Account Manager

Key Responsibilities

• Define product vision, strategy, and roadmap based on customer needs and market trends
• Convert requirements into user stories and work closely with engineering for delivery
• Prioritize features, track progress, and ensure timely product releases
• Conduct market research and competitive analysis
• Collaborate with design for user-centric experiences
• Track product metrics and drive data-based decisions
• Support sales, customer success, and documentation efforts

Qualifications

• 2+ years experience in product management (no freshers)
• Background in B2B SaaS / Marketing Tech / CDP preferred
• Strong understanding of APIs, SDKs, and SDLC
• Experience in product lifecycle management
• Strong analytical, problem-solving, and communication skills
• Startup/high-growth experience is a plus
• Bachelor’s degree required (MBA preferred) 

Job Title: Project Coordinator

Job Type: Full-Time

Location: Indore

Summary/Objective:

The primary objective of hiring a Project Coordinator is to efficiently manage customer data, oversee project development, and ensure the successful deployment of websites. This role involves close collaboration with various teams, handling customer feedback, and maintaining high-quality website deliverables.

Responsibilities/Duties:

1. Customer Data and Project Management

• Effectively manage customer data and related information.
• Ensure accurate documentation and organization of workflow details.
• Collaborate with the Design team to create mockups and visuals.
• Communicate design concepts and seek customer approval via email.

2. Development and Progress Tracking

• Coordinate with the Development team to ensure smooth task flow.
• Monitor project progress to ensure adherence to timelines.
• Verify websites to ensure they meet customer requirements.

3. Testing and Quality Assurance

• Work closely with the Testing Department to assess task status and identify bugs.
• Collaborate with team members to resolve identified issues.
• Conduct rigorous testing to ensure high-quality website deliverables.

4. Customer Engagement and Feedback

• Deliver beta versions of websites to customers for review and feedback.
• Collaborate with the team to implement customer-suggested changes.
• Serve as the primary point of contact for customer feedback and concerns.
• Communicate with customers via email regarding changes and updates.

5. Website Deployment and Live Process

• Manage the transition from beta to live website based on customer approvals.
• Oversee the live website deployment process for a seamless transition.
• Implement post-approval customer changes to ensure a polished final product.

6. Product Management

• Manage and upload customer and vendor product information.
• Collaborate with the team to ensure accurate product representation on the website.
• Update and maintain product details to provide current information to customers.

7. Website Maintenance and Continuous Improvement

• Facilitate day-to-day website changes and improvements to enhance user experience.
• Proactively identify opportunities for website optimization and suggest improvements.

Qualifications/Requirements:

Education:

• Graduate/Post Graduate.
• IT background preferred.

Experience:

• 2 to 3 years of experience as a Project Coordinator.
• Experience in the IT sector is mandatory.

Skills:

• Strong communication skills to articulate ideas and project requirements clearly.
• Foster open and transparent communication within the project team.
• Ability to prioritize tasks and manage time efficiently.
• Capable of handling multiple tasks simultaneously without compromising quality.
• Proactive in identifying potential issues and addressing them promptly.
• Flexibility to navigate unforeseen challenges.
• Ensure accuracy in project documentation and data management.

Preferred:

Candidates from Indore are highly preferred.

Job Role: Sales (Account Farming, IT Services, experience with BFSI clients on an IT services environment)

Level:Associate Director/Director

Location:Bangalore/Mumbai

Job Summary: We are seeking an experienced and results-driven Sales Representative with a strong background in account farming and IT services sales. As a Sales Representative, you will be responsible for nurturing and expanding existing client accounts, as well as identifying and securing new business opportunities within the IT services sector. The ideal candidate is a strategic thinker, possesses excellent communication and negotiation skills, and has a proven track record of success in selling IT services to enterprise-level clients.

Responsibilities:

• Develop and execute account farming strategies to maintain and expand relationships with existing clients.
• Proactively engage with key stakeholders within client organizations to understand their business needs and align our IT services to address those needs.
• Conduct regular account reviews to identify upselling and cross-selling opportunities, and collaborate with the internal teams to drive revenue growth.
• Stay updated on industry trends, market conditions, and competitive landscape to effectively position and differentiate our IT services in the market.
• Build and maintain a robust sales pipeline by identifying and pursuing new business opportunities.
• Conduct thorough market research and analysis to identify potential clients and develop targeted sales strategies.
• Lead the end-to-end sales process, including prospecting, qualifying leads, delivering sales presentations, negotiating contracts, and closing deals.
• Collaborate with the delivery and implementation teams to ensure successful onboarding and customer satisfaction.
• Meet or exceed sales targets and contribute to the overall revenue growth of the organization.
• Provide accurate sales forecasts and reports to management on a regular basis.

Qualifications:

• Basic knowledge of IT technologies and concepts, including software development methodologies, cloud computing models (e.g., IaaS, PaaS, SaaS) and data analytics techniques.
• Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience).
• Minimum of 10 years of experience in sales, with a focus on account farming and IT services sales.
• Proven track record of exceeding sales targets and driving revenue growth.
• Strong knowledge and understanding of the IT services industry, including cloud solutions, managed services, software development, and infrastructure services.
• Exceptional interpersonal and communication skills, with the ability to effectively engage and influence senior-level executives.
• Demonstrated experience in building and maintaining long-term client relationships.
• Strong negotiation and closing skills, with the ability to navigate complex sales cycles.
• Self-motivated and results-oriented, with a strong drive to achieve and surpass sales goals.
• Excellent problem-solving and decision-making abilities.
• Ability to work independently and collaboratively in a fast-paced, target-driven environment.
• Proficiency in using CRM software and sales productivity tools.
• Join our dynamic sales team and contribute to the growth and success of our organization by leveraging your expertise in account farming and IT services sales.

About Wissen Technology:

Website : www.wissen.com

Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.

Wissen Technology is a specialized delivering high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.

Wissen has offices in India, the UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $650 million for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 1800 highly skilled professionals.

Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

Wissen Technology has been certified as a Great Place to Work® company in 5 years of inception which is a testament to our progressive and flexible work culture. As we cast our eyes to the future, we remain committed to the core philosophy of our management team ‘Employee First’.

We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.

Job Overview:

We are looking for a skilled Senior Backend Engineer to join our team. The ideal candidate will have a strong foundation in Java and Spring, with proven experience in building scalable microservices and backend systems. This role also requires familiarity with automation tools, Python development, and working knowledge of AI technologies.

Responsibilities:

• Design, develop, and maintain backend services and microservices.
• Build and integrate RESTful APIs across distributed systems.
• Ensure performance, scalability, and reliability of backend systems.
• Collaborate with cross-functional teams and participate in agile development.
• Deploy and maintain applications on AWS cloud infrastructure.
• Contribute to automation initiatives and AI/ML feature integration.
• Write clean, testable, and maintainable code following best practices.
• Participate in code reviews and technical discussions.

Required Skills:

• 4+ years of backend development experience.
• Strong proficiency in Java and Spring/Spring Boot frameworks.
• Solid understanding of microservices architecture.
• Experience with REST APIs, CI/CD, and debugging complex systems.
• Proficient in AWS services such as EC2, Lambda, S3.
• Strong analytical and problem-solving skills.
• Excellent communication in English (written and verbal).

Good to Have:

• Experience with automation tools like Workato or similar.
• Hands-on experience with Python development.
• Familiarity with AI/ML features or API integrations.
• Comfortable working with US-based teams (flexible hours).

Experience Required: 7+ years

Hiring Process: 1 Technical Rounds, 1 Managerial Round

Mode of work : Hybrid

Location: Bangalore

Responsibilities Include:

• Leading application design, development, and release process for all new and existing assigned projects.
• Working closely with development teams, management, and designers to build world-class software applications.
• Coordinating the collection, description, analysis, and prioritization of requests for new project functionality and existing applications.
• Documenting and reporting problems, recommending solutions or improvements to project managers.
• Translating design specifications into web or client applications that work well across multiple devices.
• Contributing to design and architecture to meet business requirements.
• Keeping up-to-date on the latest web tools, client-side technologies, standards, and practices.
• Working closely with the Quality Assurance team to ensure the delivery of high-quality software.
• Assisting other developers, and showcasing the ability and desire to estimate tasks, meet deadlines, and work effectively with minimal supervision in a team environment.

Candidate Qualifications:

• 7+ years of IT experience primarily using .Net Tech Stack.
• Strong experience in MVC, Web Services, Web API, C#, MSSQL, relational databases, and web development.
• Familiarity with JavaScript, Angular JS and jQuery.
• Experience with .Net Core (.Net 5.0/6.0) and Azure Cloud.
• Experience in responsive web design techniques.
• Hands-on experience in leading the development of .NET solutions.
• Expertise in OOPs, Design Patterns, and Best Practices.
• End-to-end .NET development experience, and proficiency in implementing enterprise applications based on .Net stacks.
• Proficiency in Agile/Scrum methodology.
• Experience in SaaS platforms is preferred.

About US: Newbie Soft Solutions is an IT service provider focused on providing solutions in niche areas to support and build future -ready, resilient solutions for medium sized industries and growth-focused technology organizations.

The name NEWBIE signifies a new chapter, a new beginning in the field of staffing solutions. Founded in 2015, we have grown from strength to strength with a strong presence across India, United States and Australia. Our offerings include Staffing Solutions, IT Consulting, Business Intelligence, Security Solutions, Legacy Application Management and Modernization. We value consistency, which is our core principle, to reach the end goal of complete user satisfaction. We constantly strive to outperform our competitors to become the leaders in digital revolution.

• Clear understanding of end to end communication of service calls via API Gateway/Service Mesh/Service Registry
• Experience on Springboot/SpringCloud/Restful Webservices
• Experience in containerisation (Docker) and Kubernetes in terms of creating container images and writing manifest files/helm charts on designing PODs/Side-car patterns etc.
• Good design experience on Web Applications (backend) & since we operate as a DevOps pod we would expect the person be involved in production deployments/support.
• Exposure to usage of CI-CD tools like Git/Jenkins/Maven/Sonar/Junit/CheckMarx/Netsparker/Cucumber