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Technical Support Engineer
BluePMS Software Solutions Pvt Ltd's logo

Technical Support Engineer

Kalidas R's profile picture
Posted by Kalidas R
0 - 3 yrs
₹2L - ₹8L / yr
Remote only
Skills
Technical support
Troubleshooting
Linux administration
Computer Networking
TCP/IP
DNS
LAN
Hardware troubleshooting

We are looking for a motivated Technical Support Engineer (0–3 years experience) to provide technical assistance for software, hardware, and network-related issues. The candidate will troubleshoot problems, assist users, and ensure smooth system operations.


Key Responsibilities:

  • Provide technical support via phone, email, or remote tools.
  • Troubleshoot hardware, software, and networking issues.
  • Install, configure, and maintain systems and applications.
  • Diagnose technical problems and provide timely solutions.
  • Document issues and resolutions in the support system.
  • Escalate complex issues to senior technical teams when required.
  • Assist users with system setup, updates, and configurations.
  • Ensure high levels of customer satisfaction and service quality.

Required Skills:

  • Basic knowledge of Windows/Linux operating systems.
  • Understanding of computer hardware and software troubleshooting.
  • Basic networking knowledge (TCP/IP, DNS, LAN).
  • Strong problem-solving and analytical skills.
  • Good communication and interpersonal skills.
  • Ability to learn quickly and work in a team environment.

Education:

  • Bachelor’s degree in Computer Science, Information Technology, Electronics, or related field (B.E / B.Tech / B.Sc / BCA / MCA).

Eligibility:

  • 0–3 years of experience in Technical Support / IT Support / Helpdesk.
  • Freshers with strong technical knowledge can also apply.

Apply here: https://connectsblue.com/jobs/743/technical-support-engineer-at-bluepms-software-solutions-pvt-ltd


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About BluePMS Software Solutions Pvt Ltd

Founded :
2025
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

The most advanced AI-integrated cloud Hotel PMS. Streamline Front Office, POS, Housekeeping, and more with BluePMS.
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Company social profiles

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