Cutshort logo
Glan management Consultancy logo
Customer Relationship Manager (Loyalty Program)- Fashion Industry
Customer Relationship Manager (Loyalty Program)- Fashion Industry
Glan management Consultancy's logo

Customer Relationship Manager (Loyalty Program)- Fashion Industry

satish Agrawal's profile picture
Posted by satish Agrawal
3 - 10 yrs
₹4L - ₹7L / yr
Gurugram
Skills
Loyalty program
Customer Relationship Management (CRM)
Customer Service
customer loyalty program
crm analyst
crm campaign

Position: CRM and Customer Service Associate (Loyalty Program) Fashion Industry

Location Gurgaon

Experience 3-6 year

Industry: Fashion/apparel/Leather

Qualifications: Bachelor degree in Marketing, Business Administration, or a related field

 

We are seeking a detail-oriented and proactive CRM Associate to join our team. This role involves calling customer, managing customer data, analyzing customer behavior, and implementing strategies to enhance customer relationships and drive retention. The ideal candidate will collaborate with marketing, sales, and product teams to execute effective campaigns and improve overall customer experience using CRM tools. This position will be reporting to marketing and working closely with operations for our brand.

 

Key Responsibilities:

1. Customer Data Management:

·         Maintain and update the CRM database to ensure data accuracy and consistency.

·         Segment customer data to enable targeted and personalized marketing efforts.

·         Monitor customer interactions to keep profiles current and actionable.

 

2. Campaign Management:

·         Plan and execute CRM-driven campaigns across email, SMS, and other communication channels.

·         Optimize campaigns through A/B testing, personalization, and automation.

·         Track and analyze campaign performance to provide actionable insights.

 

3. Customer Engagement and Retention:

·         Develop and implement customer loyalty programs and initiatives.

·         Identify and address customer pain points to improve satisfaction.

·         Assist in resolving customer queries or concerns through CRM platforms.

 

4. Analytics and Reporting:

·         Analyze customer data to uncover trends, preferences, and opportunities.

·         Prepare detailed reports on customer engagement, retention, and campaign ROI.

·         Provide recommendations to enhance the customer lifecycle journey.

 

5. Collaboration and Coordination:

·         Work closely with marketing, sales, and IT teams to align CRM efforts with broader business goals.

·         Coordinate with vendors and software providers for CRM platform updates and improvements

 

6. Customer Interaction and Support:

·         Provide exceptional service through various channels (phone, email, chat, social media) while maintaining a professional and courteous tone.

·         Address customer inquiries regarding products, orders, warranties, and repairs efficiently and accurately.

 

7. Skill Required:

·         experience in a CRM role or a similar position. • Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho, etc.).

·         Strong analytical skills and the ability to interpret data effectively.

·         Excellent communication and interpersonal skills.

·         Knowledge of email marketing and customer segmentation techniques.

·         Familiarity with marketing automation tools and platforms.

·         Experience with loyalty programs or customer retention strategies.

 

 

Mail updated resume with salary details-

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Glan management Consultancy

Founded :
2008
Type :
Services
Size
Stage :
Bootstrapped

About

We are the fastest growing manpower outsourcing company. We provides best time effective solutions to both prospective employers and employees
Read more

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

Wissen Technology
at Wissen Technology
4 recruiters
Seema Srivastava
Posted by Seema Srivastava
Bengaluru (Bangalore)
5 - 9 yrs
Best in industry
skill iconReact Native
skill iconJavascript
TypeScript
skill iconRedux/Flux
Xcode
  • Strong proficiency in React Native and JavaScript (ES6+).
  • Experience with ReduxContext API, or other state management tools.
  • Familiarity with TypeScript and strong understanding of mobile app architecture.
  • Knowledge of native build tools like Xcode and Android Studio.
  • Experience with RESTful APIs and third-party libraries.
  • Familiarity with GraphQL is a plus.
  • Hands-on experience in implementing pixel-perfect designs and animations.
  • Proficiency in using libraries like React Navigation, NativeBase, or Material-UI.
  • Experience with testing libraries like Jest, Detox, or Appium.
  • Strong debugging skills using tools like Chrome DevTools, Flipper, or similar.
  • Experience deploying apps to the App Store and Google Play Store, including managing certificates and provisioning profiles
Read more
An Ed-Tech start-up backed by by VC
An Ed-Tech start-up backed by by VC
Agency job
via Qrata by Prajakta Kulkarni
Remote, NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹15L - ₹20L / yr
skill iconJavascript
skill iconReact.js
skill iconRedux/Flux
Web Realtime Communication (WebRTC)
socket.io

Frontend Developer


We are inspiring the next generation of young innovators and entrepreneurs in India. We're an education startup co-founded by a Computer Science grad from MIT/Harvard and the former CEO of Apple India. We started out as code school, offering creative tech boot-camps on topics like Drone Programming, Android App Development, Game Programming, Full-Stack Web Development to k-12 students across the nation, and now we're building web and mobile products to deliver powerful learning experiences to students online, at scale.


Job Description

We are looking for a Front End developer who is excellent with JavaScript (React.js + Redux). Some proficiency with Node.js preferred as you’ll be hooking up your front-ends to APIs and occasionally writing your own.

Your primary focus will be to develop the UI/UX for highly interactive / social / multiplayer learning platform, across the Student Product, Parent Product, Teacher Product, Virtual Classroom, and more.

Responsibilities

  • Translating designs and wireframes into high quality React code
  • Styling re-usable components with pixel perfection and mobile responsiveness
  • Structuring state and information flow across your front-end app using Redux
  • Optimizing your code for SEO and maximum performance across a vast array of web-capable devices and browsers

Skills / Required Experience

  • 3+ years of hands-on experience with React.js
  • 2+ years of hands-on experience with Redux
  • Bonus: past experience with Socket.io and WebRTC
  • Writing and consuming REST APIs with Node.js 
  • A knack for benchmarking and optimization
  • Familiarity with modern front-end build pipelines and tools
Read more
Position for the Backend Java Developers
Position for the Backend Java Developers
Agency job
via The Hub by Sridevi Viswanathan
Kochi (Cochin)
2 - 10 yrs
₹10L - ₹13L / yr
skill iconJava
Spring
skill iconSpring Boot
RESTful APIs
MySQL
Looking for Problem Solver, Dreamer, and coding Enthusiasts.

Technical Skills :

Java, Spring Boot, MySql, CI/CD Automation.
UI Scripting,NPL/ML
Read more
Healthcare IT evolving a product on Dentistry for US market
Healthcare IT evolving a product on Dentistry for US market
Agency job
via The Hub by Sridevi Viswanathan
Remote, Trivandrum
3 - 7 yrs
₹15L - ₹25L / yr
skill icon.NET
skill iconHTML/CSS
skill iconJavascript
Requirements

Aggressive problem diagnosis and creative problem solving skills
2+ years of relevant technical experience
.Net, C#, Web APIs, javascript, html, css and angular 2+
Excellent design, coding, debugging and testing skills
Strong knowledge of OOPS concept and da structures
Unit testing (xunit / Nunit / Karma / Jasmine / Jest)
Proven experience with Git
Product experience on cloud based atmosphere would be a plus

Roles and Responsibilities

Translate application story boards and use cases in to functional applications
Participate in the full life cycle development process from design, development / code, test, release and maintenance
Work closely wiht technical leads to deliver the platform as per the schedule
Analyse and improve the performance, scalability, stability and security of the product
Identify bottlenecks and bugs, devise solutions to the problems
Assure design and code quality are maintained
Help customers and work with support team as needed
Read more
ControlCase
Rama B
Posted by Rama B
Remote only
2 - 5 yrs
₹5L - ₹19L / yr
skill iconRuby
skill iconRuby on Rails (ROR)
Perl
skill iconPython
NOSQL Databases
+5 more
ROR 
  • Strong knowledge of Ruby on rails framework.
  • Strong Knowledge of coding languages, like PERL, Python and Ruby.
  • Good knowledge of Relation and NoSQL databases. like MySQL, Postgres, NoSQL etc.
  • Knowledge of Microservices development and AWS concept will be an added advantage.
  • Ready to adopt new technologies and implement them in project.
Read more
Bijak
Remote only
2 - 10 yrs
₹10L - ₹20L / yr
Appium
Selenium
Software Testing (QA)
Test Automation (QA)
JMeter
+3 more
  • About: Founded in April 2019, Bijak is a B2B marketplace for suppliers and buyers across India’s Agri value chain. Bijak aims to bridge the information asymmetry and lack of accountability in agricultural commodities trading. Since its launch, Bijak has expanded across 22 states, 400 regions, and 80+ commodities. We currently have a lean team of 100+ and are growing on a rocket trajectory.

 
  • Team Size: 100 +

 
  • Funding Details: Bijak is backed by well renowned global investors, who have invested across unicorns and have taken companies to IPO globally. Bijak has raised ~$14.5 MN (INR 110 Crores) across two rounds from Sequoia Capital, RTP Global, Omidyar Network, Omnivore Partners, Better Capital, AngelList, and Tempo ventures. Also, recently we raised another ~$20 MN in our Series B Funding.

 
  • Bijak Product: Bijak Product B2B traders, who control 80% of India’s USD 300 Bn Agri value chain, have limited access to technology, information, and credit. Bijak helps these customers/MSMEs discover each other along with the counter party’s rating so that customers can transact with minimal friction by accessing Bijak’s layer of trust & reliability. The suppliers and buyers are not just able to transact or discover each other but are also able to find out meta-data of each other to make a faster & reliable transaction through the application.

 
  • Founding team:

The founders have been entrepreneurs, investment bankers, and venture capitalists across various organisations in the past - J.P.Morgan, Avendus Capital, Rocket Internet, Asia Innovations Group, Transit Capital, ZS Associates, etc. Please find the founder profiles here – Nukul Upadhye, Mahesh Jakhotia, Jitender Bedwal, Daya Rai and Nikhil Tripathi. They have led & run start-ups backed by global funds such as Index Ventures, KPCB, Matrix Partners etc.

 
  • What values do we appreciate?

  • First-principles - Independently being able to formulate a particular problem & coming up with a solution based on first principles thinking

  • Grit - Showing resilience & courage during tough times to tackle any mammoth problem

  • Native capability - Having a high standard of native capability in their area of expertise

  • Humility - We welcome candidates who are grounded and humble with our various stakeholders

  • Hunger - Always looking to refine their skill-set, knowledge, and network for the dual betterment of their career and company

 

 

JOB PROFILE: 

An opportunity for an SDET, the role will be working alongside an expanding QA team, and the candidate will be focusing on writing automated acceptance tests for Android Mobile Apps

 

Responsibilities:

• Define and implement test automation strategy including roadmap, tools, framework & approach.

• Implement, maintain and improve test automation frameworks

• Write automation scripts for overall app functionalities

• Actively work with development and infrastructure teams for integrating test automation as an integral part of the Continuous Delivery pipeline

• Provide leadership, guidance, training and mentoring to implement test automation cross the organisation

• Pro-actively seek to make continuous improvements to test coverage, execution and automation

• Conduct performance/load testing for both client-side and server-side of the app using Jmeter

 
Must haves:
 
  • Automation using Appium for Android platforms

  • 6+ years of Proven experience in defining and operationalization of test automation strategy and frameworks

  • Hands-on test automation experience, in a professional software development environment

  • Experience in performance testing of the app using Jmeter.

  • A solid understanding of test-driven development, continuous integration, continuous delivery both in principle and in practice

  • Good expertise in Maven, Jenkins, Github, Selenium Webdriver using Java, POM and TestNG

  • Demonstrated experience developing high-quality test strategies and test execution specific focus on cross-device testing.

  • Ability to create good acceptance and integration test automation scripts and integrate with Continuous integration and code coverage tools to ensure 80% or higher code coverage.

 

Good to haves: 
 
  • Excellent organisation, communication, and interpersonal skills

  • Strong analytical and problem-solving skills with the ability to work in an unstructured, fast-paced environment

  • Good understanding of e-commerce and finance domain

  • Strong organisational and problem-solving skills with great attention to detail, critical thinking, solid communication and proven leadership skills - with the ability to lead multiple test paths simultaneously.

 
Read more
BiCSoM Technologies Pvt Ltd
Prashant Gupta
Posted by Prashant Gupta
Remote, Bengaluru (Bangalore)
3 - 4 yrs
₹1L - ₹1L / yr
skill iconReact.js
skill iconRedux/Flux
Tailwind.CSS
Chakra.CSS


React.js Developer

Software engineering - Bengaluru and remote


Description:

Building products at BiCSoM is about turning dreams and ideas into lovable technology and design solutions. As a mindful member of the BiCSoM team you will create rule-breaking mobile applications and websites using React.JS, Redux, HOCs, Jest, Tailwind and Chakra.CSS. Large number of people across the globe use our products everyday, we take pride in wearing ‘Made with love in India’ on our sleeves.


Requirements:

What are we looking for?

  1. We expect you to have your domain knowledge of React.JS, Redux, Next.JS,  HOCs, Functional components, Tailwind.CSS, Chakra.CSS, Bootstrap and Jest
  2. There are few skills which you need to have from get-go:
    1. You are a problem solver, polite and someone who values team members and customers
    2. You respect time and understand, lost time never  comes back
  3. You have the ability to explain your algorithms and solutions and understand how to ask questions with respect to mobile app development and web development scenarios
  4. You are a smart and energetic talent from engineering and computer science background 
  5. Based on the situations you can contribute individually or work with team and make work productive and fun
  6. In terms of day to day work, for 2 to 5 years you should have done the following:
    1. At least 4 to 5 live projects in React.JS
    2. Thorough understanding of stage management in React
    3. Writing frontend code with SOLID principle
    4. Unit testing of your code with Jest
    5. Collaborative development with BitBucket or GIT and handling of code merge conflicts
    6. Documenting frontend code 
    7. Knowledge of different browsers and various databases supported by browsers locally
    8. Proficient in Linux,  and understanding of Ubuntu OS
    9. Knowledge on Vue.JS or Svelte is a plus

Other information:

  1. Work location: Bengaluru city and Remote
  2. Working days - 6 days a week

Welcome to BiCSoM careers:

BiCSoM Technologies Private Limited is committed to breakthrough innovation and success for its team members. From our mindful culture of compassion and wisdom to passionate customer success philosophy, this is one awesome place to work! So come and experience what it takes to build digital products which are loved by millions of users across the globe. You will find speed, agility, fun and supportive culture where we are responsible for each other’s success. 


  1. BiCSoM is a registered startup under the Startup India initiative of Government of India and a DIPP registered MSME
  2. BiCSoM was recognized as one of the top AR/VR startups in India in 2018 in DCB Bank innovation carnival
Read more
Whitehat jr
at Whitehat jr
13 recruiters
Kruti Patel
Posted by Kruti Patel
Mumbai
0 - 12 yrs
₹4L - ₹9L / yr
Sales
Communication Skills
Customer Service

About Whitehat Jr

WhiteHat Jr was created to solve the #1 gap in our school system today. Today, in the computer age, less than 1% of schools teach algorithmic thinking despite research indicating early years as the turning point for deep coding skills. WhiteHat Jr prepares kids 5-12 for this new world. Kids learn both the fundamentals of coding--logic, sequence, structure, algorithmic thinking - and experience the joy of creative expression in building animations, games and apps using code.

About the role

We’re seeking a qualified Sales Manager to sell Whitehat Jr’s product that our customers have grown to rely on. The Sales Manager will utilise their skills to generate high quality leads, build a strong relationship with customers and close deals. The ideal candidate will be a quick learner with strong negotiating skills, and demonstrate the ability to showcase our offerings in a compelling way.

Role details (please read)

Scope: Exceed targets for New Sales, Referrals or Renewals, in an individual contributor role

Work Location: Remote online work until offices reopen, candidate may be based anywhere in India

Working days: 6 working days with 1 day-off which may be during week

Shifts (subject to change): shift start hour will be after 6 AM and shift end hour before 12 midnight

Mandatory Language Fluency: English, Hindi

Laptop/Wi-fi: candidates to use their own laptops, wi-fi will be reimbursed

Additional Compensation: If applicable, this will be decided basis your allocated shift after you join

Qualifications

  • Proven B2C Sales track record of exceeding targets, >2 years of Sales experience
  • Fluency in English and Hindi, ability and willingness to deliver in a high pressure environment
  • Excellent communication, interpersonal, problem-solving, presentation, and organisational skills.
  • Ability to counsel a parent for the child's future
  • Comfortable with changing shift timings so that we may serve our customers better
  • Graduation is not mandatory for candidates with minimum 6mnths of experience
  • Graduation & MBA fresher can apply
  • Working knowledge of Salesforce, spreadsheets (Excel, Google Sheets ) and powerpoint
Read more
company logo
Agency job
via kaam.work by Prateek Mishra
Bengaluru (Bangalore)
3 - 7 yrs
₹5L - ₹30L / yr
skill iconJavascript
skill iconHTML/CSS
skill iconReact.js
Frontend Engineer
Frontend Engineer
Frontend Engineer
Frontend Engineer
Read more
Kraftshala
at Kraftshala
1 recruiter
Anubhav Aggarwal
Posted by Anubhav Aggarwal
NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹9L - ₹13L / yr
skill iconLaravel
skill iconAngularJS (1.x)
skill iconMongoDB
skill iconJavascript
skill iconPHP
+1 more
We build products and services that are useful for the student, in the form of online education programs that helps them get industry insights & one-to-one mentorship, as well as for recruiters such as P&G, Nestle and Flipkart to identify and connect with top talent on business schools. We are building for the next generation of business recruitment. Excited? Join us. What you will be doing We presently have 2 products, both based on Laravel (PHP). One has MongoDB + Angular JS stack (e-Learning platform) and one has MySQL + HTML stack (scheduling + video conferencing platform). You will be responsible for taking control of the development of these products, work in association with outsourced teams to maintain and build these platforms. - Implement and maintain features in Kraftshala’s applications, web services and products - Interact with Product, Design and Engineering teams to spec, build, test and deploy new features - Improve testing, streamline product releases and maintain product quality What you need -Experience building applications and services on the web platform with PHP (Laravel), MongoDB 7 MySQL, AngularJS, JavaScript, HTML and CSS 
-Strong product and design sensibilities and an obsessive attention to detail 
-Strong communication skills, get-things-done attitude, and empathy 
-Comfortable working across the stack including prototyping, development, 
testing and deployment 
-Able to take complex problems and break them down into smaller tasks 
-Comfortable with iterative development practices and code reviews -Deep understanding of software development principles Plus points -Experience working on large scale PHP applications 
-Experience with Data & ML based applications
-Previous experience as part of a product oriented team 
-Contributions to open-source
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos