Business Developer

Job Title: Customer Support Executive

Location: Koramangala, Bengaluru

CTC: ₹4.5 LPA (₹32,500 In-hand) + Additional Incentives

Working Days: 6 Days a Week

Week Off: Rotational Weekend Off

Shift: Rotational Shifts (may extend till 11:00 PM – 12:00 AM)

Job Summary

We are looking for a proactive and customer-focused Customer Support Executive to join our team in Bengaluru. The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving ability, and a customer-first approach.

Key Responsibilities

1. Customer Interaction

• Handle inbound and outbound customer queries through calls, emails, and chat.
• Provide accurate information about products, services, and processes.
• Ensure prompt and effective resolution of customer concerns.

2. Issue Resolution

• Identify customer problems and provide appropriate solutions within defined timelines.
• Escalate complex issues to relevant internal teams when necessary.
• Follow up with customers to ensure issue resolution and satisfaction.

3. Customer Experience

• Maintain a professional and empathetic approach while interacting with customers.
• Build positive relationships with customers to enhance satisfaction and retention.
• Ensure adherence to service quality standards and company policies.

4. Documentation & Reporting

• Maintain accurate records of customer interactions in the CRM system.
• Document feedback and share insights with relevant teams to improve services.

Required Skills & Qualifications

• Bachelor’s degree in any discipline.
• 6 months–3 years of experience in customer support, customer service, or a similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Basic knowledge of CRM tools and MS Office is preferred.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to work in a dynamic and growth-oriented environment.
• Exposure to customer experience and service operations.

Criteria

Mandatory

Strong Dremio / Lakehouse Data Architect profile

Mandatory (Experience 1) – 5+ years of experience in Data Architecture / Data Engineering, with minimum 3+ years hands-on in Dremio

Mandatory (Experience 2) – Strong expertise in SQL optimization, data modeling, query performance tuning, and designing analytical schemas for large-scale systems

Mandatory (Technical Skills 1) – Deep experience with cloud object storage (S3 / ADLS / GCS) and file formats such as Parquet, Delta, Iceberg along with distributed query planning concepts

Mandatory (Technical Skills 2) – Hands-on experience integrating data via APIs, JDBC, Delta/Parquet, object storage, and coordinating with data engineering pipelines (Airflow, DBT, Kafka, Spark, etc.)

Mandatory (Architecture) – Proven experience designing and implementing lakehouse architecture including ingestion, curation, semantic modeling, reflections/caching optimization, and enabling governed analytics

Mandatory (Governance) – Strong understanding of data governance, lineage, RBAC-based access control, and enterprise security best practices

Mandatory (Stakeholder Management) – Excellent communication skills with ability to work closely with BI, data science, and engineering teams; strong documentation discipline

Mandatory (Company) – Candidates must come from enterprise data modernization, cloud-native, or analytics-driven companies

Preferred

Strong performance marketer profile

Mandatory (Experience 1): Must have 4+ years of experience in performance marketing

Mandatory (Team Lead): Must have atleast 1+ years of experience in a managerial role

Mandatory (Tech Skills): Must have strong hands-on expertise in any of Google Ads, Meta Ads, LinkedIn Ads

Mandatory (Tech Skills): Must have proven experience managing large monthly ad budgets

Mandatory (Tech Skills): Must have an understanding of attribution models, funnels, and CRM-based tracking

Mandatory (Tech Skills): Must be proficient in advanced Excel/Google Sheets

Mandatory(Company): Product companies (Fintech, Startups preferred)

Key Responsibilities:

• Manage the full sales cycle: lead generation, prospecting, proposal development, negotiation, closing, and post-sales support.
• Develop and execute strategic sales plans to meet or exceed business targets.
• Build and maintain strong, long-lasting client relationships through regular communication and personalized service.
• Conduct high-impact presentations and product demos tailored to client needs.
• Lead, coach, and support the corporate sales team to achieve individual and team objectives.
• Monitor sales performance metrics and prepare regular reports for senior management.
• Identify emerging market trends and competitor activities to adjust sales strategies.
• Collaborate closely with internal teams (e.g., marketing, operations, finance) to ensure seamless client experiences.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field
• Minimum 3 years of hands-on corporate or B2B sales experience
• Demonstrated success managing the complete sales cycle and closing high-value deals.
• Excellent verbal and written communication skills, with the ability to influence and negotiate effectively.
• Strong organizational skills and ability to manage multiple priorities.
• Proficiency in CRM tools and Microsoft Office Suite.

Role - Project Manager

About the Company

The global trade market, valued at USD 32 trillion, offers abundant opportunities for growth and innovation in international trade. As our world becomes more interconnected, there is a growing demand for efficient and secure cross-border solutions. Traditional remittance methods have been burdened with high costs, slow processing times, and limited accessibility, creating significant challenges. These obstacles have particularly impacted MSMEs, which often lack the resources to navigate complex financial systems, leading to time-consuming operational hurdles on a day-to-day basis. We empower businesses, particularly MSMEs, to unlock new growth opportunities, expand their reach globally, and navigate the complexities of international trade.

Position Overview: We are seeking an experienced Project Manager to oversee [specific type or area of projects] within our organization. The ideal candidate should possess exceptional leadership, organizational, and communication skills, with a strong ability to plan, execute, and finalize projects while adhering to strict deadlines and within budget.

Key Responsibilities:

● Lead, plan, execute, and finalize projects according to strict deadlines and within budget, ensuring project objectives are met.

● Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.

● Develop full-scale project plans and associated communication documents, directing the team's efforts efficiently and effectively.

● Manage project resource allocation, identifying and resolving resource conflicts, and ensuring proper resource utilization.

● Effectively communicate project expectations to team members and stakeholders in a timely and clear manner.

● Liaise with project stakeholders on an ongoing basis, ensuring effective communication and managing expectations.

● Identify and manage project risks and develop risk mitigation strategies.

● Conduct project post-mortems and create a recommendations report to identify successful and unsuccessful project elements.

● Develop best practices and tools for project execution and management.

Qualifications and Skills:

● Bachelor's degree in a related field; PMP / Agile certification

● 1 or 2 years of proven experience in project management, with a track record of successfully delivering projects on time, within budget, and scope.

● Strong understanding of project management methodologies and tools.

● Excellent leadership, communication, and problem-solving skills.

● Proficient in project management software/tools.

● Ability to work effectively in a fast-paced, collaborative team environment.

● Strong organizational and time management skills.

The ideal candidate is a highly resourceful and innovative developer with extensive experience in the layout, design and coding of websites specifically in PHP Laravel. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases. 

Responsibilities

• Perform a mix of maintenance, enhancements, and new development as required
• Conducting analysis of website and application requirements.
• Updating and altering application features to enhance performance.
• Finalizing back-end features and testing web applications.
• Responding to integration requests from front-end developers.
• Integrating data storage solutions.
• Troubleshooting application and code issues.
• Developing back-end portals with an optimized database.
• Writing back-end code and building efficient PHP modules
• Proven software development experience in PHP.
• Passion for best design and coding practices and a desire to develop new bold ideas.
• Good problem-solving skills.
• Familiarity with SQL/NoSQL databases.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Previous experience creating scalable applications.
• Understanding of object-oriented PHP programming.

Qualifications

• Good knowledge and experience in web development and software design
• Expertise in front-end technologies (HTML, JavaScript, CSS), PHP frameworks, and MySQL databases
• Knowledge on web sockets, json is an added advantage.
• Good knowledge of relational databases, version control tools and of developing web services.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Knowledge of PHP web framework Laravel.

• Partnering with the finance and benefits team to administer payroll and benefits
• Ensuring 100% statutory compliance of the store through attending monthly audits, follow up on non-compliance, vendor checks etc.
• Being the custodian of all labor notices for the store and aligning with all internal and external stakeholders to ensure timely response and closure of these notices
• Spreading awareness among the employees about gender sensitization
• Managing data and analysis to help stakeholders with relevant information on a need basis

Desired Candidate Profile

• Knowledge of HR processes and 3 to 4 years of experience in working in a fast paced startup environment
• High levels of discretion, integrity and confidentiality
• Proven ability to build strong partnerships and work collaboratively with managers, leaders and HR colleagues
• A deep knowledge of HR programs and practices, including applicable state and federal employment laws and regulations
• Great knowledge on Excel and other MS and G-suite Applications
• Openness to learning
• Ability to function in an unstructured environment with attention to detail and strong interpersonal skills
• Flexibility with changing requirements    

Roles and Responsibilities

• Have profound interest in Java technologies.
• Must have accomplished academic projects using Java.
• Understanding of OOD patterns.
• Excellent communication skills written and oral.
• Git or SVN experience/knowledge.
• Proficient in Core Java, JSP, JavaScript, JDBC.
• Knowledge in Frontend technologies ( e.g. Angular, HTML, CSS, Java Script, JSP and JQuery)
• Knowledge in java frameworks - Spring/Spring MVC.
• Knowledge with working with databases MYSQL/SQL.
• Solid understanding of object-oriented principles and programming.
• Familiar with various design and architectural patterns.

Desired Candidate Profile

• Sound knowledge of OOPS concept
• Ability to practice good coding standards in order to enable reusability of code.
• Problem solving & Resilience.
• Timely & Error free Delivery
• Ability to perform R & D with code in order to increase product performance.
• Keen to learn new technologies.
• Self-Motivated Individual.

What We offer:

1. Freedom of Work

• 5 days week
• Flexible Timing.
• No Bond System in any form (Training Agreement, No Blank Cheque Deposit).
• Work from home after Domain and Product Training.

2. Work life Balance

As per the experience of more than 2 decades management of Uffizio always believes that work of software development is creative and requires many efforts hence no developer shall work more than 8 hours a day. So, we prefer 8 hours / day working standard is the normal scenario for software developers.

3.We are open to new ideas

• You can bring new ideas / technologies without any hesitations to the management.
• Once feasibility testing of idea is found okay then company is ready to work on your idea.

4.You will be adding new feather to your crown by getting experience of high-end German Analytics systems development while working with us.

5.WorkShops and Training Activities

6.Compensation

• We don't follow bell curve system.
• We judge people on their capabilities rather than their experience in number of years.
• We offer compensation to our employees based on the values they bring to our organization not based on their tenure.
• We have fair increment system bring values on table and claim your desired increment.