Head of Pre Sales/Strategy

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Senior Social Media Account Manager

Experience Level: 3+ years in Agency set-up

Location: Bangalore, On-site

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

2. 3+ years of proven experience in social media management within a client-based agency or related environment. 3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.

5. Profound understanding of social media platforms, algorithms, content formats, and best practices.

6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

Who are we?

We are a fast-growing technology company building digital platforms and services for global industries that depend on reliable operations, strong coordination and seamless communication.

Our work focuses on solving complex real-world problems by bringing together software, data, automation and customer-centric workflows. We support businesses in improving efficiency, strengthening operational visibility and delivering better experiences for their customers and end users.

We are entering an exciting growth phase and are looking for people who are hands-on, commercially minded and eager to build. This is an environment where ownership, follow-through and attention to detail matter. Every customer interaction, every process improvement and every successful delivery contributes directly to the company’s growth.

Joining us means becoming part of an ambitious team that is building practical technology solutions with real business impact.

Who are we looking for?

We are looking for a new team of highly organised and commercially driven Sales Success Specialists to support our sales growth, customer onboarding and revenue operations.

This role sits at the centre of lead generation, CRM discipline, sales follow-up, customer coordination, logistics and order-to-cash execution. The ideal candidate will be comfortable making cold calls, managing data accurately, coordinating with internal teams and ensuring that every lead, order and customer interaction is followed through professionally.

This is a hands-on role for someone who enjoys sales operations, customer success and execution.

Key Responsibilities

Lead Generation and Cold Calling

• Identify, research and qualify new sales leads.
• Conduct cold calls and follow-up calls with prospective customers.
• Maintain professional communication with prospects across phone, email, WhatsApp and LinkedIn.
• Book meetings and demos for senior sales team members.
• Track lead status and next steps clearly in the CRM.

CRM and Sales Data Management

• Create, maintain and update CRM records for leads, customers, contacts, opportunities and orders.
• Ensure all sales activity, follow-ups, meeting notes and customer updates are properly logged.
• Keep customer and vessel data accurate and up to date.
• Prepare weekly sales pipeline and activity reports.
• Support sales forecasting and order tracking.

Lead-to-Order Coordination

• Support the sales team in moving leads through the pipeline.
• Follow up on proposals, pricing, commercial queries and customer confirmations.
• Coordinate internal approvals, documentation and customer onboarding requirements.
• Ensure handover from sales to delivery is clear and complete.
• Track trial accounts, pilots, activations and customer commitments.

Order-to-Cash Support

• Coordinate order confirmation, customer documentation and billing information.
• Work with finance to support invoicing, payment follow-up and revenue tracking.
• Monitor order status from confirmation through to activation and payment.
• Support renewal tracking, upsell opportunities and customer account updates.
• Maintain clear records of commercial terms, purchase orders and invoice status.

Logistics and Customer Operations

• Coordinate dispatch, delivery and tracking of any required hardware or onboarding material.
• Liaise with customers, vessel contacts, agents and internal delivery teams.
• Ensure activations, licences, customer access and support processes are completed on time.
• Help resolve operational blockers by coordinating between sales, support, finance and delivery teams.

Skills and Experience

Essential

• 0 to 5 years of experience in sales support, inside sales, customer success, sales operations or revenue operations.
• Strong communication skills, especially over phone and email.
• Comfortable making cold calls and following up with prospects.
• Good CRM discipline and attention to detail.
• Strong Excel / Google Sheets skills.
• Ability to manage multiple leads, customers and tasks at the same time.
• Commercial mindset with strong follow-through.
• Comfortable working with sales, finance, logistics and customer success teams.

Preferred

• Experience in B2B SaaS, maritime, logistics, shipping, telecoms, technology or enterprise services.
• Experience using HubSpot, Zoho, Salesforce, Pipedrive or similar CRM tools.
• Experience handling order management, invoicing coordination or customer onboarding.
• Familiarity with LinkedIn prospecting and sales outreach tools.

Ideal Candidate Profile

You are persistent, organised and commercially alert. You do not let leads go cold, data go stale or orders get stuck. You are comfortable speaking to customers, chasing updates, maintaining systems and ensuring that the full sales process runs smoothly from first contact to payment collection.

You should enjoy working in a fast-moving environment where sales, customer success, operations and finance need to work closely together.

Key Success Measures

• Number of qualified leads created and followed up.
• CRM accuracy and completeness.
• Speed and quality of lead follow-up.
• Conversion support from lead to order.
• Timely order processing and activation coordination.
• Reduction in delays between order confirmation, invoicing and payment.
• Clear reporting on sales pipeline, customer status and revenue progress.

Reporting Line

The role will report to CCO and will work closely with sales, customer success, finance and operations teams.

Why Join Us

This is an opportunity to be part of a growing technology company where sales execution, customer success and operational discipline directly contribute to business growth. The role offers strong exposure to B2B sales, customer operations, commercial processes and revenue management.

• Shift: Should be comfortable with Night Shift & 24x7 Rotational
• Experience Required: 2 to 8 years
• CTC Offered: - 3 to 9.5 LPA
• Qualification: - Any full-time graduate.
• Notice period: - 0 to 30 days only
• Minimum 15 years of regular, full-time education (10 + 2 + 3)
• Should be flexible with night shifts & rotation shifts
• Max 02 years of overall Gap in Profile will be conisidered not more than 02 years.
• Relocation can not be conisdered.

Job Summary:

The Onboarding Specialist is responsible for ensuring a smooth and engaging onboarding experience for new hires. This role coordinates all aspects of the onboarding process, from Welcome email, contingency launch and monitoring, establishing start date, scheduling orientation and Day 1 letter. The specialist serves as the key

liaison between hiring managers, recruiter and new employees to ensure a seamless transition into the organization.

Key Responsibilities:

• Act as the primary point of contact for new hires during the onboarding phase, answering questions and guiding them through the process
• 3-6 years of experience in candidate onboarding (preferably US onboarding but any international onboarding experience is required)
• Experience with HRIS systems (e.g., Workday, SAP SuccessFactors, BambooHR) is a
• Point of contact for all candidates in Pre - hire stage - Coordinate end-to-end onboarding processes, including pre-boarding, first-day logistics and orientation
• Experience in a shared services or global business services (GBS)
• Familiarity with onboarding automation tools or
• Understanding of US employment laws and compliance
• Select appropriate background check package based on job code, location,
• Order appropriate drug tests based on job code, location,
• Check BG and DT results, basis provide
• Schedule start date and select appropriate onboarding event in My Learning
• Update candidate profile in Workday – Ready for Hire
• Send day 1 email to candidate, hiring manager and recruiter with instructions on where to Report, badging, I-9, Orientation, etc.
• Collaborate with Talent Acquisition Advisor (Recruiter), Hiring Manager, and business units to ensure smooth onboarding.
• Maintain accurate onboarding records in HR systems and update checklists, trackers, and reports as
• Support global/regional onboarding programs and initiatives as
• Strong interpersonal and communication
• High attention to detail and organizational
• Ability to multitask and manage priorities in a fast-paced
• Customer service-oriented with a positive, professional
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).

Job description

Company Overview:

At UniTech Software Solutions, we empower the Packaging and construction industries across India with tailored ERP solutions that streamline operations and maximize efficiency. As a trusted partner, we help our clients stay ahead of the curve in a competitive market by delivering innovative, data-driven solutions.

About the Role:

We are looking for a proactive and tech-savvy Sales Marketing Executive to join our Corporate Software team. The role involves understanding client requirements, preparing customized software demonstrations, and supporting the sales team with proposals and solution presentations.

Key Responsibilities:

• Prepare technical & functional presentations, proposals, and RFP responses.
• Proficient in client handling, including holding due discussions and delivering software demos to potential customers.
• Skilled in lead generation, follow-up calls, and conversion of prospects into business opportunities
• Strong ability to build and maintain client relationships to expand the customer base.
• Excellent communication and presentation skills to demonstrate product value effectively.
• Target-driven approach with a focus on achieving sales and business growth.
• Proficiency in cold calling to the leads and convert them.

Skills & Qualifications:

• Bachelors degree in IT, or MBA in Marketing,
• 1-2 years of experience in presales, solution consulting, or software sales.
• Strong communication, problem-solving and presentation skills.
• Ability to translate technical features into business benefits.
• Good Understanding of Excel, Word, IT Software

Why Join Us?

A UniTech, youll be part of a forward thinking team that values collaboration, creativity and growth. Youll have the opportunity to shape the future of our client relationship while working with cutting-edge technologies in a fast- growing industry.

 You have designed, refactored, re-architected, deprecated and/or implemented a webapp from start to finish.

 CSS and its pre-processors like SASS/LESS.

 Excellent command over web fundamentals

 Good understanding and experience in building a React app.

 Exceptional coding skills in HTML5, CSS3, Javascript/ES6

 Strong problem-solving and analytical skills

 Familiarity with benchmarking and optimization techniques

 Eye for animation and understanding of motion principles.

 Experience with Agile Development, SCRUM methodologies

 Experience in DevOps - AWS, S3, API Gateway, CI/CD

 Native development experience in React Native (Android and iOS)

 Experience in NodeJs

Additional Full-stack Skills Would Be a Huge Bonus:

 Experience with Mongo DB, Redis, Firebase, NodeJs and its framework/ libraries like Express.

 Experience with PostgreSQL.

 Experience in NoSQL (CouchDB, Cloudant, MongoDB) datastores.

 Experience in building (secure) RESTful services and MVC patterns.

 Experience in coding & hosting on GitHub.

Desired Skills and Experience

CSS,JavaScript,React.js

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• Firmware Design and Development experience on different micro-controllers.
  
• C/C++ programming
  
• Linux Commands Operating System Concepts
  
• board bring up, embedded software, Kernel Build, Yocto
  
• Shell scripting Networking Concepts Openwrt OS Concepts
  
• Must have good Communication and Presentable skills.
  
• Experience on any Wifi, Bluetooth, GSM modules is a plus.
  
• Design, develop, code, test and debug system software.
  

• Looking for engineers with one of the below requirements:
• 3+ years of embedded development experience in a Linux environment

• Mobile App development using react native framework
• Expert in creating smooth UIs across both iOS & Android mobile platforms
• Leverage native APIs for deep integrations with both platforms.
• Should be able to solve complex technical, scalability or performance challenges
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Follow coding standards, unit testing, code reviews etc.

• Required to work individually or as part of a team on data science projects and work closely with lines of business to understand business problems and translate them into identifiable machine learning problems which can be delivered as technical solutions.
• Build quick prototypes to check feasibility and value to the business.
• Design, training, and deploying neural networks for computer vision and machine learning-related problems.
• Perform various complex activities related to statistical/machine learning.
• Coordinate with business teams to provide analytical support for developing, evaluating, implementing, monitoring, and executing models.
• Collaborate with technology teams to deploy the models to production.

Key Criteria:

• 2+ years of experience in solving complex business problems using machine learning.
• Understanding and modeling experience in supervised, unsupervised, and deep learning models; hands-on knowledge of data wrangling, data cleaning/ preparation, dimensionality reduction is required.
• Experience in Computer Vision/Image Processing/Pattern Recognition, Machine Learning, Deep Learning, or Artificial Intelligence.
• Understanding of Deep Learning Architectures like InceptionNet, VGGNet, FaceNet, YOLO, SSD, RCNN, MASK Rcnn, ResNet.
• Experience with one or more deep learning frameworks e.g., TensorFlow, PyTorch.
• Knowledge of vector algebra, statistical and probabilistic modeling is desirable.
• Proficiency in programming skills involving Python, C/C++, and Python Data Science Stack (NumPy, SciPy, Pandas, Scikit-learn, Jupyter, IPython).
• Experience working with Amazon SageMaker or Azure ML Studio for deployments is a plus.
• Experience in data visualization software such as Tableau, ELK, etc is a plus.
• Strong analytical, critical thinking, and problem-solving skills.

• B.E/ B.Tech./ M. E/ M. Tech in Computer Science, Applied Mathematics, Statistics, Data Science, or related Engineering field.
• Minimum 60% in Graduation or Post-Graduation
• Great interpersonal and communication skills