Client Partner- Digital Marketing +Performance Marketing

Job Designation: Global Sales & Solutioning Trainee

𝐏𝐫𝐨𝐠𝐫𝐚𝐦: 24-Month Sales Excellence Program

𝐓𝐚𝐫𝐠𝐞𝐭 𝐑𝐨𝐥𝐞: Sales Development Representative (SDR)

𝐖𝐨𝐫𝐤 𝐓𝐲𝐩𝐞: Remote / Work from Home

𝐒𝐡𝐢𝐟𝐭: Night Shift (North America Time Zones)

𝐄𝐥𝐢𝐠𝐢𝐛𝐢𝐥𝐢𝐭𝐲: Recent Graduates (BBA, BSc, B.Com)

About the Program

ARDEM's 24-Month Sales Excellence Program is a structured, merit-based career path, not a traditional internship. You will progress from Global Sales Trainee to a high-impact Sales Development Representative (SDR) based entirely on performance, not tenure.

Promotion Criteria to SDR

Graduation to the SDR role is reserved for trainees who demonstrate exceptional performance in three key areas:

•       Communication Mastery: Achieving certified "Telecom Clarity" with accent neutrality for North American C-suite engagement.

•       Solution IQ: Ability to map complex client problems into automated workflow designs.

•       Outreach Consistency: Meeting and exceeding research and engagement KPIs during the trainee phase

Key Responsibilities

Intelligent Prospecting

•       Use tools like LinkedIn Sales Navigator and ZoomInfo to identify decision-makers in North American Finance and Logistics firms.

Omni-Channel Outreach

•       Execute email, LinkedIn, and cold-call sequences to book discovery meetings for the US sales team.

Solution Architecting

•       Collaborate with the engineering team to draft workflow diagrams showing how ARDEM's RPA (Robotic Process Automation) replaces manual data entry.

Proposal Management

•       Draft Statements of Work (SOWs) and pricing models for prospective clients.

Market Analysis

•       Track US outsourcing trends and deliver campaign "hooks" to the marketing team.

Requirements

Education

•       Recent Graduate: BBA, BSc, or B.Com (required).

Work Schedule

•       Prior experience in a night shift role is required.

•       Must be fully available and comfortable working night shifts aligned to North American (US/Canada) business hours on an ongoing basis.

Communication Skills

•       Excellent written communication — clear, professional, and error-free correspondence in English.

•       Excellent verbal communication — articulate, confident, and persuasive on calls and video meetings.

•       Must demonstrate "Telecom Clarity": a neutral, professional tone clearly understood over digital communication lines.

Technical Setup (Work from Home)

•       Internet: Minimum 100 Mbps dedicated broadband connection (stable and reliable).

•       Laptop/Computer: Intel Core i5 processor (or higher-generation equivalent) with at least 8 GB RAM.

•       Backup power or UPS preferred to avoid connectivity disruptions.

Mindset & Soft Skills

•       High grit — comfortable with rejection and persistent in follow-ups; understands that sales is a volume game.

•       Self-motivated and disciplined in a remote, night-shift environment.

•       Coachable and eager to learn BPO operations, automation, and international sales practices.

Telesales Associate (On-roll Opportunity)

We are conducting a Walk-in Drive for the role of Telesales Associate at our Nahur location. This is a great chance to secure a stable on-roll position and grow your career in sales.

Location- Bhandup, Mumbai

Salary- 20-25k + incentives upto 5k

Timings - 9:30-6:30

Experience required- above 6 months in telesales (any industry)

Role Benefits:

* On-roll employment with career stability

* Growth opportunities in tele sales

* Dynamic and supportive work environment

Experience- 3 - 5 Years

Budget-  7 - 8 LPA

Qualifications:

• Master’s degree in Business Administration or any Graduate in IT or Computer Science or MCA.  
• Minimum of 3 years of experience in business development within the IT services industry.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with the ability to execute plans effectively.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Responsibilities:

• Should have worked on end-to-end talent management - hire-to-retire model Should be able to take us through the employee lifecycle process
• Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
• Benchmarking compensation across companies
• Attrition planning
• Succession planning
• Driving Learning & Development across the company
• Ensuring cultural homogeneity
• Employee engagement
• Performance Management and its Process
• Compensation benchmarking
• Onboarding & Induction:
• Should have done the following:
• Plan and execute staff welfare programs.
• Provide a presentation to new joiners about the HR policies of the company.
• Discuss future planning and expansion of the company with employees
• Organize health awareness programs for employees.
• Take care of maintaining a good relationship between employee and employer.
• Employee Grievance Handling:
• Should have been involved in the below:
• Prepare and maintain employee retention policy.
• Handle and resolve grievances of employees.
• Resolve problems between employees and employers regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.
• HR Compliances & Organizational Development:
• Should have worked closely with other HR stakeholders for the following.
• Coordinate with HR Ops for registering new employees in EPF, ESI and medical benefits.
• Check and clear expense reports of employees with HR Ops
• Responsible for joining and exit interviews.
• Implementation of new policies according to the system.
• Alignment of staffing philosophy, strategies, and values with business goals. Maintain a record of all employee's data- joiners, leavers Work with auditors for all HR Audit purposes.

Requirements:

• 3-5 Years of experience in HRBP Functions in a Startup company.
• Developing HR strategies, policies, and practices.
• Excellent communication skills.
• Being Data Oriented is a must.
• Analytical skills.
• Problem-solving skills.
• Proactive nature.
• Excellent interpersonal skills.
• Meticulous attention to detail.
• Highly organized.
• Great people skills.

Responsibilities:

·      - Develop and implement comprehensive marketing strategies for both online and offline sales channels.

·      - Generate leads and drive sales through digital marketing, social media, email campaigns, and traditional marketing methods.

·      - Manage and nurture relationships with clients and customers to ensure satisfaction and repeat business.

·      - Analyze market trends, competitors, and customer behavior to adjust strategies and improve sales performance.

·      - Prepare and present detailed sales reports, forecasts, and performance metrics to senior management.

·      - Coordinate with the marketing team to create promotional materials and campaigns.

·      - Attend industry events, trade shows, and networking opportunities to promote the company and generate new business.

·      - Provide training and support to junior sales staff.

Qualifications:

·      - Bachelor’s degree in Marketing, Business Administration, or related field.

·      - 3 years of experience in online and offline marketing with a proven track record of achieving sales targets.

·      - Strong knowledge of digital marketing tools and techniques, including SEO, PPC, social media, and email marketing.

·      - Excellent communication, negotiation, and presentation skills.

·      - Ability to analyze data and market trends to make informed decisions.

·      - Proficiency with CRM software and other sales tools.

·      - Self-motivated, results-oriented, and able to work independently as well as part of a team.

- Willingness to travel as needed for client meetings and industry events.

Roles and Responsibilities

• Responsible for managing & driving the online business on E-commerce marketplaces.
• Responsible for uploading new collections on a weekly basis and ensuring catalogue hygiene of the uploaded catalogue.
• Handling the marketing budgets & the paid advertising campaigns/sponsored ads on the marketplaces.
• Responsible for handling product listings, promotions, deals, discounts & day-to-day operational issues related to the marketplace.
• Sole POC for communication with the category team.
• Strategizing & implementing the plan of action for the month on month growth in the sales from the existing online marketplace.
• Ensuring that all new products are uploaded and listed on websites/channels
• Repricing the products
• FBA Set up a pricing minimum to maximum for FBA listings
• Creating product listings and set minimum and maximum pricing
• Generating out of stock report, bestselling products report, runout stock report brand by brand on daily basis.
• Sort out pricing error issues and re-activate the listings. Inactivate listing to make active listing if required.
• Deleting discarded SKUs from all channels if required
• Optimizing listings with accurate product information, images, pricing and placement to increase sales and maximize revenue
• Optimize existing listings of current products to ensure we are exploring sales opportunities
• Keep up to date with industry techniques for SEO and content marketing
• To analyze product pricing vs our competitors on an ongoing basis and make pricing adjustments
• Support customer care emails and calls and also support social media campaigns.
• Ability to communicate effectively and to operate as part of a team

Core Competency:

• Extensiveexperiencewith C#and ASP.net/.NETCore 2.0 / .NET WebAPI coreframework framework • concepts and fundamentals/ MVC and EF. • REST Web services&API Experience • Strong architectural knowledge with two or more of - MicroServices, 12 FactorApplications and • EventDriven architectures • Messaging knowledge(Topics,Queues&PublishSubscribe) • Knowledge of AWS, Docker and Kubernetes • Experience with databasedevelopmentincluding relational databasedesign,SQL, andORM • Agile Delivery experience • Deploying .Net Core web application/api inWindows and Linux • Experience withweb developmenttechnologiesincludingASP.NET, MVC3, EF, HTML,JavaScript, • JQuery, AJAX and CSS,LINQ. • Experience with core Microsoft.Nettechnologiesincluding:WCF, LINQ, and EF • Experience designing and developing enterprise gradesoftware • Experience with source controlmanagementsystems and deployment environment • Experience with debugging, performanceprofiling and optimization. • Comprehensiveunderstandingof object-orientedand service-oriented applicationdevelopment,techniquesand theories • Internallymotivated, able towork proficientlyboth independently and in a teamenvironment • Strong communication skills with both internal team members and external businessstakeholders • Experience with userinterfacedesign and prototyping

• Having good knowledge of iOS SDK & interface builders
• Proficient in Objective C, iOS, X-Code etc.
• Continuously updating the expertise on latest releases of iOS products
• Should have developed at least 5 applications as per Apple standards
• Experience with Database in Mobile Apps like SQlite & Core Data.
• Experience in integrating Webservices like SOAP, REST and POST with Mobile App.
• Experience with Google Map & GPS Integration
• Hands on experience of Xcode, Objective C, JSON & Sqlite on iOS platfor
• Develop Native& Hybrid mobile applications
• Implementing Mobile Payments, Mobile Shopping & Security