
Job Title: Customer Service Representative – Healthcare – FEMALE
Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)
Department: Customer Service
Reports To: Operations Manager
About Miror
Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in
Summary
We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.
Key Responsibilities
· Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.
· Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.
· Communicate with customers through phone calls, WhatsApp, email, and SMS.
· Execute and manage WhatsApp and email marketing activities.
· Record, update, and maintain accurate customer information, interactions, and feedback in the system.
· Follow up with customers to ensure satisfaction and support patient engagement.
· Collaborate with internal teams to ensure smooth communication and customer experience.
Requirements
· Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.
· 3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.
· Strong verbal and written communication skills with persuasive ability.
· Proficiency in MS Office and basic computer applications.
· Customer-oriented mindset with strong problem-solving skills.
· Ability to multitask and work in a fast-paced environment.
Key Skills
· Customer Service Excellence
· Healthcare Product Knowledge
· Strong Communication & Relationship Management
· Empathy, Patience, and Active Listening
· Attention to Detail
· Time Management
Why Join Us?
· Work at the intersection of healthcare, community, and technology
· Directly impact the lives of women across India and beyond
· Flexible work environment and collaborative team
· Opportunity to grow with a purpose-driven startup
How to reach me?
Message me here
Check us out on – www.miror.in
Best Regards,
Indrani Dutta
Senior HR Manager
www.miror.in

About Mirorin
About
Miror Therapeutics is a FemTech startup redefining women’s health—from perimenopause to full-spectrum care—with science-backed supplements tailored for 150M+ Indian women and over a billion globally. Creating a Menopausitive World
Candid answers by the company
Role & Responsibilities:
· Design engaging graphics for Miror’s social media, ensuring brand consistency.
· Create artwork, illustrations, and promotional content for social media (Photoshop,
· Illustrator required).
· Develop marketing materials and ensure brand consistency across collateral (Illustrator,
· Photoshop, InDesign required).
· Support community-building initiatives, product launches, services, apps, and other monetization efforts.
· Assist with UI/UX design by creating wireframes, storyboards, and prototypes (Figma proficiency is a plus).
· Edit and produce videos for social media (Adobe Premiere Pro).
Preferred Candidate Profile:
· Expertise in Photoshop and Illustrator/Corel Draw.
· Strong typography, color theory, and layout design skills.
· Experience in video production (Adobe Premiere Pro).
· Knowledge of UI/UX design is a plus.
· Excellent communication skills and attention to detail.
· Ability to work in a collaborative, fast-paced environment.
· Must be able to work from the office.
Qualifications
· Degree or certification in Graphic Design or related field
· 4-5 years or more of experience in graphic design
· Proficient in Adobe Creative Suite
· Strong communication, conceptual thinking, typography skills and design skills
· Portfolio of work
Why Join Us?
● Be part of a high-growth startup tackling a real need in women’s healthcare.
● Work with a passionate, purpose-driven team.
● Opportunity to grow into next generation focused company roles as we scale.
· Competitive salary and career progression.
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1. Financial Strategy & Leadership
Develop and execute financial strategies aligned with company growth objectives
Partner with CEO and leadership team on business expansion, investments, and risk management
Provide financial insights to support strategic decision-making
2. Financial Planning & Analysis (FP&A)
Lead budgeting, forecasting, and financial modeling processes
Monitor project-wise profitability and cost performance
Analyze variances and recommend corrective actions
Drive margin improvement across projects
3. Project Accounting & Cost Control
Oversee project costing, revenue recognition (percentage of completion method), and billing
Ensure accurate tracking of:
BOQs (Bill of Quantities)
Variations and change orders
Material and labour costs
Implement strong cost control mechanisms for facade projects
4. Treasury & Cash Flow Management
Manage cash flow, working capital, and liquidity planning
Oversee banking relationships, including:
Bank Guarantees (BGs)
Letters of Credit (LCs)
Project financing
Optimize fund utilization and reduce finance costs
5. Accounting & Compliance
Ensure accurate and timely financial reporting as per applicable standards
Oversee audits, taxation (GST, Income Tax), and statutory compliance
Maintain strong internal controls and governance frameworks
Ensure compliance with contract terms and financial regulations
6. Risk Management
Identify financial and operational risks in projects and contracts
Evaluate contract terms for financial exposure
Implement mitigation strategies for cost overruns, delays, and claims
7. Commercial & Contract Management
Review contracts for commercial viability and risk
Support negotiation of project terms, payment milestones, and escalation clauses
Monitor receivables and ensure timely collections
8. Team Leadership
Lead and mentor finance, accounts, and commercial teams
Build systems, processes, and SOPs for scalability
Drive automation and ERP implementation (if required)
Key Requirements
Education
CA / CPA / MBA (Finance) or equivalent qualification
Experience
10–18+ years in finance, with at least 5 years in a leadership role
Strong experience in construction, facade, EPC, or project-based industries
Proven expertise in project accounting and contract management
Skills & Competencies
Strong financial acumen and strategic thinking
Expertise in cost control and margin management
Knowledge of BGs, LCs, and project financing
Excellent leadership and stakeholder management skills
High proficiency in ERP systems and financial tools
Key Performance Indicators (KPIs)
Project profitability and margin improvement
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About the role
We’re looking for a full-stack developer to join our founding team and drive our product development. If you’re someone who thrives on high ownership, can figure stuff out on your own and wants to be part of the zero-to-one journey, this might be for you.
What you’ll do
- Tl;dr code, debug and repeat, but since job descriptions are supposed to be serious stuff, feel free to read on;
- You’ll be responsible for architecture and development of both frontend and backend systems;
- Brainstorm and prioritize features with the product team based on technical feasibility to define the product roadmap;
- Ownership of shipping features from writing the frontend and backend code to making it live;
- Unless you’re the one who writes answers on stackoverflow, your code is going to break so make sure you can come back and fix it;
What makes you a good fit
- If you can write code that works, we should be good but read on (disclaimer: most of what follows is not a hard requirement);
- You have 1-3 years of experience building a product from scratch or being in the initial engineering team of an early stage startup;
- Well versed with front-end technologies like HTML, CSS, Javascript to craft intuitive UIs;
- Worked with React.JS & Redux (or similar frameworks) to build scalable, reusable components;
- You've built backend architectures using Node.js & Postgres (Brownie points if you’ve worked with Redis & Sequelize);
- Deployed applications on AWS using services like RDS, EC2, S3, Cloudfront;
- You can write tests, are great at logging {by great logging we don’t mean embarrassing console logs} & error tracking using tools like Sentry & Travis CI;
- Most of the above is us trying to sound legit about our stack, so if you’ve not worked with some of it & are open to learning or have better ideas, it’s totally cool;
Location: Delhi NCR, India (Remote for now, hybrid model post-covid)
Job Requirements:
· Bachelor’s degree (minimum) in Computer Science or Engineering.
· Minimum 5 years of experience working as a senior–level Software Engineer
· Excellent programming and debugging skills in C/C++and Python
· Experience developing on Windows and Linux systems
· Experience in automation of manual tasks
Although not required, the following are a plus:
· Experience working with Build scripts, Shell scripts, Makefiles
· Experience with Jenkins and other CI/CD tools
· Knowledge of RESTful web services and docker
Graduate/Post Graduate/MBA with 1 year of experience from BFSI
Work Experience 1+ Years of Sales experience,
Preference to NISM Certified candidates with experience in new client acquisition
Critical Skills Required
Relationship Management
Influencing Skills
Technical - Product Knowledge
Presentation skills
Interpersonal skills
Effective Communication
Result oriented with proper adherence to compliance
Negotiation skills
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Own the back end and front end stack
-
Build the mobile app in react native
-
Build the web front end using react js
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Build the backend in nodejs, express and mysql
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Build the data platform in kafka, clickhouse and presto
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You have experience working with reactjs, nodejs
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you can write scripts using python
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you have some exposure to database systems like postgres, clickhouse,
-
you like learning new technologies
-
you prefer working in high impact small teams
Senior PHP Laravel Developer
Position: Senior PHP Laravel Developer
Experience Required: up to 3 years
Positions: 03
About us:
Saakh is building a social networking platform for businesses who sell on credit in order to solve for their payment collection challenges faced by every seller on a day to day basis. Our vision is to make payments collections timely and automatic for these businesses. Saakh is building a community of trustable businesses. We are building an eco-system where a business who has cheated once can never cheat again.
Job description
You will be responsible for handling entire back-end infrastructure of Saakh. You will work closely with founder and CTO to discuss the strategy and to implement the said aforesaid within the deadlines. Saakh is a fast-moving start-up who is at the early stages, timely execution is of paramount importance.
Job responsibilities
- Build innovative, state-of-the-art applications.
- Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
- Prepare and maintain all applications utilizing standard development tools.
- Utilize backend data services and contribute to increasing existing data services API.
- Lead the entire web application development life cycle right from concept stage to delivery and
post launch support.
- Convey effectively with all task progress, evaluations, suggestions, schedules along with
technical and process issues.
- Document the development process, architecture, and standard components.
- Coordinates with co-developers and keeps project managers well informed of the status of
development effort and serves as liaison between development staff and project manager.
- Keep abreast of new trends and best practices in web development.
Desired profile
- Previous working experience as a Laravel developer for 4+ years.
- BS/MS degree in Computer Science, Engineering, IT or similar relevant field.
- In depth knowledge of object-Oriented PHP and Laravel PHP Framework.
- MySQL profiling and query optimization.
- Creative and efficient problem solver.
- Excellent command on Core PHP and MySQL using MVC Architecture.
- Excellent skills in PHP/Javascript.
- Knowledge of At least one CMS (WordPress, Magento or Drupal)
- Excellent of Laravel framework.
- Strong object-oriented programming skills.
- General knowledge of both front-end and back-end web development from a consumer.
- Perspective Knowledge of eCommerce integration.
- Should know about child theme and its structure.
- Should know about creating plugins for theme customization
- It is must to have a high sense of integrity.
Are you one of us?
We welcome you to Saakh’s family.
Position Description
As a Startup Growth Manager, you will work closely with - and learn from - our VP of Sales, Founders, and Client Partners to seek new target accounts and expand existing accounts. Flexiple is in hyper-growth mode right now, and this role is instrumental in keeping us on our upward trajectory.
This role is perfect for someone who is passionate about sales and looking to use this opportunity as a launchpad into inside sales. Learn firsthand how your efforts lead to opportunities for the company and become skilled in researching potential customers, creative outreach, enticing potential clients.
You have the opportunity to be a part of a company that is leading the remote work revolution and changing the way B2B sales is done in the services industry. We expect to grow to $15 million by end of FY22-23.
This is a remote position. However, we require applicants to overlap with both US and Indo-Australian timezone.
Your Responsibilities:
- Full Sales Cycle Management: You will manage the entire sales cycle from claiming the lead to closing the sale. As the first and main point of contact for our prospective clients, you will be responsible for bringing these sales to the finish line.
- Client Rapport and Industry Knowledge: Clients are at the heart of everything we do. You will be building rapport with our prospective clients, including researching clients prior to outreach, staying informed on industry trends, and Flexiple's competitors.
- Collaboration with Team Members: You will collaborate with your team to respond to high-volume inbound client leads with urgency. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.
- Growth and Development: Our team has an aversion to complacency. We are always looking to improve both individually and as a team. Being open to and implementing feedback will be critical keys to success in this role and at Flexiple. As you become more comfortable in the role, you will help evolve our demand generation strategy and tactics.
Expectations in Week 1
- Onboard and integrate with Flexiple.
- Learn our business model, about your team members and our story.
- Understand the current client sales, delivery processes while working with the team.
- Become acquainted with the cross functional teams that you will be working along side
Expectations in Month 1
- Complete understanding the current client sales, delivery processes while working with the team.
- Begin to claim and talk to leads, understand their initial needs, overcome any objections, present our value proposition, and close the leads that are a good fit for us and our model.
- Work alongside the various talent units to ensure your prospects are progressing through the funnel.
- Pick up necessary tech skills that are needed for the industry.
Expectations till Month 3
- Be fully ramped up and integrated into the team.
- Continue working on own set of leads and deliver on targets by exhibiting a successful track record of hitting sales goals.
- Build up on the tech skills you picked up in the first month.
Expectations till Month 6
- Have a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.
- Identify areas of process improvement to help increase efficiency and effectiveness for the team.
- Begin to mentor new members of the team, helping them learn about Flexiple, our model, and pass along standard methodologies.
Expectations in Year 1
- Continue to gain and close new business along with managing your funnel to consistently meet and exceed sales targets.
- Become a productive, collaborative, and consistent contributor to the team.
Who are you:
- 0-4 years of experience working in the tech/ startup ecosystem or an engineering graduate with basic understanding of technology.
- Previous software or tech-related sales experience and education are a plus.
- You are "client-centric". You will be working with prospective clients daily; uncovering and resolving clients’ issues through value-based selling.
- You thrive in a fast-paced environment. We are growing rapidly as a company and, as a result, we move quickly. Having exceptional time management skills and the ability to manage a high volume of clients is key to being successful in this role.
- You have a “will-to-win” attitude. You’re looking to not only meet but exceed your quota and are naturally competitive. We provide a base salary plus commission and want our Startup Managers to make the most out of it!
- You’re a “learn-it-all”. We are looking for someone that is always looking to grow, strives for improvement, and constantly seeks feedback from peers/ leaders.
- Along those lines, you are highly collaborative with your team members. Even as an individual contributor, you seek to share and gain knowledge from those around you.
- You don’t take yourself too seriously; you have a sense of humor and are comfortable with sarcasm. This position does sit on our Sales teams, after all.
- You must be a world-class individual contributor to thrive at Flexiple. You will not be here just to tell other people what to do.
Compensation and Benefits:
- A fully remote (work from anywhere) role
- Receive a more-than-competitive salary plus benefits
- A flat and transparent culture
- Support for setting up home office
- Enjoy a culture with opportunities for growth and learning
- Oversee the company's finances, providing leadership and coordination in financial reporting, treasury management accounting, and compliance
- Be a key part of the senior team, working closely with the CEO and senior leadership
- Take responsibility for funding documentation, diligence, and related financial coordination
- Strike alliances with leading banking and financial institutions for financial operations, marketplace operations, and the like
- Work in an entrepreneurial environment (i.e. open office, no separate cubicles, flat travel policies with economy class travel and no five-star stays, a hands-on, do-it-yourself culture, etc) and display a similar entrepreneurial spirit
Requirements
- Exceptional interpersonal skills and demonstrated leadership abilities
- Entrepreneurial at heart and likes to take ownership
- Excellent analytical skills, motivated, hardworking and self-driven leader
- Should have experience in building and scaling finance teams from scratch
- The leader is expected to be a team player with experience in managing people and projects, a self-starter with a proactive attitude
- The ability to interact with stakeholders internal and external is essential
Specific Prior Experience In
- Financial reporting & statutory compliance:
- Provide daily/weekly/monthly financial and management information reports including budget vs actual
- Responsible for accounting and financial systems, 100% statutory compliance and timely, adequate controls, and accurate bookkeeping
- Ensure legal and licensing compliance with periodic scanning of business models
- Taxation and audits:
- Develop appropriate processes to reduce the tax burden. Monitor compliance with statutory authorities for taxation
- Liaise with external auditors to ensure timely and smooth closure of financials. Smoothly complete statutory and internal audits
- Working knowledge of Node-Sync, callback hell and ways to control asynchronous behavior of Node functions.
- Strong command on ES6(EcmaScript) or Javascript and its concepts like prototypes, call back, closures etc
- Should have deep understanding of Native Node.js, Express.js, HAPI.js and middlewares.
- Candidates must have proper understanding and command on RESTful API development and consumptions.
- Candidates must know to use promises, async-await to control synchronization of business logic components.
- Candidates must have knowledge of JWT, oAuth and passport.js for user authentication.
- Candidates must have knowledge of GIT, Bit-bucket.
- Candidates must have knowledge of application deployment.
- Experience with NoSQL databases eg mongodb (preferred).








