Account Manager

About the Role

We are looking for a senior backend engineer to build the infrastructure that powers AI agents in enterprise environments. You will work on systems that securely run, manage, monitor, and govern AI agents as they interact with users, business applications, and external tools.

This role combines backend engineering, distributed systems, AI agent infrastructure, security, and platform development.

Responsibilities

• Build and maintain the core runtime that manages AI agent execution and lifecycle.
• Develop systems for message processing, task orchestration, queue management, and recovery from failures.
• Design secure communication and execution boundaries between AI agents and the host platform.
• Build and enhance sandboxed environments for safe tool and code execution.
• Develop scalable backend services, APIs, and platform components.
• Build admin interfaces and APIs for configuring agents, permissions, approvals, and audits.
• Implement capability, access control, and permission management systems.
• Develop durable memory and state management systems for AI agents.
• Build integrations with communication platforms, business applications, and external systems.
• Improve platform reliability, observability, security, and performance.
• Collaborate closely with engineering teams to design, develop, test, and ship new capabilities.

Required Skills & Experience

• 5+ years of backend software engineering experience.
• Strong proficiency in TypeScript, Node.js, or another modern typed programming language.
• Experience building scalable, distributed, and event-driven systems.
• Strong understanding of databases, transactions, queues, background workers, and system reliability.
• Experience designing and building REST APIs and backend services.
• Hands-on experience using AI coding tools and assistants in daily development workflows.
• Understanding of AI agent frameworks, agent workflows, tool calling, context management, or agent orchestration concepts.
• Strong knowledge of system design, security principles, authentication, authorization, and access control.
• Experience debugging, optimizing, and maintaining production systems.
• Ability to work independently in large codebases and deliver high-quality solutions.

Good to Have

• Experience with AI agent frameworks or SDKs.
• Experience building developer platforms, admin consoles, or management systems.
• Knowledge of sandboxing, process isolation, containers, or secure execution environments.
• Experience with distributed systems concepts such as ordering, retries, idempotency, and fault recovery.
• Experience designing extensible architectures and integration platforms.
• Exposure to AI infrastructure, LLM applications, or autonomous agent systems.

What We're Looking For

• Strong backend engineering fundamentals.
• Security-first mindset.
• Experience building reliable production systems.
• Interest in AI agents and AI infrastructure.
• Ability to move quickly, solve complex technical problems, and work in a fast-paced environment.

Roles & Responsibilities

1. Business Development & Sales

o Drive sales of LAN/WAN Networking, Wi-Fi, Firewall, Passive Cabling,

Server & Storage, and CCTV/Power Solutions.

o Generate new business across PAN India through tenders, GeM, and

direct enterprise engagements.

o Prepare techno-commercial proposals and close deals independently.

2. Government & Corporate Account Management

o Identify and pursue opportunities in Central/State Government

departments, PSUs, and Enterprises.

o Manage the entire sales cycle — from lead generation to final order

booking.

3. OEM & Channel Coordination

o Liaise with key OEMs and distributors (Arista, ALE, Juniper, D-Link,

Sophos, Molex, Commscope, etc.) for pricing and solution support.

o Stay updated on latest product offerings, certifications, and programs.

4. Sales Planning & Target Achievement

o Achieve an annual sales target of ₹5.0 Crore with a minimum 12-15%

margin.

o Ensure annual in-hand earnings equivalent to 5× company bottom-line

contribution.

o Plan and execute monthly/quarterly sales forecasts.

5. Customer Relationship & Market Growth

o Build long-term relationships with clients, OEMs, and channel partners.

o Participate in OEM events, exhibitions, and partner programs to enhance

brand visibility.

6. Reporting & Documentation

o Maintain sales activity reports, project trackers, and collection updates.

o Report regularly to management at the NSP, Delhi office.

7. Travel & Local Conveyance

o Frequent travel across India as per project and customer requirements.

Location: Bangalore

Experience: 2–5 Years

Industry: EdTech / SaaS / B2B Sales

About Aivagam

Aivagam is an innovative EdTech platform focused on delivering high-impact learning solutions through technology-driven models. We are looking for a dynamic Sales Representative who can independently drive business development initiatives and build a structured sales funnel to accelerate growth.

Role Overview

The Sales Representative will be responsible for generating and managing the end-to-end sales funnel, driving B2B partnerships, and expanding Aivagam’s presence across institutions and enterprises. The ideal candidate should possess strong communication skills, strategic thinking ability, and hands-on experience in B2B sales within the education or technology sector.

Key Responsibilities

• Develop and execute a structured sales funnel from lead generation to closure.
• Identify, prospect, and engage potential B2B clients (colleges, training institutes, enterprises, etc.).
• Drive business development initiatives to expand market reach and revenue growth.
• Conduct product presentations, demos, and consultative discussions with decision-makers.
• Build and maintain strong client relationships to ensure repeat business and long-term partnerships.
• Collaborate with internal teams (operations, product, and leadership) to align sales strategy with business goals.
• Track pipeline performance, prepare sales reports, and achieve monthly/quarterly targets.
• Represent Aivagam at industry events, meetings, and networking forums.
• Travel as required to meet clients and close business opportunities.

Required Skills & Qualifications

• 2–5 years of proven experience in B2B sales (preferably in EdTech, SaaS, or technology solutions).
• Strong understanding of sales funnel management and business development strategies.
• Excellent command over English (verbal and written communication).
• Strong negotiation, presentation, and relationship-building skills.
• Self-driven, target-oriented, and capable of working independently.
• Willingness to travel extensively as part of business development efforts.

Preferred Qualifications

• Experience selling to educational institutions or corporate training departments.
• Familiarity with CRM tools and sales reporting systems.
• Exposure to consultative or solution-based selling approaches.

Job Description:

QA automation is a key component of Kaplan's ability to quickly launch high-quality, innovative education products to our students. As an integral member of a cross-functional Agile team, you will use industry-standard tools and frameworks to conduct functional and performance testing on web applications, mobile applications, and APIs.

In this role you will:

• Develop automated mobile application test scripts that are robust, performant, and maintainable using Appium, Espresso, XCUITest or other tools.
• Ensure that applications and APIs developed by the team are reliable and meet user’s needs
• Work closely with developers, designers, and devops to meet team commitments
• Manage the timeline and status of the software release process
• Work with the Tech Lead to improve software development and quality assurance processes
• Provide the product owner with information they need to prioritize features (e.g., effort estimates, alternatives, technical risk)
• Work closely with developers to learn implementation details about product feature and perform releases
• Provide production support of software products by investigating and recreating reported defects
• Work closely with stakeholders to implement with different types of Performance Testing like : Load Testing, Stress Testing, Volume Testing, Capacity Testing, Reliability Testing

You must have:

• Minimum 5 or more years of software testing and quality assurance
• BS/MS in a relevant field (Computer Science, Engineering) or equivalent experience
• A Good understanding of the mobile devices, their peripheral devices, networks etc.
• A Good understanding of the Android and iOS designs and its components.
• Hands on experience with emulators, simulators.
• Hands on experience by testing mobile app performances with automation application testing tools.
• Well versed with different types of Performance Testing like : Load Testing, Stress Testing, Volume Testing, Capacity Testing, Reliability Testing. etc
• Experience in developing end to end system level automation and tools design
• & development
• Experience with mobile automated testing frameworks, such as Appium, Espresso, or XCUITest.
• Strong experience working with Selenium WebDriver either with TestNG, Junit or Nunit.
• Hands on Experience in building automation framework for Android and IOS.
• Good experience & knowledge of any one Language Java or Python/C#.
• Experience with API testing and performance testing with tools such as JMeter, Rest Assured or Soasta
• Familiarity with standard web and mobile architectures, both hardware and software
• Drive adoptions of best practices in code, testing and maintainability.
• Proficient with Devops and concept for example : Jenkins, Git and Docker
• Familiarity with Amazon Web Services is a plus.
• Experience with the entire software lifecycle - requirements capture, analysis, design, implementation, quality assurance, deployment, and maintenance
• Perform Mobile test task estimation, test execution, Regression testing, Functional System testing
• Excellent oral and written communication skills
• Good analytical and problem solving skills
• Be motivated to meet commitments and deliver the highest value possible