Account Manager

Job Description: Education Counsellor

We are looking for a driven and people-focused Education Counsellor to join our team. The ideal candidate will excel at identifying potential students, understanding their needs, and guiding them toward the right educational solutions. You will play a key role in driving admissions by generating leads, engaging with prospects, and nurturing them through the decision-making journey.

Responsibilities

Identify and qualify potential students through various lead-generation channels.

Prospect new leads via cold calling, follow-ups, events, referrals, and digital outreach.

Understand student/parent needs and recommend suitable programs or courses.

Engage with key decision-makers and build strong advisory relationships.

Maintain accurate records of interactions, updates, and progress in the CRM system.

Achieve monthly targets and contribute to the overall growth of the admissions pipeline.

Qualifications

Bachelor’s degree or equivalent experience.

2+ years of experience in counselling, sales, or customer-facing roles.

Strong communication and interpersonal skills with the ability to influence decisions.

Experience using Salesforce or similar CRM platforms.

Ability to work independently, meet targets, and manage multiple leads effectively

Salary -35k-38k CTC (2+ year exp)

Shift : 10AM-7PM

Week off-Sunday

Location: PADMANABHANAGAR, Bengaluru

We are hiring for GEN AI + Python + LLM, Langchain +Azure AI Stack role

If you're interested in this position, revert to this mail along with your updated CV.

Experience : 5 to 12 years

Location : Hyderabad, Bangalore

Required Skill set :  Python, machine learning models, OpenAI, Fast API, Azure Stack, REST APIs, Autogen, and MCP. OpenAI technologies and applications,including Azure OpenAI GPT models. FastAPI,RESTful APIsAzure,Google Cloud Platform.TensorFlow, PyTorch, Scikit-learn, NumPy, and Pandas

Roles & Responsibilities :

We are seeking a Senior AI Developer with expertise in Python, machine learning models, OpenAI, Fast API, Azure Stack, REST APIs, Autogen, and MCP. The ideal candidate will have strong analytical and communication skills, be proactive, and possess the ability to lead small teams independently.

1.  Proficient in Python programming and machine learning frameworks
2.  Strong experience in developing and deploying machine learning models
3.  Proficiency in deep learning for Natural Language Processing (NLP) using BERT, GPT, and other Transformer-based models
4.  Basic understanding of computer vision techniques for image recognition or object detection
5.  Hands-on experience with OpenAI technologies and applications, including Azure OpenAI GPT models
6.  Experience integrating backend systems with APIs and libraries such as Hugging Face Transformers
7. · Proficient in FastAPI for building and deploying RESTful APIs
8. Experience with CI/CD pipelines for deploying FastAPI applications
9.  Experience with cloud platforms such as Azure (including Azure Stack) or Google Cloud Platform (GCP) for deploying AI solutions
10. Experience in data engineering, including data curation, cleaning, and preprocessing large-scale datasets for generative AI applications
11. Proficiency in using vector databases and NoSQL databases such as Elasticsearch or Azure Cosmos DB
12.  Experience with Autogen and MCP for automation and model management
13.  Knowledge of Docker and Kubernetes for containerization and orchestration
14. Proficiency with AI/ML libraries and frameworks such as TensorFlow, PyTorch, Scikit-learn, NumPy, and Pandas
15. Understanding of AI evaluation metrics, data privacy, security, and ethical considerations in AI applications
16.  Strong analytical and problem-solving skills
17.  Strong communication skills with the ability to collaborate effectively in a team environment
18. Proactive attitude with the ability to independently lead small teams

Company: Altruist technologies, Gb palya, Bangalore

*Customer support executive

Process: *MLOB*

Education: Graduation

Salary: 20k take home

Language: Excellent English+any other language

6 days of working 1 day rotational weekoff

Shifts: rotational shifts

Company Profile:

We are a product-based Medical Devices company focused on providing State of the art Surgical Navigation Systems. Only a handful of companies across the world develop computer-assisted surgery solutions. We are proudly The First Indian Company in this domain and strive to make India Self-reliant in this highly specialized domain. We operate in the complex areas of Neuro& Ortho surgeries with our teams and systems closely assisting surgeons in the live OT environment.

We provide our clients with World class accuracy and we provide our employees with the best benefits. HRS Navigation is currently in the growth stage and is clocking exponential growth year after year.

What we are looking for:

Do you get a kick out of watching software unfold before your eyes? If so, we’d love to talk to you about it. We’re looking for a top “Senior Software Engineer” who always sweats the small stuff and cares about impeccable code. If you see glitches as an enjoyable challenge

rather than a hardship and if you are willing to put in hours to code where your codes can positively impact how surgeries are done, get in touch with us today

Qualifications: Bachelor’s or Master’s degree in computer engineering or computer science or any equivalent degree

Experience : 3–6-year experience.

Skills Required :

• 3 years of experience on QT development & C++
• Proficiency in coding with best practices while developing code in QT and C++
• Proficiency in programming user interfaces and data visualization with the QT Framework
• Must have experience on object-oriented analysis and design OOPs, Design patterns, Data structures,algorithms, etc.

• Experience with QT, VTK, OpenCV, etc preferred.

•Experience in Windows/Desktop applications is preferred.

•Experience working with Waterfall / Agile development technologies.

•Experience creating and maintaining databases.

•Knowledge of system frameworks including .NET, Git, and GitHub.

•Knowledge of the software development life-cycle.

•Must have excellent analytical and problem-solving skills

•Good interpersonal skills.

•The desire to work in a fast-paced environment.

Position: Call Quality Analyst

Monitoring Calls:

Listen to recorded or live calls between customer service representatives and customers.

Evaluate the call based on predefined quality metrics and guidelines.

Quality Assessment:

• Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
• Feedback and Coaching:
• Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
• Offer coaching and training to help agents enhance their skills and meet quality standards.
• Reporting and Documentation:
• Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
• Generate regular reports on individual and team performance for management review.
• Root Cause Analysis:
• Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve 
• Compliance and Policy Adherence:
• Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
• Process Improvement:
• Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
• Training and Development Support:
• Assist in the development and delivery of training materials and programs for call center agents.
• Conduct refresher training sessions on specific skills or areas identified for improvement.
• Quality Assurance Metrics:
• Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
• Monitor and analyze performance metrics to ensure they align with organizational goals.
• Stakeholder Communication:
• Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.

Qualifications:

• Minimum 2 years of experience as a Call Quality Analyst.
• Previous experience in a call center or customer service role is often preferred.
• Strong analytical skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using call monitoring software and tools.
•  Knowledge of industry-specific regulations and compliance standards (if applicable).

We are seeking a dynamic and results-oriented Business Development Executive with a minimum of 5 years of experience in IT sales to join our team. This role is crucial in driving business growth, establishing and nurturing client relationships, and expanding our footprint in the competitive USA IT market.

Responsibilities:

1. Conduct in-depth research to identify potential clients, industry trends, and market opportunities in the USA IT sector.
2. Develop and implement lead generation strategies, which may include cold calling, targeted email campaigns, networking, and leveraging professional networks.
3. Establish and maintain relationships with C-level executives, IT decision-makers, and key stakeholders to understand their IT needs and challenges.
4. Articulate the value proposition of our IT products and services to potential clients, addressing how our solutions can address their specific business objectives.
5. Create and customize compelling proposals and presentations tailored to clients needs and objectives.
6. Skilfully negotiate terms, pricing, and contracts while ensuring win-win outcomes for both the client and our organization.
7. Identify and collaborate with strategic partners and vendors to enhance our IT product and service offerings and expand our market reach.
8. Meet and exceed revenue and sales targets, driving business growth and market share within the USA IT sector.
9. Gather and provide valuable insights and feedback to shape the development of IT solutions and influence marketing strategies.
10. Maintain accurate records of sales activities, track performance against objectives, and generate regular reports to senior management.
11. Stay updated on emerging IT trends, products, and technologies, and continually enhance product knowledge.

 Qualifications and Skills:

1. Bachelor's degree in business, IT, or any field.
2. A minimum of 5 years of successful business development and IT sales experience in the USA market.
3. Comprehensive understanding of IT products, solutions, and services.
4. Exceptional interpersonal, communication, and negotiation skills.
5. Proven track record in closing complex IT sales deals in a competitive market.
6. Results-driven with a demonstrated passion for IT sales.
7. Strong project management and organizational skills.
8. Proficiency in CRM software and sales analytics.
9. Positive attitude, resilience, and adaptability in a dynamic business environment.

•SaaS platform, and from a marketing background preferable.

• Conducting market research to identify selling possibilities and evaluate customer needs.

• Actively seeking out new sales opportunities through calling, networking and social media.

• Designing and implementing marketing plans for the company products.

• Answering to client queries about product specifications and uses.

• Develop relationships with existing customers and keeping touch with them.

• Work with other team members to ensure customer satisfaction.

• Find new business opportunities and customers.

• Contact potential customers to showcase company products or services.

• Use of social media like LinkedIn, after connecting to customers dropping emails like an introductory template or a pdf, scheduling demos and sending proposals and sales.

 •Preferred: Females