Customer Service

Mandatory Criteria

• Figma, Adobe XD, Illustrator, Lottie
• UI/UX Design (web + mobile)
• Wireframing, Prototyping, and Responsive Design
• Visual Design Systems (Typography, Grid, Components)
• Knowledge of Conversion Rate Optimization (CRO)
• Experience with Shopify or Webflow (preferred)
• Familiarity with GA4, Hotjar, or analytics tools
• Strong understanding of D2C/eCommerce design

OKR

• Design and deliver visually compelling, conversion-optimized interfaces for D2C and consumer brands.
• Maintain design consistency and component libraries across projects.
• Improve conversion rates through data-informed UI/UX decisions.
• Collaborate with developers and marketers to ensure implementation accuracy.
• Optimize page speed, layout, and user flow for better performance metrics.

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• Create, maintain, test, and fix back-end infrastructure, including databases, data integration, API, core application logic, and other processes that need to be done behind the curtain. Since the job responsibilities can be performed remotely, we simply want our back-end developer to analyze user needs and improve user experience according.
• proficient in server-side development and optimization of data, including database creation and management and debugging
• Integrate data from various back-end services and databases
• Create and maintain software documentation
• Create user-friendly and intuitive interfaces
• Create and analyze reliable and secure back-end functionality
• Maintain, expand, and scale designed database
• Collaborate with front-end developers and web designers to match visual design intent.
• Design RESTful APIs
• Experience working with relational database like mysql/oracle, Mangodb

Job Summary:

As an Angular Developer, you will be responsible for developing and maintaining web applications that are both visually appealing and highly functional across various devices. You will collaborate with cross-functional teams to deliver responsive and scalable solutions.

Key Responsibilities:

• Develop and maintain web applications using Angular framework.
• Implement responsive design techniques to ensure optimal user experiences across different devices.
• Collaborate with UX/UI designers to create intuitive and visually appealing interfaces.
• Optimize application performance and ensure high quality and responsiveness.
• Write clean, maintainable, and reusable code following best practices.
• Implement unit tests and participate in code reviews.
• Stay updated with the latest industry trends and technologies to ensure continuous improvement.
• Troubleshoot and debug issues in a timely manner.
• Participate in Agile/Scrum development processes.

Required Qualifications:

Business Development Executive :

Job Title: Business Development Executive

Location: [ Hyderabad ]

Experience: 2+ years in Business Development

Company Overview:

Interakt Techsol Pvt Ltd is a dynamic and innovative technology solutions provider, specializing in cutting-edge products such as B2Z, 7 Chain, JKC Junket Chain, TAMP, and Dustalk. We are committed to revolutionizing the industry and empowering businesses with transformative solutions.

Job Description:

As a Business Development Executive at Interakt Techsol Pvt Ltd, you will be responsible for driving revenue growth through strategic partnerships, client acquisition, and market expansion efforts. Your primary focus will be on promoting and selling our suite of products to potential clients.

Key Responsibilities:

Identify and develop new business opportunities to drive revenue growth.

Build and maintain strong relationships with key decision-makers and stakeholders.

Conduct market research to identify potential clients and market trends.

Collaborate with the marketing team to develop effective sales strategies and campaigns.

Present product demonstrations and proposals to prospective clients.

Negotiate contracts and agreements with clients to ensure favorable terms.

Work closely with the project management team to ensure successful implementation and delivery of projects.

Meet and exceed sales targets and KPIs set by the company.

Requirements:

Bachelor's degree in Business Administration, Marketing, or a related field.

Proven track record of 2+ years in business development, preferably in the technology industry.

Strong communication, negotiation, and interpersonal skills.

Excellent organizational and time-management abilities.

Ability to work independently and as part of a team.

Knowledge of CRM software and sales analytics tools is a plus.

Job Description:

•    Develop tools and applications by producing clean, efficient code.
•    Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions
•    Perform validation and verification testing and debug code.
•    Work collaboratively with others to achieve goals
•    Experience working in an agile environment
•    Experience in implementing Object-Oriented Python, Django.
•    Good understanding on Django ORM.
•    Experienced in interfacing with *third party API’s using REST
•    Worked with varieties of Relational Databases (RDBMS) like SQLite, MySQL, PostgreSQL.
•    Experience in Version Control with Git and Bit bucket.
•    Experience with JIRA the development progress and tracking deadlines of the project
•    Experience with web applications using technologies like HTML5,CSS, JavaScript, JQuery, AJAX, Angularjs, Reactjs and Bootstrap, XML.
•    Knowledge in Pandas, Numpy will be addons

• Familiarize yourself with all services offered by our company.
• Excellent written and verbal communication.
• Experience with Using portal Upwork, PPH, Freelance
• Candidate from IT Background, Good knowledge. of IT Technologies. (WordPress, PHP, Shopify)
• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Crafting business proposals and contracts to draw in more revenue from clients.

About Us 

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a  new digital-first learning experience to deliver tangible career impact to individuals at scale.  upGrad currently offers programs in Data Science, Machine Learning, Product Management,  Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build careers of tomorrow. 

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19 • upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most  sought-after startups in India 

• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany. 

• We were also covered by the Financial Times along with other disruptors in Ed-Tech • upGrad is the official education partner for the Government of India - Startup India program 

• Our program with IIIT B has been ranked #1 program in the country in the domain of  Artificial Intelligence and Machine Learning \

Role Summary 

This role will primarily be responsible for envisioning, defining, and owning the execution of upGrad's product design strategy. As the strategic design leader, team coach, and customer champion you'll galvanize people to solve complex problems, developing strategies, and ensuring product designers have the space to create products that deliver enduring value.  You will also lead change cross-functionally to drive better experiences and influence our company's product, operations, content, and data to unlock the unrealized wants of learners and coaches across new subjects and fields.

You’ll lead your team through the design process, help build a vision, and navigate ambiguity through partnering with research and enabling experimentation, all while mentoring, and growing a hardworking and capable design team.  

You’ll run design critiques, host collaboration & brainstorming sessions, drive design execution excellence, identify areas of process efficiency, and promote a high-output and fast-paced design practice.

Roles & Responsibilities

•  Work closely with your team and other designers in defining, designing, and iterating  on product features across web and mobile platforms 
• Get out of the Office and work with research to observe the impact of your work in the real world, and take that input back to your work as a designer to be constantly improving our products.
• Invest in design standards, documentation, and processes alongside your team members to further our design practice 
•  Shape product strategy and vision together with product managers and have a significant impact across all the product teams
• Bring consistency to all the platforms and products
• Drive and support cross-team initiatives that make the Design practice better at upGrad such as improving our hiring processes, expanding our community presence,  interviewing potential new team members
• Work in the way that works for you and what you're designing, whether that's spending time sketching or jumping straight into pixels and code.
•  Work with other members of the Design team to help them deliver great work and develop their own skills. This could be as a mentor, a coach, or a collaborator. 

Skills Required::

•  7 years of Product Design experience with at least 2 years of experience leading  product design teams
• Consistent track record of leading highly collaborative cross-functional teams thought ambiguity and deliver the best products possible to our customers are an experienced mentor and coachable to give and receive honest, thoughtful,  and direct feedback that removes roadblocks encourages growth, and accelerates delivery
• Are intent on crafting psychologically optimistic spaces where your direct reports and your collaborators are confident in sharing their ideas, opinions, and reservations in order to get to the best customer-focused solution
• Experienced recruiting, hiring, and retaining multi-disciplinary design teams
• Ability to understand complex feature sets and their dependencies while being able  to deliver a design strategy that accounts for capabilities and limitations of the product 
•  Methodology rich, including standard approaches for design deliverables including  user journeys, research plans, mocks, prototypes, documentation, and quality checks 
•  Have the ability to communicate research findings and design decisions openly and  confidently, regardless of the audience  
• Have partnered with research teams or led research experiments to validate and  inform product thinking 
• Have a proven history of partnering with engineering in a continuous delivery environment

Mandatory Skill Requirements:

1. Strong Fundamentals on Manual Testing.
2. Some experience on API Automation Testing .
3. Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
4. Basic understanding of SQL.(During the interview one SQL question will be asked)
5. Preferred Experience ( 2-6 yrs)

What you’ll do:

• Translation of text from English to Odia
• Contribute to Word pool of Odia language database.
• Content creation.
• Research work on Odia language contents, web pages, applications.
• Testing and enhancement of proprietary language technologies
• Development of internal tools
• Maintaining records of work received and work performed etc.

Who you are:

• Graduation/Post graduation in language, Journalism or Mass Communication
• Diploma in Translation will be an added advantage
• Excellent command over English and Odia language
• Working knowledge of text entry in Odia language
• Working experience on Unicode text.
• Good knowledge of computer usage including MS Word and Excel 
• Experience in translation/copy-writing or creative writing