Business Developer

Company: MyOperator

Location: Noida Sector 2

About Us:

MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.

Role Overview:

As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.

Requirements

Key Responsibilities:

Strategic Development and Execution:

Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.

Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.

Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.

Team Leadership and Management:

Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.

Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.

Customer Satisfaction and Retention:

Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.

Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.

Operational Excellence:

Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.

Utilize data-driven insights to track progress towards success goals and inform decision-making.

Cross-Departmental Collaboration:

Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.

Share customer insights and feedback to drive product improvements and refine marketing strategies.

Recruitment and Training:

Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.

Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.

Requirements:

Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.

Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.

Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.

Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.

Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.

Why Join Us:

At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.

Apply Now:

If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!

Job Description 

Key Responsibilities: 

• Develop responsive and dynamic web applications using the Angular framework.Collaborate closely with back-end developers and designers to implement user-friendly interfaces.Translate design mock-ups and wireframes into high-quality, efficient code.Ensure cross-browser compatibility and optimize application performance for a seamless user experience.Implement best practices for front-end development, including code organization, testing, and documentation.Collaborate closely with product managers, visual designers, and frontend developers to ensure alignment of design and development goals.Explain and justify design decisions based on established principles and standards, advocating for the user experience.
• Actively contribute to team meetings, brainstorming sessions, and sprint planning.Foster a culture of continuous improvement and innovation within the team.Participate actively in code reviews, providing constructive feedback to team members.Stay updated on the latest trends and technologies in web development, particularly Angular updates, and best practices.

Requirements:

• Strong development experience with Angular, including Angular 10+.Proficiency in HTML5, CSS3, and JavaScript.Well versed with object oriented programmingBetter understanding of SOLID principlesExperience with responsive design and CSS frameworks (e.g., Bootstrap).Familiarity with version control tools such as Git.Solid understanding of web standards and best practices.Ability to work collaboratively in a fast-paced, agile environment.Excellent problem-solving and communication skills.Bachelor's degree in computer science, Engineering, Design, or a related field (preferred).

Preferred Qualifications:

• Previous experience in both Angular development and UX/UI design roles.Knowledge of UX/UI principles and design tools (e.g., Adobe XD, Sketch).Experience creating wireframes, prototypes, and conducting usability testing.Familiarity with Agile development methodologies.

0-1 years - Internship

Total Openings - 2

Department - Sales

Category - Sales

Sub Category - IT Sales

Pay according - Per month

Salary Offered ₹5,000.00 - ₹10,000.00

Business Development Executive Intern

Share Link

Skills Required

Cold Calling

Lead Generation

Negotiation

Good Communication

Description

Job Description: BDE Intern

Position Title: BDE Intern

Location: Work From Home

Company: OfferBorn

Job Type: Internship

Stipend : 5k to 10k + Incentives

Experience : 0 to 1 years

Experience: 2 to 4 years

CTC Offered: Upto 15lpa

Job Description:

1. In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
2. Knowledge of REACT tools React Components designing, React-Bootstrap.
3. Experience with user interface design.
4. Experience with responsive and adaptive design.
5. Understanding of SEO principles.
6. Experience with browser-based debugging and performance testing software.
7. Excellent troubleshooting skills.
8. Good project management skills.

Interview Process:

1. Personal interview with Sr. Manager (Technical Round)
2. Personal Interview with HOD (Technical + Behavioural)

Required Candidate profile

Digital Marketing Manager

₹3L - ₹3.6L

Responsibilities

As the digital marketing manager, you will be responsible for handling the performance and growth objectives of your clients.

You will:

• Liaise closely with clients to understand their marketing objectives
• Plan, strategize and execute clients specific goals in collaboration with an internal team of copy, writers, designers, and marketing managers
• Develop, and execute digital media campaigns on Facebook, Google, and other paid platforms
• Ideate on content and creative messaging

You are a good fit if you have experience in the following areas (not in all):

DIGITAL MARKETING

• Managing PPC campaigns, monitoring performance, analysis, and reporting.
• Digital Media Planning & Buying
• Experience in SEO strategy and content writing
• Experience with web analytics tools (Google Analytics, WebTrends, etc.).
• Managing and updating social media platforms across all digital channels.
• Knowledge of LinkedIn, Facebook ad targeting, Google Ad words
• Knowledge of website optimization, with a focus on landing page conversation and A/ B testing

ACCOUNT MANAGEMENT

• Preference to those who have previously worked in a digital marketing agency and have experience directly dealing with clients
• Project management - ability to manage 3-4 clients, streamline tasks and deliverables and ensure timeline delivery
• Collaboration: experience working with mid-sized teams and collaborators to brief, ideate, and design creative communication and develop assets to support the digital campaigns.

We are seeking a WordPress Developer responsible for both back-end and front-end development, including creating WordPress themes and plugins. This position requires a combination of programming skills (namely PHP, HTML5, CSS3, and JavaScript) and aesthetics (understanding element arrangements on the screen, the color and font choices, and so on). The candidate should have a strong understanding of industry trends and content management systems. Experience with the responsive and adaptive design is strongly preferred. Also, an understanding of the entire web development process, including design, development, and deployment is preferred.

• Designing and implementing new features and functionality
• Establishing and guiding the website’s architecture
• Ensuring high-performance and availability, and managing all technical aspects of the CMS
• Helping formulate an effective, responsive design and turning it into a working theme and plugin.

• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Strong understanding of PHP back-end development
• Basic onpage SEO skills