implementing strategies to enhance customer relationships and drive retention. The ideal candidate will collaborate with marketing, sales, and product teams to execute effective campaigns and improve overall customer experience using CRM tools. This position will be reporting to marketing and working closely with operations for our brand.

 

Key Responsibilities:

1. Customer Data Management:

·         Maintain and update the CRM database to ensure data accuracy and consistency.

·         Segment customer data to enable targeted and personalized marketing efforts.

·         Monitor customer interactions to keep profiles current and actionable.

 

2. Campaign Management:

·         Plan and execute CRM-driven campaigns across email, SMS, and other communication channels.

·         Optimize campaigns through A/B testing, personalization, and automation.

·         Track and analyze campaign performance to provide actionable insights.

 

3. Customer Engagement and Retention:

·         Develop and implement customer loyalty programs and initiatives.

·         Identify and address customer pain points to improve satisfaction.

·         Assist in resolving customer queries or concerns through CRM platforms.

 

4. Analytics and Reporting:

·         Analyze customer data to uncover trends, preferences, and opportunities.

·         Prepare detailed reports on customer engagement, retention, and campaign ROI.

·         Provide recommendations to enhance the customer lifecycle journey.

 

5. Collaboration and Coordination:

·         Work closely with marketing, sales, and IT teams to align CRM efforts with broader business goals.

·         Coordinate with vendors and software providers for CRM platform updates and improvements

 

6. Customer Interaction and Support:

·         Provide exceptional service through various channels (phone, email, chat, social media) while maintaining a professional and courteous tone.

·         Address customer inquiries regarding products, orders, warranties, and repairs efficiently and accurately.

 

7. Skill Required:

·         experience in a CRM role or a similar position. • Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho, etc.).

·         Strong analytical skills and the ability to interpret data effectively.

·         Excellent communication and interpersonal skills.

·         Knowledge of email marketing and customer segmentation techniques.

·         Familiarity with marketing automation tools and platforms.

·         Experience with loyalty programs or customer retention strategies.

 

 

Mail updated resume with salary details-

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Glan management Consultancy

Founded :
2008
Type :
Services
Size
Stage :
Bootstrapped

About

We are the fastest growing manpower outsourcing company. We provides best time effective solutions to both prospective employers and employees
Read more

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

Moshi Moshi
at Moshi Moshi
3 candid answers
Human Resource
Posted by Human Resource
Bengaluru (Bangalore)
0 - 1.5 yrs
₹10000 - ₹15000 / mo
Graphic Designing
Visual Designing

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar,

Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.


Job Role: Graphic Design Intern

Experience Level: Fresher

Location: Bangalore, Onsite


Job Overview:

As a Graphic Design Intern focused on social media, you will support our team in creating engaging and visually appealing content for various social media platforms. This is an excellent opportunity to gain hands-on experience in a fast-paced environment and contribute to real-world projects.


Key Responsibilities:

Content Creation: Design eye-catching graphics, animations, and videos for social media posts, stories, ads, and other digital content.


Brand Consistency: Ensure all visual content aligns with our brand guidelines and maintains a cohesive look and feel across platforms.


Social Media Trends: Stay up-to-date with current design trends and social media best practices to ensure content remains relevant and engaging.


Collaboration: Work closely with the social media team, including content creators and marketing specialists, to brainstorm and execute creative ideas.


Feedback Integration: Revise and refine designs based on feedback from team members and stakeholders to ensure high-quality deliverables.


Analytics Review: Assist in analyzing the performance of social media graphics and providerecommendations for improvement based on engagement metrics.


Please attach your portfolio/Behance link to the resume while applying

Read more
Boolment Software Development Pvt Ltd
Simran Gupta
Posted by Simran Gupta
Gurgaon Harnayan
2 - 3 yrs
₹2L - ₹2.4L / yr
Adobe Photoshop
Illustration
skill iconAdobe Illustrator

Position: Graphic Designer 

Department: Graphic Design 

Location: Gurgaon Haryana 

Reports To: Head of Dept. 

Company Overview

At BSDPL we are a dynamic and forward-thinking company known for delivering cutting-edge design solutions that elevate brands and engage audiences. We’re looking for a highly skilled Graphic Designer to join our creative team. This is a fantastic opportunity for an individual with exceptional design talent and experience using the latest industry-standard software and tools.  

Key Responsibilities

  • Create visually engaging graphics for websites, social media, marketing campaigns, brochures, presentations, and other digital/print materials. 
  • Develop design concepts that communicate a clear message and align with brand identity and objectives. 
  • Present design ideas and concepts to the creative team and stakeholders for feedback and refinement. 
  • Utilize the latest industry-standard design software and tools such as Adobe Creative Suite like Illustrator(must), Photoshop(must), InDesign and After Effects (good to have). 
  • Keep up with the latest trends and innovations in design tools and software and apply them to your work. 
  • Collaborate with other designers to maintain consistency in design direction across different platforms and media. 
  • Design a variety of creative assets for digital channels, including website design, social media posts, email templates, display ads, etc. 
  • Produce print-ready designs for marketing materials such as brochures, flyers, posters, banners, and packaging. 
  • Stay updated with current design trends, industry innovations, and emerging design tools. 

Skills

  • Expert knowledge of design software including Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) etc. 
  • Strong experience of typography, color theory, composition, and design principles(must). 
  • Experience designing for both digital and print formats. 
  • Strong attention to detail and ability to maintain consistency across all designs. 
  • Ability to work in a fast-paced environment while managing multiple projects and deadlines. 
  • Strong communication skills to articulate design concepts and ideas clearly to non-design stakeholders. 

Qualifications

  • Education: Graduate in any field (B.A., B.com., BBA, or any other discipline)  
  • Experience: 2+ years of professional graphic design experience. 
  • Certification in design. 
  •  

 

Working Hours

  • Full-time position with 9:30AM to 6:30PM working hours (Mon to Sat) 

 

Note: Final job confirmation process will take a minimum of 15 days after feedback evaluation. 

Read more
Social Contour
Garima Rathore
Posted by Garima Rathore
Remote only
4 - 10 yrs
₹1L - ₹12L / yr
skill iconBootstrap
skill iconHTML/CSS
User Experience (UX) Design

**Job Title**: UX Designer

**Location**: Remote

**Job Type**: Freelancing

**Introduction**:

We are seeking a creative and detail-oriented UX Designer to join our team. The ideal candidate will have a strong portfolio of successful UX and other technical projects and will be responsible for designing the overall functionality of the product and ensuring a great user experience.

**Responsibilities**:

– Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.

– Facilitate the client’s product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products.

– Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.

– Identify design problems and devise elegant solutions.

– Make strategic design and user-experience decisions related to core, and new, functions and features.

– Take a user-centered design approach and rapidly test and iterate your designs.

– Collaborate with other team members and stakeholders.

– Ask smart questions, take risks, and champion new ideas.

**Qualifications**:

– Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.

– Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus.

– Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.

– Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.

– A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.

– Ability to iterate designs and solutions efficiently and intelligently.

– Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.

– A clear understanding of the importance of user-centered design and design thinking.

– Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.

**Benefits**:

– Competitive salary and comprehensive benefits package.

– Opportunities for professional development and career growth.

– Flexible working hours, including provisions for remote work.

– A creative and inclusive work environment.


Read more
Supersourcing
at Supersourcing
1 recruiter
Ayushi  Paliwal
Posted by Ayushi Paliwal
Gurugram
3 - 7 yrs
₹8L - ₹12L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
TypeScript
+1 more

Job Brief:

 

- Proficient in object-oriented programming and distributed systems

- Some experience with Web Programming and TypeScript

- Ability to speak and write in English fluently

- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks

- Experience with TypeScript and NodeJS

- Experience with the language server protocol

- Experience with JavaScript

- Experience with the Pub-Sub pattern

Read more
Remote only
1 - 3 yrs
₹10L - ₹30L / yr
skill iconJava
Apache Kafka
Databases
We have an opening for a professional with basic experience. If you are writing clean scalable code and want to work on building systems that range from high-volume frontends to low-latency backends and everything in between, then we would like you to become part of our team

About Us:

Avarna derived from Sanskrit means one with a fun loving nature but having no form, no color, or marks. We at Avarna Capital solve the most interesting questions in sports analytics. Diligence, productivity and transparency defines the work culture at Avarna. We are a team of
highly motivated and innovative people all working remotely so emphasis on communication, accessibility, and accountability are our key focus to build a strong culture at Avarna.

Resposibilities:

1. 
Integrate Kafka pipelines into the company's current infrastructure

2. Recommended appropriate solutions to enhance the current software stack

3. Utilizing the latest and most innovative technology in solving business problems

4. Take ownership of project delivery and the entire SDLC
Read more
Noida, Gurugram
3 - 12 yrs
₹9L - ₹22L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+6 more

We're looking to hire expert Laravel developers with strong command over database concepts and preferably, ability to work as a full stack developer utilising Angular/Laravel or Vue as a frontend tech stack. Minimum 4 years experience is required.

 

As a senior software developer, we expect the following qualifications:

  • Has a longer IT technical training in computer science or similar
  • Have proven experience JavaScript
  • Have proven experience of developing REST-based services
  • Have proven experience in PHP and JAVA
  • Have proven experience in Laravel, Symfony, and Composer
  • Have proven experience with CSS, SASS, and HTML
  • Proven experience with Vue.js, Angular or React

 

Personal qualifications:

  • You are quick to put you into new tasks and get an overview.
  • As a person manages to get support for your suggestions and solutions.
  • Your efforts are focused and you take pride in having completed your tasks, which include seen by you adhere to deadlines.
  • Your work is characterised by being both structured and systematic which for example is seen in your documentation.

Job location : Noida / Gurugram 
Read more
Recro
at Recro
1 video
32 recruiters
Jisha  Emmanuel
Posted by Jisha Emmanuel
Remote only
4 - 8 yrs
Best in industry
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
Mobile App Testing (QA)
Job Title: QA, Automation Engineer
Job Type: Fulltime / Permanent
Job Location: Remote/Bengaluru

There are at least 3 reasons why I think you might be interested in working at Recro:
Work with high-velocity agile teams who are building the products of the future.
Meet some of the leading individuals in the industry and get access to 1-on-1 interactions and mentoring opportunities.
We ensure perks and health benefits that go beyond just helping you land the opportunity.

Skills:
-Strong Engineering Automation and Functional Quality background with at least 4 years in the industry.
-Track Record of any programming language and simple constructions (JavaScript preferable. Java/Python/Golang is a good to have).
Past active role in working with agile (scrum/kanban) development and delivery processes.
-Very good understanding of QA principles / test design techniques (e.g. boundary values analysis , equivalence partitioning, state transition, model based testing etc).
-Should have experience with tools like Jira, TestRail.
-In-depth experience with one or more test automation frameworks using Selenium, Appium or other automation stacks.
-Knowledge of test automation patterns (ex: Page Object), Understanding of GoF patterns is beneficial.
- Working with APIs and native android or ios clients.
- Engineering Mindset with the ability to translate from functionality to test scenarios covering corner cases.

Good to have Skills:
• Experience with high traffic websites and 24/7 operation.
• Hands-on experience with both white box and black box testing.
• Experience in CI / CD, infra strack knowledge (docker, K8s, public clouds).
• Familiar with Microservices vs Monolithic architecture.
Read more
openDr Business Services Pvt Ltd
Mumbai
10 - 15 yrs
₹10L - ₹15L / yr
IT infrastructure
Network Security
Information security
Routing & Switching

As an IT Infrastructure Architects design and implement information systems that support an enterprise infrastructure. You will provide the necessary technical infrastructure for the development of new and existing infrastructure technologies and system requirements. 


Improve efficiency and streamline operations. enhance design specs, create technical documentation, implement control concepts and deliver expected outcomes. Collect performance data to monitor systems resource usage and failures rates and provide solutions and recommend changes. ensure scalability and anticipate capacity growth through careful planning and awareness of industry, business and client’s growth trends. Design activities rely on accurate data, sensible KPIs and performance metrics to improve processes and bridge gaps


Primary Responsibilities:


Conducting research on emerging and existing technologies. Recommend system alternative technologies and infrastructure development efforts that increase infrastructure flexibility, reliability, stability, scalability, resilience, availability, performance and cost effectiveness. All collective research efforts will contribute to the creation of architectural road maps that leverage software and cloud technologies. Research customer interaction, policy adherence, enterprise processes. May act as the subject matter expert of architectural virtualization.


Needs to guide in execution of Incident, Change, Release, Problem, Performance, and Availability Management


Security of all infrastructure is of paramount importance and is periodically audited, monitored and updated in keeping up with latest threats and risks.


Identifying best practices for future implementation. Architects provide feedback to the enterprise and incorporate all gathered information into future integration plans.


Provides DevOps thought leadership and mentoring in both advisory and delivery contexts, focusing on the requirements of Technology and Business and how these are best served by continuous improvements to our delivery approach



Required Technical skills and Experience


  • Over 10+ years of experience as IT Infrastructure Architect
  • Bachelor / Masters Degree in Computer Science, Information Technology or related field
  • Must have experience in Infrastructure architecting on AWS/ Azure/ Google cloud.
  • Should have a very good understanding of Cloud Native services (IaaS, PaaS, SaaS) platforms for application deployment and scalability in a cost effective manner, addresses scalability, availability, service continuity (DR), performance and security requirements. auto-scaling and self-healing.
  • Has hands on experience with cloud orchestration using Kubernetes or apache Mesos on marathon would be an advantage
  • Evangelizing microservices-based architectures using containerized applications; help to drive strategy and implementation of cloud native infrastructure
  • Sound Knowledge of RDBMS, preferably with MYSQL Mongo, Elasticsearch, Redis. Working knowledge of, CDN/WAF 
  • Proven expertise on Linux, and DevOps tools such as Git, Jenkings, maven, Bamboo Docker, Puppet, Ansible,Kubernetes,terraform. Elastic Beanstalk, Openshift
  • Infrastructure security (VPC, tunneling, API management, Governance) and networking security solutions like routing, switching, Firewalls etc.
  • Good debugging skills on Linux, Apache, Nginx, PHP, MYSQL and cloud-based application and administration of RHEL, CentOS/Ubuntu
  • Experience in Cloud scale APM and Monitoring Tools such as ELK ,Splunk, Nagios, Graffana, XMON Datadog, Dynatrace, Appdynamics, Cloud Monitoring.
  • Troubleshoot and debug environment and infrastructure problems found in the production and non-production environments.
  • Implements security improvements by assessing current situations; evaluating trends; anticipating requirements.
  • Determines security violations and inefficiencies by conducting periodic audits.
  • Upgrades system by implementing and maintaining security controls.
  • Must have knowledge of leading storage backup solutions.
  • Experience with one or more Unix shell scripting languages (Bash, C-Shell)
  • Team mentoring and support for ramping up new engineers
  • Provide leadership in planning, defining requirements, scoping efforts, and setting appropriate milestones
  • Using a data-driven process/mindset, author technical content to support the incident response process (e.g. postmortem/root cause analysis) and develop interim solutions to prevent or quickly resolve issues/problems the next time.
  • Experience with networking technologies (routing, switching, IP addressing, DNS, Load balancers, etc.) Knowledge of :  - File systems, NFS, CIFS, iSCSI - IPv4 networking, including TCP/IP, SMTP/POP/ IMAP, HTTP/S, LDAP – DNS
  • Ability to work independently while tackling complex problems
  • Passionate to palm ownership and responsibility of the systems - 24x7
Read more
Acadian technologies
at Acadian technologies
1 recruiter
prabhat singh
Posted by prabhat singh
Noida, NCR (Delhi | Gurgaon | Noida)
4 - 7 yrs
₹8L - ₹12L / yr
Sales
Channel Sales
Business Development
Telesales

Looking for a self-driven energetic, focused, result oriented DGM- sales for Noida location. The incumbent should have at least 8 years of experience in selling Digital solution to enterprises in digital agency and enterprises. Candidate should have a successful track record of achieving sales targets.


Must have exposure to interaction with senior-level executives and should have excellent communication & relationship management skills.


  • Build up a strong understanding of the Sales process both from a product perspective as well as from a market perspective.

  • Developing and maintaining a relationship with clients through ensuring effective account management. Ensuring customer retention through building long-term mutually beneficial relationships with clients.

  • Actively seek and enable new revenue opportunities for business enhancement.

  • Work with new and existing clients to drive business and revenue through product enhancement and product marketing.

Read more
Hipower Support Center
at Hipower Support Center
1 recruiter
Sekar Srinivasan
Posted by Sekar Srinivasan
Bengaluru (Bangalore)
0 - 8 yrs
₹2L - ₹3L / yr
Communication Skills
Customer Acquisition
Sales
Company Brief: HiPower Support Centre is a premium English language contact center that has been providing business process outsourcing solutions and services to hi-tech global customers for over 14 years. Our Indian Management Team with guidance from American experts, provide the best support to organizations around the world. We have over 1400 people servicing customers worldwide Role Brief: Handling game based queries for US based customers, through email Comprehend the customer requirement well & suggest apt resolutions Ensuring maximum Customer Satisfaction on every query Candidate Preference: Education – Any Graduate or plus two Desired Experience 0 to 5 yrs Desired Skills : Should be flexible to work in night shifts. Excellent written communication skills Good reasoning and analytical skills Good typing skills Basic computer knowledge Exposure to strategic game(mobile) would be preferable Benefits Salary - 18k to 26k gross Performance based incentives Free Food Free transportation Housing / Conveyance allowance Medical Insurance
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos