Business Developer

• Handle incoming customer calls professionally and efficiently.
• Make outbound calls to follow up on customer inquiries or resolve issues.
• Provide accurate information about products or services to customers.
• Resolve customer complaints and ensure customer satisfaction.
• Update customer information in the database during and after each call.
• Collaborate with other team members to address customer needs effectively.
• Meet or exceed individual and team performance targets.
• Follow communication scripts and guidelines to ensure consistency.
• Stay updated on product knowledge and industry trends.
• Escalate complex issues to the appropriate department or supervisor.
• Proven experience in a customer service or voice process role.
• Excellent verbal communication skills in English+ Hindi.
• Strong active listening and problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills.

Position Name: Implementation Consultant

Work Shifts: 6 pm- 3am IST

Work Location: Remote, India

Required Experience : 10 + Years

Position Overview :

Replicon the world's first knowledge workforce management solution provides a modern and unified solution designed for your business. We help align your people with projects, skills and time to build a high-performing organization. Replicon has 25+ years experience building world class SaaS products with an R&D budget of 41%. We are a 700+ strong team across multiple geographies and have 7800+ customers in 80+ countries.

As an Enterprise Implementation Consultant, you will be responsible for ensuring that Replicon’s customers achieve success with their chosen solution, which is defined by effective implementation, high user adoption, and return on investment. Leveraging your functional, technical and consultative skills, you will achieve these goals by understanding the customer’s overall business objectives and provide recommendations on how to get the most out of Replicon’s solutions to facilitate our customers business need. You will partner with our enterprise project team to review current business processes and make recommendations to improve efficiency while mapping solution design to Replicon product functionality.

Individuals with implementation experience in HRIS, time management, ERP, and/or payroll systems are encouraged to apply. Ideal candidates would have proven history of exemplary consultative skills, client servicing skills and experience in translating technical requirements to business solutions. You are expected to be creative and think outside the box to and be able to operate in in a fast-paced environment with competing priorities

Open to work in Global working hours

We have:

• An innovative, market-leading enterprise solution with a growing customer base
• An exciting, nurturing culture that rewards a determined attitude of getting things done and problems solved
• Clear goals with an opportunity to learn new things and explore a variety of avenues
• Smart, well-connected global teams that work like a family with the sole aim to delight customers
• An open-minded approach to continuous improvement of people, product and processes

You have:

• Bachelor’s Degree or equivalent work experience in the software industry
• PMP, ITIL certification is a plus
• Overall 10+ years of experience with 8+ years of strong consulting, customer delivery, Implementation experience of business software such as ERP, CRM, Payroll, HRIS, SAAS applications is a plus
• Excellent business acumen and experience dealing with challenging situations
• Experience working and communicating with C level executives and HR/Payroll heads
• Experienced in handling multiple complex engagements simultaneously
• Experience implementing multiple project configuration set up, with proven incorporation of structured planning and testing processes
• Expertise in setting and managing customer expectations at enterprise level
• Expertise in business processes, knowledge on system development, process improvements
• Expertise in gathering business requirements, process flows and use cases
• Expertise with modelling and mapping as-is and to-be business processes.
• Engaged in integration touch points and understanding of emerging technologies
• Excellent verbal and written communication skills

What you’ll do:

• Implement and manage a large volume portfolio of key customer accounts
• Responsible for optimal solution design and ensure it meets the client’s business needs
• Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen Replicon solution
• Oversee successful implementation/configuration of Replicon’s product suite for each customer account by closely working with business analyst
• Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action
• Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timelines
• Participate in project planning activities, including defining detailed project tasks/activities
• Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing
• Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists
• Responsible for overall project management, stakeholder management and customer management
• Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement
• Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customer

About the Role

We are seeking an experienced Senior React Web Developer to join our product development team. As a Senior React Web Developer, you will be responsible for developing and maintaining our web applications using ReactJS and Material UI. You will work closely with other developers, designers, product managers, and stakeholders to create high-quality, user-friendly, and scalable software.

Key Responsibilities:

● Design and develop high-quality, responsive, and user-friendly web applications using ReactJS and Material UI.

● Collaborate with product managers, designers, and stakeholders to ensure the project meets the business requirements and user needs.

● Write clean, maintainable, and efficient code.

● Optimize the application for maximum speed, scalability, and usability.

● Develop reusable UI components and libraries.

● Ensure the technical feasibility of UI/UX designs.

● Identify and troubleshoot bugs and issues.

● Stay up-to-date with the latest trends and technologies in ReactJS, Material UI, and front-end development.

● Participate in code reviews and contribute to the development of best practices.

● Mentor and guide junior developers in the team.

Requirements:

● Bachelor’s degree in computer science or related field.

● At least 7 years of experience in front-end development, with at least 4 years of experience in ReactJS and Material UI.

● Strong proficiency in JavaScript, CSS, HTML, and related web technologies.

● Experience with Redux, Redux Saga, and other state management libraries.

● Experience with building scalable and complex web applications.

● Strong problem-solving skills and attention to detail.

● Experience with Agile development methodologies.

● Strong communication and collaboration skills.

● Experience with Git and version control.

● Ability to work independently and as part of a team.

Preferred:

● Experience with GraphQL and Apollo Client.

● Experience with server-side rendering using Next.js.

● Experience with AWS or other cloud providers.

● Experience with CI/CD pipelines and automation.

● Experience with testing frameworks like Jest, Enzyme, or Detox.

● Experience with UX/UI design and prototyping tools.

Please apply at this link - https://loginext.hire.trakstar.com/jobs/fk0q2xl?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk0q2xl?source=

LogiNext is looking for a dynamic and competent professional to manage the efficient execution of accounting services. The work at LogiNext is very fast paced, agile, and hence, you must be able to multitask to deal smoothly with competing levels of priority.

Responsibilities

Responsible for quarterly GAAP and IFRS accounting oversight and financial reporting. Liaise with external auditors to facilitate the timely completion of audited financial statements. - Having experience in Asset Management, Risk Management, Valuations, Tax, Legal, Compliance, Product Management, Middle Office, and Treasury. AP and AR management, ensure timely processing of the invoices and thus timely payments. Invoice clarification including interaction with purchasers, requisitions and/ or vendors and ensuring 100% accuracy of invoices processed. Raising proper queries to business in case of any issues in invoices processing & resolving the issues. Maintain and reconcile Accounts Payable and GR/ IR accounts. Understand and apply procure to pay processes, policies, procedures and internal control standards Support all internal and external audits.

Requirements

Bachelor’s degree in finance, commerce and CA with 1 - 2 years of experience 4 to 6 years of relevant experience in Accountancy administration Proficiency in Microsoft Office, Zoho Books, Oracle or similar accounting software Proficiency in statutory and tax filings including GST, TDS, PF, PT, MLWF, ESIC, sales tax, income tax and related reconciliations Experience of accounting standards Indian GAAP and US GAAP Experience in preparing management reporting (MIS), company vauations, stock option agreements and related computations Experience of secreterial filings with regularory authorities like RoC in India, RBI in India and SEC in the US Should have multitasking ability and ability to meet the targeted deadlines Strong numerical aptitude and attention to detail Excellent communication skills, both verbal and written Good time management and organizational skills

• You solve problems at their root, stepping back to understand the broader context.
• You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
• You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
• You recognize and use design patterns to solve business problems.
• You understand how operating systems work, perform and scale.
• You continually align your work with Amazon’s business objectives and seek to deliver business value.
• You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
• You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
• You communicate clearly with your team and with other groups and listen effectively.

Requirement-

- Min 2.5 Years development experience on the SugarCRM / SuiteCRM platform

- Design, implement, test and maintain our CRM built on SuiteCRM

- Setup integrations to various systems

- Create and maintain software documentation

- Implement Proof of Concepts for testing business ideas

- Recommend ways to improve reliability, maintenance, efficiency, and quality

- Follow SCRUM Agile Development methodology

- Experience on large scale projects

- Expertise in security framework

- Develop new modules, components and improve functionality in existing modules

- Experience with composer and upgrade safe modules

- Experience in SuiteCRM upgrade and code optimization

- Experience with MySQL database would be preferred

- Solid knowledge of beans, workflow, logic-hooks, Reports, roles & permissions and security groups