
Customer Care Executive – Inbound Process | Ahmedabad
Role Overview:
We are hiring a Customer Care Executive to manage inbound calls & emails, resolve client queries, and deliver excellent customer service.
Responsibilities:
- Handle inquiries via calls/emails & provide timely solutions.
- Identify and assess customer needs to ensure satisfaction.
- Maintain accurate documentation & follow communication guidelines.
- Support clients with clarity, professionalism, and problem-solving skills.
Requirements:
- Graduate/Postgraduate (any field except engineering).
- 0–5 years of client servicing experience (Mutual Fund preferred).
- Fluency in English, Hindi & Gujarati with excellent communication.
- Loyal, honest, decision-maker with a long-term vision.

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About Us
CCTech's mission is to transform human life by the democratization of technology. We are a well established digital transformation company building the applications in the areas of CAD, CFD, Artificial Intelligence, Machine Learning, 3D Webapps, Augmented Reality, Digital Twin, and other enterprise applications.
We have two business divisions: product and consulting.
simulationHub is our flagship product and the manifestation of our vision. Currently, thousands of users use our CFD app in their upfront design process.
Our consulting division, with its partners such as Autodesk Forge, AWS and Azure, is helping the world's leading engineering organizations, many of which are Fortune 500 list of companies, in achieving digital supremacy.
Job Description
We are seeking highly skilled C# developers with over 5+ years of experience. The ideal candidates will have a strong background in .NET development, with a focus on performance improvement and concurrent programming. You will play a key role in designing and optimizing high-performance applications while working collaboratively with a dynamic team.
Responsibilities:
- Collaborate with the development team to enhance and globalize the application.
- Analyze and implement features, bug fixes, and optimizations in the codebase.
- Write clean, efficient, and maintainable code in C# and/or C++.
- Adapt and extend existing code to support internationalization and localization requirements.
- Conduct unit testing, integration testing, and debugging to ensure robust and reliable software.
- Work closely with QA to ensure quality assurance and address identified issues.
- Provide technical support and documentation for developed features.
- Coordinate with cross-functional teams and stakeholders, ensuring timely delivery of project milestones.
Requirements
Required Skills and Qualifications:
- 5+ years of experience in Windows application development using C# or C++.
- Strong understanding of object-oriented programming and design principles.
- Proficiency in working with Windows Presentation Foundation (WPF) or similar UI frameworks.
- Experience with globalization/localization processes, including handling multilingual user interfaces and data.
- Solid understanding of Windows APIs and system-level programming.
- Familiarity with version control systems like Git.
- Strong problem-solving skills and the ability to debug complex systems.
- Flexibility to work at least half of the time in US Portland timezone.
Preferred (Good to Have) Skills:
- Knowledge of CAD software.
- Experience with COM-based development.
- Experience in integrating or maintaining localization frameworks in existing applications.
- Understanding of software performance optimization techniques.
- Prior experience working with global teams and distributed development workflows.
Benefits :
- Opportunity to work with a dynamic and fast-paced IT organization.
- Make a real impact on the company's success by shaping a positive and engaging work culture.
- Work with a talented and collaborative team.
- Be part of a company that is passionate about making a difference through technology.
Roles and Responsibilities:
- Proven experience in Java 8, Spring Boot, Microservices and API
- Strong experience with Kafka, Kubernetes
- strong experience in using RDBMS (Mysql) and NoSQL.
- Experience working in Eclipse or Maven environments
- Hands-on experience in Unix and Shell scripting
- hands-on experience in fine-tuning application response and performance testing.
- experience in Web Services.
- Strong analysis and problem-solving skills
- Strong communication skills, both verbal and written
- Ability to work independently with limited supervision
- Proven ability to use own initiative to resolve issues
- Full ownership of projects and tasks
- Ability and willingness to work under pressure, on multiple concurrent tasks, and to deliver to agreed deadlines
- Eagerness to learn
- Strong team-working skills
This role will drive operations on focused contractual agreements while working with a team of highly motivated, technical individuals who work in a collegial, collaborative work environment. Your key role is leading and coordinating a multisite VMWare operation ensuring systems and resources remain operational. In addition, you would contribute to the analysis and formulation of strategic performance direction across all areas of responsibility.
Primary Responsibilities
- Support the full system engineering life-cycle of VMware infrastructure: requirements analysis, design, development, integration, testing and implementation
- Manage and maintain multiple vCenter, vSphere, ESXi systems to include VSAN clusters
- Ensure security patching and system hardening are maintained to meet integrity and availability requirements
- Maintain system resource optimization based on analysis of hosted systems
- Draft and review information security policies, standards, and procedures.
- Complete risk and vulnerability assessment at the network, system, and application level.
- Complete regular situational awareness reports and daily monitoring
Desired Certifications / Training:
- VMware VCP or higher
- System Admin / Data Center Admin Training
EDUCATION & EXPERIENCE:
- Requires BE
- 1.5 + – 7 years of prior relevant experience
Target Closure of Hiring
- 12th Dec 2022
Pay Range:
- 4 L to 16 L INR
Remotework
- No
Night Shift
- as per Shift on Roaster
Location
- Mumbai
Minimum 2+ years of PHP & Codeigniter development experience.
Experience in Front end / Full Stack, must have knowledge in all stages of software development.
Write, design, or edit Web page content, or direct others producing content.
Evaluate code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems.
Advanced/Expert proficiency level in WordPress, PHP, JavaScript, JQuery, MySQL, HTML5, CSS3, XML Capable of developing and customization of WordPress Plugins.
Experience in PHP & MySQL, MVC Based coding, JavaScript, XHTML, CSS3, JQuery.
Must have experience with API integrations Must be experienced with Payment Gateway integrations Familiarity with React JS, Angular is a plus.
Mandatory Skills: PHP, Codeigniter, MYSQL, JavaScript, JQuery, HTML5/CSS3, Angular JS, React Js
Additional Skills: Must follow front-end and backend coding standards for websites.
Ability to lead a complex project, including requirements analysis and development.
Ability to communicate and present solutions to clients and colleagues.
Applicant must be a self-motivated and effective problem solver who can prioritize and manage workload to meet critical project milestones and deadlines.
Examples of your past work!
Sub Roles : PHP,Python,Wordpress,Laravel,Web-Development Max
Experience : 2-4 years
Delivery Manager
Job Description
- Review customer orders and plan and coordinate in the execution of projects and manage the client accounts
- Develop scope and budget for projects
- Ability to understand all technical aspects of the project and its requirements, articulate and communicate the same to internal stakeholders
- Work with the Presales team to define the technical specification for features and functionalities and also determine the effort associated
- Hands-on experience in creating SDD, SRS, Gantt Charts, etc.
- Work closely with Engineering, Solutioning and Platform teams during requirement gathering and documentation phase to understand establish the scope of development work in projects
- Provide suggestions on implementation approach, limitations/complexity around implementation with respect to the platform used, and recommendations for alternative solutions
- Perform resource allocations and workload assignments according to project requirements.
- Report project status to customers and develop required project documentation.
- Serve as primary contact across all the projects being handled and concerns in assigned accounts
Must have skills:
- 8+ years of experience leading and delivering projects to high standards and managing high-value accounts
- Basic understanding of application development technologies like Python, ML, API Integration, etc.
- Good understanding of server/storage configuration, API Integration, Cloud deployment, and configuration
- Should have experience working with large government clients and/or large enterprises in BFSI, eCommerce, Healthcare, Retail, and other such verticals
- Proven track record of building positive and productive working relationships with customers for business growth
- Ability to analyze and troubleshoot issues in a timely fashion
- Ability to identify process improvements to achieve cost-effectiveness and time-saving
- Proven ability to operate with authority and take critical business decisions to meet customer expectations.
- Should have exceptional communication skills (verbal and written) in English
Essential Personal Attributes:
- Must be a strong relationship builder with experience within managing all stakeholders
- Interest in emerging technologies and how they can be applied to drive business outcomes
- Demonstrated commercial and business focus
- Negotiation and influencing skills utilizing a consultative approach
- Ability to multitask and prioritize work to meet timeframes
- Ability to take ownership of tasks as allocated and raise issues or request resources as appropriate
- Ability to communicate technical information to non-technical colleagues and clients.
- Excellent stakeholder management and reporting skills
- Must be able to translate technical environments into business language
- Strong commercial acumen
Experience and Education
• Bachelor’s degree in engineering or equivalent.
Work experience
• 4+ years of infrastructure and operations management
Experience at a global scale.
• 4+ years of experience in operations management, including monitoring, configuration management, automation, backup, and recovery.
• Broad experience in the data center, networking, storage, server, Linux, and cloud technologies.
• Broad knowledge of release engineering: build, integration, deployment, and provisioning, including familiarity with different upgrade models.
• Demonstratable experience with executing, or being involved of, a complete end-to-end project lifecycle.
Skills
• Excellent communication and teamwork skills – both oral and written.
• Skilled at collaborating effectively with both Operations and Engineering teams.
• Process and documentation oriented.
• Attention to details. Excellent problem-solving skills.
• Ability to simplify complex situations and lead calmly through periods of crisis.
• Experience implementing and optimizing operational processes.
• Ability to lead small teams: provide technical direction, prioritize tasks to achieve goals, identify dependencies, report on progress.
Technical Skills
• Strong fluency in Linux environments is a must.
• Good SQL skills.
• Demonstratable scripting/programming skills (bash, python, ruby, or go) and the ability to develop custom tool integrations between multiple systems using their published API’s / CLI’s.
• L3, load balancer, routing, and VPN configuration.
• Kubernetes configuration and management.
• Expertise using version control systems such as Git.
• Configuration and maintenance of database technologies such as Cassandra, MariaDB, Elastic.
• Designing and configuration of open-source monitoring systems such as Nagios, Grafana, or Prometheus.
• Designing and configuration of log pipeline technologies such as ELK (Elastic Search Logstash Kibana), FluentD, GROK, rsyslog, Google Stackdriver.
• Using and writing modules for Infrastructure as Code tools such as Ansible, Terraform, helm, customize.
• Strong understanding of virtualization and containerization technologies such as VMware, Docker, and Kubernetes.
• Specific experience with Google Cloud Platform or Amazon EC2 deployments and virtual machines.c
Expectations:
The candidate is expected to work on 3D Graphics and asset creation for Augmented Reality and Mixed Reality apps for iOS, Android and Hololens. Job includes - starting from understanding of the requirements to develop & deliver 3D data to developers developing the apps. Candidate should have good visualization skills with creative bent of mind. Candidate should have professional experience in producing 3D models and animations using 3DS Max, Maya , Unity 3D, Zbrush and Photoshop for the in-game world. Looking for creative individuals with good design flair.
Responsibilities:
· Creates, builds and maintains computer generated 3D models of story elements and designs that meet the art direction and requirements
· High quality photorealistic 3D rendering and animation
· Proficient in optimizing 3D assets
· Experience working on rigging, unwrapping and visual effects
· Should have experience in creating photorealistic textures & post-processing skills
· Expertized in Video Editing, Motion Graphics & E-Learning
· Proficient in visual storytelling through engaging videos
· Accountable for meeting productivity and targets
· Conceptualize artwork, scene, composition based on a solid understanding of content and project needs
· Translate conceptual sketches into delightful and accurate 3D art illustrations.
· Translate static hand-sketches into high fidelity artwork and eventually animations / videos that are in sync with voice-over/music following strict subject matter, storyboard descriptions.
· Iterate sketches and art mockups quickly on ideas that are still in the process of being defined.
Requirement:
· Any graduation and/or Certification from a reputed 3D design / animation institute
· Strong knowledge on 3D Studio Max, Maya and Unity
· Good visualization skills with creative bent of mind
· Proficient in character design and background design with a good sense of colour palette
· Understanding of 3D concepts, ability to visualise 3-dimensions
Please revert back with updated CV.
Role: UI Developer
Skill Set : Angular, HTML and CSS
Experience : 5-8yrs
Notice Period : Max 15 Days








