We are looking for a motivated Technical Support Engineer (0–3 years experience) to provide technical assistance for software, hardware, and network-related issues. The candidate will troubleshoot problems, assist users, and ensure smooth system operations.
Key Responsibilities:
- Provide technical support via phone, email, or remote tools.
- Troubleshoot hardware, software, and networking issues.
- Install, configure, and maintain systems and applications.
- Diagnose technical problems and provide timely solutions.
- Document issues and resolutions in the support system.
- Escalate complex issues to senior technical teams when required.
- Assist users with system setup, updates, and configurations.
- Ensure high levels of customer satisfaction and service quality.
Required Skills:
- Basic knowledge of Windows/Linux operating systems.
- Understanding of computer hardware and software troubleshooting.
- Basic networking knowledge (TCP/IP, DNS, LAN).
- Strong problem-solving and analytical skills.
- Good communication and interpersonal skills.
- Ability to learn quickly and work in a team environment.
Education:
- Bachelor’s degree in Computer Science, Information Technology, Electronics, or related field (B.E / B.Tech / B.Sc / BCA / MCA).
Eligibility:
- 0–3 years of experience in Technical Support / IT Support / Helpdesk.
- Freshers with strong technical knowledge can also apply.
Apply here: https://connectsblue.com/jobs/743/technical-support-engineer-at-bluepms-software-solutions-pvt-ltd
Shubham Vishwakarma
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