UpGrad education Pvt Ltd
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Jobs at UpGrad education Pvt Ltd
Job Title: Technical Support Engineer
Location: Bangalore
Company: UpGrad
CTC: Up to 4 LPA
Opportunity for Especially Abled Professionals
About the Role:
UpGrad is seeking motivated Technical Support Engineers to join our team in Bangalore. This role is designed to provide inclusive opportunities for especially abled professionals who are passionate about technology and problem-solving.
Key Responsibilities:
Troubleshoot technical issues and provide timely support to users.
Coordinate with internal tech teams to ensure swift resolution of problems.
Deliver excellent customer service and maintain clear communication with stakeholders.
Document issues and resolutions to improve support processes.
Experience Required:
0.6 to 2 years of relevant experience in technical support or IT helpdesk roles.
Desired Skills:
Strong problem-solving and analytical abilities.
Good communication skills and customer-centric approach.
Ability to work collaboratively with cross-functional teams.
Apply now: https://forms.gle/M6hLUtK6TyuGYYtt7
Why Join Us:
Inclusive workplace culture with opportunities for especially abled professionals.
Exposure to dynamic EdTech environment.
Growth-oriented role with learning and development opportunities
Apply now: https://forms.gle/M6hLUtK6TyuGYYtt7
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