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Account Manager- Customer Support
Posted by Diana George

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Pune
0 - 3 years
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Skills

Client Servicing
Account Management
Onboarding
Customer Success

Job description

Responsibilities: - Operate as the lead point of contact for any and all matters specific to your customers - Build and maintain strong, long-lasting customer relationships - Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our solutions according to customer needs and objectives - Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders - Forecast and track key account metrics - Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment - Assist with high severity requests or issue escalations as needed Requirements: - Min 2 years experience in account management - Clarity in thought - Excellent communication skills - Customer handling experience

About LiveHealth

LiveHealth is cloud based LIMS Software - Laboratory Information Management System Software for diagnostics centers and pathology lab at best price.

Founded

2013

Type

Product

Size

51-250 employees

Stage

Raised funding
View company

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